All hotels in Nashville, Tennessee, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here721 Royal Pkwy, Nashville, TN, 37214, United States of America, ‏‎866-539-8122
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4.3 / 5Excellent

Score breakdown (from 542 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.4
  • Comfort
    4.4
  • Condition
    4.3
  • Neighborhood
    4.1
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4.0 / 5Excellent
"Very friendly staff"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
It was nice. We were upgraded to a better room because we arrived early and they wanted to get us in a room ASAP. Very nice room. Clean and comfortable. Breakfast bar was above average. Very friendly staff. The only negative is, the room was designed where the bed was right next (within 2 feet)to the window AC unit, so we got to listen to the fan blowing ALL night.
Genuine Hotels.com guest review
2 night trip with friends May 14, 2015
Cheryl
US
3.0 / 5Good
"Poor House Cleaning"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
I had quick check in but I got to the room I could see that it had not been vacuumed, crumbs everywhere. I did have them come in and do it but I had to leave the room so she could do it. Later I saw stains that had not been wiped on back of toilet tank, and there were hairs in shower and on the desk. Could not sleep in late because of drapes not blocking out light. Not sure why this isn't a must when they decorate these rooms. I would stay again but will check room first.
Genuine Hotels.com guest review
1 night business trip May 11, 2015
A Traveler
US
5.0 / 5Outstanding
"nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Nice room and facilities. Sink drains slow and air conditioning a little loud but we will go back
Genuine Hotels.com guest review
1 night family trip May 8, 2015
William
US
4.0 / 5Excellent
"nice hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
great breakfast, staff helpful and friendly, room layout a little off.
Genuine Hotels.com guest review
4 night family trip Apr 29, 2015
Stephane
US
5.0 / 5Outstanding
"no title"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice staff.
Genuine Hotels.com guest review
1 night business trip Apr 25, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Hotel w/Comfortable Beds!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great hotel! Room was clean & the bed was very comfortable. Close to many restaurants. High traffic area though. Close to the airport. Only a few minutes from downtown Nashville & the attractions.
Genuine Hotels.com guest review
6 night romance trip Apr 10, 2015
Joanne
US
5.0 / 5Outstanding
"Found my "go to" Nashville hotel!!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I love the configuration of the rooms! And the breakfast was the best hotel "free breakfast" I have ever seen.
Genuine Hotels.com guest review
1 night trip Mar 29, 2015
Sue
US
5.0 / 5Outstanding
"Cool and close to the aiport"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great breakfast. Good location.
Genuine Hotels.com guest review
1 night trip with friends Mar 1, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Overall great experience. Only complaints are that the bed was a little firm for my taste and there was construction on the 3rd floor. The construction did not interfere with my sleep however, since I did not notice it until around 9AM. Staff was very nice. They let me check in a little early and there was a complimentary shuttle to the airport, which was very convenient for me. Would come back again.
Genuine Expedia guest review
Other trip Feb 25, 2015
Tyler
US
4.0 / 5Excellent
"Close to airport, but very little airport noise."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
All staff were very friendly and helpful. They made the stay great.
Genuine Expedia guest review
Other trip Feb 23, 2015
lori
US
4.0 / 5Excellent
"nice get away"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Valentines weekend getaway
Genuine Hotels.com guest review
2 night romance trip Feb 13, 2015
julia
US
5.0 / 5Outstanding
"Great Hotel!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Staff was very friendly, breakfast was great. Hotel is clean there is lot to do in the area.
Genuine Hotels.com guest review
1 night romance trip Feb 7, 2015
Ricardo
US
4.0 / 5Excellent
"One night stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
We stayed one night due to class at a local university. Everything was good except breakfast.
Genuine Hotels.com guest review
1 night business trip Feb 6, 2015
A Traveler
US
1.0 / 5Poor
"car was stolen from this hotel"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
our car was stolen from this hotel
Genuine Hotels.com guest review
1 night business trip Feb 1, 2015
Lorri
US
5.0 / 5Outstanding
"Recent Nashville quick overnighter"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Hotel is doing some remodeling but otherwise is in very good shape. Only "complaint" was that the door card reader was not working correctly and room key had to be re-keyed a few times, but staff was very helpful in trying to rectify situation quickly. If room had a microwave it would have been perfect, but they will warm something up in lobby kitchen area for you if needed. Breakfast was very good!!
Genuine Hotels.com guest review
1 night family trip Jan 23, 2015
Lori
US
4.0 / 5Excellent
"Very nice stay at the Hyatt"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Thanks to desk clerk for putting us on the same floor as our friends who had checked in earlier than us. Rooms were very spacious. Only problem was it is hard to heat/cool the room with the wall unit. It was either too hot or too cool.
Genuine Hotels.com guest review
1 night family trip Jan 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Trip to the Go Daddy Bowl!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Overnight on the road to Mobile!
Genuine Hotels.com guest review
1 night romance trip Jan 2, 2015
Robert
US
3.0 / 5Good
"Short Stay"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We were in town for a college visit. Nice hotel for a short stay. Have stayed here on a previous occasion. The breakfast was not good.
Genuine Hotels.com guest review
1 night family trip Jan 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Clean and friendly."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Flew in late to Nashville due to delays. Hotel was located nearby which was great as we were exhausted. Quick friendly check in staff, good breakfast and very clean and comfortable room.
Genuine Hotels.com guest review
1 night business trip Jan 9, 2015
william
US
4.0 / 5Excellent
"Hyatt place"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Decent but not the best Hyatt Place
Genuine Hotels.com guest review
1 night family trip Jan 3, 2015
amy
US
4.0 / 5Excellent
"Very Nice Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Our stay was great. Nothing to complain about, except I would've liked to have the coffee out for longer than just breakfast.
Genuine Hotels.com guest review
2 night romance trip Dec 30, 2014
Tyler
US
4.0 / 5Excellent
"NYE trip"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Nice, clean hotel. Was a little worried because the pictures on the website were stock photos and didnt change between the different Hyatt Place locations in town but I was not disappointed. Only negative was the fact the sink and mirror were in the living area and not in the bathroom. Made it awkward when another person is trying to sleep but overall a pleasant experience. No noticeable airport noise for being nearby. Easy access to the city of Nashville and its attraction.
Genuine Hotels.com guest review
2 night romance trip Dec 30, 2014
A Traveler
US
3.0 / 5Good
"Nice Hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Nice hotel, friendly staff, breakfast was ok but have experienced better, beds were not comfortable at all.
Genuine Expedia guest review
Other trip Jan 2, 2015
Janelle
US
5.0 / 5Outstanding
"Good Overnight"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great stay. Good Breakfast selection and very friendly staff.
Genuine Hotels.com guest review
1 night family trip Dec 21, 2014
Charles
US
5.0 / 5Outstanding
"great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great stay would definitely stay again.
Genuine Hotels.com guest review
1 night family trip Dec 27, 2014
rodney
US
4.0 / 5Excellent
"Very nice for the price"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Very spacious and clean room, cleaning service daily, the breakfast is simple but fulfilling. Very quiet hotel. Close to downtown Nashville (15 minutes) with plenty of restaurant, farmacy and convenient stores nearby. Gas prices very low around town. The highlight is the extremely friendly and helpful staff. Awesome food in town, get the ribs. Not a fancy hotel, just a place to stay, but very nice, clean and quiet. Easy check in and out. Good normal neighborhood, we felt safe all the time at any time off the day. I recommend the hotel if you are on a budget and planning to spend your money at great Hollywood Dr in Nashville. PS Allow yourself 15 to 25 per parking/6 hrs or stall, as they call it. We felt in love with Nashville.
Genuine Expedia guest review
Other trip Dec 27, 2014
Miami
US
4.0 / 5Excellent
"Nice for the price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed one night for an overnight trip to see the grand ole opry Christmas show. Close to everything.
Genuine Expedia guest review
Other trip Dec 26, 2014
A Traveler
US
1.0 / 5Poor
"Worst stay ever"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
This hotel is in a great location if you need to be close to the Nashville Airport. With that being said the rest of the hotel was lacking, it is run down and the room I stayed in was so bad I wouldn't use the shower due to the water damage on the walls and ceiling. The best part was the fact that even though I prepaid for the room on hotels.com the front desk clerk demanded a credit card number, although he could not tell me why and said I would not be charged for anything. Once I gave him the card he kept telling me my card was declined although I had politely tried to explain to him he needed to change the name and expiration date to match the card number he typed in. At this point the clerk became frustrated, told me that information shouldn't matter, and went to get further assistance. Somewhere in the middle of this exchange another patron of the hotel heard the clerk tell me numerous times (because he was not discreet) my card was declined and offered to pay for my hotel room. I thanked the lady for the kind gesture and explained to her the whole situation to which she sympathized. When the clerk came back with the manager I explained to her what the problem was, she ran my card with the correct information, and what would you know it WORKED the FIRST TIME. No one working at the hotel ever apologized for the inconvenience or the embarrassment. Needless to say we will not be going back.
Genuine Hotels.com guest review
1 night family trip Dec 17, 2014
christopher
US
5.0 / 5Outstanding
"Birthday getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It's was for one night but convenient check-in and check out would stay there again. Hotel was clean and staff friendly.
Genuine Hotels.com guest review
1 night romance trip Dec 19, 2014
Veronica
US
4.0 / 5Excellent
"Pleasantly Surprised.. Would Stay Again"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We went to Nashville for a Chicago Blackhawks game and to celebrate my birthday. Hyatt Place by the airport was a convenient location for us since we had a very early flight home and were close to the airport. The staff was friendly and helpful and the housekeeping staff were very accommodating. I have always stayed downtown in the past but Hyatt Place by the Airport was a good alternative to higher prices downtown with a good location and places to grab a bite or beverages were within walking distance and the shuttle to downtown was easy and affordable. I would stay again...
Genuine Hotels.com guest review
2 night romance trip Dec 5, 2014
Angela
US
5.0 / 5Outstanding
"Excellent Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Perfect location close to the airport. Have stayed at this Hyatt many times and it is always a great experience.
Genuine Expedia guest review
Other trip Dec 18, 2014
Sybil
US
5.0 / 5Outstanding
"Good overall experience, would stay there again!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
The hotel is conveniently located, close to Opryland and the airport and only 15min drive from downtown Nashville. Very well priced and the value you get from it is worth it. I would recommend this hotel to anyone going with family also.
Genuine Hotels.com guest review
1 night family trip Nov 29, 2014
A Traveler
US
4.0 / 5Excellent
"Great Staff!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Charlene at the front desk was fabulous! We even forgot something in our room once we were already at the airport, and she ran up and got it for us and it was brought over to the airport before our flight left. The staff here is great!
Genuine Hotels.com guest review
1 night family trip Nov 28, 2014
Eric
US
5.0 / 5Outstanding
"Great stay very comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel to stay very comfortable great breakfast
Genuine Expedia guest review
Other trip Dec 1, 2014
raipet
US
5.0 / 5Outstanding
"Very nice hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Hotel was very modern and clean. It was very close to the airport but was never interrupted by planes or anything like that. Very nice and will definitely stay at a Hyatt Place again.
Genuine Hotels.com guest review
1 night romance trip Nov 15, 2014
A Traveler
US
4.0 / 5Excellent
"Very Nice."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Excellent hotel. Great rooms with plenty of space. Will definitely stay there again!!!
Genuine Hotels.com guest review
3 night trip with friends Nov 15, 2014
Anthony
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed here for one night. The room was very big and nice. Unfortunately, we were put in a room next to the elevator, which you could here every time it ran. We were close to the airport, but after a certain time (not late) we didn't hear any airplanes. I would not buy food from the hotel "restaurant" it was overpriced and not good. We didn't know the area, and it was dark when we got to the hotel, so figured that was a great option.....wrong! At check-in I told the staff that I would be paying cash for the room, they took my credit card number for incidental. Upon checkout, they charged my card and couldn't undo it. Was not happy about that.
Genuine Expedia guest review
Other trip Nov 20, 2014
Diane
US
4.0 / 5Excellent
"Excellent."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great hotel, the rooms were very spacious and the staff was friendly. Will definitely stay there again!!!
Genuine Hotels.com guest review
3 night trip Nov 15, 2014
Anthony
US
4.0 / 5Excellent
"BUSINESS TRIP"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
VERY QUICK IN AND OUT BUSINESS TRIP - ONLY ABOUT 12 HOURS SPENT IN HOTEL
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
"Nice Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Stay was comfortable and nice, the free breakfast was average.
Genuine Hotels.com guest review
1 night family trip Nov 15, 2014
Andrea
US
2.0 / 5Fair
"Aweful"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
Stains on the wall, stains on the floor, stains on the furniture. Caulking around the tub was partially ripped out. Overall was not comfortable and didn't want to touch anything.
Genuine Expedia guest review
Other trip Nov 18, 2014
A Traveler
US
3.0 / 5Good
"Not the Best Hyatt Place, but still acceptable"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Worst Hyatt Place I've ever stayed in compared to other Hyatt Place's around the country. Based on the price paid, layout and location, along with service and quality of the hotel, it was sub-par for a Hyatt Place. The AC unit in our room was a window unit always on blowing model. No central air control unit. TV had burn in and no way to adjust the color/picture settings like contrast/brightness. Hotel cafe was sold out of items on display, had more of them in stock, but never felt the need to "re-stock" them ever (cheesecake was on display, sold out, more was frozen but never thawed over a 2 day period). Horrible parking lot design too with uneven payment (fresh/new pavement too). The lot had only 1 in/out and if you parked on the one side of the building, more often than not the direct way out was blocked by the Hyatt Shuttle Van and another car blocking the path. Very poor design and not smart of the Hyatt to take up valuable space to park their shuttle van.
Genuine Hotels.com guest review
3 night business trip Nov 8, 2014
A Traveler
US
3.0 / 5Good
"good airport hotel"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Hotel room lighting was all the cool color CFL lighting which is very harsh and the sofa is starting to show wear. The staff was polite and the breakfast was awesome.
Genuine Hotels.com guest review
1 night business trip Nov 4, 2014
Michael
US
5.0 / 5Outstanding
"Beautiful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I went for my birthday with my boyfriend and i loved it. I would be visiting again.
Genuine Hotels.com guest review
1 night romance trip Nov 1, 2014
A Traveler
US
5.0 / 5Outstanding
"cool place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
the staff was nice and friendly
Genuine Hotels.com guest review
1 night romance trip Nov 1, 2014
Deadrick
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Two nights for a Nashville weekend visit. Good location for access to airport and downtown both
Genuine Expedia guest review
Other trip Nov 3, 2014
Steve
US
5.0 / 5Outstanding
"Great for business"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Everything was great. Room was large, clean & comfortable.
Genuine Hotels.com guest review
2 night business trip Oct 26, 2014
Paul
US
5.0 / 5Outstanding
"Nashville Vacation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We booked this hotel for price and location. We were very pleased with both as well as the quality of the facilities. Staff was very accommodating and pleasant.
Genuine Expedia guest review
Other trip Oct 30, 2014
A Traveler
US
1.0 / 5Poor
"Hideous hotel near the airport"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
I had to stay one night at this hotel near the airport before I could get into my nice hotel in downtown Nashville. They put me in a room near the kitchen where the breakfast crew started making noise at about 4 AM! They should not use that room for guests and when I suggested that on checkout they basically said they knew the room was terrible but weren't going to do anything about it. I will NEVER stay at another Hyatt hotel.
Genuine Expedia guest review
Other trip Oct 26, 2014
Kim
US
4.0 / 5Excellent
"Hyatt Palace"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
One week in Nashville. Two areas in room - seating area with sofa, desk, refrigerator, second area with bed, TV and vanity area; vanity area separate from toilet, closet so small that only one person's clothes could be hung up, very good hot breakfast, walking distance for restaurants, etc, near airport with free shuttle and easy access to Interstate 40 on east side of town - would stay here again.
Genuine Hotels.com guest review
7 night romance trip Sep 30, 2014
john
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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