All hotels in London, England, United Kingdom
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereCaxton Street 2, London, England, SW1H 0QW, United Kingdom, ‏‎800-491-6126
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4.6 / 5Outstanding

Score breakdown (from 1,138 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.6
  • Comfort
    4.4
  • Condition
    4.6
  • Neighborhood
    4.5
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is a beautiful Hotel with friendly staff and exceptional accomodations. I would stay here again and recommend it to friends.
Genuine Expedia guest review
Other trip Oct 25, 2014
Amy
US
5.0 / 5Outstanding
"Location is unbelievable!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Could not envision a better hotel. Truly a great experience. First class amenities. Staff beyond helpful. I run each day, go left Big Ben, go right buckingham palace! Fantastic. Worlds smallest elevator loaded with charm! Concierge was extremely kind and helpful. Would gladly stay again!
Genuine Hotels.com guest review
4 night trip Sep 14, 2014
Russ Brigham
US
3.0 / 5Good
"Stay at St. Ermins"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Hotel was nice enough...but not for the money!Loud noise from the street...air condition didn't work!
Genuine Hotels.com guest review
1 night trip with friends Oct 19, 2014
Donna
US
5.0 / 5Outstanding
"Would stay again"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Beautiful hotel, happy with my stay, great location.
Genuine Hotels.com guest review
2 night business trip Oct 14, 2014
A Traveler
US
5.0 / 5Outstanding
"around the corner from westminister abbey"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
outstanding property would look recommend especially since I am a travel agent
Genuine Hotels.com guest review
2 night trip Oct 5, 2014
barbara pearson
US
4.0 / 5Excellent
"Excellent hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel for families, big room including two baths.
Genuine Expedia guest review
Other trip Sep 28, 2014
Famliy
US
5.0 / 5Outstanding
"Great London Hotel in Convenient Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
This is a lovely Westminster hotel. The grounds are beautiful.
Genuine Expedia guest review
Other trip Sep 23, 2014
Fran
US
5.0 / 5Outstanding
"Stay here!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was great. People were the best. Location was perfect. We are picky hotel people and my one and only negitive thing I have to say is the pillows were flat. The bed was comfortable and the shower was amazing. Stay here any chance you get. Thank you to all the hotel staff for making our stay perfect. We will be back.
Genuine Hotels.com guest review
3 night romance trip Sep 16, 2014
A Traveler
US
4.0 / 5Excellent
"Lovely Hotel ~ Great Location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed in London for 5 days. For us the hotel to be very comfortable w/ the exception of the pillows. The Hotel is walking distance to Buckingham Palace, Westminster Abbey, Big Ben and other attractions
Genuine Expedia guest review
Other trip Sep 12, 2014
Mia
US
5.0 / 5Outstanding
"Delightful!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
St. Ermin's was an incredible experience. The hotel was in a great location and close to many shops, but on a quit street. It was also between Buckingham Palace and Westminster Abbey and only a block from St. James park. The staff was amazing, so polite, helpful, and friendly. Also, since we were there during a warm spell in September, we were grateful for the air-conditioned rooms. If we go to London again, we will definitely stay at St. Ermin's. The Healey's from Massachusetts
Genuine Expedia guest review
Other trip Sep 11, 2014
the Healey's
US
5.0 / 5Outstanding
"Beautiful old building with up to date facilites."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great staff. St. Ermin's is located within walking distance of so many historical buildings and attractions. Such a beautiful building.
Genuine Expedia guest review
Other trip Sep 7, 2014
Janet
US
4.0 / 5Excellent
"Great hotel great location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We just came back from a weeks stay at the St Ermins Hotel, it could not have been a better experience. The staff is excellent, the room was fresh pretty and comfortable, the location could not be beat... Five minute walk to Buckingham Palace in one direction, five minutes to Westminster Abbey in the other. It is a great value and we look forward to staying there again.
Genuine Expedia guest review
Other trip Sep 6, 2014
margaret
US
4.0 / 5Excellent
"Easy walk to Buckingham Palace or Westminster"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
London is a beautiful city. Great place to visit. We grabbed a sandwich , sat in Green Park on a bench and were serenaded with violin music from a young musician. Totally awesome. The food was great we had several meals that were some of the best we have had anywhere.
Genuine Hotels.com guest review
4 night trip with friends Aug 31, 2014
Catherine
US
5.0 / 5Outstanding
"European Charm Awaits you."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
My family and I including our 11 year old daughter had the pleasure of staying at the hotel for 8 nights. wonderful location near the St James Park tube, walking distance to Buckingham Palace and many shops. Quieter neighborhood which was fine. Staff was kind and courteous. Always a need to prearrange for cabs as it is alittle off the main street so cabs do not typically wait outside. Buffet breakfast was perfect to get us loaded up for the long days journeys visiting all that London has to offer. Room service at night for nightcap and desserts was timely. Rooms are alittle small but it is London so dont expect large suites. this is not a downside just a reality but perfectly sized for 3-4 people.
Genuine Expedia guest review
Other trip Sep 2, 2014
Louis
US
5.0 / 5Outstanding
"Excellent hotel at a reasonable price."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Will definitely book this hotel next time in London. Hotel restaurant was also excellent.
Genuine Hotels.com guest review
2 night business trip Aug 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Historic charm with modern comforts"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Lovely hotel with impressive entrance and lobby. It is in a semi-business, semi-residential area that is a short walk (1 mile maybe) to Parliment and Westminster. There are some good pubs around it for easy eating access. It is around the corner to the St. James Tube stop so it is an ideal location for exploring the city. It has elevators, but they are the smallest I have ever seen (more narrow than a standard doorway.) They have typically small rooms and bathrooms for London but they are very well maintained and appointed and very comfortable. The staff was very nice and helpful. I would stay there again.
Genuine Hotels.com guest review
3 night family trip Aug 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent facilities and amenities. Attentive staff. Nice modernized room. Good wireless connectivity.
Genuine Expedia guest review
Other trip Aug 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent location and helpful staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The location of St. Ermins is perfect! Buckingham Palace, Westminster Abbey, the London Eye, Big Ben are a close walk. The staff was accommodating. Special thanks to Amy Kaur for arranging a birthday cake on short notice. The room was clean, bed was comfortable, and the chocolates on the bed are a nice treat. The hotel staff helped arrange a cab for the early AM. Every morning we stayed I arranged for a wake up call and they called every day on time. Thank you for an excellent vacation! We would definitely stay at this hotel again.
Genuine Expedia guest review
Other trip Aug 23, 2014
Porters
US
5.0 / 5Outstanding
"Beautiful hotel centrally located"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel. This is a hotel for people wanting to experience English tradition. If you want Hollywood- you will need to go down the road. Our room was very comfortable and the location is unbeatable for the price.
Genuine Hotels.com guest review
1 night romance trip Aug 13, 2014
Darrell
US
4.0 / 5Excellent
"Good location, clean room, comfy bed, a bit pricy"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The location is very good, with comfy beds, clean rooms. However I did not use any of the hotel services, so can't comment. It's a good hotel except for being a bit pricy, I wish they could offer more concrete values like free breakfast rather than have built a fancy lobby.
Genuine Hotels.com guest review
3 night trip Aug 11, 2014
M8989
US
5.0 / 5Outstanding
"Great Hotel and it's a Marriott"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I noticed at check in that the hotel is a Marriott. I showed them my Marriott Gold card and was given free buffet breakfast for all four in the room. Great all you can eat breakfast with scrambled eggs, bacon and much more. Location was excellent. Walking distance to Buckingham palace, Big Ben & Westminster Abby. They also gave me Marriott Points even though I booked the room and prepaid with Expedia.
Genuine Expedia guest review
Other trip Aug 15, 2014
J & M
US
4.0 / 5Excellent
"Nice hotel in a great location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed at St. Ermin's twice; once during our week in London and after our trip to Rome the following week pending our return to the US. This hotel is a bargain among London hotels located so close to several top London site-seeing attractions. It is also very well suited for families with nice rooms and local access to restaurants across the price spectrum. The hotel renovation was very well done and the rooms are very clean and comfortable.
Genuine Expedia guest review
Other trip Aug 15, 2014
Jim
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staffs were very friendly and the hotel were walking distance to buckingham palace. There were many restaurant close by the hotel which was so convenient if you want some local foods. Definitely will come back again.
Genuine Hotels.com guest review
3 night family trip Jul 26, 2014
Jennifer
US
4.0 / 5Excellent
"Excellent hotel close to Westminster and St James"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice hotel in a great location. Room was very nice although small. Free wifi, friendly staff. Good breakfast buffet. Only complaint was delay in checking in was a real pain since we had traveled all night. Seemed like this was a common issue and they need to get more staff to get the rooms cleaned faster. It shouldn't take until 3:00 to check in. Overall, though I would stay there again.
Genuine Expedia guest review
Other trip Aug 5, 2014
A Traveler
US
4.0 / 5Excellent
"Great Staff made up for loss of AC"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
We arrived around 3:45P but our room wasn't ready, our receptionist offered us complementary drinks at the bar while we waited and walked us over to the bar. When we got to our room we noticed the thermostat was set to the coldest setting yet the room was quite warm, I really paid not much attention and assumed it would cool down. We left for dinner and a show and came back after 10P and the room was even warmer, we called the front desk and they sent someone up, and within 1 minute a member of the hotel staff arrived and confirmed that they had an AC outage on this wing of the building, he offered to move us downstairs where it would be cooler and gave us a larger room with more windows to open and 2 fans. This made the room quite livable even with no AC and unusually warm London days. We stayed 3 nights and the AC was out for the first 2. The WIFI connection was terrible, it constantly dropped the connection and you had to got through the sign on screen every time it dropped and re-connected, very annoying. Hotel staff were wonderful and very responsive. The hotel itself is beautiful and very clean. The adjoining restaurant Caxton Grill is excellent.
Genuine Expedia guest review
Other trip Aug 2, 2014
Doug
US
4.0 / 5Excellent
"Very nice hotel, great location!!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The staff is very kind and their service is really great. Special mention to the restaurante's staff They are all great!!
Genuine Expedia guest review
Other trip Jul 28, 2014
jorge
US
5.0 / 5Outstanding
"Beautiful!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
What a breath of fresh air in the hustle and bustle of London! We booked this hotel based on its proximity to must-see London sights, but the gorgeous hotel was a HUGE bonus. I can't think of a single thing I would change about the stay. Yes, it was expensive, but the quality of the rooms and the service we received made it well worth the money. We loved the doorman who always greeted us!
Genuine Hotels.com guest review
2 night romance trip May 14, 2014
Julia
US
5.0 / 5Outstanding
"Great hotel and location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was beautiful. Staff were very helpful. The concierge, Juan, was incredibly helpful and found last minute tickets for us to the Universal Studios tour for Harry Potter. Very knowledgable. Hotel is conveniently located walking distance from Westminster Abbery, good restaurants. It is right next to the St James Tube station, and close to one of the hop on hop off bus locatioins. We were able to get to most places quickly and conveniently. A definite find!
Genuine Expedia guest review
Other trip Jul 11, 2014
A Traveler
US
5.0 / 5Outstanding
"Beautiful Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We pulled up to the hotel and were pleasantly surprised by the English gardens in front of the hotel (while in an urban setting). The inside of the hotel was equally beautiful, and the pictures on the internet were representative of the room and facility. The location was superb, and we easily walked to many of the attractions, including the Palace, Westminster Abbey, Big Ben, etc. We enjoyed having cocktails in the bar, and generally ate off site, trying nearby pubs. We left the hotel via a bus service that took passengers to the port for cruises. We were one of the first people picked up, and we therefore saw many of the hotels in London. None could compare to St Ermins.
Genuine Expedia guest review
Other trip Jul 9, 2014
Grammy
US
5.0 / 5Outstanding
"Close tp Buckingham Palace"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful stay at St. Ermins. All staff were very efficient and helpful if we had questions. Excellent service. Beautiful hotel.
Genuine Hotels.com guest review
3 night trip Jun 9, 2014
Ken
US
5.0 / 5Outstanding
"Great place to lay our head!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice hotel in a great location. Very quiet, and loved the courtyard. The Ovation could not have been better!
Genuine Expedia guest review
Other trip Jul 4, 2014
Lisa
US
4.0 / 5Excellent
"Great location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel was a quick walk (5-10 min )to Big Ben/Westminster Abbey and to Buckingham Palace. The hotel was around the corner from the St James tube stop. We had a double room with two bathrooms! So there was plenty of room to get ready. The breakfasts were very good and we had a delicious afternoon tea on the outdoor terrace. My only complaint was that the service was a little slow at afternoon tea. The concierges were helpful and all of their restaurant suggestions were great. I would definitely recommend this hotel and would stay here again should I get back to London.
Genuine Expedia guest review
Other trip Jun 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Very Nice Hotel in Central London"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Shared a family room - very large and spacious. 2 bathrooms were very nice, though minor complaint would be when you shower 3-4 inches of water accumulates in the tub and then drains extremely slowly. Other than this one thing, our stay was great. Extremely helpful and courteous staff, fantastic central location, and a very cool setting itself. Would recommend to friends in the future.
Genuine Expedia guest review
Other trip Jun 27, 2014
Logan
US
5.0 / 5Outstanding
"Excellent hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Close to underground train, easy walk to several attractions. Friendly, helpful staff. Room temperature was difficult to control. Will stay there next trip.
Genuine Expedia guest review
Other trip Jun 25, 2014
A Traveler
US
4.0 / 5Excellent
"St. Ermin's London"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Overall very enjoyable; however, had problems with some services. Mini bar was not faithfully replenished and we had to contact staff to refill constantly. Light in one of the bathrooms was dim. Contacted staff who indicated they would replace; however, it wasn't replaced until it actually burned out! The restaurant service sometimes was questionable because when I asked for cold milk to drink I got it in a creamer pitcher, a short glass, a coffee cup, a tall glass or some other device! The various concierge's on duty were ALWAYS very helpful which made up for the negatives to either get us where we wanted to go, or provided advice on places to eat. Hotel was right around the corner from the St. James tube stop, which was really convenient and was within walking distance of Westminster Abbey and Buckingham Palace which made getting to each a breeze. The Big Bus hop on hop off went past the hotel so the stop was close by and the No. 24 bus to/from Leicester Square was also close to the hotel. Our room was the family suite that had two double beds and a twin and there were two full bathrooms in the room. Also AC could be regulated on both sides of the room, which was nice.
Genuine Hotels.com guest review
15 night family trip Jun 6, 2014
Christie T
US
5.0 / 5Outstanding
"Very nice hotel close to every thing"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Very good overall experience would stay here again. Stayed with my wife and 2 children for 4 days
Genuine Expedia guest review
Other trip Jun 24, 2014
Luap
US
5.0 / 5Outstanding
"Classic Hotel in Westminster, London"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Gorgeous hotel in a great location in London. Could not ask for a nicer staff, or better accommodations. All first class. The biggest complaint is the government "congestion tax" for those driving in the central core of London. You don't really even know about this tax until the hotel tells you about it at checkin. I would not suggest driving to this hotel: the overnight parking rates and congestion tax exceeded the cost of the car rental for one week!! But that is the only complaint. Everything else is top notch, and worth the money.
Genuine Expedia guest review
Other trip Jun 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel, centrally located to most attractions."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We had a thoroughly enjoyable tourist experience at and nearby the hotel, which is a two minute walk to Buckingham Palace.
Genuine Expedia guest review
Other trip Jun 12, 2014
Fred
US
5.0 / 5Outstanding
"Beautiful place to stay."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was my first trip to London and had a great time. We caught some great weather and it made running around easier.The people there were very open to helping with information as well as fun conversations. There is so much to do and see, it's no wonder so many visitors are heading that way. I want to go back soon.
Genuine Expedia guest review
Other trip Jun 11, 2014
Jay
US
5.0 / 5Outstanding
"May 2914"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
1st class hotel, close to the Abbey, Eye, Hop on Hop off stop and train station
Genuine Expedia guest review
Other trip Jun 5, 2014
Diane
US
5.0 / 5Outstanding
"Great accommodations, great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Beautiful lounges and public areas. Staff were friendly and extremely helpful.
Genuine Expedia guest review
Other trip May 31, 2014
James
US
5.0 / 5Outstanding
"Great hotel with great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is a great place to stay with a great location that is easy walking to many attractions. Additionally, it is located right next to a tube station. The nice central location is unbeatable. The staff was very friendly and professional and offered some great suggestions during our stay. Additionally, our room was ready when we arrived after a early morning flight. This was great being that we arrived so early in the morning after a long flight. Room was always impeccably clean as was the rest of the hotel. Wifi was a bit inconsistent; however, more than adequate for casual use. Would definitely stay again if in London.
Genuine Expedia guest review
Other trip May 29, 2014
Scott
US
4.0 / 5Excellent
"Very conveniently located, beautiful hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our stay was great! We were disappointed with the high cost of the breakfast but the manager was very responsive. Rooms are a bit small but I would definitely stay at the St. Ermins again because of the location and service.
Genuine Hotels.com guest review
4 night family trip May 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel...great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel was very comfortable, had and exceptional staff with a great location. Very easy access to the subway, and major sites (Westminster, Buckingham palace especially). We booked the larger room with two bathrooms which worked perfectly for us...worth the extra expense. Breakfast was included and had enough choices that we did not get bored during our stay.
Genuine Expedia guest review
Other trip May 26, 2014
A Traveler
US
4.0 / 5Excellent
"Fantastic service, good location, nice bed."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff were welcoming, lovely people at this beautiful hotel. The rooms were ok. Beds were fantastic and we slept very well. It is in a quiet neighborhood with good eating options (particularly at lunch; across Victoria there is a pedestrian zone at lunch with several pop up food stalls with delicious stuff) and easy access to the tube, bus, and major sights. We'd definitely stay here again.
Genuine Hotels.com guest review
3 night trip May 18, 2014
Tony
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
This hotel is located within walking distance to Buckingham palace, Westminster Cathedral ,the House of Parliament and many parks. It is lovely. It exceeded our expectations.Breakfasts were grand.
Genuine Venere guest review
Other trip May 26, 2014
A Traveler
US
5.0 / 5Outstanding
"lovely London jewel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
the hotel is most attractive.The service is excellent,especially concierge.They got great play tickets,restaurant reservations,even sent champagne to the beautiful Criterion restaurant,The food was unusually good and the bar nice,friendly,and good selection The only possible problem was the front desk.Tthey were positively surely,never welcomed you or said goodbye.Such a shame to have the glaring bad group when everything else could not have been nicer..We stayed a week.
Genuine Hotels.com guest review
1 night trip with friends May 12, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel close to the major London sights."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The St Ermins is perfectly located to be walking distance from Buckingham Palace, Parliament, Westminster Abbey, 10 Downing Street, and the London Eye.
Genuine Expedia guest review
Other trip May 17, 2014
David
US
5.0 / 5Outstanding
"Elegant Hotel & Great Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Lovely hotel. Our room was well appointed and very cozy. Not a lot of drawer storage space but they quickly brought us more hangars. Bathroom did not have many storage surfaces. Our A/C seemed to shut off in the middle of the night but hotel maintenance addressed the issue the next day. In a business area close to lots of sights and using busses was easy and convenient. Not many restaurants super close but did not matter to us. Tremendous value with the great rate we got on Hotels.com.
Genuine Hotels.com guest review
7 night romance trip May 4, 2014
A Traveler
US
5.0 / 5Outstanding
"My 4th visit to London, first to St James"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everyone has a smile for you. All are very helpful!!! the Continental Breakfast was a big surprise since so many things were offered.( Plus very prompt and prof. service )
Genuine Expedia guest review
Other trip May 14, 2014
Magdalena
US
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