"The real deal"
We had an upgrade on our way out of Oz via Sydney for 1 night that didn't involve injury when circumnavigating the bed. The room was clean,airy with the bathroom alone 3/4 the size of comparably priced rooms. They obviously loved us. The return visit was an upgrade to a full suite. Brekky buffet was overseen fastidiously as apparent when it was noted […] we DIDN'T have coffee cups on our table and it took them the better part of 3 seconds to put that right. Overall great facilities, great location, Concierges full of advice and tips, can't get lost, just look for the Westfield Tower, and enjoy. Read moreGenuine Hotels.com guest review
"Great location. Very clean and comfortable hotel."
The hotel location is very good. Near everything you need. Walkable to darling harbor too. Breakfast selection is good, but the same everyday. Room is clean and decent size.Genuine Hotels.com guest review
"Comfy beds and great location"
Conveniently located with average service. No full Amenities in room, only upon request which is a minus point.Genuine Hotels.com guest review
Great location, rooms cleaned daily. Fantastic concierge and valet service - thankyou for a great stay!Genuine Hotels.com guest review
"Hotel a winner - just like The roosters!"
Stayed as we needed city hotel with 2 double beds with good size room. We weren't disappointed. (Although 3 towels would have made sense given we booked for 3). Good hotel to stay if shopping is your thing with the Pitt st Mall right there! Easy taxi ride to Allianz Stadium to see Roosters win preliminary final. Enjoyed outdoor spa pool that was hit […] and bubbles were purring! Would recommend. Liked the new look foyer and bar area. Read moreGenuine Hotels.com guest review
Comfortable, fun and enjoyable. The only issue was that we were near the elevator and during the night we heard it go up and down.Genuine Hotels.com guest review
"comfortable beds and sweet staff"
terrificGenuine Hotels.com guest review
"Service with a capital S!"
From the moment I was greeted by the staff on the front door they made me feel welcomed, the service from staff at reception was fantastic with mentions to Chris who just gave that little extra to have you walking away with a smile. The room was fantastic, great skyline night views and the bed was amazing, best nights sleep I've had in ages! Cannot […] fault them at all and will gladly stay again. Read moreGenuine Hotels.com guest review
"Great hotel close to all amenities."
Great central location for those wanting to do all the tourist attractions. Short stroll to Darling Harbour, Circular Quay, The Rocks and of course CBD.Genuine Expedia guest review
"Friendly and helpful staff"
Great service, helpful and friendly staff. Needed assistance with a sick child and house keeping was Attentive. (Even at 12.15 am). Thanks for a wonderful Stay. Pay for valet parking as it is a difficult place to find and park.Genuine Expedia guest review
"In the Heart of Sydney CBD."
Fantastic. Pleasant stay. Nice clean and comfortable room. Reasonable price.Genuine Expedia guest review
"An excellent hotel very centrally situated"
This hotel is surprisingly central situated eight to twenties floors above street level. It is not a lavish hotel but is spacious and very conveniently situated in the central retail area and not far from all sorts of transport including trains from airport. The spa a swimming pool was really great. I gullibly accept the offer to upgrade the room to […] a better room and although it was a nice room I am not sure that I would do that again. Read moreGenuine Expedia guest review
"A liitle dissapopinted"
Stayed in the same hotel chain in Shanahai and felt the standard particulary the excitive lounge was far superior Having said that great location in regards to theaters and shops.Genuine Expedia guest review
"Nice hotel. Conveniently located. Centre of town."
We arrived a lot earlier than scheduled check in time but the friendly staff were able to find us a room for immediate check in.Genuine Expedia guest review
Amazing staff who were so welcoming the whole trip! They made the stay so nice!Genuine Expedia guest review
We have a lovely stay at Swissotel, the location is perfectly nestled in between Sydney's best shops. The room was clean and comfortable. Our only issue was that the bedsheets were noisy and it would wake me up when I was turning sides. The bed was really comfortable though just type of material used for the sheets weren't. We ordered room service one […] night and it was a delicious turkey burger and fries. Perfect for midnight munchies. Read moreGenuine Expedia guest review
"Nice hotel in central Sydney"
Rang the day before to ask about bed configurations. Incorrect information given to me over phone by a hotel staff member.Genuine Expedia guest review
"Next door to Myers!!!!"
We enjoyed our stay immensely . Staff were very helpful. Woud recommendGenuine Expedia guest review
all round satisfaction.Friendly staff who were always helpful with a smile.Clean rooms and very good housekeeping.Location saves time and money and we really chose the right place.Genuine Hotels.com guest review
wonderful hotel close to city centre and Sydney harbour. All staff were welcoming and helpful. Able to leave luggage so we could spend the day sightseeing before catching late flights. Able to use all facilities after checking out. Hotel entrance and reception and bar looked fabulous but room we had was quite basic décor and furnishings although well […] equipped and had large bathroom and comfortable bed. Excellent value for money as our room was for myself and two daughters. Read moreGenuine Expedia guest review
"Great bed. Hotel position on Sydney. Friendly"
Positioned well good solid staff clean spacious rooms no hassle we will use it as our Sydney base as we now live down the coast.Genuine Hotels.com guest review
"Excellent centre city hotel"
Everything was just spot on, no thats all I want sayGenuine Expedia guest review
"It was a beautiful room with a wonderful bathroom"
Our room was very comfortable and we slept very well.Genuine Expedia guest review
"close to everything"
Hotel is nicely located to everything CBD. We were walking distance to everything we wanted to do and hotel staffs was more than helpful :). However a bit disappointed there isn't enough lighting in room. The floor lamp in our room didn't have a globe in it and there was no additional lighting apart from the entrance and table lamp. And NO FREE wi-fi!! […] Really!? Read moreGenuine Expedia guest review
Staff very helpful and friendly. Room perhaps a little "tired" (worn carpet and worn chair upholstery, shabby curtains), but clean and comfortable.Genuine Expedia guest review
We had a lovely time, great location close to train stations. so easy to get around and see the sights. Very clean hotel and the entrance is at street level and reception on the 8th floor. So very quiet at night. would stay there again and recommend to family and friends. All the staff we spoke to very helpful.Genuine Expedia guest review
"Friendly hotel in perfect location"
Swissotel lived up to all the previous positive reviews. We were greeted with friendly smiles all round from the staff on the bottom floor concierge station to reception. Chris on reception immediately made us feel welcome with an early check in.Our room was spacious, clean and we wished we could take the bed back to NZ with us! As we were only there […] overnight we were unable to take advantage of the interesting special deals such as the mid week Happy Hour but this will keep until our next stay. Loved the idea of the hotel having its own bees! Can't wait to stay longer next time. Location is central and second to none for shopping,dining and main Sydney attractions.Just take the train from Sydney airport, get off at St James station and cross Elizabeth Street and then down to the hotel's entrance along the side of Myers. Read moreGenuine Expedia guest review
"Relaxing CBD Hotel"
Swissotel Sydney, VERY central and staff very service focussed and pleasing.Genuine Expedia guest review
"Awesome LOcation !!"
I recently stayed at the hotel and my experience was all but pleasant. The rooms are very clean and extremely quiet given the hotel is in the heart of CBD. LOVED the location as it was central to the fashion district. Hotel is also walkable distance to other tourist attractions. I Would definitely staying in this hotel on my next visit.Genuine Expedia guest review
Great hotel & staff. Clean, modern, practical. Only criticism was the TV reception, which looked nearly analogue in quality. But who goes on holiday to watch TV?Genuine Expedia guest review
"Good hotel when things run smoothly.."
Only stayed 3 nights, main reason booked this pricey hotel was the location and the swimming pool for the kids. Went to use swimming pool found it was closed for the whole day. Went to complain to the reception, she just tossed me aside and did not make a record of my complaint. I questioned her on this and she said I'll do it later. She wasn't interested. The […] concierge's were excellent a shame either swissotel has no proper system for dealing with complaints or they just have one staff member in the wrong job. Would I recommend it, yes. Would I book it again, no. Read moreGenuine Expedia guest review
"Short trip to Sydney"
Hotel was in a geat location, close to all that Sydney has to offer. Free city shuttle bus on either side made getting around very easy. Brought overseas cousin to Sydney, she was very impressed with hotel standard.Genuine Expedia guest review
"location location location"
lovely clean hotel. Staff were friendly and accommadating. I would definately stay here again. The location was top notch.Genuine Expedia guest review
"Great location and excellent receptions staff"
Limited TV chanel options. One offputting event during my stay was that an alarm started at breakfast and the staff ignored it completly until someone sitting at another table called a wait staff member across and she had to go and ask the maitre d and come back and reassure them and me about it. Soon afterwards an announcement came on the PA system […] saying that the alrm was being investigated. I would have thought that the maitre d' would have gone around to the different tables reassuring people that it was not a fire alarm or a similar emergency alarm when it first started. This event clouded my impression at what was a great stay for business purposes. Read moreGenuine Hotels.com guest review
Went for a relaxing and bit of R&R holiday - and totally got it! Everyone at the hotel made us feel extremely welcomed and comfortable and the spa & gym facilities were superb (as well as the bar & restaurant!). Conceirege were always great and the housekeeping staff always had a smile on their faces. Totally recommend the Swissotel to everyone!Genuine Expedia guest review
Great room, great breakfast, close to everything, very easy to recommend to anyone. 2 thumbs up!!Genuine Hotels.com guest review
Awesome staff members! In general the best service everGenuine Hotels.com guest review
"Needs a little tweeking"
We enjoyed our stay in a executive club room but it could have been better. We had to circle around the block when arriving as the parking out the front entrance was tacken up by taxi's. In regards to the room the TV was in an awkard position. We had to strain our necks from the bed to view as it was to the side of the room. The other thing I was dissapointed […] with was they only provided 1 tootbrush/paste, 1 pair of slippers & 1 dressing gown. Found it quiet odd especially when I booked for 2 guests. The staff however were wonderfull & the location is fantastic. Would I stay there again probably not & I'd only rate it at 41/2 stars not 5. Read moreGenuine Hotels.com guest review
"Great location. but don't feel it's quite 5 Star."
Excellent location. However of the 3 rooms we booked we don't feel it's a 5 star hotel. 4 Star seems more appropriate. Rooms we had weren't bang up to date. However for location next to excellent shopping I would stay again.Genuine Expedia guest review
"great location for LTG summit and place stay"
very enjoyable no complaints from me thankyouGenuine Hotels.com guest review
Staff very friendly and helpful. Outstanding service!Genuine Expedia guest review
"Great Place, Slow Internet"
Great Place, awesome expereinec in a great city, the only down part internet spedd is slow and not steady, other than rest 5 starsGenuine Expedia guest review
"Fantastic location!! Beautiful hotel"
I stayed at this hotel for 2 nights with my teenage daughter. I flew to Sydney then caught train to Town Hall Station , walked thru QV building then across road to hotel. It could not of been any easier. The hotel was directly across from state theatre, next door to myer and Westfield and David Jones 5 mins walk!! We had dinner in restaurant first night […] which was lovely. Breakfast both mornings again delicious and all you could ask for. Second night we had room service dinner, again beautiful!! Read moreGenuine Expedia guest review
My stay at the Swissotel was for a business trip over 2 nights. The location in the CBD was fantastic, room very spacious.Genuine Hotels.com guest review
"Prime location and more"
After staying at swissotel Sydney during the first trip to Sydney quite a while ago and being very impressed with it, there was little doubt about it, where to stay for the next time around. Awesome location, close to attractions, public transport, ferry services, shopping, night life....everything. Nevertheless, quiet and relaxing once on the 8th floor […] (and upwards). Spacious, comfortable rooms and a welcoming bar to chill a bit, having a drink and nibbles. Read moreGenuine Expedia guest review
"excellent, just like being in your own home"
great, all one can ask for was providedGenuine Hotels.com guest review
"Great Sydney Hotel!"
We stayed 4 nights in the the Swissotel Sydney and enjoyed a very pleasant stay. The hotel is right in the heart of the CBD and part of the Sydney tower complex. The location was fantastic as you had shops, restaurants, cafes, and transport right there.Getting the train to go to the airport was easy as the nearest station is only 200m away. The Hotel […] room was spacious, clean and had everything that we required. All the staff were extremley helpful and pleasant to talk to. Even though the Hotel is older than some, it is still a 5 Star Hotel, the breakfast was great, and up there with the best 5 star Hotels around the world. We intend coming back to the Swissotel on our next trip to Sydney, and look forward to staying again. Read moreGenuine Expedia guest review
"Good hotel for all"
The hotel was nice we were upgraded to a better room on arrival which was nice It's a clean place but let down by small things like bad repair jobs in the bathroom only seen when taking a bath but this is minor The staff were helpful We didn't eat in the hotel as there are plenty of restaurants close to it All attractions bridge,opera house, and china […] town are within 10 to 15 minuets walking The hotel is right in the middle off the shopping district and next to a theatre so shopping and a show is easy. Good for all but seemed to be full off suits We were charged for using stuff in from the bar We hadn't used so check your bar against the list And the tea and coffee should be increased as two tea bags was not enough Photo is the rooms view not bad considering its surrounded by towering hotels Read moreGenuine Expedia guest review
"Hotel with Beehives"
Our family especially enjoyed the morning breaksfast and seeing the beehives on level 10.Genuine Expedia guest review
"Spacious and quiet"
We had a lovely room with much more room than usual. Large bath with nice tub and separate shower. We had room-service for dinner and it was delicious. Two upright chairs in the room would have been helpful. The foyer is on the 8th floor so the hotel entrance is a bit cramped and gives the wrong impression. Otherwise we really enjoyed our stay.Genuine Hotels.com guest review
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