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  • Holiday Inn Hotel & Suites Madison West
  • All hotels in Madison, Wisconsin, United States
All hotels in Madison, Wisconsin, United States
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1 room,  2 adults 
Adults Children
Room 1:

Holiday Inn Hotel & Suites Madison West - Madison

43.08245, -89.52497
3 stars
1109 Fourier Dr, Madison, WI, 53717 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $109
available on 05/24/13
Price Match Guarantee
4.1 43 5

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    Holiday Inn Hotel & Suites Madison West
    View Holiday Inn Hotel & Suites Madison West on a map
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Holiday Inn Hotel & Suites Madison West

    • Middleton - West Madison Hotels - Madison 1000 yards
    • Capital Brewery Hotels - Middleton 1700 yards
    • National Mustard Museum Hotels - Middleton 1.1 miles
    • West Towne Mall Hotels - Madison 2.1 miles
    • University Research Park Hotels - Madison 3.0 miles
    • All landmarks in Madison

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      "" Reviewed by a Hotels.com guest on Feb 26, 2013

      All in all a decent hotel, nice price point. Rooms are large, beds comfy, plenty of pillow choices. A bit dated in some respects but clean and very nice staff!!

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      "Comfortable, Clean, and Affordable" Reviewed by a Hotels.com guest on Feb 26, 2013

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    Overview of Holiday Inn Hotel & Suites Madison West - Madison

    Location.
    Located in Madison (Middleton - West Madison), Holiday Inn Hotel & Suites Madison West is close to Capital Brewery, National Mustard Museum, and West Towne Mall. Also nearby is University Research Park.

    Hotel Features.
    Holiday Inn Hotel & Suites Madison West has an indoor pool, a spa tub, and a fitness facility. Complimentary wireless Internet access is available in public areas and a computer station is located on site. There is a business center on site. Dining options at this Madison hotel include a restaurant and a bar/lounge. Additional amenities include an arcade/game room, multilingual staff, and gift shops/newsstands. Guests receive complimentary transportation including a roundtrip airport shuttle (available on request) and an area shuttle. Onsite parking is complimentary.

    Guestrooms.
    The 225 air-conditioned guestrooms at Holiday Inn Hotel & Suites Madison West include safes and complimentary newspapers. Complimentary wireless high-speed Internet access is provided. Televisions are equipped with satellite channels and pay movies. All accommodations provide direct-dial phones with voice mail. All units feature microwaves, refrigerators, and coffee/tea makers. Additional amenities include hair dryers and irons/ironing boards. In addition, housekeeping is offered daily and amenities available on request include wake-up calls.

    Image of Holiday Inn Hotel & Suites Madison West, Madison
    4.1 out of 5 Excellent (43 reviews)
    (Neighborhood average 4.2)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Nice service and enjoyed the meal at the resturaunt. The staff was very pleasant and accommodating. I would stay here again. by Husband and wife  from Sheboygan, WI on 05/02/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $109
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Suite Two Queen Beds Non-Smoking

    Executive Two Queen Beds Non-Smoking

    Kid Suite One King Bed Non-Smoking

    One Single Bed, Non-Smoking, Accessible

    Two Queen Beds Non-Smoking

    One King Bed Non-Smoking

    One King Bed Non-Smoking

    Standard

    Deluxe Suite

    One Bed, Non-Smoking, Accessible

    Executive One King Bed Non-Smoking

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa
    • Pets not allowed
    • Check-out time is: 11 AM
    • Check-in time starts at: 3 PM

    Amenities

    • General
    • Air-conditioned public areas
    • Area shuttle (complimentary)
    • Bar/lounge
    • Elevator/lift
    • Gift shops or newsstand
    • Number of buildings/towers - 1
    • Number of floors - 4
    • Restaurant
    • Swimming pool - indoor
    • Total number of rooms - 225
    • See more facilities
      • Computer station
      • Free RV, bus, truck parking
      • Free Wi-Fi
      • Luggage storage
      • Meeting facilities size (feet) - 6800
      • Meeting facilities size (meters) - 612
      • Number of meeting/conference rooms - 5
      • RV, bus, truck parking
    • Rooms (all rooms include)
    • Coffee/tea maker
    • Daily housekeeping
    • Hair dryer
    • In-room safe
    • Iron/ironing board
    • Microwave
    • Private bathroom
    • Refrigerator
    • Sofa bed
    • Wake-up calls
    • See more room details
      • Air conditioning
      • Climate control
      • Complimentary newspaper
      • Cribs/infant beds (complimentary)
      • Direct-dial phone
      • Free Wi-Fi
      • Pay movies
      • Satellite TV service
      • Voice mail
    • Services
    • ATM/banking
    • Coffee/tea in lobby
    • Fitness facilities
    • Free parking
    • Laundry facilities
    • Multilingual staff
    • Porter/bellhop
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Spa tub
    • View more services
      • Airport transportation (complimentary)
      • Arcade/game room
    • Business & Event
    • 24-hour front desk
    • Business center
    • Business services
    • Dry cleaning/laundry service
    • Multiple large conference rooms
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Benvenutos - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

    In-room dining choices include breakfast, lunch, and dinner, available from room service (during limited hours).

    Recreation

    An indoor pool and a spa tub are on site. Other recreational amenities include a fitness facility.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Madison, Wisconsin, United States
      of
    43.08245, -89.52497
    Hotel coordinates:

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    Area map

    A short guide to Middleton - West Madison

    Tucked along the southern shores of Lake Mendota, Middleton is within 6 miles of downtown Madison. This historic community features the National Mustard Museum, Capital Brewery Co., and Club Tavern, a restaurant and bar dating back to the 1880s. The city's trail system provides recreation opportunities and is highlighted with a 550-acre nature area that offers bird watching and wildlife viewing.

    see all hotels in Madison

    Nearby Activities & Points of Interest

    0.50 - 1.0 mi

    • Capital Brewery - 1700 yards

    1.0 - 3.0 mi

    • National Mustard Museum - 1.1 miles
    • West Towne Mall - 2.1 miles
    • University Research Park - 3.0 miles

    3.0+ mi

    • Hilldale Shopping Center - 3.7 miles
    • University of Wisconsin-Madison Arboretum - 5.6 miles
    • Camp Randall Stadium - 5.7 miles
    • University of Wisconsin Field House - 5.7 miles
    • UW Hospital and Clinic - 6.0 miles
    • Henry Vilas Zoo - 6.0 miles
    • Madison Dane County Regional Airport (MSN) - 9.8 miles
    • Janesville Southern Wisconsin Regional Airport (JVL) - 41 miles
    All hotels in Madison, Wisconsin, United States
    Reviews
    • All (43)
    • Business (6)
    • Romance (6)
    • Family (4)
    • Friends (3)
    • Other (24)
    4.1 / 5
    Excellent

    Score breakdown (from 43 reviews)

    • 5.0
      (18)
    • 4.0
      (18)
    • 3.0
      (4)
    • 2.0
      (1)
    • 1.0
      (2)

    Average rating for:

    • Cleanliness
      4.3
    • Service
      4.1
    • Comfort
      4.1
    • Condition
      4.0

    Reviews: Overall

    Holiday Inn Hotel & Suites Madison West - Madison
    5.0 / 5
    Outstanding
    "madison west holiday inn"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Nice service and enjoyed the meal at the resturaunt. The staff was very pleasant and accommodating. I would stay here again.
    Genuine Hotels.com guest review
    Business trip
    May 2, 2013
    Husband and wife
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    1.0 / 5
    Poor
    "VERY DISAPPOINTED"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    Our room was very dirty and we found old cookies under both beds, the telephone did not work. It was a complete mess....so bad that I do not even want to finish this rating!!!!
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    5.0 / 5
    Outstanding
    "Convenient to O'Hare - Nice Small Gym and Staff"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    fine
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    A Traveller
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Jan 2013
    A Traveller
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    5.0 / 5
    Outstanding
    "Classy but Comfortable Place"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    The staff at this hotel have always been very accommodating. There were lots of kids in the pool and hot tub, but they were all well behaved, and even us old folks had fun there. We had a very pleasant lunch at Benvenuto's in the hotel. They have a very inviting lobby with a bar where folks can hang out. The room was clean and comfortable. The only […] complaint I have is that the heater was rather noisy, and woke me up, but then I'm a light sleeper. The fridge and microwave in the room are a nice touch. Our microwave was a little glitchy, but they swapped it out for a new one while we were at lunch. All in all, a great place to stay. Read more
    Genuine Expedia guest review
    Other trip
    Jan 1, 2013
    Steve
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    3.0 / 5
    Good
    "3 Star hotel with a 4 Star lobby"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    Pillows in room very uncomfortable, Bathrooms although clean needs serious upgrade the shower had the feel of a locker room. Lobby was very nice with bar lounge and fireplace , Did'nt use pool look very nice if you had children. Also had a italian grill restaurant adjoin to the buildind did not eat there. this hotel is slighty better than average.
    Genuine Expedia guest review
    Other trip
    Nov 14, 2012
    JetSet Sycamore
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    4.0 / 5
    Excellent
    "Good for the most part."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    The air conditioner/heater in our room was rather loud. Also the hotel electrical outlets (nor the hotel hair dryer) seemed to work. Otherwise we had a nice stay and the hotel seemed well maintained overall.
    Genuine Expedia guest review
    Other trip
    Nov 6, 2012
    Al
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    3.0 / 5
    Good
    "Sir, do you have any coupons?"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    For this price there really should be a complimentary continental breakfast. Another thing, evidently there are coupons to be had for everything but how to get them? I reserved a room for a week with my 4 year-old son and only overheard that there were coupons for him to eat free! Then on another occasion I was ordering a drink from the bar and the […] bartender ask me if I had any coupons! Again, coupons? Please, someone who comes and stays for a week ought to get some consideration in the form of all these coupons that other patrons seem to come armed with. Where do they get them? I live abroad and don't get junk mail, etc. It is a bit odd to hear the waitresses going around to other tables asking people if they have coupons for discounts knowing that you have nothing. It undercuts the pleasure of an extended stay. Read more
    Genuine Expedia guest review
    Other trip
    Oct 29, 2012
    A Traveller
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    5.0 / 5
    Outstanding
    "Best deal I've ever had"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    I've never know this hotel to have a "superior" rating or reputation. But this one far exceeded my expectations! Excellent value, friendly front desk staff, clean rooms, large with whirlpool tub. Quiet, comfortable and friendly yet a bit upscale. I'm a veteran traveler so I've been in all types of hotels. I booked this hotel because some others were […] booked. Then I found out it had a small water park and became quite concerned. I was traveling alone and looking for a quick night's stop to get rest. When I checked in I asked for a room away from the pool and was accomodated. In fact, the only time I saw or heard kids was in the elevator! Read more
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    amoretrainer
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    5.0 / 5
    Outstanding
    "Grande"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Clean, easy, close to 12 highway. This should be optional; I don't like having to redo again and again because you want "a bit more'. Waste of time.
    Genuine Expedia guest review
    Other trip
    Oct 24, 2012
    Tom
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Oct 2012
    A Traveller
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Price was too high, but with other hotels all booked, we had to pay it.
    Genuine Hotels.com guest review
    1 night business trip in Sep 2012
    A Traveller
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I really liked this hotel as did my 2 and 6 year olds. My 11 and 13 year old boys thought the pool was too crowded but the rest of us had a blast! It was a great stop on our very long road trip.
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    A Traveller
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    2.0 / 5
    Fair
    "Only come for the waterpark"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    Stay away from this hotel unless you are a family coming to enjoy the 'waterpark'. I do not like running into dripping wet kids in the lobby of my hotel and bumping into me every time I get in the elevator. Badly laid out bathrooms in the rooms, no washclothes or bath mats and poor ventilation. The beds were comfortable, though.
    Genuine Expedia guest review
    Other trip
    Jul 30, 2012
    A Traveller
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    only one wash cloth for two of us both nighte, pool smelled of urine, pillows are to small for a king bed. I did like the high rise toilets and the walk in shower, although the water is so hard you couldn't get any lather up from the soap.
    Genuine Hotels.com guest review
    2 night romance trip in Apr 2012
    A Traveller
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    5.0 / 5
    Outstanding
    "Very nice, clean and friendly hotel."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very nice, clean and friendly hotel. Hotel is located near highway so easy access and shopping area is within driving distance.
    Genuine Expedia guest review
    Other trip
    Mar 31, 2012
    A Traveller
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very clean and comfortable hotel. Would stay here again.
    Genuine Hotels.com guest review
    2 night trip in Mar 2012
    A Traveller
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    5.0 / 5
    Outstanding
    "Nice family place"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We had our granddaughters along on a family birthday party and overnight. Nice water park for kids. Friendly staff. Excellent restaurant!! Great value! Very satisfied!
    Genuine Hotels.com guest review
    1 night trip in Mar 2012
    A Traveller
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      2.0
    Water park is very small. It is made for small children.
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Jan 2012
    A Traveller
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jan 2012
    A Traveller
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    4.0 / 5
    Excellent
    "Classy"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Beautiful lobby with a fireplace and Christmas Tree. Large, comfortable room. Nice bathroom, although the tub wasn't spotless. I enjoyed the stay.
    Genuine Expedia guest review
    Other trip
    Jan 9, 2012
    A Traveller
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    5.0 / 5
    Outstanding
    "Holiday Inn - Crawdaddy Cove"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Great place to stay with your kids when the ages are 2-14. Relaxing not to mention kids eat free at George's Chop House!
    Genuine Hotels.com guest review
    1 night trip with friends in Dec 2011
    lee r
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    4.0 / 5
    Excellent
    "Madison Holiday Inn"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Had a great time at this hotel, did not get too use the indoor park this time but plan to return and use it soon.
    Genuine Expedia guest review
    Other trip
    Oct 24, 2011
    A Traveller
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    4.0 / 5
    Excellent
    "Holiday Inn Hotel & Suites Madison West"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    My stay was in general a good transaction. Nice hotel in a good neighborhood, clean room and nice ammenities. If I had one not so positive thing to say would be that while it seemed the hotel was not very busy. Parking lot seemed empty and not many guests that particular weekend, but they put me in a room right above the back of the laundry, trash area […] and air conditioning equipment. I perfer an open window when I sleep most times of the year, but here all I smelled was laundry and the noise of the equipment and morning trash trucks. I understand everyone can't face the front of the hotel or what ever, it's just that when you do not have a high occupancy rate you might not want to stick people at the back of the hotel. So if you sleep with your window open be sure to specify a room somewhere other than the back of the hotel as I will from now on. Read more
    Genuine Hotels.com guest review
    1 night trip in Sep 2011
    Eddie M
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    4.0 / 5
    Excellent
    "Happy w/Hotel. Disappointed w/hotels.com"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    HOtel was very nice,however had ordered a king bed w/jetted tub and didn't even have a bathtub only shower. Aloso on hotels/com it stated that we had a full breakfast as part of our stay & we were charged. I had to go to the front desk & get voucher's. Breakfast was super cold and found hair in my eggs.
    Genuine Hotels.com guest review
    1 night romance trip in Sep 2011
    A Traveller
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    4.0 / 5
    Excellent
    "Holiday Inn Madison West"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    When we arrived we were booked into a two queen bed room when we reserved a suite. They switched us to a "family" suite. This was better than the original room but still had two queen beds when we reserved a king bed suit. Plus we were assured we reserved a smoking room and when we arrived after a 7 hour drive we were informed this was a no smoking […] hotel. We will not be staying in this hotel again. Read more
    Genuine Hotels.com guest review
    2 night romance trip in Aug 2011
    John N
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    5.0 / 5
    Outstanding
    "Great Manager, Great Hotel, Bad Lifeguards"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      3.0
    The hotel was awesome! The manager fixed a room reservation issue quickly and effortlessly, the room was awesome, the AC was not working properly, but that was a fluke i'm sure. The only issue is this awesome water park that is touted on the website was ruined by the under qualified, but over confident lifeguards. I'm not sure what the level of expectation […] should be for lifeguards working after 10:00, but these were not close. They treated the guys in our group like we were about 10 years old, and were over controlling on anything we could do in the pool. 1 of our group was whistled down for stepping on a slide, which he had to step over to get into the pool, they would not let us have a basketball to use on the basketball rim in the pool, and the reprimanded us for touching the rim. So all we could really do at that point was stand in the water. So my recommendation - come to sleep, but don't come to swim or for the water park. Read more
    Genuine Hotels.com guest review
    1 night trip with friends in Jul 2011
    Rob F
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    4.0 / 5
    Excellent
    "Overzealous Lifeguards"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    The hotel was in a great location and was very nice. The manager at the front desk was extremely helpful in assisting us with a special situation. However, the two lifeguards who were on duty that evening were overly controlling and were too eager to get off from work. Apparently the waterslide and other water activities close earlier than the pool, […] and the only thing the lifeguards would allow us to do in the pool is sit or stand along the edge. Great customer service, poor lifeguards. Read more
    Genuine Hotels.com guest review
    1 night trip with friends in Jul 2011
    A Traveller
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very clean, nice and convenient
    Genuine Hotels.com guest review
    1 night trip in Jul 2011
    A Traveller
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night family trip in Jun 2011
    A Traveller
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    4.0 / 5
    Excellent
    "Very Nice Hotel"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    The staff of the hotel were very friendly and extremely helpful. Due to a flight delay, I arrived at the hotel after the restaurant had closed but they went out of their way to provide me with an order to go (and the meal was very good!!)
    Genuine Expedia guest review
    Business trip
    Apr 30, 2011
    A Traveller
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Apr 2011
    A Traveller
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    1.0 / 5
    Poor

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2011
    A Traveller
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    3.0 / 5
    Good
    "Holiday Inn in west Madison"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    I had to things that disturbed me while I was there That the room next to me could hear everything happening in my room which is awful. And the second one is my husband was looking for his keys around the bed, suddenly he found many dirty towels under bed!!!!!!!!! It needs some improvement
    Genuine Hotels.com guest review
    1 night romance trip in Feb 2011
    A Traveller
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    4.0 / 5
    Excellent
    "Clean, Secluded but Family Friendly"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    The location is in an area of town with several office buildings which makes it difficult to find entertainment beyond the great indoor water park. Two restaurants within comfortable walking distance, but if your are staying more than a weekend and not renting a car you need use the shuttle service to go into downtown for some variety. Water park is […] the most fun for kids 7 and under I suppose, no really exciting slides for older kids and adults, but considering its indoors, its pretty amazing on the whole. Read more
    Genuine Expedia guest review
    Business trip
    Aug 18, 2010
    john B
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    5.0 / 5
    Outstanding
    "Nice Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel is in a nice area. The hotel was nice inside. Our family enjoyed this hotel.
    Genuine Expedia guest review
    Other trip
    Aug 13, 2010
    A Traveller
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Hotel was fine. Children enjoyed themselves. There were no surprises.
    Genuine Hotels.com guest review
    2 night business trip in Aug 2010
    A Traveller
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    4.0 / 5
    Excellent
    "Exciting for the children!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    For my sun (3 years old), inside pool was excellent! He was excited! We want to stay this hotel again to play in the pool. The pool is only for the people staying hotel. That's why it was not so crowded even on Saturday. It was also very nice.
    Genuine Expedia guest review
    Other trip
    Aug 4, 2010
    A Traveller
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Jul 2010
    A Traveller
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    5.0 / 5
    Outstanding
    "for a great time in madison stay here"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    everything about this hotel was class.
    Genuine Expedia guest review
    Response by Holiday Inn Hotel & Suites Madison West Thank you for taking the time to review our hotel. We appreciate the feedback and are happy to hear you had a great time during your visit. We thank you for the business and hope to have you as our guest again in the future.
    Other trip
    Jun 19, 2010
    A Traveller
    US

    Holiday Inn Hotel & Suites Madison West - Madison
    4.0 / 5
    Excellent
    "Holiday Inn in Middleton, WI"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    We had grandchildren, ages, 15, 9 & 6 with us, and chose the hotel for the water park. It was great for the younger children, not so much for the 15-year-old. No problems with our room, except we didn't quite get what was promised, or with cleanliness. Front desk service was a little "iffy". We would stay there again if traveling with younger children--they […] really had a great time in the water park. Otherwise, we've gotten better deals in the area. Read more
    Genuine Hotels.com guest review
    Response by Holiday Inn Hotel & Suites Madison West Thank you taking the time to provide feedback on your recent stay. We appreciate the opportunity to hear what you enjoyed and the areas that we can improve our operation. Please accept my apology for not providing you with the experience you expected. Please know that we address all of our guest feedback with our staff and review how we can improve and eliminate problems from recurring. Your feedback will help us improve. Thank you for choosing to stay with us. We look forward to seeing you on your next visit to Madison/Middleton.
    1 night family trip in May 2010
    Judi B
    US

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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