All hotels in Santiago, Chile
1 room, 2 adults
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Vitacura 3600, Santiago, Region Metropolitana, Chile, ‏‎800-491-6126
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4.5 / 5Excellent

Score breakdown (from 165 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.4
  • Comfort
    4.7
  • Condition
    4.5
  • Neighborhood
    4.7
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4.0 / 5Excellent
"Good Option !"
Geat service for the owners, clean and quiet. Little bit far away form the downtown that create some difficuties becaus ethe tours does not pick you in the hotels, sometimes you need to walk very earlier to a closes point. But is fear to say that the owners helps a lot with this issues.. Somethimes they personally take you to the closes points.
Genuine Hotels.com guest review
3 night family trip Jul 15, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel in uptown Santiago."
Nice hotel with ok rooms. Staff was comprehensive and treated us great. Rooms could be a little bit better wall painting or closet a little deteriorated).
Genuine Expedia guest review
Other trip Feb 24, 2015
Miguel
US
3.0 / 5Good
"Service has to improve"
A nice location but need a better service
Genuine Hotels.com guest review
3 night business trip Jan 25, 2015
YA-LIN
US
4.0 / 5Excellent
Just one night with a very good experience. The room is very comfortable and location is good, although a little far form metro. The staff! They are rude!
Genuine Expedia guest review
Other trip Jul 31, 2014
A Traveler
US
4.0 / 5Excellent
"Excellent"
It was very good. It near CEPAL. The rooms was very cleaned. The hotel provide a breakfast as part the hosting. The room service is very poor. Only I have two principal ítems in the Menu. When I ask about the restaurant, they give me a brochure of food for delivery. It was good for me.
Genuine Expedia guest review
Other trip Jun 27, 2014
Marmix
US
3.0 / 5Good
"OK Hotels for Families"
The upside: surround by banks (either side and immediately to the front); a 5 minute walk along Avenida Vitacura to the east and you will find good restaurants, a very large supermarket and a pharmacy. Walk west along Avenida Vitacura and you will find two pharmacies with about everything that you would need. A nice quiet area where a quick 5 minute taxi ride will take you to the local medical district. A 15 minute taxi ride in good traffic will get you to either the largest mall in South America or to Parque Arauco, another equally good mall with great dining out facilities. The downside: The floors were thin; we had a family of about 5 staying above us and being quite energetic; they were generally running about until midnight and every footstep was heard. We didn't complain as we were mostly up until that time anyway, but for anyone planning to sleep.... My wife worked in hotel administration for several years and said that the hotel qualifies more as an "Express" rather than a full hotel. There were several things that we noted that were not typical of a hotel, for example the breakfast buffet would be cleared away while people were still eating, and the waiters would come out and start preparing their own breakfast while guests were still present. My general impression was that the hotel was understaffed. Cleanliness in general was good, however there was a plastic cover off a razor that sat in a corner of the bathroom floor for the entire time that we were there.
Genuine Expedia guest review
Other trip Jan 19, 2014
Tristan
US
5.0 / 5Outstanding
"Very comfortable family room, good value for money"
This clean, modern hotel was our luxurious treat at the end of a family camping holiday. The hotel is located in an up-market residential area quite a long way from the centre but within walking distance of the Costanera centre and on public transport routes. It is an easy 20 minute drive to the airport. Our family room was spacious and comfortable with a view of the Andes. We appreciated that wifi, parking and a copious buffet breakfast were included in the price. The restaurant is better than average for a hotel. We'd certainly recommend this hotel to others.
Genuine Expedia guest review
Other trip Jan 16, 2014
Varoa
US
4.0 / 5Excellent
Not much to comment my stay was very brief, stayed there only to sleep some hours after a long trip and before meetings.
Genuine Hotels.com guest review
1 night business trip Aug 19, 2013
A Traveler
US
5.0 / 5Outstanding
"Excellent hotel near restaurants, pleasant walks"
Excellent hotel for families who want to know Santiago, it accommodations are pleasant. The area is nice and safe, where you can walk and find nice restaurants, places to enjoy a nice moment. Groceries and pharmacy's crossing the street.
Genuine Expedia guest review
Other trip Aug 16, 2013
Karina
US
4.0 / 5Excellent
"Conveniently located"
Great location, renewed comfortable rooms, no charge for wifi internet, overall great experince.
Genuine Hotels.com guest review
2 night business trip Mar 25, 2013
A Traveler
US
4.0 / 5Excellent
Excellent,we will stay there again.
Genuine Hotels.com guest review
9 night business trip Mar 1, 2013
T Morrison
US
5.0 / 5Outstanding
The hotel staff was awesome! Breakfast in the morning was wonderful! I would definately stay there again.
Genuine Hotels.com guest review
7 night trip with friends Feb 7, 2013
A Traveler
US
5.0 / 5Outstanding
"WOW - What a Nice Place!"
Looked at the reviews in Trip Adviser, and they were spot-on! 3 rooms for one night ... we were treated like we were regulars! GREAT location, GREAT staff, GREAT rooms and best of all ... a GREAT PRICE. They also don't overcharge for the mini-bar ... almost cheaper than room service! Great breakfast ... all in all, we couldn't have been happier.
Genuine Hotels.com guest review
1 night trip Jan 20, 2013
A Traveler
US
4.0 / 5Excellent
"."
good hotel, very good rate price/quality. rooms are very spacious and with comfortable beds. Very clean and parking is available for free.
Genuine Expedia guest review
Other trip Jan 1, 2013
Martin
US
4.0 / 5Excellent
"Great hotel, great location, slow WiFi"
The hotel is great, the restaurant is very good, the rooms are super clean....but the Internet connection is slow and faulty. I was supposed to be able to work during my stay and it was almost impossible.
Genuine Hotels.com guest review
4 night trip Nov 6, 2012
Celia
US
5.0 / 5Outstanding
"En el corazon de Vitacura....."
Excellent experience. Great location within walking distance of good restaurants and a riverside (jogging) park. Service-minded staff.....easy to get along with and helpful with client needs. Restaurant and bar are good, but basic , no frills. Could improve the variety of breakfast buffet. Highly recommended....good value.
Genuine Hotels.com guest review
7 night family trip Oct 7, 2012
Fernando
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Great Hotel with nice restaurants close by"
Hotel was clean and well located. 10 minute walk to the subway and 20 minutes to a mall.
Genuine Hotels.com guest review
2 night trip Oct 15, 2014
Debbie
CA
5.0 / 5Outstanding
"Fantastic hotel with huge rooms in nice safe area"
I loved this hotel especially the huge room and the fantastic pool area in a lovely garden setting. This was my second stay in Santiago and it was perfect for relaxing before a long flight home. It also has a very good restaurant and the staff were all fantastic. I can't recommend it highly enough!
Genuine Hotels.com guest review
2 night trip Mar 9, 2014
Joanne
AU
4.0 / 5Excellent
"Classic Mahogany comfort"
2nd time at Plaza Sanfrancisco. I do like being in the centre of the city. The only detracting factor that takes away from my stay here (and the last time) is that there is terrible internet connections in the rooms. This could be a separate category on Trip Advisor because in the last year I have stayed in England, France, Belgium, Argentina and Chile. The internet varies in all these countries from excellent to 'just like snail mail'. Hotel Sanfrancisco is closer to the latter.
Genuine Hotels.com guest review
1 night trip Mar 20, 2013
DB
CA

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
Excelente hotel, muy buena atención.
Genuine Hotels.com guest review
1 night family trip Aug 22, 2015
A Traveler
CL
4.0 / 5Excellent
"Hotel família"
O hotel é ótimo, os quartos são enormes e possuem duas camas casal (pequenas) que acomodou muito bem um casal com uma criança. Tem um closet para guardar roupas e malas, facilitando que os mesmos não fiquem espalhados pelo quarto. Café da manhã simples e repetitivo, como a maioria dos hoteis de Santiago e Buenos Aires. O único defeito é que o box do banheiro só vai até a metade, então, ao tomar banho molha muito do lado de fora. Outa coisa inconveniente é que o bairro onde localiza-se o hotel, apesar de lindo e calmo, é bem longe das principais atrações e também não tem metrô próximo, além dos taxis em Santiago serem bem caros.
Genuine Hotels.com guest review
7 night family trip Aug 11, 2015
Marcelo Iran de Souza
BR
4.0 / 5Excellent
Tudo funcionou muito bem. Café da manhã apenas razoável. O bairro é muito bom, com restaurantes, lojas, supermercado e conveniência perto, mas longe do metrô e da maioria dos pontos de interesse. Staff muito amistoso.
Genuine Hotels.com guest review
9 night family trip Aug 1, 2015
Andrian
BR
4.0 / 5Excellent
"Bom custo/benefício"
Bom hotel com quartos amplos, estacionamento grátis.
Genuine Hotels.com guest review
8 night family trip Aug 2, 2015
Paulo
BR
5.0 / 5Outstanding
"Perfeito"
Orimo
Genuine Hotels.com guest review
5 night family trip Aug 2, 2015
Fabiano
BR
5.0 / 5Outstanding
"gostei muito1"
hotel limpo, moderno, quarto grande, boa localização, pessoal atencioso
Genuine Hotels.com guest review
2 night family trip Jul 22, 2015
paula de cassia
BR
4.0 / 5Excellent
"Muito boa."
Muito boa e agradável.
Genuine Hotels.com guest review
7 night family trip Jul 16, 2015
Alexandre
BR
5.0 / 5Outstanding
"ÓTIMO !"
Ótima estadia, com a família , apto grande , espaçoso , muito bom ! Localização boa , mas longe do metro . Serviço bom , café da manhã muito bom. Wi-fi no apto não pega muito bem .
Genuine Hotels.com guest review
6 night family trip Jul 17, 2015
Juliana
BR
5.0 / 5Outstanding
"Excelente Bairro...Hotel Muito Bom!"
Quarto enorme com camas confortáveis e Serviço Profissional. Recomendo!
Genuine Hotels.com guest review
5 night family trip Jul 17, 2015
Ana Carolina
BR
4.0 / 5Excellent
"Surpresa mais que agradável!"
O hotel Director Vitacura é uma ótima opção em Santiago,localizado num distrito agradável e próximo a Las Condes. Excelente custo-benefício, atendimento cordial e apartamentos confortáveis.
Genuine Hotels.com guest review
5 night trip Jun 24, 2015
FLAVIO
BR
4.0 / 5Excellent
"escelente hotel"
excelente hotel
Genuine Hotels.com guest review
1 night family trip Jul 10, 2015
MARCOS ROGERI
BR
5.0 / 5Outstanding
Excelente hotel, único inconveniente é ficar longe das estações de metrô.
Genuine Hotels.com guest review
7 night romance trip Jul 3, 2015
JOEL JOSE
BR
5.0 / 5Outstanding
"Excelente Hotel"
Excelente Hotel
Genuine Hotels.com guest review
1 night family trip Jul 9, 2015
MARCOS ROGERI
BR
4.0 / 5Excellent
2 coisas nos desagradaram.... Não tinha ninguém para auxiliar quando chegamos com as malas e, um dia a camareira nos acordou para perguntar se gostaríamos de mandar alguma roupa para lavanderia. Dissemos que não mas acabamos levantando e indo tomar café. Colocamos na porta o aviso "No molestar", pois após o café subiríamos para pegar celular, dinheiro,...Chegamos no quarto e a mesma camareira que nos acordou estava lá fazendo a limpeza no quarto, ignorando TOTALMENTE o aviso da porta.
Genuine Hotels.com guest review
7 night romance trip Jun 18, 2015
Rosana Z
BR
4.0 / 5Excellent
"Location is good"
Location is good
Genuine Hotels.com guest review
1 night business trip Jun 16, 2015
YOSHINAGA
JP
4.0 / 5Excellent
"Hotel muito amigavel"
Fui com a familia. Bairro tranquilo e elegante. Hotel muito confortavel.
Genuine Hotels.com guest review
4 night family trip Jun 4, 2015
Sergio
BR
5.0 / 5Outstanding
"PARA MI GUSTO, EXCELENTE."
LO QUE MAS ME GUSTA DE ESTE HOTEL, ES LA CORDIALIDAD Y CERCANIA DEL PERSONAL QUE ATIENDE EN LOS COMEDORES. SON MUY CALIDOS Y PREOCUPADOS DEL PASAJERO.
Genuine Hotels.com guest review
1 night business trip Jun 1, 2015
MARIA M.
CL
4.0 / 5Excellent
"Recomendable 100%"
Excelente ubicación, seguro, confortable y muy buena atención, lo recomiendo 100%
Genuine Hotels.com guest review
2 night family trip May 30, 2015
JOSE
CL
5.0 / 5Outstanding
"Excelente"
Excelente habitación, servicio y comida del restaurant.
Genuine Hotels.com guest review
1 night romance trip May 30, 2015
Paola
CL
4.0 / 5Excellent
"hotel bien ubicado"
Buen desayuno, habitación muy cómoda, baño limpio. Mi estadía fue muy agradable. No tuve ningún problema por un late check out en dia Domingo ...
Genuine Expedia guest review
Other trip May 19, 2015
edgardo cruz
MX
5.0 / 5Outstanding
"Excelente localização"
Muito bem localizado, em um dos melhores bairros de Santiago.
Genuine Hotels.com guest review
4 night romance trip Feb 16, 2015
FERNANDO
BR
4.0 / 5Excellent
"BOA OPÇÃO EM SANTIAGO"
HOTEL LOCALIZADO EM UM BAIRRO MENOS AGITADO, COM BONS RESTAURANTES. LOCALIZAÇÃO EXCELENTE PARA QUEM ESTÁ DE CARRO. QUARTOS AMPLOS E CONFORTÁVEIS. CAFÉ DA MANHÃ SATISFATÓRIO.
Genuine Hotels.com guest review
3 night family trip Feb 16, 2015
BRUNO
BR
5.0 / 5Outstanding
"Hotel director"
La ubicacion es muy buena, a 5minutos caminando hay una cañle de restaurantes y bares muy bueno, la atencion excelente, las habitaciones muy comodas.
Genuine Hotels.com guest review
2 night family trip Feb 20, 2015
A Traveler
CL
5.0 / 5Outstanding
"Perfecto"
Buenísima relación precio - calidad
Genuine Hotels.com guest review
2 night family trip Feb 10, 2015
Paula
CL
5.0 / 5Outstanding
"Excelente nos serviços e localização."
Fomos muito bem atendidos pela equipe do hotel e todos os serviços são impecáveis.
Genuine Hotels.com guest review
1 night romance trip Jan 26, 2015
Suely
BR
5.0 / 5Outstanding
"Muy buen hotel"
Muy buena escapada en familia, disfrutamos mucho nuestra estadía en el hotel. Hermosa pileta y rico desayuno.
Genuine Hotels.com guest review
1 night family trip Jan 24, 2015
Florencia
AR
5.0 / 5Outstanding
"BUENA RELACION SERVICIO, PRECIO"
MUY BUEN , FUE UN HOTEL MUY AGRADABLE Y COMODO
Genuine Hotels.com guest review
3 night business trip Jan 25, 2015
RICARDO
AR
3.0 / 5Good
"Quarto amplo e confortável"
Tivemos um problema em 1 dia a noite no jantar do hotel porém foi solucionado quando meu marido fez uma reclamação por escrito.
Genuine Expedia guest review
Other trip Jan 31, 2015
Andréa Carvalho
BR
5.0 / 5Outstanding
"Excelente Hotel"
Una buena combinación entre una excelente atención y una muy buena ubicación.
Genuine Hotels.com guest review
2 night family trip Jan 16, 2015
Cristian
CL
5.0 / 5Outstanding
"Estadia Familiar."
Excelente. Amplia habitación, buena ubicación, buena atención, tranquilo, excelente desayuno. Recomendable
Genuine Hotels.com guest review
1 night family trip Jan 24, 2015
Alberto
CL
5.0 / 5Outstanding
"Excelente"
Fomos muito bem recebidos, caracteristicas proprias dos chilenos, um povo educado, disciplinado e atencioso.So temos elogios a fazer a este hotel.Evidente que para os mais abastados existem outras opcoes.
Genuine Hotels.com guest review
2 night family trip Jan 20, 2015
eduardo
BR
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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