All hotels in Madrid, Spain
1 room, 2 adults
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Alcala 19, Madrid, Madrid, 28014, Spain, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 2,299 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.3
  • Comfort
    4.1
  • Condition
    4.2
  • Neighborhood
    4.7
4.0 / 5Excellent
"In Madrid's heart"
Extremely well located hotel walking distance from Sol and from the main tourist spots.
Genuine Expedia guest review
Other trip Feb 17, 2015
A Traveler
US
4.0 / 5Excellent
Big thank you and very happy with great location and love to go again. AA+++
Genuine Venere guest review
Other trip Feb 16, 2015
A Traveler
US
4.0 / 5Excellent
"Was good, not great."
Few rooms were very small. No fresh air or light. Other wise a great stay. Check your room before checking in.
Genuine Hotels.com guest review
4 night trip with friends Sep 28, 2014
ANIL
US
5.0 / 5Outstanding
"Highly recommended!"
Excellent location in the center of Madrid & friendly staff! Close to all the shopping, restaurants & bars!
Genuine Expedia guest review
Other trip Feb 10, 2015
A Traveler
US
4.0 / 5Excellent
"Four Productive days"
The hotel is about location, its a short walking distance to most monuments, museums and business. The room was good, the food very good and not noisy. I would be back...my only recommendation is to have a much friendlier front desk group.
Genuine Hotels.com guest review
2 night business trip Jan 22, 2015
Franklin
US
5.0 / 5Outstanding
"Very nice hotel"
The hotel it's very nice and close to everything, right on the heart of Madrid, the roon was just a little noise, i guess for being in the center and it's a lot construction going on but that's not bad, and for been a Vip +member from expedia.com got a very nice welcome with wine, fruits and water :)I definitely recommend this hotel to anyone
Genuine Expedia guest review
Other trip Jan 26, 2015
Fla
US
5.0 / 5Outstanding
"Very good hotel"
Very good hotel in the middle of everything!
Genuine Hotels.com guest review
4 night business trip Jan 16, 2015
Christina
US
4.0 / 5Excellent
"Nice Hotel under renovations It will be amazing!"
Great rooms, good location and nice staff. It is under construction at this time inside and one of the buildings outside, if you are noice sensitive ... It could be a problem ! Very clean and wonderfully decorated ! If I could change anything ... It will be REAL BLOW DRIERS !!!
Genuine Expedia guest review
Other trip Jan 18, 2015
Martha
US
5.0 / 5Outstanding
"Nice hotel in excellent location in Madrid."
Excellent location, 3 blocks away from Puerta del Sol, and 4 blocks from Puerta de Alcalá and Retiro park. Good rooms, clean bathroom and good towels, nice breakfast buffet, and nice staff.
Genuine Expedia guest review
Other trip Jan 13, 2015
Marcel
US
5.0 / 5Outstanding
"Excellent location very close to Plaza del Sol"
The location es excellent, just a few hundred meters from Plaza del Sol.
Genuine Expedia guest review
Other trip Jan 12, 2015
Ron
US
5.0 / 5Outstanding
Everything was perfect.. excellent location and very nice breakfast..
Genuine Expedia guest review
Other trip Jan 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Perfect location, good hotel"
Great location to the center. Reach for the refurbished rooms.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
Charikleia
US
4.0 / 5Excellent
"Very Good Location!"
The hotel is VERY WELL located. Close to everything, close to the metro and close to the buses. You can access any part of Madrid within minutes. The rooms are modern which means small, but very comfortable and clean. The hotel staff is great. I would recommend it to a friend.
Genuine Expedia guest review
Other trip Jan 5, 2015
luis
US
5.0 / 5Outstanding
"Very good choice for the refurbished rooms."
Helpful people, good prices, decent hotel and great location.
Genuine Hotels.com guest review
1 night family trip Dec 31, 2014
Hara
US
3.0 / 5Good
"overall nice"
great location. noisy rooms. we came by cheap deal. location is perfecg, but on madrid city center this applies for all of them
Genuine Expedia guest review
Other trip Jan 4, 2015
A Traveler
US
4.0 / 5Excellent
"Good hotel on an excellent location"
This is s nice hotel in a very convenient location. The staff is excellent. They help us with the tours and were very honest recommending the best ones for our interests.
Genuine Expedia guest review
Other trip Jan 4, 2015
Luigi
US
5.0 / 5Outstanding
"Excellent location, comfortable"
We (2+2) stayed for 4 nights in a qaudruple room...I expected it to be cramped, but it was reasonably roomy. Hotel is located on Calle Alcala (one of the major streets), minutes from Puerto Del Sol, the central square in Madrid. We were minutes from all major tourist attractions, like the Prado museum and the Royal Palace. The Sevilla metro station is right outside the door. Lots of eating places nearby, including a Starbucks and a TGIF adjacent to the hotel! We had taken the breakfast deal, and the buffet breakfast was good. The staff was friendly. Overall the stay was good and I would recommend it.
Genuine Expedia guest review
Other trip Jan 4, 2015
NG
US
5.0 / 5Outstanding
"Great Hotel"
Great location, great staff, clean room, comfortable bed
Genuine Hotels.com guest review
3 night romance trip Dec 21, 2014
Evelyn
US
4.0 / 5Excellent
"Central location"
Location was excellent, right next to subway and within walking distance of Plaza del Sol and other key attractions. Concierge (Richard) was exceptionally helpful. He gave us lots of helpful tips and helped with some baggage issues. Our room was renovated and was very nice but our kids' room was fairly basic but comfortable.
Genuine Expedia guest review
Other trip Dec 29, 2014
Ann
US
5.0 / 5Outstanding
"Perfect location!!!!!"
Perfect location, small room, only one bad thing the bathroom had no door.
Genuine Hotels.com guest review
2 night trip Dec 23, 2014
juan
US
5.0 / 5Outstanding
"Great hotel, great location"
Clean new nice, excellent rooms showers and beds. Excellent everything!! Located right at the Seville Metro stop and one short block to Sol metro and a zillion restaurants. Great hotel and great location!!!
Genuine Expedia guest review
Other trip Dec 25, 2014
Lisa
US
4.0 / 5Excellent
Nice hotel, recently renovated and great location near the very centre of Madrid!
Genuine Expedia guest review
Other trip Dec 24, 2014
A Traveler
US
1.0 / 5Poor
"Terrible"
The wifi dont work at room. The service are bad. No adactader for us charger. The room very hot. No air conditioner at this time. The hotel are diferent to the pic.
Genuine Expedia guest review
Other trip Dec 23, 2014
odeley
US
4.0 / 5Excellent
"Excellent location"
Just one night and half a day, but the good location helped do and visit what I wanted. Very well treated.
Genuine Expedia guest review
Other trip Dec 22, 2014
Javier
US
4.0 / 5Excellent
Fantastic concierge! He went out of his way to advise and help.
Genuine Expedia guest review
Other trip Dec 21, 2014
Cass
US
5.0 / 5Outstanding
"Excellent location, clean modern hotel w everythin"
Located right at Sevilla metro stop and one block from Sol metro stop. In heart of restaruant district. Clean modern rooms, awesome shower, comfy bed, windows open and room has AC and heat. Room has safe. Everything you need and want and well done. Staff speaks English and no one else in this country does! Great hotel!!!!
Genuine Expedia guest review
Other trip Dec 21, 2014
Lisa
US
4.0 / 5Excellent
"Nice, efficient hotel well-located in city center"
A very attentive staff in a very well-managed hotel of 190 rooms. Wide breakfast choices in the downstairs cafeteria. Elevators in excellent working form. Lots of movement when we visited, but this did not prevent extremely solicitous and effective assistance at all times. The "mordomo" Jose was particularly helpful during our stay. A fine 3-4 star hotel.
Genuine Expedia guest review
Other trip Dec 21, 2014
James
US
2.0 / 5Fair
"Great location. Hotel needs work"
Great Location. Rooms and hotel need attention. Our room was worn and dated in all ways.
Genuine Hotels.com guest review
3 night family trip Oct 3, 2014
Stephen
US
3.0 / 5Good
"Location!! location!! location!!"
The hotel was in the perfect location.. Walking distance to most sights.. The room was spotless clean for each day u stayed there.. The only flaw is that the internet doesn't work in the room. It works only in the lobby.. Staff was very helpful too..
Genuine Expedia guest review
Other trip Dec 19, 2014
AK
US
4.0 / 5Excellent
"Nice hotel in a great location"
The hotel is comfortable. The breakfast has a lot of choices and is not expensive. It is clean. The staff are friendly and very helpful.
Genuine Expedia guest review
Other trip Dec 14, 2014
Jerry
US
5.0 / 5Outstanding
"Nice Hotel, great location."
Good service, the people at the hotel were very helpful giving us tips about the city.
Genuine Expedia guest review
Other trip Dec 12, 2014
Paul
US
3.0 / 5Good
"Below average 3 star hotel"
I had high expectation about this hotel considering other reviews. Well I am a bit disappointed. The hotel is in a very good location. But thats it. The rest is 3 to 1 stars. Most hotel staff are rude and unprofessional, the only professional and polite employee is the concierge. The rooms are very very 3 star and the common areas are very dated. Some rooms are renovated and some others are not. But in both cases the bed mattresses are too rigid. They dont put AC during the winter so if you are in a room without a window or real ventilation prepare to sweat during the night. Overall this is a very cheap hotel y a very good location. You are paying for a hard mattress in a very good spot. Dont expect anything else! I would come back if I was on a tight budget.
Genuine Hotels.com guest review
4 night family trip Nov 28, 2014
Elias
US
5.0 / 5Outstanding
"another gem"
Fantastic
Genuine Hotels.com guest review
1 night trip with friends Dec 5, 2014
A Traveler
US
5.0 / 5Outstanding
"Location, Location, Location"
Great location near Puerto del Sol and Gran Via and a metro stop and taxi stand just outside the front door...and within walking distance to museums, parks and points of interest. The hotel was very contemporary and clean. Our only complaints were Saturday night street noise until 6am and a musty smell in the room coming from a locked door to our room. Neither of these complaints would stop us from using this hotel again. It really was a pleasant and convenient hotel.
Genuine Hotels.com guest review
4 night romance trip Nov 29, 2014
Anne
US
3.0 / 5Good
"No room in the room"
I got the smallest room in Madrid. Very uncomfortable and noisy.
Genuine Hotels.com guest review
2 night business trip Nov 30, 2014
Pablo
US
4.0 / 5Excellent
"Good stay, Hot room"
Excellent stay. Very close to center of town, just off Sevilla station. Delicious breakfast good variety. Problem with room a bit small extremely stuffy n hot no ventilation no AC, burning up in my room.Good map intro to city.
Genuine Hotels.com guest review
2 night trip Nov 29, 2014
Andrew
US
3.0 / 5Good
"Price and Location are right"
Front desk staff, concierge and housekeeper were very friendly and helpful. One of the evening shifts was a bit sour but nonetheless helpful. We arrived way before checkin time and they did all they could to have a room ready as soon as possible. We really appreciated it. Location is quite good if you are interested in the main shopping plazas and the best location for tours. Within easy walking distance of many main attractions. Rooms are pretty standard European-small although the bathroom was a good size. Shower was wonderful. WIFI worked consistently and well. The biggest negative is the lack of insulation. Walls a paper thin so you hear all noises. Floors are inexpensive laminate which does not muffle sound. While it is more sanitary than carpet it is noisy. The doors are not well sealed and thin so noise comes through there as well. There is no way to close the door without a loud clicking which echoes through the hall. Since most people slam doors anyway this just makes it all the louder. IF you can get past the noise issue....bring ear plugs. The prie is right, the staff is helpful and the location very good.
Genuine Hotels.com guest review
5 night romance trip Nov 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Great overall!"
There were parts of the room that looked like they were falling apart but everything in general was amazing
Genuine Hotels.com guest review
5 night romance trip Nov 24, 2014
Amit
US
4.0 / 5Excellent
"Amazing Location, Friendly Staff"
My wife and I had a really good time in the hotel. The location is close to the I most of the attraction areas and shops.. Walking descents. I totally recommend the hotel for your next trip.
Genuine Expedia guest review
Other trip Nov 29, 2014
Hazim
US
5.0 / 5Outstanding
"Great hotel overall"
It was great! The location is superb, and the rooms new and spacious.
Genuine Expedia guest review
Other trip Nov 26, 2014
Gina
US
4.0 / 5Excellent
The location is great. My experience was amazing in Madrid. J.F from Mia, Fla
Genuine Expedia guest review
Other trip Nov 24, 2014
A Traveler
US
4.0 / 5Excellent
"Great location, lovely staff"
We spent three nights at the Regina. We'd never been to Madrid before and found this an extremely convenient location. It was easy to figure out how to get places. The Prado and Palacio Real were within (semi-long) walking distance and there was a metro stop in front of the hotel.
Genuine Expedia guest review
Other trip Nov 24, 2014
Barbara
US
4.0 / 5Excellent
"Mixed experience."
Incredible location. Room was a bit stuffy, very small windows in interior rooms looking in to a light well, not very pleasant. The air conditioning,telephone, tv very difficult to figure out. It was very difficult to call from the room to the lobby.
Genuine Hotels.com guest review
2 night business trip Nov 15, 2014
A Traveler
US
3.0 / 5Good
"Good location, mediocre everything else..."
I found the reception staff unhelpful and unfriendly. I paid for a twin room for the extra space and I was given two single beds squeezed together in a hole of a room without even a window.
Genuine Expedia guest review
Other trip Nov 21, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel,close to plaza del sol and metro"
Had pleasant two day stay. Close to restaurants and shopping ce nters.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Right in the middle of it all!!"
I really enjoyed my stay at this hotel. The hotel staff was very helpful, especially when I contacted them at my arrival at Madrid's airport. Right away they arrange pick up transport for me. The location of this hotel, amazing!!! 5 mins walk to Puerta del Sol, Gran Via shopping street. There is even a metro stop (called Sevilla) in front of the hotel, which even made getting around the city from the hotel more convenient. The was neat, clean and comfty. Housekeeping daily too. The hotel restaurant/cafe is reasonably priced, there is a Starbucks Coffee (for those SB fans) right at the corner as well as several restaurants. Overall, I'm satisfied with this hotel and would stay there on my next trip to Madrid.
Genuine Expedia guest review
Other trip Nov 20, 2014
jo
US
3.0 / 5Good
"Okay Hotel"
Good location. Clean. Still, not the most comfortable room, for the price. It was small, and the layout was odd. Could use some more TV channels and a guest computer.
Genuine Expedia guest review
Other trip Nov 20, 2014
Linda
US
5.0 / 5Outstanding
"Perfect location."
We love it very near to shopping centers and to tourist venues. The staff was very friendly. We receive a bottle of wine for free because I am a elite member.
Genuine Expedia guest review
Other trip Nov 20, 2014
pepe
US
4.0 / 5Excellent
"Great Location!"
Pretty hotel very centrally located to everything-walkable to the Prado, Royal Palace, Plaza Mayor, Puerta del Sol, shopping and Tapas Bars. Metro station is at the front door. Rooms are a decent size, spotless. Many rooms are inside facing a central courtyard so if you're on a lower floor, you don't get to see the sun much. The beds were comfortable but the room was a little warm and stuffy-windows open helped but front desk was very helpful in bringing us a fan (FYI, they turn the Air Conditioning off Oct 1st, and turn on the heating system). The walls are a little thin and you hear your neighbors sometimes but, generally, everyone was pretty mindful and did not make a lot of noise. Lots of cafes on the block(Starbucks on corner for you aficionados but Spanish coffee with milk "café con leche" is great) for an easy meal, the Café in the lobby has reasonably priced breakfast and meals. We tried the hotel's restaurant once but were not impressed. They do have a buffet breakfast for 15 euros but while we were there, they were having a special for 9,90 euros-it looked plentiful but we didn't try it so I couldn't comment. BTW, the hotel uses Nespresso coffee which is awesome whether you're having an espresso, cappuccino or café con leche. The staff was very friendly and helpful. Overall, a great value.
Genuine Expedia guest review
Other trip Nov 20, 2014
Frequent Flyer
US
4.0 / 5Excellent
Very nice, staff wonderful, hallways a bit noises, room very warm as ac is turned off October 1st.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
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