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All hotels in Kenner, Louisiana, United States

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Rooms

	Adults	Children
Room 1:	Number of adults in Room 0	Number of children in Room 1

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

3 stars

1501 Veterans Memorial Blvd, Kenner, LA, 70062 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $89

available on 06/19/13

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1 room, 2 adults

Rooms

	Adults	Children
Room 1:	Number of adults in Room 0	Number of children in Room 1

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Landmarks near Country Inn & Suites By Carlson, New Orleans Airport, LA

Kenner - Louis Armstrong International Airport Hotels - New Orleans 1200 yards
Esplanade Mall Hotels - Kenner 1600 yards
Susan Park Hotels - Kenner 1700 yards
New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) Hotels - Kenner 1.1 miles
Chateau Golf and Country Club Hotels - Kenner 1.4 miles
All landmarks in Kenner

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Explore the world

Overview of Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

Location.
This hotel is in Kenner, 1.7 miles from the Esplanade Mall and three miles from Louis Armstrong New Orleans International Airport, the Pontchartrain Center, and Rivertown Repertory Theatre. The Treasure Chest Casino is 3.2 miles away, and the Louisiana Superdome is 12.6 miles away.

Hotel Features.
Country Inn & Suites By Carlson, New Orleans Airport provides a complimentary airport shuttle and complimentary continental breakfast. The fitness and business centers are open 24 hours a day, and wireless Internet access is complimentary. This smoke-free hotel has an outdoor pool as well as a restaurant and bar. Laundry facilities are on site, and dry cleaning is available. Newspapers and coffee are complimentary in the lobby.

Guestrooms.
Accommodations at Country Inn & Suites By Carlson, New Orleans Airport provide refrigerators, hair dryers, and in-room safes as well as hair dryers. High-speed Internet access and local calls are complimentary, and guestrooms have TVs with video games, pay movies, and premium cable channels. Beds come with pillowtop mattresses.

Image of Country Inn & Suites By Carlson, New Orleans Airport, LA, Kenner

4.2 out of 5 Excellent (265 reviews)

(Neighborhood average 3.8)
Hotels.com Guest Rating

Best service I've rec'd in a long time. Next vacation we will stay in on of you hotels. Hotel was easy to find by a Hotels.com guest on 06/04/13

Enter dates to check prices

Hotel Info: ‎1-866-539-8117‎

from $89

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Nights

1 room, 2 adults

Rooms

	Adults	Children
Room 1:	Number of adults in Room 0 age 18+	Number of children in Room 1 0-17

Studio, One King and One Sofa Bed, Non-Smoking

Suite One King Bed Non-Smoking

One King Bed, Non-Smoking, Roll In Shower

Guest Room-2 Double-NonSmoking

Two Queen Beds NonSmoking Guest Room

Suite, One King Bed, Accessible

Studio Suite Wet Bar

What you need to know

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Pets not allowed
Check-in time starts at: 3 PM
Discover
No rollaway/extra beds available
MasterCard
Visa
American Express
Diners Club

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property offers transfers from the cruise terminal (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Amenities

General
Designated smoking areas
Elevator/lift
Fireplace in lobby
Number of buildings/towers - 1
Patio
Restaurant
Smoke-free property
Suitable for children
Swimming pool - outdoor
Television in lobby
See more facilities
- 24-hour business center
- 24-hour fitness facilities
- Air-conditioned public areas
- Bar/lounge
- Cruise terminal shuttle (surcharge)
- Designated smoking areas (fines apply)
- Free guest parking during stay
- Free Wi-Fi
- Free wired high-speed Internet
- Meeting facilities size (feet) - 1100
- Meeting facilities size (meters) - 99
- Number of floors - 6
- One meeting/conference room
- Smoke-free property (fines apply)
- Total number of rooms - 94
- Tours/ticket assistance
- Year Built 2001

Rooms (all rooms include)
Blackout drapes/curtains
Clock radio
Complimentary toiletries
Cribs/infant beds available
Desk
Electronic/magnetic keys
Ergonomic chair
Iron/ironing board
Speakerphone
Welcome amenities
See more room details
- Air conditioning
- Cable TV service
- City view
- Climate control
- Coffee/tea maker
- Complimentary newspaper
- Courtyard view
- Daily housekeeping
- Direct-dial phone
- ESPN
- Extra towels/bedding in room
- Free local calls
- Free Wi-Fi
- Free wired high-speed Internet
- Hair dryer
- HDTV
- Hypo-allergenic bedding available
- In-room safe (laptop compatible)
- LCD TV
- Microwave
- Multi-line phone
- Pillowtop mattress
- Pool view
- Premium bedding
- Premium TV channels
- Private bathroom
- Refrigerator
- Shower/tub combination
- Sofa bed size queen
- Voice mail
- Wake-up calls

Services
Coffee/tea in lobby
Complimentary newspapers in lobby
Concierge services
Express check-out
Free breakfast
Free parking
Laundry facilities
Multilingual staff
Room service (limited hours)
Tour assistance
View more services
- Airport transportation (complimentary)
- ATM/banking

Business & Event
24-hour front desk
Audiovisual equipment
Banquet facilities
Business services
Event catering
Technology support staff

Accessibility Features**
Accessible bathroom
Accessible parking
Accessible path of travel
Braille or raised signage
In-room accessibility
Roll-in shower

**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

Awards

A Green / Sustainable Property - Third Party Certified
This property participates in Milieubarometer (Green Key), a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

Dining

Country Inn & Suites By Carlson, New Orleans Airport provides complimentary continental breakfast, including Belgian waffles, pastries, muffins and cereal, yogurt, fruit, bagels, coffee, tea, and juice.

Country Kitchen - Serving jambalaya, seafood gumbo, fish and meat dishes, and other entrees. Open for dinner Monday through Saturday. Located on the ground floor, next to the lobby.

Riverside Lounge - Menu includes cocktails, wine, and beer.

Recreation

Country Inn & Suites By Carlson, New Orleans Airport has an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Boating nearby
Ecotours nearby
Golfing nearby

Terms & conditions

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

All hotels in Kenner, Louisiana, United States

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30.006872, -90.247473

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A short guide to Kenner - Louis Armstrong International Airport

Best accessed by taxi or car, New Orleans’ airport is located in the city’s western suburbs, with Kenner at its side. Kenner’s history is center stage at Rivertown, a 16-square-block district along the Mississippi River. North of town, a moored riverboat on Lake Pontchartrain is home to the popular Treasure Chest Casino. Nearby, the Pontchartrain Center hosts conventions and trade shows.

see all hotels in Kenner

Nearby Activities & Points of Interest

0.50 - 1.0 mi

Esplande Mall - 1600 yards
Susan Park - 1700 yards

1.0 - 3.0 mi

Louis Armstrong New Orleans Intl. Airport (MSY) - 1.1 miles
Chateau Golf and Country Club - 1.4 miles
Westgate - 1.5 miles
Morgan Park - 2.2 miles
Rivertown Repertory Theatre - 2.3 miles
Pontchartrain Center - 2.3 miles
Louisiana Wildlife Museum - 2.3 miles
Rivertown - 2.3 miles
Treasure Chest Casino - 2.5 miles

3.0+ mi

New Orleans Lakefront Airport (NEW) - 13 miles
Belle Chasse Southern Seaplane Airport (BCS) - 17 miles
Houma - Terrebonne Airport (HUM) - 39 miles

All hotels in Kenner, Louisiana, United States

Reviews

All (265)
Business (37)
Romance (13)
Family (32)
Friends (6)
Other (177)

4.2 / 5

Excellent

Score breakdown (from 265 reviews)

5.0

(115)
4.0

(109)
3.0

(27)
2.0

(6)
1.0

(7)

Average rating for:

Cleanliness
4.5
Service
4.3
Comfort
4.4
Condition
4.4

Reviews: Overall

< Previous
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Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

5.0 / 5

Outstanding

"Best place to stay"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Best service I've rec'd in a long time. Next vacation we will stay in on of you hotels. Hotel was easy to find

Genuine Hotels.com guest review

2 night family trip in May 2013

A Traveller

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

Other trip

May 30, 2013

Marie

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

4.0 / 5

Excellent

"GREAT STAY AT LOVELY HOTEL"

Cleanliness
5.0
Service
4.0
Comfort
4.0
Condition
5.0

It was an amazing stay...lovely room, clean and comfortable, great price. Outside of thin walls, was a great stay. The breakfast was meager but satisfying. Will stay again and actually this will be my go to hotel wen i go home.

Genuine Hotels.com guest review

3 night trip in May 2013

CHRIS S

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

3.0 / 5

Good

Cleanliness
2.0
Service
4.0
Comfort
4.0
Condition
3.0

The stay was good. The sink backed up! I believe it was from the room above me. It did it twice. I informed the Management of the problem. This happened in the morning when I was leaving during the night and then again when I was at breakfast and returned to my room to find it had backed up. Informed Mgm of the problem when I left. Great hospitality. […] Front desk was very nice and kind. Would stay there again. Read more

Genuine Hotels.com guest review

1 night trip in May 2013

Stan

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

4.0 / 5

Excellent

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

4 night romance trip in May 2013

A Traveller

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

4.0 / 5

Excellent

"Not so great breakfast"

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
4.0

Breakfast is the most important meal of the day, but the breakfast at this hotel was dry, tasteless and unappetizing. Please please improve the breakfast.

Genuine Hotels.com guest review

2 night trip in May 2013

Stephanie

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

5.0 / 5

Outstanding

"I got what I paid for"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

I got what I paid for. Even though the hotel is very close to the airport, I never heard any noises.

Genuine Hotels.com guest review

1 night trip in May 2013

A Traveller

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night business trip in May 2013

Randy

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

4.0 / 5

Excellent

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

2 night romance trip in Apr 2013

A Traveller

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

5.0 / 5

Outstanding

"Wonderful hotel close to airport, but quiet."

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

The airport is literally within stone's throw of one of the airport runways, but I didn't notice any noise really. (I did hear the occassional plane when I was in the hallway, but not in the room itself.) The staff was friendly and accomodating. The location was convenient to the airport and highways, but it's located in an industrial area, so there […] aren't any restaurants or shops that I saw that was within a quick walk. However, they do have a restaurant and bar on site, so it wasn't really an issue. Read more

Genuine Hotels.com guest review

2 night trip with friends in Apr 2013

Peggy C.

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

4.0 / 5

Excellent

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
4.0

Hotel was nice, clean, and friendly but the neighborhood was not.

Genuine Hotels.com guest review

2 night trip in Apr 2013

Mom

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

5.0 / 5

Outstanding

"First Time"

Cleanliness
4.0
Service
5.0
Comfort
4.0
Condition
5.0

We stayed here for 1 night after our cruise so we would be close to the airport. Room was large and clean we were 3 adults. The only place where the cleanliness was not up to par was the bathroom, corner in the bath tub, caulking missing and mold was growing, tub mat was stained and looked pretty bad. Wish that the breakfast was served earlier so that […] we could get food before the airport, or at least have fruit available 24/7 so you can grab a fruit on your way out or when you check in late. Computer room was great, we were able to print our boarding passes. Wireless internet in the rooms would be better than the wired, forces you to sit at the desk instead of being comfortable in the bed while checking your email and surfing the web. Read more

Genuine Hotels.com guest review

1 night trip in Apr 2013

Nettie

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

5.0 / 5

Outstanding

"close enough to airport"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

only stayed one night and did not encounter any problems with check in or check out .. comp. airport shuttle great. room perfect.

Genuine Hotels.com guest review

1 night trip in Apr 2013

A Traveller

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

5.0 / 5

Outstanding

"Great location before flight early flight home"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Great facility. Tremendous breakfast menu with a special item every day of the week. Great welcome and room was large - two queen beds, microwave, and refrigerator.

Genuine Hotels.com guest review

1 night trip in Apr 2013

Steve

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

4.0 / 5

Excellent

"Great hotel staff"

Cleanliness
4.0
Service
5.0
Comfort
4.0
Condition
3.0

Good for an overnight stay waiting for a cruise or connection. Airport noise is very loud. Sounds like you are almost on the runway. Staff are very friendly and extremely helpful. Not a good location if you plan too spend much time in New Orleans.

Genuine Hotels.com guest review

Business trip

Apr 14, 2013

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

4.0 / 5

Excellent

"Good for airport"

Cleanliness
4.0
Service
5.0
Comfort
4.0
Condition
4.0

Best I've seen for overnight at airport

Genuine Hotels.com guest review

1 night trip in Apr 2013

A Traveller

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

5.0 / 5

Outstanding

"Peaceful"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Very convenient to the airport that I was flying out of after two days there with my boyfriend. Service was great. Restaurant was a little slow, but I think it's one guy having to run it and cook and wait on customers all by himself. Food was delicious!! Of course you hear planes taking off, but there were never people milling around making noise in […] the hallways. The do not disturb sign was taken seriously. Housekeeping was respectful of it, hehe. Would definitely stay there again even if I weren't needing to be close to the airport. Wonderful stay! Read more

Genuine Hotels.com guest review

1 night romance trip in Apr 2013

Beth

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

Family trip

Apr 9, 2013

Williams

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

4.0 / 5

Excellent

Cleanliness
5.0
Service
3.0
Comfort
5.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night family trip in Mar 2013

bruce

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

4.0 / 5

Excellent

"Convenient location"

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
3.0

First thing I noticed was the convenience of the location. Close to the interstate and local amenities. Second thing I noticed was the dirty glass sliding doors,which concerned me at first. After entering the hotel I was relieved to find it was very clean. Staff was polite. Only thing they did not have was a toothbrush that my friend needed be cause […] she forgot hers at home, but that really was no problem. It is very close to the airport. I really didn't find it too noisy. Overall, it was a quite comfortable place to stay. Read more

Genuine Hotels.com guest review

1 night trip with friends in Mar 2013

Janice

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

5.0 / 5

Outstanding

"Convenient location"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

The hotel staff were very friendly and helpful. The hotel was very nice, well maintained and clean. Great place to stay.

Genuine Hotels.com guest review

1 night family trip in Mar 2013

Angel

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

5.0 / 5

Outstanding

"Good convenient location close to MSY airport"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Good quiet place for the price paid. Bar and Restaurant closed on Sunday which is a bit disappointing.

Genuine Hotels.com guest review

1 night business trip in Mar 2013

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

4.0 / 5

Excellent

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night trip in Mar 2013

A Traveller

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

2.0 / 5

Fair

Cleanliness
2.0
Service
3.0
Comfort
2.0
Condition
2.0

This guest did not leave a comment.

Genuine Hotels.com guest review

2 night business trip in Mar 2013

A Traveller

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

3.0 / 5

Good

Cleanliness
4.0
Service
3.0
Comfort
3.0
Condition
4.0

The hotel is located next to the airport and we still slept good. The location was great for us...only 10 mins. from New Orleans.

Genuine Hotels.com guest review

Other trip

Mar 21, 2013

A Traveller

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

4.0 / 5

Excellent

Cleanliness
5.0
Service
3.0
Comfort
4.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

2 night trip in Mar 2013

A Traveller

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

5.0 / 5

Outstanding

"Very Surprised"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

I was very surprised and highly satisfied. Check in is 3:00, but because a room was ready, we got to check in at 11:00 which was great since I was traveling with small children. Staff was VERY friendly and EXTREMELY helpful. I didn't encounter any problems and the room was VERY nice. Seems like a new hotel. The decor was beautiful. I will definitely […] stay again for my next N'Awlins trip. Read more

Genuine Hotels.com guest review

1 night family trip in Mar 2013

LaKeshae

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

4.0 / 5

Excellent

"Near Louis Armstrong airport (NOLA)"

Cleanliness
5.0
Service
4.0
Comfort
5.0
Condition
4.0

A good place to stay if you have an early flight leaving from Louis Armstrong airport (NOLA).

Genuine Hotels.com guest review

1 night business trip in Feb 2013

Dennis

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

3.0 / 5

Good

Cleanliness
3.0
Service
3.0
Comfort
3.0
Condition
3.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night trip in Feb 2013

Joe C

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night trip in Feb 2013

A Traveller

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

5.0 / 5

Outstanding

"Great for proximity to Airport"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Very nice stay. We had an early flight, so instead of paying for parking we stayed the night at Country Inn and took their free shuttle to airport. We were able to leave our car at hotel until our return. The shuttle picked us up from airport (without delay). The driver was friendly and loaded our luggage in the van/shuttle. I will definately stay here […] again if I have an early departure flight from MSY (New Orleans International Airport). Read more

Genuine Hotels.com guest review

1 night trip in Feb 2013

Anonymous

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

4.0 / 5

Excellent

"Good value for the price."

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
4.0

Clean and comfortable for a one night stay very close to the airport.

Genuine Hotels.com guest review

1 night trip in Feb 2013

A Traveller

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

4.0 / 5

Excellent

"Good Business Hotel."

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
3.0

Excellent hotel and very friendly service. Clean room and the staff helped me get a restaurant in the evening.

Genuine Expedia guest review

Other trip

Jan 10, 2013

A Traveller

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

5.0 / 5

Outstanding

"What's a surprise!"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Well above our expectation in all categories. The only improvement we would like to see is a better coverage of your Wi-Fi. The signal kept dropping while we were surfing in our room (# 218).

Genuine Hotels.com guest review

3 night romance trip in Jan 2013

Eric

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

4.0 / 5

Excellent

"NICE HOTEL , GOOD SERVICES, CONVENIENCE LOCATION"

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
4.0

That is a good hotel , good location, good services and reasonable price .I have nothing to complains.

Genuine Hotels.com guest review

4 night trip in Dec 2012

HA DOAN

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

3.0 / 5

Good

"Bring slippers"

Cleanliness
2.0
Service
3.0
Comfort
4.0
Condition
3.0

We arrived very late. Our first room had so many stains on the carpet - it was disgusting. The clerk was very nice and moved us to another room, that had stains also - but not as bad as the first room. They are truly in need of new carpeting! We wouldn' walk in the room in bare feet.The breakfast was adequate. The frozen danishes got soggy as they defrosted […] - but make your own waffles always saves the day! Read more

Genuine Hotels.com guest review

1 night trip in Dec 2012

A Traveller

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night trip in Dec 2012

A Traveller

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

3.0 / 5

Good

"Great Hotel/Bad Staff"

Cleanliness
5.0
Service
1.0
Comfort
5.0
Condition
5.0

The hotel was great. We've stayed at Country Inn before. The cleanliness, comfort, decor, etc was terrific. The staff lacked a lot from the time we got there. Was told there was a shuttle from the airport, and then I waited two hours. When I called, the desk clerk wasn't helpful and said their driver called in was going to be late...just take a cab. […] The breakfast was great, but they wouldn't let you take a plate back to your room (only hotel I've stayed at that won't) and so if your family not with you, I watched them make a lady sit down and eat out of the to-go box THEY gave her. Read more

Genuine Hotels.com guest review

1 night trip in Dec 2012

A Traveller

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

2.0 / 5

Fair

"Wouldn't recommend."

Cleanliness
2.0
Service
3.0
Comfort
3.0
Condition
3.0

The blow dryer in the bathroom didn't work. The over all condition of the bathroom was not stellar.

Genuine Expedia guest review

Response by Country Inn & Suites By Carlson, New Orleans Airport, LA Thank you for taking the time to submit your review of your stay with us. Your input is greatly appreciated and I am sorry you were not able to utilize our amenity, I am surprised regarding your comments as we properly maintain all bathroom amenities and achieve standards which are a considerable upgrade for the Country Inn brand.

Other trip

Dec 21, 2012

A Traveller

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

4.0 / 5

Excellent

"Quality stay"

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
4.0

The clerk that checked me in had a rude personality but the night clerk was very helpful. Rooms was fine would stay again. Michael Memphis,Tn

Genuine Hotels.com guest review

Other trip

Dec 18, 2012

Michael

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

5.0 / 5

Outstanding

"Great place to stay!"

Cleanliness
5.0
Service
3.0
Comfort
5.0
Condition
5.0

Hotel was great! breakfast was fantastic, location was what we needed.

Genuine Expedia guest review

Other trip

Dec 17, 2012

Curtis

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

4.0 / 5

Excellent

"good experience"

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
4.0

It was a very comfortable, conveniently located hotel, with friendly staff.

Genuine Expedia guest review

Other trip

Dec 16, 2012

A Traveller

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
4.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night trip in Dec 2012

A Traveller

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

3.0 / 5

Good

Cleanliness
1.0
Service
3.0
Comfort
2.0
Condition
2.0

The hotel is right at the end of the airport runway. Airliners seem to be flying in the window. The hotel itself looks attractive. When we arrived the first room we were given had a huge blood stain on the bed spread. The second room was better but it looked as if the floors hadn't been vacuumed in weeks. We found pieces of crackers and other food on […] the carpet. The fitness room has two exercise bikes and two treadmills. The treadmills worked, the exercise bikes didn't. Read more

Genuine Hotels.com guest review

3 night trip in Dec 2012

WBurbsTraveler

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

2.0 / 5

Fair

Cleanliness
2.0
Service
3.0
Comfort
2.0
Condition
2.0

Dirt and dust in every crack and crease. My linen looked clean but smelled like cigarettes and paint was chipped off of the door handles. Front desk was nice and helpful. Quiet hotel stay and close to the airport and 15 min. From the cruise terminal. Otherwise clean but needs an update with carpet and hotel design...

Genuine Hotels.com guest review

Response by Country Inn & Suites By Carlson, New Orleans Airport, LA Thank you for taking the time to submit the review. We at Country Inn & Suites New Orleans Airport, take pride in providing the best in overall cleanliness and amenities. We are 100% non-smoking facility and we take this issue very seriously. Thank you for pointing out this isolated incident. We institute heavy penalty for guest not adhering to hotel policies and this incident will be investigated. When we hear comments of this nature, it alerts our team to be more watchful. We are glad you were satisfied with overall cleanliness and look forward to your future visit.

1 night romance trip in Nov 2012

cruiser

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

3.0 / 5

Good

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
4.0

A good hotel but you do get airplane noise from the nearby airport.

Genuine Hotels.com guest review

2 night trip in Nov 2012

R White

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

4.0 / 5

Excellent

Cleanliness
5.0
Service
4.0
Comfort
5.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

2 night trip in Nov 2012

A Traveller

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

4.0 / 5

Excellent

Cleanliness
5.0
Service
4.0
Comfort
4.0
Condition
4.0

Great hotel! The staff was friendly; however, the heat was not working in our first room. In the middle of the night we had to be changed to another room. Outside of that, my family and I had a good stay.

Genuine Hotels.com guest review

1 night family trip in Nov 2012

A Traveller

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night trip in Nov 2012

A Traveller

Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

4.0 / 5

Excellent

"Traveler's Respite"

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
4.0

I was only there for one night, with an early morning plane departure. The hotel's proximity to the airport and rental car agencies was ideal.

Genuine Expedia guest review

Other trip

Nov 25, 2012

Woody

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Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

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Overview of Country Inn & Suites By Carlson, New Orleans Airport, LA - Kenner

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Studio, One King and One Sofa Bed, Non-Smoking

Suite One King Bed Non-Smoking

One King Bed, Non-Smoking, Roll In Shower

Guest Room-2 Double-NonSmoking

Two Queen Beds NonSmoking Guest Room

Suite, One King Bed, Accessible

Studio Suite Wet Bar

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Score breakdown (from 265 reviews)

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