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"Great location"Reviewed by a Hotels.com guest on May 5, 2012
Great location, but pricey.
Reviewed by a Hotels.com guest on May 5, 2012
This guest did not leave a comment.
Reviewed by a Hotels.com guest on May 5, 2012
This guest did not leave a comment.
"right at the underground station."Reviewed by a Hotels.com guest on May 5, 2012
Just what we expected. everything was good except the wash basin drain was full of hair and drained poorly. surprised that the maid service didn't report it
Reviewed by a Hotels.com guest on May 5, 2012
This guest did not leave a comment.
Location.
The St Ermin's Hotel - A MGallery Collection, built on the site of a 15th-century monastery, is tucked discreetly along a side street one block from Westminster Abbey in London, England. The property has recently undergone a refurbishment, offering now a highly textural design. St. James' Park and Buckingham Palace are positioned less than one kilometre from this property.
Hotel Features.
The hotel's reception area features carefully preserved original features and is dominated by grand chandeliers and a colonnaded balcony. Dining options include The Caxton Grill, serving modern European food in relaxed surroundings. For drinks and light meals, The Caxton Bar and The Caxton Terrace, with views overlooking a lush courtyard make ideal places to meet. The Lobby and Library are the perfect havens from the bustling London streets to drop in and have a cup of freshly brewed coffee, a glass of wine, or for a special treat, The St. Ermin’s classic afternoon tea. This property offers 15 function rooms with a maximum capacity of 200 people. An Internet room is located in the hotel's reception area, and wireless Internet access is available in public areas of the hotel. Staff members can assist guests with tour plans and reservations. Pets are allowed at the discretion of management.
Guestrooms.
This six-story hotel offers 331 air-conditioned guestrooms that vary in configuration due to the building's historic character. Rooms feature LED TV entertainment systems, MP3 docking stations, and both wireless and wired high-speed Internet access (surcharge). Minibars and coffeemakers are available in all accommodations, as well as desks with multi-national electrical sockets. Bathrooms offer White Company products.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
The Caxton Grill - The hotel's signature restaurant, with relaxed and genial surroundings and garden views. Specializes in serving modern European food including gilled meat and fish. Al fresco dining; serves breakfast, lunch, dinner, and afternoon tea.
The Caxton Bar and Terrace - With views overlooking the tree-lined courtyard, this bar serves drinks and light meals.
Lobby and Library - The hotel lounge serves freshly brewed coffee, wine, and the classic Afternoon Tea. .
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Home to some of London's most famous institutions —the Houses of Parliament (Big Ben), Westminster Abbey, and Tate Britain— Westminster is busy by day and quiet by night. Buckingham Palace is located across lovely St. James's Park; Whitehall leads to Trafalgar Square and the National Gallery, passing 10 Downing Street and the Queen's mounted troops at Horse Guards on the way. The streets around Victoria Station offer hotels to suit all budgets.
see all hotels in London"Lovely Hotel..."
This hotel was absolutely lovely...from the friendly staff to stunning decor. The afternoon tea was spectacular and the rooms were large and clean. St. Ermins was in a great location, a 2 minute walk to Buckingham Palace, Westminster Abbey, Big Ben, The London Eye, the tube, Westminster Cathedral, etc... Fabulous restaurant in the hotel and bar. I would […] definitely return to Ermin's St. next time I go to London. Read more
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"An excellent experience"
We recently stayed at the St. Ermin and had a fabulous experience. We were there with our two 12 year olds and the room was very comfortable for all four of us. We were celebrating a wedding anniversary and the hotel sent up a bottle of champaigne to welcome us, very thoughtful. The staff were wonderful with the children and were very helpful in working […] with us on our itinery. They really went above and beyond in helping us with our car rental and navigating around town. We would stay there again!! Read more
"St. Ermin's Hotel London"
Great hotel overall. Located close to Buckingham Palace, Westminster Abbey, Trafalgar Square and easy access to anywhere via Underground. Excellent service. Friendly staff. Very clean. A room that although not huge, worked well for my family of 4. Would stay there again next visit to London.
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"Nice Hotel but Nickel and Dime"
Very nice hotel...though I would completely avoid room 129...right above employee entrance and very noisy all night! My displeasure was with the small charges for things such at WiFi....it was VERY slow and not worth the money. Nightly checks on the minibar felt a little "chincy" ...the breakfast buffet was fine...service was a little non-personal. The […] biggest problem we had was our room location. Read more
"St. Ermine Hotel - Great Location"
Nice hotel, great accommodations and U.S. electrical outlets made this a great stay. The rooms were clean, the hotel was quiet and the service was outstanding. The hotel is around the corner from the St. James's park tube station for easy access to the District and Circle lines.
"Wonderful Stay at St. Ermin's"
We loved our stay here. Room was lovely - wonderful beds, great location. Staff could not have been nicer. Only comment I have is that twice we ordered room service and both times the order arrived missing something on the menu. They did replace it, but it was a bit irritating. But it was a great stay. We will definitely return.
"Good location for sightseeing"
St. Ermins was a really nice hotel; great staff, pretty room, very close to the sights we wanted to see (ie; Buckingham Palace, Westminister Abbey, etc....) and 1 block from the tube station. The only drawback was our room was very small. There was barely room for the 2 of us to be moving around the room at the same time. I would stay there again but […] I would insist on a larger room. Read more
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This guest did not leave a comment.
"St Ermin Hotel in London England"
Great service, great atmosphere, great location next to Buckingham Palace, train station and Scotland Yard. Very safe. Excellent concierge service.
Everything about this hotel was a lovely and i would reccomend it highly.
"Hotel St. Ermin London"
Just back from six nights at the St. Ermin. Everything was first class. Acommodations and service were excellent. Location close to the St. James tube stop was a real plus since we are tube riders. Of course being a block from Scotland Yard ensured security! We were on the ground floor which was very convenient but our room was on the street side. If […] you're a light sleeper (we're not) ask for a room overlooking the courtyard. Read more
"The hotel St. Ermin's is a real gem in London!"
From the minute we walked inside, we were in love with this beautiful yet cozy hotel. The staff is friendly, professional and charming. Within no time they knew our names and seemingly our every wish. The neighborhood is lovely and the subway is around the corner. St. James Park is down the street, Buckingham Palace a short walk away. I will definitely […] stay here again. Read more
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"St. Ermin's - Loved it!"
We just stayed at this hotel on Saturday, 8 October. It was our final night in the UK, following a week in Scotland. We arrived at the hotel exhausted and the staff made our night in London wonderful! The staff met us at the door to take our bags, checked us in quickly to a beautiful, spacious, comfortable room, found a time and location for Saturday […] evening Mass, helped us get last minute theater tickets, and answered our many other questions - all with a smile. The next morning, the concierge was on hand at 7am to provide us the information needed to return to Heathrow as quickly as possible. The hotel is beautiful, the location close to Buckingham Palace and the theater district. We will definitely stay here again! Read more
"St Ermin's Hotel"
While in London this is the hotel to stay. Great people, location, service, price, and in general a fantastic hotel. Definetely it will be our hotel of preference when visiting London. We stayed here for three days and all where more than we expected.
"hotel has great location,excellent service"
The St. Ermin Hotel was wonderful.Well located to London sites, but quiet and peaceful.The staff were delightful,couldn't have asked for better service.This one is a real gem.I cannot recommend it highly enough.
"St. Ermin's Hotel in London"
Location was outstanding for tourists - halfway between Buckingham Palace and Parliament/Big Ben. Hotel in very good condition appearing to be recently renovated. Food and internet too expensive so did not use. Service overall very good. Would definitely stay there again.
"Fabulous"
Lee Head Concierge was amazing and so helpful, he really made us welcome. Hotel is incredibly beautiful and a perfect location. Wonderful beds, linens, pillows etc. Entering the hotel is elegant and smelled wonderful. so many staff to see to your every need. At least 8-10 people in main entrance just to help.
"hoetel st. ermins very centrally located"
we were very close to all the sights and could either walk or take the underground to all sights. we were right across the street from new scotland yard and just 5 blocks from westmister abby and a few blocks further was buckingham palace. the underground was a 1/2 a block from the hotel. EXTEMELY centrally located for any sightseeing you may want to […] do Read more
"St. Ermin's- Fantastic Service. Great Location"
We decided to spoil ourselves on this trip and stay at a nice hotel before we returned home. Boy, we couldn't be more pleased with the service we received at St. Ermin's. The staff was extremely accommodating and we were pleasantly surprised when we were upgraded to a larger room. We felt extremely welcomed at this hotel and they made sure we were aware […] of the surrounding attractions and restaurants in the area to help us make the best use of our time there. The hotel is located near Buckingham palace so it is a short walk to the main gates where you can see the changing of the guard or take a stroll in the park outside the palace. If you are looking to spoil yourself while in London, then you should really treat yourself to a stay at St. Ermin's Hotel. You won't be disappointed. Read more
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"St ermins london"
What a lovely hotel. Nicest I have ever stayed in. Amazing attention by staff. Nearly a 5 star!
"Old-fashioned style in excellent location"
This hotel is close to Westminster Abbey, Buckingham Palace and the Houses of Parliament (it is even closer to New Scotland Yard by the wayI) The theatre district is within 20 minutes' walking distance (or is easily reached by the "tube" if you prefer). The hotel is in the "grand" style, maybe almost a bit overpowering. If I should complain about anything, […] it would be that for such a grand hotel (in both senses of the word) the capacity of the elevators was sub-optimal. But indeed work was ongoing as I was there, to improve this. Read more
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"Great hotel and location"
Excellent hotel - I've racked my brains and the only criticism I could come up with is the very, very slow appearance of hot water through the hot taps! Apart from that it was excellent and the staff were brilliant also. Will stay again
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"Nice hotel, expensive internet and breakfast"
Friendly and helpful personnel and excellently situated. Ridiculously though to charge 12 pounds per day per computer for internet access. And the breakfast buffet is not worth 21 pounds.
"Great Stay"
Often hotels are over advertised and expectations are too high when you arrive. However this was not the case here, everything lived up to the PR. Only comment I would say; our room rate included breakfast, if it had not £19.00 per person would be expensive for a family of four!
"St. Ermins close to Buckingham Palace, London Eye,"
Fabulous hotel full of character that has been meticulously updated so with all modern conveniences crisp white bedlinen and towels and such helpful staff!! The only minus I could find was breakfast was very very expensive so much so that any guest I spoke to ate out or if really in a hurry had to pay £5.00 for a coffee and bun in the foyer!!! I would […] recommend this hotel for its location and staff and superb style. Read more
"DON'T GO HERE Poor service & tiny "family room" -"
Despite a good location I would definitely not go back here. The room was very small for a supposedly family sized room- beds were only just double sized and the service was really poor. Too many examples to note. The lifts are also a complete joke - they are very small and it takes ages for them to arrive.
"St Ermins in London"
Just left a very nice hotel with excellent staff. There are still a few minor maintenance issues with this renovation but overall an excellent experience.
"Wonderful and quiet for the centre of London"
The service in this hotel was second to none. I didnt want to leave. Right in the heart of London but in a quite street, easy walking distance of all the main attactions and a tube station about 200 metres away. I would highly recommend this beautiful hotel.
"Lovely hotel in a great location"
I stayed at the St Ermin's Hotel at the weekend and would highly recommend it. The hotel is very nice, the room was decorated to a really high standard and was very clean - as well as spacious compared to other hotels I have stayed in London. The location is also excellent. The staff we very friendly and extremely helpful. I couldn't fault anything […] with this hotel and would definitely go back. Read more
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"central Location"
We Stayed for 3 very comfortable nights at this very central location , staff were very friendly and helpful very clean and new feeling thought it was value for money
"The hotel St Ermin's"
We chose the hotel as it was convenient for the Buckingham Palace tour. It is a real find. The only criticism would be that the hotel is still being refurbished in places.
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"The best hotel in London"
I am extremely fussy about hotels and hate bad service, poor rooms and the number there are of disinterested staff in so many hotels nowadays. St Ermins in so different - since it's refurbishment earlier this year, it is without doubt the best hotel in London in my opinion, including some of the 5 star flagship hotels that you would expect to be top […] notch. The staff at St Ermins are so helpful, well trained, nothing is too much trouble, they always remember your name and make you feel special. The rooms are brilliantly furnished, well equipped, very clean and just fantastic. I recpommend you stay at this hotel whenever you get the chance ! Read more
"Brillant Location and very very good for a 4 star"
We wished we had found about this place sooner as we would have stayed there for all the time in london. Very new and very clean. Helpful staff and the location is a min or two walk to the tube St James.
"Super beliggenhet"
Bodde 3 netter på hotellet, og vi kunne ikke hatt det bedre! Nær Victoria stasjon, veldig nær St.James undergrunnstasjon. I gåavstand til Buckingham og til og med til Oxford Street. Suverent! Vi var 4 jenter på tur, 2 voksne og 2 barn. Fant et godt tilbud gjennom Hotels.com. Får nok ikke et så godt pristibud på hotellet igjen, så vi nøt engansoppho […] ldet! Read more
Très bon hôtel en plein centre ville. Personnel très professionnel.
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"entre o buckinghan e a abadia de westminter"
A única coisa que não foi 10 foi o fato do quarto ser pequeno e também o elevador era pequeno e demorado.
This guest did not leave a comment.
This guest did not leave a comment.
This guest did not leave a comment.
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