Was a great get away for my wife and I. We usually lay around and order room service, and end up being disappointed, but the food and service was great all around.Genuine Hotels.com guest review
"Nice hotel beautfiul private beach"
Staff was very friendly, only complaint I have is my watch went missing when I came back from the pool. Did a police report and all, the management wasn't even generous enough give any complimentary credits or anything.Genuine Expedia guest review
Outstanding customer service, beautiful location, breathtaking views! Highly recommend!Genuine Expedia guest review
Excellent service, room was really clean and modern. Pool small but still nice view of the bay.?Genuine Expedia guest review
"Five Star Hotel; All Debbie-Downers stay home"
Great Hotel. 5 star all the way. Service, quality, staff, and restaurants were all top notch. Specially loved the "La Mar" Peruvian restaurant. Server, Anibal, was very good, informative, and responsive throughout our meal. And of course, it is Miami so yes the valet costs a bit and the hotel costs a bit but you get what you pay for, so all the Debbie-Downers […] griping about the cost of parking or the other expenses can go stay at the Super duper 8. Read moreGenuine Hotels.com guest review
"Great one of the best hotels I have stay in."
Everything was geat, the staff is so kind and very helpfulGenuine Expedia guest review
5 Star Quality all the way. Best in class amenities, staff, food.Genuine Expedia guest review
Where do I begin? From the staff to the food and the hotel it was an amazing stay overall. Recommend this hotel to anyone! One thing that disappointed me was the wifi. You have to pay for wifi which to me is odd. But overall I give it 5 stars.Genuine Expedia guest review
Helpful, attentive staff who made our stay very enjoyable and relaxing. Beautiful hotel and clean rooms.Genuine Expedia guest review
"Nice location, view and staff"
My overall experience was OK. The staff were very pleasant and the view was great HOWEVER, the amount of mosquitoes by the pool area was outrageous. It's been three days since my stay and my family and I are still battling these mosquito bites. Another downer was the size of the beds. My reservation was suppose to include double queen beds and the beds […] were more like a full size mattress. Read moreGenuine Expedia guest review
Relaxing, great food/ drinks, rooms where on point, housekeeping great & room service was goodGenuine Expedia guest review
"Superb hotel on the bay."
The deluxe bay view room was huge with large balcony and wonderful bathroom with separate shower. Staff was excellent.Genuine Expedia guest review
"Beautiful hotel on its own island. Great staff."
Staff went above and beyond. Beautiful facilities. Large rooms.Genuine Expedia guest review
"Exceptional Hotel in the Heart of Downtown"
The property is situated on Brickell Key which is conveniently located in downtown, and only 10 mins from Southbeach. While it is not a beachfront hotel, the property is built on the waters edge though it doesn't have a traditional beach. The pool area is infinity edge on the water with a view of downtown. The rooms are very well appointed and staff […] is second to none amazing. Restaurants are all great though pricey, but in line with a 5 star property. Read moreGenuine Expedia guest review
At the Mandarin Oriental twice i've always had a wonderful experienceGenuine Expedia guest review
"Hotel is beautiful!!"
I stayed here for a week and was treated like a king! The hotel staff is by far the best in Miami. Very helpful and polite. I would recommend this hotel for an awesome stay!Genuine Expedia guest review
The experience was good really nice service really cleane in everything no to bad on the prizes really close to the beache really nice people to take care of you they couldn't don better really nice sirvice very goooooooodGenuine Expedia guest review
"Amazing, Wonderful, Excellent Experience"
The Mandarin is located on a man-made island, Brickell Key, so the views are absolute stunning. The staff was excellent, opening doors, checking if your every need can be met. The hotel is beautifully appointed and the room was so great that I actually wanted to spend time in there. I still miss the bathroom with large tub, shower, and marble everywhere. […] The grounds are calming in their beauty and quiet. Pool was great, pool bar even better: cocktails, frozen Mojitos best drink I had the whole trip, sushi that I'm still thinking about, and everything in between. Private beach with postcard views. Take plenty of pictures! The bar was extremely classy with friendly staff and live music at night. Between the two restaurants, Azul and La Mar, we enjoyed dinners that were interesting, delicious, and pleasing to the eye. I am still taking it all in. The Mandarin Oriental is not just a hotel its an experience that has to be re-lived as much as vacation time will allow!Just writing this review is sending me back and I rarely write reviews for anything. I cannot recommend the Mandarin more highly! Read moreGenuine Expedia guest review
A family member lives in Miami. Have stayed in quite a few Miami and South Beach hotels, including the Ritz Carlton and Viceroy. This ranks at the top. The staff was wonderful - kind and always ready to help w/any question. Service was excellent. Food at both hotel restaurants was excellent as well - it's difficult to find truly good food in Miami. […] Both restaurants were a wonderful surprise. Location was perfect for the visit - on the Brickell point, quiet, not too crowded or loud. Very nice room, great bathroom, and balcony. Read moreGenuine Expedia guest review
A hotel everything was good but parking is expensiveGenuine Expedia guest review
"5 star getaway"
I recommend this hotel to anyone traveling to downtown Miami. Beautiful balcony views and luxurious rooms. The turndown service is devine. Openness of bathroom to bedroom may not work for families traveling with kids.Genuine Expedia guest review
"Great all around, I wish I could give it a 6."
The staff and facilities at the Mandarin Oriental, Miami are absolutely top notch. While this hotel has great ratings overall on Expedia, I cannot believe that anyone rated it less than a 5 in any area. Rooms are beautiful, modern, clean and well stocked. The staff is what makes this so perfect. Everyone knew me by name (during only a 4 day stay). […] Meals and drinks were expensive, but so well worth it because the service is absolutely top notch. Staff did everything to ensure that our stay was absolutely perfect. My wife had a half day treatment in the spa (again expensive) and absoultely loved the pampered treatment that she received. We cannot afford a place like this on a regular basis, but for a splurge, it was...................PERFECT. I don't know what else to say. Couldn't have been better. Read moreGenuine Expedia guest review
Had a great time...except for parking, which is valet only, everything was great.Genuine Expedia guest review
"Great hotel convenient to Downtown Miami"
Terrific stay. Great view, great food, great service.Genuine Expedia guest review
"Excellent service, location and amenities"
Although pricey, this is a great hotel you can reserve for very special occasions.Genuine Hotels.com guest review
"We could not stay! They overbooked the hotel"
It was not nice, at least they sent us to another good hotelGenuine Expedia guest review
"BEST HOTEL IN MIAMI!"
One of the BEST HOTEL IN MIAMI! Very CLEAN and Very FRIENDLY STAFF!! I had a wonderful 6nights stay with my bf in this amazing hotel! Will go back there again soon!Genuine Expedia guest review
"the room are affordable, but the service expensive"
the room are affordable, but the service expensive , also in the picture you can see that they got beach ,so you assume that is a real place where you can swim , but it is not, that is only a fake sand with palms .Genuine Expedia guest review
"The Mandarin...Relaxation... Comfort..."
The hotel staff is very catering to any needs you have. The pool staff is amazing especially Cesso!!! He always went out of his way to make sure my friend and I had every thing we needed to feel relaxed. Even if it wasn't readily available he would find it:) will definitely stay again.Genuine Expedia guest review
all over we had a nice time staying at the hotel location was perfect , staff was friendly, rooms were nice.Genuine Expedia guest review
GREAT, EXCELLENT HOTELGenuine Hotels.com guest review
"Not worth the money"
I was expecting at least free internet from a 5 star hotel but it was not free and I end up paying $5 per hour which is just frustrating. You should be careful when you book with Expedia that breakfast is not included and it cost you $38/person which is $76 for a couple and does not worth it. It is far from any beach in Miami and despite the pictures […] in the website closest beach is 30 mins drive from the hotel which cost between $30-40 by taxi. You can definitely find better hotels with better rates and including free wifi & breakfast in Miami. Read moreGenuine Expedia guest review
Everything and everyone just perfect. Looking forward to coming back.Genuine Expedia guest review
"Very Relaxing and great location"
I was at this hotel for a conference but enjoyed a day early. The staff was very helpful and couldn't do enough to help. The beach area was very relaxing and private.Genuine Expedia guest review
Impeccable service! We never had to leave the hotel the entire weekend! Pool was great! Pool service was amazing. The spa treatment was among the best we've ever experienced. The music at the lobby bar at night was fantastic.Genuine Hotels.com guest review
"MO in Downtown Miami"
Love MO generally and this is a nice property but limited in terms of what it offers. La Mar restaurant was fantastic, would go back again and again. Food is different and amazing. Rooms are nice, with great water views. Pool area is small and nothing special. Spa is great but very expensive. Downtown Miami is full of construction and doesnt feel so […] safe to walk around. Read moreGenuine Hotels.com guest review
The hotel was overall nice. Beach was artificial and very small. I expected rooms to be more luxurious in a 5 star hotel than they were. Pool side views of the bay were greatGenuine Expedia guest review
"Downtown Miami with a private beach."
Choose this hotel because of Expedia pricing and ratings. The week was over the top. Walking distance to all types of food, and free trolleys throughout the city....btw trolleys are not mentioned in any books we bought. Had our 40th anniversary in AZUL at the hotel. Again way good! Food as yummy as Florence and everyone treated us like Royalty.Genuine Expedia guest review
"me and my daughter"
Expensive but my daughter is worth it. you pay for the high quality. internet was not free. we enjoyed our very expensive spa day. the person that did my pedicure was the worst person I ever had. I didn't get my manicure and was still charged for it..Genuine Expedia guest review
The hotel was nice, but given the price, I expected much more. When we tried to get a cab, the employees were very difficult. There was a lot of confusion and we finally had to go find our own. Other guests at the hotel had a similar experience.Genuine Expedia guest review
"Elegant hotel with large rooms and perfect service"
The room size is exceptional! All rooms have a unobstructed view. Stayed in two different rooms during stay and both were beautiful. The area is perfect with a little walking path around the island. Service is flawless. The separate tub and shower is perfect. The bed is extremely comfortable and hard to get out of bed with the sea view.Genuine Expedia guest review
"Great Spot in the Heart of Miami"
This place is amazing. The service was excellent, the food was great and the grounds were clean and nice. I will definitely be back.Genuine Expedia guest review
"Great place. Highly recommend"
Nothing but compliments for the staff and their hotel. Everyone was extremely professional and the facility was in great shape.Genuine Expedia guest review
"Mandarin Hotel Miami"
The hotel was beautiful and the service was impeccable. However, in this day in age, it is time to be done with charging for internet service. It's petty and chintzy. I would also have liked a simple dining choice for breakfast. Though, the restaurant food and service were wonderful. I did not realized that the hotel is not really on the beach. There […] is a sand area with chaises but no beach access. Again, however, the service was wonderful in every capacity. The hotel was better for business than for a family, or even a couple's, vacation. I would recommend for business but not for a vacation. Read moreGenuine Expedia guest review
It was wonderful, enjoyed the stay and the staff! We had a great view to the beachGenuine Expedia guest review
"Nice hotel with beautiful views across the bay"
Very pleasant experience - excellent service and food at the restaurant AzulGenuine Expedia guest review
"Luxury spot close to downtown"
I can't say a bad thing about this hotel. Thanks to the deal we got on expedia we were able to enjoy this 5 star spot. The staff was incredibly friendly and helpful. The view from the hotel is gorgeous looking right at the lights of the financial district or out to the bay. We traveled with two kids and were even provided with a diaper genie in our […] room. The pool was great and there's even a park with playground adjacent to the hotel. Though the spa was pricey I thoroughly enjoyed my treatment. We ate at Azul and had a fantastic meal and received great recommendations from the waiter and sommelier. Also some of the best mixed drinks I've ever had. Read moreGenuine Expedia guest review
"Nice quiet sanctuary"
The facilities were top notch. Walking distance to Brickell area for dining and lite partying. Really a nice getaway from South Beach if you want to be far enough from South Beach and still enjoy Miami but close enough to get there pretty quickly and enjoy the beach.Genuine Expedia guest review
"Not what I had hoped"
We had stayed at the Mandarin Oriental before and had thought it a truly exceptional hotel. It is a bit of a splurge, but we thought it worth the money. However, this time there seemed to be some management issues. Staff not as crisp and facilities not as shining. We had to wait more than 40 minutes for our breakfast order and that was with the prodding […] of the restaurant manager. When the food arrived it was cold. The manager did comp us the breakfast, but we would have preferred fast and hot over a free meal. They are trying, but it just wasn't the superior experience we have had in the past. We might go back, but we might not. Read moreGenuine Expedia guest review
"Amazing View of the twinkly lights of Brickell"
Our trip was fantastic. The room was beautiful, comfortable and clean. The view was fantastic. The pool was great. The beach was great. The staff was amazing. Amazing coffee. Amazing beverages. Very expensive.Genuine Expedia guest review
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