I must admit to lower expectations coming into this stay but in fact every facet of it was quite pleasant, the room was clean, modern and well appointed, the staff was very helpful and friendly and the breakfast decent, If the opportunity presented itself I would not think twice about staying here againGenuine Hotels.com guest review
I wasn't super impressed when I drove up to the hotel or when I parked in front of my room, but the inside of my room was impressive. Tall shower head, plug outlets, super comfy bed, and a nice fridge and microwave. I was very impressed. It was all clean and shiny. I totally would stay here again.Genuine Hotels.com guest review
This Best Western offers a basic hotel room - nothing fancy here. Clean, reasonably comfortable, surprisingly quiet. No praises, but no complaints either.Genuine Hotels.com guest review
Good value for the priceGenuine Hotels.com guest review
Overall the rooms are decent and what we expected, maybe a bit cramped but overall good room. The staff at the hotel was exemplary from the front desk to the the dining room attendant.Genuine Hotels.com guest review
"The best value hotel in Chicago"
Everything is as expected. I really enjoy this hotel, its location, and the value it provides.Genuine Expedia guest review
"New, nice, quiet, easy to find, clean, great bf!"
Really enjoyed staying here. Hotel is new, very quiet, easy to find, has a great breakfast, Starbucks coffee machine for free, great personnel, very clean, nice appliances, free parking. I def would come again!Genuine Expedia guest review
"Met my needs well"
This is not a fancy place - when we arrived, I kind of apologized to my daughter, saying we weren't really going for a posh experience since we were rolling in at 1:00 am and out at 8:00 am. That said, what we needed for the night was a bed, a place to recharge our electronics, a shower, and food. They served well in all these areas. Very comfy bed. […] A port on the desk with 5 outlets, so I could charge everything in one place rather than all over the room, a great shower head which had a really nice flow of plenty of warm water, better towels than most hotels at this price point and a decent breakfast (eggs, sausage, bagels, yogurt, fruit...) Read moreGenuine Expedia guest review
Everything was fine, BUT -- the breakfast "food" was the conventional industrial fodder that passes for food for most of this country: bad, unhealthy, tasteless.Genuine Hotels.com guest review
"Great Hotel for the Price"
Room was clean, bed was good. Breakfast was very good. Overall, we were very pleasantly surprised at how nice everything was. Will stay again.Genuine Hotels.com guest review
The room size was very deceiving, room as too small.Genuine Expedia guest review
pros: room clean and bed is comfortable. cons: wifi signal very weak.. TV channels were analog with poor quality. empty shower gel.. only one medium size towel in the bathroom..no large towels. too many small towels. overall, hotel is ok at best for one night..I would probably try a different hotel next time..Genuine Expedia guest review
"Morton Grove gem"
Very friendly front desk staff who made the stay a pleasure. Comfortable and convenient.Genuine Hotels.com guest review
"Nice hotel but far to train station"
We went to Chicago to see our son in Feinberg Medicine School. Is a good hotel If price must be considered in first place. Standard rooms, nice hotel staff and continental breakfast like others. But we needed to take three transport way to go to the university (bus,train,train or bus,train,bus, etc). To visit Chicago with a rented car is good, otherwise […] we will think to stay in other place more close to Chicago or a train station. Read moreGenuine Expedia guest review
"Trip to see a close friend who had recently lost h"
We were put into a handicap room which was fine with us near the entrance as we are senior citizens. Our complaints were: the TV was very snowy, there was not a convenient outlet for the coffee pot, the toilet seat was very loose, my husband tighten that, there wasn't any soap in the shower dispenser and very few complementary items available, and only […] a very small shelf to set anything on. There was plenty of room for more shelving or counter top. This problem was very inconvenient for us.... The bed was fine and also the breakfast. We have stayed in many Best Western Hotels over the years and this was the first time we have had so many problems. Read moreGenuine Hotels.com guest review
My only complaint was the TV picture was full of snow. Never asked for help was only in the room for rest. Overall Good JobGenuine Hotels.com guest review
I booked a non smoking room, but when we went into our room I wasn't sure if it was non smoking. By morning I was sure it was a smoking room. My thoughts were confirmed when I noticed the ashtrays on the bedside table.Genuine Hotels.com guest review
Been here twice this year. Small but clean with good buffet and extremely helpful staff. Good location and easy access.Genuine Hotels.com guest review
Overall the staff was very hospitable, yet the informed us if we were to order a taxi to call the lobby even if we weren't in the hotel and they could expedite the taxi order as well as get a somewhat better rate. During the day this worked excellently, yet at night after calling the lobby over 5 times we received no answer so took the cab our self […] not to much of a big deal mind you. By the time we arrived at our hotel the man at the front desk was sleeping on the couch in the lobby and woke up once we walked in. Also in your room the refrigerator didn't work, the closet door came off track every time you would open it. The Jacuzzi tub only half of the jets worked. Overall I did enjoy my stay but minor issues became an irritant. Read moreGenuine Hotels.com guest review
"Good Motel to stay in if you are in a pinch"
I normally stay at the Hampton Inn in Skokie but it was sold out! I not used to staying in these kind of hotels, but I was very surprised. It was convenient to Metra that took me right to my office, clean, and hospitable. Though as a vegan, I wished they offered more fruit other than apples or bananas for their "Breakfast", but their coffee was good. […] If I would probably stay here again if I ever find myself with out other options, but over all very good experience. Read moreGenuine Expedia guest review
"I won't go there ever again!"
Toilet was leaking water on bathroom floor.... Shower curtains selled moldy and so did the bed covers and blanket. The towels looked as they were being put their without being washed from previous use. Dull lighting in the room. A small closet provided had a shattered mirror and the door would not close. Seeing all this, I did not dare to get in Jacuzzi […] tub in the tiny living space!! Read moreGenuine Expedia guest review
Room had a musty smell, shower curtain too short for tub. The staff were friendly and helpful.Genuine Hotels.com guest review
"Four nights near family"
We chose this hotel because it is the most convenient to our family who we were visiting for several days. We had stayed there six years ago. Our room was clean, comfortable and adequate The bed was great. For some reason, we were given a handicapped accessible one ( maybe that was my error in booking). At any rate, it was okay- except no door hooks […] in the bath!! The breakfast was adequate, although the room was small, it didn't bother us since we were not there during peak breakfast times. Read moreGenuine Expedia guest review
"Close to business"
I was very comfortable! Large room and free wifi.Genuine Hotels.com guest review
"bed of nails"
The mattress in Room 216 was terrible. One of the keys to a good motel is a good nights sleep, Room had be updated and was nice but the mattress was probably orginal and in bad shape.Genuine Expedia guest review
"Good Enough Outside Entry Hotel"
My non-smoking room smelled like an ashtray, so I asked to be placed in another room. There was a non-smoking room open the next day. I debated going elsewhere but decided to tough it out. Male traveling solo. I bought diffuser reeds at Walgreens to make my room smell like a vanilla ashtray that night. The FREE breakfast was OK for this solo male. […] I thought, "My wife and kids would hate this." For me, not that bad. Eggs, sausage/bacon, pastries, tiny pancakes, cereal, coffee machine. The eating area is small, crowded and dirty. I went for a jog. Safe neighborhood. My wife would've hated it just because it's just a suburb. Who travels 800 miles to go someplace just like home? All kinds of stores nearby. Starbucks was not far. I wanted to spend time in the City so I drove about 5 minutes and parked my car at Dempster/Skokie, the end of the Yellow Line. $3 to park all day. I paid $20 for a 3-day CTA unlimited pass ($10 for 1 day). Go 2 stops and take the Red Line into the City. Might've been 45 minutes to an hour but I wasn't keeping track. The room was smelly and small but clean. They did an ozone treatment to remove the smoke smell (I kept my room because the 'hold' on my other room vanished) and it worked a little. More vanilla. Less ashtray. The bed was comfortable. No weirdos seen on my 3-night stay. I was looking to spend less money and I did. Do not pay $69 and expect a $120 room. You will be disappointed. Read moreGenuine Hotels.com guest review
"Convenient to Jewish neighborhoods"
Great value for area. Great staff, went out of their way to find us local information and attractions. Will stay here again, if in the area.Genuine Hotels.com guest review
niceGenuine Hotels.com guest review
I did not expect a descent room at the rate I got but the room was nice and clean. The front desk personal was very friendly and helpful. I would stay here againGenuine Hotels.com guest review
I had booked this hotel especially for the use of the Jacuzzi, which happened to be the one thing that did not work in the room. All other Jacuzzi rooms were full so we could not even move to another. Rather than giving us a complimentary night, the hotel just offered a refund, which isn't what I wanted.Genuine Hotels.com guest review
Very very mediocre overall. Horribly maintained rooms. Poor service staff. If you don't smoke, make sure you ask for a non-smoking before booking. And confirm after booking as you might end up in a very bad room. Good suburban location to Chicago but poorly developed hotel.Genuine Hotels.com guest review
"Good for a night or 2"
ok for a night , reasonably priced, carpet looked a little rough but was clean, have a good breakfast , better than most hotels.Genuine Hotels.com guest review
It was near Lutheran General Hospital where my wife was in surgery. Very convenient. Would certainly use the hotel again.Genuine Hotels.com guest review
They have spiffed up the rooms since the last time we stayed here about 2 years ago. The continental breakfast was better too. We were pleased with the cleanliness of the rooms and the breakfast area, and we felt the staff is working hard to make the hotel very nice.Genuine Hotels.com guest review
Water pressure was low and lack of hot waterGenuine Hotels.com guest review
We were satisfied and will use the motel again. My wife was a t Lutheran General Hospital and it was convenient.Genuine Hotels.com guest review
"Bad exterior great rooms."
The exterior of the hotel was a little disconcerting but the interior of the room was really inpressive for the price.Genuine Hotels.com guest review
Room in ill repair. Broken door, other things that just need updating or fixing.Genuine Hotels.com guest review
It was adequate for what I needed for the day.Genuine Hotels.com guest review
"Close to train, fairly quiet neighborhood"
Very nice, older motel type place. Would stay again. Had family vacation there and was easy access to train and 3 miles from L train.hotel staff is good and do a good job of working with what they have seeing as how this is an older place.Genuine Hotels.com guest review
"You get what you pay for"
You get what you pay for. We tried to stay on the cheap and cheap we got. Hotel is right on a very busy and loud main street and has paper thin walls. Cable sucked because all we got was very basic channels and missed out on some Olympics because hotel didnt have wide variety of cable channels. Instead calling themselves a Inn they just put Motel because […] it is very cheap looking from outside and inside. Next time I will pay a little more and go to a Hilton or Marriott. Read moreGenuine Expedia guest review
"Nice hotel with good service!"
We were very pleased with the experience, it was our second stay. We received an upgrade that was very generous. Nice selection with breakfast.Genuine Expedia guest review
"Excellent relaxation for everyone"
When I entered the door received a smile, smile when I left.Genuine Expedia guest review
Poor TV reception. Good location quiet and clean. Good value.Genuine Hotels.com guest review
The rooms were clean and comfortable although a bit small for a family. The road noise was a bit extreme so if you are looking for a quiet rest, this is not the place for you. Despite the 16 mile distance to Chicago, due to consistently heavy traffic, it was approx. and hour drive into the city so if you are looking to do Chicago attractions, find something […] a bit closer to the city limits. Read moreGenuine Expedia guest review
"Wear A Mask When Entering"
I would give this hotel a higher rating except for the fact that there was a strong unpleasant odor quite noticeable as soon as we entered the room. It was like old musty furniture. This room surely needs new carpeting and drapes to get the strong smell out.Genuine Hotels.com guest review
This hotel was a pleasant surprise since I was a little surprised that it was pretty much part of a strip mall. The room was really nice. Beds were comfortable. I needed a place to crash while visiting locations in Chicago and Evanston, and this place was perfect for that. There aren't a lot of really close eating, shopping, or entertainment options. […] But driving 10 minutes or so gets you to restaurants and malls. Read moreGenuine Expedia guest review
The sink was very very small. They gave me the handicapped room. The bathroom was stinking. Not staying there again for sure.Genuine Expedia guest review
Beds very uncomfortable and every time you moved the bed made noises. Felt like crumbs in our bed too. One of the lights in our room did not work. TV very fuzzy. Garbage was over flowing in our room very tiny garbage cans.Genuine Expedia guest review
"not far from skokie L train"
We got a room with a king bed & whirlpool at an affordable price. The room was recently remodeled to have current styles & color schemes. However, the paint job was sloppy. The bathroom door (which didn't have a lock on it) also didn't close tightly. The door also had a big chunk out of the top edge. The room had a "pool smell" to it because of the […] whirlpool & no ventilation. There was not enough space for all the stuff they put in the room. There was a chair in the corner, which meant you couldn't open the door fully w/o moving the chair to a different place in the room. The fridge was blocking half the area of the space in front of the sink. The ONE outlet contained the plug for the fridge and hairdryer. If you wanted to plug in the coffee maker, or your own personal items, you had to unplug something. About 1/2 of the TV channels were fuzzy, but not bad. While I don’t have trouble sleeping with noises, we did notice that you could hear people snoring in the next room before we fell asleep. Finally, the heating/cooling unit didn't work quite right. You could get only the a/c to go on if you pushed a/c after the heat button. If the unit cooled it to the temp you set, you had to re-push the heat before you could get cool to work again. This seems like a lot of complaining, but really, it was almost all superficial...nothing that really affected the quality of the room (of course if it had been 90F, it would have been a HOT night). The bed was comfortable & we slept well. Read moreGenuine Hotels.com guest review
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