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Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
This guest did not leave a comment.Genuine Hotels.com guest review
Dirty, rent by hour ?Genuine Hotels.com guest review
"Don't get it for luxury, but for the location"
This hotel is great if you're looking for a quality hotel on the cheaper side. The rooms aren't fantastic, but they work. It's great if you're looking for a place to stay that's near Six Flags and near the beach. Also, although there aren't any good shops or restaurants nearby, there are plenty of strip-malls and malls that are just a short drive away. […] Again, if you're looking for someplace that serves breakfast, has free wi-fi, and is overall a very comfortable place to stay, choose somewhere else. But if you're on a tighter budget and want to go shopping, see the beach, go to Magic Mountain--- It's for you. Read moreGenuine Hotels.com guest review
"Get what you pay for here"
It was clean and the service at front desk was friendly. Beds are old and uncomfortable. Furniture, electronics, fixtures, etc. is very old and outdated. Walls were thin, here people in ajoining rooms really well. Perfect for getting in late at night, sleeping, then leaving early in the morning for cheap price. Not for leisure.Genuine Hotels.com guest review
"Just ok."
This is a place to crash not a place to stay several nights. The beds have a rubber sheet on them that makes the bed creak and the mattresses are unimpressive at best. Shower pressure was good but we had only cold water in the morning, hot water at night. The walls are very thin and our neighbor was banging on her door at 1 am. I had to call the front […] desk 3 times over the course of an hour to get it taken care of. I won't stay here again. Read moreGenuine Hotels.com guest review
"ok"
i got decent room this time,clean and fast hot waterGenuine Hotels.com guest review
"Fair for what you pay"
Elevator needs clean up,Genuine Hotels.com guest review
"Was overall great"
The check in process was great had a great price room was cleanGenuine Hotels.com guest review
"To much noise after 10 pm"
Way to much people walking and talking after 10 pm to hard to sleep...Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Small, no refrigerator, but, nice and clean. Convenient location. Freeway and Denny's right there. Will stay again.Genuine Hotels.com guest review
"Never again!"
Staff was not friendly and bed was very uncomfortable. The stay was not worth the money. Never again...Genuine Hotels.com guest review
Overall good,Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Decent for the price"
The price was reasonable and fairly clean. I had a smoking room & there was no ashtray in the room. I think its time to replace the mattress because it was too soft & the shower needs to be redone. I was afraid I was gonna fall thru the floor in the shower cause it creaked so much. The staff was very friendly though.Genuine Hotels.com guest review
"decent"
it was a few hours stay so I can't really give details but it was an ok stay would be worse if I stayed any longerGenuine Hotels.com guest review
"Lame"
You get what you pay for..... A bed and bathroom.....Genuine Hotels.com guest review
"ok hotel close to freeway"
Hotel room was clean. Old CRT TVs. Faulty shower handles.Genuine Hotels.com guest review
"No hot water"
We had no hot water. Let themthem know on checkout and the manager was .ot there. I am waiting on a call....Genuine Hotels.com guest review
"Close to North Hills"
It serves it purpose for the amount I want to pay.Genuine Hotels.com guest review
good. wish they had free interentGenuine Hotels.com guest review
"Well......"
It's a good place to stay if your not looking to spend a whole lot of money..... Lots of shady characters and poliece presence here..... Point being you get what you pay forGenuine Hotels.com guest review
"nice place"
have stay here before and will again! great place over all....Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"good night"
it was very comfortable for the only %hrs i stayedGenuine Hotels.com guest review
"nice inexpensive motel"
Nice rooms. No microwaves or refridgerators. Not bad for the money. Next door to dennys and across the street from mcdonalds.Genuine Hotels.com guest review
Your staff was rude and not accommodating. I would not stay here again!Genuine Hotels.com guest review
"Nice Hotel - On the money!"
Stayed here for one night, Staff are very friendly and honest. I would give 4/5 for this hotelGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Convenient, but low budget"
OK, but not great. They turn the hot tub and pool off in winter, but there is morning coffee in the lobby. The girl "Sarah" tries hard to please, but she is overwhelmed by the calls and gets backed up. I saw other staff at the desk doing nothing while she answered the phone and checked me in.Genuine Hotels.com guest review
Response by Good Nite Inn Sylmar Thank you for your review. We appreciate your feedback regarding Sara, as she is one of our best. Our pool and hot tub will be closed during the off season.
This guest did not leave a comment.Genuine Hotels.com guest review
"Vacation in Hollywood"
This hotel is close to the freeway and about 20 minutes from Hollywood/Universal Studios. There is a Denny's right next door and a McDonald's across the street. I would recommend staying on the east side of the hotel as the west side is right off the freeway.Genuine Hotels.com guest review
Response by Good Nite Inn Sylmar Thank you for the great review! We appreciate the great feedback and hopefully we see you again soon!
"Sylmar Sucks"
cops arrived on second night as people staying there long term are obviously gang and drug related usage. person in charge in office downright lied about no rooms have a fridge or one spare for our baby daughters food. As the heating never worked in the first room they gave another room and there WAS a fridge in it !!!!Genuine Hotels.com guest review
"close to hollywood"
good clean hotel ,quiet room ,but no in room coffee ,but had it in the lobbyGenuine Hotels.com guest review
Response by Good Nite Inn Sylmar Thank you for the review. We have coffee in the lobby from 6-12PM ready for our guests. Don't worry about making it yourself, we got you!
"Great place for low price."
We needed a hotel room last minute and only wanted to pay bare minimum. Best price we found, staff was very nice and their service was instant. Condition of hotel was worn, but not sketchy or a dive. Beds were hard and the rooms were cold, but the heater quickly solved the heat issue. Parking was great! Would stay there a again to help save money!Genuine Hotels.com guest review
Response by Good Nite Inn Sylmar Thank you for the review. We are planning many renovations in 2013, so next time you come to the hotel, you should see a much better product.
"On my route"
real convinient location, nice and clean room!Genuine Hotels.com guest review
Response by Good Nite Inn Sylmar Thank you for the great review! We appreciate the feedback and hopefully we see you again in the near future!
"Nice Rooms Clean"
Nice clean rooms i had no problems the front desk workers the males are lazy and they lie room service and maid service workers are nice i like the motel and will stay again price was very fair no problems at all when i stayed at motelGenuine Hotels.com guest review
Response by Good Nite Inn Sylmar Thank you for the email. We appreciate your feedback and look forward to having you again as our guest!
"Hotel"
I was a G-M in several hotel in last 15 Years from 1 to 5 star .hotel is about room quality and lux furniture and important is maintenace and clean .with cheap furniture for 1 or 2 star can make something for people feel they stay in 4 star .is need managing hard to have maximum occupancy .Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Good Hotel if you stay for a day or two."
Good Hotel if staying for a day or two. Near to Universal Studios. No breakfast the hotel provides. Finally what you pay is what you get.Genuine Expedia guest review
Response by Good Nite Inn Sylmar Thank you for the review! We appreciate the good comment on our facility. While we do not have a breakfast, we do offer morning coffee and tea. We are are also right next to a Denny's and across the street from a McDonalds. Hopefully, we see you again in the future.
"Noisy first floor. Bring earplugs."
Really noisy inside the first-floor rooms that surround the inside of the motel. These are the rooms around the pool area. The cleaning staff - hard-workers all, to be sure - use their industrial laundry room located there and also use the area as a place to chat it up sick. Sick and really loud. The metal door to the pool slam/clangs shut so loud, […] you'll wake up if you're sleeping in any of the surrounding rooms. Read moreGenuine Expedia guest review
Response by Good Nite Inn Sylmar Thank you for the review. We appreciate your comments regarding the noise level next to our Housekeeping room. I have addressed this with our staff and we have made the correction. Thank you again for your feedback as that is how we get improve.
This guest did not leave a comment.Genuine Hotels.com guest review
It was not comfortable at all. Room was not clean , carpet was really bad, dust all over. Drinking cups, soaps towel were not replaced everyday. Overall a bad stay, would not recommend to any one.Genuine Hotels.com guest review
Response by Good Nite Inn Sylmar Thank you for the feedback. I have reviewed your concerns with my Housekeeping staff and we are going over on how to improve on this. We appreciate your review and hopefully, we get a chance to make a better impression on you in the future.
"Slow service"
The town where the hotel's at look like having a high criminal rate. Staff are nice, but service is not very good. We arrived there by 3:30 pm and they told me the room was not ready yet and asked me to come back after half an hour. I came back after 3 hours, they said the room's ready. But when we were about to get in the room, we found that they were […] still cleaning it. Then we waited in the cold wind for another 10 minutes and finally got our room. They did it really in a rush, we found some garbage under the desk. Hope they can have better management to arrange the rooms. Read moreGenuine Expedia guest review
Response by Good Nite Inn Sylmar Thank you for the review. I'm not sure how you can decipher that hotel has a high criminal rate from checking in but I can assure you that we do not. We apologize for not getting your room on time though. I have reviewed this with my Housekeeping and Guest Service team. We appreciate the feedback and hopefully see you again in the future.
"Good hotel"
It's clean, comfort, the price is great. The distance to LA is acceptable.Genuine Expedia guest review
"Small room, tiny shower, no amenities"
You get what you pay for. The room was small and lacked amenities such as a fridge and microwave. The biggest downside was the pay-per-day wireless internet. It is $4/day for lackluster internet speeds, and you can use it on only one device! I'm a large-frame male, and the shower was too small for me. The good: The front desk service was very polite […] and prompt. Also, housekeeping service did a good job cleaning up the place. Read moreGenuine Hotels.com guest review
"104"
needs new tub,,is broke and noisy when u step on itGenuine Hotels.com guest review
"Horrible"
No hot water. Had to take a cold shower. The heater was very noisy. I'll never stay here again!Genuine Hotels.com guest review
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