All hotels in Madrid, Spain
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereDoctor Cortezo, 3, Madrid, Madrid, 28012, Spain, ‏‎800-491-6126
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4.0 / 5Excellent

Score breakdown (from 315 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.1
  • Comfort
    3.8
  • Condition
    4.0
  • Neighborhood
    4.3
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    5.0
The bed was little...but it is ok for one night! and the position is excellent!
Genuine Venere guest review
Other trip Aug 2, 2012
A Traveler
US
5.0 / 5Outstanding
"Great Location! Would return!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
The rooms were great, modern and just as pictured. Our room was quiet and overlooked an inner courtyard which was perfect because you had the opportunity for natural light or great dark curtains for siesta. The mattresses are a bit noisy, but it didn't hinder my rest. Staff was pleasant and helpful, our rooms were ready early and the location is absolutely ideal. Would stay here again when I return to Madrid.
Genuine Hotels.com guest review
1 night family trip Jul 21, 2012
Pam
US
4.0 / 5Excellent
"In the Heart of Madrid"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
I was pleasantly surprised by the ratio of location and cleaniness to price. Nothing fancy but fit my needs perfectly.
Genuine Hotels.com guest review
4 night trip with friends Jul 5, 2012
JS
US
2.0 / 5Fair
"Bring your ear plugs!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    4.0
  • Neighborhood
    2.0
While this hotel has some very strong strengths; location, cleanliness, helpful staff, it has the thinnest walls ever. Problematic because even if you have quiet neighbors (we did NOT) the property is adjacent to the stage of the neighboring theater, currently showing a raucous vaudeville review. Music starts and 8 and ends at 12:30. You'll know. Additionally, the beds are super uncomfortable. Sorry Cortezo.
Genuine Hotels.com guest review
3 night family trip Jun 29, 2012
Mom
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel is a perfect choice if you're looking for a place to stay right in downtown Madrid, but also somewhere affordable. The front desk staff was great and while small, the room had all that was needed for a great few days.
Genuine Hotels.com guest review
2 night trip with friends May 13, 2012
Jessica
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"3 days in Madrid"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel is located in a very central location & close to all transport options. Walking distance to most major attractions & a good variety of restaurants, bars & cafes. Hotel staff are also helpful & friendly.
Genuine Hotels.com guest review
3 night trip with friends Apr 26, 2015
Raymond
AU
5.0 / 5Outstanding
"City sites visit, excellent place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
A visit with friends seeing the city. this was in an excellent position for walking everywhere. Breakfast was very good value if you booked in advance. Rooms spacious and clean, lots of places to eat nearby. If all you need is a place as a good base and spend time visiting sites, then this is excellent value.
Genuine Hotels.com guest review
5 night trip with friends Nov 28, 2014
A Traveler
GB
4.0 / 5Excellent
"Good location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel very handy for sightseeing and eating out.Junior suite was comfortable. Room at the back and was quiet but no view. Breakfast was very good and only 5 euros if you booked the night before.
Genuine Expedia guest review
Other trip Oct 24, 2014
Ken
GB
4.0 / 5Excellent
"Good location"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel is very close to the heart of the city. Very convenient.
Genuine Expedia guest review
Other trip Oct 14, 2014
A Traveler
SG
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Ideally placed hotel, perfect for our visit to go to the museums. Noisy night club was up and running on the Monday night of our stay, but luckily we had quiet rooms. Enormous queue opposite for the local soup kitchen slightly off putting, but a great safe location. Roof terrace was a boon too.
Genuine Hotels.com guest review
2 night trip with friends Sep 29, 2014
Mizzusgb
GB
4.0 / 5Excellent
"Great Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Perfect location which was ideal for sightseeing
Genuine Hotels.com guest review
3 night trip Sep 19, 2014
Matt
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The most amazing rooms are on the 4th floor..we had 401 n it was very spacious n with a beautiful balcony..
Genuine Hotels.com guest review
3 night trip Jul 28, 2014
A Traveler
IN
3.0 / 5Good
"Friendly staff and great location"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
My only criticism is that they don't provide an iron to guests.
Genuine Hotels.com guest review
4 night trip Jun 19, 2014
tlance
GB
5.0 / 5Outstanding
"Met our needs"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Just spending a night before catching an early morning train
Genuine Expedia guest review
Other trip Jun 6, 2014
A Traveler
GB
3.0 / 5Good
"Fine after we got the room we were supposed to get"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
We got to Madrid early so went to the hotel to see if we could check in early, however they didnt have our room ready, which is fair enough. However the man in the reception was very rude when we just asked about it. When we finally got our room we were surprised that it didnt look anything like on the photos and there were holes and marks in the wall, and the bathroom looked horrible. They couldnt moce us to another room until the day after so that wasnt so good of course. However the location is great with walking distance to many of the seights.
Genuine Hotels.com guest review
2 night romance trip Jun 1, 2014
A Traveler
IE
3.0 / 5Good
"Good Location"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Much like the other reviews this hotel has a great location and the rooms are clean. The rooms are a little dated and the refurbishment hasn't been done to a high standard. The walls are very thin and you can hear almost everything from your neighbours. Lastly the beds are rubbish and not at all comfortable. We were there for a stag so only needed the basics.
Genuine Expedia guest review
Other trip May 5, 2014
Amit
GB
5.0 / 5Outstanding
"Excellent"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great hotel just a short walk from the metro,the nightclub next door wasnt noisy at all neither was the theatre just a little further down. Very friendly staff,i would definitely stay here again!
Genuine Hotels.com guest review
2 night trip with friends Mar 29, 2014
Mark
GB
3.0 / 5Good
"Good location, mediocre hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
The hotel is in a good location and within walking distance to many attractions and popular areas. Rooms were clean but very warm with no frills. Decent hotel if on a budget.
Genuine Hotels.com guest review
3 night family trip Jan 6, 2014
Williams
CA
3.0 / 5Good
"Dirty city"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Although I loved the city, I would have to say that in comparison with others cities in Spain Madrid is very dirty . The hotel receptionist during the day was not friendly, no smile and seems angry. I do not recommend this hotel at all, if there are better options,
Genuine Hotels.com guest review
4 night trip Dec 5, 2013
A Traveler
IE
3.0 / 5Good
"great staff"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    1.0
Nice hotel pity about soup kitchen opposite and pickpockets on nearby square, its brilliant 50m on way and disaster 50m another way.
Genuine Hotels.com guest review
3 night trip Nov 8, 2013
Gaz
GB
4.0 / 5Excellent
"Very good location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Everything was as I expected.
Genuine Expedia guest review
Other trip Nov 8, 2013
A Traveler
GB
2.0 / 5Fair
"Good central location but overall disappointing"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
The staff are unwelcoming and the reception area looks worn. The rooms are a little depressing with no view and Spanish only TV. Thankfully we spent little time there as the October Madrid weather was suprrb.
Genuine Expedia guest review
Other trip Oct 26, 2013
Gary
GB
3.0 / 5Good
"most importantly that it is in the heart of Madrid"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Clean, calm and nice & friendly staff.... In the middle of the Madrid and close to everything
Genuine Expedia guest review
Other trip Oct 23, 2013
A Traveler
GB
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
Location was very central to touristic areas! The walls were a bit thin but we weren't bothered by other guests because we were at the end of a hallway. The breakfast was a great bargain at 5 euro (book upon arrival or the night prior, rather than online for 10 euro). We even saw a very famous UK celebrity staying there as well! The only negative was the comfort of the beds - very firm mattress and firm pillows - but after a few long days of walking & late night cocktails, it wasn't a huge problem. Spotless room and common areas. Overall, I highly recommend Hotel Cortezo!
Genuine Hotels.com guest review
3 night trip with friends Oct 11, 2013
Amy P
GB
4.0 / 5Excellent
"Excellent value except for the noise"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    2.0
We enjoyed our three day stay very much. The location is central; easy walks to the museums and lots to explore nearby. The room was fine, the view from the roof outstanding and the breakfast hearty. The major problem is the constant all night noise from the night club goers next door. Fifty drunk people hanging out in the street for hours on end make a lot of noise.
Genuine Hotels.com guest review
3 night trip Sep 26, 2013
A Traveler
IE
4.0 / 5Excellent
"Very comfortable hotel in great location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great location if you want to take in central Madrid in a short amount of time, including its nightlife. Centrally located between major sites such as Plaza Mayor, Puerta de Sol, teh Royal palace and various shopping precincts. Also very close to the La Latina, Lavapies and Chueca areas for the more bohemian visitors. Smallish rooms (as is the standard in Southern Europe) but well maintained and comfortable. Good additional services and pleasant staff.
Genuine Expedia guest review
Other trip Oct 16, 2013
Wim
AU
4.0 / 5Excellent
"Great location, not comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
The location was fabulous! The main reason we chose the hotel. The overall hotel was very clean and up-to-date. However, the beds were the most uncomfortable. Very hard with 1 single flat pillow. Not just our opinion but our friends as well staying in the adjoining room. Staff were friendly and breakfast was great. If you are breakfast person like myself, wait to get breakfast at the hotel. They offer it at a discounted rate, but you must confirm the night before.
Genuine Hotels.com guest review
3 night trip with friends Oct 11, 2013
A Traveler
GB
5.0 / 5Outstanding
"close to city center, very handy location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
The stay was good. Nice size of room, very suitable for the few days. Although we could have done with an iron in the room, it was the only thing not supplied. everything else was good!
Genuine Hotels.com guest review
3 night trip Sep 11, 2013
jelly
IE
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Easy walking distance to shopping centre and all main attractions of the centre, and the hotel was clean and staff were very polite and helpful. The few streets close to the hotel where lots of pubs are located are very filthy and stinky. Wifi signal was very bad in our room.
Genuine Hotels.com guest review
1 night trip Aug 22, 2013
A Traveler
IE
5.0 / 5Outstanding
"Coming back"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location Air con Nice clean comfy spacious rooms!!! Will be back
Genuine Expedia guest review
Other trip Aug 26, 2013
A Traveler
GB
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great experience, lovely staff. Close to all the nice plazas and the metro
Genuine Expedia guest review
Other trip Jul 2, 2013
A Traveler
CA
2.0 / 5Fair
"Convenient location"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
The hotel's location in relation to the city's main sights is its best feature. There are stunning views from its roof terrace. Service by reception staff was adaquate but misleading and contradictory on occasions. Breakfast is basic and expensive at the full price or 10 euros.( We were offered a half price deal but even at 5 euros it wasn't good value). I agree with other reviewers that the beds are not that comfortable and the walls are indeed very thin and not at all soundproof. The decor is a little Ikea-like but every area of the hotel is exceptionally clean. However, my biggest gripe was the lack of natural daylight. Our room was on one side of a very narrow and high quadrangle and in order to know what the weather was like and therefore what to wear I had to consult the weather forecast on my ipad as I couldn't see the sky through the window! This gave the room a very claustrophobic feel and for this reason I personally would not return.
Genuine Hotels.com guest review
3 night trip Apr 29, 2013
A Traveler
GB
4.0 / 5Excellent
"Comfortable, in the heart of Madrid"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
This hotel is in a great location for exploring the centre of Madrid and it is a nice blend of the old and new. The staff are friendly and helpful and the buffet breakfast is excellent value, though it does get quite busy. Ask for a room that isn't overlooking the street as the hotel is next to a nightclub and the locals like to party until it closes at 6am!
Genuine Expedia guest review
Other trip Apr 29, 2013
Tom
GB
4.0 / 5Excellent
"Good standard of room. Clean and comforatable."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Comfortable stay. Good base to get around the city
Genuine Hotels.com guest review
1 night business trip Apr 17, 2013
CL
GB
4.0 / 5Excellent
"Close to all must-see sights"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
We were very pleased with our room especially the location.The staff at the front desk were friendly and helpful. We were able to store our luggage after we checked out. The cost was very reasonable. We went out for breakfast so can't comment on the the quality or service but the lounge looked good.
Genuine Hotels.com guest review
3 night trip with friends Apr 15, 2013
A Traveler
IE
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
first quality of service, very clean, near everything:metro,shopping,sights.very recomended
Genuine Hotels.com guest review
3 night trip with friends Apr 10, 2013
tzameret
IL
4.0 / 5Excellent
"Wonderful location, noisy at night"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
It is located in the centred madrid, the room is not so big but tidy. However the wall is not sound prove, I can hear the door open and close from my neighbours every time.
Genuine Hotels.com guest review
1 night trip Feb 18, 2013
A Traveler
GB
5.0 / 5Outstanding
"Close to centre of Madrid, ideal for Metrp"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great trip with friends to see football match at Bernebau, surprised at how cheap Madrid was for food and drink.
Genuine Hotels.com guest review
2 night trip with friends Feb 12, 2013
Mike
GB
5.0 / 5Outstanding
"Great room"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were there on the 1st stop of our honeymoon.. We had booked a junior suite and were not disappointed. Clean, comfortable with heating and hot water. Cleaning lady very nice. Near to metro and within walking distance to the centre. Only gripe is that they have no in room safe. All in all a good experience
Genuine Hotels.com guest review
3 night romance trip Dec 16, 2012
Jaclyn
SG
5.0 / 5Outstanding
"ideally placed for sightseeing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
After initial problem over disabled room allocation, the quality of service was outstanding. The buffet breakfast was excellent and plentiful. The hotel location was spot on, walking distance to all main sightseeing places and surrounded by local Tapas Bars. My husband and I would highly recommend this 3 Star hotel and hope to return.
Genuine Hotels.com guest review
5 night trip Dec 22, 2012
M. Ford
GB
2.0 / 5Fair
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Loud noise each night from adjacent function room or disco up to midnight and one night to 01:00
Genuine Hotels.com guest review
3 night trip Dec 27, 2012
A Traveler
IE
5.0 / 5Outstanding
"close to Sol metro and all must see sights"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Well worth the money fo this hotel. Polite helpful staff, clean rooms and very good location.
Genuine Hotels.com guest review
3 night trip Dec 10, 2012
Suzanne
GB

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Très bien situé pour visiter Madrid"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hôtel très bien situé pour visiter la ville. Accueil sympa et chambre propre. Aucune vue par contre si vous vous retrouvez dans une chambre située à l'arrière du bâtiment : vue sur un escalier.
Genuine Hotels.com guest review
3 night family trip May 11, 2015
Suzanne
FR
3.0 / 5Good
"regular"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Regular
Genuine Hotels.com guest review
3 night family trip May 12, 2015
JOAO R S DE
BR
5.0 / 5Outstanding
"場所・質ともによく、快適に過ごせるいホテルです"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
・プレタデルソルに近く便利。ソルでは、時々祭りなどあり、深夜まで通行人の声がうるさかったが、窓をしっかり閉めると結構静かになった。 ・室内については電気ポットがない。不便だった。 ・インターネット環境は最初iponeを接続することができなかった。宿泊中にネット環境の変更があり、接続できるようになった。 ・朝食は、それほど品数があるわけではないが、パン、フルーツ、ハムなど数種類用意してあり、おいしかった。
Genuine Hotels.com guest review
9 night family trip Apr 25, 2015
A Traveler
JP
3.0 / 5Good
"Super Quartier, personnel très agréable"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Hotel très correct, dans la moyenne, excellent quartier et le personnel est très à l'écoute
Genuine Hotels.com guest review
2 night business trip Apr 28, 2015
Mario
FR
5.0 / 5Outstanding
"Nota Dez"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nossa estadia foi muito proveitosa em Madri, começando pelo hotel que é muito perto de Metro (estação Tirço de Molina) e muitissimo localizado, os funcionarios muito atensiosos e as intalações otimas. Nota Dez
Genuine Hotels.com guest review
3 night romance trip Mar 18, 2015
Juliana
BR
4.0 / 5Excellent
"대체적으로 굿"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
솔광장이랑도 가깝고, 마요르광장, 산미겔시장 전부다 걸어서 갈수있는거리라서 굉장히 만족했습니다~ 룸컨디션도 좋았구여~~
Genuine Hotels.com guest review
4 night trip with friends Feb 12, 2015
heejin
KR
3.0 / 5Good
"nettes Hotel mitten in der Stadt"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
günstiges kleines Zimmer zum überdachten Innenhof,sehr dunkel,aber sauber Frühstücksbufett war sehr übersichtlich,aber ausreichend, Personal leicht überfordert, jedoch nett u. freundlich Empfang sehr nett sehr zentral gelegenes Hotel
Genuine Hotels.com guest review
3 night trip with friends Mar 8, 2015
Angelika
DE
4.0 / 5Excellent
"Buena relación Precio calidad y buena ubicación"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Buena ubicación a 5' del Metro y a pie de Plaza Mayor. El desayuno muy abundante,el personal atento.
Genuine Hotels.com guest review
5 night romance trip Feb 5, 2015
Juan Pablo
AR
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