Absolutely fantastic! Great hotel and an unbelievably helpful staff. Had a wonderful stay and did not want to leave!Genuine Expedia guest review
the hotel is amazing! the room was great the bed comfortable and the staff was impressive. the staff was friendly and so helpful anything you needed the were there to help. this hotel is located in a great neiborhood the tub was just around the corner and the was a great little park not far away. I would recimend this hotel to anybody.Genuine Expedia guest review
"Wonderful hotel... everyone was friendly and helpf"
The room was very well appointed, small but it's London. Very nice front porch area and terrace above. The location was great three blocks from Westminster Abbey the War Rooms Museum, etc. The bus stop a about a block away and the tub half a block. The hotel is beautifully maintained, we would definitely stay again.Genuine Expedia guest review
"Inviting Hotel Near Westminster Attractions"
The hotel is handsome from the street, and the common areas and room are nicely appointed. The hotel is positioned a short walk from the St James' Park tube stop and within walking distance of Westminster Abbey, Parliament, the Churchill War Rooms, the London Eye, Trafalger Square and Buckingham Palace. There is a Starbucks around the corner and several […] breakfast places and pubs nearby. The hotel restaurant is excellent. Dinner there is worthwhile. The staff is friendly and efficient. If in London again, we would definitely stay at St. Ermin's. We have no complaints regarding our stay. Read moreGenuine Expedia guest review
"So Nice to Come Home To"
We just returned from a 12-day visit to London, staying at St. Ermin's for the entirety. We would stay there again and will certainly recommend. Our Room comfort' is a 4 only because it was tiny; but it's accommodations were all that we needed. Staff was exceptional! Wine hour in lobby M-Th was such a welcoming welcome after days of exploring the city. […] Personnel in dining room, bar, rooftop terrace could not have been more capable, friendly, attentive. Read moreGenuine Expedia guest review
The breakfast was excellent. The staff was very accommodating and friendly. The room was very clean and comfortable. Would definitely stay here again. Very close to Buckingham Palace and other nearby attractionsGenuine Expedia guest review
"My favorite London hotel"
I hate to advertise the excellence of this hotel for fear it will drive the prices up even more, but, in the interest of fairness, I must. This hotel is, without a doubt, one of the best I've ever stayed in anywhere. It's beautiful, clean and bright, as well as being centrally located. The hotel staff are so well trained that their friendliness and […] courtesy seem effortless. As wonderful as this hotel is, I would avoid the restaurant; it is overpriced and mediocre. Read moreGenuine Hotels.com guest review
"Great location. Great hotel."
We had a suite that was great for us and our two children. Room service and breakfast also really stood out. Offer free wifi.Genuine Expedia guest review
My home away from home in London was a pleasant refuge! Modernized and beautiful, the hotel met our needs beautifully! The staff was helpful and knowledgable and the breakfast buffet was very good too! It was great to have a shower tub in our room but the shower part had some issues. The hotel was conveniently located near bus routes as well as the […] underground station. Read moreGenuine Hotels.com guest review
"Great location, comfortable beds."
The convenience of location for this hotel is wonderful. Tucked in off the street with a beautiful flowered courtyard, it is very pleasing upon entering the property. Rooms were adequate and beds very comfy. Our rate was an Expedia purchase (not sure it is worth the regular full price amount which is VERY HIGH). This did not include breakfast but there […] is a Starbucks and a place called EAT right around the block in very close proximity. There is also a TUBE stop right there as well. SO as I said prior, location was great! The shower tub was quite tall to enter and get out of so for those elderly, or having leg troubles be careful. However the marbled bathroom was quite nice otherwise. Bathrobes were available for use as were slippers. A nice array of coffee/tea for breakfast in the room was also included. Our room had a desk with a comfortable chair an a large TV. Hallways are narrow and lift is small, but we had a fine stay. Read moreGenuine Expedia guest review
"Central to everything"
Nice charm. Great location. Close to tube. Buckingham palace. Big Ben. London eye. Very close. Room vey comfortable. Helpful staff. Very nice hotel.Genuine Expedia guest review
"Good but not amazing"
We stayed 6 nights at the hotel; which turned out to be smaller than in the photos but still nice The view from the room was ugly (backyard) but the room was nice, although we would appreciate more space for storing the clothes, as we had to keep them in the luggage due to so little drawers to place it. The location is excellent, very close to the underground […] and turistic locations and nearby there are lots of restaurants. The staff was friendly and servicial. Overall the hotel is good, but our experience was not so extraordinary as to repeat it, maybe next time I would like to stay in another hotel. Read moreGenuine Expedia guest review
"Unconfortable little room for a family of 4"
Too little space for a family space in all, bath room, closet, room, you can't even walk in the room. Old hotelGenuine Expedia guest review
"Best hotel in London!"
The St. Ermin's is tucked away from the hustle and bustle, yet still in the heart of the major attractions. 10 minute walk to Westminster Abbey, Buckingham Palace, and St. James's Park. 20 minute walk to Trafalga Square and National Gallery. Literally around the corner is the St. James' tube station and several coffee shops. Also, don't miss The Sanctuary […] Pub, about a 5 minute walk, great pub food and great service even when they were busy! The staff makes this hotel wonderful for tourists - everyone was extremely helpful with directions, recommendations, etc. Although the superior double room we had was a little small compared to American hotels, the room was comfortable and very clean. Overall this hotel was the perfect place for our 10 day visit to London. Read moreGenuine Expedia guest review
"best location of room ever !"
Because my daughter is handicapped sometimes hotel rooms can be difficult . When we checked in our room wasn'r ready. They did offer an upgrade to King and sofa bed but we opted to wait for a double bedded room. The room they gave us was steps away from Reception on the ground floor BEST location EVER Staff were VERY helpful especially the bellboys […] and doormen Read moreGenuine Expedia guest review
"Great location, excellent service!"
I stayed at St. Ermins back in May 2013 for 5 days with my traveling partner. I can't say enough great things about this hotel. From the moment we arrived to our departure we were treated like queens! I am an Expedia Elite VIP member and received a room upgrade upon arrival from a double to a double suite! We had desserts delivered to us every night […] with turndown service (every night was a surprise from macaroons to chocolate or fruit tarts). The room was spotless and had ample space for 2 people. The concierge is also top notch - have to give big props to Lee and Sujan who were extremely gracious and helpful to me and my friend - those two really made our stay. They were a huge help to my friend who had fallen on the escalator in the train station by recommending local medical clinic, providing her with ice upon arrival to the hotel, etc. The location of this hotel is unbeatable. Centrally located in London - close to the metro (1 block away) and short walk to major sights of London - Westminster, Trafalgar Square, Houses of Parliament, Big Ben, etc. I would strongly recommend this hotel and I would definitely stay here during my next London trip. Read moreGenuine Expedia guest review
"Very nice hotel right next to St James Park tube."
Loved it. Helpful staff and concierge. reasonably priced, close to tube. Food at onsite Caxton grill was delicious. Breakfast there was a little pricey but excellent.Genuine Expedia guest review
"Nice hotel but overpriced."
Everything was nice. Typically small European room but clean. Front desk staff were not very friendly.Genuine Expedia guest review
"Near perfect location"
For a very reasonable rate, this hotel is clean, well maintained and central to the main attractions of London.Genuine Expedia guest review
"Nice hotel, close to many attractions"
Pleasant facility and staff , close to many attractionsGenuine Expedia guest review
"Opulent and convenient"
Nothing to complain about. Beautiful hotel, good service, comfortable bed, walking distance to Westminster Abbey, Big Ben, London Eye. Would definitely stay again.Genuine Hotels.com guest review
"Great Location! Felt at Home!"
I absolutely loved this hotel! I traveled by myself for the first time and I felt completely comfortable and at home at this place. It has a great location! Its so close to many of London's best features but it is also on a nice quite and street. Its right next to the St. James's Park station so if you need to take the tube its right there! The staff […] were also absolutely wonderful, helpful, and kind. Next time I go to London I am for sure coming back to this beautiful hotel. I have also recommended it highly to my friends and family. Read moreGenuine Expedia guest review
"Quality over Quantity"
By what I consider American standards, everything was small, but everything was well done. Close to an Underground stop (St James' Park, Circle and District Lines) and accessible to many of downtown London offerings. Restaurant breakfast buffet was expensive (what isn't in London?), but of course, excellent.Genuine Expedia guest review
"Frequent London Traveler"
Wonderful hotel. My wife and I travel to London almost every year and have stayed in several London hotels in various parts of the city. This was our first stay at the St. Ermins. We would definitely be return guests. Rooms are exceptionally clean and well appointed and service from the staff was excellent. The location is very convenient to the St. […] James's Underground and a short easy walk to Buckingham Palace or Parliament. Starbucks, Eat and Pret just around the corner. Read moreGenuine Hotels.com guest review
"Great Jump Off Point"
The hotel was recently refurbished and you can tell. The rooms (we stayed in 'Family Room') are nicely appointed and great quality. The staff also kept the rooms very clean. The staff overall was friendly and more than willing to help. The hotel is a 10 minute walk from places like Buckingham Palace, Westminster Cathedral, Big Ben, river boat cruise […] launch, and right across the street from New Scotland Yard. I say this elsewhere, but you are also 3 minutes away from St. James underground tube station. The neighborhood overall is nice and feels safe for walking around. There are plenty of small grocery shops nearby (Pret A Manger and Waitrose) to supply the room if looking for a restaurant alternative. If and when I go back to London, I will no doubt stay here again...without question. Read moreGenuine Expedia guest review
"great hotel near everything"
small rooms very well updated fabulous location staff extremely polite and helpful charming in every wayGenuine Expedia guest review
"Wonderfully Relaxing Hotel"
St. Ermin's lived up to its billing! We loved everything about this hotel! We felt pampered and well-cared for and would book this hotel again. The staff was wonderful and very accommodating! The facilities were lovely and the location, being so close to St. James Park Tube, made this an ideal stay for us.Genuine Expedia guest review
"St. Ermin's Review"
Excellent location. Hotel is a gem, staff and room were more than I expected.Genuine Hotels.com guest review
Great Location in the city! The staff was very helpful and friendly.Genuine Expedia guest review
Great location and clean but small rooms. Concierge helpful. Close to tube and walking distance to Westminster abbey and buckingham palace. Would stay again.Genuine Expedia guest review
"Beautiful hotel in a fantastic location"
Amazing stay at this hotel. It is central to most everything you could want to see in London.Genuine Expedia guest review
"Beautiful and accommodating!"
Gorgeous hotel, wonderful, friendly staff! Great locationGenuine Expedia guest review
"I will stay here again!"
We absolutely loved our stay at St. Ermins Hotel! The service was fantastic, the rooms were clean, and the location was extremely convenient and accessible. The decor and charming character of the hotel is amazing, too. My family and I will stay here again.Genuine Hotels.com guest review
"hotel close to palace, very good area,"
every thing was good about the hotel except our room had no view to out side. the windows would not open wide, was hard to tell if its morning or night. make sure u request a room that is located to the front of the hotel so u can see out side.Genuine Expedia guest review
Perfect location with proximity to the tube, buses, Buckingham Palace, Westminster Abbey, Big Ben, etc but still quiet and safe (next to Scotland Yard). Comfortable room despite being on the smaller side but more than adequate if you're primarily sightseeing.Genuine Expedia guest review
"Reasonably price for accommodations & location"
Close proximity to the tube, walking distance to many London attractions. Nice facilities, quality breakfast that was over priced.Genuine Expedia guest review
"Within Walking Distance of Everything"
What a great hotel. With one minor exception of being offered an upgrade and then discovering very loud construction outside the room and then being downgraded to another room, the hotel is wonderful. This is an older hotel with character and is very comfortable. It is very close to the St. James tube and within walking distance of major attractions. […] There are also several very reasonable simple dining options within a couple blocks--The Albert pub is very nice as well as Pret a Manger, Starbucks, and in and out type stores. We stayed two weeks and would book this hotel again. Read moreGenuine Expedia guest review
"Nice but too far away from attractions"
Staff were great and helpful. Restaurant has good food. Far from attractions. Overall; little expensive but will stay there again.Genuine Expedia guest review
"Family trip to London"
My Wife, I and our 11year old twins stayed at the St. Ermin's for a week and we loved it. The location was fantastic (2 blocks walking to Westminster Abbey), and the Hotel was beautiful. We had the Family room, and though it was more than I planned to spend it was well worth it (2 bathrooms and beds for each of the Kids, I found it very hard to find […] rooms that had sleeping for four). We also loved the breakfast, we ate there each morning (would suggest you pay for that with the room in advance as it is pricey). The staff were very friendy and helpfully. Keith and Beverly Read moreGenuine Expedia guest review
"Great hotel close to everything!"
We loved the character of this grand hotel. The hotel lobby is simply beautiful! The staff was very helpful from the time we arrived until our departure. Sitting on the front porch was so relaxing after a long day of sightseeing. We were close to many attractions and the tube is around the corner as is a Starbucks.Genuine Expedia guest review
"Perfect Location in London"
Outstanding from start to finish. Just around the corner to St. James's Underground which is convenient for transportation all over London. Welcoming front desk staff, and we received an early check-in and a complimentary upgrade to our room as it was a special occasion for us. Room was exceptionally comfortable, had coffee and tea service, European […] and American plug strip (did not need an electrical converter), and the bedding was wonderful. The décor was awesome and upscale. I would not hesitate to recommend this hotel. Read moreGenuine Expedia guest review
"Wonderful introduction to London!"
Lovely hotel in central London, near Buckingham Palace, the New Scotland Yard etc...we enjoyed "tea" upon arriving, which was wonderful.The hotel concierge was great in helping us confirm/book our tours for London. The hotel breakfast was wonderful every morning. The rooms/beds were comfortable/clean and had chargers for I-phones etc..which was great. […] Also, great restaurants withing walking distance (recommend the Blue Boar) and close to St.James metro stop. We would definitely stay here again and recommend to anyone staying in London! Read moreGenuine Hotels.com guest review
We loved the hotel's ambience, gardens at the entrance, and especially the restaurant downstairs. The room was very clean and had everything we needed. We did have two children with us and found the space to be a little tight for 4 people (we were stepping over each other at times), but other than that everything was just perfect. And I should add that […] the staff was very helpful and friendly. Read moreGenuine Expedia guest review
"Clean, friendly, close to desired locations"
We would rate our stay at St. Ermins Hotel a definite "5"! Our stay followed the end of a cruise so we could see London. All staff were extremely friendly and helpful. Our room was very clean and spacious enough to be comfortable!!! The food was excellent and plentiful, although it was a bit pricey for a few of the items. We enjoyed returning from sightseeing […] in the evening, having a good dinner and sitting on the porch outside - that was so nice! We would definitely encourage you to stay at St. Ermins - a great location - walk to the Palace, Westminster Abbey, the St. James tube station, and the hop-on/hop-off bus stop. Read moreGenuine Hotels.com guest review
"Very nice, great area"
Excellent hotel. Elegent, more personable than larger hotels. Great take and go breakfast option. King room was larger than expected with a nice view. Great walking area with fantastic Indian food close by & Starbucks around the corner, and many other options. Easy walk to Westminster Abbey, London eye, etc. Practically next door to New Scotland Yard, […] very safe area even after dark. Thanks to Expedia for such a fine experience on my first stay in London. Read moreGenuine Expedia guest review
"Close to All the Sights, Underground"
St. Ermin's is a beautiful hotel in a terrific location. During our stay, we walked to see the changing of the guard at Buckingham Palace, attend service at Westminster Abbey, see Big Ben, and visit Churchill's War Rooms. St. James Park and the St. James tube stop are super close too. The downside to the location is that restaurant options near the […] hotel are limited at night. I would recommend Sanctuary House (near the Intercontinental Hotel, I think) if you're looking for less expensive options than the restaurant at St. Ermin's. Read moreGenuine Expedia guest review
"decent hotel, but internet access really sucks!"
Overall, the hotel is pretty good. However the internet access throws us back to the 20th century: very low connection speed, you need to reenter your username and password several times a day... Swisscom's service simply sucks. Why not offer simple open internet access and be done with it?Genuine Hotels.com guest review
"Lovely hotel in a great location"
This is a very charming hotel with attentive service and well appointed rooms. It is wonderfully located on a quiet street within minutes' walk from Westminster Abbey and the Parliament in one direction, and Buckingham Palace in the other. It is also very close to the Underground which can take you anywhere in London. The lobby is lovely and makes a […] very good impression as you enter the hotel. My wife and I were very pleased with this hotel and would definitely stay there again. Read moreGenuine Expedia guest review
A beautifully appointed historical hotel in a convenient location to the major sites. The staff was also very attentive.Genuine Hotels.com guest review
"Wonderful hotel for any traveler"
The hotel was great! Really loved the entryway into the hotel. The staff was exceptional and the rooms were very clean and neat.Genuine Expedia guest review
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