All hotels in Santiago, Chile
1 room, 2 adults
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Vitacura 3600SantiagoRegion MetropolitanaChile, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.5 / 5Excellent

Score breakdown (from 173 reviews)

  • Location
    Great location
  • Breakfast
    Tasty breakfast
  • Comfort
    Rather comfortable
  • Cleanliness
    Clean
  • Service
    Fantastic service
  • Pool
    Bad pool
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4.0 / 5Excellent
Nice hotel in quite neighborhood. Lots of good restaurants nearby.
Genuine Hotels.com guest review
5 night business trip Mar 27, 2016
Konda
US
4.0 / 5Excellent
"Good Option !"
Geat service for the owners, clean and quiet. Little bit far away form the downtown that create some difficuties becaus ethe tours does not pick you in the hotels, sometimes you need to walk very earlier to a closes point. But is fear to say that the owners helps a lot with this issues.. Somethimes they personally take you to the closes points.
Genuine Hotels.com guest review
3 night family trip Jul 15, 2015
A Traveler
US
4.0 / 5Excellent
"nice hotel for business stay"
The small gym is downstairs - a bit dark and boring. the room - the TV was placed right above the desk so one cannot use both at the same time. In the second day, the cleaning crew left a piece of paper (flight reservation of another guest) in my room and forgot to leave a small washcloth in the bathroom. Other than that, the hotel was nice and comfortable, and the hotel and restaurant staff were nice and friendly and I would stay there again.
Genuine Expedia guest review
Other trip Jul 17, 2015
noriko
US
5.0 / 5Outstanding
excellent hotel for a business trip. Great location, great facilities
Genuine Expedia guest review
Other trip Jun 2, 2015
Belisa
US
4.0 / 5Excellent
"Nice hotel in uptown Santiago."
Nice hotel with ok rooms. Staff was comprehensive and treated us great. Rooms could be a little bit better wall painting or closet a little deteriorated).
Genuine Expedia guest review
Other trip Feb 24, 2015
Miguel
US
3.0 / 5Good
"Service has to improve"
A nice location but need a better service
Genuine Hotels.com guest review
3 night business trip Jan 25, 2015
YA-LIN
US
4.0 / 5Excellent
Just one night with a very good experience. The room is very comfortable and location is good, although a little far form metro. The staff! They are rude!
Genuine Expedia guest review
Other trip Jul 31, 2014
A Traveler
US
4.0 / 5Excellent
"Excellent"
It was very good. It near CEPAL. The rooms was very cleaned. The hotel provide a breakfast as part the hosting. The room service is very poor. Only I have two principal ítems in the Menu. When I ask about the restaurant, they give me a brochure of food for delivery. It was good for me.
Genuine Expedia guest review
Other trip Jun 27, 2014
Marmix
US
3.0 / 5Good
"OK Hotels for Families"
The upside: surround by banks (either side and immediately to the front); a 5 minute walk along Avenida Vitacura to the east and you will find good restaurants, a very large supermarket and a pharmacy. Walk west along Avenida Vitacura and you will find two pharmacies with about everything that you would need. A nice quiet area where a quick 5 minute taxi ride will take you to the local medical district. A 15 minute taxi ride in good traffic will get you to either the largest mall in South America or to Parque Arauco, another equally good mall with great dining out facilities. The downside: The floors were thin; we had a family of about 5 staying above us and being quite energetic; they were generally running about until midnight and every footstep was heard. We didn't complain as we were mostly up until that time anyway, but for anyone planning to sleep.... My wife worked in hotel administration for several years and said that the hotel qualifies more as an "Express" rather than a full hotel. There were several things that we noted that were not typical of a hotel, for example the breakfast buffet would be cleared away while people were still eating, and the waiters would come out and start preparing their own breakfast while guests were still present. My general impression was that the hotel was understaffed. Cleanliness in general was good, however there was a plastic cover off a razor that sat in a corner of the bathroom floor for the entire time that we were there.
Genuine Expedia guest review
Other trip Jan 19, 2014
Tristan
US
5.0 / 5Outstanding
"Very comfortable family room, good value for money"
This clean, modern hotel was our luxurious treat at the end of a family camping holiday. The hotel is located in an up-market residential area quite a long way from the centre but within walking distance of the Costanera centre and on public transport routes. It is an easy 20 minute drive to the airport. Our family room was spacious and comfortable with a view of the Andes. We appreciated that wifi, parking and a copious buffet breakfast were included in the price. The restaurant is better than average for a hotel. We'd certainly recommend this hotel to others.
Genuine Expedia guest review
Other trip Jan 16, 2014
Varoa
US
4.0 / 5Excellent
Not much to comment my stay was very brief, stayed there only to sleep some hours after a long trip and before meetings.
Genuine Hotels.com guest review
1 night business trip Aug 19, 2013
A Traveler
US
5.0 / 5Outstanding
"Excellent hotel near restaurants, pleasant walks"
Excellent hotel for families who want to know Santiago, it accommodations are pleasant. The area is nice and safe, where you can walk and find nice restaurants, places to enjoy a nice moment. Groceries and pharmacy's crossing the street.
Genuine Expedia guest review
Other trip Aug 16, 2013
Karina
US

The following English reviews were posted by hotel guests from other countries:

5.0 / 5Outstanding
"Nice local hotel in Vitacura suburb."
I stayed here on business for 2 weeks. It is locally run, and has a nice personal feel. I requested an espresso coffee with my breakfast the first day, and they bought me a cup every day during my stay free of charge. Laundry service was efficient and good value (the housemaid hung my clean shirts in the wardrobe). The Wi Fi worked well, and unlike most hotels in Santiago was free and available in the room and the rest of the hotel. There are good restaurants and supermarkets close by. It is not in the business area, but easy to locate and a pleasant walk to the Costanera Centre. I will stay there again on my next trip.
Genuine Hotels.com guest review
13 night business trip Feb 9, 2016
Stephen
AU
5.0 / 5Outstanding
"Great Hotel with nice restaurants close by"
Hotel was clean and well located. 10 minute walk to the subway and 20 minutes to a mall.
Genuine Hotels.com guest review
2 night trip Oct 15, 2014
Debbie
CA
5.0 / 5Outstanding
"Fantastic hotel with huge rooms in nice safe area"
I loved this hotel especially the huge room and the fantastic pool area in a lovely garden setting. This was my second stay in Santiago and it was perfect for relaxing before a long flight home. It also has a very good restaurant and the staff were all fantastic. I can't recommend it highly enough!
Genuine Hotels.com guest review
2 night trip Mar 9, 2014
Joanne
AU

The following reviews were posted by hotel guests from other countries:

4.0 / 5Excellent
"Excelente elección"
Excelente servicio, habitaciones grandes y cómodas, no se destaca por la vista pero si por el silencio. El desayuno bastante completo aunque deberían ser más cumplidores con el horario, a las 7am cuando abre él desayunados, el desayuno NO está listo, hay que esperar al menos 20' para que este todo servicio y en su lugar, asimismo la wifi NO funciona en esa área. La piscina es pequeña y NO está climatizada, el gimnasio es mínimo y está en el area del garaje, horrible lugar para ejercitarse. El parking cómodo. La zona es lo mejor de Vitacura a pocas cuadras del Casa Costanera (nuevo shopping de lujo) , del Jumbo, de varios restaurantes y boulangeries. Definitivamente lo recomiendo y volvería a alojarme.
Genuine Hotels.com guest review
5 night family trip Mar 23, 2016
Lucrecia
AR
2.0 / 5Fair
"Soloves bueno por su ubicación"
Bien
Genuine Hotels.com guest review
2 night business trip Mar 15, 2016
Juan Carlos
MX
4.0 / 5Excellent
"Se está muy cómodo"
Todo estuvo muy bien
Genuine Hotels.com guest review
2 night family trip Feb 26, 2016
Ines
AR
4.0 / 5Excellent
"Estancia hotel"
Todo muy bien. Había un poco de olor que salía de la baca del baño. También lo sentí en los baños planta baja. Por lo demás todo ok. Fuimos muy bien atendidos
Genuine Hotels.com guest review
3 night family trip Feb 6, 2016
A Traveler
AR
4.0 / 5Excellent
"Great base for Santiago visit"
We had a great Santiago visit based in from Vitacure Directuer Hotel - definitely recomendable
Genuine Hotels.com guest review
2 night family trip Jan 28, 2016
Anders Rabing
AR
3.0 / 5Good
"EL DIRECTOR"
EL HOTEL ES BUENO Y BIEN UBICADO. EL DESAYUNO VARIADO. LOS ASCENSORES UN POCO VIEJOS Y LIMITADOS.
Genuine Hotels.com guest review
2 night business trip Feb 1, 2016
A Traveler
MX
5.0 / 5Outstanding
"Hotel muito bom"
Hotel com instalações excelentes, em local excelente, mas o pessoal da recepção foi um pouco grosseiro, não dando a atenção a alguns questionamentos.
Genuine Hotels.com guest review
8 night family trip Jan 15, 2016
A Traveler
BR
5.0 / 5Outstanding
Agradezco la disposicion para viajeros con niños!!!
Genuine Hotels.com guest review
2 night family trip Jan 15, 2016
marisel
CL
4.0 / 5Excellent
"Ótimo hotel em bairro nobre de Santiago"
O único inconveniente é quanto à falta de metrô nas redondezas. O bairro é excelente, tem mercado perto, os restaurantes são um pouco caros.
Genuine Hotels.com guest review
6 night family trip Jan 8, 2016
Renato
BR
5.0 / 5Outstanding
"Excelente!"
Excelente!Quarto enorme com 2 camas de casal roupas de cama impecável;café da manhã bom,piscininha gostosa. Bairro super agradável ,calmo com boas lojas onde vc pode andar tranquilamente um pouco distante dos pontos turísticos e longe do metrô ,como não alugamos carro,tínhamos sempre que pegar táxi .
Genuine Hotels.com guest review
7 night family trip Dec 25, 2015
CAROLINA
BR
4.0 / 5Excellent
"Excelente hotel"
Sin duda volveria. Las habitacionez son amplias con mesa sillon la ropa de cama es de primera calidad. El desayuno es lo mejor..variado y exquisito.
Genuine Hotels.com guest review
2 night family trip Jan 9, 2016
Ana Candelaria
AR
4.0 / 5Excellent
"Ótimo localização"
Hotel muito bem localizado, possibilitando que se fizesse muitas coisas a pé. E de taxi ficava próximo a varios pontos interessantes. Hotel próximo a vários parques.
Genuine Hotels.com guest review
4 night romance trip Nov 18, 2015
Rose
BR
5.0 / 5Outstanding
"Altijd goed!"
Voortreffelijk hotel, al jaren!
Genuine Hotels.com guest review
4 night business trip Nov 11, 2015
Johan
NL
3.0 / 5Good
"Recomendable para cortas estadías"
El hotel cumplio con nuestras expectativas. Lo recomendaria si es para cortas estadias, estadias de negocios/compras o familias. Muy buena la relación precio calidad. Se podria definir como un hotel correcto: bien ubicado, limpio y cuidado. Si se trata de una estadia más extensa hay poco lugar de guardado para ropa y el acceso es incomodo (placard/cajones) estan como dentro de un mini vestidor donde tambien esta la caja de seguridad tambien de acceso un poco incomodo. La iluminación del baño es escasa. Las habitaciones son muy comodas, las sabanas muy suaves e impecables. Están alfombradas, ventanas amplias y en metros muy comodas. El desayuno es correcto sin nada que destacar o criticar habia un poco de todo fiambres, quesos, panes, croissants, frutas, cereales, huevos, jugos, tes, cafe, agua, leche. No puedo opinar de otros servicios porque no los utilizamos. La piscina es muy pequeña pero el jardin esta muy cuidado y es un espacio agradable para sentarse a tomar sol o a tomar algo. La atención del personal es correcta pero muy distante, falta calidez y actitud de servicio. Si puedo destacar la atención de una chica de recepción llamada Lucía de nacionalidad Uruguaya: cálida, atenta y sonriente. Esta muy cerca del Shopping Parque Arauco (10 min caminando), tiene un Iglesia a dos cuadras, algunos bares y locales comerciales a pocas cuadras. Todo muy tranquilo. Esta ubicado a 30 min del Aeropuerto (en auto).
Genuine Expedia guest review
Other trip Nov 17, 2015
Xime
AR
5.0 / 5Outstanding
Tiene muy buena ubicación, la atención del personal muy buena, la habitación cómoda. Es la segunda ves que vamos, en ambas ocaciones todo a sido excelente !!
Genuine Hotels.com guest review
1 night romance trip Nov 7, 2015
Erhard
CL
4.0 / 5Excellent
"Cepal"
Conveniente, proximo de tudo aonde queria ir.
Genuine Hotels.com guest review
2 night business trip Oct 21, 2015
A Traveler
BR
4.0 / 5Excellent
"Hotel excelente. Recomendo!"
Hotel muito bom, quarto excelente, staff bastante atencioso, sempre tentando resolver eventuais contratempos. O ponto negativo foi o serviço de táxi fornecido pelo hotel. Reservamos para 05:00, e o táxi chegou com meia hora de atraso. Em que pese a prestatividade do recepcionista, não há justificativa para um atraso de meia hora às cinco da manhã.
Genuine Hotels.com guest review
5 night family trip Oct 7, 2015
Adriana
BR
5.0 / 5Outstanding
"Exelente"
Todo perfecto.
Genuine Hotels.com guest review
2 night family trip Sep 16, 2015
Gaspar
AR
5.0 / 5Outstanding
BIEN
Genuine Hotels.com guest review
2 night business trip Sep 6, 2015
FAUSTO
MX
5.0 / 5Outstanding
Excelente hotel, muy buena atención.
Genuine Hotels.com guest review
1 night family trip Aug 22, 2015
A Traveler
CL
4.0 / 5Excellent
"Hotel família"
O hotel é ótimo, os quartos são enormes e possuem duas camas casal (pequenas) que acomodou muito bem um casal com uma criança. Tem um closet para guardar roupas e malas, facilitando que os mesmos não fiquem espalhados pelo quarto. Café da manhã simples e repetitivo, como a maioria dos hoteis de Santiago e Buenos Aires. O único defeito é que o box do banheiro só vai até a metade, então, ao tomar banho molha muito do lado de fora. Outa coisa inconveniente é que o bairro onde localiza-se o hotel, apesar de lindo e calmo, é bem longe das principais atrações e também não tem metrô próximo, além dos taxis em Santiago serem bem caros.
Genuine Hotels.com guest review
7 night family trip Aug 11, 2015
Marcelo Iran de Souza
BR
4.0 / 5Excellent
Tudo funcionou muito bem. Café da manhã apenas razoável. O bairro é muito bom, com restaurantes, lojas, supermercado e conveniência perto, mas longe do metrô e da maioria dos pontos de interesse. Staff muito amistoso.
Genuine Hotels.com guest review
9 night family trip Aug 1, 2015
Andrian
BR
4.0 / 5Excellent
"Bom custo/benefício"
Bom hotel com quartos amplos, estacionamento grátis.
Genuine Hotels.com guest review
8 night family trip Aug 2, 2015
Paulo
BR
5.0 / 5Outstanding
"Perfeito"
Orimo
Genuine Hotels.com guest review
5 night family trip Aug 2, 2015
Fabiano
BR
5.0 / 5Outstanding
"gostei muito1"
hotel limpo, moderno, quarto grande, boa localização, pessoal atencioso
Genuine Hotels.com guest review
2 night family trip Jul 22, 2015
paula de cassia
BR
4.0 / 5Excellent
"Muito boa."
Muito boa e agradável.
Genuine Hotels.com guest review
7 night family trip Jul 16, 2015
Alexandre
BR
5.0 / 5Outstanding
"ÓTIMO !"
Ótima estadia, com a família , apto grande , espaçoso , muito bom ! Localização boa , mas longe do metro . Serviço bom , café da manhã muito bom. Wi-fi no apto não pega muito bem .
Genuine Hotels.com guest review
6 night family trip Jul 17, 2015
Juliana
BR
5.0 / 5Outstanding
"Excelente Bairro...Hotel Muito Bom!"
Quarto enorme com camas confortáveis e Serviço Profissional. Recomendo!
Genuine Hotels.com guest review
5 night family trip Jul 17, 2015
Ana Carolina
BR
4.0 / 5Excellent
"Surpresa mais que agradável!"
O hotel Director Vitacura é uma ótima opção em Santiago,localizado num distrito agradável e próximo a Las Condes. Excelente custo-benefício, atendimento cordial e apartamentos confortáveis.
Genuine Hotels.com guest review
5 night trip Jun 24, 2015
FLAVIO
BR
4.0 / 5Excellent
"escelente hotel"
excelente hotel
Genuine Hotels.com guest review
1 night family trip Jul 10, 2015
MARCOS ROGERI
BR
5.0 / 5Outstanding
Excelente hotel, único inconveniente é ficar longe das estações de metrô.
Genuine Hotels.com guest review
7 night romance trip Jul 3, 2015
JOEL JOSE
BR
5.0 / 5Outstanding
"Excelente Hotel"
Excelente Hotel
Genuine Hotels.com guest review
1 night family trip Jul 9, 2015
MARCOS ROGERI
BR
4.0 / 5Excellent
2 coisas nos desagradaram.... Não tinha ninguém para auxiliar quando chegamos com as malas e, um dia a camareira nos acordou para perguntar se gostaríamos de mandar alguma roupa para lavanderia. Dissemos que não mas acabamos levantando e indo tomar café. Colocamos na porta o aviso "No molestar", pois após o café subiríamos para pegar celular, dinheiro,...Chegamos no quarto e a mesma camareira que nos acordou estava lá fazendo a limpeza no quarto, ignorando TOTALMENTE o aviso da porta.
Genuine Hotels.com guest review
7 night romance trip Jun 18, 2015
Rosana Z
BR
4.0 / 5Excellent
"Location is good"
Location is good
Genuine Hotels.com guest review
1 night business trip Jun 16, 2015
YOSHINAGA
JP
4.0 / 5Excellent
"Hotel muito amigavel"
Fui com a familia. Bairro tranquilo e elegante. Hotel muito confortavel.
Genuine Hotels.com guest review
4 night family trip Jun 4, 2015
Sergio
BR
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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