"Not a bad walk downtown to our events"
The staff was so very friendly and very helpful. This was our first stay but we go to Winston Salem every year for Heavy Rebel Weekend and we plan on using this hotel again next year because of the service we received.Genuine Hotels.com guest review
To start the check in and the person checking us in was great!!! She was helpful and gave great directions of where to go and hat was around. Seemed that most of the businesses downtown are out of business. A lot of empty spaces there. Made for dull time there. Then old Salem was nice but wasn't what we expected to see. Seemed like it was all set up […] but not really what should be. Employees were just sitting on the guest carts in back and didn't move an inch when guests walked in the door. Not enough towels in the room. Will probably not stay again. Morning staff was not as nice as evening staff was. Read moreGenuine Hotels.com guest review
"All around, decent, efficient, and service-oriente"
Clean room, comfortable temp in rooms with own temp control. Good breakfast and complementary. Fast room service. Quiet, and all around well furnished in rooms.Genuine Expedia guest review
We loved it, going there again in July. Everyone was very friendly and we liked the shuttle bus to the hospital. We felt like family and thought we were at home. Can't wait to get there again. Very affordable rates as well, for such a very nice place to stay. I would rate this hotel a 5 star........I would advise everyone to stay there, you would get […] your money's worth. Thanks to everyone Read moreGenuine Hotels.com guest review
"close to visiting family"
It was only over night, but will return whenever in the area again. The location was perfect and close to the area I visited.Genuine Hotels.com guest review
"Nice, clean and well located"
The only issue was the weekdays breakfast.... hope it could be like the weekends one. But in general, great service.Genuine Hotels.com guest review
"Too many inconveniences for the price"
I expect a hotel that advertises itself as a conference center to be nicer than average to attract groups, so I thought I was making a good choice with this hotel - boy was I wrong. The clerk who checked me in was reading an online restaurant review out loud to me during check-in. She proceeded to tell me she was looking it up because another guest […] asked about a particular restaurant they knew nothing about. I appreciate the effort to provide info to guests, but I found it weird and unprofessional that she was reading it out loud to me and doing so while I was checking in. They don't allow you to unload your bags at the front of the hotel where it would be convenient (and expected). Instead, they direct you to drive around the building where you can get a luggage cart before you then move your car to the parking lot. This process is inconvenient at best, and useless at worst. The parking was all handicap parking so there was no place to park briefly to unload my luggage. There was also no room to turn around (even in my small car), so I had to back out of this area to get to the parking lot where I had to carry my bags up a set of outside stairs to get to the building. Inside the room, the bed and pillows were not very comfortable. However, the worst part was that there were no available outlets except in the bathroom. The one visible outlet in the bedroom area was loose and would not hold a plug. The pool was closed. The only positive was free Wi-fi Read moreGenuine Expedia guest review
In town for surgery at Wake Forest and fit our needs well.Genuine Hotels.com guest review
Over all great. Was only disappointed that there was not an operable window for fresh air.Genuine Hotels.com guest review
"Very comfortable bed and room"
Guest service was excellent and wonderful breakfast. Extremely close to Wake Baptist Medical CenterGenuine Hotels.com guest review
The staff were really friendly and helpful. If I had a magic wand I'd put the hotel closer to the Wake Forest campus, but it's pretty close anyway.Genuine Hotels.com guest review
"Walking distance to charming downtown area"
Great location. The bakery behind the hotel is amazing (great coffee) & the Mexican restaurant is most certainly authentic. Walk a few blocks down to 4th street & check out Mellow Mushroom pizza too!Genuine Hotels.com guest review
good stayGenuine Hotels.com guest review
the hotel staff was very friendly. The hotel is fine, probably one of the better ones in winston salem as choice are limited during the furniture market. Pillows are way to thick, need to have an variety of pillow sizes to make the room more comfortable.Genuine Expedia guest review
"Good value for the price"
Convenient to Wake Forest. Friendly, helpful staff. The room was quite pleasant and clean.Genuine Hotels.com guest review
can't get fresh air in rooms. Nice breakfast, friendly staff. A bit expensiveGenuine Expedia guest review
"Staying at the Hawthorne"
Location is great. Walking distant from downtown and historic sites. The hotel was nothing special. A decent, clean room and a reasonable price.Genuine Hotels.com guest review
"Good for Wake Health"
Good place to stay for Wake Health. Gym could do with some weights. Great hotelGenuine Hotels.com guest review
"Color Run Weekend!"
Wonderful experience. I will definitely stay again if I'm in the area!Genuine Hotels.com guest review
"Wake Forest College visit"
I stayed here with my husband and daughter for 1 night before we did a college tour. It was a great location and the hotel was very clean. Room was comfortable and a good price. We are dinner at the restaurant and the food was great! Would definitely stay here again.Genuine Hotels.com guest review
"Clean Hotel - decent neighborhood"
The Hawthorne was an okay hotel. Not the most upscale, but not a dive, either. room was comfortable and the free breakfast was okay. It's not a Marriott, but it's not a Motel 6, either. I'd stay there again.Genuine Hotels.com guest review
It was very pleasant overnight stay. Free, full breakfast was good and room where served convenient and pleasant. Staff very friendly and helpful. Would like to have opportunity to stay for longer visit. I would return.Genuine Expedia guest review
"Close to all of our places to see."
My wife and I had an enjoyable time at the Hawthorne. It was within walking distance of all the places we needed to visit. It was in a quiet neighborhood. If I return to W-S I would definitely stay there again.Genuine Hotels.com guest review
"Convenient, friendly, good rates"
This hotel is very convenient to downtown, and walking distance from Old Salem. The staff is friendly and helpful. I have stayed here for business and didn't hesitate to choose it again before running the Mistletoe Half Marathon.Genuine Hotels.com guest review
"close to planned event"
Good venue, helpful staff. The only flaw in the accommodation is the inability to transport luggage on a cart indoors from the lobby to the hotel rooms & back. Parking lot fills available space, but most spaces are not close to facility entry.Genuine Hotels.com guest review
was very pleased with the hotel room, there were 7 of us in 3 rooms and everyone was happyGenuine Expedia guest review
The hotel's location is great. It's less than a half a mile from downtown Winston Salem and restaurant row. The staff was also excellent, very friendly and professional. The room was very clean and had a nice TV. I only have three complaints about the hotel. First, there were not enough power outlets in my room. I ended up having to plug in my cell […] phone by the TV because that was the only available outlet available. To plug in my computer I had to unplug a lamp after moving a chair to get to the outlet. Not a big deal but it was mildly irritating. Second, The bed was a little hard for my taste. This one is really minor and more a personal taste issue. Third, The free breakfast was really bad. It consisted of sour tasting waffles and watery eggs with stale donuts. My complaints are really minor and I would definitely stay there again. Read moreGenuine Expedia guest review
"Safe and cared for"
I think the hotel is doing the best it can, but it could use a little modernizing. the carpet in the hallways and in the room could be updated, as there are patches in many places. I couldn't adjust the room temperature to my liking, because the controls are outdated. The ice machine on my floor did not work, and several of the drink selections in the […] drink machine were out. The bed was very comfortable, the desk area and dresser were excellent, however I found that there was multiple plug behind the purple chair that had three cords plugged in – four if you count the other outlet in the plug. Probably shouldn't be done! The bathroom was a little small, but well equipped. All in all, I loved this hotel – there was a spirit about it that was comforting and kind. The employees were more than helpful – they were compassionate and informative. Every shortcoming could actually be overlooked because I felt safe and cared for. Read moreGenuine Expedia guest review
"Very friendly staff"
Extremeley friendly and helpful staff, not only at the front desk but everywhere we encountered one The room was clean, quiet, and well appointed. The hotel location close to interstate and easy to find. A good location for the wdding events we went to. We would stay here againGenuine Hotels.com guest review
"Great hotel for parties and events, not sleep."
Two of four recent stays resulted in no sleep because of a late night party in adjoining rooms and an early morning choir practice in an adjoining room. And two stays, the maid knocked to see about cleaning the room when the Do not Disturb sign was on the door. The price is great but without sleep, why bother? We would have recommended it two years […] ago, but now, not at all. Front desk staff is friendly but unable to address the above issues. Read moreGenuine Expedia guest review
The Hawthorne is a meticulously well-maintained hotel from, I'd guess, the early 1980's. It's not quite retro yet, but I'd hate to see the charm or low rates renovated away. Everything was super-clean, shiny, quiet and the staff were outstanding, helpful & pleasant. My courtyard-facing room was completely silent; an accomplishment given that the hotel […] is the first building you see as you exit the interstate. The breakfast buffet was generous & fresh. The Hawthorne seems to benefit from its ownership by the Wake Forest Baptist health system. Just hope the docs there never learn how good the scrambled eggs & ham are on the buffet. Read moreGenuine Hotels.com guest review
Very clean! Lobby area and floor were beautiful! Breakfast area was well maintained by a staff member. The staff was helpful and everyone we encountered seemed genuinely friendly and happy. Pool was clean and very big for a hotel pool - went from 3 1/2 - 9 feet. Only negatives were that pool water was pretty cold (pool is located in a shady area), and […] mattresses were a little too firm for my liking. Call before booking as they have many discounts available! Read moreGenuine Hotels.com guest review
"Very nice place"
We love it and will definitely stay there again. Staff is excellent and the comp breakfast is also great.Genuine Hotels.com guest review
The hotel was 4 blocks from what the check in clerk told me was called Restaurant Row and we were able to walk there and find great restaurants both nights. We also were able to walk to the Old Salem restoration in about 10 minutes. There were places with no crosswalks but there isn't much traffic so it wasn't a problem. The location was important and […] I was completely happy with it. The hotel was comfortable and the pool was clean and there were plenty of towels. I will definitely stay there again if I ever go back to Winston-Salem, NC. Read moreGenuine Hotels.com guest review
Older hotel but nice room. Convenient to local restaurants. Breakfast was adequate but very crowded location.Genuine Expedia guest review
The hotel was great; it would have been nice if there were more blankets in the room.Genuine Hotels.com guest review
"Enjoyed our stay!"
We enjoyed our stay! The staff was very friendly, breakfast was lovely and the location was very convenient to some fun restaurants and Wake Forest Campus. I would recommend this hotel as a nice break from big chain hotels.Genuine Expedia guest review
"Family friendly hotel"
We only planned a one night stay in June 2012. Check-in was easy breezy. The front desk staff were very friendly. The hotel was very clean and there was always someone there when had a question. Since we were familiar with the Winston-Salem area we ate our meals outside of the hotel although the night we stayed they did offer a reasonbly priced crab […] cake diner for 13.99 appetizers and dessert included. We did however enjoyed the continental breakfast which included eggs, sausages or bacon along with make it yourself waffles, great coffee and a variety of fresh donuts and pastries. We checked out the next day but unexpectedly had to remain another day so we went right back and were greeted with the same friendly smiles. Luckily we were able to get a room without having reservations & the service again was great. Read moreGenuine Expedia guest review
"Home Away from Home"
My husband and I took my our daughter to Winston-Salem for Orientation at Winston-Salem State University and stayed at the Hawthrone Inn. The hotel is located in an older part of town , but very clean and well kept. The staff was very helpful and professional. I ask for additional pillows and they immediately gave them to me. I really like not having […] to pay for parking. The hotel was right off the interstate highway and it only took ten minutes to get to the college the next morning. We really like the complimentary breakfast and the dinner in the hotel restaurant was price very reasonable. It was kind of like home away from home. I left my jacket in the restaurant, and waitress ran all the way outside to catch up with me to return my jacket. Read moreGenuine Expedia guest review
I will stay there again if I go to Winston-Salem.Genuine Hotels.com guest review
"Noisy Choir Practice"
Noise in the hall by the ice machines and vending and we were moved to another room. There were many people in the room next door with loud talking, laughing, etc. until well after Midnight; then at 7:30 AM this group started singing 'choir practice' in this same room. Must have been 10+ persons in this room-we watched them go out the back stairs. Did […] not sleep much and bed was not at all comfortable. We will look for another hotel to stay at on our many trips to Winston. Read moreGenuine Expedia guest review
"close to universities"
Great hotel in a good location close the WSSU and Wake Forest U where my daughter graduated. Extremely helpful desk staff: I had booked two rooms: one a king and a second two double room. We ended up with to king rooms and staff went out of their way to exchange and make sure we were satisfied. Only drawback was the lady attendant at the free breakfast […] buffet: she seemed not to want to be there> Good overall value! Read moreGenuine Hotels.com guest review
The hotel is in need of serious renovations to keep up with the times. Double beds need to be changed to queens, handicap parking is very confusing, had to help 2 seniors with instructions on how to park. Rooms are located in the back of the hotel. Both nights we had to request wash clothes, one night we have to go without a wash cloth. Other than that […] the customer service was excellent, hotel is very clean, located where it's easy to get on and off the freeway and the food was very good. Read moreGenuine Hotels.com guest review
"Great location, incredible rates."
Been here before, very clean, comfortable, friendly and convenient.Genuine Hotels.com guest review
"Looking forward to staying here again!"
I've never been to a cleaner hotel! Staff was very friendly and kind. All spoke and greeted you like you were a special guest. When i travel in the fall back to Winston-Salem, I know where I'll stay! Also, the Senior Prom was going on in the Convention Center and we did not hear any noise at all! Fantastic place!Genuine Expedia guest review
"Noisy, but good location"
This hotel was very convenient to the Old Salem area. Apparently it is used extensively by the local hospital when families are in from out of town. My 3 star rating was primarily because of the noise at night. May have just been the night we were there, but we had a rough night's sleep.Genuine Hotels.com guest review
This is an older hotel but is well maintained and was a good value.Genuine Expedia guest review
The hotel was lovely. The gentleman checking me in was a delight. I had some special needs at the last moment and they bent over back wards to accomodate us. This is a lovely hotel, great staff and impecably kept.Genuine Hotels.com guest review
"The Hawthorne Hotel Winston Salem, NC"
I was here for a conference downtown. It accommodated all I needed. The breakfast was yummy! The staff there was incredibly courteous, helpful and welcoming. Thank you!Genuine Hotels.com guest review
It felt so good to go to a quality hotel, after being at several substandard hotels.Genuine Hotels.com guest review
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