"Better than expected"
Everything about The Regina exceeded my expectations. I would label it a superb boutique hotel in downtown Madrid. The hotel restaurant is one of the best I've experienced anywhere for the fixed price dinner menu---fantastic value. Location of hotel in downtown Madrid was perfect and a taxi stand in front makes it possible to go anywhere easily.Genuine Hotels.com guest review
Hotel Regina is in a great location within walking distance to an abundance of shopping and restaurants. If you are fit, the hotel is also convenient to the metro and a 30-minute walk to most museums. Some of the hotel seems more modern than other parts. My room was in the worst location and very small with no natural light. It was next to an office […] where employees came and went constantly and was behind the elevator so very noisy. Hotel staff was very professional and helpful. Read moreGenuine Hotels.com guest review
"Perfect stay in Madrid"
My daughter and I had a perfect stay at the Regina. Our room was immaculate and the beds were very comfortable. The staff was kind and helpful. Everyone had a smile! There is a full restaurant and a cafe inside the hotel, both offering anything you could wish for. The location is ideal! Very safe and within walking distance to the Puerta del Sol, Metro, […] museums, shopping and dining. We walked everywhere. The Regina looks and acts like a 5 star hotel. Don't let the reasonable prices fool you. The Regina can't be beat. Read moreGenuine Expedia guest review
This was our first time to Madrid. The hotel is extremely convenient to both the bus to Sol and a few different Metro stops (Sevilla right out front and just down the street Plaza del Sol). The staff was very friendly and helpful - most spoke English). The breakfast buffet was excellent - and was nicely discounted for hotel guests. We would definitely […] stay there again. Read moreGenuine Hotels.com guest review
"Close to most sites"
The hotel has a modern feel with well appointed but a bit small rooms. It is close to several museums and historical buildings. Using the subway a block away you can go to whatever part of the city you choose. Lots of shopping within walking distance. The TV was nice but it would have been better with English subtitles.Genuine Hotels.com guest review
"HOW LUCKY CAN I BE..."
THIS WAS THE SECOND STOP IN SPAIN ..AND AGAIN I REALLY HIT THE JACKPOT! SUPER HOTEL ...THE LOCATION IS FANTASTIC ..JUST IN THE CENTER OF MADRID! METRO STOP IN FRONT OF THE HOTEL...LESS THEN 5 MINUTES WALK FROM PLAZA DEL SOL...RESTAURANTS, COFFEE SHOPS ,SOUVENIR SHOPS,DEPARTMENT STORE... EVERYTHING AROUND THE CORNER FROM THIS HOTEL.. WE STAYED IN THE […] NEW PART OF THE HOTEL VERY MODERN ROOM,VERY LARGE. THIS HOTEL I WILL SUGGEST TO MY FRIENDS ..AND WILL BOOK AGAIN ON MY NEXT VISIT! FRONT DESK STAFF VERY NICE AND GOOD ENGLISH KNOWLEDGE.. Read moreGenuine Expedia guest review
great free wifi. luxurious bathroom. but the one window in the room was on an airshaft. also kind of noisy.Genuine Expedia guest review
"The Hotel Regina EXCELENT!"
The Hotel Regina in Madrid is in a perfect location, in front of the Metro Station Sevilla and five minute walk from the Plaza del Sol. The rooms are complete remodeled and the staff is kind and very knowledge!Genuine Expedia guest review
Met expectations. Very helpful staff. Rooms comforatable if a little utilitarian.Desk staff and concierge very helpful. Good and reasonable breakfast buffet.Genuine Hotels.com guest review
Great location. Fantastic bilingual staff. Two popular clean restaurants. Super comfy beds, better than home.Genuine Expedia guest review
Services, facilities, room, everything excellent, congratulations!!! The only inconvenience is the noise. We had a room in first floor and we could not sleep all night.Genuine Expedia guest review
"noisey at night"
i am not a very lite sleeper but i did wake up to slamming doors and very heavy walking down the halls.Genuine Hotels.com guest review
Our stay was very enjoyable. Regina is close to Puerto del Sol, plaza Mayor and has a Metro station right out front. Staff was friendly and helpful, there is even the convenience of currency exchange.Genuine Hotels.com guest review
"Good place to explore from."
Hotel Regina was a great place to explore Madrid from. My wife and I are walking vacationers and love to check out the city on foot. Everything was pretty close to this hotel. The staff was top notch and tried very hard to please. We didn't try the breakfast buffet but the little café was good for a morning pastry and coffee. I would recommend this […] hotel to a friend. Read moreGenuine Hotels.com guest review
"Good hotel with a very central location"
This is the second time I have stayed at the Regina. The rooms have been upgraded this year. My room was spotless with very comfortable mattress and pillows. Beautifully tiled modern bathroom with shampoo etc rather than the ubiquitous dispensers.Genuine Expedia guest review
The hotel is conveniently located just steps from the Sevilla Metro station. We were able to walk to all the major sights as well as the bus station to catch the airport express shuttle. The hotel sits on Calle Alcala, which is one of the major streets in the old town area but more sedate than the super busy and noisy Gran Via. We had a quiet room on […] the 6th floor facing the back, so we heard no street noise whatsoever. The breakfast buffet was a good value and offered a reasonable selection. Hotel staff was friendly, although it sometimes took some effort to get the attention of a wait staff during breakfast to obtain items like hot water for your tea. Wi-fi in the room was spotty. We did not try using it in the lobby. Room was very clean and had all the basic amenities. Bed was a bit too firm and stiff for me, but my friend was OK with it. Read moreGenuine Expedia guest review
Response by Regina Dear clients, We thank you very much for the description of your experience in our hotel. Your feedback about location, cleanliness and treatment is the best incentive, not only for the management, but also for the hotel staff: our most important purpose is making of your stay an unforgettable experience. Thank you again for your time. Let´s hope to welcome you again,kind regards Carlos López Director
"Comfortable stay at a great price"
I thought that the service level was impersonal (even by business hotel standard) and rather poor. No smile no enthusiasm from the front desk staff. No help with the luggage. The small photocopied city map that they handed me was ridiculous. Is it too much to ask for complimentary bottled water in the room and internet access at the business center […] or lobby? Nonetheless, the room and bathroom were new, contemporary, spacious, clean and really comfortable. Excellent location - just 20 m from the metro station. I don't know what is its rack rates but I got the special/early bird promotion rate from hotels.com so it was a great deal. Read moreGenuine Hotels.com guest review
The perfect place to stay in Barcelona. Reasonably priced. Spacious, clean and comfortable. Balcony views and convenient walking distance to all the sites. I highly recommend the Regina Hotel.Genuine Expedia guest review
"Good location and reasonable accommodations"
This was the last night of our trip in Spain and we ended up with a very reduced fare through one of the booking agencies. The location was fine and the room was decent. Had dinner and breakfast at the hotel which was better than expected.Genuine Hotels.com guest review
Response by Regina Dear client, First of all thank you for your feedback; your opinion is very important . It,s nice to know that you were so pleased with the dinner, breakfast and location of our hotel. Hopefully you,ll chose again our property in your next visit. Thank you for your time, warm regards. Carlos López Director
Ideally located for all key sites & metro station. The hotel staff is very friendly and helpful. Breakfast is excellent value for money for Euro 9,99 per person.Genuine Hotels.com guest review
Response by Regina Dear client, Thank you very much for your comments about the location, breakfast and mainly about the attentions and kindness of our staff during your stay. It,s very important for us to know our client´s opinion, and of course we thank very much your feedback. Hopefully you´ll visit us again. Cordially yours, Carlos López Director
"GREAT LOCATION WHEN IN MADRID."
I liked the hotel very much. The staff was very accommodating, especially Ricardo. Of course the Breakfast is definitely a feast, which would appeal to anyone from any part of the world. The only con is that there was no free computer service to check e mails etc. I have been all over the globe and this is he first time I have encountered that. Again […] LOCATION, LOCATION, LOCATION, THE BEST. The room was modern up-dated and very clean. The maid service was excellent. Adios for now. Want to return and stay there. Read moreGenuine Expedia guest review
Response by Regina Dear client, Thank you very much for your comments about the location, cleanliness, breakfast and mainly about the attentions and kindness of our staff during your stay. It,s very important for us to know our client´s opinion, and We inform you that the wi-fi connection in the hotel is free, sorry for the inconveniences. Hopefully you´ll visit us again. Cordially yours, Carlos López Director
We were able to walk to all the sites we wanted to see in central Madrid and come back to the hotel for a rest when needed. The hotel staff was very pleasant and accommodating and our room good, with a large bathroom.Genuine Expedia guest review
Response by Regina Dear client, First of all thank you for your feedback; your opinion is very important . It,s nice to know that you were so pleased with the staff and location of our hotel. Hopefully you,ll chose again our property in your next visit. Thank you for your time, warm regards Carlos López Director
"Friendly hotel close to center of town"
The hotel had a terrific location, had excellent staff who went out of their way to be helpful, and the showers in the rooms were fabuous. It was a nice touch that they provided us with a "welcome" orange juice when we checked in. The metro station is right outside the door, making it extremely convenient to the airport and all other points in Madrid. […] All in all, a terrific experience. Read moreGenuine Expedia guest review
"Great hotel but I wouldn't stay there again."
This hotel really comes across as a classy establishment, but they mess up on a lot of the details. First, the good: The room was clean, modern, and spacious - though I did get a "superior" double room. They have a concierge who can help you book things, though he was quite overworked. Poor guy. There was one nice female staff member who was pleasant […] to deal with. One. The bad: My room had windows to the street. The hotel had elaborate soundproof windows - that don't seal properly. Make sure you get a room without windows! The TV would switch on by itself, or change channels randomly. Even after I mentioned it and they said they would fix it, it persisted. I had hotel amenities removed or not replaced, which I then had to ask for. My spare room key was taken, one of the towels was removed but not replaced, and I had to ask for extra toilet paper because only a 1/4 roll was left in the room. I expected more from such a nice hotel. On the last day, I asked the desk to arrange a taxi. They said the concierge would help me. I waited for ten minutes while he was busy with a single tourist couple - the whole time, the desk was consistently empty. I eventually walked up to them a second time and had to push to get them to assist me. A real victory for process over people. I really felt like I was tolerated by this hotel - rather than a guest. Read moreGenuine Expedia guest review
"Great Service and room"
Hotel was in a great central location, staff was extremely polite and accomodating. Bartender brought a glass of orange juice to the front desk for me upon arriving, which hit the spot. Many places to eat nearby and the sunrise coming through the Puerto del Sol was worth waking up early for.Genuine Hotels.com guest review
"Nice central hotel"
We had a very satisfactory stay. The room was not super fancy but it was nice enough.Genuine Expedia guest review
"great location but a very small room"
the hotel has a great location. recently renovated. the only problema i saw was a very small room.Genuine Expedia guest review
"Great place to stay for sightseeing!"
Very clean, perfect location, very good breakfast, reasonable price and nice service!Genuine Hotels.com guest review
"Strategic location in Madrid"
Great hotel centrally located in the heart of madrid; few steps from Sevilla metro station. You can visit most of the sights walking from this hotel. Staff were friendly and hotel is very clean.Genuine Expedia guest review
"Great hotel, great location."
This is a great hotel in a prime location. Lots of restaurants and shops within walking distance. Not to mention the price was great! About €75 for same day booking on a Sunday! And the subway is right outside the hotel. Would definitely stay here again.Genuine Expedia guest review
"Nice hotel in the city center. Close to subway."
The hotel is a bargain for the price. Rooms are remodeled, clean bathrooms. Buffet breakfast good for the price.Genuine Expedia guest review
"Lovely hotel in the heart of Madrid"
The Regina was great. The hotel itself is beautiful and so centrally located in Madrid that it was easy to walk outside and find anything you were looking for. The staff was friendly and helpful and also rather professional. The spoke in me in Spanish but they offered to speak in English which would be good for anyone that doesn't speak the language. […] I had a single room which seemed a little smaller than rooms in the United States in general but it was big enough for me and my luggage. The hotel was very clean and had everything that I needed. Read moreGenuine Expedia guest review
"Great Hotel! Excellent location!"
The hotel has an excellent location. The rooms are comfortable and very clean. The staff is friendly and helpful.Genuine Expedia guest review
"Nice and clean in a great location"
The Regina is a nice, clean, modern hotel in a great location. Our room was very modern (i.e., glass and stainless), although our friends stayed in an equally nice, but not as modern, room. The breakfast is huge (unlike most European breakfasts). FWIW, there were a lot of Americans staying at the Regina.Genuine Expedia guest review
"Almost an American Hotel in Madrid"
I was surprised when I walked into the hotel at what a nice, fancy hotel. Sadly, and I'm not sure if it's because I got a great deal on the room, my room was TINY. That said, I can deal with a small room. However, hearing the water pipes outside my room, the noise of the garbage bins and other noise was really frustrating. I'm glad I had brought ear […] plugs with me. If you are a light sleeper, you might not want to stay here. I didn't attempt to change rooms because I was only there one night, but that might have helped my situation. Read moreGenuine Hotels.com guest review
When I first checked in I thought I was going to give this place a horrible rating. The entry and front desk area is every touristic nightmare. Harsh white lights, tight space with an afterthought front lounge, major restaurant right next to front desk. Expected my room to be the same - tiny to squeeze every dollar out of ever square inch. Man was I […] surprised when I got to my room. It was huge, had almost a W Hotels aesthetic, and as it was on the 5th floor (towards the top) I had a patio that was almost as big as the room. And comfortable bed. And it was very centrally located to downtown. So location was great, room was great, and in hindsight they put a lot of amenities in the check in area. Two couch sections, front desk, and two restaurants (one fancy and one a cafe). So all in all it was a good experience. Read moreGenuine Hotels.com guest review
The Regina is a wonderful choice...perfect location...wonderful staff..Laura is so helpful....close to everything you would want to be around...metro has two stops Sevilla and Vodafone sol...the reviews are the reason I chose it and I can assure you you won't be disappointedGenuine Hotels.com guest review
Hotel Regina is very well located, in the heart of Madrid, 2 minutes away from Puerta Del Sol. The rooms are modest, but comfortable, the showers are clean and there is good hot water. This is just what I needed after 9 days in Morocco. There is lesser character, but the "standard"-ness along with the inviting plush reception is just what was needed […] to soothe our tired selves after a character filled 9 days. The café Amarya attached to the hotel is very good. Loved their selection of simple pastries, croissants and coffee. I went there every morning for my coffee and a quick snack. All facilities like ATM etc are nearby. Read moreGenuine Expedia guest review
"Great location, good rooms"
Pretty good rooms in a great location in Madrid.Genuine Hotels.com guest review
"In the center of City"
Hotel location is excellent, right in middle of activities. The staffs are very helpful and resourceful. We had a very nice stay and would recommend this Hotel and we will come back someday.Genuine Expedia guest review
"Not good for rest"
We first took a room which was next to the elevator. The room was nice and pretty big but the restroom was dirty and the night resulted very noisy near the elevator. We asked to change the room and the changed it to the other side of the hotel. The room was nice but pretty small and totally dark. Although there was a window, the light could not come […] to our room and need to light the room even in a very sunny day. But the worst was a contingent of american people which were located in our floor and all around our room. They had parties every night and constantly come in and out every room making noises. With even listened when they throw away after drinking night. Read moreGenuine Expedia guest review
Excellent location, cleanGenuine Hotels.com guest review
"Central location in Madrid!"
It was a great location to stay at! No more than 20 mins walk to all of the major attractions. Very close to the Sevilla metro station (less than a min walk) and 5-8 walk to Plaza Mayor and the San Miguel Market. Although, the hotel was at a central location, we were put in room 309 in the older side of the building where the construction would wake […] us up in the morning. Like constant sawing, hammering, talking. It was only two doors down from us. So we asked to move rooms which they were happy to do. The front desk even sent the bell boy to move our luggages to room 417 which was in the newer building. So great experience overall! No complaints. :) Read moreGenuine Hotels.com guest review
Hotel was great, staff were a little on the rude side and my room was right next to the lift and was SO loud!Genuine Hotels.com guest review
"Beautiful hotel an location"
Highly recomended. Great location and the breakfast buffet was awesomeGenuine Hotels.com guest review
Great location staff, food. Clean and larger than typical for Europe rooms!Genuine Expedia guest review
"Great price clean sheets"
clean room Everyone was helpful Central location Great price Helpful staffGenuine Expedia guest review
"Great Hotel & Wonderful Staff"
Stayed @ Regina Hotel for 4 days with a 1yr old & a 3 1/2 year old. Staff was helpful from moment we arrived to hotel at 8am (check-in not till noon) willing to store our luggage and went out of there way to accomodate us. Staff spoke English and were all very friendly. Hotel located in center of all the great tourist sites and right by a Metro stop […] & Starbucks :). Room was spacious and clean. Read moreGenuine Expedia guest review
I stayed here twice (during the course of a week) when I was in Spain. Conveniently located in central Madrid, in walking distance from the art museums and many good restaurants and bars. The Wi-Fi wasn't working in my (and some other people's rooms, so we had to use it in the lobby) the first time around, and the second time they gave me a smoked-in […] (stale smoke smell) room even though I booked non-smoking. But the people there were really friendly and helpful. One guy behind the desk helped me figure out the train schedule and printed it out for me. They were also good about booking me a shuttle, for a good rate, to the airport. And when my alarms didn't go off, they sent someone up to my room to wake me up and arranged for the shuttle to come back and get me -- I would have missed my flight had they not. Read moreGenuine Hotels.com guest review
"Very nice hotel. Excellent location"
Excellent. we were 4 people and we found a good place for my familyGenuine Expedia guest review
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