Everyone was very kind and accommodating to us and also provided us a few hours late check out on our last day. The food was excellent including the breakfast that comes with a room rental!! Thank you all for a great stay!!Genuine Hotels.com guest review
We traveled for the Holidays and this was a pleasant stopover. Breakfast was hot with good choices.Genuine Hotels.com guest review
"Wake Forest Baptist Hospital patient and family -"
Came to Winston Salem for minor surgery but far enough from home to need a stop over place the day before. The Hawthorne gives a wonderful discount and free shuttle for patients and family of Wake Forest. The hotel itself is very nice, staff is great, food wonderful, and SO convenient. Will stay here whether hospital related or not.Genuine Hotels.com guest review
Front desk could not find reservation and told me the hotels.com confirmation number would not work and I needed have the confirmation number from the hotel. After checking my picture ID, she said she needed to be 100% sure I was the person who claimed which I find very weird. The description said rooms had been renovated, this really meant new furniture. […] Electrical was not up to date and could only find one plug for computers, phones, etc...Will not recommend. Read moreGenuine Hotels.com guest review
"Nice First-Time Stay"
It was just a one-night stay for business, and it was my first time staying at this hotel. I found it to be comfortable, clean, quiet, and convenient. The included full breakfast was a real plus, too.Genuine Hotels.com guest review
An overnight business trip. The Hawthorne is perfectly acceptable for business. In fact, the room is laid out very well to accomplish work while staying in Winston-Salem. The complimentary breakfast is nice and convenient and the location is good for access. I got the impression that the hotel caters to meetings; I was attending the High Point Furniture […] Market as were many other guests, but there were plenty of people coming in with what appeared to be meeting material. This was my second visit, so i certainly found the Hawthorne to be a perfectly acceptable facility. Read moreGenuine Hotels.com guest review
Nice hotel. Very convenient to downtown. I really enjoyed it.Genuine Expedia guest review
"Great hotel, not great coffee"
The hotel is an older establishment but has been well maintained. Staff was pleasant and food at Bistro was good. I was disappointed in the coffee selection for the room. While Keurig is a growing "popular" trend, it is not earth friendly, economical or efficient. Keurig makes 1 cup at a time which takes about the same amount of time as it takes to […] brew a pot, so if there is more than 1 person per room and everyone drinks coffee, it can be a little annoying waiting on that much anticipated cup of morning java. Additionally, each cup of coffee is packaged in a small plastic container which is not biodegradable. The hospitals furnish the coffee so if you want additional coffee for your room, there are extra fees, $1.00 per cup. Being a coffee consumer, the cost of Keurig is higher per cup than any alternatives. I would stay at the hotel again, but will consider the coffee situation and plan accordingly. Read moreGenuine Hotels.com guest review
I arrived several hours early and was able to get a room which I promptly locked myself out of. After a few laughs I received another room key.Genuine Expedia guest review
Good dealGenuine Hotels.com guest review
Breakfast was mediocre at best.Genuine Hotels.com guest review
"Great location great staff"
We arrived late and were happy to see we'd been upgraded to a fancy room! It was so much fun! I know this can't happen every time, but the staff was great about it. Breakfast is way better than most places - lots of options, not just carbohydrates.Genuine Expedia guest review
"2 days till the beach"
I would recommend this hotel. Clean comfortable rooms, nice continental breakfast, and location close to activities. Had evening meal at the Bayberry bistro, server Barry, was exceptional. And food was Reasonably priced and good fare!Genuine Hotels.com guest review
"Clean, quiet & comfortable."
Convenient access to the city and the Strollway which leads through Old Salem to Salem Lake via the Greenway. The trails were our goal for this third trip to Winston-Salem this year. The side benefits are The Old Fourth Street Filling Station restaurant and Carolina's Vineyard & Hops on Marshall Street. They have the best sangria! Out of the 3 different […] hotels I have stayed, the Hawthorne Inn & Conference Center was the best. Awesome free full breakfast bar though the attendant could have been more pleasant. She was the only reason I didn't rate the staff a 5. The front desk staff was very pleasant and accommodating. I plan on staying here again when I return to Winston Salem in 2015! Read moreGenuine Expedia guest review
"Wonderful hotel with incredible service"
I loved this hotel; it is an unbelievable value. I was not expecting a whole lot and boy was I surprised. My room was incredibly spacious and clean, with a microwave and refrigerator. The bathroom was large and modern. The service at the front desk was friendly and very professional. I highly recommend the Hawthorne.Genuine Expedia guest review
I had to come up to Winston Salem for business. This hotel was a perfect fit. Through Hotels.com I got it for a great deal, didn't even break three digits per night. It was quiet. That's one of my biggest pet peeves. So, I got a great nights sleep. The breakfast was way more than continental which was a pleasant surprise. I think they rotate that so […] don't bank on it. The room was clean, and very comfortable. One of the let downs was the refrigerator, it took a whole day to get my drinks cold. Its also within walking distance of downtown. I WOULD for sure stay here again. I couldn't really ask for more from a hotel. Read moreGenuine Hotels.com guest review
"Easy walk to downtown."
Hotel is currently modernizing. Clean. Friendly helpful staff. Food in the restaurant is mediocre. Free hot breakfast with all rooms, (average). Nice pool. Good work out room. Rooms are large and spacious excellent meeting facility.Genuine Hotels.com guest review
The front desk staff was very accommodating, couldn't have been nicer. The room service was fast and accurate and even delivered a little past the deadline. The maid staff however... a bit of a problem. We stayed four nights and our coffee was never refilled, one day our room wasn't ever cleaned at all. When we asked for clean coffee cups, on the day […] that the room wasn't cleaned, we were told by housekeeping to wash them ourselves and reuse them. We did as there wasn't much choice and had to use shampoo to clean them. Also, although our room had a kitchen, there were no utensils or dish soap or anything in the cupboards, we had to borrow silverware and plates from the restaurant on the 2nd floor. The beds were very comfortable, though, and the AC worked great. Read moreGenuine Expedia guest review
Great folks.Genuine Hotels.com guest review
"Helpful staff, comfortable room"
Hotel staff was most helpful when we needed computer and printing aid. Beds were extremely comfortable. Good breakfast compared to other hotels.Genuine Expedia guest review
"Convenient, close to downtown"
Rooms were clean. It was nice to have a microwave and refrigerator. Hot breakfast was good, convenient.Genuine Expedia guest review
"Second time around"
I first stayed at this hotel when my son enrolled at Wake Forest and stayed when I returned 10 months later. The staff is very friendly and the inclusive breakfast buffet was an added touch. My son swam in the pool although it was a little chilly for me. I would stay here again if I'm ever in Winston-Salem again.Genuine Expedia guest review
"Fine hotel. Food use to be better a year ago."
Nice hotel. Perfect location. Professional staff. I stayed there many times before. My last experience: hotel is still fine, dining and breakfast... use to be much better before.Genuine Expedia guest review
"Great access to downtown"
Great hotel, however very thin walls. Could hear everything said in halls and above us. Otherwise good. Wonderful access to interstate and downtown. All back roads and no traffic.Genuine Expedia guest review
"It was ok..."
I think they were doing some renovations. They put most everyone on the 5th floor. The rooms weren't updated and the halls were freezing cold, the same temperature as outside. Also there was a really bad odor in the hallways and near the elevator. It smelled like something died. The room overall was ok. I had to keep adjusting the thermostat because […] they had one I've never seen before. There was just a dial that said warmer. I had to kept turning it left and right just to get it at room temperature. The breakfast wasn't great at all. They had eggs, ham, fruit, toast, muffins, Danishes, and cold cereal. The price isn't worth it. I would stay somewhere else and just buy my own breakfast elsewhere. Read moreGenuine Hotels.com guest review
Clean, quiet, and easily accessible from highway. Restaurant staff were very friendly.Genuine Expedia guest review
My friend and I were pleasantly surprised with The Hawthorne Inn. Clean, good breakfast, extremely helpful and courteous staff. Great location, easy to get to downtown, and Old Salem. A+ all the way around. We had 3, not so much complaints, as just suggestions: 1) Towel bar(s) in bathroom; (2) Full length mirror in either bathroom or room and (3) serve […] grits and/or hash browns with breakfast. But we LOVED your desserts!!! Read moreGenuine Hotels.com guest review
"Great Staff, Great Stay"
It was a short stay for a college visit at Wake Forest. There was a little mix-up in that we had reserved 2-queens through Hotels.com, but in their system is was a single king. But they were very quick to address the issue. The beds were comfortable and the room was very clean and well maintained. Very friendly staff. The complementary breakfast was […] much better than I had expected. I would DEFINITELY stay here again. Read moreGenuine Hotels.com guest review
I was only there for the night and breakfast. Room was spacious and clean and included a decent breakfast buffet. It looks like the hotel hosts a number of conferences and meetings and the room is wqell equipped for a conference attendee.Genuine Hotels.com guest review
"Reasonable place to stay."
Didn't get a chance to scrutinize the facility since we got in very late and had to wake up early the next morning. We can confirm that the room was clean and everything that was suppose to work did work.Genuine Expedia guest review
"Not So Great This Visit"
Third stay in three years for April Highpoint Market. Doubt I will stay again. Electrical outlets in room are difficult to connect to for phone charging and laptop use. Cords easily fall out of sockets. Hotel should upgrade their rooms to suit today's tech savvy travelers. Sunday morning comp buffet did not have any breakfast meat available; just eggs […] and bread? Saturday night dinner was fair but waiter was like a robot and never checked once during my meal to see if I liked it or needed anything. I will try to book at the Hyatt Place in Greensboro for the October market. Read moreGenuine Hotels.com guest review
"Downtown hotel close to college"
Hotel was very accommodating to my wife and our two dogs. We were given an room at the end of the hall and close to an exit door that made it easy to take our dogs out. Front desk staff were very friendly and helpful.Genuine Expedia guest review
"Nice hotel close to convention center"
I can't say enough about their wonderful staff, especially Wayne at the front desk, he went above and beyond expectations and made our experience a great one! I would definitely recommend to everyone!Genuine Expedia guest review
"location to hospital was great."
The people who work here are outstanding. They make the place. Robin, thank you for adding my sister to your church prayer list. Everyone went out of their way to be helpful. Getting luggage to the elevator was a little bit crazy, (stairs) but that's the only complaint. If you are there because you have someone in hospital, they will give you a discounted […] rate.. Read moreGenuine Hotels.com guest review
Very nice hotel. Room was clean and bed was comfortable. Staff was very helpful. Would definitely stay again if in the area.Genuine Hotels.com guest review
Free breakfast service and quality was very bad. Hot breakfast items were cold and staff was evasive. This is a total and disappointing change from my previous stays.Genuine Hotels.com guest review
Great staff and location! Was given a free upgrade at check in which was wonderful! Clean facilities and fair price.Genuine Expedia guest review
"Very good value"
Hotel staff very friendly; only ate at restaurant for breakfast--which was adequate. Very quiet and clean.Genuine Hotels.com guest review
Excellent breakfast (quality and assortment). I found it very strange that with the printed notice (placed on the bed) to save the environment/reuse bedsheets, this hotel does not provide a single TOWEL BAR in the bathroom! I would gladly reuse towels. But they don't dry well on the HOOKS provided. Makes no sense to me.Genuine Hotels.com guest review
"Convenient to Wake Forest Baptist Hospital"
Easy access from & to bus. route 40. Wish food in restaurant fresh, not frozen and reheated. Staff wonderful!Genuine Expedia guest review
The staff was great. The rooms were clean and very well kept. The only negative I have was getting in and out when you are older is really a challenge with all the steps. There could be more convenient access for older patrons. Other than that everything was great.Genuine Hotels.com guest review
Hotel was nice, enjoyed the complimentary hot breakfast, staff was courtesy, hotel was close to conference center.Genuine Hotels.com guest review
"Great place to stay close to Downtown"
Nice hotel and a lot cheaper than the Marriot. Still very close (walking distance) to Downtown. Remodeled and clean. Nice staff.Genuine Hotels.com guest review
Motel price, convention hotel quality. This is a full service convention hotel with all of the facilities. Front desk staff was outstanding. Restaurant had best French onion soup I have ever had.Genuine Expedia guest review
"Best Night in yrs"
We arrived totally worn out from lots of travel. Slept better than ever in yrs. Beds so comfortable (would have liked softer pillows but brought my own so ok). Even on Christmas morning there was continental breakfast (hot breakfast other days.) Very conveniently located and reasonable. We decided to stay an extra day and could in the same room.Genuine Hotels.com guest review
The staff was VERY helpful.Genuine Hotels.com guest review
"Little trip to see Old Salem"
Single traveler with poodle made welcome and very comfortable. Thanks!Genuine Expedia guest review
"A secret jewel!"
The staff was exceptional and the hotel stay was fantastic.Genuine Hotels.com guest review
check in was smooth, could not get two rooms on the same floor, we had a disabled adult and support staff with usGenuine Expedia guest review
We stayed at this hotel for a weekend for my sorority. Driving up to the hotel I was thinking this is not going to be a good stay but never judge a book by its cover. The inside was beautiful and very nice. We travel a lot and this was one of the best hotels. Very room, nice, staff was extremely nice and professional and when in Winston-Salem I will […] stay again! Kudos to everyone! Read moreGenuine Hotels.com guest review
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