"Not a worthwhile hotel"
I was not impressed with this hotel...staff were rude and inattentive (hiding behind the wall when they could hear customers in the front, not getting off their cell phone to talk to guests), and the room was incredibly muggy--linens and carpet felt wet and I woke up feeling like I had slept in the bathtub because everything was so moist. Breakfast […] in the morning was not sufficient for the number of guests present (only 6 biscuits were made, and when those were gone, staff didn't look at all ready to go make more). Also, staff during breakfast was talking loudly about how they couldn't remember the last time they had cleaned the juice machine...unprofessional and gross. Not a good stay. Read moreGenuine Hotels.com guest review
Response by Baymont Inn And Suites Jackson I appreciate you taking the time to tell us about your experience. I regret to hear that your stay was not comfortable; I do wish you would have brought this situation to our attention during your stay. We would have loved to discuss these details with you to make sure you enjoyed the remainder of your stay. I will be discussing your concerns regarding your service with the staff. Thank you for your comment...
Experienced wi-fi problems throughout the stay. The computer in the "business center" was infected with multiple viruses, but they don't tell you that until after you sign on to pick up your email.Genuine Hotels.com guest review
Response by Baymont Inn And Suites Jackson I want to take a moment to apologize for the issue that you experienced with our Wi-fi and the computer in the business. Both issues have been resolved and we would love to invite you back to our property. We hope to see you soon in the near future!
"Good for the price"
The hotel was easy to find and close to a variety of restaurants! Room was comfortable but could have been cleaner! Loved that it had a fridge and microwave!Genuine Hotels.com guest review
Staff was extremely friendly and accommodating. Breakfast was excellent and more expansive than expectedGenuine Hotels.com guest review
Response by Baymont Inn And Suites Jackson Thank you so much for your great review! We are happy that you enjoyed the breakfast and found our staff to be very pleasant. We hope to see you again soon!
"Pool was terrible"
The pool was terribleGenuine Hotels.com guest review
"Hot & Crowded"
Overall I would rate this place a 4/10. Rooms were clean and spacious. However, the floor our room was on had to be at least 90 degrees off the elevator. The bottom floor had water all over the floor because all the people coming out of the pool and walking around inside. We could not even swim due to all the people in the pool, this wouldn't be a problem […] but when it closed over half the people walked out to their cars and left.. Nice right?? This place was packed and the morning buffet was a joke. Hot milk for cereal all the juice was warm. Ran out of waffle mix and there were never any biscuits for the gravy. The staff always seemed overwhelmed. We had to opt to print our own receipt of the internet when we checked out because they were to swamped to do it. If you want to stay in your room and watch tv then this place.. Otherwise just keep driving. Read moreGenuine Hotels.com guest review
"close to doctor appointment"
The staff were very friendly and helpful. They made us feel at home and adjusted my room at the last minute.Genuine Hotels.com guest review
The hotel was probably nice at some point but it isn't any more. I will cough up the money for a better room next time.Genuine Hotels.com guest review
"Do not be fooled"
The hotel is nice enough during the week but the weekends it turns into a party hotel where people go after drinking and such. Also while there is a pool there didn't seem to be a lock and it seems several people from the surrounding neighborhood used it. The breakfast was okay. Mostly packaged prepared foods that sometimes wasn't even warm when they […] were put out. Don't expect any fresh fruit. They staff was tolerable but you have to twist their arm if you need any actual help from them. Read moreGenuine Hotels.com guest review
"Overall rating of hotel"
The stay was okay until roofing problems occurred where there was leaking in the bathroom while trying to use the toilet. I assumed the leaking came from the room above mines. Also, the carpet needs changing; too many stains and bad odor. The exercise equipment did not work. The pool area and the pool water was not tidy. The pool area should be exterminated […] because lizards and bugs were a problem. Read moreGenuine Hotels.com guest review
"Nice for the cost"
The bathroom didn't look clean because there was a lot of hair on the floor and in the bathtub from the previous people. I figured the housekeeper staff either cleaned the room poorly or didn't clean it at all. I took the time to reclean it myself due to me needing to end the day early because of my long trip. Everything else appeared to be clean and […] orderly. Read moreGenuine Expedia guest review
"Just what I needed"
Looking for a place to stay for a night. Fit my needs.Genuine Expedia guest review
It was fine for the price. Not enough breakfast for all of their guest when I was there. They ran out of everything when I was there. The rooms night a make over.Genuine Hotels.com guest review
The hotel was ok for the price and close to reataurant. The staff was rude and not friendly at all.Genuine Hotels.com guest review
Nice hotel; only there for one night. Comfortable room. Nice lobby area.Genuine Expedia guest review
Enjoyed my weekend stay at the hotel. Very accessible to I-55 highway and various locations in Jackson. Would have preferred a heartier continental breakfast.Genuine Expedia guest review
"very nasty hotel"
It looked good on the outside but ut nasty on the inside. The room was not clean and the bed was broke and cloths and candy was in the room from last people that stayed there. Would not recommend to anyone.Genuine Hotels.com guest review
"You get what you pay for I guess."
This was a stopping point for us on our way to Dauphin Island. Our kids were excited to spend the evening swimming in the pool after an 11 hour car ride. The pool is only about 20 ft long and was taken over with an adult reunion of some sorts. They were playing loud music, drinking alcohol, and probably about 50 people partying pool side. It was innocent […] fun but wasn't appropriate to take our kids to the pool. But it was cheap:). Read moreGenuine Expedia guest review
Ice machines didn't work, even the orange juice dispenser didn't work.Genuine Hotels.com guest review
It was a good stay. Only complaint was the room didn't get a cool as I am used tooGenuine Hotels.com guest review
"nice but loud"
The Rooms Are Accurately Advertised In The Pics On Here. The Hotel is Very Noisy. I Could Hear The Doors Close Loudly And The Ding Of The Elevator. I Was Charged A $25 deposit Per Night I Stayed.Genuine Hotels.com guest review
"It was Ok"
Housekeeping should pay close attention to detailGenuine Hotels.com guest review
"nice hotel for price"
I told the staff that I requested a crib when I made the reservation. I had to go down to front desk 4 times to tell them I still did not have a crib. Then finally they just gave it to me to take up to the room. The next morning our toilet wouldn't flush and at the front desk they gave me a plunger to carry up to the room.Genuine Expedia guest review
"Close to family"
Awesome stay, just need to change to carpet and ensure the linen is fresher...other than that I was impress with location and room for the price.Genuine Hotels.com guest review
"One short night"
Excellent ending to a 10 hour drive (blow-out caused delay) to Jackson, MS that should have only taken 8 hours. Great location for "late night" food after trying day. Room and staff excellent.Genuine Hotels.com guest review
The hotel was run down and could use a major upgrade. Staff was friendly.Genuine Hotels.com guest review
"Trip to Jackson, MS"
Room was clean and beds were comfortable. I would stay there again.Genuine Hotels.com guest review
"Not that bad, not that great"
The place was kind of run down. all the carpets could use a good cleaning, but for the price it isn't that bad. If you are looking for a place to stop for the night and sleep, book it, if you are looking for an extended stay (more than a day or two) look for something better.Genuine Hotels.com guest review
"AGREAT PALACE TO STAY"
ROOMS WERE VERY CLEAN QUITE PEACEFUL,BUT THE MAIDS WERE KEPT KNOCKING ON THE DOORS FOR TILES AND ON THE LAST DAY OF STAY THEY KEPT ON KNOCKING ON THE DOORS TO SEE IF YOU WERE READY TO CHECK OUT ,THIS UPSET ME BECAUSE THEY STARTED THIS A 8:AM IN THE MORNING .I HAD TO TEEL THEM IN A RULE WAY THAT CHECK OUT IS AT 11:00AM .I WERE TRYING TO SLEEP.SO PLEASE […] TELL YOURS MAIDS IF THEY ARE ASK FOR SERVICE DO THAT BUT LEAVE PEOPLE ALONE WHEN THEY ARE TRYING TO SLEEP. Read moreGenuine Hotels.com guest review
"Location was Great"
We were there for two nights. The location is great but the check in took over 20 minutes and our room was a no smoking room, It did smell like a room that was smoked in. WE were disappointed that the next evening we returned and the maid service did not clean our room and I had to go to the front desk to get fresh clean towels which she had to take […] out of another room. I told the desk clerk that the room was not cleaned and she didn't offer an explanation. We stayed there once before and really enjoyed the stay but was quite disappointed this time. One other point, the orange juice for the continental breakfast had not taste. It was like very weak tang or something but definitely not orange juice. Read moreGenuine Hotels.com guest review
"Fitness center horrible"
The machine that worked was the treadmill. Weight machine was broken, and bike was broken. No towels on towel rack and no water in water cooler.Genuine Expedia guest review
I was charged twice for incidentals and none of the staff wanted to help me. The manager finally assisted me after going back to the hotel the following weekend when I was free from work. There were also loud shrill noises that went off twice during the night, at 3 am and 6 am that was very disturbingGenuine Hotels.com guest review
The rooms were very neat and clean. The service was wonderful. The bathtub could have been a little better. But overall it was a great stay and great priceGenuine Hotels.com guest review
Great price for this hotel. Will be staying here again.Genuine Hotels.com guest review
Room smelled like smoke carpet filthy and linens were definitely not changed dailyGenuine Hotels.com guest review
One night stay. Easy walk to restaurants. Very helpful staff.Genuine Expedia guest review
"Baymont in Jackson, MS"
We had a wonderful stay at Baymont! We saved money and enjoyed the stay.Genuine Expedia guest review
"Don't stay here"
The carpets were very dirty with a lot of big stains, in the rooms and in the hallways. They look like they haven't been cleaned in years. The toaster was in bad condition.Genuine Hotels.com guest review
The floor in hallway need to shampooedGenuine Hotels.com guest review
"shame when you have to clean"
well its a shame when you have to clean your bathroom before you can use it. and ask for blankets cause there werent any in your room.I wont be staying here again.Genuine Hotels.com guest review
Enjoyed this hotel and it was a great price. I would stay there again.Genuine Hotels.com guest review
"very nice property"
Very nice property with an extremely friendly staff. Located near shopping and eateriesGenuine Hotels.com guest review
"Nice and great price"
I enjoyed my stay at the hotel. The rooms were clean, beds soft, breakfast yummy, and location excellent. The staff was not my favorite. Kimberly liad and said there WAS NOT laundry machines on site when in fact there was on the 2nd floor and when I made reservations I called and requested joining rooms being I had a basketball team of 13/14 year old […] girls. And they gave my rooms away. I was extremely irritated with that. However, the stay itself was well. Read moreGenuine Hotels.com guest review
We got off to a rough start because there was a misunderstanding with how many rooms I had purchased. Once we got there face to face, we had to wait due to the rooms weren't quite ready. The room that we had appeared to be clean, but the bathroom had a sour odor. The other room we had appeared to be fine. The continental breakfast was great. The housekeepers […] were pleasant and helpful. Read moreGenuine Hotels.com guest review
The hotel was fairly busy, and I was surprised that the floor by the elevators was dirty (sticky to walk across), but it was the holiday weekend, which probably accounted for the mess and the smell of alcohol in the elevators. Other than this, there were no interruptions in our stay. Guests were courteous and the staff was accomodating, and polite.Genuine Hotels.com guest review
My stay at the Baymont although short was very pleasurable. The service was great. The staff was great. The rooms are clean. All in all it was a great night.Genuine Hotels.com guest review
Front desk personnel were very polite and helpful. Breakfast staff were not,had major attitude. Rooms very clean and comfortable.Genuine Hotels.com guest review
"Nice hotel in a good location"
Recently stayed here on an overnight business trip. Room was very nice, clean and comfortable. Staff was very friendly and helpful. Would definitely stay here again.Genuine Expedia guest review
"old needs refreshing"
if you just need a place for one night it is ok, servicable nothing hugely wrong nor rightGenuine Expedia guest review
excellent staff, room had some small problems, - informed staff of problemsGenuine Expedia guest review
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