SpringHill Suites by Marriott Austin Northwest/Arboretum - Austin

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Genuine Hotels.com guest review

Service was great n the room was nice n clean :)

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very difficult to navigate the parking area to actually get to the hotel and, once there, difficult to discern which is their parking and where you cannot and will be towed. The bed was comfortable but the suite area, the sofa and all were NOT. Since you pay for a suite for that extra room to relax, this is a concern. The pull out was cheap and my daughter […] had a hard time sleeping. Breakfast was meh. The location was outside of Austin but that made it affordable. One of the clerks was sitting on the counter when we arrived and had to hop off to help us.......um..... Read more

Genuine Hotels.com guest review

great nights rest

Genuine Hotels.com guest review

It was a very nice 5 night stay for myself, wife, and two teenage boys.

Genuine Hotels.com guest review

Particularly enjoyed the indoor pool and spa. We enjoyed them and they were well kept.

Genuine Hotels.com guest review

The wi-fi in my room was not that great in spots. Other than that, everything else was just fine. Will stay again.

Genuine Hotels.com guest review

By far the best value. The hotel was very nice, my room was nicely furnished with modern/up to date everything. I'm usually pretty picky & I have to say I was very impressed with what the level of accomodations were for the very reasonable rate. The free breakfast was more than adequate & the staff was great. No undue noise, very clean & tastefully […] decorated. Read more

Genuine Hotels.com guest review

We've lived in Austin before and stayed at other hotels in the area. Our stay here surpassed our expectations. The staff was friendly, the facility is well located and very clean. The updated contemporary decor was very hip! The continental breakfast was large and quite delicious! We'll be staying here on our next trip again, for sure.

Genuine Hotels.com guest review

I was a bit apprehensive at first, since I have never stayed at this brand before. The hotel was more than I have expected. The experience overall was incredible. The beds were soft and conformable. The only issue we had been with the shower head, but is was rapidly fixed the next morning. The color and decoration of the room were very pleasing. The […] breakfast selection was abundant and for all palates. Note: if you are using the sofa bed, move the sofa first, so you can have space to walk around. Read more

Genuine Expedia guest review

Very clean I was really surprised I didn't expect it to be so nice

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We were in town for a convention held at the Westin and chose to stay at Springhill Suites because of the rate, close proximity, and the delicious breakfast. Enjoyed the room size and especially the super comfortable bed. Cleaning crew did a great job!

Genuine Expedia guest review

The rooms were super clean. The staff was nice an helpful. Stayed in many hotels in Austin and this one is top notch will stay here again . Also the wifi I free :)

Genuine Expedia guest review

Great place for a quiet getaway weekend.

Genuine Hotels.com guest review

Attempted to take a shower the night of arrival. The shower head leaked & when turned from right to left to control the leak, water sprayed the ceiling & water leaking on the floor. Due to time of arrival, it was late, therefore, I decided to take a bath instead of a shower. The next morning, I reported the shower head problem, a maintenance person […] was sent to the room, and the problem was evaluated; determined that a new shower head would need to be replaced. Shower head replaced by maintenance person promptly. This was greatly appreciated. Shirley Read more

Genuine Hotels.com guest review

They were very accommodating to my needs. Rooms very clean. Very close to shops.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Nice fresh decor. Super comfy mattress and blankets but if you are picky about pillows bring your own. There are lots on the bed. But they are all the same thickness- squishy feather feeling. Would have liked a firmer option. Loved the mini fridge, microwave, and hot tub. Size of room was nice. This area of Austin is very safe and nice, but more corporate […] than character. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Very clean room, convenient to The Domain. Nice hot breakfast!

Genuine Hotels.com guest review

Our room was very clean and roomy. Beds were comfy. We couldn't have asked for a better place to stay.

Genuine Hotels.com guest review

What was good: The room was big, clean, and quiet. Although the hotel is right next to a busy highway, and our room faced it, it was very quiet and that helped us to relax. The staff was friendly. The location was convenient to everything we needed on our trip to Austin. What could have been better: The hotel staff liked to knock on our door earlier […] than we would have liked - they usually started knocking to service our room at around 9 am, on a weekend. In my mind, it's a little aggressive on the part of the room staff to be entering your room that early in the morning. All in all, a very nice stay. Read more

Genuine Hotels.com guest review

The room was clean, inviting, HUGE, and was perfect for what we needed. The room had a hallway from the door to the kitchen, and the bed was at the very back of the room, so it was relatively quiet. However, the bed was so soft that we had a difficult time sleeping. The hotel was close to Mopac, 183, and relatively close to I-35 (via Mopac and 183). […] Only 25 minutes to downtown, and only 20 minutes to Cedar Park, so it was in just the right location for what we wanted. Breakfast included the standard juice bar, cereal boxes, bagels/bread, but also oatmeal, scrambled eggs, sausage and bacon, tortillas, cheese, salsa, and a waffle iron. Seating was hard to come by, but not bad for a free meal. The snack bar/pantry was heavily overpriced, but I think that's true of every hotel now. Staff was courteous, though a little loud at the front desk with personal conversations. Overall, I'd stay there again next time. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

not a fan of in wall (below window) hvac units. blows across the bed area, for one, are often harder to regulate when the weather's between seasons (warm then cool), as it was in march.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

great place. very SLOW to clean the rooms. 4-5pm on one day

Genuine Hotels.com guest review

I was expecting a little more from breakfast. The waffles looked good but the eggs looked like pancakes. There was hot oatmeal which I didn't try. Nice selection of juices.

Genuine Hotels.com guest review

The room was comfortable and roomy!! Plenty of room to spread out and relax.

Genuine Expedia guest review

Our room and bathroom were very clean and comfortable. It was very quiet and we were able to get a very restful night's sleep. We stayed three nights and every night was quiet. Breakfast was good--waffles, eggs, sausage, biscuits, bagels, muffins, fruit, oatmeal, juices and coffee.

Genuine Hotels.com guest review

Location is perfect for my business trips. Clean, comfortable. Good breakfast with self serve waffles, eggs, bacon, sausage, tortillas, fruit, juice and whatnot. The a/c was a bit noisy, but not bad.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel was clean, nice and comfortable. Breakfast was good and stocked well. The service was great also.

Genuine Hotels.com guest review

The site agent had guaranteed adjoining rooms but when I got there, there were only 2 rooms across the hallway from each other. I wished that I had checked with the hotel before checking in that they had 2 rooms connected to each other. Good price although the service could have been better. The TV placement was kind of awkward--between the beds and […] the living area. Too many Marriott's next to each other with slightly different Model names, confused the cab driver's a bit. Read more

Genuine Hotels.com guest review

Hotel staff is friendly and helpful. The hotel was under renovation during my stay and the lobby was a bit dusty. The gym was all disorganized. The hotel location is inconvenience to get in and out.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We have stayed at the Springhill Suites a few times and will continue to stay at this hotel when we visit from here on out! It's always clean, the rooms are quiet, and the beds are awesome! I also like that each room has a microwave and fridge. My only critique is that it's a little hard to get to coming from I-35. Love this hotel!!

Genuine Hotels.com guest review

Decent hotel at a decent price. Room was clean, AC worked well. Did not have any problems with noise, room, service or anything else. Stay included breakfast - not a five star meal but hey, it was included in the price so what do you expect? I will definitely consider staying at SpringHill Suites again next time I'm in Austin.

Genuine Hotels.com guest review

The downside is that the hotel is somewhat hard to get to. It is just north of an exit from the freeway but you can't get to it except by going through the parking lot of a restaurant, around the block or going an extra exit further north and making a u-turn. Once you discover how to get there, the location is good.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We stayed four nights at the Springhill Suites in Austin to visit family. It is a nice hotel close to shopping, restaurants and other amenities. It is also conveniently located to the Mo-Pac Expressway for getting into downtown Austin. The location of the hotel is a bit inconvenient in terms of local streets but not to hard to figure out. The hotel […] is nice and comforatble. The breakfast is good too. The staff were friendly and helpful although our interaction with them was limited. We enjoyed our stay and will use the hotel again if we repeat the visit. Read more

Genuine Expedia guest review

Everything is excellent. Good service, nice, quiet and clean. But the room is small for double bed.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review