The Westin St. Louis - St. Louis

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Genuine Hotels.com guest review

Great accommodating staff and gigantic room.

Genuine Hotels.com guest review

All was great except management forget my honeymoon package.

Genuine Hotels.com guest review

Excellent location and good price. Very large rooms. Love the walk in shower.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Awesome hotel. Great service.

Genuine Hotels.com guest review

Hotel and room were very nice and comfortable. Location is great since it is right downtown and the Studium stop for the Metrolink is in front of the hotel. Very high recommendation for a hotel of this class.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very nice and comfy room.

Genuine Hotels.com guest review

Very nice Hotel, centrally located, comfortable walking to resturants and sites.

Genuine Hotels.com guest review

I was extremely surprised with how nice the rooms were setup and how nice the bathrooms were...definitely worth going back again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

can not say anything negative,hotel staff was wonderful and very helpful,We had a wonderful time would come back

Genuine Hotels.com guest review

very nice pet friendly

Genuine Hotels.com guest review

the location was incredible. the staff at the Westin is amazing I would highly recommend anybody to stay there. great place to go to a ball game and see downtown.

Genuine Hotels.com guest review

the staff, the property and the location was perfect. The wife and I have only postive to say about the Westin in St. Louis. Bring bubble bath for the tub, ask for another 100% cotton robe for the glass shower, extra POD for the coffee maker (only gave us one for three day stay) but unlimited free coffee in the am (bar area) - parking on the street […] free on weekends.... (at least it was for us) please check with staff or business in area 1st, subway inches away as well as the ball park. Read more

Genuine Hotels.com guest review

Free Breakfast was very good, hotel was very modern, comfortable and clean. High quality all the way around.

Genuine Hotels.com guest review

We enjoyed the hotel service and location across from Busch Stadium with an arch view!

Genuine Hotels.com guest review

I was pleased with all aspects of the visit. Quiet, comfortable room. Only one troubling aspect, two cars on adjacent lot had window broken out during the night.

Genuine Hotels.com guest review

Our checkin receptionist was not competent for directions (trolley pickup) and quite unfriendly but I think it was a front because she didn't know what she was doing but the wrong choice where customers are involved. She basically used the internet to find location which we already had and we simply wanted to know how to get to the stop from the hotel. […] One bellman was terrific with his personality & gave excellent advice for our query on night entertainment & good directions. Part-time car parking guy when we arrived neglected to tell us that from the valet exit, one can make a left to the parking lot and we had to wait 8 minutes to be able to turn right due to traffic and then go around the block to follow the itty bitty signs that are posted. The hotel can definitely improve on their signage for parking as well as everything else in the facility, i.e. parking/gym/surrounding locations. I was disappointed to have the wallpaper peeling in the room, mold in our shower, the caulk was poor & water leaked on the floor from the shower, hair dryer worked but settings button was broken and stuck on high/hot, only 1 outlet worked at desk, bed sheets were rough (very unexpected & disappointing for boasting about their beds). Restaurant food was good & most staff very nice & courteous. Coffee was too acidic for our tastes but grapefruit juice was terrific. Read more

Genuine Hotels.com guest review

I've stayed here many many times and never had an issue until this easter weekend. My room was dirty. Had black, red and blonde hair all over the floor in bathroom and in bathtub, a dog barked until late at night on Saturday and there were fruit flies all over the breakfast buffet. I typically love my stay. Never have a complaint until this one tim […] e Read more

Genuine Hotels.com guest review

Everything was great except the sheets on the bed! Would rate them as a one out of five! Draft beer at the bar could be colder!

Genuine Hotels.com guest review

One of the best accomodations ever. If you are staying in St. Louis, this is the place. Incredible rate, quality, and extremely friendly service. Very dog friendly as well. Doesn't get any better. Location is convenient to bars, restaurants, and right next door to Busch stadium.

Genuine Hotels.com guest review

Hotel is built in historic warehouses buildings. Huge lobby, our rooms were on the 7th floor overlooking the Cardinal's Ball Field. Just blocks from the River, the Arch, Museums, and Federal Buildings. Room was huge with high ceilings and tall arched windows that mimicked the view of the St, Louis Arch. We had two queen comfortable beds with luxury […] linens, and a huge modern marble bathroom. The Staff was very friendly and accommodating. Currently there is some highway construction in the area, but it was not too difficult to maneuver. Be sure to visit the very unique, nearby "City Museum." Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This is one of the best hotels we've ever stayed in. The room was spacious, clean and comfortable. The staff was prompt, courteous and professional. The location was good, if you're there for a ball game it's right next to the stadium. You're next to public transit and walking distance to shopping, restaurants and the arch. We will definitely stay here […] again if we come back to St. Louis. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We went for a weekend getaway and had a fabulous time. Our room was immaculate. We had separate shower/tub and a pillow top king size bed. They made us feel right at home with an upscale feel. We had the breakfast buffet included with our room and it was spectacular. We can't wait to stay again. Thanks Westin!!!!!

Genuine Hotels.com guest review

Amazing trip. I was traveling alone and stayed in St. Louis just one night, and I was comfortable, had privacy, and got everything I needed. Very clean, location is in a good part of downtown, walking distance from Arch, and staff was super quick to respond.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel exceeded our expectations. Everything was great. The only complaint that I have is that I wish the Hotel bar stocked more local St. Louis beers (other than Bud) We will definitely be back.

Genuine Hotels.com guest review

We stayed at The Westin for the weekend and loved our stay! The rooms were very clean and the staff was very friendly. Would definitely stay there again if ever in the St. Louis area!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very comfortable, pleasantly chic hotel with friendly and accommodating service. Convenient location within walking distance of the St. Louis Gateway Arch and walkable downtown areas. Enjoyed it for a family vacation.

Genuine Hotels.com guest review

It is a good place to stay, great rooms and service. Lots of fun within walking distance. Watch when you book online, when I booked through hotels.com it said it came with free breakfast, which it did not. We asked at the front desk and you have to book through Expedia to get the free breakfast. Very misleading on hotels.com site

Genuine Hotels.com guest review

Everything was incredible for or stay from parking to the breakfast buffet. It really made or trip that much better

Genuine Hotels.com guest review

We were very pleased with our stay at the Westin. Our view of the stadium, Arch, and downtown were great! Our room was clean and the bathroom was wonderful. My son loved the bi-level shower. The hotel's staff was very friendly and professional and breakfast at the hotel's restaurant was very tasty. Definitely recommend this hotel.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room was beautiful and comfortable. I will definitely stay here again.

Genuine Hotels.com guest review

I loved this hotel. I try to go to St. Louis every six months and I think that I'll be staying here from now on. The rooms are large and comfortable. The entire hotel is new and still has that new smell. The staff is amazing. They can answer any questions any time of day or night. For my stay I requested a small refrigerator in my room and they obliged […] with no charge. The location is great, it's only a few steps from Busch Stadium and the train. Read more

Genuine Hotels.com guest review

We went to St Louis for Comic-con and decided to spend the night for a weekend getaway as well. Although Comic- Con was a huge disappointment, the stay at The Westin made it worth while. The staff was fabulous. The room was beautiful and spacious. The free breakfast was extremly good. The Location was great, had a beautiful view of Bush Stadium. Thank […] you for the awesome weekend! Read more

Genuine Hotels.com guest review

Would have given 5 stars but The Westin is pet friendly (awesome) and a guest on our floor had two yorkies that barked most of the night.

Genuine Hotels.com guest review

We loved the Westin and stayed here because of our wonderful stay at the Westin in Memphis, TN., last summer. Your hotel is great, but for this stay, the construction caused people who were to meet us to become lost. This is not your fault, but just the circumstances across from Busch Stadium. When the construction is done and all the roads are again […] open, it will be a great visit for everyone. Read more

Genuine Hotels.com guest review

Excellent in all aspects

Genuine Hotels.com guest review

The hotel was great. Beautiful spacious room. Very large bathroom. the staff was very accommodating. Good breakfast. We will stay there again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This was one of the nicest hotels I have stayed at! It is right across the street from Busch Stadium and within walking distance of just about any attraction you want to see! The hotel staff is so friendly and accommodating! They also allow small dogs to stay too! I recommend this hotel highly!

Genuine Hotels.com guest review

We arrived early and were allowed to check in before the time stated in our agreement with no additional charge. The clerk, Yvette, that worked with me was a joy! She did everything in her power to get me a room at that time of day with everything I wanted. While I was not able to get the larger bed, she made sure the room had a bathtub (per my request) […] and was so kind. The breakfast was delicious with fresh fruit, eggs, bacon, etc. There was construction going on at the Stadium and with the MetroLink, but the noises did not bother us as we were on the 4th floor. Overall, it was a wonderful experience and I look forward to going again! Read more

Genuine Hotels.com guest review

My wife and I stayed at this hotel for two nights for a getaway weekend from kids and responsibility. The westin provided us that opportunity. The service was great, the staff was amazing, and the room was awesome. For the price that we paid, we really felt we received more than what we expected. Also, the breakfast was great hot food in a nice relaxing […] atmosphere. Thanks for the great stay. My wife and I will definitely be coming back here. Read more

Genuine Hotels.com guest review

My husband and I just needed a short getaway before the arrival of our second baby, and I was hoping to find a luxurious hotel in town without spending a fortune. The Westin was AMAZING. Everything about it is easy on the eyes and relaxing, almost like staying in a spa. Our bed and pillows were divine, but I think a bath in the deep soak tub with the […] white tea soap was my favorite part. The breakfast buffet the next morning was SO delicious - my only complaint is that when I got up to get some fruit, I came back to my table to find that my drinks and plate had been cleared away. It was busy, so I get that the waitress was trying to be efficient - but still! I wasn't done! The construction site outside our window was kind of lame, but when they finish building Ballpark Village just outside of Busch Stadium, the view will be fantastic. Other than that, everything was perfect. We are DEFINITELY going to return to the Westin, hopefully again and again. Read more

Genuine Hotels.com guest review