"Quite and convenient"
It was nice short stay. It was a quite pleasant place. I would recommend it.Genuine Expedia guest review
"Hotel for our vacation"
Overall this was a nice hotel. Beds were comfortable have slept on better. Had wished cleaning staff had been more thurow my 11 year old daughter found something left behind in one of the drawers, it was difficult for us to explane what it was. Breakfast was probably the worst part of our stay. I would not hesitate to stay here again.Genuine Expedia guest review
Not great. Not bad. Tired looking. Overpriced.Genuine Hotels.com guest review
We travel fairly often and this place is one i would come back to. Room clean,staff great,good full breakfast,comfortable bed.Genuine Expedia guest review
it was very goodGenuine Hotels.com guest review
Rude management nice room , but management.Genuine Hotels.com guest review
"A little getaway."
We went to Hot Springs to get away for a few days. The weather was good and it was comfortable walking around town. Our restaurant choices were not satisfying, but we will know better next time. There was plenty to do, just not enough time.Genuine Expedia guest review
we live close by but were attending our sons wedding and we stayed over 1 night as did some of the family members. All went well with the short stayGenuine Hotels.com guest review
Even though there was a large group on our floor, it was very quite. May be time for the hotel to invest in new pillows. Overall, I really thought it was a nice place to stay.Genuine Hotels.com guest review
Lost electricity due to accident that broke utility pole. The management and staff were very informative and helpful.Genuine Expedia guest review
"Hot Springs Stop"
We are a family of four taking a road trip and Comfort Inn was are first stop. Nice staff and clean room. Would stay again due to great location near hwy and town access.Genuine Expedia guest review
"Well centered for all things we wanted to do"
Enjoyed Hot SpringsGenuine Hotels.com guest review
"Really nice hotel"
Nice hotel. Clean and well kept. Would stay again.Genuine Hotels.com guest review
Nice rooms, spacious...bathroom was bigger than most hotel bathrooms.Genuine Expedia guest review
"Exceded our expectations"
The room was clean, comfortable and seemed to be newly updated, really pretty. My teenage sons were disappointed that the weight machine in the gym was out of order but the pool was fantastic! There was a 24 hour pharmacy next door which proved to be a huge blessing. The neighbor hood felt safe. We were very happy with our stay.Genuine Hotels.com guest review
Excellent receptionist. Check in was a breeze. Very nice foyer and good parking. Very nice setting as long as nothing is built behind the hotel. Very well located.Genuine Expedia guest review
"great family hotel"
We had a great stay at this hotel. Very convenient to downtown Hot Springs but the best of all was the free continental breakfast. It was awesome, the mini waffels for the kids were great. This is a great family hotel.Genuine Expedia guest review
Housekeeping was the most helpful and friendly. The front desk wasn't very polite or outgoing. They gave info when asked... But didn't go out of their way. I even stood there for 5 minutes once (by myself) waiting on a lady to get off the computer.Genuine Hotels.com guest review
Hotel was in good location, but somewhat difficult to see from Central Avenue. The GPS was confused by its address since it is located in a large parking lot behind a Walgreens. Other than that, the hotel staff was friendly and helpful. The indoor heated pool was great! Oh, the breakfast had the usual assortment such as eggs, biscuits/gravy, sausage, […] waffles, milk/cereal and many others. Also, had multiple coffee choices as well. When I return to Hot Springs, I plan on staying there again. Read moreGenuine Expedia guest review
"Not Please With This Hotel"
Would Never Say Agine At This Hotel Agine. front Desk Very Rude .Genuine Hotels.com guest review
The hotel staff could not have been more helpful. When the internet went down - the manager offered me his own computer. The bathrooms could use re-grouting or updating, but it's a good hotel - and due to the location, I would stay there again.Genuine Hotels.com guest review
"It was GREAT!"
It was great and has a good location with a walgreens nearby and a resturants all around.Genuine Expedia guest review
The staff at this hotel is what made the difference for us! It seems like customer service is a lost art, but not here. Every person was pleasant and attentive. Any request has handled quickly, efficiently and without fuss. My child was even told by a staff member that they were so happy she was enjoying the indoor pool and they were glad we were staying […] there. When you take the time to make my child feel welcome and appreciated, you win my business. Read moreGenuine Hotels.com guest review
Great place to stay. Will return!Genuine Hotels.com guest review
Everyone was very friendly-hotel very clean an the location was fabulous!Genuine Hotels.com guest review
"Great Place to Stay!"
you never know what you are getting when you book a hotel online, but we will totally be back!Genuine Hotels.com guest review
"Race weekend with friends"
Very nice staff. Bathrooms could use some updating. Noise level was pretty high. I think the hotel had lots of teens that weekend and this caused lots of door slamming in the middle of the night. Other than that it was great and would return.Genuine Hotels.com guest review
"2/16/13 - 2/17/13 visit"
the older gentleman at the front desk when we checked in (2/16/13) and the cleaning lady (2/17/13) (she had a ponytail and glasses) were super friendly and kind. the other workers we came in contact with were not friendly at all. the cleanliness of the hotel was great but when I took a shower, I barely had hot water and there was no water pressure. […] other than those issues, my group enjoyed our stay and would stay there again. Read moreGenuine Hotels.com guest review
Television reception was pitiful -Genuine Hotels.com guest review
The only complaint we have is that after a long day of activities my in-laws were unable to get into their hotel room. They eventually figured out that they had been unknowingly moved to another room without an explanation that made sense. All of their belongings had been moved by staff without their presence or permission. We found this to be unprofessional […] and unsettling. Read moreGenuine Hotels.com guest review
"Great Locationa and Breakfast"
We always stay at this hotel when we go to Hot Springs. It's a great location, has a nice small pool, and a great breakfast included! The place is always cleans and smells clean.Genuine Expedia guest review
"Comfort Inn and Suites Hot Springs"
The hotel was one of the best in Hot Springs, Arkansas. The hotel was conviently located to everything, nice indoor pool, a newer property, and very clean.Genuine Expedia guest review
"comfort inn and suites hot springs"
Very clean very friendly and great breakfast.Genuine Hotels.com guest review
01/19/15 warrenville111 Warrenville, IL
We needed a place to stay for the night before visiting Hot Springs National Park in the morning. We had an upper floor room - took the elevator with the suitcase, but used the stairs otherwise. Not sure if there were not a lot of people around us, or if we were just that tired, but it was quiet. No fan in the bathroom - but the shower pressure/temperature was good. The shower floor had some soft spots and the shower wall was cracked. The door to the bathroom would not open more than about 30 degrees as it started scraping the floor - the tile was cracked because of this happening. The pool area was nice - not huge and would get crowded with more then 2-3 people. The breakfast staff were friendly and kept everything stocked; standard Choice Hotel breakfast. It is maybe a 10-20 minute drive from the national park. Other than the Embassy Suites, the remainder of the "downtown" hotels didn't seem all that great from the outside. It worked for us for a night. In general, the Hot Springs area seemed to have higher priced hotels.
01/18/15 Richbutnot Arkansas
Stayed here for one night. Staff was great, they let me check in before noon and gave me a free upgrade. Room was large, clean, comfortable and very quiet. Breakfast was just OK but the seating area was large. Will stay here again next time I'm in Hot Springs.
This was my 4th visit here and as always it was a pleasure to stay here, the staff are all friendly and helpful and the entire facility is clean. I would recommend this hotel highly to anyone visiting Hot Springs!
"Awesome long weekend!"
01/17/15 Susan B Maumelle, Arkansas
This hotel is the best in the area! (actually, probably the best anywhere!) The staff is extremely friendly and ready to jump in if there is a question or a problem (which there rarely is!) Larry spends time visiting with his guests, making them feel as if they are part of a big, happy family! The rooms are clean, the pillows are amazing, and the hotel is like your home away from home! I stay at this hotel whenever I am in the area!
"THE BEST HOTEL EVER"
01/16/15 chrissybarr Maumelle, Arkansas
This is by far the best hotel to stay in. They have a wonderful staff. Larry is always visiting with the guests and making sure everyone has everything they need. The breakfast lady is amazing and sweet. I would never stay anywhere else.
01/16/15 George T Hot Springs, Arkansas
My wife and I had occasion to spend an extended amount of time at the Comfort Inn & Suites in Hot Springs, Arkansas. The entire staff, from manager on down were most gracious and accommodating. Every staff member was friendly and anxious to be helpful. I recommend this property to the most critical guest. George T.
01/12/15 Stacey M
The staff at the Comfort Inn was so hospitable, the rooms were clean and up to date, the breakfast had tons of options. The manager was especially helpful when we had questions about the area. An overall great experience.
"Everyone on staff is exceptionally nice"
12/30/14 gaulegirl Lubbock
This is our 3rd stay - Immaculate duvet, loads of pillows + towels and wash cloths. Quiet motel located in the parking lot of a Walgreen's & a Dixie Diner. Housekeeping & the lady running breakfast could not have been nicer nor more friendly. Just really NICE people working on Christmas. Lady running the breakfast said "I only put a few biscuits out at a time so they stay nice & hot".......such pride in her work.
"Hospitality at Its Finest"
My husband and I had the opportunity to stay at the Comfort Inn & Suites in Hot Springs, Arkansas with our two young children last weekend. The entire staff was exceptional! They were extremely helpful and showed such hospitality to our entire family throughout the length of our stay. They were very knowledgable about the area and offered exceptional area recommendations for sight seeing, eating out and shopping! I would recommend this as a FIVE STAR hotel at a very reasonable price! The free breakfast was one of the highlights of our stay along with the indoor pool! Again, the staff went above and beyond to make sure our stay was comfortable and enjoyable! This hotel truly lives up to its name!! Comfort and hospitality at its finest!!
"Helpful staff, quiet & clean rooms."
12/18/14 Stephanie M Arlington, Texas, United States
Pros: We stayed November 29th 2014, arriving about 10pm at night. Mark, the night clerk, was very kind. We asked to see a room before registering, and he was happy to help us. We checked out the room, and everything was clean, and perfect. We asked for extra blankets, and he was happy to accommodate again. The bathroom was clean, and hot water plentiful. The beds were very comfortable. The a/c and heat worked perfectly and ran quietly. The staff was respectful of the "do not disturb" notice left behind. The safe in room was useful and worked fine. The fridge and microwave worked great. We had no noise issues, and the price was more than reasonable for two adults and one teenager. Mark was also happy to help us with information about the local National Park, which we were interested in. He gave us a lot of helpful information, which allowed us to experience a fun and full day the next day. I got plenty of rest while staying here, which energized me for the following day of hiking and exploring through the Hot Springs National Park, and Ouachita National Forest. Cons: The breakfast was typical, but not my favorite. It was hot, but passed for just OK. Neutral: I have no opinions on the hair dryer, iron, ironing board, or coffee maker, as I did not use any of these items, but did note they were present in my room. I also have no opinion of the swimming pool, workout room, business center, or the laundry facility, but did also note they were available for our use, had we chosen to use them. Tips: Ask about the area. They are happy to help and give you ideas on what to do and how to best spend your time in the area. We also do NOT suggest eating at Rocky's Corner Pizza, at least not at night time... as you're not going to get the best service, and the food is nothing like "Chicago style pizza". Instead, we would strongly suggest doing to Don Juan's Restaurant, as they were incredibly affordable, very nicely portioned out, and had great tasting "Tex-Mex" style food. The staff was also friendly there.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )