"Great hotel downtown Tulsa"
Great location. We walked to the Brady arts district without a problem.Genuine Expedia guest review
"A little dated, but it tries hard"
This hotel is clean, modern in its finishes and furnishings, but it has an old hotel atmosphere. I don't mind that. The staff is very friendly and helpful. It has a decent restaurant/bar and coffee shop.Genuine Expedia guest review
"Decent hotel but wouldn't be my first choice"
My stay did not go as well as I would have hoped. The room wasn't very clean and there was even food found under one of the beds. Customer service was touch and go.When we called down for towels or pillows they were delivered promptly. Most of the other staff we encountered weren't very helpful or friendly. I was overcharged for poor quality food, and […] when it came time to leave the shuttle took our bags to the airport without us. If I make the trip back there I will likely stay at the Fairfield Inn. Read moreGenuine Expedia guest review
My stay was very comfortable the beds were soft and very relaxing. I was in town due to my moms death and the hotel was a plus. There was a Mayfest going on wihich made the atmosphere better, but it pushed the cost up. I actually requested a King bed and when I checked in they gave me two double beds. It took two extra dys to accomodate us because they […] were sold out which made it a bit uncomfortable for two days sleeping in a queen bed. The hotel manager finally accomadated us after two days as people checked out" which made our stay worthwhile. Read moreGenuine Hotels.com guest review
Dirty caulk, stuff under dresser, dirty door. Hotel says they are beginning renovations. Needs it!Genuine Hotels.com guest review
"Perfect addition to our awesome weekend"
Stayed here over the weekend for the hanson event. At first I was worried that we would be too far from all the action but we were right in the middle of everything. Mayfest was right next to the hotel and the blue dome arts festival was a few blocks away. Most of the food choices were just a couple of blocks from the hotel and the hotels restaurant […] was really good. I didn't realize that there was a charge for parking until we got there. That was the only negative about the hotel. Bed was super comfortable. Room was large and clean and the hotel was beautiful. Will be staying here again for next year. Read moreGenuine Expedia guest review
This was a first time stay at any Hyatt for me. I was extremely impressed with the service here. The encounters with staff were pleasant, and professional yet they made me feel right at home. The room was not only beautiful, but clean. It was clear that the people cleaning the rooms took pride in the work they do, they made sure that the room was clean […] and comfortable. I had all the amenities I would need and more than I expected. Their attention to details here is something that makes all the difference the IPod docking station, refrigerators, ironing boards and irons, hair dryers, coffee station. These details make your stay feel more like your at home and less like your in a hotel. But I was most impressed with less advertised amenities. The Hyatt offers personal care items to their guests like razors, shaving cream, tooth brushes, and toothpaste and any other little thing you might have forgotten to pack Available at the front desk. They also have guide books in the room giving you locals tips of great places to visit. I especially loved the sleeve over the remote indicating the channels that were offered. It made it really easy to find the things that I wanted to watch. The crown jewel for me was the oversized cloud of a bed. I went to sleep each night floating in a cocoon of fluffy linens and pillows. I think I might be a Hyatt customer more often. Read moreGenuine Hotels.com guest review
"Great hotel right in downtown."
Perfect place to stay for Hanson Day!! Will definitely come back!!Genuine Expedia guest review
"Great hotel right in downtown."
Perfect place to stay for Hanson Day!! Will definitely come back!!Genuine Expedia guest review
Rooms were comfortable. Location is perfect in downtown activities. Parking is a bit confusing. Nice restaurant and bar.Genuine Expedia guest review
We live in town but just wanted to get away for the night. We had a great time and the room rate with breakfast was totally worth it!Genuine Hotels.com guest review
"Needs Updating - But Great Location"
The hotel was pretty clean, but a little run down. The bed was very uncomfortable too. The location to downtown was well worth it, though, an easy walk to shops, bars, and restaurants.Genuine Hotels.com guest review
The new remodel has been well done, the staff was very friendly and the decor is perfectGenuine Expedia guest review
Hotel was excellent, clean, open and roomy. We ate in the restaurant in the hotel and it was great too.Genuine Hotels.com guest review
Good location. We went to the Brady district which was about 3 blocks from the hotel. Check in was quick and easy and the hotel was easy to navigate.We will stay there the next time we are in Tulsa.Genuine Hotels.com guest review
"would have been 5 star...but"
I had a very nice room, with a great view, very clean, was pleased with everything...except, they did not honor the "free parking" that was on my itinerary. to me honesty is important, they simply should not offer something, they are not willing to give. I got a great deal on the room, so, no big deal, it's just a matter of principle.Genuine Expedia guest review
"Very nice staff and very clean comfortable rooms"
Loved my stay will def stay here again. Staff was great, was able to check in early, the room was clean, and the bed was comfortable.Genuine Expedia guest review
Room was very comfortable. Close to everything in Tulsa. Great staff. Will stay againGenuine Hotels.com guest review
"Perfect for BOK Center events"
Everything was near perfect. Took them a while to find my vehicle in valet so knocked off a days worth of the valet rate.Genuine Hotels.com guest review
"Close to the Bok Center"
Quick and easy check in and out. Room was nice, lounge very expensive and you have to pay to park.Genuine Hotels.com guest review
I recently stayed here and went to a concert at the BOK center. It was the perfect location for that. It was nice to just walk over and back.Genuine Hotels.com guest review
"I'd stay again!!"
We stayed at the Hyatt for a concert at the BOK! I was really impressed! It is an older hotel but was very well kept up and updated! The staff was extremely pleasant and helpful! The room was up I date with comfortable beds! The room service food was really good! Even the weight room was well equipped! I also LOVED the location! It was perfect for a […] BOK concert because it was right between the BOK and the Blue Dome district with lots of restaurants!!! I would definitely stay again and recommend this hotel to a friend!! Read moreGenuine Expedia guest review
The hotel was very clean and nice. It is conviently located to restaurant s and the BOK center.Genuine Expedia guest review
"Close to the BOK"
We had a great stay it was walking distance to where we were going.Genuine Expedia guest review
Staff was great. Hotel breakfast was grand.Genuine Hotels.com guest review
Very clean and comfortable even with a soccer tournament in town. No noise. Good restaurant downstairs. Coffee shop didn't open til 7:30 on Saturday which seems late for a coffee shop.Genuine Hotels.com guest review
I was on the 14th floor and the east view of Tulsa and the sunrise was lovely. The Valet staff was so nice and accommodating. It's definitely worth paying a little extra to have someone else worry about my car/parking, etc.Genuine Expedia guest review
"Wet bathroom floor"
The floor was wet in the bathroom. I thought at that rate microwaves should be in each room. The hotel was grand lobby...etc.Genuine Expedia guest review
"DO NOT STAY HERE!!!! PLEASE BEWARE! !!!!"
I HATED IT! THE VALET STOLE EVERYTHING OF VALUE OUT OF THE CAR AND THEN THEY TOLD US WE WOULD HAVE TO GET REFUND FROM HOTELS.COM! WE ONLY PARKED VALET BECAUSE THERE WAS NO WHERE ELSE!!!! THEY WOULD TAKE NO RESPONSIBILITY FOR WHAT HAPPENED AND THE GM WAS A JERK. WHEN I ASKED HIS NAME, HE ASKED FOR MINE AND THEN STARED ME DOWN!!! IM APPALLED!!!! HE SAID […] "YOU ARE ACCUSING MY EMPLOYEE OF STEALING!!!", LIKE WE HAD DONE SOMETHING WRONG!!!! THIS WAS MY 5 YEAR ANNIVERSARY CELEBRATION AND THEY RUINED IT!!! I WILL NEVER STAY HERE AGAIN! !!! GO TO SOUTHERN HILLS MARRIOTT, THEY KNOW HOW TO TREAT A GUEST! Read moreGenuine Hotels.com guest review
everything was enjoyable, the child wasn't happy about the pool not being open. but room was comfortable and staff were friendly.Genuine Hotels.com guest review
"Disappointed due to one issue."
Stayed at the Hyatt so we could walk down to a 5k we were running and an 80s themed party later. The hotel was nice enough. My only issue, and I don't know if it is the hotel's fault or expedias, but we booked a king room and were given a double when we arrived. Needless to say it was a little snug for me and the wife on one of those little beds. I […] went back to the front desk and the guy was polite but told me we "requested" a king, but that they were 95% booked and didn't have one available. So my question is, what is the point of selecting the type room you want on expedia if the hotel can just give you whatever they want. I think hotels tend to treat online bookings differently since they are cheaper and I can understand that to some degree I guess. It was just a big disappointment for us. I think if you are wanting to be assured of the room and amenities you want, it's just best to book the hotel directly. Read moreGenuine Expedia guest review
It took 2 hours to get checked into the hotel once we got there, because if their computer system crashing. So there was nothing to do except sitting in a over priced bar/restaurant. Key card did not work at times, I was not able to hook up to their WIFI for two days, until I spoke with technical support. I was unable to do by college work while I was […] their. The only thing offered for our convenience was a parking garage card, when we had no car to park. We will not stay at this hotel again. No phone books in room. Read moreGenuine Expedia guest review
BED TO SOFT, BACK PROBLEMS, OVER ALL VERY NICE.Genuine Hotels.com guest review
Toilet kept flushing throughout the night. There was no remote control. The refrigerator motor turned off and on all night and was very loud.Genuine Hotels.com guest review
Our 1 night stay was perfect except a few minor things. Called early for our car but still stood outside waiting for 30 min. Sink didn't drain but we weren't n the room enough to worry about that. After the huge concert, would like to have had a glass of wine & snack but only 2 people working bar & no snacks available . This was such a large event management […] should have been better prepared. This ended our much anticipated outing early. We ate in the restaurant at the hotel early and it was very good as also the service was excellent. Our room was very comfortable , clean and the beds were great. The pros certainly far out weighed the cons & we will stay again. Read moreGenuine Hotels.com guest review
Excellent location and super serviceGenuine Hotels.com guest review
I wanted a king/queen size bed. Was given a 2 bed room. Full size. Head board was worn n tattered. Paint on bathroom floor. I called to see about getting a single bed room, twice. Was given the run around. Went to the front desk n desk clerk told me that Hotels.com booked me in a double occupancy. Also my date on hyatts calendar was for April 19-20th. […] If I did not have my email showing my checkin date, I would not had gotten a room. I will reconsider using Hotels.com n Hyatt Regency again Read moreGenuine Hotels.com guest review
We booked a king bed, but much to our dismay, when we reached our room, we had a room with double beds. Upon asking the front desk, they told us there were no more Kings available. I booked my room 3 weeks in advance, so how did that happen? Other than that the room and hotel was nice and it was close to everything, BOK, restaurants and trendy bars. […] Also we understood there was a charge of 8.00 for parking, but for some reason they put a 22.00 charge on my card. Will check into that. Read moreGenuine Hotels.com guest review
What we bought on Hotels.com was not what Hilton honored. We had to "prove" what we purchased . . . we ended up getting our King bed, but did not get the free breakfast . . . Scott and Brad were good at trying to resolve the issues, but Stacey was the worst, rudest concierge we've ever encountered.Genuine Hotels.com guest review
Marco at the front desk was very helpful during check in. Great location for the BOK.Genuine Expedia guest review
Checked me into a room where the bed was in the middle of the room and tables were turned upside down.Genuine Expedia guest review
"Only one thing missing"
The staff were very helpful and friendly. The beds were super comfortable. My only complaint was that this is the only hotel I have visited in the last five years that asked me to pay extra for wifi. The very nice lady at the desk said that had I booked it directly through Hyatt, it would have been included. I think this is poor marketing.Genuine Hotels.com guest review
Overall the hotel wasn't awful, but my experience was pretty unpleasant. The staff seemed to be pleasantly unaware, although nice enough. We asked the concierge desk for directions and ended up on a total wild goose chase. The bathroom in the room was a little funky, hair in the shower, hair on the towels, etc... Also, bring your own toiletries, the […] soap provided is terrible! My bed was lumpy and I slept terribly! I had to have my computer chair replaced because mine was broken. To their benefit, I had a new one at my door within a matter of minutes. In short, it's not a flea bag motel, but I wouldn't recommend this property to a friend. Read moreGenuine Hotels.com guest review
"Old building with typical problems."
Cable tv didn't work for all rooms. Both times I've stayed here within last two weeks indoor pool has been closed. End tables had several days layers of dust on them. There is a good coffee shop on the LL floor.Genuine Expedia guest review
"Looked great online. Disappointing in person."
The Hyatt was actually my second choice, but I selected this hotel because of location. The indoor/ outdoor pool, free parking and the fact it was pet friendly were icing on the cake. Unfortunately, upon arrival I soon discovered this cake had no icing. The pool was closed for renovation, the parking is $8.00/ day, and they charge $100 for a pet (not […] very friendly)! And on top of the misrepresentation, the service was deplorable and the hotel needed a facelift, which judging by the Sunday morning construction noise and closed pool, it sounds like they're in the middle of. Read moreGenuine Hotels.com guest review
"Best Room Service EVER!"
The restaurant attached to the hotel was superb. totally surprising! Check in was confusing as we had to change rooms. Shocked to see Popcorn ceilings. Otherwise quite comfortable.Genuine Hotels.com guest review
I loved this hotel. The shuttle took us wherever we wanted and the staff was amazing and helpful. Definitely would go back. Plus, great prices!Genuine Hotels.com guest review
"Nice hotel, bring your own pillow."
Very nice hotel, staff was very accommodating. Also .3 miles from the BOK center, I could walk to and from. Only bad thing is that you need to bring your own pillow because the ones in the room are so flat and were just horrible. Other than that, very nice.Genuine Expedia guest review
"Great Night in Downtown Tulsa"
Enjoyed the spa located in the Hotel Facilities. Self parking easy and close to hotel. liked the Balcony over looking downtown.Genuine Expedia guest review
"Close to BOK"
Older hotel but nicely remodeled and clean. Walking distance to BOK Center and restaurants. Friendly and helpful staff. Well worth the money and would definitely stay again.Genuine Hotels.com guest review
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