"Old, run down, neglected"
When we arrived, there were three customer service staff at the desk. Two were joking around about my reservation not being ready. The elevator didnt work, no entrance to the hotel from the rear, though that's where all the available parking was. We had to drag all our luggage around to the front and then after waiting 5 minutes for the elevator, took […] the stairs. The floor (3) smelled like someone had been smoking. All the towels smelled like chlorine. None of the towels matched. The only bathroom accessories was a mismatched bottle of shampoo (that was awful) and a bar of facial soap. When asked for another bottle of shampoo at 8am, it arrived two hours later. This hotel used to be a holiday inn express and the new owner kept everything he could to reuse. I was told by the front office staff that the hotel would be returned to a holiday inn express at the end of this year. I only hope the interim owner didnt do so much damage that guests still return. Read moreGenuine Expedia guest review
remodeling the hotel.... front desk not very friendly.Genuine Expedia guest review
Went to stay there to help a friend early in the morning and went to go to my room but the elevator wouldn't work. I got to my room to find the A/C on full blast and could not get it to turn on. Called the front desk to tell them about the situation, they told me at first they have no other rooms, then was able to move me down to a lower room. I was […] woken up around 7:30am with the cleaners going to up and down the hall, as well as pounding (i'm guessing working) in the hallways. I informed the front desk of the problems but didn't seem to get any sort of response from them about this. very disappointed. Read moreGenuine Expedia guest review
"close to hospital."
For a family emergency at the hospital close by.Convenient, clean and morning breakfast.Genuine Expedia guest review
The bed was incredibly comfortable and the staff friendly!Genuine Hotels.com guest review
clean rooms. great service. big continental breakfast.Genuine Hotels.com guest review
"Good clean hotel"
Stayed one night. Just passing thru the area. Had stayed here years before. It is easy to find and plenty of food choices nearby.Genuine Expedia guest review
"This hotel is amazing"
It is right across the river from Portland, it is completely new, fantastic rooms in a quiet street situated in a business park, and it is roughly quarter of the price compared to a similar hotel in Portland. Stay there overnight, spend the day in Portland, and save your money.Genuine Expedia guest review
"We were happy"
We just needed a place to stay while we were in Portland for one night. It was a last minute decision and this place was one of the few left in the Portland or surrounding area. We were very happy with what we got for what we paid. Hotel was easy to find, room was clean, bed was firm but comfy for us, couldn't get the tv remote to work but we didn't […] care, they had free Wi-Fi and we watched Netflix on the laptop. Their indoor pool and hot tub seemed nice but crowded with kids when we where there. There is also a gas station mini mart across the street in case you want water, snacks ect. I would say its a 2.5 star. Read moreGenuine Hotels.com guest review
Very comfortable rooms and extremely nice staff. The only thing I wish it had was better pillows.Genuine Hotels.com guest review
"Convenient & a good overall value"
We were passing through, for the price the value was great, I enjoyed the pool and the fact it was open 24 hrs. The only downside was, the breakfast, we were there during the later hours and it was wiped out. The front desk guy was working hard to restock it, other than that glitch, the hotel was awesome! easy off the freeway, clean, comfortable & up […] to date. Read moreGenuine Hotels.com guest review
"Welcome Surprise for Unknown Hotel"
Comfortable, quiet and clean - didn't know what to expect for a 1-night stay that turned into a 4-night due to outcome of a baseball tournament. Internet connection was fast and reliable for daytime office work. Only complaints were the lack of fruit at breakfast, towels in the fitness center and coffee going all day. Would have liked to have sat outside […] at a table in the sunshine for some of my work day too but overall I would stay there again. Accessible to the freeways. Read moreGenuine Hotels.com guest review
There was breakfast served from 6-9. When we arrived, there was no milk for cereal. We only had a small piece of egg, sausage was still frozen. Bathrooms downstairs were not very clean. Loved the location next to food though.Genuine Hotels.com guest review
No refrigerator in the room. Found other people's DNA in the bed sheets. I would not return here again.Genuine Hotels.com guest review
no complaintsGenuine Hotels.com guest review
Clean rooms. Easy on/off from highway I-5. Decent restaurants nearby. Would definitely stay again. Good and less expensive alternate to staying in Portland.Genuine Expedia guest review
Everything was great, I only have one consideration, to have fridge and microwave on the rooms and the breakfast menu is poor in options.Genuine Hotels.com guest review
"Not the best but not the worst."
The hotel its self was not bad although having an infant it makes it difficult not having a microwave or mini fridge in the room. Also having to go to the front desk for the dvd player that was suppose to be already hooked up in the room was a little silly. The staff was wonderful though. I am very big on customer service and that was a big hit. Although […] you definitely get what you pay for. Read moreGenuine Hotels.com guest review
"Good hotel for the price"
Clean and tidy hotel, nice a quiet considering there was multiple groups of kids staying in the hotel for sporting events. Didn't hear a peep. Breakfast was okay, typical free breakfast, only issue was they didn't keep it stocked. 2 day stay and both days had to ask for refils on bread, silverware, etc. Tried to avoid elevator as it seemed to have problems. […] We literally were shown how to kick the door by the staff to get it to kick on and respond to our button pushing. Room was comfortable and clean, pool was nice. Read moreGenuine Hotels.com guest review
Stayed a total of 4 nights in 3 different occasion. Got to give credit to the lower cost due to inclusion of breakfast, wifi, pool. However, because to the cheaper cost you get no fridge, no microwave, slipshod housekeeping, minimal breakfast, and OMG the coffee is truly bad (I don't mean good). Generally I believe it not really the staffs' fault because […] the owners keep it at such a low level to save cost. The best part... they proudly display awards for 2008, 2009, 2010 ... err... that's it ... Read moreGenuine Hotels.com guest review
"Nice Hotel between Seattle and Bend"
Very clean, excellent bed, quiet, easy freeway access, nice shower and a great breakfast. Exceeded our expectations. We will definitely be back!Genuine Expedia guest review
"IF YOU ENjOY A COLD SHOWER..."
We were greeted at the front desk by people with unpleasnt attitudes, given a room with a desk but no chair, no place to puy our luggage but on top of the bed, no fridge and no microwave. On the plus side, room was old but clean enough and quiet. The large bathroom was clean but sadly, there was no hot water for my shower.Genuine Hotels.com guest review
Hotel is modern, clean. Our rooms were very clean and fashionable. The breakfast was great. The kids had a great time in the pool. Fantastic experience, made better by the low price.Genuine Expedia guest review
"great place to stay!"
I would definitely stay there again.Genuine Hotels.com guest review
"Nice hotel, bad housekeeping"
Gateway Inn is a nice hotel. The front desk and other staff I saw were great. The maids that cleaned the 3rd floor are apparently scared of the bathrooms. The shower curtain smelled like body odor, there was toothpaste or something smeared on the back of the door. Someone broke the smoke detector above the bed, and that should have been noticed. Previous […] users were just reckless. I reported this to the front desk, so hopefully it will be fixed. Read moreGenuine Expedia guest review
"A very nice alternative to Portland, OR"
A great place to stay outside of the Portland area. The room was very comfortable, quiet, and clean with an operating air conditioner. The only thing was the continental breakfast was offered until 9:30 am I showed up shortly after 9 am and most of the food was gone already and not restocked. I searched for a staff member to let them know but was not […] able to locate anyone! I had to leave the hotel for a nearby restaurant for breakfast. Read moreGenuine Hotels.com guest review
"Clean, great value for the money!"
Breakfast was a pretty decent spread, cheesy eggs, sausages and biscuits and Gravy on hot plates, (sausage gravy didn't compare to homemade, but a LOT better than I've had at some restaurants) large selection of soft/fresh bagels, cereal, juice, fruit, yogurt etc etc. I didn't care for the location of the pool/hot tub, (other side of large glass wall […] that adjoins the lobby/breakfast area) But the lobby/Hotel was nice, and clean. Service was great. Read moreGenuine Hotels.com guest review
"Great place and good price"
My family was relocating to the area and we stayed for a weeks with pets. It was very comfortable and at a great price.Genuine Hotels.com guest review
"Great hotel a little out of the way"
This was a Holiday Inn Express until it was sold a few years back. Queen beds beautiful rooms, wonderful pool and exercise area. A super valueGenuine Hotels.com guest review
Excellent hotel. Stayed at five hotels in five days this one was one of the best. Great rates and beautiful hotelGenuine Hotels.com guest review
"Great Bang for Your Buck!"
This used to be an award winning Holiday Inn Express. The decor is stuck in the late 1990's early 2000's but the facilities are nice, clean, and overall in good shape!Genuine Expedia guest review
"24 hour pool, great breakfast"
Everything about the hotel was great..my only issue was the room description ....i enough room for my husband and I, our two daughters and brother in law and the room said accommodate 4 4 and 2 kids...there was only two beds, but when I to front desk he let us use a fold up bed..so it worked out..the food was great! Eggs,sausage, biscuits and gravy, […] Ect. I will return to that hotel again... Read moreGenuine Expedia guest review
After several years of faithful preference for Marriott brand, we decided to try other options. We were pleasantly surprised by the nice facilities in the Gateway Inn (Vancouver). The room (King corner suite) was huge, a separate sitting area with sleeper sofa accomodated well extra people, the staff was very friendly, and provided us with a roll-away […] bed for no charge. Hotel features a big pool, well equipped fitness room (better than most Marriotts we've been to), and the breakfast was nice. Read moreGenuine Expedia guest review
So happy we chose to stay here! It was the best hotel we stayed at in Oregon/Washington!Genuine Hotels.com guest review
The room I was given the first night of the stay( June 15th) was not well maintained. The television (TV) had a very fuzzy picture (not worth watching) and the shower faucet I found in the morning was broken. I was only able to get a small stream of water to come out of the nozzle. I reported this to the management on my departure, but it did not seem […] to faze them. Upon my return the evening of June 19th, I specifically requested to not be assigned the same room and another room was given tome. I did not encounter any problems with the TV, except the remote for the TV did not work and the battery for the clock was hanging out; there was no way to make it stay in the clock to set the time. The hotel was originally a Holiday Inn Express and was always maintained. It appears to have gone down hill since then. Read moreGenuine Hotels.com guest review
Staff was helpful and friendly. Room clean and comfortable. A little tricky to find, but close to main roads. Breakfast was not the best.Genuine Hotels.com guest review
"Near Portland Airport"
We stayed only one night at the end of our trip before departing from PDX the next day. It was only a short drive to the airport. Hotel was clean and comfortable. The breakfast was one of the best I've encountered at hotels offering them. We would recommend this for travelers with a car who want to stay near the airport.Genuine Expedia guest review
Room was clean and nice but had no fridge or microwave. Had to pay extra for roll away bed. All and all it was niceGenuine Hotels.com guest review
"get what you pay for"
The price was good, but dated hotel. Old tv, they needed to get new mattress, pillows were old and linens were old. The bathroom was nice size and updated. Felt safe and good area, close to freeway and grocery stores. No microwave in room or fridge which would have been nice. We used the microwave down stairs in breakfast area. Breakfast was included […] which was a nice perk also. Read moreGenuine Hotels.com guest review
"needs a face lift"
Wasnt as nice as I had expected the bathroom tub wouldnt turn off so I could hear it running just a little more than a drip all night I did tell this to the receptionist w. Said she would have it looked at the next day The tv had the frits nd u had to unplug it to get it to work right the pool area was very dirty. The water in the pool was so dirty […] u couldnt see the bottom of the pool not what I paid over 100 $ for thats for sure. Read moreGenuine Hotels.com guest review
"Quiet neighborhood, near gas station & interstate"
No stress hotel. Not crowded on the day we stayed and appreciated not being herded into one section of the hotel right next to other guests. Large, clean, comfortable room. No musty smell to room and room allows you to open the window if you want fresh air.Genuine Hotels.com guest review
Very comfortable overnight stay during my long drive on I-5.Genuine Expedia guest review
"A very nice hotel for the price with breakfast!"
I was really impressed!! Thanks!Genuine Hotels.com guest review
"Not bad for middle class hotel"
Location was isolated, but still close to town, so loved that. Swimming area was very nice but bed was way too firm and no fridge in room. Otherwise was very pleased and would definitely recommend.Genuine Hotels.com guest review
"Perfect for my needs"
The hotel was very clean. Everything was really nice.Genuine Hotels.com guest review
"good hotel with easy freeway access"
The staff was friendly and helpful. Rooms were comfortable, quiet and clean. Breakfast gave multiple choices including hot entrees. Location was convenient for close-by events as well as downtown Vancouver. I would recommend this hotel.Genuine Expedia guest review
"Home away from home"
Perfect location. Staff were helpful and friendly. The air vent in our bathroom was broken so that's why we gave a 4 for maintenance. Work out room had everything we needed. Breakfast was really nice.Genuine Hotels.com guest review
"Convenient stop on way to Seattle"
Great value for the $$!Genuine Hotels.com guest review
"Great deal for price"
Everything wss great with a couple of exceptions. Bathroom fan was making a rattling sound and the tv list said they had HBO, but we went through all the channels and no HBO. When we called front desk the help said she would find out what channel, but never called back. Bed was comfortable and breakfast was good.Genuine Hotels.com guest review
"Typical 2 star motel."
This motel used to be a Holiday Inn Express. My stay was OK. Room was quiet, convenient to my business trip. Close access to restaurants just across I-205.Genuine Expedia guest review
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