"Very nice hotel awesome service"
Really stands out! The service is awesome and definitevely the best locationGenuine Expedia guest review
"Highlight of our Honeymoon!"
We stayed at the Mandarin for a one-night layover before our honeymoon in Antigua, but our experience at MO became the highlight of our entire honeymoon! Check in was wonderful - attendants were friendly and offered us tea. They treated us like VIPs, even though we had booked using my Hotels.com gold membership. Sometimes booking through outside services […] like this causes us to be treated like 2nd-class guests at hotels - but not here! The room itself looked just like the marketing photos. I was shocked! The bathroom was beautiful with upscale toiletries that smelled great. The best part of our stay was the service we received from Roberto in the restaurant. He was extremely professional and caring, and when he found out we were beginning our honeymoon, he congratulated us and brought us complimentary champagne. But even better than that, when he found out we didn't have dinner reservations for the night but wanted to go somewhere great near Brickell, he personally offered to call up the Four Seasons to reserve a table for us at Edge. He must have really talked us up, because Edge immediately greeted us with congrats, champagne, and wonderfully romantic seating. MO Miami will now be our go-to hotel for any future layovers we have at Miami Int'l. Loved it. Highly recommend. Read moreGenuine Hotels.com guest review
"Beautiful Hotel w fabulous spa and superb service"
My boyfriends and I (we are in our 50's) spent a week at the Mandarin to celebrate my birthday. I cannot even begin to describe how wonderful the staff were everywhere including the spa, the pool/bar area, the "beach," Azul (Asian cuisine on site) and front desk/concierge. I didn't want to leave and would return in a heartbeat!!!Genuine Expedia guest review
"Very nice ambiance, sophisticated and cozy."
Excellent food and great for people who don't want to be in a crowded hotel atmosphere. Cool place to stay not good for children but great for adults.Genuine Expedia guest review
"Very well located, smells good"
It was a pleasant stay, we were very close to all the restaurants in Brickell and we really enjoy our stayGenuine Expedia guest review
"Great service and location"
If you are not planning a beach vacation, this is the place to be in Miami. Rooms are large and confortable and service is better than great. The only problem is that the only restaurant open at night is Azul which is a great restaurant but not fit if you just want a sandwich or a salad. In this case your only option is room service.Genuine Expedia guest review
"Nice hotel for a weekend"
Everything was wonderful: staff very friendly and helpful, room comfort and the view.Genuine Expedia guest review
Only reason I can't give this a 5 across the board, and it is unfortunately not due to the hotel's fault, is the loud family next door. Banged on the wall, and a call to front desk only quieted them for a short time. Everything else was great!Genuine Hotels.com guest review
Loved everything about it. Exquisitely situated a short walk to all the amenities of Brickell. A short drive to Wynwood, Design District and South Beach. Understated elegance, attentive service, comfortable rooms and bathrooms. 5 Stars all around.Genuine Expedia guest review
It is a beautiful hotel with great staff and accommodations.Genuine Hotels.com guest review
I will come back here. Very nice Hotel.Genuine Hotels.com guest review
"Good Deal For A Mandarin"
This deal was a good deal relative to retail price for the Mandarin, but other hotels in near promixity, offer better overall deals for the money! The staff at the Mandarin are very attentive, and overall, it is always a pleasure to stay at this, or any Mandarin.Genuine Hotels.com guest review
Lovely hotel! We really had a great time staying in this hotel! Our room's view was incredible! We really had a great time! Location of the hotel was great! I already recommended this hotel to many people! But the only problem was we were excited to use the Spa, but the prices for spa was higher than we expected!Genuine Expedia guest review
"Probably one of the best in its class"
My most memorable experience at the Mandarin Oriental is how super friendly the staff were, as we arrived to check in our room was not ready and so the front desk offered us courtesy lunch by the pool while they get our room ready, not only but they also handled our luggage to the room as we had a great time by the pool. Overall the staff made our stay […] one of the most memorable ones. Read moreGenuine Expedia guest review
"My stay at the Mandarin Continental Hotel in Miami"
I normally do not do reviews but after staying at this hotel I had to. When first arriving at the Mardarin Continental me and my sister was greeted by the door men where they opened our cab door and welcomed us to the hotel, walking into the lobby it is very beautiful and right away you can see the water that the hotel sits on. During check in I was […] informed that I was upgraded from a double bed room to a suite, The Dynansty Suite to be exact, which I was surprised by. The lady at the front desk was very helpful. Once we got checked in we went to our suite which was on the 15th floor and could not believe how nice it was, we had a living room and bedroom seperate, there was two bathrooms, a half bath in the living room and a full marble bathroom in the bedroom that was all marble, it had a stand up shower and a seperate marble tub. There was two flat screen tvs in the room both welcomed me by name. During our stay we ate at one of the resturants Sambal for breakfast, the food was good, a little pricey, but hey it's Miami I expected everything to be pricey. We also had drinks at the bar at Azul, another resturant, there we met two brothers that were also guest who said when they arrived Will Smith and his son was staying there. We got a chance to meet some of the staff there, our bartender Claudio who I called Orlando was very nice and funny, we also met a waiter who kept coming over to us and making me and my sister laugh named Brent. The whole staff was nice, I loved it here Read moreGenuine Expedia guest review
"A Relaxing Stay at the Mandarin!!"
I fell in love with the Mandarin Hotel in Miami and I would definately stay there again. Staff was frinedly, hotel was beautiful and the food was great, pricey but great! The only thing I didn't like was that beach, didnt have access to the water it was located near a river so we only sat in the sand but the location of the beach, which was right on […] the water (literally) with a beautiful view of other hotels, people and the rest of florida. Hands down,great choice if you dont want to be bothered with the South Beach crowd. I was able to catch the free Trolley that was literally right outside the hotel, it ran frequently, From there I caught a 15 min bus from downtown to south beach. Spa facilities are free so you can take advantage of the most relaxing atmosohere you can imagine. Read moreGenuine Expedia guest review
This is a first rate hotel in every sense. Service was excellent. Good size room. Gym provided fresh fruit and cold water. My family and I enjoyed the three nights we stayed at the hotel.Genuine Hotels.com guest review
"Poor Customer Service"
The staff were thoughtful and attentive, however the general manager repeatedly said that several of my questions "irrelevant", and directly questioned my integrity over a room service charge. There are a number of quality hotels in the immediate area whose management would like your business. I suggest saving yourself a headache, and booking your […] stay and/or event at one of these other hotels. Read moreGenuine Expedia guest review
"Best hotel in Miami"
I spent two nights with my family and really enjoyed the hotel, kind staff and great food.Genuine Expedia guest review
"Wonderfull hotel with a "private" beach"
Spent only 2 nights but had a very pleasant stay. The room is confortable, spacious and with contemporary furniture. The bed is splendid. Dinner at Azul was a good experience. Overall very, very satisfiedGenuine Expedia guest review
Hotel was great. Staff was awesome. Bartender Ivan is the best... Ivan if your reading this, this is Gary from DC..... Bellman, valet parking guys are the best....Genuine Expedia guest review
"nice hotel in brickell key"
very nice vacation week in miami in a superb hotelGenuine Expedia guest review
I had a great time at Mandarim Oriental. Never had such better service before from the house keeping to the valet guys. Not even counting the wait staff at the pool. Wonderful specially a super nice waitress Kathy at the pool. I recommend this place for anybody who is looking for a nice place to relax w a beautiful view.Genuine Hotels.com guest review
"VERY COMMON HOTEL"
VERY NORMAL ROOMS, BEDS AND PILLOWS VERY UNCOMFORTABLE ALIKE ARE VERY NORMAL FACILITIES OF A 4 STAR HOTEL,THEY DON'T KNOW THE EXPEDIA ELITE PLUS CARD.Genuine Expedia guest review
"lovely room. beautiful view"
i loved the room. felt like asia. excellent room service. good menu choices including miso soup and sushis. amazing surround system, dvd and tv in the room. view to the bay.Genuine Expedia guest review
"Nice hotel, good service"
Nice hotel, good service, if you are looking for a clean and quite stay, make sure to add Mandarin to your listGenuine Expedia guest review
The staff was wonderful, the rooms clean and the experience was just fantastic. I was able to relax and have a great time with my wife.Genuine Expedia guest review
"Great hotel, great location, great view"
We had a great experience at the Mandarin Oriental. Not only because of its facilities and cleaniness but also for the view we had from our room window.Very recommendableGenuine Expedia guest review
My husband and I had a wonderful experience at the Mandarin Oriental in Miami, FL. Top notch service and accommodations. We would not stay anywhere else in Miami!Genuine Expedia guest review
The service is phenomenal. Everyone is friendly. Everyone speaks to you as you walk by -- some of them calling you by name. I love the 'do not disturb' button in the room -- no annoying knocks on the door. Keep in mind that their beds are very firm. We had a problem with the TV automatically shutting off. We had someone come up to the room 3 times over […] a period of 3 days. I was a little disappointed that they couldn't fix the TV or offer another suggestion but, other than that, the hotel was fabulous. Read moreGenuine Hotels.com guest review
"Nice hotel, food could be better"
The hotel and staff were excellent. When mistakes arose they were very willing to correct, without question, and entirely at their expense. The hotel has its own "beach" but it is not one from which you can access the bay; however the pool was great. The only area that we found less than 100% satisfactory was the food. For the hotel and the cost of […] the food something better is needed. Whilst well prepared it was only average in quality. If you don't intend to move out of the hotel to eat - there are not many other facilities locally - then this is a factor to consider further. Read moreGenuine Expedia guest review
Excellent Hotel. We have stayed several times before and it is always great! I can't say enough about the staff, food, area, etc. We will go again and again!Genuine Hotels.com guest review
"5 star service"
My husband and I really enjoyed our stay . The staff was very professional and friendly. 5 star treatment, I would stay there again.Genuine Expedia guest review
"Elegant and Outstanding Service"
A quick overnight stay at the conclusion of our 20th anniversary celebration in Keywest turned out to be the best night of our vacation. Just mentioning it was our anniversary at check in lead to champagne in our room and fresh white rose petals in the form of hearts on our bed when we returned from dinner. We've traveled around the world but it was […] the first time in a Mandarin Hotel but it will not be our last! Read moreGenuine Hotels.com guest review
One if the nicest hotels I've stayed at. Everyone was amazing there and hotel is gorgeous!Genuine Expedia guest review
This is located at the heart of Brickell in Miami, off on an island. At check in, front desk offered us tea or water that she brought over to us from behind the counter. She asked us if it was our first time there and she escorted us to the elevator, too. We walked into a gorgeous room overlooking the bay and the skyline. And on the TV, a welcome message […] personalized with my husband's name was such a nice touch (this was a trip for his birthday). While other hotels had basic channels, they offered extras such as Showtime and HBO. Everyone was courteous and the amenities were just spectacular. We dined at the Cafe Sambal that offered a wide-array of Asian fusion dishes. Read moreGenuine Expedia guest review
"Excellent stay and beautiful view"
Room was very nice. Pillows a bit too fluffy but all things considered stay could not have been better. View was wonderful and restaurant food first class. Definite do over!Genuine Expedia guest review
"Excellent Hotel, Great friendly staff!"
Great time was had. Beautiful beach and pool area. Staff could not have been more friendly and accommodating.Genuine Expedia guest review
"Great hotel great location great service"
Edddie at the lobby bar was engaging and excellent with serviceGenuine Expedia guest review
"Miami - Without the South Beach Fanfare"
Hotel staff was extremely accommodating from check in to check out. They found a room with a bay view for us when we requested it, and catered to every request we had. We could not have asked for a more relaxed atmosphere.Genuine Expedia guest review
"Truly 5 Star!!"
My husband and I stayed here for our anniversary and we absolutely loved it! Our room overlooked the Bay and it was beautiful!Genuine Expedia guest review
Stayed here with my wife and 18 month old daughter. Very accommodating and a crib was provided. There was a small beach area and park just outside the hotel which my daughter enjoyed very much. I would recommend this hotel if you are traveling with your family.Genuine Expedia guest review
It is a really great hotel that both good for family and business.Genuine Expedia guest review
exceptional hotelGenuine Hotels.com guest review
"Staying in Miami...I recommend the Mandarin"
One of the best hotels I been too. Excellent customer service! I felt like a VIP during my stay.Genuine Expedia guest review
best hotel service ever!Genuine Hotels.com guest review
This hotel exceed ALL my expectations, I now only want to stay at this chain of hotels.Genuine Expedia guest review
"Amazing. Centrally located."
Perfect place for business and pleasure. Very professional staff.Genuine Expedia guest review
"great address in Brickwell"
Pros Great experience with great welcome from everybody. Really it makes the difference Breakfast buffet is fantastic. Cons: Pool was closed after 4pm during our 2 days stay for private event. Valet Parking only and really expensiveGenuine Expedia guest review
"OK ..could be better !"
I have requested a quiet room which further away from the elevator as I read the review in Tripadvisor that the wall between the room are very thin. My room was at the far end but still it was so noisy from the next door. We could hear the noise and loud music throughout the day. It destroys the whole experience. However, pool was nice as its isolated. […] The restaurants: both Azul and Sambal are good, but not as good as the rating suggests. Suggested to go to other places in Epic hotel i.e. Zuma provides much better Japanese food. Read moreGenuine Expedia guest review
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