"Old and tired"
The hotel bathrooms are pretty old and tired. The bedroom was noisy and pretty poor quality. The bed itself was fine. I only did a quick overnight stay but couldn't wait to leave. The breakfast was the usual standard for holiday inn express, nice coffee machine.Genuine Hotels.com guest review
All Good, will use againGenuine Hotels.com guest review
Response by Holiday Inn Express Inverness Glad you enjoyed, we will love to welcome you again.
"Holiday Inn Express"
Everything was very nice except the standard double beds were too narrow; ie probably just over 4 ft wide. World travellers these days are used to King sized beds, or at least a Queen sized bed.Genuine Expedia guest review
Response by Holiday Inn Express Inverness I am sorry you were not complete satisfied with your stay. I hope this will not stop you of coming back to us.
"Simple but confortable"
As their slogan says, it is simple, yes, but very confortable. The room was at good temperature, breakfast is excellent, a nice shower, everything very clean. The only drawback is the location, which is not in the city centre, but there run buses from a retail park 10 minutes away from the Hotel. Overall, we definitely would return.Genuine Hotels.com guest review
Response by Holiday Inn Express Inverness Thank you for your comments, we are delighted you enjoyed your stay with us Kind Regards Cathy
The mattress was a little too soft for us.Genuine Hotels.com guest review
Response by Holiday Inn Express Inverness Thank you for your comments and we hope you will visit again soon Kind Regards Cathy
"Fine hotel but crammped room"
Hotel was fine room was a bit cramped with two older children as well as ourselves. Problem with door sticking was sorted straight away, faulty hairdryer was not however and remained faulty all stay of three days.Genuine Hotels.com guest review
Response by Holiday Inn Express Inverness Thank you for your review and I am really sorry that your hairdryer was not looked at during your stay. We have found since our recent refurbishment that the door are getting stuck during closing due to the new carpets. I hope this will not deter you from visiting us again Kind Regards Cathy
The usual standard you can expect from Holiday Inn Clean comfortable rooms with attentive staff.Genuine Hotels.com guest review
Response by Holiday Inn Express Inverness Thank you for your comments Kind Regards Cathy
"NICE QUIET LOCATION"
My friends and I decided we would like a short trip to Inverness and booked through Expedia. I have to say we were NOT impressed with the service they provided for us. I complained several times but got no response. I would certainly not recommend this company. However the hotel and staff were excellent so we would definitely use the hotel again but […] would book privately the next time. It is in a quiet location but only a short distance from Inverness town. The room was lovely with everything we needed and breakfast although continental was sufficient for us. Read moreGenuine Expedia guest review
Response by Holiday Inn Express Inverness Delighted that you enjoyed your stay with us and even more happy that you will be visiting again soon Kind Regards Cathy
Great place, great service, clean rooms, good breakfast, parking right outside...will definitely use it again!Genuine Hotels.com guest review
Response by Holiday Inn Express Inverness Thank you for your review. Glad you enjoyed your stay & look forward to welcoming you back
very comfortable room all facilities convenient very clean beds very comfortable welcoming helpful staff and good breakfast good valueGenuine Hotels.com guest review
Response by Holiday Inn Express Inverness Thank you for your review. I am very happy you enjoyed your stay with us. Hope to see you back soon. Kind regards, Moira
"Good clean and well run Hotel"
The Hotel served us well, decent quality of rooms, good breakfast, decent service all round good value for moneyGenuine Hotels.com guest review
Response by Holiday Inn Express Inverness Thank you for your review. I am very happy you had a pleasant stay with us and hope you will be back to visit us again soon. Kind regards Moira
Fantastic hotel. We were traveling with our little 7 month old daughter. This can be a challenge at times. The staff were so helpful. They went out of their way to help. The hotel facilities were great. The hotel provided facilities for you to heat up food and to eat things which you brought in. Meaning you were not relying on room service. That said […] the free breakfast was fantastic and more than sufficient! Read moreGenuine Expedia guest review
Response by Holiday Inn Express Inverness Thank you for your very kind review. I am very happy you enjoyed your stay with us. Hope you will be back to visit us again some time soon. Kind regards Moira
"Good clean and comfortable rooms"
Excellent hotel , helpful staff, good breakfast, plenty of choice, orange juice could be improved but overall a very pleasant experienceGenuine Hotels.com guest review
Response by Holiday Inn Express Inverness Thank you for your comments , we will certainly look at the issue that you found concerning our orange juice . Kind Regards Cathy
"only downside was traffic noise"
enjoyable stay with good breakfastGenuine Expedia guest review
Response by Holiday Inn Express Inverness Sorry that you found the traffic noise to be disturbing. Please let us know when you book with us again so that we may allocate you a quieter room at to the rear of the hotel Kind Regards Cathy
"NEEDED A CITY FIX....."
took the missus and two kids for a bit of pizza hut, tesco, soft play and cinema action.............cant fault the place for the price, great breakfast and easy to get to all the places we needed to go...........Brewsters have soft play abnd cheap food so dont miss that if you have kids under five........we headed back to our remote cottage glad to […] leave the city behind for another time (but would use HIE Inverness again without doubt)...... Read moreGenuine Expedia guest review
Response by Holiday Inn Express Inverness Delighted that we were able to make your city break more enjoyable and look forward to seeing you and your family again in 2014 Kind Regards Cathy
"Nice hotel and with very kind & friendly staff"
fantastic hotel and the staff were very friendly and their suggestion on scenic spots were really usefulGenuine Expedia guest review
Response by Holiday Inn Express Inverness Thank you for your review it is always uplifting for the team when we hear from our guests what we are doing well Kind Regards Cathy
Very comfortable stay in a newly refurbished ground floor double room with a sofa bed - lovely shower, good sized tv with an unusually large number of Freeview channels and a great breakfast. Staff are very friendly and helpful. There was a small charge for our dog but overall it was great value, we'll be back - thank you!Genuine Hotels.com guest review
Response by Holiday Inn Express Inverness Thank you for your comments and delighted that our guests are now getting to enjoy our beautifully refurbished rooms. Kind Regards Cathy
Yet another good stay here, clean , great location, quiet. Will stay again no worries !!Genuine Hotels.com guest review
Response by Holiday Inn Express Inverness Look forward to welcoming you back soon Kind Regards Cathy
"Quality stay for reasonable price"
Good hot breakfast provided and utensils available for usage. Very friendly and helpful staffGenuine Hotels.com guest review
Response by Holiday Inn Express Inverness Glad you enjoyed your stay and hope you will be returning again soon Kind Regards Cathy
Comfortable clean rooms and near to city centre. Very good restaurant, across the road. In general Inverness hotels do tend to keep prices high almost all year round.Genuine Hotels.com guest review
Response by Holiday Inn Express Inverness We are happy you had a great stay with us and we hope to see you back soon.
"Perfect for trip to cinema"
We stayed here in dec 13. Hotel is nice, rooms are clean and breakfast is free! We stayed here as we were keen to eat at the Snowgoose across the road and go to nearby cinema- location is perfect for this. Great stay and great staff.Genuine Hotels.com guest review
Response by Holiday Inn Express Inverness Thank you for the very kind review. We are happy you enjoyed your stay and we hope to see you back soon.
Hotel served its purpose perfectly, very comfortable good breakfastGenuine Hotels.com guest review
Very good been a few times always the sameGenuine Hotels.com guest review
Really good location great staffGenuine Hotels.com guest review
Good evening meal in "The Snow Goose" restaurant adjacent to the hotelGenuine Hotels.com guest review
"Good Hotel bit pricey !"
Good hotel but their room tarrifs were a bit steepGenuine Hotels.com guest review
Very efficient staff. Room clean and just at right temperature.Genuine Hotels.com guest review
Room and hotel were excellent, clean and comfortable, friendly and helpful staff. Breakfast was acceptable although nothing special, but its free so did not detract from a very comfortable stay.Genuine Hotels.com guest review
"Good 2 Nights"
A very comfortable enjoyable stay and good services and access to Inverness.Genuine Expedia guest review
Easy to find. Friendly staff. Great locationGenuine Hotels.com guest review
"Good stopping of point on route north."
The best budget hotel we have stayed in as a family. Friendly and helpful staff and good breakfast for the rate we paid.Genuine Expedia guest review
Was looking for a quick and economic stop over in Inverness for myself, wife and 2 kids. Stayed in Holiday in Expresses before and always found them to be good and good value. This was better. Very clean, friendly staff and the breakfast was fantastic. Set us up nicely for our onward journey.Genuine Expedia guest review
"Small room but clean"
Adequate accomodation for price. Small room with little leg room when sofabed open. Beds not very comfortable - had sore back by morning. Breakfast fairly basic but at least an all you can eat buffet.Genuine Hotels.com guest review
Very expensive for what is very standard fare. The rooms are clean. There isn't an awful lot else to say about what is fundamentally a standard room, standard bed, standard TV.Genuine Hotels.com guest review
Bathroom sink smelt of sewage when I ran water. Other than that everything was fine!Genuine Hotels.com guest review
Stayed here a number of times and the standard of the hotel and staff is consistently high.Genuine Hotels.com guest review
"Brilliant service, lovey room"
Overnight stay, 20 minute walk into town - map provided at reception. Delighted to have a great breakfast before heading back home. The hotel had very helpful staff, room was spotless as was the restaurant / bar areas. Would definitely book here againGenuine Hotels.com guest review
Response by Holiday Inn Express Inverness Thank you for letting us know how you enjoyed your recent stay, all comments have been passed to the team We hope you will visit again soon Kind Regards Cathy
"Great hotel would recommend"
We only stayed for one night but the room had plenty of room and was clean. The buffet breakfast was also good. It is a little bit out of town so would only recommend if you had a car or willing to pay for a taxi.Genuine Expedia guest review
Response by Holiday Inn Express Inverness Thank you for your review and delighted that you enjoyed your stay at our hotel, I hope the rest of your holiday went well Kind Regards Cathy
"Quiet, comfortable bedroom."
Only one night but much, much better than where we'd been for two nights before. Unfortunately, though I suppose it goes with the area and the time of year, the clientele was largely off coach tours and breakfast time was rather chaotic for a while. Very helpful reception staff.Genuine Hotels.com guest review
"Short family stay"
We only stayed one night, and could not find fault with this hotel, the reception staff were very welcoming, rooms comfortable and clean making it a very pleasant stay. Would definitely come here again.Genuine Expedia guest review
"Bad experience with Holiday Inn"
The room was very small. There was just enough space to walk around the beds. The ambience of the room was not good. The extractor fan in the bathroom made a lot of notice when running. The bathroom did not have a bad tub which is the least you expect from Holiday Inn. Premier Inn and travelodge are much better.Genuine Expedia guest review
Check in was a little less than friendly, but the room was great. Even this room on the ground floor was cool and quiet. 2 beds so my brother and I could stay in the same room. A bit out of town, but just a quick taxi.Genuine Hotels.com guest review
"Good stop off hotel"
Staff very friendly and helpful. Plenty of food for breakfast. Overall very pleased.Genuine Expedia guest review
"I'd stay there again"
Another pleasant stay, but the food ran out continuously at breakfast, it was not very well planned, surely the food should be portioned to the amount of guests and their departure timeGenuine Expedia guest review
Hootel is located a bit outside the town, but luckily there is a good pub located on site, where the food was excellent. Breakfast not as good as it could be. Rooms very comfortable.Genuine Expedia guest review
"Hurrah for WiFi"
Good quality chain hotel, breakfast ok. Greatly improved now that WiFi is available everywhere rather than just in the lounge.Genuine Hotels.com guest review
"Standard Holiday Inn Express"
We aren't aware of it's just next to airport. Somehow a couple of miles away from town centre. Like other Holiday Inn Express, you got the value of your money. Although you may have to go to town centre to get some decent food.Genuine Expedia guest review
the location is just outside the city centre but car is required. great hotel with standard serviceGenuine Hotels.com guest review
"Enjoyed the stay!"
The nearest bus stop was a bit of a walk near the retail centre, but overall Inverness is not a big city so taxi rates are very reasonable from the train/bus station. Loved the buffet breakfast!Genuine Expedia guest review
"Very helpfully staff"
I was on a holiday in Inverness and stayed here for 2 days. Hotel condition is pretty decent. Staff was very helpful and one of the staff even helped us in planning our trip around in Inverness and isle of skye. We had booked for an extra adult. But the bedding was not made when we checked in. Though when I called the reception , they immediately sent […] some one to make it. Had a pleasant exp overall. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )