"Very Clean and Quiet"
The room was very clean and quiet. Would def stay again.Genuine Hotels.com guest review
This hotel is on a bad shape , very dirty carpet ,very dirty bathrooms , i got there with my wife and 2 daughters at around 07:30 PM ,they gave us a keys we went up to the room as soon as we opened the door it was a wave of dirty smell coming out of the room ,the carpet next to the refregirator was soak and wet a lot of water around that corner and […] a bad smell coming out that corner than I turned around look at the sofas it was so bad dirty a lot os sataind I'm not sure what was it it maybe a food or urine or drinks . I closed the doors of the room and went downstairs to let them know about the smell and the water and the dirt , They were able to give me a different room a little better ..Never ..Never ..Spend one seconde at that hotel ...very disapointing . That hotel needs a big time upgrading .... Read moreGenuine Hotels.com guest review
"Close to family"
We loved everything, except the bed is TOO HARD, not comfortable AT ALL! Both times we stayed, we loved the service, the room, and all the employees, but our granddaughter informed us the pull out bed was more comfortable than the king size!!!Genuine Hotels.com guest review
"One Night Stay During a Stop in Nashville"
This is one of the nicer "3 Star" hotels you will find. Very clean and modern. Excellent lobby area and breakfast buffet.Genuine Hotels.com guest review
Hotel is close to airport but air traffic never bothered us. Short drive to main Nashville attractions. I40 is close by. Not much right near hotel. Hotel staff was pleasant. One thing I found lacking was Nashville attraction info-there was none. Went across street to another hotel to pick up brochures. Room was clean. Beds were super cozy! Had 2 double […] and a sleeper sofa. Hotel is getting outdated but still is nice. Only problem was 2nd day room was not cleaned (possibly due to housekeeping coming after 5pm and we were showering after being out all day and getting ready for the evening-they did not come back). We stayed 5 nights and found the room lacking in drawer space and hooks for towels. No fan in bathroom. Breakfast was OK but plenty and area was clean. Bar/lounge isn't really a bar-it's alongside registration desk and they work it, but you can still get the basic drink - just not a bar-type environment. Pool was very nice and clean and good size. Overall our stay was pleasant. Read moreGenuine Hotels.com guest review
The room had dirty carpeting.The toilet was clogged and the front desk gave us a plunger instead of coming to take care of the problem. The double beds were very small. The refrigerator did not get cold. I booked this room because the Springhill Suites were booked up.Genuine Hotels.com guest review
Very nice stay. Roomy comfortAble room. Wonderful service. And great breAkfast selections. Recommend this hotel.Genuine Hotels.com guest review
Awesome stay and will be backGenuine Hotels.com guest review
"Nice hotel, interesting room"
We love staying in Hyatt places for value and great accommodations for a family of five. We reserved this one well in advance, but we seemed to get an "extra" room that had an extra torn up couch in it, a bathtub that seemed to have a bad paint job or had been poorly repainted, and a poorly decorated atmosphere. The room just didn't have that comfy […] Hyatt place feel to it like we were used to. The breakfast and staff were great as usual and the overall cleanliness of the hotel was fine. Read moreGenuine Hotels.com guest review
"Decent for price"
I can tell this hotel was once really nice. However it is starting to show it's age. The breakfast was very good and the pool was nice. It was very close to the airport, but must be well insulated because I never heard jets taking off. I was worried it would be noisy. It's close to restaurants and I40.Genuine Hotels.com guest review
"1st Time to Nashville"
My family and I really enjoyed this hotel. Upon check-in your front desk staff was terrific, greeted me and even assisted with providing me a map of the area so we could find ourselves around. The hotel was very clean and well maintained. The hotel rooms were GREAT very large and we has space to spread out. The only downside is not enough hooks in the […] bathroom to hand wet towels on and no exhaust fan either. But all in all a GREAT experience. Read moreGenuine Hotels.com guest review
Room was clean, everyone was polite it was a pleasant experienceGenuine Hotels.com guest review
My family and I stayed over the 4th of July week and enjoyed it. The staff at this location is extremely courteous and helpful. The kids enjoyed the breakfasts and it was never overly busy, we always got a table and had plenty of food. The location is close to the i40 freeway which takes you anywhere in <15 minutes, although there's not much nearby […] within walking distance. The price was good and I'd stay here again when we come back to Nashville. Read moreGenuine Hotels.com guest review
Great room & location . Staff very helpful & friendly! Would stay again.Genuine Hotels.com guest review
"close to all must-see sights"
Friendly staff, nice breakfast, safe & comfortableGenuine Hotels.com guest review
"Good choice for hotels near airport"
GoodGenuine Hotels.com guest review
"Stay at the Hyatt"
My husband and I really enjoyed our visit to Nashville and our stay at the Hyatt. The hotel was beautiful and the staff were extremely nice and helpful. The breakfast was great and the pool was very refreshing at the end of the day. I will definitely recommend this hotel to our friends.Genuine Hotels.com guest review
Home away from home, staff made me feel very comfortable.Genuine Hotels.com guest review
Love the size of rm. The couch was quite uncomfortable to sit on but it is a fold out sleeper. Bed slightly firmer than we are used to. Great breakfast! Very pleasant helpful staff.Genuine Hotels.com guest review
Fantastic location - 2 min from the airport, restaurants nearby. Walk over to Darfon's and get the catfish sandwich. Staff was exceptional. Breakfast was above expectations. Room was very comfortable. Good value and would definitely stay here again.Genuine Hotels.com guest review
"GOOD HOTEL AS ALWAYS"
My husband & I enjoyed our stay at the Hyatt Place. The hotel staff is always friendly, the breakfast is always great, and the rooms are always clean. My only concern with our room is that we were facing the pool. It was a bit loud as kids & families were enjoying the pool until 10 pm. We would've asked to move, but we were both so tired at the end […] of the day. Since the hotel staff is so friendly, I have no doubt that if we had asked to move rooms, they would've been fine with that. GREAT HOTEL! Read moreGenuine Hotels.com guest review
My stay here was great. My husband and I was there on a mini-vaca to see all the Nashville attractions. The hotel was convenient to all of the Downtown attractions, the mall and all of the other fun things the city had to offer. The staff was awesome and the rooms were beautiful! I would definitly stay here again and recommend it to friends.Genuine Hotels.com guest review
"Great family hotel when visiting Nashville"
Hyatt Place hotels are quickly becoming one of my favorite hotels to stay at when traveling for business or short (non-resort) vacations or family get-a-ways. The rooms are clean, spacious, well appointed and the beds are super comfortable. The pool was clean (a bit cold for May) and the grounds are well maintained. The complimentary breakfast at Hyatt […] Place is better than some breakfasts that I have paid for at other brand hotels. My entire family enjoyed the hot breakfasy sandwiches, french toast, fresh fruit and a great selection of juices, flavored coffee and teas (even Chai). The only reason that I didn't give this hotel / visit a 100% Excellent was because we arrived at midnight after driving 12 hours and I found the front desk receoptionist to be rather rude and short. The rest of the staff were courtious, friendly and super nice to my kids. You have a loyal customer whenever I travel and I love the way the hotel smells the moment you walk in. Nice job Hyatt! Read moreGenuine Expedia guest review
"Nice place to stay with children..."
We recently stayed here with our two small children... It was so much nicer than the last hotel we stayed at in Nashville... Everything was top notch... Worth every penny of the price... My only complaint is that the selection of free stuff on the tv was limited... I should have brought a cable to hook up my computer to the tv, so I could stream movies […] etc... Read moreGenuine Expedia guest review
I loved it.. It was more then what I expected. I looked on hotel sites for a nice hotel and this was even better then the place I stayed in "gaylord opryland". Hyatt place had nice clean and spacious room. It, was well planned for comfort with a desk and living room space. The bathrooms very clean and beds comfortable. The staff is very friendly and […] breakfast was very nice. I like your hot teas/coffee and fruit selections. convenient to go to the airport with your courtesy service. It, was also priced right. Thank You my stay was very nice. Read moreGenuine Hotels.com guest review
We stayed 2 nights and unfortunately the guests next to ours were very loud. At 3 am we finally called the front desk and complained. They took care of it immediately.The second day we told the maid we would be out until late fternoon so she could clean our room. When we returned at 5:30 she had forgotten to do it!!Genuine Hotels.com guest review
The hotel was nice and spacious. We were visiting for a graduation and the location was close to other attractions we were interested in seeing.Genuine Expedia guest review
"I will not stay here again"
Stayed here thinking I could get a shuttle to the airport, but it doesn't start running until 6am...when I needed to be there at 4:45. They also said nothing on their website about paying to park for leaving a vehicle there. The employees were not very friendly either. I will not be back.Genuine Hotels.com guest review
very nice accomodations....staff quite friendly. The breakfast bar was very good. The only complaint is there was only one elevator operating during our visit. A little inconvenient. The room smelled slightly musty when we first arrived but was better the next day.Genuine Hotels.com guest review
The room was very comfortable for a family of 4. The staff was exceptionally nice and helpful. The location by the airport was easy to get to and from downtown Nashville. Breakfast was decent (could have offered a little more variety for guests staying multiple days). We stayed at another Hyatt Place in Louisville and found it just as nice. I would […] recommend it and wouldn't hesitate to stay there again. Read moreGenuine Expedia guest review
Overall very good. There was a nasty red stain of some type on the carpet and the sofa needed to be cleaned. Otherwise, great.Genuine Expedia guest review
"Overnight stay in Nashville"
I have stayed at Hyatt Place before and never had a problem. This time it was a horrible experience! I arrived late (after getting in late) and was told the hotel was full - then they found my room. The girl at the front did not know where the room was on the first floor. I had asked for a quiet room if possible. I was placed I a recent overflow room […] that was added. The room was at the bottom of the stairwell next to an exterior side door and next to the kitchen area. Housecleaning said they were not thrilled that they put me in that room and would try to be as quiet as possible. I was awoken all night long to employees going in and out of the side door to smoke and then woken by the kithen area slamming dishes and such by 5am. The room had no refrigerator (which was supposed to be in the room but missing from the space) and there was no alarm clock. I told the front desk and they didn't seem to care. I told the front desk again at check out and she was apologetic and offered a free grab and go item. This was one of the worst experiences at this chain. The hotel is conveniently located near the airport. Read moreGenuine Hotels.com guest review
"Convienet to all the attractions"
Great week and the staff was excellent. This location is perfect for all attractions in NashvilleGenuine Expedia guest review
"Would stay again!"
The hotel was very nice! The staff was helpful and the facilities were great! We went for a long weekend, just to see the sights and enjoy some R&R.Genuine Expedia guest review
"Nice stay near Fisk University"
Enjoyed the spacious rooms, the beds were great. Breakfast buffet was fancier than most. As a techie, I loved the large TV with remote connections and STAYConnect app. The charging port between the beds was also convenient.Genuine Hotels.com guest review
"Close to airport"
Stayed here for a night after returning from Asia. Needed a bed to sleep in before driving the next day. Hotel was wonderful, easy to find, staff was welcoming and friendly, provided restaurant recommendations etc. room was amazing, comfy bed, clean an spacious. Breakfast the next morning was great, coffee, juice, hot sandwiches, oatmeal, fruit, as […] well as toast and bagels. More than I was expecting. No issues with the wifi either. My stay was wonderful, would definetely recommend. Great experience Read moreGenuine Expedia guest review
"Nashville by airport"
The stay was fine overall. Couch was not comfortable, small blood stains on carpet in sink area. A dead ladybug was on kitchen counter for two days till I threw it away.Genuine Hotels.com guest review
Needs to be updatedGenuine Hotels.com guest review
"Great hotel for the price."
Some of the decor is worn and dated (old, non-flat screen TVs) but it is clean and comfortable and a steal for the price. Free breakfast and free parking add to its value. Workout facilities, indoor and outdoor pools are very nice.Genuine Expedia guest review
The hotel was clean and we had no issues on a two night stay. This hotel was between our points of interest. Cooter's museum, Bluebird cafe, and downtown Nashville's trolley ride.Genuine Hotels.com guest review
Great Hotel....!Genuine Hotels.com guest review
Superior service by the staff here. Room was much nicer and larger than expected. Thanks!Genuine Hotels.com guest review
"Nice location to shopping and restaurants"
Very comfortable breakfast was good and staff were pleasant and friendlyGenuine Expedia guest review
"Great Hotel for Price"
Rooms are very spacious and comfortable. Very clean and the staff was very friendly and helpful. Breakfast was okay-plenty of options at least. If you are wanting to go downtown Nashville I suggest taking the trolley that will pick you up right from your hotel.Genuine Expedia guest review
Great hotel! Water pressure in the shower was poor.Genuine Hotels.com guest review
The Hotel is like most Hyatt Place hotels which offer great convenience, value and a dazzling décor. The hotel had extremely helpful and courteous staff and the driver was wonderful for the trip into the airport. It's by the airport so it tends to have some air traffic noise but otherwise, it was well insulated and I slept well for my early morning […] flight. I would stay here again in a heartbeat. Read moreGenuine Hotels.com guest review
Perfect place! Very spacious clean rooms! Will definitely return.Genuine Hotels.com guest review
"Overall good- check in aweful"
The hotel was great, however, my stay began on a sour note, that lasted for 5 hours. When my reservations were made the Monday prior to my stay at this hotel, I was not informed by Hotel.com that check in was at 3pm and not 11am. I had a function at noon and was terribly inconvienced, since I could not get ready for the day. This is truly a determining […] factor if I will ever book through this service again. I was not pleased at all. Read moreGenuine Hotels.com guest review
Nice Airport hotel. The free breakfast was nice and because our flight had been canceled and we were trapped it was a pleasant surprise to be able to get a light dinner and beer without leaving the hotel. New carpets in rooms. Was great having the sitting area and while the couch was comfortable, it along with the bathroom were showing signs of age […] (wall paper, bad caulking on tub, too short a shower liner, etc.). General Manager who stopped to chat told us the bathrooms were slotted for renovation Summer 2014. Would recommend this property. Read moreGenuine Hotels.com guest review
"Best hotel I have stayed in"
I had a very short trip to Nashville to visit my girlfriend. We have spent a lot of time together in hotels due to us living so far apart at the very moment. She lives an hour away from but works in Nashville so it only made sense to stay in a hotel near the airport and near her work. She was happy that it was pet friendly, which allowed her to bring […] her small dog with her. The room was a very large room. The bed was separated by a partial wall into the living area where the pull out couch was. The TV was placed perfectly in the middle of the living area and the bed and swiveled. It wasn't difficult to see the TV from either the couch or the bed. The bathroom was okay. The vanity was outside of the bathroom which is ideal so that while I am showering she can get ready without having to come into the bathroom, and visa versa. The staff was very kind and very accommodating. The breakfast they offer isn't fantastic but it's better than any continental breakfast you will get in most places. They basically have a buffet laid out for you in the morning from 6 am to 10 am. The sound proofing was great. We did not hear a sound coming from other rooms. Could only hear people when they walked past our door. Although it's pet friendly there was not a lot of other dogs there, which meant not lots of barking going on. I will be looking forward to staying in another Hyatt in the future. The rate was awesome and the stay was great! Read moreGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )