The hotel needs a lot of work. Hot tub was broken. I would not stay here again.Genuine Expedia guest review
"Basic-but well done"
This is what you need for an overnight stay on the road: right off the highway, quiet, clean, friendly service, good parking, comfy bed (pillows were great!), and a decent enough breakfast bar to get you on your way. Everything you'd get at a Holiday Inn Express for almost half the price. Don't go here expecting a resort (or a fridge), but if you're […] on the I-5 corridor it's a darn good nights sleep. Read moreGenuine Hotels.com guest review
I stay in hotels quite often and this one was a gem. Very clean rooms/hotel. The bed, sheets, and comforter was very comfortable. The carpets were clean and I didn't feel gross walking without shoes.Genuine Hotels.com guest review
The whole family was pleased with our one night stay at this hotel. All of us, but especially the kids enjoyed the heated pool and hot tub to the max! The rooms were clean with comfortable beds and in the morning we also had the continental breakfast and were well satisfied by the selection. We would come here again for a future night away from hom […] e! Read moreGenuine Expedia guest review
When I got to the room the refrigerator was in the hallway, no one ever came and got it. There was an old glow stick necklace on the floor if the room, coffee maker was dusty, and there had been a water leak in the corner of the room. The sheet rock was bubbled out and had just been painted over! This is a big concern for mold. The front desk was never […] attended and one time I waited there and someone from housekeeping came up, did not speak to me, just walked away. The workout room equipment was dusty, with no disinfectant spray to clean equipment after use. So, no, I would not recommend this hotel. Read moreGenuine Expedia guest review
"Best Bang for your Buck"
For $83 for the night, this was a great deal! The staff was very friendly and check-in and check-out was a breeze. The location was in a nice area and not too far from Portland. Overall, I would stay at this place again!Genuine Expedia guest review
"Great hotel close to highway"
We stopped at Gateway Inn in the middle of a long roadtrip. It's in a very convenient location, just off the freeway, and away from Portland traffic. The hotel amenities and conditions are similar to that of a much more expensive hotel. Definitely would stay there again if in the area.Genuine Expedia guest review
the bed was very comfortable...location was extremely quiet...sofa bed was not comfortable...housekeeping needs to be more thorough and attentive to detail...breakfast was varied and tastyGenuine Hotels.com guest review
We had a great stay.It was the last night of our trip and we were looking for comfort. We got it . Wonderful looking hotel inside and out. Glad to have an actual continental breakfast that wasn't just coffee. Loved that it had a gym but disappointed the hot tub wasn't working as it was part of why we booked.Genuine Hotels.com guest review
"A breath of fresh air"
I have stayed at several hotels in the Portland area in the last few weeks and none of them were as clean or quiet or relaxing as the Gateway Inn. I was very impressed with the quality for the price I paid and I will be staying there again the next chance I have.Genuine Expedia guest review
Nothing bad to say about this location or the service. The hotel persons were kind and the room clean and comfortable.Genuine Hotels.com guest review
"Great swimming pool and hot tub"
Open 24 hours. Clean facility with lot of towels provided. Family FriendlyGenuine Expedia guest review
"Needed a convient location."
The check-in was smooth. The overall experience was great. My only complaints would be the parking and the description on Expedia. There is no DVD player in the room. We rented a movie and ended up watching it on my MacBook so no real loss there. The parking situation seems to be a work in progress so I cannot complain about situations as they are temporary […] and a short walk never hurts. The breakfast was continental plus a bit of added protein. The mattress was great. I did not get a chance to use the pool but I will use this location again. I recommend for a one or two nighter. The lack of refrigerator would limit my stay duration but this is about the best deal in the area for a short stay. Read moreGenuine Expedia guest review
pool hot tub broken no effort made to fix them in a timely manner....breakfast selection was terrible from overripe bananas to the soured link sausage..was not a happy camper.Genuine Hotels.com guest review
This was a very noisy hotel, and housekeeping nearly non-existent.very disappointed. If you stay, ask for a room far away from the elevators.Genuine Hotels.com guest review
We have been staying at this hotel during visits to Portland over the past 18 months. This time the hotel staff was not friendly, the breakfast often lacked fruit and yogurt (also available before), the hot tub did not work, and the laundry was not available due to out of service equipment. The hotel was "gone down hill" to a significant degree over […] the past 4 months! Read moreGenuine Hotels.com guest review
"Hotel was close to the concert we were going to."
I was disappointed in this hotel. I almost always stay at BW hotels but this one I probably wouldnt go to again. Our bathroom light didnt work. (flickering) We also received a wake up call and didnt ask for one.Genuine Expedia guest review
"Nice, clean, hotel... great for the price."
The staff was wonderful. The room was clean. I was at a conference and just wanted a neat place to stay. It is a great hotel.Genuine Expedia guest review
2.5 rated hotel yet room did not have a fridge or microwave, but there was a fridge in the hallway in the maintenance shop area next to my room all 3 days I was there. The elevator is in serious need of a check up. Hub had to ring the front desk to get them to start it after he got stuck in it! I've never been in one that was SSSOOOO slow. I noticed […] many of the other guests taking the stairs just to get up and down quickly. It was only 3 stories but heck - Call the repair company!!! Room was very clean, staff was awesome and I felt safe in surrounding neighborhoods. Read moreGenuine Hotels.com guest review
"Comfortable and clean. Enjoyable experience."
Everything was very nice. Man at the front desk exceptionally pleasant. The pool was not clean so we could not swim. That was disappointing.Genuine Expedia guest review
"Close to amphitheater"
Perfect location for concert at the amphitheater. Clean. Good breakfast included. Friendly staff. Excellent price.Genuine Expedia guest review
Hotel was comfortable and staff was responsive to our requests. The only disappointment was the continental breakfast. Compared with other competitors, this breakfast was disappointing. Otherwise, very good facility.Genuine Hotels.com guest review
"Easy access to I-5 and I-205, 3 blocks to either.."
Excellent staff at the counter and cleaning staff, friendly and helpful. More than adequate breakfast. Disappointed the spa wasn't in service.Genuine Expedia guest review
Hotel Pool was dirty and ice cold. The jacuzzi was luke warm and not operating properly. Didn't have enough towels. Room fridge worked on an occasional basis (turned off and on so liquids were cool but not cold). However hotel staff was friendly and personable.Genuine Expedia guest review
Clean, friendly people, loved the breakfast. Pool open all the time.Genuine Hotels.com guest review
"Sheets not Replaced"
This Hotel did not replace the sheets. We found a tissue paper inside one of the beds and had to change rooms. Bathroom were not cleaned properly and you find hairs in the sinks. Both rooms I stayed in had dust top of the TV cabinet. The elevator door cannot close from time to time. Overall, you can tell this Hotel is run on the cheap and may explain […] why it lost it's Holiday Inn franchise. Read moreGenuine Hotels.com guest review
Loved itGenuine Hotels.com guest review
Unfortunatley the hotel was to have had a hot tub and a pool the pool was dirty and the hot tub was not working I was told at check in that it was to be fixed by days end but after staying 3 days it was never functioning, often the elevator would not work correctly, construction and remodeling of our floor was going on durring our stay which made our […] visit disturbing wish we had known before booking thanks barbara Read moreGenuine Hotels.com guest review
"nice hotel comfortable clean friendly staff"
pleasant convienent friendly staff nice facility breakfast was niceGenuine Expedia guest review
"Fantastic for the money."
It's not the Ritz, but for what we paid, it was fantastic! We were upgraded to a suite because we had booked a regular king and they were out of them. Nice area. Good breakfast. Room was very comfortable. Large nice bathroom.Genuine Hotels.com guest review
"Clean,comfortable,extremely quiet & super staff"
Our only issues with the room were a couple of lamps (probably needed new bulbs) and one of the TVs didn't work. The manager immediately came to our room to see if he could fix it and two men were promptly sent to replace everything when he couldn't. Excellent friendly staff ready to attend to any requests. Definitely a place for another visit.Genuine Expedia guest review
"Old, run down, neglected"
When we arrived, there were three customer service staff at the desk. Two were joking around about my reservation not being ready. The elevator didnt work, no entrance to the hotel from the rear, though that's where all the available parking was. We had to drag all our luggage around to the front and then after waiting 5 minutes for the elevator, took […] the stairs. The floor (3) smelled like someone had been smoking. All the towels smelled like chlorine. None of the towels matched. The only bathroom accessories was a mismatched bottle of shampoo (that was awful) and a bar of facial soap. When asked for another bottle of shampoo at 8am, it arrived two hours later. This hotel used to be a holiday inn express and the new owner kept everything he could to reuse. I was told by the front office staff that the hotel would be returned to a holiday inn express at the end of this year. I only hope the interim owner didnt do so much damage that guests still return. Read moreGenuine Expedia guest review
remodeling the hotel.... front desk not very friendly.Genuine Expedia guest review
Went to stay there to help a friend early in the morning and went to go to my room but the elevator wouldn't work. I got to my room to find the A/C on full blast and could not get it to turn on. Called the front desk to tell them about the situation, they told me at first they have no other rooms, then was able to move me down to a lower room. I was […] woken up around 7:30am with the cleaners going to up and down the hall, as well as pounding (i'm guessing working) in the hallways. I informed the front desk of the problems but didn't seem to get any sort of response from them about this. very disappointed. Read moreGenuine Expedia guest review
"close to hospital."
For a family emergency at the hospital close by.Convenient, clean and morning breakfast.Genuine Expedia guest review
The bed was incredibly comfortable and the staff friendly!Genuine Hotels.com guest review
clean rooms. great service. big continental breakfast.Genuine Hotels.com guest review
"Good clean hotel"
Stayed one night. Just passing thru the area. Had stayed here years before. It is easy to find and plenty of food choices nearby.Genuine Expedia guest review
"This hotel is amazing"
It is right across the river from Portland, it is completely new, fantastic rooms in a quiet street situated in a business park, and it is roughly quarter of the price compared to a similar hotel in Portland. Stay there overnight, spend the day in Portland, and save your money.Genuine Expedia guest review
"We were happy"
We just needed a place to stay while we were in Portland for one night. It was a last minute decision and this place was one of the few left in the Portland or surrounding area. We were very happy with what we got for what we paid. Hotel was easy to find, room was clean, bed was firm but comfy for us, couldn't get the tv remote to work but we didn't […] care, they had free Wi-Fi and we watched Netflix on the laptop. Their indoor pool and hot tub seemed nice but crowded with kids when we where there. There is also a gas station mini mart across the street in case you want water, snacks ect. I would say its a 2.5 star. Read moreGenuine Hotels.com guest review
Very comfortable rooms and extremely nice staff. The only thing I wish it had was better pillows.Genuine Hotels.com guest review
"Convenient & a good overall value"
We were passing through, for the price the value was great, I enjoyed the pool and the fact it was open 24 hrs. The only downside was, the breakfast, we were there during the later hours and it was wiped out. The front desk guy was working hard to restock it, other than that glitch, the hotel was awesome! easy off the freeway, clean, comfortable & up […] to date. Read moreGenuine Hotels.com guest review
"Welcome Surprise for Unknown Hotel"
Comfortable, quiet and clean - didn't know what to expect for a 1-night stay that turned into a 4-night due to outcome of a baseball tournament. Internet connection was fast and reliable for daytime office work. Only complaints were the lack of fruit at breakfast, towels in the fitness center and coffee going all day. Would have liked to have sat outside […] at a table in the sunshine for some of my work day too but overall I would stay there again. Accessible to the freeways. Read moreGenuine Hotels.com guest review
There was breakfast served from 6-9. When we arrived, there was no milk for cereal. We only had a small piece of egg, sausage was still frozen. Bathrooms downstairs were not very clean. Loved the location next to food though.Genuine Hotels.com guest review
No refrigerator in the room. Found other people's DNA in the bed sheets. I would not return here again.Genuine Hotels.com guest review
no complaintsGenuine Hotels.com guest review
Clean rooms. Easy on/off from highway I-5. Decent restaurants nearby. Would definitely stay again. Good and less expensive alternate to staying in Portland.Genuine Expedia guest review
Everything was great, I only have one consideration, to have fridge and microwave on the rooms and the breakfast menu is poor in options.Genuine Hotels.com guest review
"Not the best but not the worst."
The hotel its self was not bad although having an infant it makes it difficult not having a microwave or mini fridge in the room. Also having to go to the front desk for the dvd player that was suppose to be already hooked up in the room was a little silly. The staff was wonderful though. I am very big on customer service and that was a big hit. Although […] you definitely get what you pay for. Read moreGenuine Hotels.com guest review
"Good hotel for the price"
Clean and tidy hotel, nice a quiet considering there was multiple groups of kids staying in the hotel for sporting events. Didn't hear a peep. Breakfast was okay, typical free breakfast, only issue was they didn't keep it stocked. 2 day stay and both days had to ask for refils on bread, silverware, etc. Tried to avoid elevator as it seemed to have problems. […] We literally were shown how to kick the door by the staff to get it to kick on and respond to our button pushing. Room was comfortable and clean, pool was nice. Read moreGenuine Hotels.com guest review
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