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  • Best Western Hotel & Conference Centre St. Catharines
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All hotels in St. Catharines, Canada
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1 room,  2 adults 
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Room 1:

Best Western Hotel & Conference Centre St. Catharines - St. Catharines

43.17775, -79.24921
3 stars
2 North Service Rd, St. Catharines, ON, L2N4G9 Canada ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $96
available on 05/26/13
Price Match Guarantee
3.9 81 5

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    Best Western Hotel & Conference Centre St. Catharines
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    Landmarks near Best Western Hotel & Conference Centre St. Catharines

    • St. Catharines Station Hotels - St. Catharines 2.1 miles
    • St. Catharines Hotels - Niagara Falls 2.4 miles
    • St. Catharine's Museum Hotels - St. Catharines 3.2 miles
    • The Pen Centre Hotels - St. Catharines 3.3 miles
    • All landmarks in Niagara Falls

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    Overview of Best Western Hotel & Conference Centre St. Catharines - St. Catharines

    Location.
    Area attractions around Best Western Hotel & Conference Centre St. Catharines include St. Catharine's Museum, The Pen Centre, and Happy Rolph's Bird Sanctuary. Additional area attractions include Brock University and Rockway Conservation Area.

    Hotel Features.
    Best Western Hotel & Conference Centre St. Catharines has an indoor pool, a health club, and a spa tub. Wireless and wired high-speed Internet access is complimentary in public areas. This 3-star hotel features business amenities including a business center and audiovisual equipment. The hotel offers a restaurant. The staff can provide wedding services, event catering, and business services. Additional amenities include a seasonal outdoor pool, a rooftop terrace, and a sauna. Guest parking is complimentary.

    Guestrooms.
    The 141 air-conditioned guestrooms at Best Western Hotel & Conference Centre St. Catharines include safes and complimentary newspapers. Guests can use the in-room complimentary wireless high-speed Internet access. Televisions are equipped with satellite channels, video-game consoles, and pay movies. All accommodations provide desks and direct-dial phones with voice mail; free local calls are offered (restrictions may apply). Bathrooms offer shower/tub combinations and hair dryers. In-room microwaves, refrigerators, and coffee/tea makers are provided. Additional amenities include irons/ironing boards and windows that open. In addition, housekeeping is offered daily and amenities available on request include wake-up calls.

    Image of Best Western Hotel & Conference Centre St. Catharines, St. Catharines
    3.9 out of 5 Good (81 reviews)
    (Neighborhood average 3.5)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    great, frendly, ownner talked to us 2 days, so nice to be there by a Hotels.com guest on 10/03/12

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $96
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    One King Bed Non-Smoking

    Two Queen Beds Non-Smoking

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Check-in time starts at: 4 PM
    • Check-out time is: 11 AM
    • MasterCard
    • Visa
    • Pets allowed
    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • Pet policy - dogs and cats only
    • Maximum number of pets per room: 2
    • Pet maximum weight in lb is: 80
    • JCB International

    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Ballroom(s)
    • Bar/lounge
    • Elevator/lift
    • Gift shops or newsstand
    • Number of buildings/towers - 1
    • Number of floors - 2
    • Restaurant
    • Swimming pool - indoor
    • Swimming pool - outdoor seasonal
    • Total number of rooms - 141
    • See more facilities
      • Air-conditioned public areas
      • Free RV, bus, truck parking
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Luggage storage
      • Rooftop terrace
      • RV, bus, truck parking
    • Rooms (all rooms include)
    • Clock radio
    • Desk
    • Hair dryer
    • In-room safe
    • Iron/ironing board
    • Private bathroom
    • Rollaway/extra beds available
    • Shower/tub combination
    • Sofa bed
    • Window opens
    • See more room details
      • Air conditioning
      • Climate control
      • Coffee/tea maker
      • Complimentary newspaper
      • Connecting / adjoining rooms available
      • Cribs/infant beds (complimentary)
      • Daily housekeeping
      • Direct-dial phone
      • Free local calls
      • Free Wi-Fi
      • Microwave
      • Pay movies
      • Refrigerator
      • Satellite TV service
      • Video-game console
      • Voice mail
      • Wake-up calls
    • Services
    • Free parking
    • Laundry facilities
    • Multilingual staff
    • Porter/bellhop
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Sauna
    • Self parking
    • Spa tub
    • Wedding services
    • View more services
      • ATM/banking
      • Breakfast available (surcharge)
      • Complimentary newspapers in lobby
      • Currency exchange
      • Express check-out
      • Health club
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    WRIGLEYS SPORTS BAR - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
    Room service (during limited hours) is available.

    Recreation

    An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Golfing nearby
    • Golf - miniature nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Pet fee: CAD 20 per day
    • Rollaway bed fee: CAD 10 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in St. Catharines, Canada
      of
    43.17775, -79.24921
    Hotel coordinates:

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    Area map

    A short guide to St. Catharines

    With more than 1,000 well-tended acres open to the public, St. Catherines is nicknamed “The Garden City.” Its soil and climate support professional greenhouses, as well as the 1,300 rose bushes that bloom at downtown’s Montebello Park. At the waterfront, Port Dalhousie showcases 19th and early-20th century buildings, including a lighthouse. Nearby, ships bypass Niagara Falls via Welland Canal.

    see all hotels in St. Catharines

    Nearby Activities & Points of Interest

    1.0 - 3.0 mi

    • St. Catharines - 1.3 miles
    • Port Dalhousie - 1.8 miles
    • St. Catherines Station - 2.1 miles

    3.0+ mi

    • St. Catherine's Museum - 3.2 miles
    • The Pen Centre - 3.3 miles
    • Happy Rolph's Bird Sanctuary - 4.0 miles
    • St. Catharines Niagara District Airport (YCM) - 4.0 miles
    • Brock University - 4.0 miles
    • Rockway Conservation Area - 4.1 miles
    • Royal Niagara Gold Club - 4.4 miles
    • Niagara College Niagara-on-the-Lake Campus - 4.6 miles
    • Niagara Falls Intl. Airport (IAG) - 16 miles
    • Buffalo Niagara Intl. Airport (BUF) - 31 miles
    • Toronto-City Center Airport (YTZ) - 32 miles
    • Hamilton John C. Munro Hamilton Intl. Airport (YHM) - 34 miles
    • Toronto Pearson Intl. Airport (YYZ) - 39 miles
    • Toronto-Buttonville Municipal Airport (YKZ) - 48 miles
    All hotels in St. Catharines, Canada
    Reviews
    • All (81)
    • Business (10)
    • Romance (5)
    • Family (6)
    • Friends (4)
    • Other (56)
    3.9 / 5
    Good

    Score breakdown (from 81 reviews)

    • 5.0
      (27)
    • 4.0
      (33)
    • 3.0
      (11)
    • 2.0
      (8)
    • 1.0
      (2)

    Average rating for:

    • Cleanliness
      4.2
    • Service
      4.2
    • Comfort
      4.0
    • Condition
      3.8

    Reviews: Overall

    • < Previous
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    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    Oct 7, 2012
    A Traveller
    US

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    5.0 / 5
    Outstanding
    "far enough away from hussle and bussle"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    great, frendly, ownner talked to us 2 days, so nice to be there
    Genuine Hotels.com guest review
    Romance trip
    Oct 3, 2012
    A Traveller
    US

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    5.0 / 5
    Outstanding
    "Good place to stay close to QEW"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Friendly service, sumptuous pillows!
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    A Traveller
    US

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    4.0 / 5
    Excellent
    "vacation with teen ager"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    very good for the family, near shopping mall with food court... accessible to high way but far from niagara falls
    Genuine Expedia guest review
    Other trip
    Sep 2, 2012
    teresa
    US

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    5.0 / 5
    Outstanding
    "Pricey but worth it"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Great accommodations close to the wedding we attended. Very pleasantly surprised at how nice it was inside. I think we ended up with a king size bed when we reserved a queen.
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    A Traveller
    US

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Aug 2012
    Beachcomber
    US

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Jul 2012
    A Traveller
    US

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    excellent
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    A Traveller
    US

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    4.0 / 5
    Excellent
    "Best Western Hotel Review"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    Very comfortable king bed, pillows and room. The bathroom was small, but the room was large.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    Jon
    US

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Jul 2012
    A Traveller
    US

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    5.0 / 5
    Outstanding
    "Excellent pools and Exercise Center"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Loved the clean and refreshing outside pool. The exercise center was the largest and best I've ever seen (used) ...for a hotel.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    M .M. T.
    US

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    3.0 / 5
    Good
    "very easy on and off to freeway for out of towners"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Jun 2012
    A Traveller
    US

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    4.0 / 5
    Excellent
    "Convenience in St Catharines"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Have stayed here before when it was Holiday Inn. Not a great value but very convenient. Mattresses very comfortable.
    Genuine Hotels.com guest review
    1 night trip in Jun 2012
    A Traveller
    US

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    5.0 / 5
    Outstanding
    "Satisfies"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The sevice was excellent and the staff were very helpful and friendly. The hotel is close to the main highway. Several shopping centers and restaraunts nearby, Overall it's convenient.
    Genuine Hotels.com guest review
    1 night family trip in Jun 2012
    Brenda
    US

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in May 2012
    A Traveller
    US

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in May 2012
    A Traveller
    US

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    4.0 / 5
    Excellent
    "Hotel evaluation"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    It is an old hotel. But doing the best w/ what they've got. We stayed here with our kids fifteen years ago and it's definitely not a four-star but suited our purposes...a clean room where we could sleep for one night. No breakfast, but there's a Perkins across the street.
    Genuine Expedia guest review
    Other trip
    May 23, 2012
    A Traveller
    US

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Apr 2012
    A Traveller
    US

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in Oct 2011
    A Traveller
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in May 2013
    A Traveller
    CA

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    May 7, 2013
    jan
    CA

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Staff was very friendly. Wrigley's was very enjoyable and Jimmy was great!
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    A Traveller
    CA

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    4.0 / 5
    Excellent
    "Value"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This is an excellent hotel for the price. Clean, comfortable, conveniently located.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    Lynda
    CA

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    Peter
    CA

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    CA

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    CA

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    3.0 / 5
    Good
    "very good"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    ok
    Genuine Hotels.com guest review
    1 night family trip in Dec 2012
    A Traveller
    CA

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    5.0 / 5
    Outstanding
    "Niagara Falls stop over"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    we've been at other Best Western where they had the breakfast included, but the restaurant in the hotel was fine. Enjoyed the pool facility before we left. needed the swim and sauna which was great!!!
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    Sylvia
    CA

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    1.0 / 5
    Poor

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Dec 2012
    A Traveller
    CA

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    4.0 / 5
    Excellent
    "Winter Vacation"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    I like the location,close to shopping and restaurants.I was in St Catharines for the festival of lights in Niagara Falls.The Best Western was easy too get to the highway to Niagara Falls.The staff were friendly and informative.The room was spacious and very clean.
    Genuine Expedia guest review
    Other trip
    Jan 3, 2013
    A Traveller
    CA

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    1.0 / 5
    Poor
    "Worst Western"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      1.0
    We booked based on previous stays under a different chain. We had little or no heat. According to maintenance this is an heat saving approach by the hotel which other quests have also complained about. Oreder blankets for warmth were smelly and not very clean. No reply from hotel services manager as to our complaint. Very unprofessional. My wife had […] to keep her coat on all night. What will happen when real winter comes!! Read more
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    CA

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    4.0 / 5
    Excellent
    "good hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    postive experiecne, friendly staff and nice room, flat tv
    Genuine Expedia guest review
    Other trip
    Jan 2, 2013
    JOlnata
    CA

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    Alison
    CA

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    2.0 / 5
    Fair
    "none"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      2.0
    well no hotel room smelled like a swmming pool and no other rooms were available till i decided to leave the premises, I think that says it all.
    Genuine Expedia guest review
    Other trip
    Nov 25, 2012
    A Traveller
    CA

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    4.0 / 5
    Excellent
    "Great location, reasonable hotel, great staff!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    This hotel seems to charge a bit more than the ones around it, which I like because it has the effect of keeping it a little less busy - at least during the week. On the weekend I stayed, it was invaded by scores of pre-teens dragging what appeared to be hockey equipment. I didn't mind the company, but some might not be able to tolerate the resulting […] increase in noise. My door had an air gap under it, so any talking or movement in the hallway was easily to listen to from my room. The A/C and Heater unit did make a few strange noises but was easily ignored. I'm pretty sure its thermostat is off by about 10F though. Not a problem - after you catch on. Room was very dry, running the shower for a few minutes before bed fixed that. Being able to WALK next door to Costco or the mall or any of the many restaurants is very handy! The Hotels restaurant (Wriggly's) could use a menu makeover - and I thought it was a bit pricey. Breakfast special is good, until you see what they charge for coffee or juice. I'm going to try a few others nearby, but I would come back here before I went back to certain others in the area. Read more
    Genuine Expedia guest review
    Other trip
    Nov 5, 2012
    Richard
    CA

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    4.0 / 5
    Excellent
    "The wedding weekend"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    I think they should have an earlier check in we had people from out of town coming to the wedding and didn't get thier rooms until 4 pm and the wedding was at 5 pm and I had let them know that a head of time and still they didn't get in earlier that was a bit of a problem since I was the one who said that we were all stay there
    Genuine Expedia guest review
    Other trip
    Oct 23, 2012
    John
    CA

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    2.0 / 5
    Fair
    "needs upgrading"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      2.0
    This hotel needs up grading and a total retrofit of the rooms. Very old and rundown. Staff was pleasant and service was good. It was clean and suited the purpose.
    Genuine Hotels.com guest review
    Other trip
    Oct 3, 2012
    Cheryl
    CA

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    5.0 / 5
    Outstanding
    "Fantastic pool and wonderful service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Ony complaint woud be the very strong smell of Chlorine throughout the Hotel and in our room. Other than that, a wonderful place to stay. Great for kids.
    Genuine Hotels.com guest review
    Trip with friends
    Oct 1, 2012
    A Traveller
    AU

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    4.0 / 5
    Excellent
    "Comfortable stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The hotel pool was very nice, warm and 5' at the deep end so it is great for pool exercise.
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    Julia
    CA

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Sep 2012
    A Traveller
    CA

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    2.0 / 5
    Fair
    "Horrible night"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      1.0
    • Condition
      1.0
    We stayed in this hotel when it was a Holiday Inn and had a horrible night. The air conditioner was the loudest thing I've heard since World War II. I was up 1/2 the night because it was so loud and erratic. I vowed we'd never stay there again. Fast forward 2 years - trying to find a hotel in St. Catharines again on line, click on see Best Western and […] think to myself oh that should be better...drive into the parking lot at 9:30 at night and we say to each other, oh no this is the same place--- once again air conditioner sounded like it was delivering a baby calf every time it came on -- work up this time at 3:30 with a migraine headache from the noise and couldn't get back to sleep until almost 6:00 a.m. and had to be up for 7:00 - so I will never stay there again. On top of that the elevator to the second floor with your luggage is slower than molasses and you get bonked in the ankles when you open all the doors and try to get your suitcase into the tiny room where the elevator door opens. Size of the bathrooms is so small you almost can't shut the door when you're in there. Read more
    Genuine Expedia guest review
    Other trip
    Sep 17, 2012
    Ruth
    CA

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Sep 2012
    A Traveller
    CA

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    4.0 / 5
    Excellent
    "Nice place, bad bed"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      2.0
    • Condition
      5.0
    everything was fine except for the rock hard bed.
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    A Traveller
    CA

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    2.0 / 5
    Fair
    "Disappointed"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      1.0
    Hotel is very outdated and I don't think I will ever want to stay there ever again!!
    Genuine Expedia guest review
    Other trip
    Sep 4, 2012
    Jenny
    CA

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    2.0 / 5
    Fair
    "No in room internet access"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    No wifi access in room in spite of what hotel says. (2) devices - moved room to get closer to router?????????? Still no access. Only worked in hallway - had to go to Tim Horton's for reliable access to plan our day trips. Staff was superifcally interested - Oh must be some problem with your tablet. Trouble is we had (2) worked everywhere else but our […] rooms Tim Horton's Starbucks etc. Read more
    Genuine Expedia guest review
    Other trip
    Sep 1, 2012
    A Traveller
    CA

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    4.0 / 5
    Excellent
    "Comfortable Rooms!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The room was big, the bed/pillows were comfortable and the pool areas were clean. The water had a funky smell and tasted "stale" which was a little gross.
    Genuine Hotels.com guest review
    2 night trip in Aug 2012
    Linds
    CA

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    4.0 / 5
    Excellent
    "oops"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    Our neighbors to our room were extremely noisy.. .\you could also hear the wheeling of suitcases up and down the corridor.
    Genuine Expedia guest review
    Other trip
    Aug 20, 2012
    A Traveller
    CA

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    2.0 / 5
    Fair
    "old tired hotel"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      1.0
    This hotel is worn out and was in the middle of renovations. The indoor pool was supposed to be open all day but my kids were discouraged from going in it because an aquasize type class for older adults was going on. The outside pool was locked with no sign explaining why. The hotel smelled musty. Not impressed.
    Genuine Hotels.com guest review
    2 night family trip in Jul 2012
    Ron
    CA

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very clean and quiet.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    D
    CA

    Best Western Hotel & Conference Centre St. Catharines - St. Catharines
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Jul 2012
    Lang
    CA
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