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The Westin Miyako Kyoto - Kyoto 35.00931, 135.78769
Keage, Sanjo, Higashiyama, Kyoto, 605-0052 Japan
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Guest review summary
- 4.4 Average rating: All Trip Types
- 90% Recommended
- 31 Reviews
- 4.4 Hotel Service
- 4.6 Room Comfort
- 4.4 Hotel Condition
- 4.7 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (31) | 4.4 |
| Business | (0) | 0 |
| Romance | (1) | 5.0 |
| Family | (5) | 3.4 |
| With Friends | (5) | 4.6 |
| All Others | (20) | 4.6 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 800-2-HOTELS (800-246-8357)
Amenities
Services
- Babysitting or child care
- Beauty services
- Cell phone/mobile rental
- Children's club
- Concierge desk
- Currency exchange
- Doorman/doorwoman
- Express check- in
- Express check-out
- Fitness facilities
- Full-service health spa
- Hair salon
- Limo or Town Car service available
- Massage - treatment room(s)
- Multilingual staff
- Parking (secure)
- Parking (surcharge)
- Porter/bellhop
- Safe-deposit box - front desk
- Sauna
- Self parking
- Spa tub
- Supervised child care/activities
- Tour assistance
- Wedding services
Business & Event
- 24-hour front desk
- Audio-visual equipment
- Banquet facilities
- Business center
- Conference room(s)
- Dry cleaning/laundry service
- Event catering
- Exhibit space
- Meeting rooms (small groups)
- Room service (24 hours)
- Technology helpdesk
Accessibility Features
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Rooms (all rooms include)
- Air conditioning
- Bathrobes
- Bidet
- Blackout drapes/curtains
- City view
- Clock radio
- Coffee/tea maker
- Complimentary newspaper
- Complimentary toiletries
- Courtyard view
- Cribs (infant beds) available
- Designer toiletries
- Desk
- Direct-dial phone
- Electronic/magnetic keys
- Extra towels/bedding in room
- Free local calls
- Garden view
- Hair dryer
- High-speed Internet access
- Housekeeping
- In-room childcare (surcharge)
- In-room massage available
- In-room safe
- Iron/ironing board
- Makeup/shaving mirror
- Minibar
- Mountain view
- Pay movies
- Pillowtop mattress
- Premium bedding
- Refrigerator
- Satellite television service
- Separate bathtub and shower
- Sewing kit
- Shower/tub combination
- Slippers
- Trouser press
- Turndown service (on request)
- Voice mail
- Wake-up calls
- Window opens
- Wired high-speed Internet access (surcharge)
General
- Air-conditioned public areas;
- Area shuttle (complimentary);
- Ballroom(s);
- Bar/lounge;
- Coffee shop or café;
- Elevator/lift;
- Gift shops or newsstand;
- Number of floors: 11;
- Number of rooms: 501;
- Patio;
- Restaurant(s) in hotel;
- Shopping on site;
- Swimming pool - children's;
- Swimming pool - indoor;
- Swimming pool - outdoor seasonal;
- Swim-up bar;
- Tennis on site;
- Umbrella;
- Wired (high-speed) Internet access - surcharge
| Check-in time is | 3 PM |
| Check-out time is | 11AM |
| Pets not allowed |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Know before you go
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Dining
Aquablu Café Restaurant - Contemporary café. Serves buffet breakfast, lunch, and dinner, along with an international menu selection including minestrone with herb bruschetta, spaghetti bolognese, American clubhouse sandwiches, French grilled chicken, and mango pudding. Open from early morning.
Grandview Restaurant - Continental cuisine served in a contemporary Kyoto setting with views. Open for breakfast, lunch, and dinner.
Hamasaku - Open from late morning, for lunch and dinner. Serves Japanese porridge from the breakfast menu selection. For lunch and dinner, the restaurant serves Kyoto dishes of chirasi or nigiri sushi, and tempura. Kaiseki cuisine, a menu traditionally part of tea ceremonies, is also served.
Kacho Japanese Hot Pot - Japanese cuisine. Individual table cooking in a comfortable setting. Open for dinner only.
Kunugi Teppanyaki - Serves teppanyaki, the cooked-to-order grilled menu. Seasonal and market fresh produce is used, including Japanese beef, seafood, and Kyoto vegetables. Guests are seated around the grill area. Open from early evening for dinner, six days per week.
Moonlight Bar - Serves a range of cocktails including champagne and frozen cocktails, and a selection of whiskeys, from Japanese whiskey to Bourbon and malts. Open from early evening.Mayfair Tearoom - Serves English high-tea with scones and tea or coffee, and a selection of cakes, cookies, chocolates, and pastries. Alcoholic and nonalcoholic beverages are also available, including herbal tea, and cocktails. Open from morning till late evening.
Shisen Chinese Restaurant - Dim Sum served in a modern setting. Open for lunch and dinner.
Recreation
The Westin Miyako Kyoto hotel has a range of on-site activities including an indoor swimming pool, an outdoor seasonal children’s pool, open from July to September, and tennis courts. The Westin supplies Runners World Maps for guests with jogging and walking tracks set out in 5−8 km (3−5 mile) distances. The fitness centre on the third floor has cardio and weight equipment. Nearby recreational opportunities include an indoor bowling ally that also offers soccer, table tennis, pool, and arcade video games. These activities are available at MK Bowl, which is within 6 km (4 miles) of the hotel. The Hirano Takkyu (table tennis) Center is approximately 4 km (2.5 miles) from the hotel and offers traditional table tennis equipment. Surcharges apply for casual use. The Lake Forest golf course is open to nonmembers and offers 45 holes with a surcharge for playing. It is located within 7 km (4.5 miles) of the hotel. The recreational activities listed below are available either on site or nearby; fees may apply.
- Golfing nearby
- Hiking/biking trails nearby
- Running track/path on site
- Swimming on site
- Tennis on site
Nearby Activities & Points of Interest
Less than 0.5 mile
- Kyoto Municipal Zoo - 500 yards
- Chion-in Temple - 600 yards
- Kyoto National Museum of Modern Art - 600 yards
- Nanzenji (Zuiryusan Nanzenji) - 700 yards
- Kyoto Museum of Traditional Crafts (Fureaikan) - 800 yards
- Heian Shrine - 900 yards
0.5 - 1.0 mi
- Hosomi Art Museum - 1000 yards
- Maruyama Park - 1000 yards
- Kyoto Kaikan - 1000 yards
- Yasaka Shrine - 1200 yards
3.0+ mi
- Osaka Itami Airport (ITM) - 25 miles
Reviews
Filter by:
-
All (31)
- Recommended (28)
- Not recommended (3)
"Outstanding hotel in Kyoto"
Reviewed by a Hotels.com guest on Nov 22, 2009
Excellent service, comfortable room. It's also conveniently located and has a shuttle from the Kyoto train station.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 15, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 7, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 3.0 Room Comfort
- 5.0 Room Cleanliness
"If you're headed to Kyoto, book a room here!"
Reviewed by a Hotels.com guest on Aug 22, 2009
The Westin Miyako has got to be the best western-style hotel in Kyoto. Although it's not as sparkly as the Hyatt Regency, it's a much better value, and the surrounding neighborhood is much prettier and quieter (and much less annoyingly tourist-oriented). Really, this hotel's location in the Higashiyama district is key, and you won't be disappointed with the interior or the service, either. The bathrooms in are especially amazing, and the beds are quite comfortable as well. One thing that did annoy me was that I had to pay a surprisingly high daily rate for access to the internet, but I don't suppose most people visiting Kyoto will really want to waste time on the internet.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Not very convenient"
Reviewed by a Hotels.com guest on Aug 14, 2009
The hotel business center was closed most of the time. There were hairs (not mine) in the bathroom. The location was about 3km from the city center, but on a subway line. Nothing at all in the immediate neighborhood. Staff was extremely friendly and helpful, and rooms nice and comfortable. Overall, a 3 on a scale of 5.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 3.0 Room Cleanliness
"Great Hotel"
Reviewed by a Hotels.com guest on Jun 20, 2009
Grat service. Good location.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Mar 29, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Best Western-style hotel in the area"
Reviewed by a Hotels.com guest on Mar 12, 2009
This hotel was very nice and very clean. The employees were all very friendly and helpful. They also speak English if that is a concern. The room we had was the largest hotel room by far during our trip (Japanese hotels tend to have very small rooms). The only thing we found weird was that you are required to wear a bathing cap to go into the hot tub. Overall though, the hotel was great and we would definitely stay there again.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Pricey but nice"
Reviewed by P of London on Jan 8, 2009
Typical of a Westin, the hotel and the rooms are very nice. Heavenly beds are always fantastic. Food was very expensive though, especially breakfast. Service in Aqua Blue was slow, but otherwise, a nice hotel. Reasonably good location.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Comfort and Calm in Kyoto"
Reviewed by F of Birmingham on Nov 18, 2008
Very good value for money. Large, comfortable room and great beds. Swimming pool a great added bonus. Perhaps a little far to walk into town but close to subway and so convenient.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Ask for upgrade if you want to stay here"
Reviewed by a Hotels.com guest on Oct 20, 2008
the first room they offered us has no air conditioning. they told us to open the window or they can bring the electrical fans. non-smoking rooms has smell of smoke, talk to the manager and was told that the air condition room will be available next day, so we end up sleep with the windows opened and my wife got mosquito bikes.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
"Comfort in Kyoto"
Reviewed by L of London on Oct 19, 2008
The Westin was a little oasis is a large sprawling city. We booked last minute and got a fantastic rate so great value for money. Dined in the Teppanyaki restaurant, which was pricey but well worth it. Our cook was delightful and helpfully went through all the foods she was about to cook for us, the maitre d and other waiter were so friendly and enthusiastic it added to our whole experience. I'd definitely recommend eating here if you have the cash!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 14, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 3.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great room for the money"
Reviewed by a Hotels.com guest on Jun 3, 2008
Hotel was very fancy and had a very nice staff. It was about 3 minutes away from a station, but was pretty far out from all the action in kyoto. Nonetheless the hotel was exellent and i would go again. Only downside that we saw was the price of food was very expensive in the hotel so we had the need to walk to the small restaurants early in the morning and late at night to grab a bite to eat. and only thing open past 10pm in the area was a lawson convenient store.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Terrible front desk"
Reviewed by a Hotels.com guest on Sep 17, 2007
We asked to extend our checkout by one hour in a hotel which was barely 25% occupied. Despite all our efforts, there was no one who could grant our request. Indeed, our request was treated with great disrespect.
Overall Rating
out of value="5"- 1.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Outstanding Hotel"
Reviewed by Marla & Rick of Chicago, IL on Jul 25, 2007
We found the Westin Myako Kyoto very comfortable and pleasant. There are lovely trails out from the garden that lead to beautiful views of the city and area. The hotel is just across the way from the Philosophers Path where many of the best temples and shrines are located, and it is a beautiful and interesting walk along the river. It's also walking distance, allbeit a bit further, to old Kyoto and the Goan. All room views are good--we had a mountain view and would probably request a city view next time.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
The following foreign language reviews were posted by Hotels.com guests from other countries
"Phantastisch zu fairem Preis"
Reviewed by K of Frankfurt on Sep 1, 2009
Das Hotel ist wenige Sekunden von der Subway entfernt, excellent ausgestattet und sehr nettes Personal! Ein Shuttlebus ist zum Bahnhof verfügbar. Eine sehr gute Adresse.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Chambres confortables et très bonne localisation"
Reviewed by C of Paris on Aug 31, 2009
Chambres très satisfaisantes, tout le confort et le service d'un 4 étoiles, quoique avec un accueil un peu froid (très grand hôtel). Excellente localisation pour découvrir Kyoto, temples et belles promenades à proximité immédiate, métro Keage à 1 minute à pied, prestation gratuite de navette pour la gare de 8h à 17h. Piscines (intérieure et extérieure, jacuzzi) très agréables (entrée payante : 500 yens, mais ça vaut le coup après une bonne journée de visites). Un bon plan pour découvrir Kyoto. Nous n'avons pas testé les restaurants, fort chers, mais d'autres sympathiques possibilités à proximité et le centre est très rapidement accessible en métro.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"ragazzi italiani in visita"
Reviewed by m of ancona on Aug 26, 2009
ottima posizione per visitare kyoto, disponibile un autobus gratuito per e dalla stazione
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"un peu loin du centre ville"
Reviewed by c of paris on Jul 26, 2009
hotel de luxe, chambre tout a fait convenable pour le prix, un peu excentre, mais les temples a visiter eloignes les uns des autres necessitent de prendre le bus de toutes facons. On nous q propose une chambre + grandre pour 4000 yens de supplements; la notre suffisante pour nous...
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Correct sans plus"
Reviewed by H of Paris on May 11, 2009
Un hôtel correct, dont la principale qualité est le lobby. Egalement une navette gratuite pratique depuis la gare. Après, des chambres un peu vieilles au bout d'un couloir sans fin. Le personnel qui propose sans cesse des options, des programmes avantages... une culture plus américaine qui tranche avec celle du japon. Probablement pas le meilleur choix à Kyoto, sauf si tarif promo ?
Overall Rating
out of value="5"- 2.0 Hotel Service
- 2.0 Hotel Condition
- 4.0 Room Comfort
- 3.0 Room Cleanliness
"Très bonnes prestations"
Reviewed by S of Aix en Provence on May 10, 2009
à deux pas de la sortie de Metro Keage, et départ pour la gare centrale de Kyoto assuré gratuitement depuis l'hotel. Bonnes prestations générales, en plus nous avons été surclassés car en voyage d'anniversaire... Trés classe, les prix des prestations sont en adéquations avec le standing de l'hotel, en revanche le laundry service est très raisonnable
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Smukke og rolige omgivelser - god beliggenhed"
Reviewed by m of danmark on Mar 22, 2009
Gode faciliteter Flere restauranter Super service i reception
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
"Gutes Hotel in guter Lage"
Reviewed by s of Bayreuth on Sep 11, 2008
Ein Ubahnstation ist auf 50 Meter entfernung; Bushaltestelle auf 7 Minuten zu Fuss. Ein wichtiger Fussweg entlang viele Tempel fangt gegenueber vom Hotel an.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"tres bel hotel surtout pour les chambres avec vue sur les collines"
Reviewed by V of paris on Sep 9, 2008
un très bon séjour : chambres deluxes spacieuses, propreté irréprochable. Très bons services annexes Bien situé : 15mn à pied de Gion / 1mn du métro / taxis en bas tout le temps...
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"One of the best hotels in Japan!"
Reviewed by B of Norway on Aug 6, 2008
This is the best hotel we have stayed at in Japan. The hotel has wonderful surroundings, central location (next to the subway). It is near Kyoto train station, shopping areas (5 min. taxi), temples etc. When we arrived, they upgraded our room (Great service). Our room was very comfortable, clean and spacious with a balcony. The hotel has a beautiful garden and also a gym and 2 swimmingpools. The gym and pool is complimentary, which was great! (All other hotels we have stayed at in Japan, charge you for using the hotels pool and gym). The only downside was the hotels restaurants, which were more costly than tasty. I recommend eating out in Kyoto. We will definately stay here again.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Très bon choix d'hôtel à Kyoto"
Reviewed by P of Nantes - France on Jul 31, 2008
Avons beaucoup apprécié cet hôtel qui permet de visiter Kyoto dans ces conditions très agréables.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Lyx men intimt"
Reviewed by M of Stockholm on Jul 15, 2008
Allt sköttes prickfritt. Mycket prisvärt hotell då det finns pool utomhus (mest för barn), bubbelpool och inomhuspool. Det enda minus var att de hade problem att ordna vegetarisk middag på deras egna restauranger. Till slut på hotellets restaurang grand view ordnade de en mycket delikat vegetarisk middag. Shuttelbuss till och från Kyoto station som var mycket smidig. Nära till bussar som går till de olika templen runt om staden.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Lyx men intimt"
Reviewed by M of Stockholm on Jul 14, 2008
Allt sköttes prickfritt. Mycket prisvärt hotell då det finns pool utomhus (mest för barn), bubbelpool och inomhuspool. Det enda minus var att de hade problem att ordna vegetarisk middag på deras egna restauranger. Till slut på hotellets restaurang grand view ordnade de en mycket delikat vegetarisk middag. Shuttelbuss till och från Kyoto station som var mycket smidig. Nära till bussar som går till de olika templen runt om staden.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"The place to be for demanding travelers"
Reviewed by E of Lelystad on Jun 5, 2008
The Westin is an excellent business hotel with an eye for the tourist traveler as well. Things we liked: breakfast buffet, business centre (cheap), authentic restaurants (expensive), location close to temples and 15 minutes walk to Gion. Clean and efficient hotel with a separate "japanese" wing with Ryokan style rooms (nice!). A relatively cheap hotel in one of the world's most beautiful cities!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
"Ein modernes und gutes Hotel"
Reviewed by f of Frankfurt on May 6, 2008
Das Hotel bietet soliden 4 Sterne plus Komfort. s hat zwar seine besten Tage hinter sich, z.B. könnte der Wellness und Pool-bereich besser sein, aber insgesamt ist es der Beste Weg zu einer sehr guten und unkomplizierten Unterkunft in Kyoto.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews