"Great Stay, Great Price"
This hotel is very nice, and the staff is friendly.Genuine Hotels.com guest review
"Now That is a hotel really a home away from homee"
It was great .It was my Girl friend Birthday wkend and she really enjoyed it it was more convience close to 2 restauants and enjoyed the view of the highway and enjiyed the comfort of the room .will be visitin againGenuine Hotels.com guest review
I stayed with my girlfriend. We enjoyed our stay. The guy at the front desk was very helpful and polite.Genuine Hotels.com guest review
"Frigid in the dark"
Internet did not work almost at all. I was there two evenings and had limited email access only. I reported it and nothing changed You advertise high speed internet access. Please deliver. There also are no blankets on the beds anymore I like having a blanket. What's next no towelsGenuine Hotels.com guest review
"No sleep, no hot water, surprise fees."
I thought I was getting a good deal only to realize I had to pay an additional 25$ a night for some kind of deposit at check in. This was conveniently not mentioned on hotels.com. The 5th floor looked like a crime scene with bleach stains on the floor and door frames dented from forced entry. Broken furniture in the room, leaking sink, leaking toilet, […] and no hot water in the shower. The bathroom was also covered in black curly hairs. We ran out of towels and could never get the staff to bring us any. The room doors in this hotel are so heavy that they slam shut even (all night long) without effort. If this place is under new management I would hate to see what it was like before. Read moreGenuine Hotels.com guest review
"Can't do enough to please"
WE found all the staff at this hotel extremely helpful and very polite. One of the best hotels for service I've stayed at in a long timeGenuine Hotels.com guest review
Wonderful bed's, breakfasts and service.Genuine Hotels.com guest review
"great hotel n service"
Great hotel n serviceGenuine Hotels.com guest review
Quick and easy. Friendly staffGenuine Hotels.com guest review
Nice room and good breakfast with everything we needed.Genuine Hotels.com guest review
Shower wasn't cleaned,empty shampoo bottles left in the shower,used soapGenuine Hotels.com guest review
The staff was very nice and the hotel was fairly clean. The bed felt great but the shower wasn't clean at all and the room had an old smellGenuine Hotels.com guest review
"Reception was as COLD as ICE."
No one was at the front desk when we arrived in early evening. After a few knocks on the desk and a loud hello, 4 employees emerged from a small room to the left of the desk- 2 young girls and 2 young boys. No one greeted us or smiled. Service was very blunt and cold. Obviously none of these employees enjoy or appreciate their jobs. Each and every one […] of them needs to be re-trained or re-placed. However,the hotel room was attractive and very comfortable. Breakfast was very good and the service girl in the breakfast room was friendly and helpful. Read moreGenuine Hotels.com guest review
The hotel had all the amenities expected. However, there were stains on the carpet within the room, and I noticed a coupke of uninvited guests (founf myself chasing 2 bugs with a shoe).Genuine Hotels.com guest review
Didn't get to stay there!!! Arrived on the second day of my reservation. The hotel said i checked out after my first day, when I never did. Ended up driving back home, making a 200 mile trip. Never stay there again .Genuine Hotels.com guest review
"Stay at Baymont"
Please add meat to your breakfast buffet.Genuine Hotels.com guest review
"Would not stay here again."
Unfriendly staff. One of the reason we choose this hotel was the free breakfast. It was suppose to be ready at 7. No food to be seen breakfast area dark. When I ask at the front desk they said she was running late! Really and no one else there can put out juice, make coffee and sit out some muffins and fruit?Genuine Hotels.com guest review
"Baymont Inn and Suites in Jackson, MS"
Found this hotel online and looked like a good place to stay on our travels. It was easy to get to and close to restaurants. We had a suite which was nice but the bathroom was small. The lamp on the desk did not work. The push button switch was broken off. And it was hard to tell if it was really clean due to worn and dark carpet and furniture. But […] the most disconcerting was that the deadbolt lock on the door did not work. We fastened the chain and pushed a chair in front of the door. We would not stay there again. Read moreGenuine Hotels.com guest review
Very friendly staff! Hotel was a little older but very clean and comfortable! Great breakfast and service in there!!!Genuine Hotels.com guest review
It was okGenuine Hotels.com guest review
Every thing was good about the hotel except the check in time... 3:00 was a little to late and it kinda put us behind schedule on what we was planning...Genuine Hotels.com guest review
"Not up to Par"
The hotel in general was clean but we stayed on the 5th floor and it had an awful smell in the hallway, smelled moldly.Genuine Hotels.com guest review
We only stayed one night. However everything was nice. Our room was clean and we felt safe. It was a very busy night and the hotel was full but staff was nice and accommodating. We would stay here again.Genuine Hotels.com guest review
It was good. It was a little hard to understand how to get there. We came off the freeway and was lucky to see the sign for the road we needed. The room was clean and comfortable Breakfast was good.Genuine Hotels.com guest review
"Get away from it all"
This hotel is in a convenient location close to shopping and within walking distance to IHOP next door and Chilis across the street. The staff was very nice, courteous and accommodating. I enjoyed my stay.Genuine Hotels.com guest review
"Good deal, nice people*"
The front desk was very hospitable & nice- the room was well equipped! The bathroom although was set up with a door that swings in & a shower door that swings out, with the toliet in the middle. Very tight fit with two people•Genuine Hotels.com guest review
The bed didn't have all the linens so the box spring was exposed and was dirty...The bathroom was clean...could use some fresh paintGenuine Hotels.com guest review
"in town for hospital visits"
We had an excelllent stay. Really nice staff / ok food / nice bedGenuine Hotels.com guest review
"semi truck parked on hotel parking lot"
there was a semi truck parked on hotel parking lot near our window that had a refrigerator unit running on-an-off all night. This was not good.Genuine Hotels.com guest review
We had a very enjoyable stay. The rooms were very clean and the beds very comfortable. The front desk people were very friendly and made sure we had everything we needed. We will definitely stay there againGenuine Hotels.com guest review
Very nice stay.I would stay there againGenuine Hotels.com guest review
Nice hotel at a low priceGenuine Hotels.com guest review
Hotel was not bad, but never been treated so poorly by Staff. Find ANYWHERE else but here.Genuine Hotels.com guest review
The toilet in the room would not flush, after calling maintenance and the maintenance person dripping the plunger across the entire suite, we had to request another room as the staff did not offer one.Genuine Hotels.com guest review
Nice hotel overall. The breakfast could add fresh fruit salad. One day there was sausage and there was none the remaining two days. ALL the suites feature jacuzzi tubs which is a worthwhile upgrade.Genuine Hotels.com guest review
Nice hotel for the night would stay againGenuine Hotels.com guest review
Outside of the city you need a carGenuine Hotels.com guest review
I had a nice stay but the rooms should be updatedGenuine Expedia guest review
"Great, clean, secure and confortable place"
For the price, it was great. The GM Ms. Culpepper was phenomenal. with her patience and going beyond and above our needs. The parking was secure all the time, I saw a patrol car passing almost all the time, ensuring everything was good. Plenty of breakfast but no ketchup :( I will stay in that hotel again.Genuine Hotels.com guest review
Wife and I stayed for a night in the king suite. It was very clean, very nice room. Staff was friendly. Only complaint I had was I could hear the bath water in the next room being ran, louder than my tv turned up. Other than that it was an excellent stay.Genuine Hotels.com guest review
Wanted fresh towels and did not get any....:( asked house keeping for fresh towels.Genuine Expedia guest review
Good bargain for price. Would stay again.Genuine Hotels.com guest review
There was dried brown stuff on bathroom floor and tub. I can only guess at what it was...Genuine Expedia guest review
"Near my event"
It was nice and comfortable.Genuine Hotels.com guest review
Great price for great stayGenuine Hotels.com guest review
"Good enough for two nights"
I was in Jackson for work. I've stayed here before as it's very close to the Library Commission and downtown. The bed was comfy and the bathroom was clean. The common areas desperately need new carpet and maybe a paint job, but on the whole the hotel was clean and maintained. I didn't partake of the free breakfast so I can't comment on that. The staff […] was friendly and efficient. Read moreGenuine Hotels.com guest review
This is probably the nicest Baymont I have ever stayed in. It was a better hotel than most hotels at twice the price.Genuine Hotels.com guest review
"Needs updating but great deal for the money"
This location just needs updating. We stayed two different nights, the first night we stayed on the 4th floor and the room hadn't been updated since the hotel was new. The second night, one week later, we stayed on the 2cd floor and the room was much better. The greatest deal was the price! If all you are looking for is a reasonable place to stay.. […] this is the place. I would stay here again. Read moreGenuine Hotels.com guest review
"Not bad for a night..."
I stopped at this Baymont Inn on my way out to Austin from Atlanta. Nice enough hotel; the guy working the front desk was very overwhelmed due to a heavier-than-usual flow of people staying (wedding, family reunion), but friendly despite the rush. My room didn't have a trashcan in the bathroom, so I had to pull the one from the desk area in there. The […] shower seemed to have a leak, as water was all over the floor when I finished. Bed was comfortable. AC was a little loud. Breakfast area was clean and well stocked (and there's an IHOP right outside if you are hungry in the middle of the night). Not a bad place at all if your plans take you to Jackson, MS. Read moreGenuine Hotels.com guest review
"Not a worthwhile hotel"
I was not impressed with this hotel...staff were rude and inattentive (hiding behind the wall when they could hear customers in the front, not getting off their cell phone to talk to guests), and the room was incredibly muggy--linens and carpet felt wet and I woke up feeling like I had slept in the bathtub because everything was so moist. Breakfast […] in the morning was not sufficient for the number of guests present (only 6 biscuits were made, and when those were gone, staff didn't look at all ready to go make more). Also, staff during breakfast was talking loudly about how they couldn't remember the last time they had cleaned the juice machine...unprofessional and gross. Not a good stay. Read moreGenuine Hotels.com guest review
Response by Baymont Inn And Suites Jackson I appreciate you taking the time to tell us about your experience. I regret to hear that your stay was not comfortable; I do wish you would have brought this situation to our attention during your stay. We would have loved to discuss these details with you to make sure you enjoyed the remainder of your stay. I will be discussing your concerns regarding your service with the staff. Thank you for your comment...
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