This place was horrible!! We are booked here to stay for couple of days. But at the time we are checking in, I was about to be given a "smoking room". I politely asked them, if they have another room besides that "smoking room"? Because my partner with me is pregnant and she can't stay inside one of the smoking rooms. They said they do not have any […] availability. And i quite understand that. So i told them it is okay if they don't have any rooms that is "Non-Smoking". So i asked them if i can refund my payment so that i can find another place to stay for that weekend. But they told me that they cannot give me my payment back because of some reason that they can't explain. They gave me a hard time refunding my payment. How rude are the people in Holiday Inn Express Ocean City MD!!! My pregnant partner did experience some contractions during that time that they are being rude to us. Fortunately, after we left the scene, afraid that my pregnant partner would get hurt during the rudeness from Holiday Inn Express, Ocean City MD!!, the "Hotels.com" customer service helped me and my pregnant partner to find a place to stay in Ocean City MD. And made me,my pregnant wife and specially the baby safe and happy during that Summer of 2014 They became very rude to me and my partner. Read moreGenuine Hotels.com guest review
"What a Hotel AWESOME"
AWESOMEGenuine Hotels.com guest review
I allways use mouth wash in order to keep my breath and teeth refresh. I can't understand the hotel logic not to have mouth wash. Are the people who live in Ocean City have bad breath? Also as we arrive the front desk lady told my Fioncee that she give us a suite, even we paid for a standard room. I don't understand why she lie to us. We got the room […] we paid for and Hotels.com got a picture of the room. Overall we enjoy our staying at the Holiday Inn Express Read moreGenuine Hotels.com guest review
"Great Family Getaway for New Years Eve"
This hotel is right in front of the park where they launch the fireworks! It was awesome being able to walk over at 5 of midnight, and walk right back to the room! If you get an odd numbered room, you can probably watch the fireworks right from your room!! The hotel staff was awesome and the breakfast is wonderful.Genuine Hotels.com guest review
"Jolly good time"
Just tried to get out of town and was wonderfully suprised. Overlooking the North Park with its Winter of Lights and a fantastic New Years Eve Party and Fireworks, I felt like a VIP. I had the best time ! Definetely coming back when its warmer!Genuine Hotels.com guest review
"Best place to watch the New Year's eve fireworks.."
We booked adjacent rooms to receive the New Year watching the fireworks display at the beach, and were not disappointed...The hotel is great, the breakfast selection is incredible and the neighborhood offers great alternatives for dinning and entertaining the kids.... See you next year!!!!!!Genuine Hotels.com guest review
Staff was amazingly friendly, especially for a busy holiday!Genuine Hotels.com guest review
"Nice place to stay!!"
Very nice stay. Very good service. Will stay again.Genuine Hotels.com guest review
The rooms were nice. Great HD TV with many channels. Small kitchen and dining table was good for smaller meals. In all, everything you need. The indoor pool and hot tub area was not so attractive, but both were warm.Genuine Hotels.com guest review
"A wonderful get away."
The room was clean and the hotel staff was very friendly. This was our second time staying at this hotel. The hotel had a wonderful view of the winter light festival. I would definitely stay there again.Genuine Hotels.com guest review
"great weekend trip"
I took my family there to see the winterfest of lights. We could see them from our window. The hotel staff was very friendly. And suggested where to eat aND not to eat.Genuine Hotels.com guest review
good friendly staffGenuine Hotels.com guest review
"ONE LATE NIGHT"
late arrival the front desk was exceptional,room very clean and quiet.Genuine Hotels.com guest review
Very clean and comfortable. Staff was very nice and knowledgable about the area. Good location. Breakfast was generic. Worked for us basically. Would stay again.Genuine Hotels.com guest review
We loved our stay in this hotel.Genuine Hotels.com guest review
The breakfast wasn't great. Too much processed foods, not enough fresh things.Genuine Hotels.com guest review
"North OC HI Express"
Warm, welcoming staff made us feel like valued guests though we had never stayed there before. Enjoyed breakfast staff and food selection.Genuine Hotels.com guest review
"Good choice for a Hotel Stay"
All the staff was friendly, the Hotel was clean and the Breakfast was very good. Would stay at the Holiday Inn Express againGenuine Hotels.com guest review
"Weekend get away"
Staff was excellent with our check-in as were the women who handled the breakfast service. We had a small problem with the cleaning of our room and when we addressed this to the( evening) front desk manager the gentleman seemed not concerned with our question.Genuine Expedia guest review
We had a great stay! Rooms were clean and customer service couldn't have been any better. The breakfast was good and served a variety of foods to suite anybody's wants. The ladies who were in the breakfast area were friendly and very helpful for your needs. The only negative found was the laundry. We needed to do wash and the laundry machines were in […] terrible shape. One washer was out of order and the other had a broken drawer where the soap detergent went. We ended up taking our laundry to a local laundramat. Read moreGenuine Hotels.com guest review
"Good value, great staff"
Pleasant and helpful front-desk staff; good breakfast. This was a businesss trip for an event the following day in Bethany, so the distance from the boardwalk and other beach attractions wasn't a drawbackGenuine Hotels.com guest review
"Good Hotel, Close to the each"
One block from the beach and plenty of food places around hotel. Nice indoor and outdoor pool when not on the beach.Genuine Expedia guest review
"Very friendly staff"
Very clean hotel room with very friendly staff members. We enjoyed a nice hot complimentary breakfast with staff members eager to assist and make sure we had everything to enjoy our breakfast and stay.Genuine Hotels.com guest review
Great hotel with nice location to beach (1 block). Nicely appointed, clean rooms although fridge & hair dryer didn't appear to work (hair dryer was fixed within the hour) Also Hot tub wasn't working properly in the indoor pool. Breakfast was good and so was everything else- nice friendly helpful staff. Overall would recommend this hotelGenuine Expedia guest review
"Ocean City Vacation"
Enjoyed our stay very much, only complaint, outside pool was cold, inside pool is only 3ft deep, and hot tub doesn't work to good. Rooms are very comfortable and beds are comfortable, walk across the street you are at the beach.Genuine Hotels.com guest review
It was a very pleasant experience. This was my first visit to Ocean City and it was great. The nearby restaurants were great and it was very close to the beach. Because I was not familiar with Ocean City, it was not as close to the Boardwalk as I would have liked.Genuine Hotels.com guest review
"I'd definitely come back!"
Excellent service, pleasant staff, and you can't beat that hot free breakfast every morning!Genuine Hotels.com guest review
Very pleasant experience. Staff were really nice and helpful.Genuine Hotels.com guest review
Great location. I would definitely stay here again. I will most definitely recommend this hotel. In fact, I already have. Lol.Genuine Hotels.com guest review
"Beautiful view of the bay"
We thoroughly enjoyed our stay. The beach is just a quick walk across the Coastal Highway. I've always stayed in a hotel on the boardwalk in the past. The traffic is much lighter farther north and taking the bus was really convenient. Also, the two restaurants adjacent to and behind the hotel had great food.Genuine Hotels.com guest review
Booked this for a spur-of-the-moment getaway. Turned out to be a very pleasant place to park it for a few days. Block and a half from the beach...very nice park behind the hotel with paths for walking and biking...very nice long pier going out into the tidal marsh...gorgeous sunsets! Staff was very accommodating and courteous. Nice free breakfast. Very […] clean...always saw somebody cleaning the outside area, handrails...they take the cleaning aspect seriously at this hotel. That's a biggie for my wife! Finally, we walked everywhere. Never used our car until we left. So we could hit the watering holes and not worry about getting pulled over. (Highly recommend the Crab Bag for food and drink). Read moreGenuine Hotels.com guest review
Great location, room was very clean, beds confortable. Great value for the price.Genuine Hotels.com guest review
Great breakfast in tge morning...nice amenities! !Genuine Hotels.com guest review
"Not worth the outrageous price I had to pay!"
I paid for two beds in one room for a weekend get away with my kids. Outrageous price but I was guaranteed two beds and small cooking space/fridge What I got, was a single bed and a very uncomfortable pull out couch with a thin mattress and pointy springs. I went to the front desk and showed a print out of what I was supposed to get and what I paid […] for, and they told me that they couldn't do anything about it and there were no other rooms available for us to switch to. The worst part was when my two yr old grandson was able to completely unlock a totally locked door in the middle of the night and was walking in the hall. Thank God that I am a very light sleeper and heard the door and retrieved him immediately. I tested the door to see how he was able to get out. Totally locked it all up. Pulled on the handle and the entire door unlocked, including the metal flip-bar at the very top slipped straight through. Needless to say, we had to put a huge corner chair in front of the door the whole weekend to prevent the same thing from happening again. The one bed was comfortable and the free breakfast was outstanding but I will never stay there again. Read moreGenuine Hotels.com guest review
"Will definitely stay here again"
This is the second time that my family has stayed at this hotel. The staff is very friendly and the hotel is extremely clean. I was also pleasantly surprised at the great breakfast they serve in the mornings. There's plenty of parking available and it's located in the middle of everything. Also, you get free WiFi, a microwave and refrigerator in the […] room. You really can't beat their rates as compared to higher-priced hotels that charge you for WiFi and don't offer you free breakfast. Oh, and the bed was very comfortable. Overall, I was quite impressed with everything and look forward to staying here again. Read moreGenuine Hotels.com guest review
"Great hotel, but needs better TV"
The staff were spot-on excellent--every one of them was helpful and pleasant. Overall it is a great facility, but the TV access was bad. Small TV for one thing, which I could have been fine with, but the choice of channels on Direct TV was horrible. NBC station wasn't even working for a while, and we couldn't get the normal Baltimore locations that […] normally work in OC. And no Golf Channel--in a resort location that promotes golf. Read moreGenuine Hotels.com guest review
the room has nice and com-forty bad. Also, i like the hot tub next to swimming pool. The employees were very professional.Genuine Hotels.com guest review
"Definitely coming back!!"
We had a great time in Ocean City, and the hotel was the icing on the cake! Clean room, very comfortable beds and the staff is very friendly! The kids loved the two pools and hot tub, plus the park behind the hotel. Its close to the beach, restaurants, and shopping. Plus, we liked that we had the option to drive to the boardwalk or take the $3 bus. […] Very family friendly. We ARE coming back!! Read moreGenuine Expedia guest review
"Enjoyed my stay"
Great service, clean hotel, attentive staff. I would recommend this hotel to others.Genuine Hotels.com guest review
The best hotel staffs ever. Good breakfast, the ladies at the breakfast area are very friendly and the nicest ever. We are definitely coming back an soon before school starts and during fall for the light festival. The front desk girls are so nice and will call just to check on us. We are very happy, happy, joy, joy. I had already recommended them to […] my friends and co worker. The location is even better. Walking distance to the bay, beach and food even ice cream house. Perfect , perfect, perfect. Good location for firework show as well. Just perfect. Read moreGenuine Hotels.com guest review
"moldy and humid rooms"
There was mold in the room. Ac was not woking properly and it was very humid.Genuine Hotels.com guest review
Awesome stay, been to OC a billion times, one of the best Hotels, quiet, close to everything, staff was just super pleasant, behind hotel is a huge running track and playground, only problem must of been a bunch of Indians on my wing it smelled like Body oder and curry down the hall all weekend but not the hotels problem,,,if you go you will love H […] oliday!! Read moreGenuine Expedia guest review
Nice clean roomy. Microwave And fridgeGenuine Hotels.com guest review
"Close to the park behind the hotel."
We were able to go kayaking right behind the hotel. We also walked every morning. The hotel is in a great location and the staff does their best to keep it clean and organized. It is just a little older and could benefit from some remodeling.Genuine Expedia guest review
Had a good time.Genuine Hotels.com guest review
"Good place to stay"
Close to the beach...nice hotel staff and room....also close to the parkGenuine Expedia guest review
"Just to get away for a day."
The staff was great and the complimentary breakfast was the best. Thank the staff for their wonderful customer service.Genuine Expedia guest review
We spent a week here and it was great. The staff is very friendly and our room was cleaned daily. The pools are great, although we were there in early June so they were still chilly. It's a great place for families and those with young kids.Genuine Expedia guest review
I have stayed in Holiday Inn twice recently at different city. I like the breakfast and swimming pool etc. OVerall it is reallly good.One thing brings to my attention is the usage of plastic for breakfast. no recycle bin around. the white foam used takes the longest time to degrade compared to most of the materials. It melts when hot english muffin […] is put on. Hope hotel can take care of this, for the future generation's sake. Read moreGenuine Hotels.com guest review
Rooms were clean. Bed good.Staff friendly and efficient. View was overlooking pool but was just ok . Adequate parking. OvrralGenuine Hotels.com guest review
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