"Best hotel in Miami"
I spent two nights with my family and really enjoyed the hotel, kind staff and great food.Genuine Expedia guest review
"Wonderfull hotel with a "private" beach"
Spent only 2 nights but had a very pleasant stay. The room is confortable, spacious and with contemporary furniture. The bed is splendid. Dinner at Azul was a good experience. Overall very, very satisfiedGenuine Expedia guest review
Hotel was great. Staff was awesome. Bartender Ivan is the best... Ivan if your reading this, this is Gary from DC..... Bellman, valet parking guys are the best....Genuine Expedia guest review
"nice hotel in brickell key"
very nice vacation week in miami in a superb hotelGenuine Expedia guest review
I had a great time at Mandarim Oriental. Never had such better service before from the house keeping to the valet guys. Not even counting the wait staff at the pool. Wonderful specially a super nice waitress Kathy at the pool. I recommend this place for anybody who is looking for a nice place to relax w a beautiful view.Genuine Hotels.com guest review
"VERY COMMON HOTEL"
VERY NORMAL ROOMS, BEDS AND PILLOWS VERY UNCOMFORTABLE ALIKE ARE VERY NORMAL FACILITIES OF A 4 STAR HOTEL,THEY DON'T KNOW THE EXPEDIA ELITE PLUS CARD.Genuine Expedia guest review
"lovely room. beautiful view"
i loved the room. felt like asia. excellent room service. good menu choices including miso soup and sushis. amazing surround system, dvd and tv in the room. view to the bay.Genuine Expedia guest review
"Nice hotel, good service"
Nice hotel, good service, if you are looking for a clean and quite stay, make sure to add Mandarin to your listGenuine Expedia guest review
The staff was wonderful, the rooms clean and the experience was just fantastic. I was able to relax and have a great time with my wife.Genuine Expedia guest review
"Great hotel, great location, great view"
We had a great experience at the Mandarin Oriental. Not only because of its facilities and cleaniness but also for the view we had from our room window.Very recommendableGenuine Expedia guest review
My husband and I had a wonderful experience at the Mandarin Oriental in Miami, FL. Top notch service and accommodations. We would not stay anywhere else in Miami!Genuine Expedia guest review
The service is phenomenal. Everyone is friendly. Everyone speaks to you as you walk by -- some of them calling you by name. I love the 'do not disturb' button in the room -- no annoying knocks on the door. Keep in mind that their beds are very firm. We had a problem with the TV automatically shutting off. We had someone come up to the room 3 times over […] a period of 3 days. I was a little disappointed that they couldn't fix the TV or offer another suggestion but, other than that, the hotel was fabulous. Read moreGenuine Hotels.com guest review
"Nice hotel, food could be better"
The hotel and staff were excellent. When mistakes arose they were very willing to correct, without question, and entirely at their expense. The hotel has its own "beach" but it is not one from which you can access the bay; however the pool was great. The only area that we found less than 100% satisfactory was the food. For the hotel and the cost of […] the food something better is needed. Whilst well prepared it was only average in quality. If you don't intend to move out of the hotel to eat - there are not many other facilities locally - then this is a factor to consider further. Read moreGenuine Expedia guest review
Excellent Hotel. We have stayed several times before and it is always great! I can't say enough about the staff, food, area, etc. We will go again and again!Genuine Hotels.com guest review
"5 star service"
My husband and I really enjoyed our stay . The staff was very professional and friendly. 5 star treatment, I would stay there again.Genuine Expedia guest review
"Elegant and Outstanding Service"
A quick overnight stay at the conclusion of our 20th anniversary celebration in Keywest turned out to be the best night of our vacation. Just mentioning it was our anniversary at check in lead to champagne in our room and fresh white rose petals in the form of hearts on our bed when we returned from dinner. We've traveled around the world but it was […] the first time in a Mandarin Hotel but it will not be our last! Read moreGenuine Hotels.com guest review
One if the nicest hotels I've stayed at. Everyone was amazing there and hotel is gorgeous!Genuine Expedia guest review
This is located at the heart of Brickell in Miami, off on an island. At check in, front desk offered us tea or water that she brought over to us from behind the counter. She asked us if it was our first time there and she escorted us to the elevator, too. We walked into a gorgeous room overlooking the bay and the skyline. And on the TV, a welcome message […] personalized with my husband's name was such a nice touch (this was a trip for his birthday). While other hotels had basic channels, they offered extras such as Showtime and HBO. Everyone was courteous and the amenities were just spectacular. We dined at the Cafe Sambal that offered a wide-array of Asian fusion dishes. Read moreGenuine Expedia guest review
"Excellent stay and beautiful view"
Room was very nice. Pillows a bit too fluffy but all things considered stay could not have been better. View was wonderful and restaurant food first class. Definite do over!Genuine Expedia guest review
"Excellent Hotel, Great friendly staff!"
Great time was had. Beautiful beach and pool area. Staff could not have been more friendly and accommodating.Genuine Expedia guest review
"Great hotel great location great service"
Edddie at the lobby bar was engaging and excellent with serviceGenuine Expedia guest review
"Miami - Without the South Beach Fanfare"
Hotel staff was extremely accommodating from check in to check out. They found a room with a bay view for us when we requested it, and catered to every request we had. We could not have asked for a more relaxed atmosphere.Genuine Expedia guest review
"Truly 5 Star!!"
My husband and I stayed here for our anniversary and we absolutely loved it! Our room overlooked the Bay and it was beautiful!Genuine Expedia guest review
Stayed here with my wife and 18 month old daughter. Very accommodating and a crib was provided. There was a small beach area and park just outside the hotel which my daughter enjoyed very much. I would recommend this hotel if you are traveling with your family.Genuine Expedia guest review
It is a really great hotel that both good for family and business.Genuine Expedia guest review
exceptional hotelGenuine Hotels.com guest review
"Staying in Miami...I recommend the Mandarin"
One of the best hotels I been too. Excellent customer service! I felt like a VIP during my stay.Genuine Expedia guest review
best hotel service ever!Genuine Hotels.com guest review
This hotel exceed ALL my expectations, I now only want to stay at this chain of hotels.Genuine Expedia guest review
"Amazing. Centrally located."
Perfect place for business and pleasure. Very professional staff.Genuine Expedia guest review
"great address in Brickwell"
Pros Great experience with great welcome from everybody. Really it makes the difference Breakfast buffet is fantastic. Cons: Pool was closed after 4pm during our 2 days stay for private event. Valet Parking only and really expensiveGenuine Expedia guest review
"OK ..could be better !"
I have requested a quiet room which further away from the elevator as I read the review in Tripadvisor that the wall between the room are very thin. My room was at the far end but still it was so noisy from the next door. We could hear the noise and loud music throughout the day. It destroys the whole experience. However, pool was nice as its isolated. […] The restaurants: both Azul and Sambal are good, but not as good as the rating suggests. Suggested to go to other places in Epic hotel i.e. Zuma provides much better Japanese food. Read moreGenuine Expedia guest review
Perfect except for the construction near the hotel that makes car transportation in and out of the area very annoying and difficult.Genuine Expedia guest review
"Sophisticated Surroundings Soothes Soul"
This is what a quality hotel should be!! Outstanding service, wonderful food, beautiful rooms, and warm people. If you go to Miami, skip the glitz of South Beach. The Mandarin Oriental brings it's "A" game.Genuine Expedia guest review
"Great Romantic Get A Way"
The hotel is gorgeous, the staff is friendly and helpful and the food is delicious!Genuine Expedia guest review
"Luxurious room with small!!! balcony"
We were impressed with the size of the room (but at these prices that should be expected), but the balcony was so small that it could only fit one chair. Make sure that you are not put in a room ending in 17 as the balconies are curved! Housekeeping did an excellent job with the room but the service at the pool, restaurants and front desk was not so […] good and slapdash at times. The bellmen were good and we have already commented on the great housekeeping team. The location is good if you want a quiet setting away from South Beach. You should definitely visit nearby Mary Brickell village for breakfast, lunch, dinner and drinks, especially if you don't want to pay $30 each for breakfast. Finally, don't expect a real beach as that is just an illusion. Their so called "beach" is just sand with no access to the water at all and a concrete seawall separating it from the water. Read moreGenuine Hotels.com guest review
"beautiful and special"
the hotel is a special treat for the guest. Beautiful in every aspects. Prime location on a semiprivate island overlooking the bay.The breakfast on the terasse is an experience, breakfast is expensive but expected for a hotel of this category, but the portions are generous and the food of excellent quality. The rooms are nicely decorated, the bathroom […] spaceous with many thick large towels. The rooms had complimentary chocolates and brownies. Only minus the high charges for WiFi and valet parking. Read moreGenuine Expedia guest review
OutrageousGenuine Hotels.com guest review
"great for everethy"
The best hotel in miami, luxury and great locationGenuine Expedia guest review
Excellent staff, food,comfort and viewGenuine Hotels.com guest review
"Good 5 star"
Clean, comfortable, beautiful view and great serviceGenuine Expedia guest review
"Get away at the Mandarin"
Very nice hotel with great service. It appears to be more oriented towards the business crowd rather than the vacationer. But none the less, an enjoyable stay. Very friendly and welcoming staff!Genuine Hotels.com guest review
"Mandarin Oriental Miami"
This hotel exceeded all of my expectations. There isn't one thing I could be even the least bit negative about. I highly recommend this hotel as one of the finest I have ever stayed in.Genuine Hotels.com guest review
"Not as expected..."
Hotel nice, but I was expecting a better 5 stars hotel experience. Unfortuntelly Hotel had an electricity issue for about 6 hours and only one elevator worked and there was no wire-less internet during all that period, making it impossible for working.Genuine Expedia guest review
"Valentines day exquisite"
Very romantic atmosphere. The room was clean as well as the bathroom.Genuine Expedia guest review
"Outstanding experience made anniversary memorable."
My wife and I really enjoyed our stay celebrating our 32th wedding anniversary. The professionalism and responsiveness of the personnel were just outstanding (valet, concierge, reception, room service, restaurant). When the reservation was made, I requested help to ensure a king size bed room with a nice view, to order flowers and to place them in […] the room ahead of time to surprise my wife upon arrival. The hotel personnel inmediately followed up on this, requested more details and agreed to make the arrangements. And they did it, big time: an impressive beautiful flower arrangement was there in the room, a complementary equally beautiful plate with fresh strawberries with chocolate, a nice handwritten note from the guess relation manager and a big heart formed with white rose petals on our bed. So, absolutely outstanding experience for us thanks to the exceptional personnel working at the hotel. Read moreGenuine Expedia guest review
"Great for every one."
Very clean and well managed hotel. Restaurants are very good with great service.Genuine Expedia guest review
"A combination of new years and the Manderine"
Brought closeness to our marriage that hasn't been there for years.Genuine Hotels.com guest review
Clean, luxurious, and great views. Only stayed one night on our wedding night so didn't indulge in any of the other amenities, but no complaints. New wife was thoroughly inmpressed.Genuine Hotels.com guest review
Phenomenal service, outstanding fresh seafood Sunday brunch (all you can eat lobster, oysters, sushi and more. Gorgeous location with beautiful pool, and friendly accommodating staff.Genuine Hotels.com guest review
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