Lobby and staff were professional and friendly, but room was slightly rundown. Toilet seat should be replaced, caulking around tub was unsightly and deteriorating, the sink and tub do not drain properly, and there was no fan in the bathroom. The bed and linens were beautiful and comfy, and we loved the "butterfly pavilion" and it's amenities. We would […] stay here again if we get a reasonable rate... Read moreGenuine Hotels.com guest review
All of the above. The ,front desk personnel were great,personable, courteous, and helpful. Great stay.Genuine Hotels.com guest review
"beautiful, elegant hotel"
The entrance and lobby area of this hotel are almost breathtaking. Staff are courteous and friendly. The rooms are clean and well-equipped. The only thing we had an issue with was the water pressure coming out the showerhead. The lever on the bottom would not switch over well and left half of the water still coming out the tub spout. Other than that, […] GREAT STAY! Read moreGenuine Hotels.com guest review
"Um not what we were told!"
When room was booked, It was on screen as a suite, it was just a room, even called 2 days prior to ck in, was told the same, no it was just a room, light switches and door knobs were all dirty, maybe maintenance was in last, all in all not a bad stay.Genuine Hotels.com guest review
The Westin Westminster was quite relaxing, very upscale and at a great price! Room even had a view of the mountains! Only lack luster attributes were the shower that had no pressure to it. It had a nice waterfall shower head but then the handheld didn't have any pressure either. And the TV, had a good selection of channels but none in HD clarity! But, […] you don't go on vacation to watch TV, so that's something that can be totally overlooked! Overall a great stay, professional staff, comfortable rooms! Read moreGenuine Hotels.com guest review
Wasn't impressed. Didn't see why it is a 4 Star hotel. Parking isn't close to the hotel. Wasn't shown a map when I checked in to know where my room was or where I could park so I would be close to my room. The refrigerator in the room had a lock on it. I closed it and it locked and I had no key. Called the help desk and the lady wasn't helpful and spoke […] down to me. Overall it was a nice hotel but I don't think it was that nice the only reason I stayed there is because I got a good discount. Would never pay full price for this hotel. Read moreGenuine Hotels.com guest review
It was a great hotel with only one issue. My husband checked in before me and because I have a different last name than him they would not let me check in - they said for security reasons. I told them that I put my name in the reservation when I booked the hotel but they insisted it was not there. I had to wait in the bar for almost 2 hours with my […] daughter because my husband was at the pool with my son. It turns out that when my husband checked in he also made arrangements to make sure I was able to get in the room when we arrived. Somehow they did not get this in the system either. They did give me a free drink at the bar while I waited but it didn't seem to be worth the trouble because we were tired and just wanted to check into our room. Other than that the hotel itself was very nice and the bellman was very good to try to remedy the situation. Read moreGenuine Hotels.com guest review
"Excellent Option Between Denver and Boulder"
Stayed for a long weekend in May. Nice staff checked us in and there is proximity to a movie and shopping area, though there are a number of storefronts that are empty. Room was great-- comfortable and quiet, with a nice bathroom. And with quick access to both Downtown Denver and Boulder, we got to hit our favorite places.Genuine Hotels.com guest review
The hotel was nice. Only complaint was they did not tell us that late check-out was automatic on Sunday, and we could ask for a later checkout.Genuine Hotels.com guest review
"Great Time Away"
I loved the Westin! It was close to everything I needed to go to in Colorado. I especially loved there was a gym, indoor pool and even a jacuzzi there as well as a sauna room. Probably the best hotel I have stayed in!Genuine Hotels.com guest review
Staff was very friendly. Room was awesome. View was beautiful. Would definitely stay here again!Genuine Hotels.com guest review
"Snooty and dirty"
The shower had mold in the grout and dirt ground into the tub. Everything cost extra. I would not recommend. The staff was snooty and rude.Genuine Expedia guest review
"It was pleasant; staff was very courteous."
The only problem was that the shower/tub did not drain very well. We had trouble figuring out how to work the air conditioner.Genuine Expedia guest review
Good except for the barking dog and loud people in the hall coming back at night must have been partying.Genuine Hotels.com guest review
"Ok for one night"
For a Westin this is a pretty disappointing facility. They charge you the same as any Westin (no free wi-fi., ridiculous food prices, etc.), but not nearly as nice as most Westins. It was ok for a night but I would not stay there again.Genuine Expedia guest review
Very nice room quiet good service only complaint is housekeeping did not remove all the trash from previous room occupants found trash under the bedGenuine Hotels.com guest review
"VERY NICE PLACE!!!!!!"
EVERYTHING WAS PERFECT!!!!!!Genuine Hotels.com guest review
"Close to all family sponsored events"
A lot of attention to detail.Genuine Hotels.com guest review
comfortGenuine Hotels.com guest review
"Great Hotel with Fabulous Happy Hour"
My husband and I had a great experience. We are big Westin fans and try to stay at one whenever traveling, you know that the rooms will be clean, the bed will be comfortable and the staff will be friendly.Genuine Expedia guest review
Beautiful hotel, but had to switch rooms after stepping on a carpet tack cuz the carpet was coming up at bathroom threshold. Was also disappointed that the 2 beds were doubles, not queens. Self parking was across the street, which was a challenge. At the price we paid it was really great, but for a high end Westin, it was just ok.Genuine Hotels.com guest review
From the moment we entered the room to every little thing we saw we both gasped for a breath because we were blown away at the beauty of our view from the 12th floor west side and the amout of care that went into the details to make us feel comforted due to the loss of our Father and the celebration of our 25th Anniversary. It made us want to come home […] to Colorado for good. With our deepest heartfelt Thanks. The Jukola's Read moreGenuine Hotels.com guest review
"Overall great deal for the price"
The only downfalls were that the pool was way too cold for my children and that they advertised a free continental breakfast, but there was none. They had a restaurant, but it was expensive to feed a family for breakfast.Genuine Hotels.com guest review
"Nice place to stay"
Overall, this was a nice place to stay. Location was convenient and the restaurant on site was phenomenal. The beds seems smaller than queens and there was no fridge in the room. The will bring one to you on request. Service was great but the hotel was not as comfortable as I expect out of a 4-star.Genuine Hotels.com guest review
"Westin near where family lives"
The hotel was nice, and all the customer service employees that I interacted with were helpful and pleasant.Genuine Hotels.com guest review
"Nice hotel close to promenade."
Enjoyed our stay, very clean and comfortable. Restaurant in hotel is beautiful and very good. Great staff.Genuine Expedia guest review
Wonderful hotel, staff & restaurant. Very clean & comfortable. Accommodating staff.Genuine Expedia guest review
"Great to avoid Boulder crowding"
Hotel was easy to find and get to, even with all of the highway construction. There are shopping centers and plenty of restaraunts close by. The restaraunt inside the hotel was an excellent choice for dining as well! Room was very clean and the bed was surprisingly comfortable! I will definitely be booking a room here for any future stays in Boulder […] I may have. I was in Boulder for a graduation at CU and didn't want to fight the crowding of the areas near campus, so this was an excellent choice! Read moreGenuine Hotels.com guest review
Very confortable, clean And we'll locate Word definitely the trip and the priceGenuine Expedia guest review
"Rocky Mountain Gem"
Great hotel. Walkable to a number of different amenities (restaurants, movie theater, entertainment complex). View were amazing of the Rockies. Only complaint was slight difficulty finding a parking spot in their lot or street parking. Otherwise, a great stay.Genuine Hotels.com guest review
I personally love the place. All service person in the hotel were super nice, friendly, and helpful! The hotel is also dog friendly! I will have to come back and bring my dog!Genuine Hotels.com guest review
"Wonderful!!! Perfect Location"
The hotel is a beauty, great staff, great location, lots of great things todo close.Genuine Hotels.com guest review
It was a very nice hotel, and the staff was extremely helpful. I would definitely stay there again!Genuine Expedia guest review
"Great view of the mountains."
Excellent service and excellent view! Also has nice access to the plaza across the street that has theaters, arcades and a variety of restaurants. I highly recommend to anyone going to Westminister. Also the drive from the airport to the hotel is quick and easy.Genuine Expedia guest review
"Love Westin hotels!"
There were a couple of things that I noticed that were different with this location. One was that they wanted to charge for WiFi access in the room. The other was the refreshment bar was locked (I don't remember that last time we stayed at Westin). the bed was very hard and not comfortable. The room was clean and felt good otherwise.Genuine Expedia guest review
The hotel itself is decent enough due to the efforts of the staff. While the overall tone of my trip there was for business in order to find a house in the area, I had brought my wife under the pretense that I could make it a somewhat romantic trip. This failed as soon as we walked into our first room and she thought I took her to fat camp as there […] were free weights and an exercise bike in the location where a couch would go. This was a non-issue as the hotel has rooms for the active traveler which I would consider a plus along with the standard rooms. However, in either case, the rooms themselves are small which led to claustrophobic feeling. The beds and pillows were quite uncomfortable as well as showing signs of extensive use. The shower left a bit to be desired as the fixtures were of the rain head type and lacked any water pressure. The last negative was the cost of wifi as the rates per day matched my home monthly rates. I have found a most hotels, this amenity has been made free or drastically reduced in price. The last positive, after spending two nights in the first room, my request to the front staff to be relocated to another room was completed with haste and the sincerest apologies about the first room not being acceptable. Unfortunately the room change did not result in an improvement over the previous observations. Read moreGenuine Hotels.com guest review
Beautiful hotel and great staff.Genuine Hotels.com guest review
Staff was very friendly - good customer service. Was quickly accommodated for an early check-in and late check-out.Genuine Expedia guest review
This hotel was more than I expected. It was in a great location and from the moment you pull up to the front door a good time. The down side was the lack of wi fi in the guest rooms. There was a fee to receive service in the rooms and it was pretty slow. The Wi fi in the lobby worked good but then had to be out of the comfort of my room.Genuine Hotels.com guest review
Stayed 3 nights for Easter with the family . Came back for our last night at 8:00 PM. and the room hadn't been cleaned. Took another 30 min for house keeping to show up. Almost a great experience, some one dropped the ball.Genuine Hotels.com guest review
"We wanted a last minute stacation."
Staff was extremely nice. Room was clean and comfortable. Would definitely return or would refer this hotel to others.Genuine Expedia guest review
"Not a Four Star Hotel"
While the staff at the Westin in Westminster were kind and helpful the hotel itself was a bit shabby, with poor quality furnishings and an overall "used" feel. The view to the east, though not facing the Rockies, was preferred as there were minimal freeways whereas the view to the west was of a large freeway interchange and a big box store strip mall. […] One is not able to open the windows which created a very stuffy environment. It worked, but I wouldn't stay again. Read moreGenuine Hotels.com guest review
"Nice, but won't be returning"
The hotel itself was very nice, but they seem to have far too many additional charges. $9.95 per day for internet, they held $75.00 on my credit card for 'incidentals" which was absolutely fine, but then there was an additional $96.92 (also for incidentals?) that I was told would drop off.. and it has not. Parking was across the street from the hotel, […] while the valet parking lot (which was directly in front of hotel) was empty, the charge for valet was $15.00 a night. When I pay almost $200.00 a night for a hotel I would like to see internet & parking included. Read moreGenuine Expedia guest review
The employees were very friendly and helpful. I very much enjoyed my stay.Genuine Hotels.com guest review
"The Westin Wesminster"
We stay here at least once a year and we always have a good experience.Genuine Expedia guest review
"westin - great suburban location"
Great high rise hotel out in the suburbs. normally I would never describe a suburban location as highly walkable, but this one is close, with direct adjacency to one shopping center (and ice rink!) and a walkable distance across the 36 freeway to another large shopping cluster, this location is great for both the car lover and those who want a break. […] Good transit access is a long walk, or short drive, with RTD Park N Ride less than a mile, and good service into downtown or Boulder from there. Hotel was great, lots of free parking. Did not eat there, but it smelled good. Read moreGenuine Hotels.com guest review
Very enjoyable stay due to helpful staff and nice hotel. Loved the plush towel and shower fixtures. Good food at Kachina Grill onsite and nearby restaurants. Right off freeway for convenient access in the area.Genuine Hotels.com guest review
"Did not clean my room for 3 night"
The hotel did not clean my room for 3 nights. This was in weekdays . When I called them they did not put every thing. For example they did not put lotion, soap,.. I saw some walking his dogs inside the lobby. I do not like pets (allergy)Genuine Expedia guest review
The hotel itself, the room and the grounds are very nice. It's very quiet, clean and the beds are comfortable. The staff is friendly and, for the most part, do a very good job. What's not to like? Well, for starters, they have this 'green' thing going on where they give you $5 coupon for coffee etc (at the Starbucks) if you choose not to refresh your […] towels and linens every day. Nice. Until you take your coupon to Starbucks in the lobby and buy your latte (for $2.80 or whatever) and they give you no change. And they don't tell you to buy two of them to cover the whole ticket... And the latte is cold. And the Internet is NOT free in your room. But you can use the slow free wifi in the lobby if you'd like... And they don't refill your 'free' coffee packets in your room. It was all the small stuff that told me they were acting like a bunch of chiselers. This is supposed to be a first class hotel. They should act like it, not like a penny-pinching 2 or 3 star economy inn. We stayed there because we thought this was a first class hotel and because (we assumed) that the Internet services would match. They were absolutely vital to the trip. What a joke. The Caribou across the street provided better coffee and better Internet. Read moreGenuine Hotels.com guest review
"i guess they have a race issue"
the room was clean i'll give them that. but other than being looked at as if it were 1965 I would rather stay at a comfort inn. lol everyone treated my wife and I as if we had broken the law for entering the hotel. wake up people slavery might have been a thing your family but it is 2014. unless your white I guess. I don't recommend this hotel you will […] not feel safe at all. Read moreGenuine Hotels.com guest review
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