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"Very pleasant stay, lovely view from highest floor"Reviewed by a Hotels.com guest on Apr 25, 2012
Very pleasant, I would have stayed longer. Young staff need to have more experience for this 5 star hotel
Reviewed by a Hotels.com guest on Apr 25, 2012
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Apr 25, 2012
This guest did not leave a comment.
""Reviewed by a Hotels.com guest on Apr 18, 2012
Hotel Staff of all levels are friendly and helpful. Keep it up.
"Great KL experience for tourists"Reviewed by Heather M of "Monterey, CA" on Apr 10, 2012
This was a great choice for my very quick trip to KL as it put me in the heart of one of the most vibrant districts...Chinatown! My room was on the front of the building and while you can hear the hubbub below, it wasn't enough to keep me from sleeping well. If you are planning to pack tons of luggage or take a taxi to the hotel, this is not the place for you as you will need to walk in from the edges of Chinatown (about 1-1/2 blocks in any direction) due to the mobile stands parked in the middle of the streets and sidewalks selling goods. If you're an adventurous tourist who likes to quickly get to the heart of a city, this is the place for you! Breakfast was great (satisfied both western and eastern appetites), the staff is friendly and helpful in many languages, the room was very nice and comfortable, it's about two or three blocks to a metro station on the main line (going from KL Sentral past most of the sights and out to the fringes), and elevator and free water filling station are small but appreciated perks for the road weary traveler! I would definitely stay here next time I am in KL!
Location.
Situated in the heart of Kuala Lumpur, Dorsett Regency Kuala Lumpur is within walking distance of Starhill Gallery and Pavilion Kuala Lumpur. Also nearby are Petronas Twin Towers and Merdeka Square.
Hotel Features.
Dorsett Regency Kuala Lumpur has an outdoor pool and a fitness facility. Wireless Internet access is available in public areas (surcharges apply) and a computer station is located on site. This 4-star hotel features business amenities including small meeting rooms and limo/town car service. The hotel offers 2 restaurants along with a coffee shop/café and a bar/lounge. The staff can arrange concierge services, tour/ticket assistance, and event catering. Additional amenities include gift shops/newsstands, laundry facilities, and 24-hour room service. For a surcharge, guests receive transportation including a roundtrip airport shuttle (available on request) and an area shuttle. Onsite parking is complimentary.
Guestrooms.
Rooms have city views. The 320 air-conditioned guestrooms at Dorsett Regency Kuala Lumpur include minibars and safes. Wireless high-speed Internet access (surcharge) is provided. 32-inch flat-panel televisions are equipped with satellite channels and free movie channels. All accommodations provide desks, complimentary newspapers, and direct-dial phones. Bathrooms offer shower/tub combinations, bathrobes, hair dryers, and slippers.
Additional amenities include coffee/tea makers and irons/ironing boards. In addition, amenities available on request include a turndown service and wake-up calls. Housekeeping is offered daily.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Checkers Cafe - This restaurant serves breakfast, lunch, dinner, and afternoon tea.
Cellinis Italian - This restaurant serves lunch and dinner.
Windows Cafe and Lounge - This café serves afternoon tea and has a bar.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool and a fitness facility.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This guest did not leave a comment.
This guest did not leave a comment.
"Dorsett Regency Hotel"
The expectations are met, in some cases even overdo. Location is excellent in terms of shopping and restaurants. The staff is very helpful, rooms are clean, good facilities, the only missing is the outdoor pool, may be the only thing that should be considered to be improved.
This guest did not leave a comment.
"Exactly what we have been looking for!"
Everything is great with this hotel. We where given a smoking room, but we could not differ it from a non-smoking room.
I've stayed at the Dorsett many times in the past from as far back as 2003. They have maintained the hotel very well. The food in the Checkers restaurant is excellent especially the Ramadhan Buffet. Breakfast could do with some added items such as yoghurt and variety of cereal such as oatmeal. Overall very satisfied.
This guest did not leave a comment.
This guest did not leave a comment.
"Dorsett Regency"
Stayed at this hotel with friends (25-30 yrs) on our first trip to Kuala Lumpur. The hotel itself exceeded my expectations considering the price we paid. 4 star hotel at 3 star prices. The location was good and the hotel was walking distance to the Pavilion Mall (7 minutes). Less than 10 minutes by taxis to the golden triangle, Petronas Towers, various […] embassies and China Town. I would definitely recommend this hotel to others! Read more
"Hotel Dorsett Regency Kaula Lumpur Malysia"
Wonderful environment and a very good location with courtesy staff.
"one of the best tourist destination in asia"
we enjoyed our tour in KL. The staff in dorsett regency are very accomodating and hospitable.
"Good access to night spots and shopping centres"
Pleasant though brief. The entrance to Hotel car park is extremely narrow and requires good driving and maneuverability skills
"absolutely brilliant staff"
The staff were amazing. They were obliging and respectful at all times. We had a late check in and a very early check out. Nothing was a problem for these guys. We also loved singing along with the singers in the bar after a long day walking around bb. Thanks for making our first 3 days in Malaysia good ones.
"The Dorsett Regency - Great Locatio"
The hotel is ideally located to walk to KL centre and the Petronas Towers are close by. Haggle for everything including taxis and especially Chinatown, where you take 80% off the asking price and then negotiate back, you will get stuff for a third of the asking pric, just be prepared to walk away, they will call you back on your terms!
"Prime location"
Friendly, well functioning hotel, very good value for money
This guest did not leave a comment.
"Good value, near Pavilion Mall in Bukit Bintang"
Service staff was friendly and helpful. Was upgraded during check-in. Room was spacious and clean. Good location with a short walking distance to Pavilion Mall with linkway to Starhill Gallery via Ritz Carlton Hotel which is just behind. Hotel room had good amenities and a bath tub (not too sure why though... Do most people take bathes or shower??) […] Hotel overall seems a little dated furniture and fittings along the corridor but was fine when you reach the room. Would definitely consider staying there again when I am next up in KL. Read more
"Ok hotel, good breakfast buffet, service ok..."
Ok hotel, a bit shabby in places. Hotel staff provided an ok service but did not go out of their way. Restaurant staff friendly and buffet good - lots of choice food good quality. Can see towers from some rooms. Internet connection good. Bed was comfy and sheets clean. No issues, just an average hotel and service.
Old but overall good hotel. Exelent location and good breakfast.
This guest did not leave a comment.
"Room upgrading"
It's very appreciated that the Management had updraded my room that cause my stay so perfect and nice. It's a very good experiences to me. Furthermore - their service repair is very prompt. Hope the room will come attached with the DVD player at no charge. That would be most perfect. Thank you very much.
"Dorsett Regency in Kuala Lumpur"
The recept desk is very friendly and always assisting and greet u. Most importantly they help by getting u the cheaper way to travel around. esp in KL , taxi driver always overcharge customer, especially when u are a tourist. I can know the staff are honest to tell u the rate to get around places. Well, toiletries is not so fully-equipped,e.g. no comb […] available..Rooms are spacious and just across the streets, there is a well-known local coffeeshop for breakfast.. nice! I missed the Char Siew Bun and is freshly baked Read more
"Average hotel"
10 minutes to walk to the monorail. Not renovated lately, but OK.
"Hotel Dorsett Regency Kuala Lumpur"
Good hotel in a convenient location
"Dorsett Regency"
Good price & good value for money, great location with easy access to shops, monorail etc, courteous, helpful, friendly staff, comfortable, clean rooms, delicious, cheap & abundant breakfast, what else can you want? This is my second time there, would recommend it to everyone and anyone, and will definitely stay there again and again and again. Thank […] you Dorsett Regency. Read more
"Convenient and Affordable"
I enjoyed my stay here :) The price was affordable and was close to many shopping complexes, only 5-10mins walk Staff were friendly and helpful and the room was comfortable. The gym and pool are small but walking in KL's heat is enough exercise, just come back to the hotel room and relax in the bath after ;) Overall, it is definitely worth the p […] rice! Read more
"Cable tv no live soccer or HBO"
The hotel wud b better if there was HBO n live Epl football channel in every room.But e in hse movie channels made up for HBO while Espn did not cover live epl matches which cud b seen downstairs at lobby (as I was told)
This guest did not leave a comment.
This guest did not leave a comment.
"Nice hotel, good location"
Located at a very convenient place which is close to Ritz Carlton, Westin, JW Marriot and only 5 minutes on walk to the major shopping mall like Pavillion, Lot 10, etc. Some of the rooms can see the Twin Tower view, great! Breakfast is great too, plenty of items you can choose. Hotel room is clean and large. It becomes one of the comfortable trip in […] my traveling experience. For sure highly recommend to other travellers. Read more
"Good hotel but chaotic breakfast"
Very nice hotel. Location was good, walking distance to most things. The breakfast buffet was good but way too many people so you had to wait a long time before allowed entry to the breakfast.very chaotic and not relaxing atmosphere in the restaurant.
This guest did not leave a comment.
This guest did not leave a comment.
"Dorsett Regency -- Rocks"
Had a wonderful time in Dorsett Regency. Nice view from the window. Situated in very posh Bukit Bintang area. Basically located in heart of city with nice buildings and Petronas very nearby. The buffet breakfast was amazing. Had something for everyone.
"Close Call"
Please be careful when having concierge make taxi arrangements. We requested taxi to take us to the airport very early in the morning. Their driver overslept and we winded up hailing a taxi ourselves. We then found out the charge from the hotel was 60 RM more than a regular taxi.
"Dorsett Regency Kuala Lumpur"
This Hotel is just across the street from Ritz Calton, so surrounding is the same once you are on the street. This Hotel is neat & clean, just not as posh. The Aircon was fantastic, cold when required when one get back to the hotel. Best part is that I don't need to spend a bomb. I'd recommend this Hotel anytime.
"dorsett regency- nice hotel"
good and clean hotel room. extreamly nice staff, they help with anything.good location. overall a really good hotel!!
"kit kat bar rip off"
The hotel was fine, but when I got back from my holiday I saw on my next credit card bill that the hotel had charged me ten dollars for two kit kat bars that we supposidly ate from the minibar. We didn't eat them (at least my wife says she didn't). Other than that, the hotel was okay and served our purpose for a two-night get away. They still owe me […] ten dollars though. Read more
"Dorsett Regency in Kuala Lumpur"
Good location, very friendly and helpful staff.
"Good Locationnnn"
The good location and friendly staff made this attracts its customer with relatively lower price than similar hotels in the area. However, the hotel charges a lot for wireless internet service. We wanted to print a few paper from our e mails and were requested to use the business center and then take the papers from the reception after paying money […] !! Also the hotel does not have proper gym and no steam/sauna/Jacuzzi all are to be paid against use !! why a four star hotel does not have such facilities. At the end its not what you have paid for. Read more
This guest did not leave a comment.
"Hotel breakfast are quite ok"
Overall comfortable stay, location is just beside ritz Carlton hotel. Walk to Starhill about 5mins. Only a pity on small pool and small gym.
"Decent location and reasonable value"
Good Points This hotel had a fairly central location, walkable to twin towers etc. It is also very tall so easy to spot. Breakfast wasn't included in our booking, so we paid for it one day, it was average and ok value. Good price for city centre Bad Points Smoking is allowed in the corridors outside the rooms, so they are a bit smelly. The concierge […] staff do a very hard sell on overpriced day trips. I asked them to get me a taxi to the bird sanctuary and they put me in a double price mercedes (i only realised the cost inflation on the return journey in a standard cab). The concierge also tried to pressure me into other trips, once in the hotel taxi, they tried to sell more trips. You could easily get pay over the odds if you've just arrived and don't know how cheap KL is. My advice is walk a little bit and get a standard taxi. Read more
"Dorset KL"
The basic things were satisfying. Only down side was that the wifi was rather expensive.
This guest did not leave a comment.
"Dorsett Regency October 2011"
Helpful and courteous staff but hotel is a bit run down in landing areas. Expensive food and drink, fairly good location. Taxi rank just outside the hotel which tends to charge more than average. Even warned a taxi we had prebooked that he shouldn't charge less than 110 MR to LCCT whereas the meter read 72.
"Great Hotel"
Was abit disappointed with the late check out part. As the hotel do not extend free late check out. Overall, the hotel location is quite good.. Surrounded by all the 5-stars hotel, walkable distance to all the good food and shopping centres.. guess its only a few mins walk to berjaya times square, farenheit88, lot 10.. Will definitely stay with this […] hotel again! Read more
"Dorsett Regency - KL Malaysia"
The hotel was good and comfort. Good location. I got fed up when I wanted to extend the stay for just one day. The hotel staff were not co-operative and was not gentle. They asked me to make a booking through internet and we cannot extend the stay over the reception. Surprisingly when I asked for extension on first day, the other staff told it is over […] the counter. The Reception staff are not helpful. Read more
"Smelly hotel"
Hotel was ok but gad this terrible smell everywhere.. Would not go there again..
This was our first time at Dorsett Regency Kuala Lumpur. Overall the location is good - close to shopping centres. Hotel was clean and service was good. Highly recommended!
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