All hotels in Miami, Florida, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here500 Brickell Key Dr, Miami, FL, 33131, United States of America, ‏‎800-491-6126
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4.7 / 5Outstanding

Score breakdown (from 404 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.7
  • Comfort
    4.7
  • Condition
    4.7
  • Neighborhood
    4.6
5.0 / 5Outstanding
"A nice hotel near downtown Miami..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
No complaints... we had a very nice week there... I would recommend this hotel especially to those looking for a nice hotel near downtown Miami... The pool is a littlebit small but not many people in...
Genuine Expedia guest review
Other trip Aug 19, 2014
Iman
US
5.0 / 5Outstanding
"Best hotel I ever tried in the us"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice staff and hotel experience. Only thing I would like to complain is that the earl grey tea offered in breakfast buffet is not quite good.
Genuine Expedia guest review
Other trip Aug 18, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent hotel, from beginning to end."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Large, comfortable, clean & modern rooms. Service is second to none. Beautiful views.
Genuine Expedia guest review
Other trip Aug 14, 2014
MHB
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Awesome. One of the best hotels I have stayed in. Service was exceptional.
Genuine Hotels.com guest review
3 night family trip Aug 6, 2014
Paul R
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Superb room design and furninshings with large space.
Genuine Expedia guest review
Other trip Aug 13, 2014
A Traveler
US
5.0 / 5Outstanding
"A hotel with 1st class services for DIVAS like us."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel was more than we expected. The staff always greeted us with a smile on their faces, they went out of the way to make sure our stay was a pleasant stay. Safety was also a factor that is considered; you have to have a key to enter any of the floors within the hotel. This was indeed our home away from home.
Genuine Expedia guest review
Other trip Aug 9, 2014
Thunder
US
5.0 / 5Outstanding
"Very nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice hotel away from the south beach very quite close by nice restaurants I recommend True Lucks nice stake and seafood
Genuine Expedia guest review
Other trip Aug 7, 2014
saud alzaid
US
5.0 / 5Outstanding
"Awesome hotel but not beach to swim."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We enjoy being at the Mandarin Oriental. I was dissapointed at the beginning because I thought they have a swim beach but they don't. We love it either way. 20 min to south beach driving.
Genuine Expedia guest review
Other trip Aug 7, 2014
Patty
US
5.0 / 5Outstanding
"Over the top excellent service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Mandarin Oriental is situated in a gorgeous setting with spectacular views. We were checked in by Winnie, who was extremely warm and friendly. We mentioned that we were having a mother daughter weekend to celebrate my birthday. Winnie escorted up to our room and showed us the amenities. Absolutely wonderful personal service. Our room was beautiful with exceptional views. The next day when we returned to our room, I discovered a birthday card from Winnie and a birthday Tiramasu that was amazing!! La Mer was exceptional, the food at the pool was excellent, particularly the sushi, the nightly entertainment was excellent, the gym was excellent - even great service there!
Genuine Hotels.com guest review
3 night trip Jul 25, 2014
Carol Fricks
US
4.0 / 5Excellent
"Nice but not extraordinary"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
For the name brand and expectations not as good as we thought
Genuine Expedia guest review
Other trip Jul 25, 2014
Oscar
US
5.0 / 5Outstanding
"Glad we stayed!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a couple of hotels on our list. We decided to go with the Mandarin and we were so glad. Hotel staff was very courteous and used our name each time we left or arrived back. The room was spacious even with a crib! The view was awesome. The turn down service at night spoiled us, it was so well done.
Genuine Expedia guest review
Other trip Jul 24, 2014
A
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
the only rhing I didnt like was that we cant get in the water on the beach but everything else was excelent
Genuine Expedia guest review
Other trip Jul 22, 2014
Mary
US
5.0 / 5Outstanding
"Amazing Experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
From the moment we arrived, the staff was extremely pleasant and helpful. The Mandarin is a great place to pamper yourself. The rooms were spacious, the bed was very comfortable and the view was outstanding. I highly recommend it for a nice get away with a lot of pampering!
Genuine Hotels.com guest review
1 night trip Jul 16, 2014
Barb
US
5.0 / 5Outstanding
"Outstanding!!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Was a great get away for my wife and I. We usually lay around and order room service, and end up being disappointed, but the food and service was great all around.
Genuine Hotels.com guest review
2 night trip Jul 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel beautfiul private beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff was very friendly, only complaint I have is my watch went missing when I came back from the pool. Did a police report and all, the management wasn't even generous enough give any complimentary credits or anything.
Genuine Expedia guest review
Other trip Jul 15, 2014
Sabby
US
5.0 / 5Outstanding
"Excellent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Outstanding customer service, beautiful location, breathtaking views! Highly recommend!
Genuine Expedia guest review
Other trip Jul 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Steve Youngblood"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent service, room was really clean and modern. Pool small but still nice view of the bay.?
Genuine Expedia guest review
Other trip Jul 15, 2014
steve youngbloo
US
5.0 / 5Outstanding
"Five Star Hotel; All Debbie-Downers stay home"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great Hotel. 5 star all the way. Service, quality, staff, and restaurants were all top notch. Specially loved the "La Mar" Peruvian restaurant. Server, Anibal, was very good, informative, and responsive throughout our meal. And of course, it is Miami so yes the valet costs a bit and the hotel costs a bit but you get what you pay for, so all the Debbie-Downers griping about the cost of parking or the other expenses can go stay at the Super duper 8.
Genuine Hotels.com guest review
1 night trip Jul 9, 2014
HM
US
5.0 / 5Outstanding
"Great one of the best hotels I have stay in."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything was geat, the staff is so kind and very helpful
Genuine Expedia guest review
Other trip Jul 14, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
5 Star Quality all the way. Best in class amenities, staff, food.
Genuine Expedia guest review
Other trip Jul 13, 2014
A Traveler
US
4.0 / 5Excellent
"Highly recommended!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Where do I begin? From the staff to the food and the hotel it was an amazing stay overall. Recommend this hotel to anyone! One thing that disappointed me was the wifi. You have to pay for wifi which to me is odd. But overall I give it 5 stars.
Genuine Expedia guest review
Other trip Jul 8, 2014
Kristine
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Helpful, attentive staff who made our stay very enjoyable and relaxing. Beautiful hotel and clean rooms.
Genuine Expedia guest review
Other trip Jul 8, 2014
kristin
US
3.0 / 5Good
"Nice location, view and staff"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
My overall experience was OK. The staff were very pleasant and the view was great HOWEVER, the amount of mosquitoes by the pool area was outrageous. It's been three days since my stay and my family and I are still battling these mosquito bites. Another downer was the size of the beds. My reservation was suppose to include double queen beds and the beds were more like a full size mattress.
Genuine Expedia guest review
Other trip Jul 7, 2014
Jen
US
5.0 / 5Outstanding
"Lovely excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Relaxing, great food/ drinks, rooms where on point, housekeeping great & room service was good
Genuine Expedia guest review
Other trip Jul 7, 2014
lesley
US
5.0 / 5Outstanding
"Superb hotel on the bay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The deluxe bay view room was huge with large balcony and wonderful bathroom with separate shower. Staff was excellent.
Genuine Expedia guest review
Other trip Jul 7, 2014
Joe
US
5.0 / 5Outstanding
"Beautiful hotel on its own island. Great staff."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff went above and beyond. Beautiful facilities. Large rooms.
Genuine Expedia guest review
Other trip Jul 7, 2014
Jason
US
5.0 / 5Outstanding
"Exceptional Hotel in the Heart of Downtown"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The property is situated on Brickell Key which is conveniently located in downtown, and only 10 mins from Southbeach. While it is not a beachfront hotel, the property is built on the waters edge though it doesn't have a traditional beach. The pool area is infinity edge on the water with a view of downtown. The rooms are very well appointed and staff is second to none amazing. Restaurants are all great though pricey, but in line with a 5 star property.
Genuine Expedia guest review
Other trip Jul 7, 2014
Roy
US
5.0 / 5Outstanding
"Wonderful hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
At the Mandarin Oriental twice i've always had a wonderful experience
Genuine Expedia guest review
Other trip Jul 6, 2014
margaret
US
5.0 / 5Outstanding
"Hotel is beautiful!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I stayed here for a week and was treated like a king! The hotel staff is by far the best in Miami. Very helpful and polite. I would recommend this hotel for an awesome stay!
Genuine Expedia guest review
Other trip Jun 30, 2014
CJ
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The experience was good really nice service really cleane in everything no to bad on the prizes really close to the beache really nice people to take care of you they couldn't don better really nice sirvice very gooooooood
Genuine Expedia guest review
Other trip Jun 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Amazing, Wonderful, Excellent Experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Mandarin is located on a man-made island, Brickell Key, so the views are absolute stunning. The staff was excellent, opening doors, checking if your every need can be met. The hotel is beautifully appointed and the room was so great that I actually wanted to spend time in there. I still miss the bathroom with large tub, shower, and marble everywhere. The grounds are calming in their beauty and quiet. Pool was great, pool bar even better: cocktails, frozen Mojitos best drink I had the whole trip, sushi that I'm still thinking about, and everything in between. Private beach with postcard views. Take plenty of pictures! The bar was extremely classy with friendly staff and live music at night. Between the two restaurants, Azul and La Mar, we enjoyed dinners that were interesting, delicious, and pleasing to the eye. I am still taking it all in. The Mandarin Oriental is not just a hotel its an experience that has to be re-lived as much as vacation time will allow!Just writing this review is sending me back and I rarely write reviews for anything. I cannot recommend the Mandarin more highly!
Genuine Expedia guest review
Other trip Jun 23, 2014
Barry
US
5.0 / 5Outstanding
"Lovely."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
A family member lives in Miami. Have stayed in quite a few Miami and South Beach hotels, including the Ritz Carlton and Viceroy. This ranks at the top. The staff was wonderful - kind and always ready to help w/any question. Service was excellent. Food at both hotel restaurants was excellent as well - it's difficult to find truly good food in Miami. Both restaurants were a wonderful surprise. Location was perfect for the visit - on the Brickell point, quiet, not too crowded or loud. Very nice room, great bathroom, and balcony.
Genuine Expedia guest review
Other trip Jun 23, 2014
Maria
US
5.0 / 5Outstanding
"Good location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
A hotel everything was good but parking is expensive
Genuine Expedia guest review
Other trip Jun 22, 2014
natty
US
5.0 / 5Outstanding
"5 star getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I recommend this hotel to anyone traveling to downtown Miami. Beautiful balcony views and luxurious rooms. The turndown service is devine. Openness of bathroom to bedroom may not work for families traveling with kids.
Genuine Expedia guest review
Other trip Jun 21, 2014
VL
US
5.0 / 5Outstanding
"Great all around, I wish I could give it a 6."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff and facilities at the Mandarin Oriental, Miami are absolutely top notch. While this hotel has great ratings overall on Expedia, I cannot believe that anyone rated it less than a 5 in any area. Rooms are beautiful, modern, clean and well stocked. The staff is what makes this so perfect. Everyone knew me by name (during only a 4 day stay). Meals and drinks were expensive, but so well worth it because the service is absolutely top notch. Staff did everything to ensure that our stay was absolutely perfect. My wife had a half day treatment in the spa (again expensive) and absoultely loved the pampered treatment that she received. We cannot afford a place like this on a regular basis, but for a splurge, it was...................PERFECT. I don't know what else to say. Couldn't have been better.
Genuine Expedia guest review
Other trip Jun 17, 2014
Jason
US
4.0 / 5Excellent
"Great hotel..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Had a great time...except for parking, which is valet only, everything was great.
Genuine Expedia guest review
Other trip Jun 16, 2014
bn
US
5.0 / 5Outstanding
"Great hotel convenient to Downtown Miami"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Terrific stay. Great view, great food, great service.
Genuine Expedia guest review
Other trip Jun 14, 2014
Tom
US
5.0 / 5Outstanding
"Excellent service, location and amenities"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Although pricey, this is a great hotel you can reserve for very special occasions.
Genuine Hotels.com guest review
1 night romance trip Jun 7, 2014
A Traveler
US
3.0 / 5Good
"We could not stay! They overbooked the hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
It was not nice, at least they sent us to another good hotel
Genuine Expedia guest review
Other trip Jun 9, 2014
juan
US
5.0 / 5Outstanding
"BEST HOTEL IN MIAMI!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
One of the BEST HOTEL IN MIAMI! Very CLEAN and Very FRIENDLY STAFF!! I had a wonderful 6nights stay with my bf in this amazing hotel! Will go back there again soon!
Genuine Expedia guest review
Other trip Jun 3, 2014
kristin
US
1.0 / 5Poor
"the room are affordable, but the service expensive"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
the room are affordable, but the service expensive , also in the picture you can see that they got beach ,so you assume that is a real place where you can swim , but it is not, that is only a fake sand with palms .
Genuine Expedia guest review
Other trip Jun 2, 2014
A Traveler
US
5.0 / 5Outstanding
"The Mandarin...Relaxation... Comfort..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel staff is very catering to any needs you have. The pool staff is amazing especially Cesso!!! He always went out of his way to make sure my friend and I had every thing we needed to feel relaxed. Even if it wasn't readily available he would find it:) will definitely stay again.
Genuine Expedia guest review
Other trip Jun 1, 2014
Tiffany & Reyna
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
all over we had a nice time staying at the hotel location was perfect , staff was friendly, rooms were nice.
Genuine Expedia guest review
Other trip May 28, 2014
A Traveler
US
5.0 / 5Outstanding
"GREAT AREA"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
GREAT, EXCELLENT HOTEL
Genuine Hotels.com guest review
4 night trip with friends May 21, 2014
SONYA
US
2.0 / 5Fair
"Not worth the money"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I was expecting at least free internet from a 5 star hotel but it was not free and I end up paying $5 per hour which is just frustrating. You should be careful when you book with Expedia that breakfast is not included and it cost you $38/person which is $76 for a couple and does not worth it. It is far from any beach in Miami and despite the pictures in the website closest beach is 30 mins drive from the hotel which cost between $30-40 by taxi. You can definitely find better hotels with better rates and including free wifi & breakfast in Miami.
Genuine Expedia guest review
Other trip May 27, 2014
Ali
US
5.0 / 5Outstanding
"wonderful place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything and everyone just perfect. Looking forward to coming back.
Genuine Expedia guest review
Other trip May 27, 2014
ee
US
5.0 / 5Outstanding
"Very Relaxing and great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I was at this hotel for a conference but enjoyed a day early. The staff was very helpful and couldn't do enough to help. The beach area was very relaxing and private.
Genuine Expedia guest review
Other trip May 26, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Impeccable service! We never had to leave the hotel the entire weekend! Pool was great! Pool service was amazing. The spa treatment was among the best we've ever experienced. The music at the lobby bar at night was fantastic.
Genuine Hotels.com guest review
2 night trip May 16, 2014
Francisco
US
3.0 / 5Good
"MO in Downtown Miami"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    1.0
Love MO generally and this is a nice property but limited in terms of what it offers. La Mar restaurant was fantastic, would go back again and again. Food is different and amazing. Rooms are nice, with great water views. Pool area is small and nothing special. Spa is great but very expensive. Downtown Miami is full of construction and doesnt feel so safe to walk around.
Genuine Hotels.com guest review
3 night business trip May 8, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel was overall nice. Beach was artificial and very small. I expected rooms to be more luxurious in a 5 star hotel than they were. Pool side views of the bay were great
Genuine Expedia guest review
Other trip May 9, 2014
A Traveler
US
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