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"Very Satisfied, thank you."Reviewed by a Hotels.com guest on May 5, 2012
Check in was easy, desk staff person was very helpful. Checkout again was very easy with very friendly desk person. The room was clean and comfortable. All in all, I was very satisfied, thank you.
"Comfortable and easy to find"Reviewed by a Hotels.com guest on May 2, 2012
We enjoyed our stay at the Lord Elgin. The beds were comfortable and our room was very clean. However, the clerk that checked us in was not very friendly. I tried to ask for dinning options and was handed a map and told that I could fine restaurants down further on Elgin Street. That was all she would tell me, no true suggestions as to which one to go to or even the types available. The next morning the clerks were very helpful and friendly. Other than that it was great, and we found it close to the NAC and Parliment Hill which was what we wanted. Shopping is also close by.
"Interesting experience."Reviewed by a Hotels.com guest on Apr 30, 2012
This a very budget oriented hotel in every aspect except the price. It was the most expensive accommodation in our visit to Canada. The host are extremely pleasant people, not only hospitable but like a family, helpful and a great source of support. The shared bathroom, the soft mattress, and a casual setting, reminds me more of a youth hostel than a spa. But I had a great time.
Reviewed by a Hotels.com guest on Apr 30, 2012
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Reviewed by a Hotels.com guest on Apr 17, 2012
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The Best Western Plus Macies Hotel is located in Ottawa, Canada
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Rates displayed are for single or double occupancy per room per night based on the number of adults requested. Please note that extra people, children, rollaway beds and incidentals may be subject to additional charges at check-in.
Rates are subject to availability and may exclude additional taxes and charges imposed by the hotel. Some rates may require special identification.
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"Hotel Room was fine but Breakfast Service was poor"
The room itself was nice, clean and comfortable but the service at breakfast wasn't very good. The waitress took too long at everything she did. If I didn't know any better I'd say she almost avoided us to serve other guests. The food itself was pretty good and reasonably priced. Next time I am in Ottawa I will probably stay at the Best western Plus […] in Gatineau where the rooms are about the same but the restaurant service is much more friendly and the waiter is more attentive. Read more
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"Not bad"
I read some of the reviews of this place and wasn't expecting much, but it was actually quite good. Didn't smell of cigarettes as other reviews had suggested, although the lift could have done with some airfreshener. The staff were helpful and the room clean and comfortable. Pretty much all I could ask for for this price range.
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"Best Western Plus Macies Hotel"
Very clean and comfortable accommodations. Bed was great. Front desk staff was friendly and helpful.
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"good and convenient"
I was satisfied with the accommodatins for the one night. The room was clean and I slpt well
"just an overnight"
Picked this hotel because of the banner and because it was in close proximity to our sports venue. Came in late (after 8 p.m.) but was provided with very good customer service. The room was clean and well equipped and the beds were so comfortable. Best sleep i have had in months. If we have to come back to Ottawa for another tournament we will definitely […] stay here again. Thanks. Read more
"The Best Western plus Macies, Ottawa"
I was pleased with the courtesy and friendliness of all staff; the service and food quality in the breakfast-to-dinner restaurant; the spaciousness and cleanliness of my room; the free parking and newspaper; and the west-end location. The Hotel deserves a high rating.
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"Satisfied"
What a great place to stay!! Thanks to staff members for their friendly, courteous and prompt service and for all their assistance in making our visit to Ottawa terrific!! We would definitely recommend and we would certainly come back again to Best Western!!
"Best Western Plus Macies Hotel"
The staff at the front desk were all very helpful and pleasant. The breakfast was very good.
"BEST WESTERN PLUS MACIES HOTEL in OTTAWA"
Good Price/value ratio
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"Best Western in Ottawa"
We came to Ottawa on business and found the hotel to be just what we needed. Location was perfect for getting around the city. Walking distance to the mall and restaurants. Very clean and quiet. Restaurant on the lower level was also convenient and very resonably priced. Staff were amazing. This is the hotel we will stay in for any future trips to […] Ottawa. Read more
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"Highly Recommend"
There are quite a few hotels/motels in the area, but this hotel is by far the best choice. I was on business, and found the location to be close to everything, as you can just jump onto the 417. I travel extensively and have stayed in many hotels, and the value for price here is outstanding. This place really exceeded expectations. My room had all […] of the things that make me happy but are not always found; a large bathroom and counter area, a large shower with various ledges for products, a shower rod that extends outward so the curtain doesn't stick to your body, office space, high speed internet, dining table & chairs, comfortable bed and linens, iron, ironing board, big closet, flat screen tv, late room service options etc...I can't say enough good things as a business traveller. Only one downside in the winter...outdoor parking. But all hotels in the area are like this. Parking is at least free here. 4/5! Read more
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The room was very nice and I enjoyed my stay. From my experience I do recommend this hotel.
"Nice & Comfy!"
My only problem with the room was the air conditioning... it was a little too loud when I wanted quiet in the room. It is sure time to "upgrade" the air conditioners. Other than that, there was no other reason why I would not stay at this hotel again. It was nice & quiet... real comfortable beds.
"Best Western Macies close to Algonquin College"
The hotel was clean and comfortable. The staff were very friendly and helpful. I have a food allergy and keep a cooler full of food that would not fit in my hotel fridge and they put it in the restaurant kitchen for me. The beds were super comfortable. The rooms were quiet, big and clean. It was nice and close to the college which is why we were there. […] Thanks. Read more
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