"Happy with our stay"
We found our room to be very comfortable and very clean. we were very pleased with our stay.Genuine Expedia guest review
Everyone was pleasant and helpful. Restaurant staff was wonderful.Genuine Expedia guest review
Great place to stay downtown for any special event!Genuine Expedia guest review
A superior overall staff to most hotels where I have stayed with equal value. Very good food in the restaurant(dinner and breakfast). Easy walk to the BOK for shows/games. It is my first choice of hotels in Tulsa.Genuine Expedia guest review
"Everything great but beds eh not so much"
People and location the best. Only complaint was the bed. Seemed old and not comfy.Genuine Hotels.com guest review
"My favorite hotel in downtown Tulsa"
I have stayed at every downtown Tulsa hotel, but I keep coming back to this one. The combination of price and amenities cannot be beat. My room is always spotless, the beds are very comfortable, and room service from The Daily Grill is outstanding. During my last stay I also used the pool area, which was also nice. The staff has been helpful and friendly. […] I will continue to choose this hotel for my frequent visits to Tulsa. Read moreGenuine Expedia guest review
The room was nice the restaurant was expensive 20+ for a meal. The wait staff was great and the spa was awesome.Genuine Expedia guest review
"Not worth it"
Im glad me and my husband now how to have a good time anywhereGenuine Hotels.com guest review
Definitely not a typical Hyatt. Our room was supposed to be non smoking, but even the pillows smelled like smoke!Genuine Expedia guest review
Check in and out was fast and easy. Staff very friendly.Genuine Expedia guest review
We stayed at the Hyatt, the hotel itself was nice but the room wasn't what we expected for the price. I was not impressed by the room at all, it reminded me of a Motel 6 only a lot pricier. 3 people stayed in the room, had to ask for more towels, shampoo, coffee pot etc. The beds didn't even have a fitted sheet just a sheet draped over the bed. Floors […] were dirty, had to wash my feet after walking around for about 30 minutes. The only benefit of staying here was the BOK Center was a couple blocks away (concert convenient). We were not impressed unfortunately Read moreGenuine Hotels.com guest review
"Great hotel but was over charged"
The hotel was great but the employee that checked us in charged my debit card an additional $135.00, which threw my checking account off and not to mention it was our anniversary. They did refund the addt'l funds to our acct. but offered nothing to make up for the mistake and I called and left a message and still have not received a returned phone […] call. Read moreGenuine Expedia guest review
The price was good. We booked three rooms at the same time and it would have been nice to have them on the Same floor. Hotel this big and nice should at least have a hot tub for additional relaxation. And contental breakfast offered at least a banana or apple to be offered.Genuine Hotels.com guest review
Service was great! Immediate greeting with names provided Herman, the valet took car/bags. He then delivered our bags to room, immediately after check in, then offered and obtained a bucket of ice for us!! He also provided walking instructions to the concert we were attending. Outstanding service!!Genuine Expedia guest review
the sevice was great and juding from the entrance at first glance looked very promising and i was patting my self on the back but as soon as we got off the elevator the hotel had the charm of a supper eight it looked old and dated and looks nothing like the picters at all !!! We called in advace to make sure we wuold be able to use the pool in earley […] april and the staff told us the pool is heated once again we were disappinted it was frigid cold and it just a shame becuse this was a get away weekend and we looked forward to are stay for a long time and we made sure to get there early to enjoye the hotel based on are experiece this past weekend we will not be staying at this glorified dump again !!!!!!!!!!!!!!!!! Read moreGenuine Expedia guest review
Response by Hyatt Regency Tulsa Thank you for taking the time to review the Hyatt Regency Tulsa. I do apologize for the issue with our pool. It is heated but unfortunately the heater was down. We have corrected that. We are also changing all the corridor and room carpets in 2013 and 2014. Thank you again for your review and we hope to see you back the next time you are in Tulsa Jeff Keeley General Manager Hyatt Regency Tulsa 918-560-2204
"Clean and very nice"
The location was great for me because I attended a wedding at the Jazz hall downtown. Not a 5 star but a nice haotel for the price.Genuine Hotels.com guest review
"Good stay but ..........."
Friendly and prompt service but with no breakfast and internet included, the value was not as I had hoped. The charge of $9.99 per day for internet service per device seems a bit steep. The thermostat was not accurate and it took almost a day to get up to a comfortable temperature. I did report this at the end of our stay because we did not want to […] move to another room. With three of us staying in one double bed room, we had to ask for more wash cloths and towels on the second day. Overall, not a bad stay but if we stay downtown again, I will consider the Doubletree. More expensive, but it might be worth it. Read moreGenuine Hotels.com guest review
Stayed overnight with a friend. We were there for a concert at the BOK Center. We chose this hotel because it was within walking distance, only about two blocks away. The room was clean, staff was friendly and helpful, and we had a great time at concert. My only complaint was parking, had to use parking garage that was was a bit of a walk to Hotel and […] had to pay for as well. Over-all would definitely recommend, especially if you are wanting be near the BOK Center. Read moreGenuine Hotels.com guest review
"Great hotel and close to BOK Center."
Very clean. Friendly staff. We came to Tulsa to see a concert at the BOK Center and this is the perfect place to stay if that is in your plans. I would highly recommend this hotel!Genuine Expedia guest review
"Nice hotel, limited maid service"
Food, meeting rooms and front desk staff all excellent. Great gym and loved the heated pool. Stayed 4 days and room only cleaned once. Had to take out my own trash & get fresh towels from the pool area.Genuine Hotels.com guest review
"The hotel had the right location."
We came for the USA conference finals, and it was close to all the action. The price was great and there were fun St. Patricks day activities on the streets a few blocks down. The room had a strange smell, and strange noises coming from the window area. It sounded like something rattling in the ceiling. Due to our late arrival, there where few rooms […] available so switching wasn't an option. The lobby looks nice, but the carpets and rooms on our floor could use some deep cleaning. All in all not a bad visit. I just thought the Hyatt had better rooms, but this was a last minute reservation and at a great rate. So overall I'm satisfied. Read moreGenuine Hotels.com guest review
Stay was good. King size bed not available at check in. Staff could of been better prepared.Genuine Expedia guest review
"Hyatt Regency was perfect for our downtown getaway"
I'll keep it short and sweet. Room was very comfortable, we had 4 adults total and it was fine. Location is perfect if you are looking to go out at night for local nightlife such as Cain's Ballroom as we did. The service at the hotel was fantastic, from check in to check out. Best part about it, the Hyatt offered a shuttle that not only took us from […] the hotel to Cain's Ballroom, they then came and picked us up from the same place, drove us to another bar, then another and then picked us up and brought us back to the hotel. Not taxi needed... I did tip the driver pretty good and they deserved it.Thanks again Hyatt for a great night in downtown Tulsa! I would recommend this hotel to anyone and I will be sure to stay here again in the future. Read moreGenuine Hotels.com guest review
"Beautiful! My employees loved it!"
Very nice experience. Will stay there every trip to Tulsa!Genuine Expedia guest review
It was all excellent so convient and just what we wanted.Genuine Hotels.com guest review
downtown tulsa has some interesting spots. this hotel is the best location for events at bok center.Genuine Hotels.com guest review
Really enjoyable stay. Rooms were great. Big bar and good food in the restaurant. Hotel shop was nice to browse.The only thing I missed was decent coffee! The coffee at the bar was weak. The separate coffee shop had beautiful cakes but the cafe mocha (the only one I tried and which I thought would be an easy fix) left a lot to be desired. But no big […] deal :) Read moreGenuine Hotels.com guest review
"Hyatt needs to upgrade to Hyatt standards."
Have stayed at this hotel 100+ times, including when it was Crowne Plaza. Excellent location for downtown concerts & getting around Tulsa. Typically, very good service but Hyatt should upgrade rooms more--still very similar to Crowne Plaza. On this stay, housekeeping did not clean room, even though they were standing outside with cart cleaning room […] across from ours when we left for the day. We even told housekeeping lady that we were leaving, so please clean room. When we returned that evening, the room was untouched. One quick call got us everything we needed--towels, toiletries, coffee--but it was a hassle. Also, toilet did not work first morning, but maintenance came & fixed quickly. Bar is ridiculously too high priced per cocktail--Tulsa is not NYC or LA. But Daily Grill is excellent. Read moreGenuine Expedia guest review
Had reserved a smoking room only to arrive and be told that they were out of them. I explained that we had specified we wanted one and had been told we would get one.. I asked to be upgraded or something else for the inconvenience and she wouldnt do anything for us...I have stayed here many times because I love the location and the hotel is very nice. […] Not sure I will continue to stay here though.. Read moreGenuine Hotels.com guest review
Beds are awful like sleeping on top of a barrel. Left room at 0900 returned at 1530. Room had not been cleaned n much complaining to front desk finally resulted in clean room at 1630. Drinks in the bar while waiting had 22% tax or was the bartender padding the bill. All in all would not stay there againGenuine Hotels.com guest review
Overall we were disappointed. All rooms were listed as non smoking, however ash trays were provided in rooms and there were neighboring rooms that were actively smoking. Parking was horrific, as the parking garage was being used for a concert, no reserved parking for the hotel unless you used valet.Also the parking garage was difficult to navigate as […] they used color coding in the garage, but not corresponding color coding in the elevator, once the doors closed you were at a loss for direction. Read moreGenuine Hotels.com guest review
Me and my husband stayed here because we had tickets to and event at the BOK center. The hotel was in a convient location. Also we received a 75$ welcome credit which was so nice. We had drinks and dinner and used he welcome credit!Genuine Hotels.com guest review
"Great hotel if you like the "Finer" things in life"
I had an awesome experience here and would recommend this hotel anytime!! Thanks...Genuine Expedia guest review
Very clean and the staff was so helpful. Will stay here again!Genuine Expedia guest review
"Pool Closed, Internet and parking charge."
The hotel was clean. Our sole purpose for using this hotel was so the kids could swim. After we were in our room, about 5:00, we went to the pool and it was closed for painting the walls of the room. Not sure why they chose to paint on a Saturday? There was no one in there painting but they still wouldn't let the kids swim. You also have to pay $8.00 […] a night for parking and there is a $9.95 charge for wireless internet access. Read moreGenuine Expedia guest review
The room's heater was very noisy especially whenever it kicked on it made a loud noise. This prevented me from enjoying a good nights rest of which one would expect from a Hyatt Regency Hotel. When my wife and I were in the room we notice three used band aids stuck to the head board of the bed. We immediately called the front desk, however the sight […] was disgusting and we expressed our disappointment with the cleaning staff. Also the room had bulit up dust everywhere. I was extremely disappointed with the overall condition of the room and would not recommend to anyone. I should have taken photos. Read moreGenuine Expedia guest review
"A very pleasurable stay."
Everyone in the hotel was kind, courteous and helpful, from the moment I arrived. And, after when I had billing questions they were easily resolved..I would recommend this hotel to anyone.Genuine Expedia guest review
"Great Great Great!"
It was a very nice hotel. All of the staff was very friendly and always tried to accommodate us! I will definitely stay here again on my next trip to Tulsa!Genuine Expedia guest review
"A very accommodating hotel!"
I stayed at the Hyatt Regency Tulsa the night before running the Tulsa marathon. Not only was the hotel close to the start line, but the staff was super nice and completely accommodating to the runners. Here's just a few examples: the hotel gave everyone a 3 p.m. check out! I've stayed in a number of hotels pre-marathon and I've never been given such […] a late check out (in fact, the last place I stayed wouldn't even budge past noon). tables set up in the lobby with course maps, shuttle times, area attractions etc. as well as people manning the tables to answer any questions. Finally, when I called to schedule a wake-up call the lady asked if I wanted to schedule a second wake up call a few minutes after the first. (Of course!). I'm sure I could cite more reasons why I'd stay at this hotel again in a heartbeat, but I'll just leave it at this: A five-star experience! Read moreGenuine Hotels.com guest review
The staff was great and the room was clean and well appointed.Genuine Expedia guest review
"Close to Brady Theatre"
It was clean and relaxingGenuine Hotels.com guest review
"One of my favorite hotels"
The staff at this hotel is so courteous and helpful. This hotel is convenient when I need to stay in the Tulsa area.Genuine Hotels.com guest review
Very good coffee shop in the building. Very good cocktail bar (Valkyrie) a few blocks North. I was on foot, which everyone in Tulsa seemed to think was not a good idea "because of the area," but the area looked fine to me. If you feel the need to open carry you must be scared of a lot! Otherwise, any decent restaurant is a 5-10 min walk from this hotel. […] There is not too much going on in downtown Tulsa. The bed was very comfortable. It'd be nice if they spent the time to get HD channels going on the LCD, because it was just a plain standard def analog signal off the cable--lame. I see wasted HDTV's like this in hotels most of the time--just because it's flat doesn't mean it looks any good. Cab from the airport was $26, so if you're there for a couple days it's worth it to rent a car. Read moreGenuine Hotels.com guest review
"Ehhh! Great rooms but bad staff."
They ran out of double beds even though I booked double beds. The brought in a small sleeper bed but didn't set it up. Just rolled it in and left it. I finally had to get them to set it up and make it. Had to ask for pillows twice. Staff was dull and seemed like it was just a Boring job to them. Not impressed at all! The view however was amazing an […] the rooms were nice. It was the staff that ruined it for me. Read moreGenuine Expedia guest review
I liked the check-in kiosk. That was fast and painless. We got to our room and got settled in after paying $15 for valet. We got in and I noticed a red stain on some of the sheets, which are itchy and not soft at all. During the middle of the night, the AC unit kicked off and I was so hot. I got up 2 or 3 different times to try and figure it out. At […] 7 pm we put it on 65 degrees on auto and by the time we got back at 11, our room was very hot. We put it down to 60 and the fan on 'high' and I still had to get up in the middle of the night multiple times to get the ac to turn back on. The walls must be paper thin because we heard multiple groups coming in at 2 and 3 in the morning. I know this isn't the hotels fault with unruly guests but the walls were so thin, I could hear their whole conversations. The mattress was uncomfortable and the sheets feel like sandpaper. I would not recommend nor would I stay here again. Read moreGenuine Expedia guest review
"UNWELCOME : ("
WOULDN'T LET BY DOG STAY HERE!! DIRTY CARPET, SECURITIES TOLD US "NO SLEEPING IN THE LOBBY" WHEN JUST WATCHING A FOOTBALL GAME.Genuine Expedia guest review
"Close to our Concert"
Staff was friendly; more check-in help was needed; rooms were clean; coffee bar was very nice; unfortunately people were smoking in a ballroom area which drifted into the main lobby.Genuine Hotels.com guest review
"Far From Professional"
Would love to give this hotel the 4.5 stars they deserve, but unfortunately, they've chosen to employ [or partner with] the security company that is in charge of their parking. And - for the second time in a year - the security company's horrendous behavior left a skidmark on this hotel's reputation. For some inexplicable reason, Hyatt has chosen […] to only allow self-parkers to exit out of the building by using their room key... but who keeps their room key? This was never told to us when we paid, and the lady in charge of parking could not have been more rude. We explained that we didn't have our key, so she ordered us to pay. When we told her we had paid, she then asked for our key. This went on-and-on until I had to suggest she called the front desk. She did, to no answer. "Try pressing zero" I said. "I've been working here for 20 years!" she screamed. No answer. "You need to pay" she said, smiling. Long story short, I had to drive back up 3 levels, walk back up the stairs, wait in line [attendant on duty couldn't be found] for 15 minutes while the person in front of me checked in, get a new room key, go all the way back down and then go through the process of exiting the building. Is this a huge deal? No. But when other hotels are the same price, it's worth it to me to not have to deal with any aggravating service. Why they continue to do this - as opposed to simply email a list - is beyond me. But is enough to make me never stay there again... if I can help it. Read moreGenuine Expedia guest review
"Close to BOK"
Overall it was nice. Reserved a smoking room but none were available at check in. Beds were full not queen. Walking distance to the BOK which was the main thing we needed. Not many food choices nearby.Genuine Hotels.com guest review
"Awesome location, close to attractions"
This hotel had a very cultured feel and was conviently located in downtown Tulsa making it an easy commute on foot to various local attractions. Very nice and clean. Will stay again.Genuine Expedia guest review
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