Comfort Inn & Suites - Hot Springs

Housekeeping was the most helpful and friendly. The front desk wasn't very polite or outgoing. They gave info when asked... But didn't go out of their way. I even stood there for 5 minutes once (by myself) waiting on a lady to get off the computer.

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Genuine Hotels.com guest review

Would Never Say Agine At This Hotel Agine. front Desk Very Rude .

Genuine Hotels.com guest review

The hotel staff could not have been more helpful. When the internet went down - the manager offered me his own computer. The bathrooms could use re-grouting or updating, but it's a good hotel - and due to the location, I would stay there again.

Genuine Hotels.com guest review

The staff at this hotel is what made the difference for us! It seems like customer service is a lost art, but not here. Every person was pleasant and attentive. Any request has handled quickly, efficiently and without fuss. My child was even told by a staff member that they were so happy she was enjoying the indoor pool and they were glad we were staying […] there. When you take the time to make my child feel welcome and appreciated, you win my business. Read more

Genuine Hotels.com guest review

Great place to stay. Will return!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Everyone was very friendly-hotel very clean an the location was fabulous!

Genuine Hotels.com guest review

you never know what you are getting when you book a hotel online, but we will totally be back!

Genuine Hotels.com guest review

Very nice staff. Bathrooms could use some updating. Noise level was pretty high. I think the hotel had lots of teens that weekend and this caused lots of door slamming in the middle of the night. Other than that it was great and would return.

Genuine Hotels.com guest review

the older gentleman at the front desk when we checked in (2/16/13) and the cleaning lady (2/17/13) (she had a ponytail and glasses) were super friendly and kind. the other workers we came in contact with were not friendly at all. the cleanliness of the hotel was great but when I took a shower, I barely had hot water and there was no water pressure. […] other than those issues, my group enjoyed our stay and would stay there again. Read more

Genuine Hotels.com guest review

Television reception was pitiful -

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The only complaint we have is that after a long day of activities my in-laws were unable to get into their hotel room. They eventually figured out that they had been unknowingly moved to another room without an explanation that made sense. All of their belongings had been moved by staff without their presence or permission. We found this to be unprofessional […] and unsettling. Read more

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Genuine Hotels.com guest review

We always stay at this hotel when we go to Hot Springs. It's a great location, has a nice small pool, and a great breakfast included! The place is always cleans and smells clean.

Genuine Expedia guest review

The hotel was one of the best in Hot Springs, Arkansas. The hotel was conviently located to everything, nice indoor pool, a newer property, and very clean.

Genuine Expedia guest review

Very clean very friendly and great breakfast.

Genuine Hotels.com guest review

Friendly, helpful staff. Room was like new - very clean and comfortable. Location was easy to find and conveniently close to everything. Would definitely stay there again.

Genuine Hotels.com guest review

Nice hotel for a quick and inexpensive getaway! Good breakfast. Great location. Really enjoyed the indoor pool! Clean and newly updated!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This hotel was very nice. The staff was friendly and helpful. The beds were comfortable. The pool doesn't close until 11 and the towels are in the pool area instead of having to ask for extra towels. We would definitely stay here again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room and beds were comfortable. The a/c was cold, the pool was a good temperature. and the breakfast was better than most free hotel breakfasts. Real eggs, sausage that tasted like real sausage and biscuits better than I can make at home!

Genuine Hotels.com guest review

The rooms were very clean and the staff was very friendly. It was close to attractions and convenience because you were on the main strip.

Genuine Hotels.com guest review

Was a very nice stay, no complaints. will stay at this location again.

Genuine Hotels.com guest review

The hotel is very nice and comfortable with a good breakfast. My problem was trying (as soon as I checked in) to cancel the second night. I will not go into the details but if you have not booked directly with Comfort Inn, make sure you will not need to cancel.

Genuine Hotels.com guest review

When I checked in, the man behind the desk was very condescending and rude once he saw that I had gotten my room through Expedia. He told me I should have gone directly to the hotel website and I would have gotten a better price. when I inquired about places to go to bathe in the hot springs, he told me I probably wouldn't get in anywhere and I should […] have planned ahead as it was late in the day. I did get in somewhere even after that cheering pep talk from the desk person. Also, it was the only hotel that didn't have a luggage trolley available when we checked in. His response was, "If it's not over there, someone else is using it." Not, "I would be happy to call you in your room when one is available." Not the best customer service. The rooms were pretty nice, but not soundproofed very well. We had very noisy neighbors with young children. I won't be staying at this particular hotel again. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel was clean but somewhat out of the way , had to go through downtown traffic to get to most destinations. No hot water for shower on the first morning of our stay, but they did get it fixed that same day. Breakfast was nothing special, opted for IHOP the last morning of our stay instead of theirs. If I was going back to New Orleans, I would find […] another hotel to stay at. Read more

Genuine Expedia guest review

Over all happy, however my name was backwards when i got there so it took about ten minutes to find my reservation. the numbers on the email didnt help find it either.

Genuine Expedia guest review

The experince was pleasant overall but workout room was subpar. The elliptical had a broken left leg. Customer services were excellent.

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Genuine Hotels.com guest review

It was clean. The breakfast buffet was good. Our room was clean and comfortable. We would stay here again.

Genuine Expedia guest review

The Comfort Inn & Suits in Marion, was nice, clean and the continental breakfast was good; The Comfort Inn & Suits in Hot Springs, Ar, was very clean, very comfortable bed and a very good continental breakfast...; we got there about 3 h before the time to check in and they accomodated us right the way. Very friendly people and we will stay there again […] ! I cannot say the same thing about Quallity Inn in West Memphis..it was clean, the breakfast was horible...and not friendly people there at all; the lady that was there in the morning of April 2nd 2011, was not friendly at all; the little food they had there for the continental breakfast was horible and mostly gone by 8.45 am; the lady that was there, was barely moving and she seems she did not care at all... Read more

Genuine Expedia guest review

Great service, breakfast, close to everything..will stay here again

Genuine Hotels.com guest review

We had a great experince at this hotel. All the staff was very nice. We were even given complimentary tickets to the horse races and the Sunbelt tournament that was going on while we were in town. The Contenital breakfast was very good and they had plenty of everything you'd want to eat. Would definitley recommend this hotel.

Genuine Hotels.com guest review

it is an ok hotel but for the price it is overrated.

Genuine Hotels.com guest review

Very nice hotel.

Genuine Expedia guest review

The hotel staff was friendly and quick. The rooms were clean and comfortable. The breakfast was great. The hotel is located in the middle of everything. I would definatly stay here again.

Genuine Hotels.com guest review

There was construction going on during the stay. They also put us in the middle of a group of young kids who were running up and down the halls all night. The construction people were nice but it was noisy and their was a strong odor from there products.

Genuine Expedia guest review

Excellent place to stay. Off the main highway. Excellent complimentary breakfast (even sausage and eggs!). Rooms are nice. Would definitely stay there again.

Genuine Expedia guest review

Friendly staff ,clean hotel and good location, would stay here again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Clean hotel, good breakfast, friendly service

Genuine Expedia guest review