All hotels in Miami, Florida, United States of America
1 room, 2 adults
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500 Brickell Key Dr, Miami, FL, 33131, United States of America, ‏‎800-491-6126
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4.7 / 5Outstanding

Score breakdown (from 444 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.7
  • Comfort
    4.7
  • Condition
    4.7
  • Neighborhood
    4.6
5.0 / 5Outstanding
"Gf's birthday weekend getaway"
If you look up the word fantastic on the dictionary, there should be a picture of Mandarin Oriental Miami hotel next to it. My gf and I were treated like royalty. From rose pedals on our bed to an emergency tynenol request at 3:00am. The customer service only got better and better. When ever we come back to Miami she and will be staying here
Genuine Expedia guest review
Other trip Nov 3, 2014
A Traveler
US
5.0 / 5Outstanding
Great hotel. Great view and really friendly staff.
Genuine Expedia guest review
Other trip Nov 2, 2014
Yajaira
US
5.0 / 5Outstanding
"Great hotel"
Excellent service and facilities. We got a free upgrade to a huge suite upon arrival. We love this hotel.
Genuine Expedia guest review
Other trip Oct 31, 2014
carlos
US
4.0 / 5Excellent
"dissapointment"
One day they didnt clean my room and the next day , the beach was closed for a private event. not very happy. although the hotel was really beautiful and the staff was nice
Genuine Expedia guest review
Other trip Oct 27, 2014
H
US
3.0 / 5Good
"The room need refresh a bit too old"
Good Hotel but old need refreshments, good location, good layout but out of date
Genuine Expedia guest review
Other trip Oct 15, 2014
Zvi
US
5.0 / 5Outstanding
"Excellent Staff"
Beautiful Hotel, stafff is always helpful, we will come back
Genuine Hotels.com guest review
1 night family trip Oct 5, 2014
A Traveler
US
4.0 / 5Excellent
"Very nice staff"
Very nice staff! but hotel need some updates on hall 's carpet. Also, there was a VERY strong odor of incense by the lobbie. I particularly cannot stand any of those odors and think no hotel of that category should have incense in their lobbies.
Genuine Expedia guest review
Other trip Oct 7, 2014
mari
US
4.0 / 5Excellent
"Expensive Valet Parking and Internet Access"
Expensive Valet Parking / Expensive Internet access, actually free in most hotels... / Could be more flexible for late chekout without add cost...
Genuine Hotels.com guest review
3 night trip Sep 25, 2014
A Traveler
US
5.0 / 5Outstanding
"beautiful hotel"
wonderful hotel and friendly staff, we will go back soon.
Genuine Expedia guest review
Other trip Sep 29, 2014
A Traveler
US
3.0 / 5Good
"Great view. Good cleaning service."
Great hotel view, design and comfort. The room was a comfortable and good size however I could barely stand on the balcony of my room as it was so small. The pool was ridiculously small for a hotel of that size and stature. The charge for valet service (no other option) was very high and at one point we had to wait 30 minutes for our car (it wasn't busy). Also maybe it's just me but isn't charging for internet service such an outdated concept? I mean come on, you're already paying a LOT to stay at this hotel.
Genuine Hotels.com guest review
3 night trip Sep 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Best hotel in Miami"
This is defenitly best hotel in Miami Great location. Restaurants and bars in the hotel are great Managements and the staffs are very professional.
Genuine Expedia guest review
Other trip Sep 25, 2014
bob
US
5.0 / 5Outstanding
We were celebrating an anniversary and the Mandarin proved to be the perfect stay! After busy days and nights, it was great to return to complete elegance and comfort. Relaxing by the pool offered perfect relaxation with a very capable, attentive staff. Lunch poolside was excellent. The concierge was helpful and recommendations were exactly what we were looking for. The Mandarin truly made us feel like a welcome guest!
Genuine Expedia guest review
Other trip Sep 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Spa"
Service was excellent key card a little tricky only glitch,Great Staff.
Genuine Hotels.com guest review
1 night trip Sep 16, 2014
A Traveler
US
5.0 / 5Outstanding
"Stay here"
This hotel is exactly what you would expect from a Mandarin. Loved it.
Genuine Expedia guest review
Other trip Sep 19, 2014
mike
US
3.0 / 5Good
Small room, small balcony (ledge), dirty carpet and no personal service.
Genuine Expedia guest review
Other trip Sep 14, 2014
A Traveler
US
4.0 / 5Excellent
Nice hotel for business travelers, very well located
Genuine Expedia guest review
Other trip Sep 11, 2014
A Traveler
US
5.0 / 5Outstanding
"Girl's weekend - barely left the hotel"
This hotel reminded me of Disney World, in that the hotel was immaculately maintained and the staff was the friendliest we've ever experienced. It is obvious that they screen each employee thoroughly for work ethic as well as personality. We barely left the hotel as the pool, spa, and both restaurants were so wonderful and relaxing. We all agreed that we'd come back here in a heartbeat either as a girl's weekend or with our spouses.
Genuine Expedia guest review
Other trip Sep 10, 2014
Amy
US
5.0 / 5Outstanding
"Love It !!!"
Stayed at the Mandarin for the second time this summer. Thoroughly enjoy this hotel and their services. I used the fitness center this time and found it to be very well equipped. We ate at Azul and it was quite good but, the ambiance and music were not what we expected. We were told it was a cozy and romantic restaurant so we booked dinner for our 27yr anniversary. Not complaining, because the food though pricey is excellent. But the decor' and music are certainly not what one would consider romantic or cozy. We also went to LaPaz for lunch and a late night drink/desert. Can't say enough about this Peruvian gem. Service and food are exquisite. We highly recommend!!!
Genuine Hotels.com guest review
1 night trip Aug 26, 2014
Henri M
US
5.0 / 5Outstanding
"First class"
Everything was perfect. Service fantastic.
Genuine Hotels.com guest review
3 night family trip Aug 29, 2014
Eugene
US
5.0 / 5Outstanding
"Perfect Location"
Quiet and comfort, Right next to the Business Center without loosing his particular calm of be on an Island.
Genuine Expedia guest review
Other trip Sep 1, 2014
Juan
US
5.0 / 5Outstanding
"Best experience ever!"
Two days in Miami with Mandarin Hotel were great. Great customer service and great room. The information desk provided great direction and made our first time trip in Miami really easy.
Genuine Hotels.com guest review
2 night romance trip Aug 23, 2014
A Traveler
US
5.0 / 5Outstanding
"eXCELLENT PLACE IN mIAMI"
All good.
Genuine Hotels.com guest review
1 night trip Aug 24, 2014
A Traveler
US
4.0 / 5Excellent
I/ve heard so much hype about this property for so many years I was really looking forward to finally staying there. Not only did it not live up to my expectations, it didn't compare to many top properties I've visited, even recently. It's tired. Clearly on its way down from the peak days it supposedly had. Front Desk and valet personnel great. Bar service and poolside below average. The spa doesn't appear to have a clue… The room space is very good. Decor a bit tired. Halls and common areas are looking dated and or tired.
Genuine Hotels.com guest review
1 night trip Aug 25, 2014
A Traveler
US
5.0 / 5Outstanding
Fantastic luxury hotel, but unpretentious, in the heart of downtown.
Genuine Expedia guest review
Other trip Aug 27, 2014
A Traveler
US
5.0 / 5Outstanding
"A nice hotel near downtown Miami..."
No complaints... we had a very nice week there... I would recommend this hotel especially to those looking for a nice hotel near downtown Miami... The pool is a littlebit small but not many people in...
Genuine Expedia guest review
Other trip Aug 19, 2014
Iman
US
5.0 / 5Outstanding
"Best hotel I ever tried in the us"
Nice staff and hotel experience. Only thing I would like to complain is that the earl grey tea offered in breakfast buffet is not quite good.
Genuine Expedia guest review
Other trip Aug 18, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent hotel, from beginning to end."
Large, comfortable, clean & modern rooms. Service is second to none. Beautiful views.
Genuine Expedia guest review
Other trip Aug 14, 2014
MHB
US
5.0 / 5Outstanding
Awesome. One of the best hotels I have stayed in. Service was exceptional.
Genuine Hotels.com guest review
3 night family trip Aug 6, 2014
Paul R
US
5.0 / 5Outstanding
Superb room design and furninshings with large space.
Genuine Expedia guest review
Other trip Aug 13, 2014
A Traveler
US
5.0 / 5Outstanding
"A hotel with 1st class services for DIVAS like us."
This hotel was more than we expected. The staff always greeted us with a smile on their faces, they went out of the way to make sure our stay was a pleasant stay. Safety was also a factor that is considered; you have to have a key to enter any of the floors within the hotel. This was indeed our home away from home.
Genuine Expedia guest review
Other trip Aug 9, 2014
Thunder
US
5.0 / 5Outstanding
"Very nice"
Very nice hotel away from the south beach very quite close by nice restaurants I recommend True Lucks nice stake and seafood
Genuine Expedia guest review
Other trip Aug 7, 2014
saud alzaid
US
5.0 / 5Outstanding
"Awesome hotel but not beach to swim."
We enjoy being at the Mandarin Oriental. I was dissapointed at the beginning because I thought they have a swim beach but they don't. We love it either way. 20 min to south beach driving.
Genuine Expedia guest review
Other trip Aug 7, 2014
Patty
US
5.0 / 5Outstanding
"Over the top excellent service"
The Mandarin Oriental is situated in a gorgeous setting with spectacular views. We were checked in by Winnie, who was extremely warm and friendly. We mentioned that we were having a mother daughter weekend to celebrate my birthday. Winnie escorted up to our room and showed us the amenities. Absolutely wonderful personal service. Our room was beautiful with exceptional views. The next day when we returned to our room, I discovered a birthday card from Winnie and a birthday Tiramasu that was amazing!! La Mer was exceptional, the food at the pool was excellent, particularly the sushi, the nightly entertainment was excellent, the gym was excellent - even great service there!
Genuine Hotels.com guest review
3 night trip Jul 25, 2014
Carol Fricks
US
4.0 / 5Excellent
"Nice but not extraordinary"
For the name brand and expectations not as good as we thought
Genuine Expedia guest review
Other trip Jul 25, 2014
Oscar
US
5.0 / 5Outstanding
"Glad we stayed!"
We had a couple of hotels on our list. We decided to go with the Mandarin and we were so glad. Hotel staff was very courteous and used our name each time we left or arrived back. The room was spacious even with a crib! The view was awesome. The turn down service at night spoiled us, it was so well done.
Genuine Expedia guest review
Other trip Jul 24, 2014
A
US
5.0 / 5Outstanding
the only rhing I didnt like was that we cant get in the water on the beach but everything else was excelent
Genuine Expedia guest review
Other trip Jul 22, 2014
Mary
US
5.0 / 5Outstanding
"Amazing Experience"
From the moment we arrived, the staff was extremely pleasant and helpful. The Mandarin is a great place to pamper yourself. The rooms were spacious, the bed was very comfortable and the view was outstanding. I highly recommend it for a nice get away with a lot of pampering!
Genuine Hotels.com guest review
1 night trip Jul 16, 2014
Barb
US
5.0 / 5Outstanding
"Outstanding!!!!"
Was a great get away for my wife and I. We usually lay around and order room service, and end up being disappointed, but the food and service was great all around.
Genuine Hotels.com guest review
2 night trip Jul 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel beautfiul private beach"
Staff was very friendly, only complaint I have is my watch went missing when I came back from the pool. Did a police report and all, the management wasn't even generous enough give any complimentary credits or anything.
Genuine Expedia guest review
Other trip Jul 15, 2014
Sabby
US
5.0 / 5Outstanding
"Excellent hotel"
Outstanding customer service, beautiful location, breathtaking views! Highly recommend!
Genuine Expedia guest review
Other trip Jul 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Steve Youngblood"
Excellent service, room was really clean and modern. Pool small but still nice view of the bay.?
Genuine Expedia guest review
Other trip Jul 15, 2014
steve youngbloo
US
5.0 / 5Outstanding
"Five Star Hotel; All Debbie-Downers stay home"
Great Hotel. 5 star all the way. Service, quality, staff, and restaurants were all top notch. Specially loved the "La Mar" Peruvian restaurant. Server, Anibal, was very good, informative, and responsive throughout our meal. And of course, it is Miami so yes the valet costs a bit and the hotel costs a bit but you get what you pay for, so all the Debbie-Downers griping about the cost of parking or the other expenses can go stay at the Super duper 8.
Genuine Hotels.com guest review
1 night trip Jul 9, 2014
HM
US
5.0 / 5Outstanding
"Great one of the best hotels I have stay in."
Everything was geat, the staff is so kind and very helpful
Genuine Expedia guest review
Other trip Jul 14, 2014
A Traveler
US
5.0 / 5Outstanding
5 Star Quality all the way. Best in class amenities, staff, food.
Genuine Expedia guest review
Other trip Jul 13, 2014
A Traveler
US
4.0 / 5Excellent
"Highly recommended!"
Where do I begin? From the staff to the food and the hotel it was an amazing stay overall. Recommend this hotel to anyone! One thing that disappointed me was the wifi. You have to pay for wifi which to me is odd. But overall I give it 5 stars.
Genuine Expedia guest review
Other trip Jul 8, 2014
Kristine
US
5.0 / 5Outstanding
Helpful, attentive staff who made our stay very enjoyable and relaxing. Beautiful hotel and clean rooms.
Genuine Expedia guest review
Other trip Jul 8, 2014
kristin
US
3.0 / 5Good
"Nice location, view and staff"
My overall experience was OK. The staff were very pleasant and the view was great HOWEVER, the amount of mosquitoes by the pool area was outrageous. It's been three days since my stay and my family and I are still battling these mosquito bites. Another downer was the size of the beds. My reservation was suppose to include double queen beds and the beds were more like a full size mattress.
Genuine Expedia guest review
Other trip Jul 7, 2014
Jen
US
5.0 / 5Outstanding
"Lovely excellent"
Relaxing, great food/ drinks, rooms where on point, housekeeping great & room service was good
Genuine Expedia guest review
Other trip Jul 7, 2014
lesley
US
5.0 / 5Outstanding
"Superb hotel on the bay."
The deluxe bay view room was huge with large balcony and wonderful bathroom with separate shower. Staff was excellent.
Genuine Expedia guest review
Other trip Jul 7, 2014
Joe
US
5.0 / 5Outstanding
"Beautiful hotel on its own island. Great staff."
Staff went above and beyond. Beautiful facilities. Large rooms.
Genuine Expedia guest review
Other trip Jul 7, 2014
Jason
US
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