All hotels in Brownsville, Texas, United States of America
1 room, 2 adults
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3975 N Expressway, Brownsville, TX, 78520, United States of America, ‏‎855-239-9485
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4.5 / 5Excellent

Score breakdown (from 115 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.5
  • Condition
    4.5
  • Neighborhood
    4.5
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4.0 / 5Excellent
"neat"
Nice, neat and courteous reception
Genuine Hotels.com guest review
1 night family trip May 23, 2015
veronica
US
5.0 / 5Outstanding
"Loved it!"
Great location and affordable rates for a luxurious yet home-y stay!
Genuine Hotels.com guest review
1 night business trip Apr 30, 2015
A Traveler
US
4.0 / 5Excellent
"About 25 miles from S. Padre; good location"
Checked in around 7pm, got a room immediately. Nice pool and Jacuzzi in front. There are many restaurants and plenty of shopping in the area. Inn is right off the freeway, so no trouble finding it. Carpet was dirty in the hallways and elevator.
Genuine Expedia guest review
Other trip May 3, 2015
NB
US
5.0 / 5Outstanding
"Quite impressive!"
The welcome was outstanding!!! "You are just in time for dinner, we have potato salad, BBQ chicken, beans, and all the trimmings." Beats nacho chips and cheese any day.
Genuine Expedia guest review
Other trip Apr 23, 2015
R.C.
US
5.0 / 5Outstanding
"Great price and hotel"
Everytime we visit, we stay at this Residence Inn. It's also pet friendly and we bring our dog every time. Our first choice when staying in a hotel.
Genuine Hotels.com guest review
1 night family trip Jan 1, 2015
Melinda
US
3.0 / 5Good
"Deteriorating maintenance/repair"
On a 7 night stay, we got moved to a different room bcz the hot water was not working. The new room continued with hot water deficiencies, broken toilet & topped off with a dishwater that leaked the entire kitchen floor. We've been staying at this hotel for years during our holiday/family visit, but the age of the building is becoming quite evident.
Genuine Expedia guest review
Other trip Jan 4, 2015
Mom w/family
US
2.0 / 5Fair
"Lovely, but..."
I'm not sure if I was put into a pet-friendly room because my one year old daughter and I had severe allergies in the room and especially the bed. We had an early flight out the next morning (5:50am) and did not sleep AT ALL due to runny nose, sneezing and itchy eyes. It was awful. If it is something in there detergent, they should switch to a non-allergen, however I highly suspect there had been an animal in the room. It was too bad b/c otherwise the room was new, clean and comfortable.
Genuine Expedia guest review
Other trip Jan 2, 2015
A Traveler
US
4.0 / 5Excellent
"Weekend stay"
visit family
Genuine Hotels.com guest review
1 night family trip Dec 20, 2014
Josie
US
4.0 / 5Excellent
"Very friendly staff"
We had a great stay. The staff were all very friendly at check in and even helped set up a pack and play for my baby. We would definitely go back and stay there.
Genuine Hotels.com guest review
1 night trip Aug 30, 2014
Cecilia
US
3.0 / 5Good
"Prepare to be disappointed"
I was really looking forward to staying at a Marriott branded hotel. Wow was I disappointed! The hotel was very dated and musty. I felt like I was in a cheap motel room. Definitely not worth the money!!!
Genuine Expedia guest review
Response by Residence Inn By Marriott Brownsville
Thank you for taking the time to complete our Guest Satisfaction Survey. We are saddened that your stay was not satisfactory. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us .
Other trip Aug 21, 2014
Tony
US
5.0 / 5Outstanding
"Outstanding"
Beautiful room, great staff, great breakfast. Sleep number beds
Genuine Hotels.com guest review
1 night business trip Aug 2, 2014
A Traveler
US
4.0 / 5Excellent
"Brownsville Residence Inn"
Overall the stay was good except if you wanted to watch the television. The satellite would lose signal (especially on the movie channels) every 3 - 5 minutes. When I mentioned this to the hotel staff they told me that it was the satellite providers fault, not theirs. When the hotel chooses and keedps a poor satellite provider I believe that the fault also lies with them for keeping a low performance provider.
Genuine Expedia guest review
Other trip Aug 19, 2014
Tim
US
4.0 / 5Excellent
We had a good experience this is our second time, that's why we come back.
Genuine Expedia guest review
Other trip Aug 12, 2014
A Traveler
US
3.0 / 5Good
"Less than pleased"
Dirty torn up carpets and a dead bug in my closet
Genuine Expedia guest review
Other trip Jul 28, 2014
A Traveler
US
4.0 / 5Excellent
"Breakfast"
Breakfast was cold
Genuine Hotels.com guest review
1 night trip Jul 18, 2014
A Traveler
US
5.0 / 5Outstanding
"Love my stay"
Good price, good Service, good food in breakfast good tasted
Genuine Hotels.com guest review
2 night family trip Jul 4, 2014
Noemi Santibanez
US
5.0 / 5Outstanding
"great place"
I went to brownsville tx. just a quick visit. I stay in this hotel, because is close to shopping mall, 35 minutes from south padre island. Restaurants around . I definitely will consider for my next visit.
Genuine Expedia guest review
Other trip Jul 5, 2014
happy customer
US
4.0 / 5Excellent
The hotel was comfortable and convenient. It is located right off the highway. Even so, traffic noise was not a problem The hotel staff was very helpful. The room had ample space and a nice kitchen with dinnerware. The hotel really made our stay a delightful one. We would stay here again.
Genuine Hotels.com guest review
1 night trip Jun 6, 2014
Joe
US
5.0 / 5Outstanding
Hotel was very clean and staff was very helpful.
Genuine Hotels.com guest review
1 night trip with friends May 31, 2014
Jerry
US
5.0 / 5Outstanding
"it was a wonderful vacation."
I love going there it is a wonderful place. The staff is so nice, and command it to anybody.
Genuine Expedia guest review
Other trip Jun 3, 2014
A Traveler
US
4.0 / 5Excellent
Hotel staff were very friendly.
Genuine Hotels.com guest review
3 night family trip May 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Superior customer service."
Stay was comfortable, enjoyable and relaxing. Excellent customer service!
Genuine Expedia guest review
Other trip May 27, 2014
A
US
5.0 / 5Outstanding
"Hotel in Brownsville Im stayed the last weekend"
Im stayed the last weekend and the hotel was a wonderful experience, the staff very nice, the breakfast very good and the room was comforntable
Genuine Expedia guest review
Other trip Apr 22, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent!!"
We were for a couple of days and everyone enjoy this hotel and everything were so close, shopping, food, gas, pharmacy, etc
Genuine Expedia guest review
Other trip Apr 21, 2014
Kenzo
US
5.0 / 5Outstanding
"Great Hotel close to Zoo and Beach"
Great facility with an awesome sports court that my kids really enjoyed.
Genuine Expedia guest review
Other trip Apr 14, 2014
Ana
US
5.0 / 5Outstanding
Excellent customer service. .
Genuine Hotels.com guest review
1 night family trip Mar 29, 2014
Yolanda
US
5.0 / 5Outstanding
"best so far"
We come to Brownsville frequently to visit family and have tried just about every hotel in town. My husband and I both enjoyed the Residence Inn the best so far. The front desk was extremely friendly and attentive. The hotel was clean and quiet. There is a beautiful outdoor space with a hot tub and places to just sit and eat or lounge. They even have a lift so that those who are handicapped can enjoy the pool and hot tub! The only downside is they allow pets so I hear a dig whining next door at night. But if you need a nice place that isn't badly priced, I'd definitely chose this one!
Genuine Hotels.com guest review
1 night trip Mar 15, 2014
Jennifer
US
1.0 / 5Poor
"Spring break"
They made me give them am extra $400 as a deposit when I got there and I had no warning of said deposit even though my room was paid in full before I got there. The front desk clerk said it was a individual hotel policy. Never going back there
Genuine Hotels.com guest review
2 night trip Mar 14, 2014
Robert
US
5.0 / 5Outstanding
"Great place!"
Staff very friendly. Room clean. No problems, no complaints.
Genuine Hotels.com guest review
2 night family trip Feb 28, 2014
A Traveler
US
3.0 / 5Good
"Good value, suite style accommodation"
Clean, although quite outdated, rooms. Good midweek happy hour food/drink and wholesome breakfast. Friendly staff.
Genuine Expedia guest review
Other trip Feb 12, 2014
Trev T
US
5.0 / 5Outstanding
"Great hotel! Friendly staff and great breakfast."
Great hotel for the price. Breakfast was really good with many options
Genuine Expedia guest review
Other trip Feb 3, 2014
family travel
US
5.0 / 5Outstanding
"Great hotel! Friendly staff and great breakfast."
Great hotel for the price. Breakfast was really good with many options
Genuine Expedia guest review
Other trip Feb 3, 2014
family travel
US
4.0 / 5Excellent
"has many incidentals"
The room was nice and comfortable. Could use better pillows and too close to noisy freeway.
Genuine Hotels.com guest review
2 night trip Jan 24, 2014
A Traveler
US
5.0 / 5Outstanding
Amazing hotel and staff. I couldn't have been happier and me and husband will never stay at another place when we visit the valley. Kitchen had everything and anything you would possibly need including burners and dishes to stoves. Breakfast offered was delicious. .. Thank you for amazing weekend..
Genuine Hotels.com guest review
2 night family trip Jan 10, 2014
Vanessa
US
5.0 / 5Outstanding
"Pleasantly surprised!"
Other than finding our way in (arrived after dark), we were pleasantly surprised with our accommodations and experience. What we expected was a small sweet with the kitchenette, living room, bedroom and restroom. What we did not expect was the size of the room with all of that, the huge breakfast selection in the morning upfront and social time in the evening with beer, wine and food (Mary was awesome!) It's very easy to get to off the highway, and the rear parking lot is gated to control traffic in the evening.
Genuine Expedia guest review
Other trip Jan 12, 2014
A Traveler
US
5.0 / 5Outstanding
"One night get away"
It was one night stay for my wife and me as part of a date night. The room was very comfortable and we both liked it. We even discussed looking for this hotel when we travel out of town. The kitchenette and sofa make it very comfortable to stay in. I booked it online and the cost was very affordable.
Genuine Hotels.com guest review
1 night romance trip Jan 2, 2014
Rocky
US
4.0 / 5Excellent
"Great for the price."
Nice, clean hotel. Great for long stay with full size refrigerator, stove and microwave. Liked the separate bedroom. Small but comfortable for a couple with 2 children. Breakfast was interesting with the usual food plus make your own tacos.
Genuine Expedia guest review
Other trip Dec 29, 2013
Sandra
US
5.0 / 5Outstanding
"Very nice"
Very nice private room from living room so it's like to rooms in one which is good because the adults can stay in room and the kids in another room
Genuine Expedia guest review
Other trip Dec 29, 2013
veronica
US
5.0 / 5Outstanding
"Comfortable and Spacious"
We stayed here one night only and it was a comfortable and spacious room. It is a good place for an extended stay since it is a suite with a mini kitchen and living area. I definitely recommend it and its location is great. It is near lots of restaurants and shops.
Genuine Expedia guest review
Other trip Dec 26, 2013
Lilly
US
5.0 / 5Outstanding
"Exceptional"
What a great hotel, great room, and in a great location for the price! I was truly amazed. I expected a hotel room with one queen bed as I had requested and got a suite with a living space, kitchen, desk to work on, and separate bedroom. The location was perfect and in the middle of great restaurants and a mall. I couldn't have asked for a better experience. I also enjoyed the free breakfast included with the room. Thank you. I will be choosing this hotel for future business trips to Brownsville!
Genuine Hotels.com guest review
1 night business trip Dec 20, 2013
Therese St. Pierre
US
5.0 / 5Outstanding
"Great experience"
I was pleasantly surprised by my room. I never expected a desk, living area, kitchen, and separate bedroom when I booked a single queen bed for just myself. The hotel was conveniently located across a mall in a busy area with many great restaurants to choose from. Park at the hotel was easy and the hotel was just off the interstate. I had a great experience and would be happy to stay there again. I had no idea this hotel was just 1 10 minute drive from South Padre Island. I'll have to consider staying here when the rates are too high in South Padre! :)
Genuine Hotels.com guest review
1 night trip Dec 19, 2013
Therese
US
5.0 / 5Outstanding
"very satisfied"
Had a great experience... highly recommend it. I know I will be back.
Genuine Hotels.com guest review
3 night trip Nov 28, 2013
A Traveler
US
5.0 / 5Outstanding
Our room was spotless and was kept clean throughout our week-long stay. The front desk service was quick and efficient. This hotel was perfectly situated for easy access to the main highway that runs through Brownsville. The hotel is near several exceptional restaurants and close to the mall.
Genuine Hotels.com guest review
6 night trip Sep 29, 2013
Marta
US
4.0 / 5Excellent
"Nice hotel in a central location."
The hotel was really great for the money. We arrived early but the staff helped us to check in early. The room was spacious. We were there for vacation mostly to enjoy south padre island beaches. It was a short 40 minutes drive but we save tons of money by staying here. The hotels at south padre were 3-4 times more expensive. The facility was nice. The hotel is in a central location. Everything was within a mile or so. It was overall a great experience.
Genuine Expedia guest review
Other trip Sep 3, 2013
A Traveler
US
5.0 / 5Outstanding
"Great hotel for the price"
Great hotel near everything in Brownsville. Got a suite with a full kitchen near the swimming pool. Kids loved the room! Would highly recommend to anyone visiting Brownsville, TX.
Genuine Expedia guest review
Other trip Sep 1, 2013
Rosendo
US
5.0 / 5Outstanding
"Nice place we like"
Very good we see you next year we like pool place and the people work there :-):-):-):-):-):-):-D:-D:-D:-D:-D
Genuine Expedia guest review
Other trip Aug 28, 2013
marco
US
5.0 / 5Outstanding
"i loved it"
I really enjoyed my stay and i will stay again.
Genuine Hotels.com guest review
1 night trip Aug 17, 2013
Nora
US
4.0 / 5Excellent
"An affordable-perfect hotel"
I travel a lot and I have to say that this hotel is definetly one that I would recommend! It is clean, has great customer service, and importantly, it fit wells with the budget. If going to Padre Island, recommend getting this hotel and commute the 20 miles to the island (no traffic to worry about) rather that get the over priced hotels in the island. You'll enjoy this place.
Genuine Expedia guest review
Other trip Aug 5, 2013
A Traveler
US
4.0 / 5Excellent
"Not bad"
It was ok. I was somewhat upset that they didn't go according to the dinner calendar. They said BBQ but I went downstairs and it was taco night. Everything else was great! Great location, friendly staff and very clean.
Genuine Hotels.com guest review
3 night trip with friends Jul 25, 2013
Nay
US
4.0 / 5Excellent
"Good Stay"
Our family had a good stay. The hotel was clean and secure.
Genuine Hotels.com guest review
1 night business trip Jul 20, 2013
M.S.
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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