Most amazing room! The view, the bed, the automated lights and curtains, the bathroom with the heated toilet seat and shower with a city view! Best ever.Genuine Hotels.com guest review
Excellent hotel, very high tech. The only problem was that the A/C was not really functaioning correctly, or maybe I did not know how to operat it.Genuine Hotels.com guest review
"Worth repeat stay"
Overall the quality was expected. However, the remarkable aspect of our stay was the concierge's patience and attentiveness to my elderly parents. My parents are extremely, for lack of better words, ... baby boomers. The concierge and staff went out of their way to make sure my parents were well cared for, which is culturally different than the way […] Americans treat their parents. Thank you staff of the hotel - we will definitely stay at this hotel again and recommend to many others. Read moreGenuine Expedia guest review
"Loved stay in Plaza"
I stayed 5 night. Hotel location is just perfect. Walking distance to shopping, most famous shopping area, Namdaemoon market, and also to historical places, museum as wel Just go to B1 floor, directly connected to subway, most convenient subway #1 & 2 with just few steps. Staffs are super kind and pleasant. Ask anyone, they will do their best to get […] information I needed. Amazing hotel. Only regret is room is small as if I'm in Tokyo, however room has been fully updated with digital technology from auto opening curtain to flushing, all lights off with one button. Just great. I will definitely recommend this hotel to everyone who visit Seoul either business or leisure. Read moreGenuine Expedia guest review
"Great Hotel for 1st Time Visitor to Seoul!"
The staff of the Plaza made this visit extremely pleasant for a first time visitor to Seoul, Everyone was friendly and went out of their way to be helpful. Most of the staff could speak Mandarin, Japanese and English. The rooms were small compared to western hotels, but extremely clean and comfortable. The elevators came quickly and required a room […] card to access the floors for security. The hotel is conveniently located next to a subway stop and within walking distance of restaurants, bars and shopping areas. The concierge staff helped us numerous times with restaurant recommendations, subway assistance, theater reservations and flight confirmation. Overall, I would highly recommend this hotel to anyone visiting Seoul. Read moreGenuine Expedia guest review
"Good service, tiny rooms."
Nice Staff, great location. clean rooms , but small. feels more like sleeping on board of boat .Genuine Expedia guest review
"Is for business only."
It is good for business. There is not so much social activity.Genuine Expedia guest review
Rooms are small and worn off. The "unique design" of the rooms does not really look upscale. After the relaunch, the hotel bar looks like a random coffee shop and has lost all its previous charm. Positive: Location, view (if you are lucky to get a room facing city hall).Genuine Expedia guest review
"Exceptional experience (service, rooms, food, etc)"
It's worth paying a little more for the club lounge (means you get access to a beautiful pool--normally 2,000 Yen per use--and the gym, as well as "free" breakfast in a great setting). The breakfast food is good in terms of both taste and health, and there is an outdoor balcony with great views of the Imperial Palace. This hotel is outstanding in all […] respects. Read moreGenuine Expedia guest review
"Service Above and Beyond"
This is a supreb hotel with absolutely amazing staff. When I was injured, a member accompanied me to the hospital to help with translation. It is well worth the cost and I recommend it particularly to those visiting Seoul for the first time, you will be in good hands!Genuine Expedia guest review
"My stay at the Seoul Plaza"
It was a fantastic experience. I travel a lot but I must say that the servicies, facilities, locationand atmosfere of this hotel are just superb!Genuine Expedia guest review
"The Seoul Plaza: Design Excellence"
I've stayed at this hotel several times and also at the Westin Choson. The corridors in the Plaza are darker but I like the Plaza better. The design of the room makes it just about the prettiest I've ever stayed in and the facilities were uniformly excellent. I have one minor complaint. They could have provided more space to place suitcases. I was carrying […] two bags and there was no convienient place for the second bag. Read moreGenuine Expedia guest review
The Plaza is a very nice hotel in an excellent location and a very helpful staff. The rooms are very modern, but small. Breakfast and some other services are very expensive (40$ for breakfast). There are plenty of restaurants near by. I would stay there again if I can get a reasonable price.Genuine Expedia guest review
"Great hotel in the great location"
Great hotel, great service and great location. Perhaps it can be the best hotel in Seoul and we highly recommend it to stay.Genuine Hotels.com guest review
"Everything but personal service was perfect"
Best location for public transportation (2 subway lines). There were various events in front of the hotel which was good, but sometimes it generates noise until late night. Good restaurants near by.Genuine Hotels.com guest review
"Nice space age hotel."
Hotel is very well located has a nice view of the city, many restaurants, shopping and places of interest at a walking distance Room was very nice and clean, decoration was like super fasion but layout of bed and furniture could be more confortable. Room and bathroom controls are all electronic and space age, has very nice advanced features, everything […] is digital, electronic or automatic. Choose a superior class room for more comfort Read moreGenuine Expedia guest review
"Great Location, Great Hotel"
Clean modern rooms, excellent service by hotel staff, comfortable beds all make my stay in Seoul ver enjoyable. The location is awesome - close to many major tourist attractions such as Myongbok Palace, Cheonggyecheon Stream, deoksu Palace, all walking distance. Many good restaurants nearby too. Excellent staff at the concierge recommended several good […] restaurants and I enjoyed them all. All in all a wonderful stay at The Plaza! Read moreGenuine Hotels.com guest review
"Top notch hotel"
Great hotel. Perfect location for checking out Seoul. We upgraded to the Club level(18th floor) which has its own lounge staffed from 6:30AM-10:00PM. The staff there were extremely helpful and courteous. I actually can't say enough about the staff. The room was especially clean. My wife is a clean-freak and she even thought the room was very clean. […] Will definitely stay here on our next trip to Korea. Read moreGenuine Expedia guest review
"The Plaza at Seoul"
Overall we are very satisfied with this hotel. It is at the center of Seoul City very close to the major tourist attractions and shopping areas and there is an entrance to an underground shopping center right next to the hotel. The hotel is very modern and high tech with free Wi-Fi service. The only thing disappointing to say is that even though we […] opted out of the green energy saving participation, our bed linens and sheets did not get changed during our stay. Read moreGenuine Hotels.com guest review
"poor concierge service"
Listen to your customer - isn't this what the concierge is supposed to do. well, here at Plaza they are mostly day dreaming. Asked them to book taxi to airport at 5pm and they mistakenly booked it for 5am. When the driver arrived and waited for half an hour early in the morning, he had no one to turn to (because the lobby has no staff?) but gave me […] a wake up call! Poor driver. Bad service. 5 stars room but 2 stars service. Hope they listen and get their act together. Read moreGenuine Hotels.com guest review
"Hotel Plaza is downtown Seoul and convenient"
Fine hotel with good service. However, why charge for coffee in the room exceeding one cup? Ridicilous! Wifi working fine in the room, but space is rather limited. Short walk to restaurants and the Lotte Department store where all your needs can be fulfilled.Genuine Hotels.com guest review
"Plaza Hotel in Seoul next to City Hall downtown"
It had been eight years since I last stayed at the Seoul Plaza and it's been totally renovated and updated. Love what they've done to it. Everything's a touch pad away. The facilities were superb and convenient and I'd stay there again in a minute.Genuine Hotels.com guest review
Excellent hotel! Friendly staff and great location.Genuine Expedia guest review
I booked an upgraded room with a couch and coffee table with a fair amount of room and I liked it a lot over a 4 night stay. The room itself was reasonably priced through Hotels.com. There are 4 restaurants but no Korean food and they are all extremely expensive. $90 for a glass of house wine is just plain crazy. I ended up going elsewhere for my m […] eals. Read moreGenuine Hotels.com guest review
"Looking for Classy, it's the Plaza Hotel in Seoul"
This hotel is both modern and the room was excellent. Staying at the Plaza for one night was a mistake in my planning. Although it was the most expensive hotel, the next time I will book it for at least 3-5 nights. This truly a first class establishment.Genuine Expedia guest review
"Well-located large boutique hotel"
Largish boutique hotel with great location near City Hall. Appears recently refurbished with all modern, if small, rooms. Loved the bathroom - great rainshower-type shower. Everything in room controlled from console next to bed: drapes, lights, temperature, alarm. Staff was great! From check-in, concierge, restaurant, bellman, etc. Everyone friendly, […] helpful & reasonably proficient in English. Highly recommended! Read moreGenuine Expedia guest review
I stayed at the Plaza Hotel for a week for business and it was a delightful experience. The staff were friendly, the room was clean and the location was just perfect - close to Myungdong and Lotte Department store with subway line 2 underneath the hotel. This is a must stay place - a bit expensive but definitely worth the $$!Genuine Hotels.com guest review
"Tiny Rooms, Good Service"
Rooms are tiny. Air conditioning would not work - yes it is winter, but the rooms were too hot. Service level is great. Rooms are modern and nicely appointed. Airport bus stops in front of hotel, which is super convenient.Genuine Hotels.com guest review
"Good Location and Good Service"
The Plaza is an excellent location for business travelers who have business north of the river. Near city hall and good shopping, it is recently renovated, with great service. The only drawback is that hotel is next to city hall, a traditional place for anti-government protests and events with loudspeakers or music. It can be a bit noisy on occasion. […] Expect five star rates for breakfast and room-service. Read moreGenuine Expedia guest review
"almost ideal set"
Ideally located for business and pleasure. Have not tried its catering services for lack of time but its location provides many choices and alternatives. After staying at many places Plaza is one of the best. One caveat, the room is small is you expect and enjoy living space.Genuine Expedia guest review
"Friendly and Relaxing Hotel"
At the touch of your fingers, you could access all the lighting and controls to your room. The room greeted you upon entry by automatically turning on the lights and opening the curtains. It was a small room but comfortable.Genuine Expedia guest review
Brand new hotel opened in 2010. Rooms are spacious and lovely. Gym and sauna are nice and are located in a building across the street. Beware if you take more then 1 coffee pod a day, you will get charged. All the staff spoke great English and were VERY kind and helpful!Genuine Hotels.com guest review
"Excellent location for first time visitors"
Easy transfer from Incheon to hotel (stops right outside hotel). Approximate travel time 1hour and $15 USD. Excellent location for exploring downtown area and within walking distance to many restaurants and shops. City Hall across the street has quite a few outdoor exhibitions and concerts so the noise levels at times were annoying if jetlagged and trying […] to sleep. Rooms are small but efficient and clean. Swimming pool and fitness facility across the street also very nice and included. Free water bottles x2 offered free each day in room. I would definitely stay here again. Very satisfied. Read moreGenuine Expedia guest review
"Location perfect and newly remodeled"
The Plaza exceeded my standards, particularly in service. Every staff member was extremely polite, bowing every time I passed them. I used the concierge service daily, and they gave excellent advice, directions and maps to various tourist sites. The room was small but with all technology being automatic, I loved closing the curtains, adjusting the temp, […] turning on the alarm easily on one keypad next to the bed. The bidet was supreme as well as the rain shower. Breakfast service was impeccable! I ordered off the menu, as I didn't have the buffet package, but the way the waiters presented the food and re-arranged my silverware and plates perfectly every time they brought me another dish I felt like royalty. The photos are deceptive. I mistakenly thought the hotel was right off a highway, where surrounding shops and buildings were farther apart than they were. In fact, the subway IS under the hotel, there is small alley behind the hotel, a large street that has a pedestrian crossing in front of the building only. There's a Dunkin donut across the street and a Starbucks across the street on another side. You're a 10 minute walk from Myeongdong and Namdaemun, the best shopping area IMO in Seoul, bar none. You're only about 1.5 miles south of the largest palace in Seoul. I took the subways everywhere for 1 week and realized quickly the location was the bomb. The Lotte dept store is also a 10 minute walk through an underground tunnel. Excellent! Read moreGenuine Expedia guest review
Stay at Plaza 4 nights with my daughter for a summer break. Used to stay at Lotte Myeongdong because of its convenient location. After checking the reviews, I decided to try the Plaza. It didn't disappoint me...welcoming staffs, spacious lobby, rooms are very clean, beddings comfortable, most importantly very quiet at night.. Location not bad at all, […] lots of restaurants close by, subway station is just around the corner, hotel is also connected to the underground shopping area which links to Myeongdong. I definitely will stay at Plaza on my next visit. Read moreGenuine Hotels.com guest review
"An exceptionally good hotel.."
It's not only its superb location with major sites at walking distance and a link to arcades and a big Lotte store that is so attractive about The Plaza. The hotel staff are utterly courteous without being needy - you felt they expected nothing from you other than to meet your requirements. The rooms have the best bathrooms and it is the emphasis on […] detail which is so astonishing, noticing things like whether you use shower caps for example and have them at ready and not in the box, your toiletries placed on a piece of towel etc. etc. There was never a need to wait to be served at reception or at the concierge. The latter were particularly attentive, which we appreciated greatly as the matters they assisted us with did not even concern the hotel, but how to find our way to the various Seoul attractions. Nothing, it seemed, was too much for them and they went out of their way to help. The whole experience was indeed beyond our expectations. Read moreGenuine Expedia guest review
"the Plaza Hotel in Seoul."
I stayed 4 nights, and I could have an early check in.The service was outstanding and the concierge was very helpful. The staff at lobby/doorman were all very forthcoming, polite and and all spoke fluent English. Great bakery at LL level. Amazing fitness centre with a fantastic view. I couldn't expect a better location for my purpose. For a single the […] room was just specious enough, I liked the shower. The room was bright and modern with small details and facilities like a nescafe machine. Great choice of pillows, I didn't had any neck stiffness. I will definitely stay again at the Plaza. Read moreGenuine Hotels.com guest review
"noise from outside"
was comfortable but city noising through window was so bad. could'nt sleep well.Genuine Hotels.com guest review
"Close to shopping"
Really nice hotel where it's close to the palace and myedong shopping area.Genuine Expedia guest review
Superb!Genuine Expedia guest review
"Everything about The Plaza was pleasing!!"
A Great position with shopping at your fingertips, very quiet hotel, excellent front desk.Genuine Expedia guest review
"Very Elegant Hotel"
Very elegant hotel with the best location in town.Genuine Hotels.com guest review
"Excellent service and great location"
Had a wonderful stay at The Plaza Seoul.. service staff were very polite and helpful. Perfect location - the KAL limo bus stops at the hotel, it was within a good walking proximity to the Myeongdong shopping area and the City Hall train station. Very pleased and will return to stay at The Plaza again.Genuine Hotels.com guest review
"Wonderful 2 Nights"
The plaza has great staff on hand for those who are new to Seoul. The staff will initiate a conversation with you to provide help- always a nice treat when traveling. The Plaza is at the heart of Gangbuk, with easy access to Seoul's more traditional tourist destinations. Highly recommend if you are visiting Seoul for only 1-2 nights.Genuine Hotels.com guest review
"Good quality central city hotel"
Cost of breakfast at equivalent £30, not good value, cost of drinks,tea, coffee in lounge equiv £10 not good valueGenuine Expedia guest review
"excellent hotel; well done up in prime location"
very well done up hotel in prime location. room is slightly small but extremely modern and service is very efficient.Genuine Hotels.com guest review
"Everything is quite good for business and tourism"
From this accomodation, every attraction in Seoul is very close and easy to access. And all facilities in Hotel are on high quality levels.Genuine Hotels.com guest review
"Great location, recently refurbished"
Right next to City Hall subway station and just 10min walk to Meyoung Dong for shopping and dining. We stayed at the Club Level which included breakfast and a happy hour with hot food. Service is super friendly. The gym/pool is in another building. And rooms rates are a bit expensive.Otherwise a perfect hotel. Would definitely come back.Genuine Hotels.com guest review
"Excellent all rounder"
My husband and I had a wonderful stay at the Plaza. The location was fantastic - just a stone's throw to the shopping belt. The service, especially the conceiage, was exceptional. The hotel even presented a birthday cake for my husband without any prompting! The Plaza comes with my high recommendation.Genuine Hotels.com guest review
"ACED in all aspects"
My 2nd stay with the hotel and everything was great like clockwork! Besides quality of service, fantastic cleanliness of room ... the concierge service provided was really helpful. Was pleasantly surprised with a complimentary ticket to Deoksugung, which is located right next to the hotel.Genuine Hotels.com guest review
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