"Thinking outside the box""
Great hotel! Did not expect to find a "lobby" on the 8th floor but once located it was check in as usual. We took advantage of the concierge and highly recommend this caring staff. They suggested wonderful restaurants and steered in in the right direction for shopping requests. They really provided that extra caring in looking out for our group. The […] Swissotel's downtown location is perfect for sightseeing and shopping. And I suggest you spend the extra money for the executive bookings with rooms on upper floors and a business center at your disposal. Read moreGenuine Hotels.com guest review
"next to the Skywalk tower"
Great service and very responsive to all my needs. Even weighed my luggage so I didn't have to unpack at the airport!!Genuine Hotels.com guest review
"overall great stay"
Everything was great about the hotel, especially the front desk. The hair that was not mine on the "new" towels was not so great. Nor was the flooded bathroom every time I took a shower. Otherwise, the location was pretty great too.Genuine Hotels.com guest review
"Good 4 star hotel, but not a 5 star"
We spent a night to catch a flight the next day. Good 4 star hotel, but not a 5 star like the Shangri-la or Four Seasons. Rooms are clean, but decor older than others. Location is good for CBD, but has no views of the city. It is a 10 minute walk to circular quay as well as darling harbour. Great shopping next door. Price was very good for the valu […] e. Read moreGenuine Expedia guest review
"Downtown business trip"
Superb location for a business trip in Sydney. Everything is within walking distane, from the CBD to Circular Quay and Darling Harbor. Great park two blocks away for a run or walk. Trains and busses also within a block or two.Genuine Expedia guest review
"Swissotel at Sydney"
Very convenient to all of downtown Sydney's tourist activities.Genuine Expedia guest review
"Great stay in Sydney!"
Hotel is right in the middle of the city. Surrounded by a bunch of shops! And if you don't mind walking it is walking distance to all the key tourist spots. I walked to The Rocks, Darling Harbor, The Harbor Bridge, Circular Quey, Sydney Opera House and Chinatown and Paddys Market. OHH YEA also the beautiful botanical gardens :) woke up early and went […] for a run every morning I was there through the gardens. The hotel staff always very helpful with directions. And the bed and pillows are magical :) sooo comfy!! Read moreGenuine Expedia guest review
"Nice location, close to the QVB, shopping mall."
Nice location, close to the QVB, shopping mall, walking distance to sea food market.Genuine Expedia guest review
"Terrific Oasis in Sydney's Best Area"
Sydney is a vibrant city and the Swissotel is perfectly located for easy walking to Darling Harbor, Chinatown, Circular Quay (for catching ferries to the Taronga Zoo, Manly, and suburbs--do these local ferries instead of the tours). The Opera House and the Royal Botanic Garden are also within walking distance. The Swissotel is a lovely, calm retreat […] after a busy day of sightseeing. The staff is very friendly and helpful; they offer terrific suggestions and address any problems swiftly. I would stay at any Swissotel anywhere else in the world for their exceptional quality of service and accommodation. Read moreGenuine Expedia guest review
"Only so so for the brand name and price.."
This place although in a good location really does not live up to the Swissotel name. Our room had bubbly carpet and it really was quite old in style. The hotel staff were decent but not overly accommodating. The hotel also has a funky double elevator situation from the street mini lobby to the main lobby which is just annoying.Genuine Hotels.com guest review
Enjoyed our stay in this hotel. I have been to Sydney a few times and I can't imagine a much more convenient location if you are looking for a good central locale and the best shopping venue. The quality of the hotel overall was 5 star. I would not pay for any more and would not settle for less. Clean, quality and reasonably priced. Certainly there […] are 5 star hotels in Sydney for those who want the very best, however for the average traveler this is going to do the trick. Read moreGenuine Hotels.com guest review
"A great stay"
The Swissotel staff could not have been more friendly or accommodating. Room was pleasant and the location very convenient and an Circular Quay was close and easily accessible by public transportation.Genuine Hotels.com guest review
"It will be nice to have free internet"
Nice and convenient. Location is perfect and close to all shops, restaurants and tourist attractions. The only bad thing is that you have pay for Internet access.Genuine Expedia guest review
"perfect sydney hotel"
excellant hotel and staff...Genuine Hotels.com guest review
"Experience the warmhearted greeting!"
The reception staff who greeted us at check-in welcomed as if long lost friends or family returned, and all the restaurant staffs were superbly kind with smile. The rooms we stayed was a classic type and the interior was very simple and minimumly furnished. But that gave us more space, and the two full size beds fit for a family of four comfortably. […] I recommend for a family of four, no need to book two rooms or a family suite. Read moreGenuine Expedia guest review
The hotel is well located in the central business district of Sydney. The St. James metro stop is within walking distance to the hotel. We paid $15 for two people to ride from the international airport to the St. James metro stop. And then walked to the hotel in about five minutes. The hotel is close to superb shopping and lots of eating establishments. […] The Westfield mall has tons of places to eat. Read moreGenuine Expedia guest review
"Not worth the money"
Was an OK hotel not excellent and not worth the price. cups and glasses not clean and smelly. pool water too cold to swim, even in the summer. Although we paid the higher price but were treated as a low paying guest intitially. Had to fight for my rights! very small refrigerator, that was leaking throughout the stay. Not a visible alarm clock! Couldn't […] see the time. small lobby with no place for sitting The lobby smelled and I even informed the front desk when passing through. NO INTERNET even in the lobby was the biggest set back of such an expensive hotel. Probably suitable for business visits, where company pays the bills. Read moreGenuine Expedia guest review
"Great hotel for a family in central city location"
Great hotel for a family of 4. The pool was a nice amenity to have although the water was a little cold. The central location is convenient for many activities such as those at Darling Harbour. The monorail is close and very user friendly. The down side of the central city location is that the streets and sidewalks are often very busy and crowded. Quality […] of hotel was excellent and service was very good. Parking is a bit inconvenient and we would recommend not using a car to/from this location. Read moreGenuine Expedia guest review
"amazing hotel for vacationing to sydney!"
the hotel staff is so friendly from the time you arrive til the time you leave. if you are on vacation the service desk downstairs is always willing to help or call any tour or airport if you need them to. the hotel an the room was more than what i expected it to be! it is in the best location for being on vacation, you can basically walk to any place.the […] street and sidewalk is very busy where the hotel is located only because the shopping centers are right there. if your looking for a place to eat nick's seafood(in the darling harbour) is amazing-the service desk may have coupons for free dessert but the restaurant can be expensive but the food is worth it!! also try the black bird it is right above nick's!! Read moreGenuine Expedia guest review
Outstanding location in central business district with easy access to everything. Superb staff, top to bottom. We'll be back.Genuine Expedia guest review
"Great hotel for spending vacation for family!"
All the stuff were very friendly and nice. We had some miss communication but still people tried their best for us which was very nice for us during our stay!Genuine Expedia guest review
"Less than expected"
Have stayed @ Swiss hotels before this does not make the grade. Concierge desk was not helpful with incorrect info, baggage handlers could not understand directions, reservations was a disaster. Room was clean but small, parking for $55. Per night was over the top.Genuine Hotels.com guest review
We loved everything about our stay at the Swissotel for 11 nights. Our room was on the 15th floor, with the Sydney Tower outside our window. The location is perfect, in the heart of downtown Sydney. Spacious and clean room with an outstanding bathroom. Every member of the staff provides first-class service, and everything you need is located within. […] Recommended without hesitation. Read moreGenuine Hotels.com guest review
"Perfect location for sightseeing!"
Rooms are nice, the hotel lobby is on the 8th Floor, and all rooms are above that, so you pretty much have an awesome view whatever floor you are on. The Crossroads bar has recently been renovated, and seems a lot more secluded/private now than it used to be, good for an evening nightcap. In the heart of the CBD, this hotel is in a great location for […] those wanting to see and get around Sydney. 10 minute walk to the wharf where you have the Opera House, view of the Bridge, countless bars/cafes/restaurants and regular ferries going out to Manly Beach, Taronga Zoo.. etc.. Across from the hotel entrance is the Queen Victoria Building (QVB), walk through there for 5 minutes to get to the subway/train station, which has trains every 3-4 minutes or so going out to Bondi Junction, use this to get you within 15 minute walk of Bondi/Coogee/Tamarama beaches.. Perfect for shopping as well with entrances to the mall(s) in nearly every direction! Wireless internet cost is steep!! $25 for 1 day, but it's a little better if you are there for a while, you can choose the 7 day option for $70. To me that seems at least a little more acceptable, still harsh though! Read moreGenuine Expedia guest review
Happy with our stay especially the front desk staff. Had to call almost every day of our 8 day visit to get our room cleaned as no service and it was late afternoon. Dissapointed that there was no turn down service.Genuine Hotels.com guest review
"Central to all exciting points of interest."
Excellent, all staff very friendly and most helpful in all ways. Beds very clean and comfortable, no noise; absolutely excellent stay. Restaurant good, breakfast excellent.Genuine Hotels.com guest review
Great Hotel right on Market St. Great AreaGenuine Hotels.com guest review
"Fantastic stay -- great location, pool, and room."
The service was outstanding -- the concierge and front desk staff go the extra mile. Easy 5 minute walk to Darling Harbor, 15 minute walk to Circular Quay & Botanical Gardens. Right in the middle of extreme shopping, dozens of dining options with 1-2 blocks. The outdoor pool was comfortable warm even in winter. Competitively priced for the location […] and quality. The only drawback: expensive internet and no free internet even in lobby. Read moreGenuine Hotels.com guest review
Very nice room. Bar and lounge not completed and opened until near the end of stay. Charges for internet access extreme. Fortunately, had other wi-fi available during day.Genuine Hotels.com guest review
"met all of our needs"
Great Hotel, nice central location. Had to wait about an hour for our room but otherwise had no problems. Great staff. Clean rooms and hotel.Genuine Hotels.com guest review
"Nice, confortable hotel right in the CBD."
Room : enough space, very pleasant Bed : ok, although a bit hard QuietGenuine Expedia guest review
Stayed here 2 weeks earlier and had a great time. This time we had problems with our room. They did respond very quickly to fixing the problems. They do have a "friendly, we will fixed it right away" attitude.Genuine Hotels.com guest review
Lovely hotel, had some problems but they were quick to take care of. Good location. Would stay there again when in Sydney.Genuine Hotels.com guest review
There was no electrical outlet for blow dryer or curling iron in the bathroom. There was an extra cost for wireless internet access. With the high room cost, the hotel should not have charged extra for this.Genuine Hotels.com guest review
"Swissotel Sydney - Excellent location"
Excellent location, very clean and new, comfortable beds, friendly competent staff. Definately recommend.Genuine Hotels.com guest review
This Hotel is a mediocre 4* Hotel. Nothing fancy but far from a 5*. Internet access is freaking expensive, go to McDonalds in the same block for free access. Small rooms, small TV, Entry at street level is strange: A cleaning room is much bigger than that. Personell is friendly and helpful.Genuine Hotels.com guest review
We were VERY dissatisfied with the fire alarm going off at 2:30 AM and the hotel had no representative on the street exit. They seemed not to care that we had just walked down 20 flights of stairs. The management offered NO APOLOGY. We were disgusted. The alarm turned out to be a false alarm.Genuine Hotels.com guest review
The service was very accomodating and the room was impeccably clean! The location in the heart of downtown Sydney was perfect for exploring the city. Our family thoroughly enjoyed our stay at Swissotel Sydney.Genuine Hotels.com guest review
"Swissotel - Good Location"
This location is just a few blocks form Darling Harbor and about a 20 minute walk to the Opera House. Also close to lots of shopping. The staff was great and made a room change for us on arrival. I would highly recommend this hotel.Genuine Hotels.com guest review
"Swissotel in Market Street Sydney"
The staff were very friendly and helpful. The location was great for the theatre and the restaurant meals were superbGenuine Hotels.com guest review
very good location. also very modern - very cold atmpsphere and decoration. Lobt ob 8-th floor. Charging almost 30 $ a day for wifi connection should extinct of this world.Genuine Expedia guest review
Nice hotel walking distance to everything. Spacious room with a great bathroom big enough for 2 getting ready at the same time. Staff was very helpful. Lobby bar was a nice place to have a quick bite/drink.Genuine Hotels.com guest review
"More like 3 star"
The hotel had a nice location but was not "5 star" quality. The first room they gave us was dirty. The room we stayed in had boring decor and there were things like broken tiles on the tub, cracked trimmings, etc.Genuine Hotels.com guest review
Had a great time. Lovely room. Friendly and helpful staff. Highly recommend!Genuine Hotels.com guest review
We had a very enjoyable stay at the Swissotel. The location was pretty good. We could easily walk down to Darling Harbor, the monorail was close by and plenty of things to do and see. The service was terrific and the entire staff was friendly and helpful. I would happily stay there again.Genuine Hotels.com guest review
Easy to get to from the airport and close to the places we planned to visit. Our room was beautifully cleaned with special care for the toys our grandchildren had left in the room!!Genuine Hotels.com guest review
"Room wanted an upgrade but service was excellent"
We were a little underwhelmed by the room considering it was advertised as 5 star and were treating ourselves on a staycation in town. There were the extra touches like toiletries you'd expect but all the furnishings were on the old side and took away from the experience a bit, like the ancient lighting control panel. Luckily that *did* extend to the […] old style mini bar which we were able to use as a fridge though. We were quite happy with the stay overall, cocktails at the bar were delicious, staff at the bar, desk and luggage counter was stellar. We already knew the location was excellent, but being next to Myer had the added bonus of being next to the underground walkway which was helpful when the famous Sydney afternoon rain hit. Good (low) view of centrepoint from our room made it fun too. I'd go again and would still recommend, but would probably think twice unless it was a very good deal as it lacked a certain luxury feel in the room itself. We were in the base rate room. Read moreGenuine Hotels.com guest review
"Great room after we moved!"
We booked a room for 2 nights over the web. The rates were standard for Sydney CBD and the hotel is in a fantastic location. The lobby is on the 8th floor and is very impressive when you arrive. The hotel staff were friendly and helpful with check in. Our first room was quite small, but had the essentials. Much to our dismay, our room key wouldn't power […] the lights properly, so our lights would turn on and off. The second issue was the bathroom, which had a full disabled bathroom. This would be fine except that we are a young couple and the room space was taken up by rails that we didn't need! The floor was also sticky. After 60 minutes and two calls to the front desk to fix the lights we went down to reception. The staff were very professional, apologized for the delay in service and upgraded us to a new room. The room was large, quiet and beautifully decked out with marble. After we changed rooms our experience could not have been better! We would stay here again, but would check the condition of the bathroom! A great hotel, a top location and wonderful staff. Read moreGenuine Hotels.com guest review
"Nothing to fault"
This property blends leisure vacationers, businessmen, aircrew & over-nighters. It seems to manage to be all the right things to each category. My personal experience was without fault.Genuine Hotels.com guest review
Very bad for 5 stars hotelGenuine Hotels.com guest review
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