My husband and I recently stayed 3 nights at this hotel. It was nothing fancy but it was a great stay for a low price. Staff was friendly and helped you in anyway possible to make sure you were happy. Seconds away from freeway made this stay even better. I will for sure be staying again the next time we are in the area!Genuine Hotels.com guest review
Response by Good Nite Inn Sylmar Thank you for the great review! We appreciate your feedback on your recent stay. You are correct, we are not a fancy 5 star hotel, but we do provide an excellent rate, friendly staff, and a nice clean room. Hopefully, we see you again in the near future!
"Would not recommend for family members"
The room itself was a non smoking room, but it smell like it was. Also, the hotel clerk was not sure if the room was ready and it was about 5pm eventhough I wanted to check in early they told me I had to wait until 3pm.Genuine Hotels.com guest review
Response by Good Nite Inn Sylmar Thank you for the review. We apologize if your non smoking room smelt like smoke. We take this very seriously and our maintenance and housekeeping staff is usually really good about that. Our normal check in time is 3PM. If we have anything before that, we are more than happy to check our guests in early. Thank you again and best of luck in the future.
Beds hard, window faced I5 Freeway and was very noisy.Genuine Hotels.com guest review
Response by Good Nite Inn Sylmar Thank you for the review. Most of our beds are newer but we are always on the lookout to replace case goods that need to be replaced. We are facing the 5 freeway, but for the more noise sensitive guests, we do have rooms facing the street side as well.
"Value for money"
I stayed in good nite inn sylmar for three nights on 19 aug to 22aug with my family.as hotels are expensive in LA so i found this hotel reasonable and value for money. But as i expected after reading reviews and pics nothing was like that.rooms looks old. Toilet is fine and clean. Overall its not bad.i can stay there again. Pool was clean.Genuine Hotels.com guest review
no trouble at check in. rooms were ready and clean with very good strong airconditioning. staff very pleasant and helpful.this just needed some place for smokers.Genuine Expedia guest review
"Quiet hotel near freeway"
Comfortable room & the staff was top-notch. A little outdated & could have used a few more towels. Otherwise it was outstanding!Genuine Hotels.com guest review
I would like for you find out who was working on the 14th..her shift ended at 11 p.m. My name is Larry Thompson, rm 301-just above the office-and I had so much trouble that day coming into town from Colorado Springs. But she helped me out tremendously! She is a credit to your company.Genuine Hotels.com guest review
"Better than I was expecting"
I was in town for a wedding near by and found a great rate for this hotel. The surrounding neighborhood looks a little sketchy but was fine. Some of the other people staying at the hotel were a little weird but I wasn't staying near them so I was good. Hotel staff was very nice and helpful. They are renovating part of the hotel which is much needed […] but I was comfortable with my stay. My room was very clean and smelled really nice. Bed was comfortable. I didn't have anything to complain about expect they need major upgrades, but are in the process of doing it. I would stay here again if I needed to be near that part of town again. Read moreGenuine Hotels.com guest review
"Very clean room!"
It was 10 minutes away from six flags, bathroom was very clean, room was clean and the bed was soft. No frig but for $60 well worth itGenuine Expedia guest review
"Cheap hotel so you get what you pay for"
This was a hotel me and my fiancé went to after we were done at magic mountain. The staff was nice and helpful. The rooms are small and the bathroom was as well. My biggest problem was the shower. I'm a 6'2 male and I had a hard time in that closet of a shower. This hotel is a good stay if you are on a budget and want a cheap hotel to stay in overnight. […] I slept well throughout the night but this hotel needs to be updated. Read moreGenuine Expedia guest review
Used this for our trip to Universal Studios, stayed a couple of nights. Were doing some exterior work, but work only between 10 am and 6pm.Genuine Expedia guest review
The rooms where very clean staff was super friendly.We enjoyed are stay.will stay again in the furture .Genuine Hotels.com guest review
"Very close to Six Flags Magic Mountain"
Awesome! The room is huge and everything is clean and organized. There is a AC/ heater unit to control the temperature of the room, a pool, ice machine and microwave to for customers to use. The staff is very friendly and willing to help. This place is the best and you definitely get the your bang for your buck. I feel this is the best place to stay […] at in Los Angeles when you consider the price you pay. Ignore all the negative comments you read because you will get everything you expect plus more. I forgot to add that there is wireless internet available for a very reasonable price. If you're hesitating to stay here, dont! This place gets filled up fast so make sure to stay here asap if you're thinking to stay in LA. Read moreGenuine Hotels.com guest review
The room was ok, nothing different from others motels; but I get very disappointed with no breakfast. All other motels that I stay in during this long trip that I made between Texas to California; this was the only one with no breakfast. Anyhow, in overall it is a ok motel to pass one night.Genuine Expedia guest review
Good pricing you get what you pay for. Great location and didn't have any problem with anythingGenuine Hotels.com guest review
Response by Good Nite Inn Sylmar Thank you for the comments. We definitely have a great location and we try to make our guests stay as problem free as possible. Hope to see you again in the future.
"An okay place, if you're not too picky"
If you need a place to stay with a reasonable price, then this is it. The bed sheets were alright, but the towels looked a little old and worn... We checked in very late, and the front office door was locked, and we checked in through a little window on the side. There was a security guard nearby, but the whole situation kind of made me feel a little […] uncomfortable. But apparently, locking the door was a company policy. Read moreGenuine Expedia guest review
Response by Good Nite Inn Sylmar Thank you for your review! We definitely have a security guard who is here to help out with anything our guests need. We see that as a positive thing, as it is one more person to help our guests with anything they need! Hope to see you again in the future!
"little bit to far to the city"
Everything looks good, such as security, staff etc, one thing I don't feel comfortable is some customer or tenant like to hang outside their roomGenuine Hotels.com guest review
Response by Good Nite Inn Sylmar Thank you for the review. We don't typically allow people to hang out in the hallways. I will definitely address that with our security team to correct in the future.
Nice hotel for the cost, currently the hotel is updating and remodeling. However they are considerate of guests by starting the work day later than normal and by keeping the work areas clean.Genuine Hotels.com guest review
Response by Good Nite Inn Sylmar Thank you for being so understanding. We are fixing a lot of our old siding to make a better looking hotel for our guests in the near future. We typically start at 10AM to not wake our guests up too early. We also finish at 6PM. Most guests leave before 10 and come back after 6, so they don't even know they are there!
"good stay for the price"
Only thing not to many things around the hotel must go n2 town but the hotel is niceGenuine Hotels.com guest review
Response by Good Nite Inn Sylmar Thank you for the review. You are right in saying that there is not much in the immediate area. The good thing is that we are very close to the 5 and 405 freeway, so there is plenty of things to do within 10/15 mins of the hotel!
Stay there when in the area , this time had a small hiccup that staff took care of right away and also construction going on that didn't know about until checking in but already have reserved for a later date. Nice rooms & staff.Genuine Hotels.com guest review
Response by Good Nite Inn Sylmar Thank you for the review! We appreciate the feedback and look forward to having you as our guest in the future. We are doing a full exterior renovation but we are try to have our people work not too early and not too late (10-6PM). Next time you will see a much improved exterior!
I was very disappointed with this motel. They want to charge extra for everything even Wi-Fi. Really, we had to go across the street to Mc Donald's. What company does not give their customers Wi-Fi???!!!! They have one ice machine and one microwave sitting outside near the office for community use. No mini frig, microwave, irons, ironing boards, or […] blow dryers in the rooms. The furniture and TVs are very out dated. The hot tub the once had has been filled with dirt and use as a tree pot. I will never stay at a Good Nite Inn again Read moreGenuine Expedia guest review
Response by Good Nite Inn Sylmar Thank you for the feedback about your recent stay. We are sorry that you do not agree with us charging for WIFI. That is a standard fee at all the Good Nite Inn hotels but I will forward your feedback to our corporate office for their review. While we do not have the amenities you mentioned in every room, we do have most of them available upon request in the office.
"REASONABLE FOR THE PRICE"
I booked this hotel for a cheap stay around Six Flags. Price comparison to others it was much cheaper, and allowed me to pay once I checked in vs. at booking. This is an older hotel. Room could have been cleaner (spots on comforter - something I never use anyway). Bathroom was spotless. No elevators so if you have a lot of bags and are on the third […] floor, be prepared for a workout. Walking distance to McDonald's, Ihop, and gas stations. Located next to freeway. All in all it wasn't bad especially for the price. I would stay here again. Read moreGenuine Hotels.com guest review
Response by Good Nite Inn Sylmar Thank you for the review. We appreciate your feedback and we are glad that you felt that you received a good value while staying with us. We look forward to seeing you in the future!
"Good for a night or two"
Good: My room was clean and this hotel was in a great location, close to freeway in North LA. Price was one of the most competitive. Bad: Internet costs $3.95/day unless you booked under their rate code (which I couldn't do with hotels.com), got a call at 5:30AM on saturday from the front desk to tell us to stop jumping on our beds when we were both […] dead asleep (thanks for the rude wake up call), beds were not very comfortable by the 3rd night (very springy hard mattress), the neighborhood is a bit seedy, but at least they had a security guard on premises at nighttime. Read moreGenuine Hotels.com guest review
Response by Good Nite Inn Sylmar Thank you for the review and we appreciate your feedback. I will definitely check in with my guest service staff about a call to the room for no reason. Thank you again and hopefully we see you in the future.
"Good for the price."
Great location. 15 minutes from Six Flags and 40 from the Beach. Next door to Denny's and McD. Not happy with the urine smell around the pool. But you get what you pay for.Genuine Hotels.com guest review
This was my second time here. The first time wasn't that bad, but this time was horrible. I got there pretty early, and there were lots of rooms, they put me right in the construction zone. All the light switches were lose and the plugs keep on coming out. The lights would blink every time you move in the bed. The TV plug kept on coming out also. I […] complained, they said they couldn't fix problem till 9pm. I said by then er would be asleep. When I took the bedspread off there was a finger nsil that someone picked off. It was absolutely gross. I will never go back their again. Read moreGenuine Hotels.com guest review
Very old construction and furniture. Located next to the interstate, Very noisy with a terrible smell all around the place, not good at all. Very expensive for the service they offer.Genuine Expedia guest review
Response by Good Nite Inn Sylmar Thank you for the review. We apologize for not meeting your expectations. Just letting you know, we are currently doing a full renovation on our exterior. The property will appear much nicer for your next stay. We are also in the process of replacing much of our older furniture as well. We are constantly trying to improve and your feedback definitely helps us make these changes.
"Nice hotel will be staying here in the future"
This hotel is very nice for the price . It's not a 5 star with chocolate on ur pillows kinda of nice .but if ur looking for a good place to stay her you are. the hotel was going under renovations so it looks like there trying to up keep the place.as for the location it's only 15 min from anywhere in a circle universal studios , WB studios downtown L.A […] , Hollywood Walk of fame , and maybe 25 min away from magic mountain. GREAT PLACE !!!! Read moreGenuine Expedia guest review
Response by Good Nite Inn Sylmar Thank you so much for the great review! You hit the nail on the head with your comments. We are not a 5 star hotel, but we do offer a great rate, excellent service, and a nice clean room. If you don't need all the extra amenities of a 5 star and would like to get an excellent rate, we are the place for you.
"romance on the way"
hotel ... halls ... rooms looks like it got trapped on the 80's the elevator is so creepy.... Service is good people is niceGenuine Hotels.com guest review
"Best Good Nite Inn on this trip!"
We arrived very late and the staff was very friendly and on top of their game. My wife dealt with the front desk and I parked the car. I was greeted by a nice security guard that made sure that we were staying there and provided some additional comfort to me regarding security. He assured me that they didn't have issues there to worry about and leaving […] a few extra items visible in the car, shouldn't be a problem. I imagine that having the security noticeable really would cut down on any possible issues. Our room was clean and comfortable. It was designed well for different people getting ready in the AM. Our checkout in the AM was quick. All in all, we were happy with our stay here. Read moreGenuine Hotels.com guest review
"worth the money saved"
It was clean, awesome staff, not the best rooms, very simple, but it was good enough for the price. Would stay there again.Genuine Hotels.com guest review
"Hotel was adequate to my needs."
Hotel was adequate. It wasn't great, but it was clean and quiet. The bed was OK. I bring a foam egg crate mat to put under the fitted sheet (you never know what you will get when you travel as much as I). The water pressure in the shower was really good. The hotel staff were friendly.Genuine Expedia guest review
Response by Good Nite Inn Sylmar Thank you for your review. We appreciate your stay with us and we look forward to seeing you in the future!
"Noisy hotel by I5 freeway"
I5 traffic just close to the door, too noisy to sleep or even watch TV.Genuine Expedia guest review
Response by Good Nite Inn Sylmar Thank you for your review. We are located next to a freeway and typically, once you get in your room, it is not noisy at all. For our extremely sensitive guests, we will be happy to place you in a room not facing the freeway.
Great customer servicesGenuine Hotels.com guest review
Get what you paid for. Besides a spider in the room, a few gnats in the sink and a smelly A/C the rooms and the bathrooms were ok for what we paid for.Genuine Hotels.com guest review
"An Okay Night"
My family and I stayed one night at the Good Night Inn. The room was in fine shape, clean, and comfortable. In my book, it was a good deal for the price. I would have no problem staying there again or referring it to a friend.Genuine Hotels.com guest review
"Great for the price"
It's old and a little creepy but basically well maintained. The rooms are SAUNA's before you get in to turn the air on. That was unfortunate for me, checking in at 1:30am with 2 sleeping little kids. But the air worked fine once it kicked in. There's nothing special about this hotel but its not nearly as ghetto as I thought it would be. VERY convenient […] location and right next to a McDonalds, which was great for breakfast! It was perfectly acceptable. Read moreGenuine Hotels.com guest review
We really enjoy our stay, all staff are really friendly and polite. Defiantly going back again.Genuine Hotels.com guest review
I don't understand the bad reviews for this hotel! I took a chance and booked it months before my trip and I am so glad I did! It was booked solid with no vacancies the weekend I was there. It is a no frills hotel but doesn't mean that it isn't a great place to stay.There isn't a fridge or microwave in the room (though they DID have a microwave near […] the front office that you could use). but that didn't matter to us as we ate all our meals elsewhere. The rooms are CLEAN! The bathroom looks like it had been recently remodeled. Furniture and tv are dated but we didn't mind that at all. The mattresses are so comfy and the pillows were as well! I wanted to take my pillow home, lol. But I didn't. The staff is friendly and very polite and helpful. Right off the highway but I didn't hear any noise like others stated. Surrounding neighborhood is pleasant and seems safe. I would recommend and stay here again. Read moreGenuine Hotels.com guest review
"Basic room/no frills motel"
Good night Inn, a basic & cheap motel. This place was good enough for the price I paid; half the price for all surrounding LA/Burbank area. This was good for two nights, but any longer would not be worth the effort.Genuine Hotels.com guest review
"Noise and uncomfortable"
Beds and pillows were uncomfortable and you could here the traffic like I had the window open. The widows had no insulation. I could put my hand in between them . So it was a restless night .Genuine Hotels.com guest review
"Questionable hotel traffic"
We thought it would be convenient to get a place close to freeway which is not too pricey. All i can say is you get what you pay for.Genuine Expedia guest review
Response by Good Nite Inn Sylmar Thank you for the review. We appreciate your feedback and hopefully we get another chance to make a better impression.
My family had a great time. The pool was awesome we were the only ones in there and had no time limit for the pool. It was close to restaurants and close enough to Six Flags and to the beach.Genuine Hotels.com guest review
"Overall decent hotel for a good price."
Room was clean, staff was friendly and bed was comfortable. My only complaints were roaches in the bathroom each morning, and the brightness of the lights outside the room. I understand there needs to be lighting in the breezeway, but it looked like broad daylight in the middle of the night!Genuine Expedia guest review
Response by Good Nite Inn Sylmar Thank you for the feedback! We typically don't have any pest issues here but I will definitely forward your comment to our maintenance staff.
"Nice hotel close to freeway acces next to food pla"
Good security, I felt safe in my room. The hotel was next to Dennys and McDonalds. Quick access to the freeway. Nice and clean pool. Air-conditioner was really good and I just turned it on and I didn't hear the freeway. I ask for more towels and right away they took them to us I will stay there again when I need toGenuine Expedia guest review
Response by Good Nite Inn Sylmar Thank you for the great review! We appreciate your comments and we are looking forward to seeing you in the near future!
We did not stay - We checked out! Very shady place in the evening. The room smelled awful. We were afraid to touch anything. Strange people walking up and down the stairs and through the outside halls. Not a place to stay with the Family.Genuine Hotels.com guest review
"Great room for the price"
We didn't have any reservation, but thru a website we were able to get a room. The room was clean, good size. Comfortable beds. The cleaning lady was very nice.Genuine Hotels.com guest review
"Bring a microwave"
No fridge or microwave in room besides that was cleanGenuine Hotels.com guest review
The hotel is in a very convenient spot. Next to the I-5, Denny's is next door and McDonald's is across the street. We went to both and they are decent restaurants. That is a plus. The front desk staff is very nice and accommodating. The price is great. The hotel though is out-dated. When we stayed the ice machine wasn't working and that made it tough […] with two teens and hot soda that needed ice. The housekeeping didn't replace the towels we used. I had to call the front desk BUT housekeeping got us what I asked for right away. The air conditioner was old, loud and stinky. Our window faced the street so it was either leave the air conditioner off and hear the noisy street or keep the stinky, noisy air conditioner on and deal with the noise and stink. The experience was a balancing act. Did the bad way out the good? Or did the good way out the bad? I think I will look for another hotel in the area next time but if I HAD to stay there again, I would. Read moreGenuine Hotels.com guest review
"Close to Magic Mountain"
It was a nice stay. I requested 4 towels since there was 4 of us, but everyday there was just 3. And one day they left just 2. Really? The last day we were there they finally brought us 4. Bed was kinda hard and up dating is needed. Other than that it was a nice stay. Would stay again.Genuine Expedia guest review
"Close to Universal Studios."
15 miles from Universal Studios. Easy Freeway access. Next door to Denny's. We stayed mid week and it was peaceful.Genuine Expedia guest review
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