excellent stay. Friendly staff-was able to check in at 12:30!!!wonderful breakfast with helpful attendants.Genuine Hotels.com guest review
"Quite and convenient"
It was nice short stay. It was a quite pleasant place. I would recommend it.Genuine Expedia guest review
"Hotel for our vacation"
Overall this was a nice hotel. Beds were comfortable have slept on better. Had wished cleaning staff had been more thurow my 11 year old daughter found something left behind in one of the drawers, it was difficult for us to explane what it was. Breakfast was probably the worst part of our stay. I would not hesitate to stay here again.Genuine Expedia guest review
Not great. Not bad. Tired looking. Overpriced.Genuine Hotels.com guest review
We travel fairly often and this place is one i would come back to. Room clean,staff great,good full breakfast,comfortable bed.Genuine Expedia guest review
it was very goodGenuine Hotels.com guest review
Rude management nice room , but management.Genuine Hotels.com guest review
"A little getaway."
We went to Hot Springs to get away for a few days. The weather was good and it was comfortable walking around town. Our restaurant choices were not satisfying, but we will know better next time. There was plenty to do, just not enough time.Genuine Expedia guest review
we live close by but were attending our sons wedding and we stayed over 1 night as did some of the family members. All went well with the short stayGenuine Hotels.com guest review
Even though there was a large group on our floor, it was very quite. May be time for the hotel to invest in new pillows. Overall, I really thought it was a nice place to stay.Genuine Hotels.com guest review
Lost electricity due to accident that broke utility pole. The management and staff were very informative and helpful.Genuine Expedia guest review
"Hot Springs Stop"
We are a family of four taking a road trip and Comfort Inn was are first stop. Nice staff and clean room. Would stay again due to great location near hwy and town access.Genuine Expedia guest review
"Well centered for all things we wanted to do"
Enjoyed Hot SpringsGenuine Hotels.com guest review
"Really nice hotel"
Nice hotel. Clean and well kept. Would stay again.Genuine Hotels.com guest review
Nice rooms, spacious...bathroom was bigger than most hotel bathrooms.Genuine Expedia guest review
"Exceded our expectations"
The room was clean, comfortable and seemed to be newly updated, really pretty. My teenage sons were disappointed that the weight machine in the gym was out of order but the pool was fantastic! There was a 24 hour pharmacy next door which proved to be a huge blessing. The neighbor hood felt safe. We were very happy with our stay.Genuine Hotels.com guest review
Excellent receptionist. Check in was a breeze. Very nice foyer and good parking. Very nice setting as long as nothing is built behind the hotel. Very well located.Genuine Expedia guest review
"great family hotel"
We had a great stay at this hotel. Very convenient to downtown Hot Springs but the best of all was the free continental breakfast. It was awesome, the mini waffels for the kids were great. This is a great family hotel.Genuine Expedia guest review
Housekeeping was the most helpful and friendly. The front desk wasn't very polite or outgoing. They gave info when asked... But didn't go out of their way. I even stood there for 5 minutes once (by myself) waiting on a lady to get off the computer.Genuine Hotels.com guest review
Hotel was in good location, but somewhat difficult to see from Central Avenue. The GPS was confused by its address since it is located in a large parking lot behind a Walgreens. Other than that, the hotel staff was friendly and helpful. The indoor heated pool was great! Oh, the breakfast had the usual assortment such as eggs, biscuits/gravy, sausage, […] waffles, milk/cereal and many others. Also, had multiple coffee choices as well. When I return to Hot Springs, I plan on staying there again. Read moreGenuine Expedia guest review
"Not Please With This Hotel"
Would Never Say Agine At This Hotel Agine. front Desk Very Rude .Genuine Hotels.com guest review
The hotel staff could not have been more helpful. When the internet went down - the manager offered me his own computer. The bathrooms could use re-grouting or updating, but it's a good hotel - and due to the location, I would stay there again.Genuine Hotels.com guest review
"It was GREAT!"
It was great and has a good location with a walgreens nearby and a resturants all around.Genuine Expedia guest review
The staff at this hotel is what made the difference for us! It seems like customer service is a lost art, but not here. Every person was pleasant and attentive. Any request has handled quickly, efficiently and without fuss. My child was even told by a staff member that they were so happy she was enjoying the indoor pool and they were glad we were staying […] there. When you take the time to make my child feel welcome and appreciated, you win my business. Read moreGenuine Hotels.com guest review
Great place to stay. Will return!Genuine Hotels.com guest review
Everyone was very friendly-hotel very clean an the location was fabulous!Genuine Hotels.com guest review
"Great Place to Stay!"
you never know what you are getting when you book a hotel online, but we will totally be back!Genuine Hotels.com guest review
"Race weekend with friends"
Very nice staff. Bathrooms could use some updating. Noise level was pretty high. I think the hotel had lots of teens that weekend and this caused lots of door slamming in the middle of the night. Other than that it was great and would return.Genuine Hotels.com guest review
"2/16/13 - 2/17/13 visit"
the older gentleman at the front desk when we checked in (2/16/13) and the cleaning lady (2/17/13) (she had a ponytail and glasses) were super friendly and kind. the other workers we came in contact with were not friendly at all. the cleanliness of the hotel was great but when I took a shower, I barely had hot water and there was no water pressure. […] other than those issues, my group enjoyed our stay and would stay there again. Read moreGenuine Hotels.com guest review
Television reception was pitiful -Genuine Hotels.com guest review
The only complaint we have is that after a long day of activities my in-laws were unable to get into their hotel room. They eventually figured out that they had been unknowingly moved to another room without an explanation that made sense. All of their belongings had been moved by staff without their presence or permission. We found this to be unprofessional […] and unsettling. Read moreGenuine Hotels.com guest review
"Great Locationa and Breakfast"
We always stay at this hotel when we go to Hot Springs. It's a great location, has a nice small pool, and a great breakfast included! The place is always cleans and smells clean.Genuine Expedia guest review
"Great place to stay"
04/14/15 Chris B Springdale, Arkansas, United States
I stayed at the Comfort Inn for a month while performing an interim contract for a local business. The Inn has great staff and provided a quiet comfortable experience for the entire stay. Would stay again.
04/07/15 William J New York City, New York
Hotel in a good location, plenty of well-lit parking; shopping and restaurants nearby. A little pricey for somewhat rural Arkansas ... but worth it. Nothing but good things to say about the staff, the cleanliness and great state of upkeep of the hotel. Super comfortable bed with lots of nice pillows; shower was fantastic with high shower head, great pressure, plenty hot. There are several chain hotels in the immediate area, but when in Hot Springs this will be my hotel of choice. Great job and thanks to the management and staff
"Very comfortable and quiet..."
03/25/15 MessNmagic Huron, Ohio
Everything was A-1 about my stay including the service, rooms, and breakfast. The initial room I was given had an HVAC unit that seemed to need maintenance so I was switched to another room, no problem. This room was spacious, quiet, comfortable and overall very nice. The hotel seems a little pricey, but was a good value compared to other similar hotels in the vicinity. I would certainly stay again. It's always nice when it's well-done.
03/13/15 Lynn H Richardson, Texas
We had an excellent experience at this hotel! The staff was friendly and helpful. Larry Dewitt, the General Manager, took extra time to get us an extra night at the hotel when they were almost completely booked. He and his staff were attentive to our needs and addressed them immediately. The complementary breakfast was very good, the hotel was very clean and update. I highly recommend this hotel and will definitely stay there when we come back to Hot Springs!
"Rivercrest basketball teams"
03/11/15 judy w Wilson, Arkansas
We recently traveled to hot springs for both a boys and girls state basketball tournament. We had 38 cheerleaders, boys and basketball players, and coaches. After our first nights stay, bad weather hit us and we were concerned about having rooms together at the same motel. General manager Larry Dewitt worked hard to juggle cancellations so that he could accomodate us. From th e custodial ladies to the food servers i can not say enough about these folks hospiality. I would definitely recommend staying here. Coach Judy Watson Rivercrest High School Wilson, Arkansas
I am positive if the person who gave the negative review about his/her stay had communicated these issues with Larry Dewitt, the General Manager, Larry would have made every effort to make sure all of this person's complaints were addressed. We had a fantastic stay! The rooms was very clean. The breakfast options were great, also very, very clean, The staff was extremely friendly. The location of this hotel is great. I will stay here again every time I come back to Hot Springs. The vibe at this hotel is great, made that way, specifically, because of Larry's "hands-on" approach and all of his friendly, superior staff!
At $114 a night, we expected nicer accommodations. It was clean, but ran down. It did have comfortable beds, but the upholstery was torn, carpets frayed, door handles broken, shower almost impossible to regulate, and the walls so thin we were wakened at every door closing around us. Very overpriced. We won't be staying again.
02/12/15 felicia j
By far, any Comfort Inn I stay at for business, is always fantastic, and this one was no different. The general manger, Larry Dewitt, is one of the most personable person I have met. He and his staff made sure that my stay was perfect. The hotel was immaculate and our upgraded room was very clean and accommodating! I was the instructor for a real estate class that was being held in a meeting room at the hotel. I arrived a day early for the class and was impressed to see that the meeting room was already set up and ready to go. I am thankful that Mr. Dewitt and his staff made my stay and my director's stay comfortable and more like a home away from home, than a hotel stay! Felicia Johnson Northeast Arkansas Real Estate School Jonesboro, AR
"Always an excellent choice"
This hotel never lets me down. It's always clean. The rooms have soft beds and great tvs. The location is great, very close to major attractions like Oaklawn. When I'm in town, I don't stay anywhere else.
"Not as expected"
02/09/15 BusTeach Arkansas
I came to this hotel through trip advisor under the impression that we were going to have a 2 person jacuzzi tub - my girls think they are pretty awesome! - Upon arrival to our room we noticed that the room was not as described, without the big jacuzzi tub - there were no other rooms left so I was left to make the best of it. When filling the tub I first noticed the insane amount of hair in the bathtub - this led me to take a closer look at our room. The pictures show the black mold in the toilet, I found this because our toilet ran constantly, to shut it off we had to take the lid off and fix it. The manager assured us that the black mold is normal for a toilet. The pictures also show the hair in the tub, hair and yellow "goo" on the back of the toilet, the strange substance running down the wall, and the goo on the sink and in the fridge. I was assured by the manager that this was all just because the room had been vacant since Jan 31. I would like to say that Larry - the GM - did say that this wasn't standard and did give me a very generous discount on our stay. The highlight was breakfast -- the breakfast attendant was wonderful! I will be staying elsewhere next time.
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