beautiful hotel, spacious & clean rooms, very friendly staff, quiet neighborhood, and great walkability.Genuine Expedia guest review
"All I could ask for"
The hotel is great. The rooms are large and spotless. The staff bends over backwards to make sure everything is just right. Breakfasts were delicious and relaxing; unlike most hotels, where you and your spouse take turns going to the breakfast buffet in order to keep your table, guests at this hotel are actually seated by staff members. Big Ben, Parliament, […] and Westminster are a five minute walk away, and the underground is literally around the back of the building, so getting anywhere in the city is easy. We'll stay there again if we go back to London. Read moreGenuine Expedia guest review
"Excellent Vacation!! Highly Recommend Hotel!!"
We arrived early on Saturday morning, Oct 26, 2013 and we were allowed to check in and given a room so we could rest and freshen up! Rooms were small but very clean and tastefully decorated. Hotel was beautiful, old but charming. I was told that the owner renovated 2 years ao and spent 58 million pounds and it shows. Bathrooms modern and clean, fresh […] linens. Really nice front porch where you could sit and enjoy the courtyard. Offered continental breakfast to go for 5 pounds, danish, fruit, yogurt, coffee. I would absolutely recommend this hotel. Read moreGenuine Expedia guest review
"Very helpful staff"
While location, cleanliness etc. were all fantastic, the best part of the hotel is the staff. Juan, the concierge, was so helpful when we needed to find transportation to Southampton. Not only did he help us book it on-line, he called the company to make sure it went through and we would be picked up in time. He was great and it was so appreciated!Genuine Hotels.com guest review
"perfect vacation location"
The hotel is beautiful and the staff friendly and very helpful. The rooms have everything you need and the beds are very comfortable.The concierge went out of his way to assist, We would definitely stay here again!Genuine Hotels.com guest review
"Great Location and wonderful hotel"
The rooms were excellent, the staff was very professional, and the hotel is in a great locationGenuine Expedia guest review
"Great hotel in perfect location. Top notch!"
I would recommend this hotel to anyone. Right around the corner fro St James Park tube station. Hotel staff were excellent. Walking distance to many attractions. Good restuarants nearby. Will stay at this hotel everytime I'm in London.Genuine Expedia guest review
I absolutely loved the hotel. It is centrally located...5 mintues walking distance to Buckingham Palace, Westminster Abbey and the underground is right around the corner. THere is also some shopping that can be done on Victoria Street that is right around the corner. The staff is super helpful and the hotel itself was immaculately clean. Beautiful decor. […] Beautiful hotel and great staff. Will definitely stay there again if I travel to London. Read moreGenuine Hotels.com guest review
"Great location; Great value!"
Beautiful historic hotel, nicely refurbished rooms, unbeatable location (just a few blocks to Buckingham Palace, Westminster Abbey, Big Ben, Parliament -- PLUS right next door to St. James' tube station). Great rates through Hotels.com.Genuine Hotels.com guest review
What a wonderful vacation. The Concierge was beyond helpful and the facilities were excellent. I enjoyed every minute of it.Genuine Expedia guest review
"Elegant, Classy, Cozy and great location"
We stayed at St Erimns the middle of September, 2013. From the very first with it's garden entrance to the marble floors we were impressed. This Hotel is simply charming and although larger then it first appears you don't feel like you are in a huge "chain" hotel even though recently bought by Marriott. The staff were wonderful and very friendly. Everyone […] greeted you with a smile throughout the hotel. We arrived a little early and were able to check in. Our room was suppose to be a Junior Suite but we were upgraded to a Suite which was very nice. You had water and chocolates waiting for you plus a welcome message specific to us on the TV. Beds comfy and the bath was exceptional with touch control shower!! Nightly turn down service included chocolates too. We had breakfast included and it consisted of continental plus hot orders. The food was good. Read moreGenuine Expedia guest review
"Elegant hotel in the heart of London."
Gorgeous hotel so close to everything in central London, seconds from the St James Park tube station. We could walk to so many of the places we wanted to visit--Westminster, Buckingham palace, St James Park, Picadilly Circus.....The staff was so helpful and their advice on the best ways to see the sights was right on, They easily obtained last minute […] tickets to a show and were very efficient with check in/out and any request we made. The best part were the rooms. We had a two bed/two bath family room which was amazing. Very spacious, well appointed and beautifully kept. Read moreGenuine Expedia guest review
"Amazing hotel....Even better location!!"
First visit to London and we chose this based on reviews, the location to the tube and popular locations to visit. The staff and the hotel at St. Ermins exceeded every expectation we had and if anyone is looking for an amazing place to stay look no further. The hotel itself is beautiful and staff goes over the top to ensure you enjoy your stay. As for […] location you are right around the corner from the St. James tube station and within walking distance to many great attractions. Overall while this location may cost a little more as others have pointed out it is so worth it when you arrive and experience this amazing hotel!!! Highly recommend!!! Read moreGenuine Expedia guest review
"Wonderful hotel close to Westminster!"
I can't wait to return to St. Ermin's. The staff is incredibly friendly and helpful, the rooms are spacious and comfortable, the breakfast and evening bar is refreshing. Every aspect of our stay was wonderful. I highly recommend anyone needing to stay in central London to consider St. Ermin's! See you all soon there....Genuine Expedia guest review
Absolutely fantastic! Great hotel and an unbelievably helpful staff. Had a wonderful stay and did not want to leave!Genuine Expedia guest review
the hotel is amazing! the room was great the bed comfortable and the staff was impressive. the staff was friendly and so helpful anything you needed the were there to help. this hotel is located in a great neiborhood the tub was just around the corner and the was a great little park not far away. I would recimend this hotel to anybody.Genuine Expedia guest review
"Wonderful hotel... everyone was friendly and helpf"
The room was very well appointed, small but it's London. Very nice front porch area and terrace above. The location was great three blocks from Westminster Abbey the War Rooms Museum, etc. The bus stop a about a block away and the tub half a block. The hotel is beautifully maintained, we would definitely stay again.Genuine Expedia guest review
"Inviting Hotel Near Westminster Attractions"
The hotel is handsome from the street, and the common areas and room are nicely appointed. The hotel is positioned a short walk from the St James' Park tube stop and within walking distance of Westminster Abbey, Parliament, the Churchill War Rooms, the London Eye, Trafalger Square and Buckingham Palace. There is a Starbucks around the corner and several […] breakfast places and pubs nearby. The hotel restaurant is excellent. Dinner there is worthwhile. The staff is friendly and efficient. If in London again, we would definitely stay at St. Ermin's. We have no complaints regarding our stay. Read moreGenuine Expedia guest review
"So Nice to Come Home To"
We just returned from a 12-day visit to London, staying at St. Ermin's for the entirety. We would stay there again and will certainly recommend. Our Room comfort' is a 4 only because it was tiny; but it's accommodations were all that we needed. Staff was exceptional! Wine hour in lobby M-Th was such a welcoming welcome after days of exploring the city. […] Personnel in dining room, bar, rooftop terrace could not have been more capable, friendly, attentive. Read moreGenuine Expedia guest review
The breakfast was excellent. The staff was very accommodating and friendly. The room was very clean and comfortable. Would definitely stay here again. Very close to Buckingham Palace and other nearby attractionsGenuine Expedia guest review
"My favorite London hotel"
I hate to advertise the excellence of this hotel for fear it will drive the prices up even more, but, in the interest of fairness, I must. This hotel is, without a doubt, one of the best I've ever stayed in anywhere. It's beautiful, clean and bright, as well as being centrally located. The hotel staff are so well trained that their friendliness and […] courtesy seem effortless. As wonderful as this hotel is, I would avoid the restaurant; it is overpriced and mediocre. Read moreGenuine Hotels.com guest review
"Great location. Great hotel."
We had a suite that was great for us and our two children. Room service and breakfast also really stood out. Offer free wifi.Genuine Expedia guest review
My home away from home in London was a pleasant refuge! Modernized and beautiful, the hotel met our needs beautifully! The staff was helpful and knowledgable and the breakfast buffet was very good too! It was great to have a shower tub in our room but the shower part had some issues. The hotel was conveniently located near bus routes as well as the […] underground station. Read moreGenuine Hotels.com guest review
"Great location, comfortable beds."
The convenience of location for this hotel is wonderful. Tucked in off the street with a beautiful flowered courtyard, it is very pleasing upon entering the property. Rooms were adequate and beds very comfy. Our rate was an Expedia purchase (not sure it is worth the regular full price amount which is VERY HIGH). This did not include breakfast but there […] is a Starbucks and a place called EAT right around the block in very close proximity. There is also a TUBE stop right there as well. SO as I said prior, location was great! The shower tub was quite tall to enter and get out of so for those elderly, or having leg troubles be careful. However the marbled bathroom was quite nice otherwise. Bathrobes were available for use as were slippers. A nice array of coffee/tea for breakfast in the room was also included. Our room had a desk with a comfortable chair an a large TV. Hallways are narrow and lift is small, but we had a fine stay. Read moreGenuine Expedia guest review
"Central to everything"
Nice charm. Great location. Close to tube. Buckingham palace. Big Ben. London eye. Very close. Room vey comfortable. Helpful staff. Very nice hotel.Genuine Expedia guest review
"Good but not amazing"
We stayed 6 nights at the hotel; which turned out to be smaller than in the photos but still nice The view from the room was ugly (backyard) but the room was nice, although we would appreciate more space for storing the clothes, as we had to keep them in the luggage due to so little drawers to place it. The location is excellent, very close to the underground […] and turistic locations and nearby there are lots of restaurants. The staff was friendly and servicial. Overall the hotel is good, but our experience was not so extraordinary as to repeat it, maybe next time I would like to stay in another hotel. Read moreGenuine Expedia guest review
"Unconfortable little room for a family of 4"
Too little space for a family space in all, bath room, closet, room, you can't even walk in the room. Old hotelGenuine Expedia guest review
"Best hotel in London!"
The St. Ermin's is tucked away from the hustle and bustle, yet still in the heart of the major attractions. 10 minute walk to Westminster Abbey, Buckingham Palace, and St. James's Park. 20 minute walk to Trafalga Square and National Gallery. Literally around the corner is the St. James' tube station and several coffee shops. Also, don't miss The Sanctuary […] Pub, about a 5 minute walk, great pub food and great service even when they were busy! The staff makes this hotel wonderful for tourists - everyone was extremely helpful with directions, recommendations, etc. Although the superior double room we had was a little small compared to American hotels, the room was comfortable and very clean. Overall this hotel was the perfect place for our 10 day visit to London. Read moreGenuine Expedia guest review
"best location of room ever !"
Because my daughter is handicapped sometimes hotel rooms can be difficult . When we checked in our room wasn'r ready. They did offer an upgrade to King and sofa bed but we opted to wait for a double bedded room. The room they gave us was steps away from Reception on the ground floor BEST location EVER Staff were VERY helpful especially the bellboys […] and doormen Read moreGenuine Expedia guest review
"Great location, excellent service!"
I stayed at St. Ermins back in May 2013 for 5 days with my traveling partner. I can't say enough great things about this hotel. From the moment we arrived to our departure we were treated like queens! I am an Expedia Elite VIP member and received a room upgrade upon arrival from a double to a double suite! We had desserts delivered to us every night […] with turndown service (every night was a surprise from macaroons to chocolate or fruit tarts). The room was spotless and had ample space for 2 people. The concierge is also top notch - have to give big props to Lee and Sujan who were extremely gracious and helpful to me and my friend - those two really made our stay. They were a huge help to my friend who had fallen on the escalator in the train station by recommending local medical clinic, providing her with ice upon arrival to the hotel, etc. The location of this hotel is unbeatable. Centrally located in London - close to the metro (1 block away) and short walk to major sights of London - Westminster, Trafalgar Square, Houses of Parliament, Big Ben, etc. I would strongly recommend this hotel and I would definitely stay here during my next London trip. Read moreGenuine Expedia guest review
"Very nice hotel right next to St James Park tube."
Loved it. Helpful staff and concierge. reasonably priced, close to tube. Food at onsite Caxton grill was delicious. Breakfast there was a little pricey but excellent.Genuine Expedia guest review
"Nice hotel but overpriced."
Everything was nice. Typically small European room but clean. Front desk staff were not very friendly.Genuine Expedia guest review
"Near perfect location"
For a very reasonable rate, this hotel is clean, well maintained and central to the main attractions of London.Genuine Expedia guest review
"Nice hotel, close to many attractions"
Pleasant facility and staff , close to many attractionsGenuine Expedia guest review
"Opulent and convenient"
Nothing to complain about. Beautiful hotel, good service, comfortable bed, walking distance to Westminster Abbey, Big Ben, London Eye. Would definitely stay again.Genuine Hotels.com guest review
"Great Location! Felt at Home!"
I absolutely loved this hotel! I traveled by myself for the first time and I felt completely comfortable and at home at this place. It has a great location! Its so close to many of London's best features but it is also on a nice quite and street. Its right next to the St. James's Park station so if you need to take the tube its right there! The staff […] were also absolutely wonderful, helpful, and kind. Next time I go to London I am for sure coming back to this beautiful hotel. I have also recommended it highly to my friends and family. Read moreGenuine Expedia guest review
"Quality over Quantity"
By what I consider American standards, everything was small, but everything was well done. Close to an Underground stop (St James' Park, Circle and District Lines) and accessible to many of downtown London offerings. Restaurant breakfast buffet was expensive (what isn't in London?), but of course, excellent.Genuine Expedia guest review
"Frequent London Traveler"
Wonderful hotel. My wife and I travel to London almost every year and have stayed in several London hotels in various parts of the city. This was our first stay at the St. Ermins. We would definitely be return guests. Rooms are exceptionally clean and well appointed and service from the staff was excellent. The location is very convenient to the St. […] James's Underground and a short easy walk to Buckingham Palace or Parliament. Starbucks, Eat and Pret just around the corner. Read moreGenuine Hotels.com guest review
"Great Jump Off Point"
The hotel was recently refurbished and you can tell. The rooms (we stayed in 'Family Room') are nicely appointed and great quality. The staff also kept the rooms very clean. The staff overall was friendly and more than willing to help. The hotel is a 10 minute walk from places like Buckingham Palace, Westminster Cathedral, Big Ben, river boat cruise […] launch, and right across the street from New Scotland Yard. I say this elsewhere, but you are also 3 minutes away from St. James underground tube station. The neighborhood overall is nice and feels safe for walking around. There are plenty of small grocery shops nearby (Pret A Manger and Waitrose) to supply the room if looking for a restaurant alternative. If and when I go back to London, I will no doubt stay here again...without question. Read moreGenuine Expedia guest review
"great hotel near everything"
small rooms very well updated fabulous location staff extremely polite and helpful charming in every wayGenuine Expedia guest review
"Wonderfully Relaxing Hotel"
St. Ermin's lived up to its billing! We loved everything about this hotel! We felt pampered and well-cared for and would book this hotel again. The staff was wonderful and very accommodating! The facilities were lovely and the location, being so close to St. James Park Tube, made this an ideal stay for us.Genuine Expedia guest review
"St. Ermin's Review"
Excellent location. Hotel is a gem, staff and room were more than I expected.Genuine Hotels.com guest review
Great Location in the city! The staff was very helpful and friendly.Genuine Expedia guest review
Great location and clean but small rooms. Concierge helpful. Close to tube and walking distance to Westminster abbey and buckingham palace. Would stay again.Genuine Expedia guest review
"Beautiful hotel in a fantastic location"
Amazing stay at this hotel. It is central to most everything you could want to see in London.Genuine Expedia guest review
"Beautiful and accommodating!"
Gorgeous hotel, wonderful, friendly staff! Great locationGenuine Expedia guest review
"I will stay here again!"
We absolutely loved our stay at St. Ermins Hotel! The service was fantastic, the rooms were clean, and the location was extremely convenient and accessible. The decor and charming character of the hotel is amazing, too. My family and I will stay here again.Genuine Hotels.com guest review
"hotel close to palace, very good area,"
every thing was good about the hotel except our room had no view to out side. the windows would not open wide, was hard to tell if its morning or night. make sure u request a room that is located to the front of the hotel so u can see out side.Genuine Expedia guest review
Perfect location with proximity to the tube, buses, Buckingham Palace, Westminster Abbey, Big Ben, etc but still quiet and safe (next to Scotland Yard). Comfortable room despite being on the smaller side but more than adequate if you're primarily sightseeing.Genuine Expedia guest review
"Reasonably price for accommodations & location"
Close proximity to the tube, walking distance to many London attractions. Nice facilities, quality breakfast that was over priced.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )