"Over Priced and poor breakfacst"
Hotel is fine, but very pricey. Breakfast very poor buffet.Genuine Hotels.com guest review
"Enjoyable stay in Inverness"
Great, friendly staff who were very helpful and accommodatingGenuine Expedia guest review
"A very nice hotel"
Everything was very nice!Genuine Hotels.com guest review
"Overall great experience"
I have nothing bad to report. Staff were nice, hotel was clean, in a safe neighborhood.Genuine Hotels.com guest review
"Nice & clean"
Great hotel, clean friendly, bit out of the way if you have not got a car with you but not a big deal £6 from the train station by taxi.Genuine Hotels.com guest review
My wife and I stayed there for 4 days and were delighted with the facilities and the friendly service we received from all the staff. We felt pampered with the attention to all our needs. Appreciated the use of the Microwave and the Ice Maker in the lobby.Genuine Hotels.com guest review
"Good hotel for short break in Inverness"
We occupied two single rooms & found them very comfortable & clean. An added benefit was the inclusion of breakfast in the price & this gave a very adequate selection of buffet items.Genuine Expedia guest review
The service and quality of the rooms was excellent. No complaints at all.Genuine Hotels.com guest review
"Good not great"
The staff were lovely and couldn't help enough. The hotel in general was good just the rooms and hotel in general were overly hot.Genuine Hotels.com guest review
"A typical Holiday Express"
Clean Tidy and Efficient, being and express catered for the tourist on a night stop over, and they do this well. Quick fast serve yourself breakfast. Microwave in reception sandwiches for the tired tourist to grab a quick bit.Genuine Expedia guest review
"Comvinent hotel next to a shopping park."
Rooms are a little small to sleep for 3-4 people. Breakfast spread is goodGenuine Expedia guest review
"Clean and consistant"
Quality service, morning breakfast, cleanliness and consistancy you come to expect from this chain. Accommodated three people, which was a bit tight and felt it was overpriced given the distance from downtown core. We had better accommodations for less money elsewhere on our trip. That said, the location was ideal as the midpoint between our early morning […] trip to the dolphin watching at the end of Kessock Road, the Colloden battlefield and the bridge heading northwards. If you don't have a car, book something closer to the action. Also worthy of note . . . the restaurant next door was just fabulous for having dinner and a pint at the end of the day. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Express Inverness Dear John Thank you for your review and we are delighted that you enjoyed your recent stay at our hotel. Our rooms that have sofa beds can be a little tight if the children accommodating the room are not 12 years or younger but we find that they are adequate for most famililes. Delighted that you had the opportunity to see the Battlefield and other location and hope that you enjoyed the rest of your holiday Kind Regards Cathy
"Excellent place to stay"
The reception staff was very welcoming to start with. Room clean and spacious. Free breakfast and internet as standard.Nice pub opp to hotel.A tesco extra, burger king and pizza hut within 5 mins walk.Very convinient.Genuine Expedia guest review
Response by Holiday Inn Express Inverness Delighted you enjoyed your stay at our hotel and that you had a warm welcome . Hope that you will visit again Kind Regards Cathy
"Standard high turnover commercial hotel"
This hotel is as one expects from a high turnover chain hotel. Very inpersonal yet very good at what it does. It provides good quality, clean rooms with no fuss at a reasonable rate. The wifi worked well and the breakfast was fine.Genuine Expedia guest review
Handy for airport. Breakfast available from 5.00 amGenuine Hotels.com guest review
"Excellent service and friendly helpful staff"
The staff at Holiday Inn Express were extremely helpful and friendly. They helped us to visit key places in the Black Isle. Each day the staff would post up the weather forecasts for the week... This enabled us to choose the best day to visit the Black Isle. We had a lovely sunny day. An added bonus to our stay was the express breakfasts which gave […] us a good start for the day. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Express Inverness Dear Kay Really happy that you enjoyed your recent stay at our hotel and that the staff were able to help you with your plans while visiting us. I hope you managed to see a lot of our lovely highlands . Our express breakfast is certainly a good start for the day with plenty of choice for everyone. Kind Regards Cathy
pleasant stay and very friendly staff , especially reception helpful with directions and informationGenuine Expedia guest review
Response by Holiday Inn Express Inverness Delighted you enjoyed your recent stay and that our staff were able to help you find you way around the local area Kind Regards Cathy
It was great. Room was good and the breakfast was more then what was expected!Genuine Hotels.com guest review
Response by Holiday Inn Express Inverness Thank you for letting us know you had a great time at our hotel. Kind Regards Cathy
"Nice hotel, very good staff."
Very comfortable hotel it wasn't in the city center but the access to it is quicker. The breakfast was excellent with plenty variety of food. The room was nice and clean. The staff were so friendly.I totally recommend this hotel, the price is very good.Genuine Expedia guest review
"Great hotel, friendly staff"
We booked the Holiday Inn Express because we got a good non-refundable rate. The staff were extremely helpful (especially Marta), the room was a good size and immaculately clean, with a choice of pillows!! The bathroom had a good shelf round the sink for toilet bags and the door to the toilet could be closed if someone needed to use it while the other […] person was in the shower or at the sink. There was a good choice of food at breakfast and the breakfast room was large and comfortable. Will definitely return if we can get a good rate next time. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Express Inverness Thank you for you comments and we're really happy that you enjoyed your recent stay with us. Your comments have been passed onto Marta and she is delighted that she was able to help you during your stay. I like the design of the bathroom door as well, think it is a really good idea and gives the privacy needed as well. We look forward to seeing you again Kind Regards Cathy
No problems what so ever,great place to stay and great value for money.Room was spotless.Helpful staff.Did not hear any noise.Would have liked to see bacon on the breakfast menu,but apart from that....excellent! Would stay again.Genuine Expedia guest review
We had a lovely stay here,myself my husband and my 6 year old son, staff very helpful and very clean and comfy room, would certainly return.Genuine Expedia guest review
"Great hotel and AWESOME staff"
Close to main road, easy to find, plenty of parking, wifi in room and great signal. Hotel was spotless through out. Staff went above and beyond the call of duty, very helpful and knowledgeable on surrounding area and attractions. Hotel is pet friendly! Good hot breakfast, lots on offer to eat.Genuine Hotels.com guest review
"Handy for driving around the north of Scotland"
Usual holiday inn express clean and reasonable breakfast and good priceGenuine Expedia guest review
Just an overnight stay - excellent facilities and value for money.Genuine Expedia guest review
"Mostly very good."
Overall very good. Breakfast was excellent. However the shower, which was fine the night I arrived, was just a trickle in the morning. Not pleasant, and very inconvenient.Genuine Hotels.com guest review
"Friendly helpful service"
Enjoyed our stay. Clean and comfortable rooms near to The Snow Goose for lovely meals after sightseeing all day. Free Wi Fi. Pleasant bar staff .Genuine Hotels.com guest review
stayed with my kids for the weekend. very nice and clean,and very friendly staff. would stay again.Genuine Expedia guest review
"Weekend away from Skye...."
does what it says on the tin.......good location, great breakfast for the room price (2 adults, 2 kids) and we cant find anything better or cheaper n Inverness.......boozer over the carpark is pricey but the grub is decent, having said that you'll need deep pockets.......Genuine Expedia guest review
"far north experience"
he hotel was clean and tidy as it always although is now showing its age. Room gave us all that we required.Bar was simple and showed problems with air conditioning ( broken plastic covers ). Breakfast was simple but plentiful although orange juice was more like squash.Bar was very expensive and will cause me not to use again.Overall good.Genuine Hotels.com guest review
"Good stay overall"
Hotel was generally very good but a bit of a shambles at breakfast. Not enough seats, not enough food out and no space to move! Would have just taken a bit of communication from the staff to help sort it out but this did not happen. A little disappointing in the end but something which I think could be easily sorted.Genuine Hotels.com guest review
"cheap & would stay again"
Very comfortable. Would say breakfast could b more variety but otherwise al goodGenuine Hotels.com guest review
"Very comfortable with excellent staff. Thanks."
Short stop over on route to ferry for Orkney. Quiet hotel. Clean, very comfy and easy to find.Genuine Expedia guest review
Very nice hotel in quiet location yet conveniently located directly off the main road. Condition of hotel was fantastic and a lovely breakfast laid on definitely recommend this hotelGenuine Hotels.com guest review
Friendly welcome on arrival,rooms were clean, only 5 min ride to town center and the option of a continental breakfast was a plus.Genuine Hotels.com guest review
Excellent stay,room was lovely shower very good,food nice would definitely stay there again .Genuine Hotels.com guest review
"brillint hotel definetely stay there again"
comfy beds .clean rooms .excellent service first class 5 stars from meGenuine Hotels.com guest review
Ticked all the boxes. Friendly staff. Clean, noiseless room. Comfy bed. Good location.Genuine Hotels.com guest review
"Old and tired"
The hotel bathrooms are pretty old and tired. The bedroom was noisy and pretty poor quality. The bed itself was fine. I only did a quick overnight stay but couldn't wait to leave. The breakfast was the usual standard for holiday inn express, nice coffee machine.Genuine Hotels.com guest review
All Good, will use againGenuine Hotels.com guest review
Response by Holiday Inn Express Inverness Glad you enjoyed, we will love to welcome you again.
"Holiday Inn Express"
Everything was very nice except the standard double beds were too narrow; ie probably just over 4 ft wide. World travellers these days are used to King sized beds, or at least a Queen sized bed.Genuine Expedia guest review
Response by Holiday Inn Express Inverness I am sorry you were not complete satisfied with your stay. I hope this will not stop you of coming back to us.
"Simple but confortable"
As their slogan says, it is simple, yes, but very confortable. The room was at good temperature, breakfast is excellent, a nice shower, everything very clean. The only drawback is the location, which is not in the city centre, but there run buses from a retail park 10 minutes away from the Hotel. Overall, we definitely would return.Genuine Hotels.com guest review
Response by Holiday Inn Express Inverness Thank you for your comments, we are delighted you enjoyed your stay with us Kind Regards Cathy
The mattress was a little too soft for us.Genuine Hotels.com guest review
Response by Holiday Inn Express Inverness Thank you for your comments and we hope you will visit again soon Kind Regards Cathy
"Fine hotel but crammped room"
Hotel was fine room was a bit cramped with two older children as well as ourselves. Problem with door sticking was sorted straight away, faulty hairdryer was not however and remained faulty all stay of three days.Genuine Hotels.com guest review
Response by Holiday Inn Express Inverness Thank you for your review and I am really sorry that your hairdryer was not looked at during your stay. We have found since our recent refurbishment that the door are getting stuck during closing due to the new carpets. I hope this will not deter you from visiting us again Kind Regards Cathy
The usual standard you can expect from Holiday Inn Clean comfortable rooms with attentive staff.Genuine Hotels.com guest review
Response by Holiday Inn Express Inverness Thank you for your comments Kind Regards Cathy
"NICE QUIET LOCATION"
My friends and I decided we would like a short trip to Inverness and booked through Expedia. I have to say we were NOT impressed with the service they provided for us. I complained several times but got no response. I would certainly not recommend this company. However the hotel and staff were excellent so we would definitely use the hotel again but […] would book privately the next time. It is in a quiet location but only a short distance from Inverness town. The room was lovely with everything we needed and breakfast although continental was sufficient for us. Read moreGenuine Expedia guest review
Response by Holiday Inn Express Inverness Delighted that you enjoyed your stay with us and even more happy that you will be visiting again soon Kind Regards Cathy
Great place, great service, clean rooms, good breakfast, parking right outside...will definitely use it again!Genuine Hotels.com guest review
Response by Holiday Inn Express Inverness Thank you for your review. Glad you enjoyed your stay & look forward to welcoming you back
very comfortable room all facilities convenient very clean beds very comfortable welcoming helpful staff and good breakfast good valueGenuine Hotels.com guest review
Response by Holiday Inn Express Inverness Thank you for your review. I am very happy you enjoyed your stay with us. Hope to see you back soon. Kind regards, Moira
"Good clean and well run Hotel"
The Hotel served us well, decent quality of rooms, good breakfast, decent service all round good value for moneyGenuine Hotels.com guest review
Response by Holiday Inn Express Inverness Thank you for your review. I am very happy you had a pleasant stay with us and hope you will be back to visit us again soon. Kind regards Moira
Fantastic hotel. We were traveling with our little 7 month old daughter. This can be a challenge at times. The staff were so helpful. They went out of their way to help. The hotel facilities were great. The hotel provided facilities for you to heat up food and to eat things which you brought in. Meaning you were not relying on room service. That said […] the free breakfast was fantastic and more than sufficient! Read moreGenuine Expedia guest review
Response by Holiday Inn Express Inverness Thank you for your very kind review. I am very happy you enjoyed your stay with us. Hope you will be back to visit us again some time soon. Kind regards Moira
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