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  • W New York - Union Square
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1 room,  2 adults 
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Room 1:

W New York - Union Square - New York

40.73653, -73.98899
4.5 stars
201 Park Ave S, New York, Ny 10003, New York, NY, 10003 United States ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $269
available on 05/26/13
Price Match Guarantee
4.2 197 5

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    Landmarks near W New York - Union Square

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    Overview of W New York - Union Square - New York

    Celebrate spontaneity at the W New York - Union Square. Between the hotel’s signature Whatever/Whenever service and its ideal location in Manhattan's Silicon Alley across from Union Square, the big city and indulgence are at your fingertips. One of New York's great public spaces, Union Square hosts a fabulous outdoor market 4 days a week. Pick up a loaf of artisan bread and a wedge of farmstead cheese for a picnic on the fly. Here, too, you'll find the Union Square subway station, a transportation hub that'll get you all around town. Venture south via a 5-minute ride to the Off-Broadway theaters and coffeehouses of Greenwich Village, or farther south to SoHo's galleries.

    To tour New York in top style, look to the W for help. The complimentary Acura Experience spoils you with a personal driver and a luxury SUV stocked with W treats. If you're truly in the mood for spoiling, request anything (legal) you want with Whatever/Whenever (fees vary). Feel like a guitar serenade or a foot massage while en route to Chinatown? Just ask.

    There's no need to leave the hotel for unforgettable nightlife. Sneak away with someone special to a private alcove in sexy, subterranean Lilium, whose seductive vibe represents the dark, mysterious feel of downtown New York. This newly redesigned bar offers a menu of traditional cocktails along with a full bar featuring boutique, small-batch spirits. Or engage in some couch-side banter in the cozy Living Room lounge before moving on to Olives restaurant, created by celebrated chef Todd English and serving rustic Mediterranean cuisine. Still feeling energetic? SWEAT, the hotel's fitness center, is open 24 hours.

    Housed in a gorgeous 1911 Beaux Arts building, this Manhattan hotel is defined by elegance, and the guestrooms are no exception. A stylish sanctuary amid the city bustle, your room features the signature W bed: custom pillowtop mattress layered with plump, down bedding. Wrap yourself in a plush terry robe and settle in to watch a movie on the flat-panel TV. Refresh yourself with Bliss bathroom amenities and a nibble from 24-hour room service. Or fire up your laptop for wireless Internet access (surcharge).

    Image of W New York - Union Square, New York
    4.2 out of 5 Excellent (197 reviews)
    (Neighborhood average 4.1)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    The service was great -- staff was very accomodating at all times. Wonderful Bliss bath products. Super comfortable bed! Room was upgraded with a nice... view of the park. Close to everything we needed. Have stayed in other hotels throughout the city and this beats them hands down. Would definitely stay again! by Rebecca  from Northern VA on 05/14/13

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    Wonderful king

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    Make an evening of sipping martinis and lounging in the overstuffed velvet chair in this 221-square-foot guestroom. The room offers 1 king W signature bed with luxury linens and a goose-down duvet. The 32-inch flat-panel TV comes with a DVD player. Wireless and wired Internet access is available for a surcharge. A minibar and Munchie Box satisfy late-night cravings. The bathroom includes terry robes and Bliss Lemon+Sage bath products.

    Room Details

    • Air conditioning
    • Bathrobes
    • Blackout drapes/curtains
    • Cable TV service
    • CD player
    • Climate control
    • Clock radio
    • Complimentary newspaper
    • Complimentary toiletries
    • Cordless phone
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • DVD player
    • Electronic/magnetic keys
    • Electronic check-out
    • Flat-panel TV
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room massage available
    • In-room safe
    • In-room safe (laptop compatible)
    • Iron/ironing board
    • Makeup/shaving mirror
    • Microwave (on request)
    • Minibar
    • Pay movies
    • Pillowtop mattress
    • Premium bedding
    • Rollaway/extra beds available
    • Separate bathtub and shower
    • Speakerphone
    • Turndown service (on request)
    • Voice mail
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    Spectacular king

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    The views of Union Square or downtown are stunning from this guestroom, drenched in natural light. Measuring at least 263 square feet, the room offers 1 king W signature bed with luxury linens and a goose-down duvet. The 32-inch flat-panel TV comes with a DVD player. Wireless and wired Internet access is available for a surcharge. A minibar and Munchie Box satisfy late-night cravings. The bathroom includes terry robes and Bliss Lemon+Sage bath products.

    Room Details

    • Air conditioning
    • Bathrobes
    • Blackout drapes/curtains
    • Cable TV service
    • CD player
    • Climate control
    • Clock radio
    • Complimentary newspaper
    • Complimentary toiletries
    • Cordless phone
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • DVD player
    • Electronic/magnetic keys
    • Electronic check-out
    • Flat-panel TV
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room massage available
    • In-room safe
    • In-room safe (laptop compatible)
    • Iron/ironing board
    • Makeup/shaving mirror
    • Microwave (on request)
    • Minibar
    • Pay movies
    • Pillowtop mattress
    • Premium bedding
    • Rollaway/extra beds available
    • Separate bathtub and shower
    • Speakerphone
    • Turndown service (on request)
    • Voice mail
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    Mega king

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    Overlooking Union Square, this guestroom is a spacious 350 to 400 square feet. Each room has 1 king W signature bed with luxury linens and goose-down duvet. The 32-inch flat-panel TV comes with a DVD player. Wireless and wired Internet access is available for a surcharge. A minibar and Munchie Box satisfy late-night cravings. The bathroom includes terry robes and Bliss Lemon+Sage bath products.

    Room Details

    • Air conditioning
    • Bathrobes
    • Blackout drapes/curtains
    • Cable TV service
    • CD player
    • Climate control
    • Clock radio
    • Complimentary newspaper
    • Complimentary toiletries
    • Cordless phone
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • DVD player
    • Electronic/magnetic keys
    • Electronic check-out
    • Flat-panel TV
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room massage available
    • In-room safe
    • In-room safe (laptop compatible)
    • Iron/ironing board
    • Makeup/shaving mirror
    • Microwave (on request)
    • Minibar
    • Pay movies
    • Pillowtop mattress
    • Premium bedding
    • Rollaway/extra beds available
    • Separate bathtub and shower
    • Speakerphone
    • Turndown service (on request)
    • Voice mail
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    Fabulous Room

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    This room measures 355 square feet and has a city view of Union Park Square or Manhattan. 1 king size W Signature Bed has a plush pillow top mattress and is topped with a down duvet and goose down pillows. Reading lights are set on nightstands on both sides of the bed, and a desk comes with an ergonomic chair and multi-line phone. Other amenities include wired and wireless (high-speed) Internet access (surcharge) and a 42-inch flat-panel TV. A Munchie Box and a minibar are available for snacking or late-night cravings. The room also comes with a daybed. Spacious bathrooms have shower/tub combinations and come with bathrobes and Bliss Spa lemon + sage toiletries.

    Room Details

    • Air conditioning
    • Bathrobes
    • Blackout drapes/curtains
    • Cable TV service
    • CD player
    • Climate control
    • Clock radio
    • Complimentary newspaper
    • Complimentary toiletries
    • Cordless phone
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • DVD player
    • Electronic/magnetic keys
    • Electronic check-out
    • Flat-panel TV
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room massage available
    • In-room safe
    • In-room safe (laptop compatible)
    • Iron/ironing board
    • Makeup/shaving mirror
    • Microwave (on request)
    • Minibar
    • Pay movies
    • Pillowtop mattress
    • Premium bedding
    • Rollaway/extra beds available
    • Separate bathtub and shower
    • Speakerphone
    • Turndown service (on request)
    • Voice mail
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets allowed
    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • American Express
    • Diners Club
    • Discover
    • MasterCard
    • Visa

    Amenities

    • General
    • Air-conditioned public areas
    • Ballroom(s)
    • Bar/lounge
    • Elevator/lift
    • Luggage storage
    • Music library
    • One meeting/conference room
    • Parking limited (surcharge)
    • Restaurant
    • Video library
    • See more facilities
      • Tours/ticket assistance
      • Wired (high-speed) Internet access - surcharge
      • Wireless Internet access - surcharge
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Cordless phone
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • In-room safe
    • Rollaway/extra beds available
    • Speakerphone
    • See more room details
      • Air conditioning
      • Bathrobes
      • Cable TV service
      • CD player
      • Climate control
      • Complimentary newspaper
      • Complimentary toiletries
      • Daily housekeeping
      • DVD player
      • Flat-panel TV
      • Hair dryer
      • Hypo-allergenic bedding available
      • In-room massage available
      • In-room safe (laptop compatible)
      • Iron/ironing board
      • Makeup/shaving mirror
      • Microwave (on request)
      • Minibar
      • Pay movies
      • Pillowtop mattress
      • Premium bedding
      • Separate bathtub and shower
      • Turndown service (on request)
      • Voice mail
      • Wired high-speed Internet access (surcharge)
      • Wireless Internet access (surcharge)
    • Services
    • Express check-in
    • Express check-out
    • Fitness facilities
    • Laundry facilities
    • Limo or Town Car service available
    • Parking (surcharge)
    • Porter/bellhop
    • Shoe shine
    • Valet parking
    • Wedding services
    • View more services
      • Babysitting or childcare
      • Concierge desk
      • Concierge services
      • Currency exchange
      • Doorman/doorwoman
    • Business & Event
    • 24-hour front desk
    • Banquet facilities
    • Business center
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Room service (24 hours)
    • Accessibility Features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Spa information

    In-room spa treatments, such as manicure, pedicure, and massage, can be requested 24 hours a day.

    Dining

    Olives - Relish rustic Italian and Mediterranean fare prepared over wood ovens and open fires at this 2-story restaurant by renowned chef Todd English. Order a drink in the bar area, and enjoy grand views of Union Square. Open daily for breakfast, lunch, and dinner, and for brunch on weekends.

    The Living Room - Sip a cocktail while deliberating your next chess move. The Living Room features custom game tables in an atmosphere defined by style and comfort. Socialize or just relax on a couch beside high, arched windows overlooking the square. Open late morning to midnight.

    LILIUM - Located beneath the W Union Square (201 Park Ave. South; at 17th Street), Lilium’s seductive, subterranean vibe represents the dark, mysterious feel of downtown New York. Inspired by the intricate look of a cave of wild lilies, this newly redesigned 1,600 sq. ft. interior includes a twisted metal ceiling that cascades down the walls to evoke a dark feminine energy and brooding intimacy. Lilium offers a menu of traditional cocktails along with a full bar featuring boutique, small-batch spirits.

    Recreation

    SWEAT, the hotel's 24-hour fitness center, offers state-of-the-art cardio equipment and free weights.

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for in-room wireless Internet: USD 16.95 (for 24 hours, rates may vary)
    • Fee for in-room high-speed Internet (wired): USD 14.95 (for 24 hours, rates may vary)
    • Fee for high-speed Internet (wired) in business center: USD 6.95 (for 15 minutes, rates may vary)
    • Valet parking fee: USD 60.00 per night
    • Valet parking fee for large vehicle: USD 75.00 per night (in/out privileges)
    • Pet fee: USD 25.00 per day plus USD 100.00 one-time cleaning
    • Rollaway bed fee: USD 25.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in New York, New York, United States
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    Area map

    A short guide to Union Square

    George Washington marks the midpoint of Union Square, a well-groomed park that offers respite from Manhattan's masses. Known for its weekly Greenmarket, which unites foodies with farmers, the park is surrounded by a vibrant neighborhood of shops and restaurants and is convenient to Greenwich Village and downtown to the south. Just north stands one of New York City's iconic buildings, the Flatiron.

    see all hotels in New York

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Union Square - 100 yards
    • Union Square, New York - 200 yards
    • 14 St - Union Sq. (Park Av. S) - 200 yards
    • Union Sq. - 14 St. Station - 300 yards
    • 14 St - Union Sq. Station - 300 yards
    • Gramercy Park - 400 yards
    • Center for Jewish History - 400 yards
    • 3 Av.Station - 500 yards
    • 23 St. Station (Park Av.) - 500 yards
    • Forbes Galleries - 500 yards

    0.50 - 1.0 mi

    • New York East 34th Street Heliport (TSS) - 1700 yards

    1.0 - 3.0 mi

    • New York West 30th Street Heliport (JRA) - 1.6 miles
    • New York East 60th Street Heliport (JRE) - 2.2 miles
    • New York Downtown Manhattan Heliport (JRB) - 2.6 miles

    3.0+ mi

    • 103 St. Station (Lexington Av.) - 4.3 miles
    • New York LaGuardia Airport (LGA) - 6.7 miles
    • Teterboro Airport (TEB) - 9.0 miles
    • Newark Liberty Intl. Airport (EWR) - 10 miles
    • New York Kennedy Airport (JFK) - 13 miles
    • Linden Airport (LDJ) - 16 miles
    • Caldwell Essex County Airport (CDM) - 18 miles
    • Morristown Municipal Airport (MMU) - 23 miles
    • Farmingdale Republic Airport (FRG) - 30 miles
    • White Plains, NY, United States (HPN-Westchester County) - 30 miles
    • Stamford, CT, United States (ZTF-Metro-North Train Station) - 32 miles
    • Belmar Monmouth Executive Airport (BLM) - 39 miles
    • Princeton Airport (PCT) - 42 miles
    • Islip MacArthur Airport (ISP) - 47 miles
    All hotels in New York, New York, United States
    Reviews
    • All (197)
    • Business (30)
    • Romance (16)
    • Family (12)
    • Friends (12)
    • Other (127)
    4.2 / 5
    Excellent

    Score breakdown (from 197 reviews)

    • 5.0
      (96)
    • 4.0
      (62)
    • 3.0
      (25)
    • 2.0
      (12)
    • 1.0
      (2)

    Average rating for:

    • Cleanliness
      4.4
    • Service
      4.2
    • Comfort
      4.3
    • Condition
      4.2

    Reviews: Overall

    • <Previous
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    W New York - Union Square - New York
    5.0 / 5
    Outstanding
    "Wonderful Manhattan Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The service was great -- staff was very accomodating at all times. Wonderful Bliss bath products. Super comfortable bed! Room was upgraded with a nice view of the park. Close to everything we needed. Have stayed in other hotels throughout the city and this beats them hands down. Would definitely stay again!
    Genuine Hotels.com guest review
    2 night trip with friends in May 2013
    Rebecca
    US

    W New York - Union Square - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    W New York - Union Square - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Very good service, Overall highly enjoyable stay
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    W New York - Union Square - New York
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night business trip in Mar 2013
    A Traveller
    US

    W New York - Union Square - New York
    5.0 / 5
    Outstanding
    "One of my best NY hotel experiences yet!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I only switched from my usual hotel to be closer to our NY office, and I'm so glad I did! The service was awesome, my room was one of the most spacious I've ever had in NY, and the location was excellent! Hope to try the spa next time around!~
    Genuine Hotels.com guest review
    2 night business trip in Mar 2013
    Cindy
    US

    W New York - Union Square - New York
    2.0 / 5
    Fair

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    After a long business trip overseas, this was the 6th hotel I stayed in over the course of 2.5 weeks. Out of the 6, it was the most disappointing. The room was tiny and the service was sub par. There is a huge difference in the service received from hotels in Asia than in the US. I think the W has much to improve upon...
    Genuine Hotels.com guest review
    1 night romance trip in Mar 2013
    A Traveller
    US

    W New York - Union Square - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great place to stay in NY!
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    Brian
    US

    W New York - Union Square - New York
    2.0 / 5
    Fair
    "A bad experience"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      4.0
    • Condition
      1.0
    The hotel is nice, has big rooms, but there were issues with maintenance with a broken bathroom door, which led to significant inconvenience.
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    A Traveller
    US

    W New York - Union Square - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip in Nov 2012
    A Traveller
    US

    W New York - Union Square - New York
    4.0 / 5
    Excellent
    "good location; fine hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Only "complaint" is that I would have liked to have an "easy chair" in the room.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    W New York - Union Square - New York
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US

    W New York - Union Square - New York
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Dec 2012
    A Traveller
    US

    W New York - Union Square - New York
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Dec 2012
    A Traveller
    US

    W New York - Union Square - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Dec 2012
    A Traveller
    US

    W New York - Union Square - New York
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      3.0
    Pros: Location, good sized room and complimentary car service within a 5 mile radius. Cons: Extremely noisy even for a NYC hotel, front desk staff was either rude or indifferent. The hotel is generally out of date and tired. My room key didn't work on the second day of my visit and it took me going from my room to the front desk 4 times for someone […] to give me a key that works! We stayed 4 nights and it took until the last day for anyone to tell us about the complimentary car service, which would have been great when we were trying to get a cab in the rain the night before to make a dinner reservation. Read more
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    W New York - Union Square - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Overall excellent. Only problem was that the TV was not always working.
    Genuine Hotels.com guest review
    2 night trip with friends in Dec 2012
    A Traveller
    US

    W New York - Union Square - New York
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    W New York - Union Square - New York
    3.0 / 5
    Good
    "Not living up to what the W brand used to be..."

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Very dated bathrooms. Sofa beds do not open up, and are called day beds by the staff (not on the website), so only very short people can sleep in them. While parking is generally included in the room rate (on Expedia and on the hotel's own on-hold recording), they still charge for it after you depart hotel, so you have to call back and wait for them […] to review your reservation for 15 minutes. Read more
    Genuine Expedia guest review
    Other trip
    Nov 25, 2012
    A Traveller
    US

    W New York - Union Square - New York
    1.0 / 5
    Poor
    "Disappointing"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      2.0
    Very unfriendly experiance....overpriced.....noisy....................bad service.
    Genuine Expedia guest review
    Other trip
    Nov 22, 2012
    A Traveller
    US

    W New York - Union Square - New York
    3.0 / 5
    Good
    "Good hotel, not superb"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Pros: Location, friendly staff, size of the room, cleanliness Cons: Overpriced, no coffee maker in the room, street noise, no parking discounts
    Genuine Expedia guest review
    Other trip
    Oct 25, 2012
    A couple from
    US

    W New York - Union Square - New York
    5.0 / 5
    Outstanding
    "Made up for goof."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    They had given away my room although I called before midnight. They moved me and gave me a credit to use at hotel. I hope they don't do this again but the rest was nice.
    Genuine Expedia guest review
    Other trip
    Oct 22, 2012
    A Traveller
    US

    W New York - Union Square - New York
    3.0 / 5
    Good
    "Meh"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      3.0
    Disappointed with the level of service and condition / maintenance of room.
    Genuine Hotels.com guest review
    1 night business trip in Oct 2012
    A Traveller
    US

    W New York - Union Square - New York
    3.0 / 5
    Good
    "Ask for a quiet room"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was nice enough, but we were not able to get to sleep until after midnight due to a private party scheduled until past midnight on the floor below us. It took two phone calls and close to two hours for the hotel staff to allow us to change rooms so we could sleep without feeling like we had a dance party going on in our room. Be sure to request […] a room on a higher floor and ask if there are any private parties booked nearby. Read more
    Genuine Expedia guest review
    Other trip
    Oct 15, 2012
    A Traveller
    US

    W New York - Union Square - New York
    4.0 / 5
    Excellent
    "Good location for buses, subway and walking"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    Only had one breakfast there which was expensive and not well organized -- slow & kept having to ask for items that should have been on table. All requests to housekeeping were promptly done incl. asking for removal of v uncomfortable plastic-lined bed pad. One evening waiting for others in (very busy) lobby, we were asked to move from the only remaining […] seats as food was being served out there. Charming request by waitress but surely a lobby should be a lobby and mainly for hotel guests? Interesting neighborhood, and good location/transportation for all parts of Manhattan. Read more
    Genuine Hotels.com guest review
    Other trip
    Oct 7, 2012
    Mary
    US

    W New York - Union Square - New York
    4.0 / 5
    Excellent
    "Great location"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Nice hotel, great location, great service.
    Genuine Hotels.com guest review
    2 night trip in Sep 2012
    Greg
    US

    W New York - Union Square - New York
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    A Traveller
    US

    W New York - Union Square - New York
    4.0 / 5
    Excellent
    "Nice"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    The W met my expectations - despite what others say, the normal room has plenty of space (it is larger then a standard NYC hotel room) as long as you are not spending all your time in the room
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    A Traveller
    US

    W New York - Union Square - New York
    5.0 / 5
    Outstanding
    "Great Hotel!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My stay was wonderful. Nice room to comback and relax after a busy day in town. Loved the attention to detail in confort and decoration.
    Genuine Expedia guest review
    Other trip
    Aug 4, 2012
    Carmen
    US

    W New York - Union Square - New York
    4.0 / 5
    Excellent
    "Understaffed"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel is a trendy, nicely located fun place. The bathroom was bigger than the bedroom almost. Only complaint was waiting forever for the baggage and valet due to the hotel only having 2 people working the entrance. Way too busy for only two people.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    Mike
    US

    W New York - Union Square - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Loved this hotel and location. Had a great room on the 17th floor looking over Union Square. Good size rooms for NYC.
    Genuine Hotels.com guest review
    2 night trip in Jul 2012
    Pallaviccini
    US

    W New York - Union Square - New York
    4.0 / 5
    Excellent
    "Great Hotel, Great Location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It is hard to beat the location of this hotel and the friendless of the staff. Everyone was always willing to help and to answer questions when asked. Even though I had one of the smaller rooms, it was spacious enough for my needs and had almost everything that I needed. I only had a couple of items that keep me from giving this hotel a perfect score. 1 […] No in room coffee maker. If I wanted one I could request one and coffee was available downstairs in the morning, but who wants to walk downstairs for a cup of coffee. 2 Another overpriced snack assortment in my room. Really, who is going to purchase a $10 candy bar when you have a CVS on the corner. But that is NY for you! 3 Finally, no free internet. Come on, with room prices at this rate, you cannot put in a free Wi-Fi that is available at almost every Holiday Inn and Hyatt. Now that I griped, I stayed at the W for 5 nights and enjoyed my time there. It is hard to beat leaving your room to take in every a variety of meal and entertainment choices in the near neighborhood. Give yourself a treat and stay here! Read more
    Genuine Expedia guest review
    Other trip
    Jul 23, 2012
    Mike
    US

    W New York - Union Square - New York
    4.0 / 5
    Excellent
    "Convenient to meetings and amenities"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    I continue to find this hotel convenient, providing excellent service, clean and comfortable rooms.
    Genuine Hotels.com guest review
    1 night business trip in Jul 2012
    Margaret R
    US

    W New York - Union Square - New York
    4.0 / 5
    Excellent
    "Luxury at a price"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This is a wonderful hotel with all the amenities. No question it is pricey but that comes with the territory - Union Square and Park Avenue. The staff is attentive and puts the customer first. I stayed in a Mega room and it was, in a word, mega big. Everything was clean and modern. Mattress was a bit soft and squishy but that's my own personal pref […] erence. Read more
    Genuine Hotels.com guest review
    2 night trip in Jul 2012
    Stefan
    US

    W New York - Union Square - New York
    4.0 / 5
    Excellent
    "Great location and great service!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    The staff at The W Union Square were wonderful!!! The location was perfect for NYC! Can't wait to plan our next trip!!
    Genuine Hotels.com guest review
    4 night romance trip in Jun 2012
    Jennifer
    US

    W New York - Union Square - New York
    4.0 / 5
    Excellent
    "Great staff and location"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This is one of my favorite hotel properties. The staff is fantastic, the property and neighborhood offer great restaurants, shops, banks and close to the subway. Looking forward to my next stay!
    Genuine Hotels.com guest review
    2 night business trip in Jun 2012
    Meg R.
    US

    W New York - Union Square - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Jun 2012
    A Traveller
    US

    W New York - Union Square - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My daughter and I had a fantastic stay for Fathersday can't wait to stay again
    Genuine Hotels.com guest review
    1 night trip in Jun 2012
    A Traveller
    US

    W New York - Union Square - New York
    4.0 / 5
    Excellent
    "Would stay there again. Great location."

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Bathrooms smelled like musty shower curtains and the electronic keys kept having to be re-coded. Other than that the 5 night stay was very nice.
    Genuine Expedia guest review
    Other trip
    Jun 21, 2012
    A Traveller
    US

    W New York - Union Square - New York
    3.0 / 5
    Good
    "Close to NYU and Train Station"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Common areas a bit shabby. But, convenient to train station and campus.
    Genuine Hotels.com guest review
    2 night trip in Jun 2012
    AC
    US

    W New York - Union Square - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Jun 2012
    A Traveller
    US

    W New York - Union Square - New York
    5.0 / 5
    Outstanding
    "always a pleasure!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Love W hotels and this was no exception. Fantastic service for entire dutration of stay. Awesome location. We were on the 20th floor with amazing views and it was very quiet! Can't wait to go back
    Genuine Hotels.com guest review
    2 night trip in May 2012
    Michael
    US

    W New York - Union Square - New York
    4.0 / 5
    Excellent
    "Parents Night Out"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    My husband and I had a great time at the W. to be honest, we only went there after out night out on the town, but the location was great, it was nice and clean, and there were wine glasses in the room...who can ask for more?
    Genuine Expedia guest review
    Other trip
    May 28, 2012
    A Traveller
    US

    W New York - Union Square - New York
    2.0 / 5
    Fair
    "Very mediocre"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Very mediocre.
    Genuine Hotels.com guest review
    5 night trip in May 2012
    Diane
    US

    W New York - Union Square - New York
    4.0 / 5
    Excellent
    "Nice, modern, convenient"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in May 2012
    A Traveller
    US

    W New York - Union Square - New York
    3.0 / 5
    Good
    "Impersonal hotel in great location"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      4.0
    Fantastic location on Union Square, perfect for a New York short break. However the hotel is 100% impersonal, not unfriendly, just anonymous. The odd layout of the ground floor areas, reception etc doesn't help. The concierge was very disinterested in assisting with anything.
    Genuine Hotels.com guest review
    2 night trip in May 2012
    E. Romanov
    US

    W New York - Union Square - New York
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2012
    A Traveller
    US

    W New York - Union Square - New York
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Feb 2012
    A Traveller
    US

    W New York - Union Square - New York
    4.0 / 5
    Excellent
    "Good hotel for New York that's nontourist trap"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      4.0
    Good location, Right by a lot of night life and good restaurants.Overall decent hotel.
    Genuine Expedia guest review
    Other trip
    Feb 28, 2012
    Dan
    US

    W New York - Union Square - New York
    5.0 / 5
    Outstanding
    "W Hotel - Union Square"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Exceptional staff, great location, close to subway, bookstore, shops and more. Will stay here again!!!
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    US

    W New York - Union Square - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Beautifully decorated and comfortable room. Great location. Would stay here again.
    Genuine Hotels.com guest review
    2 night trip in Feb 2012
    A Traveller
    US
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