"PEOPLE NEED TO DO THEIR JOB"
I WAS CHECKED INTO A DIRTY ROOM THAT HOUSEKEEPING HAD NOT TOUCHED WHEN I GOT MY ROOM KEY I OPENED THE DOOR TO FIND USED DIRTY TOWELS IN BATHROOM OPEN AND USED SHOWER GELS ON THE SIDE OF THE DIRTY TUB CANDY ON THE FLOOR SNACKS AND TRASH ON THE NIGHT STAND THE BED LOOKED LIKE SOMEONE HAD JUST ROLLED OUT OF IT AND WAS NOT MADE WITH DIRTY BED LINEN TRASH […] CANS HAD TRASH IN THEM FROM THE LAST GUEST AND STAFF SAID I WOULD HAVE TO WAIT FOR THE FRONT DESK PERSON TO COME CLEAN THE ROOM CUZ NO OTHER ROOMS WERE AVAILABLE BUT LATER CALLED BACK AND SAID HE "FOUND ANOTHER ROOM".I HAVE NEVER HAD SUCH A NASTY EXPERIENCE LIKE THIS Read moreGenuine Expedia guest review
We had a very enjoyable stay. The rooms were very clean and the beds very comfortable. The front desk people were very friendly and made sure we had everything we needed. We will definitely stay there againGenuine Hotels.com guest review
Very nice stay.I would stay there againGenuine Hotels.com guest review
Nice hotel at a low priceGenuine Hotels.com guest review
Hotel was not bad, but never been treated so poorly by Staff. Find ANYWHERE else but here.Genuine Hotels.com guest review
The toilet in the room would not flush, after calling maintenance and the maintenance person dripping the plunger across the entire suite, we had to request another room as the staff did not offer one.Genuine Hotels.com guest review
Nice hotel overall. The breakfast could add fresh fruit salad. One day there was sausage and there was none the remaining two days. ALL the suites feature jacuzzi tubs which is a worthwhile upgrade.Genuine Hotels.com guest review
Nice hotel for the night would stay againGenuine Hotels.com guest review
Outside of the city you need a carGenuine Hotels.com guest review
I had a nice stay but the rooms should be updatedGenuine Expedia guest review
"Great, clean, secure and confortable place"
For the price, it was great. The GM Ms. Culpepper was phenomenal. with her patience and going beyond and above our needs. The parking was secure all the time, I saw a patrol car passing almost all the time, ensuring everything was good. Plenty of breakfast but no ketchup :( I will stay in that hotel again.Genuine Hotels.com guest review
Wife and I stayed for a night in the king suite. It was very clean, very nice room. Staff was friendly. Only complaint I had was I could hear the bath water in the next room being ran, louder than my tv turned up. Other than that it was an excellent stay.Genuine Hotels.com guest review
Wanted fresh towels and did not get any....:( asked house keeping for fresh towels.Genuine Expedia guest review
Good bargain for price. Would stay again.Genuine Hotels.com guest review
There was dried brown stuff on bathroom floor and tub. I can only guess at what it was...Genuine Expedia guest review
"Near my event"
It was nice and comfortable.Genuine Hotels.com guest review
Great price for great stayGenuine Hotels.com guest review
"Good enough for two nights"
I was in Jackson for work. I've stayed here before as it's very close to the Library Commission and downtown. The bed was comfy and the bathroom was clean. The common areas desperately need new carpet and maybe a paint job, but on the whole the hotel was clean and maintained. I didn't partake of the free breakfast so I can't comment on that. The staff […] was friendly and efficient. Read moreGenuine Hotels.com guest review
This is probably the nicest Baymont I have ever stayed in. It was a better hotel than most hotels at twice the price.Genuine Hotels.com guest review
"Needs updating but great deal for the money"
This location just needs updating. We stayed two different nights, the first night we stayed on the 4th floor and the room hadn't been updated since the hotel was new. The second night, one week later, we stayed on the 2cd floor and the room was much better. The greatest deal was the price! If all you are looking for is a reasonable place to stay.. […] this is the place. I would stay here again. Read moreGenuine Hotels.com guest review
"Not bad for a night..."
I stopped at this Baymont Inn on my way out to Austin from Atlanta. Nice enough hotel; the guy working the front desk was very overwhelmed due to a heavier-than-usual flow of people staying (wedding, family reunion), but friendly despite the rush. My room didn't have a trashcan in the bathroom, so I had to pull the one from the desk area in there. The […] shower seemed to have a leak, as water was all over the floor when I finished. Bed was comfortable. AC was a little loud. Breakfast area was clean and well stocked (and there's an IHOP right outside if you are hungry in the middle of the night). Not a bad place at all if your plans take you to Jackson, MS. Read moreGenuine Hotels.com guest review
"Not a worthwhile hotel"
I was not impressed with this hotel...staff were rude and inattentive (hiding behind the wall when they could hear customers in the front, not getting off their cell phone to talk to guests), and the room was incredibly muggy--linens and carpet felt wet and I woke up feeling like I had slept in the bathtub because everything was so moist. Breakfast […] in the morning was not sufficient for the number of guests present (only 6 biscuits were made, and when those were gone, staff didn't look at all ready to go make more). Also, staff during breakfast was talking loudly about how they couldn't remember the last time they had cleaned the juice machine...unprofessional and gross. Not a good stay. Read moreGenuine Hotels.com guest review
Response by Baymont Inn And Suites Jackson I appreciate you taking the time to tell us about your experience. I regret to hear that your stay was not comfortable; I do wish you would have brought this situation to our attention during your stay. We would have loved to discuss these details with you to make sure you enjoyed the remainder of your stay. I will be discussing your concerns regarding your service with the staff. Thank you for your comment...
Experienced wi-fi problems throughout the stay. The computer in the "business center" was infected with multiple viruses, but they don't tell you that until after you sign on to pick up your email.Genuine Hotels.com guest review
Response by Baymont Inn And Suites Jackson I want to take a moment to apologize for the issue that you experienced with our Wi-fi and the computer in the business. Both issues have been resolved and we would love to invite you back to our property. We hope to see you soon in the near future!
"Good for the price"
The hotel was easy to find and close to a variety of restaurants! Room was comfortable but could have been cleaner! Loved that it had a fridge and microwave!Genuine Hotels.com guest review
Staff was extremely friendly and accommodating. Breakfast was excellent and more expansive than expectedGenuine Hotels.com guest review
Response by Baymont Inn And Suites Jackson Thank you so much for your great review! We are happy that you enjoyed the breakfast and found our staff to be very pleasant. We hope to see you again soon!
"Pool was terrible"
The pool was terribleGenuine Hotels.com guest review
"Hot & Crowded"
Overall I would rate this place a 4/10. Rooms were clean and spacious. However, the floor our room was on had to be at least 90 degrees off the elevator. The bottom floor had water all over the floor because all the people coming out of the pool and walking around inside. We could not even swim due to all the people in the pool, this wouldn't be a problem […] but when it closed over half the people walked out to their cars and left.. Nice right?? This place was packed and the morning buffet was a joke. Hot milk for cereal all the juice was warm. Ran out of waffle mix and there were never any biscuits for the gravy. The staff always seemed overwhelmed. We had to opt to print our own receipt of the internet when we checked out because they were to swamped to do it. If you want to stay in your room and watch tv then this place.. Otherwise just keep driving. Read moreGenuine Hotels.com guest review
"close to doctor appointment"
The staff were very friendly and helpful. They made us feel at home and adjusted my room at the last minute.Genuine Hotels.com guest review
The hotel was probably nice at some point but it isn't any more. I will cough up the money for a better room next time.Genuine Hotels.com guest review
"Do not be fooled"
The hotel is nice enough during the week but the weekends it turns into a party hotel where people go after drinking and such. Also while there is a pool there didn't seem to be a lock and it seems several people from the surrounding neighborhood used it. The breakfast was okay. Mostly packaged prepared foods that sometimes wasn't even warm when they […] were put out. Don't expect any fresh fruit. They staff was tolerable but you have to twist their arm if you need any actual help from them. Read moreGenuine Hotels.com guest review
"Overall rating of hotel"
The stay was okay until roofing problems occurred where there was leaking in the bathroom while trying to use the toilet. I assumed the leaking came from the room above mines. Also, the carpet needs changing; too many stains and bad odor. The exercise equipment did not work. The pool area and the pool water was not tidy. The pool area should be exterminated […] because lizards and bugs were a problem. Read moreGenuine Hotels.com guest review
"Nice for the cost"
The bathroom didn't look clean because there was a lot of hair on the floor and in the bathtub from the previous people. I figured the housekeeper staff either cleaned the room poorly or didn't clean it at all. I took the time to reclean it myself due to me needing to end the day early because of my long trip. Everything else appeared to be clean and […] orderly. Read moreGenuine Expedia guest review
"Just what I needed"
Looking for a place to stay for a night. Fit my needs.Genuine Expedia guest review
It was fine for the price. Not enough breakfast for all of their guest when I was there. They ran out of everything when I was there. The rooms night a make over.Genuine Hotels.com guest review
The hotel was ok for the price and close to reataurant. The staff was rude and not friendly at all.Genuine Hotels.com guest review
Nice hotel; only there for one night. Comfortable room. Nice lobby area.Genuine Expedia guest review
Enjoyed my weekend stay at the hotel. Very accessible to I-55 highway and various locations in Jackson. Would have preferred a heartier continental breakfast.Genuine Expedia guest review
"very nasty hotel"
It looked good on the outside but ut nasty on the inside. The room was not clean and the bed was broke and cloths and candy was in the room from last people that stayed there. Would not recommend to anyone.Genuine Hotels.com guest review
"You get what you pay for I guess."
This was a stopping point for us on our way to Dauphin Island. Our kids were excited to spend the evening swimming in the pool after an 11 hour car ride. The pool is only about 20 ft long and was taken over with an adult reunion of some sorts. They were playing loud music, drinking alcohol, and probably about 50 people partying pool side. It was innocent […] fun but wasn't appropriate to take our kids to the pool. But it was cheap:). Read moreGenuine Expedia guest review
Ice machines didn't work, even the orange juice dispenser didn't work.Genuine Hotels.com guest review
It was a good stay. Only complaint was the room didn't get a cool as I am used tooGenuine Hotels.com guest review
"nice but loud"
The Rooms Are Accurately Advertised In The Pics On Here. The Hotel is Very Noisy. I Could Hear The Doors Close Loudly And The Ding Of The Elevator. I Was Charged A $25 deposit Per Night I Stayed.Genuine Hotels.com guest review
"It was Ok"
Housekeeping should pay close attention to detailGenuine Hotels.com guest review
"nice hotel for price"
I told the staff that I requested a crib when I made the reservation. I had to go down to front desk 4 times to tell them I still did not have a crib. Then finally they just gave it to me to take up to the room. The next morning our toilet wouldn't flush and at the front desk they gave me a plunger to carry up to the room.Genuine Expedia guest review
"Close to family"
Awesome stay, just need to change to carpet and ensure the linen is fresher...other than that I was impress with location and room for the price.Genuine Hotels.com guest review
"One short night"
Excellent ending to a 10 hour drive (blow-out caused delay) to Jackson, MS that should have only taken 8 hours. Great location for "late night" food after trying day. Room and staff excellent.Genuine Hotels.com guest review
The hotel was run down and could use a major upgrade. Staff was friendly.Genuine Hotels.com guest review
"Trip to Jackson, MS"
Room was clean and beds were comfortable. I would stay there again.Genuine Hotels.com guest review
"Not that bad, not that great"
The place was kind of run down. all the carpets could use a good cleaning, but for the price it isn't that bad. If you are looking for a place to stop for the night and sleep, book it, if you are looking for an extended stay (more than a day or two) look for something better.Genuine Hotels.com guest review
"AGREAT PALACE TO STAY"
ROOMS WERE VERY CLEAN QUITE PEACEFUL,BUT THE MAIDS WERE KEPT KNOCKING ON THE DOORS FOR TILES AND ON THE LAST DAY OF STAY THEY KEPT ON KNOCKING ON THE DOORS TO SEE IF YOU WERE READY TO CHECK OUT ,THIS UPSET ME BECAUSE THEY STARTED THIS A 8:AM IN THE MORNING .I HAD TO TEEL THEM IN A RULE WAY THAT CHECK OUT IS AT 11:00AM .I WERE TRYING TO SLEEP.SO PLEASE […] TELL YOURS MAIDS IF THEY ARE ASK FOR SERVICE DO THAT BUT LEAVE PEOPLE ALONE WHEN THEY ARE TRYING TO SLEEP. Read moreGenuine Hotels.com guest review
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