overall the inn is great you need help n the hksp dept would love to work for you did that job for 15yrs you need help in maintenance to . thank youGenuine Hotels.com guest review
"Clean bed and friendly service, but that's it"
Only extreme good humor kept us going throughout this stay. We picked this hotel because it was a cheap half-way point from Boston to Washington, D.C., our final destination. We literally needed a bed and a shower for a night, no complaints there. No bedbugs. Our *first* stab at a room was on the 4th floor, and the bed has already been used. Went down […] to the very nice and apologetic desk clerk to get a new room, and that one at least hadn't been used yet. However there was only one towel in the whole place, and one washcloth that was hung (looked used) over the shower rail. Down again to the nice desk clerk. There is about a two-inch gap underneath the door to the hallway which gives no comfort as to security, and the walls are so thin it was easy to hear the normal-level of conversations next door - even what episode of television they were watching! That gave the low level of comfort, it was hard to sleep hearing the noise next door. However awful the conditions, there were no bugs, the shower was fine, and none of our stuff got stolen. We have camped in worse places.. and that's about as good as the review gets :) Read moreGenuine Hotels.com guest review
It Took a Whole Night for the Heat To Start Workin.Genuine Hotels.com guest review
We checked out in one night the hotel was so uncomfortable. The people working in the hotel were very polite, friendly and helpful. However, the hotel itself is in terrible condition and the rooms are substandard. I would suggest the owners fix the entire place up or sell it and have another business put up here.Genuine Hotels.com guest review
The staff that I dealt with were courteous and friendly. The rooms were clean but looked run down. The beds were hard and uncomfortable. Couldn't adjust the room temperature to be comfortable. When I took a shower, the shower curtain was mildewed and I couldn't set the water so it would stay at a comfortable temperature. It kept ranging from scalding […] hot to freezing cold. Would I stay here again? Only if I absolutely had to. Read moreGenuine Hotels.com guest review
Room was filthy. Stains all over the carpet and it hadn't been vacuumed in a long time. The sheets had dark stains and smelled as if they'd been used for weeks. I was seriously concerned about bringing home bedbugs. Wireless didn't work and the person at the front desk was very rude when I called and asked about it. There were people drinking and smoking […] in the hallways. The shower didn't drain. The toilet didn't flush without holding down the handle. The police were called in the middle of the night to handle a disturbance in the hall. Two men were taken away. I didn't even bother asking for a wake up call. I picked this hotel because it was cheap and I didn't expect much, but it was considerably worse than I expected. Read moreGenuine Hotels.com guest review
"Only stay here if you can't pay > $50 ...Terrible"
Zero maintenance......Zero servicesGenuine Hotels.com guest review
"Close to where I needed to be"
One of the worst I have ever experienced. Too small. Old. Smelly. No microwave. No refrigerator. Old tv with unworking remote. No coffee. No hair dryer. Drawers that didnt work. Heater that blew cold air. No snacks. No continental breakfast.Genuine Hotels.com guest review
"An ok place"
An ok place for a night or two. Don't expect anything fancy though.Genuine Expedia guest review
"I didn't get murdered"
Made the huge mistake of booking a room here without reading any of the reviews first. This place is terrible. We walked in and got checked in quick enough but when we got to the room it was a HUGE let down. Everything was dirty. there were no covers on the bed just a sheet. when I asked for a sheet I was denied. Really?! Also the whole time I thought […] me and my friends were going to get murdered. we didn't, but still DO NOT BOOK A ROOM HERE Read moreGenuine Hotels.com guest review
Service was horrible, manager was rude, and rooms were unclean and uninviting.Genuine Hotels.com guest review
A convenient location does not mean you have to settle for no hot water, heating, towels, TV and unclean rooms and hallways. Management had us change rooms three times during stay to rooms that would have some basic necessities but lack others. I'm surprised it passes building inspections.Genuine Hotels.com guest review
"Clean and affordable"
Don't come here for your wedding night, but if you're just looking for an affordable and clean hotel this is a good choice. We had no issues here. There's limited parking, but the hotel staff will help you find somewhere.Genuine Hotels.com guest review
"Army navy game bust"
The hotel was old and run down. The beds had two sheets and cover only and were not very comfortable. There seemed to be an on going problem with ice machine being empty.. I had to go next door and purchase a bag. I asked the woman at the desk if there was any ice in the basement and she told me she didnt know! Well i knew and the answer was no.Genuine Expedia guest review
"Room to get when your broke, only if discounted.."
No bathroom fan, cool air creeps in between the half inch gap between each side of the room door. Most of the rooms are open and being stripped and worked on, which is well overdue.Genuine Hotels.com guest review
"Cold AND OLD"
worst hotel i have ever had! the first room i was given had not been cleaned at all the next room was freezing cold and the heater only had an on off switch and when turned on the thing made more noise than heat.i decided to give it some time to warm up so i went to get some dinner was gone about 2 hours.when i returned the room was still freezing,when […] i call the front desk they told me to give it more time gave it another hour then requested to be moved to another room at this time they said i had been in this room to long and the could not move me i went crazy mad! attemted to take a hot shower and when i turned on the water the walls stated leaking water onto the floor nrver seen anything like this.then i tried to shave and when i pluged in my beard trimmers i found out that the outlets didnt work frot desk only said there was no maint. on duty at that time. i could tell more but i think my message is clear DONT WAST YOUR TIME OR MONEY ON THIS PLACE Read moreGenuine Hotels.com guest review
Bad atentionGenuine Hotels.com guest review
Room on 4th floor had no access to advertised Wi-Fi. Had to use lobby adjacent registration desk for internet access. Chinese toilet wasted water and time by constantly becoming obstructed, requiring a plunger and multiple flushes. Bathroom lacked any shelving or counter and lacked towel racks. There was no hair dryer, microwave, coffee maker, refrigerator. […] Remodelling noises began promptly and loudly at 7 AM. No maid service was provided the first day of 6-day stay. Four of the six drawers in the room could not be opened. There was no room thermostat. One facecloth provided for two guests. The shower & television worked. Read moreGenuine Hotels.com guest review
"it is what it is..."
i feel sorry for whoever pays the full price to stay there! luckily i stayed there half off from a black friday deal! and it was good for what it was...a place for me to screw my side girl! if you are going there for that you have the right place. but hopefully not at their regular rates. service was poor, the overall look was not good but the room […] itself wasn't bad. Read moreGenuine Hotels.com guest review
"Not Great for Family. !"
Check in was fine if a girl with a head scarf (NON RELIGIOUS) is ok with you. I didnt kmow they still had hotels with OLD Fashioned hard copy KEYS ...lol The beds were made if that counts the sheets were acceptable The tubs Cold water faucet in Rm.404 needed a washer on it as it Leaked dreadfully which caused a Massive puddle on the floor everytime […] you showered and I stayed for 2 days so it was an issue. also BEWARE of the elevator it broke down the first night I was there and 2 men were stuck inside...To which the staff security I suppose was real rude about. Read moreGenuine Expedia guest review
"not for families or long term"
this isn't the Taj Mahal or the four seasons so i wasn't expecting much since it was so cheap. it is a very good location with a mall and several eating spots. And i got what i expected for the price. i only needed it for one night so it worked for my needs and i will be returning when i have to go back to Philly because its close to where i need to […] go. but beware there is a club on the first floor so make sure you get a room on the higher floor. Read moreGenuine Expedia guest review
"A very low maintained hotel"
This hotel was very poor in maintenance. They could have done a lot more improvements.Genuine Hotels.com guest review
"update your tetanus shot"
Dirty, smelly, decrepit building. Filthy, old, uncomfortable rooms. No A/C in rooms. No irons in rooms. The only blanket on the bed was the bed-spread that they had not washed. DO NOT STAY HERE unless you like filth, dust, the smell of stale cigarette smoke, moldy fixtures and other peoples' pubic hair all over your bathroom. I checked out early and […] ate the charge to stay somewhere nicer. Do your self a favor and avoid staying in this dump. Yuck. Read moreGenuine Expedia guest review
Hotel was not clean. Did not want to touch anything in the room. No working electrical plugs in the entire room.Genuine Hotels.com guest review
No controlled heat or air in room water not hot in morning very old dirty, rude service,probably one of the worst hotels I've ever been n I been to alotGenuine Hotels.com guest review
"not great, but cheap and a good stay."
I thought the curtains were too flimsy, the channel is only stuck on the history channel in my room. Luckily, I like history. There were no blankets other than the top one, which I usually toss, since hotels are notorious for not cleaning them. Other than that, the location was good, the bed was comfortable, and overall it was a good cheap place to […] stay that was about 30 minutes away from city center Read moreGenuine Hotels.com guest review
The bed was not comfortable and there was insufficient bedding to provide warmth. It also had an unpleasant odor. In the bathroom there was nowhere to put anything down and there were only two towels. There was noise from other rooms. I would never return there.Genuine Hotels.com guest review
"Disappointing hotel for a good price."
ok, the stay started alright. I had a bit of trouble with the TV and staff came quickly to show me what had to be done, and many have had the same lack of directions. I asked for a wake-up call, as the phone said 'dial 0' for this. I was told they don't do wake-up calls. There also was no radio/alarm clock, so I resorted to my cell phone alarm. I […] was awaken at 3 AM by a party starting up next door. My walls were vibrating like they were the speakers and it was very loud. I called the front desk and asked if they had any noise policy for 3 o'clock in the morning. I was told "no we don't," and not asked anything about why I might be making such a call at that hour. I tried to set the thermometer to a bit warmer than the room was...maybe low 60's. There was no adjustment, nothing to set. The switch that controlled the "maybe it's a heater, maybe it's an air-conditioner' turned it on, but it blew around the same cold air in the room. The shower faucets leaked so that there was no way to avoid a bit puddle on the floor as the water ran along the rim and fell to the bathroom floor. And there was no floor mat to soak it up, only one of my towels. The price was very good for the area, and the location was fine for me, but the hotel itself left much to be desired. Read moreGenuine Expedia guest review
We had trouble finding the hotel and when we called for directions the woman couldn't explain where it was. The room was non-smoking, but reeked of smoke. We had a reservation for our trip back, but cancelled. The location was fine, but this hotel is really due for a major overhaul.Genuine Hotels.com guest review
"Fair From Acceptable"
I had questions when I first pulled in and you have to drive in opposite direction than indicated to use their parking garage. You have no idea who is working and who is visiting. Staff not uniformed and looks like a garage operation moved indoors. Room had a box fan, tub with previous users hair included and two tiny hand towels. Also security was […] of a concern. It was a keyed entry with no internal locking mechanisms to ensure someone could not open and walk into your room. Far cry from the Ritz it used to be. Read moreGenuine Hotels.com guest review
"Rude ignorant manager"
The hotel was run by a bunch of unorganizerd ignorant people. That tried to tell me that i didnt book 2 rooms at their dirty hotel even though i had two seperate confirmation pages printed out. They then tried to tell me that they wernt responsible for giving me my money for the one room that i paid for back, and said hotels.com was responsible for […] there mistake. They then found the other room that i booked in a different folder. After they basically told me i was a lyer and got rude with me i got no appolgy for there incompitence. Then there was no parking unless you wanted to get parked in 2 cars deep. Once we got to our room it was hot as he ll with no ac just a box fan. The tv only got 2 channels espn and scrambled mexican channel. The elevators worked very slow, buttons were all smashed up and doors had duct tape holding the metal pannels on. We then locked ourselves outta the room by accident so i went to get a key and i was told that i had the only one and I would have to wait till sunday mourning the day im suspost to check out to mabye get another 1 so i used a credit card to shimmy the door lock which worked. Then the toilet broke in the one room. And ther was large fresh blood stains in the stairway carpet i know it was blood bc the persons bloody tissues were also sitting on the carpet next to the stains which went on 2 floors that was your other opition instead of the elevator this mess never got cleaned up while i was there very unsanitary. Read moreGenuine Hotels.com guest review
"Could've been better"
So I had a non-smoking room but it smelled like smoke. Next the shower didn't work. The good thing though was location to all the restaurants and shopping centers. The room was tidy & clean can't complain about that.Genuine Hotels.com guest review
"What a dump!"
There was no air conditioning in the entire building! It was ridiculously hot in the rooms. The plumbing leaked so bad it looked like a waterfall running out of the lobby ceiling. The floor in my room was wet from the leaky pipes. The room smelled horrible, probably from the wet floor in the extremely hot room. There were buttons missing in the elevators, […] you had to press on an exposed light bulb for the lobby! I would never recommend this hotel to anyone for any reason! Read moreGenuine Hotels.com guest review
"Hell on Earth"
Is a club on the first floor with loud bass music playing till 3 in the morning. Was evident by the noise at one point was a huge brawl with cops eventually showing up. The next morning heard someone got stabbed. Hotel is one of the dirtiest places ive ever stayed. The surrounding area/neighborhood is rather nice with quite a bit of retail and other […] decent hotels, but for some reason this place draws all the hood rats. Would never recommend staying there. Read moreGenuine Expedia guest review
The reception at the check-in counter was not satisfactoryGenuine Hotels.com guest review
When I walked into my room, food was all over the wall which I believe was old chilli. They moved me into another room in which the bed was dirty, no hot water, and the remote did not work. Again they moved me back into the same room in which they did removed the old food off the wall and the hot water was really hot. however, I was skeptic about the […] bed and bed bugs so I slept with clothes on. I did not get any sleep because airplanes was flying constant, street traffic, loud people. This hotel is not for some one who wants to relax or be romantic. I will never come here again on business. They charge too much for this hotel. its not worth it. Read moreGenuine Hotels.com guest review
Someone was banging on the door all night and woke kids and kept me upGenuine Expedia guest review
"Poorly managed place to stay....."
The hotel is old and kept to a minimum level. Antiquated and gaudy decorations. The young lady at the front desk was not professional at all. She did provide service but she was a ghetto as they come. The room was dingy, the cleanliness of my linen was suspect at best. There was no iron and ironing board in the room. I will never stay at that place […] again. Read moreGenuine Expedia guest review
The reason of my trip was to attend the Made In America Festival in Fairmount Park. We didn't realize how lengthy it actually was to the destination because the park is huge, but that's besides the point. Basically, you get what you pay for. It's cheap and that's what you get. It is a motel at the end of the day and not a Sheraton or a Hilton (though […] there was a Hilton a block away). We booked for 3 nights but left on the second. It's DOABLE. If all you need is sleep, it's not bad. It's not very clean, the towels were stained. I slept over the bed covers, fully clothed because I just didn't want to lay on any motel sheets. This is an alright place if you need a quick and cheap place to sleep, but otherwise it's pretty bad. We were all expecting way worse. Also, the neighborhood is nice and calm. Read moreGenuine Hotels.com guest review
This was about what I expected. This is probably a 1.5 star hotel so not quite a 2 star. It was generally ok. But the bus to downtown was very close by and an express except it had limited availablity at night.Genuine Hotels.com guest review
"Hotel in bad condition"
It was in the middle of summer and the ac doesnt do a thIng, woke up sweating in the middle of the night. The shower went from normal to blistering hot to frezing cold in seconds. The "free parking" was ridiculous, it consisted of roughly 20 spots that were completely taken up, which required us to park on the street. The employess at the front desk […] were useless, and only offered to rent us a fan for $5 a night. Do not waste your time at this dump of a hotel. Read moreGenuine Hotels.com guest review
The service was terrible the room was hot and when we complained about it we were told it would take a while to cool off but it never did. Also there were several parties going on downstairs with people loud and hanging in hallways and outside sitting on vehicles.Genuine Expedia guest review
"decent enough for a one night stay"
we stayed here for the night to attend a concert at the mann center. the location is close to the mann but farther out from the heart of philly. the hotel itself has seen better days- drawers didn't open, the furnishings were all old and worn down, the blinds didn't all close properly, the towels were stained and the bathroom was less than stellar. […] it was good enough for a night stay, but i wouldn't have wanted to stay longer. Read moreGenuine Hotels.com guest review
Looks great, first impression is very good, but all that glitters is not gold , a lot of old and cheap poorly renovated, including door locks flashy but unsafe.Genuine Expedia guest review
Front desk lady was very unprofessional. At 3 am some thuggish looking guys banged on our door pretending to be room service and tried to force their way into the room. I called the front desk about it they told me they had other people complain about it but didnt say what they were doing to fix thw issue. The next morning at 6 am they were cleaning […] the room next to mine and vacuuming and banging into the walls and had music playing very loud to the point that i just had to wake up. Overall, it was awful. Never again. Read moreGenuine Hotels.com guest review
When entering the room, the first thing noticed is the awful stench seeping from the walls itself. It was in very poor condition and it had an un-nerving feeling to the whole atmosphere of the room. However! The AC worked. That was a plus. Thankfully, only spent the night in this hotel and spent the majority of the evening out, but was still highly […] uncomfortable to sleep in that room. I would not recommend this hotel to anyone looking for anything other than a cheap place to sleep. Read moreGenuine Expedia guest review
I would consider this hotel a bare bones hotel. The furniture was chipped, the soap was of poor quality, the TV had some channels with no sound. There didn't seem to be anything thoughtful from management to make the guest more comfortable. Location was very convenientGenuine Hotels.com guest review
facilities not too great, but price was very low. Booked this room late at night when it was hard to find something. Expect "bare bones" type of accomodations. Located in very nice area.Genuine Hotels.com guest review
"Didn't like it at all"
I was not happy at all with this hotel. It was dirty and disgusting!!!!! It looked like our room had never been cleaned. There was dirt all over the floor and it was just down right gross! The cops were called to our hotel for violence in the middle of the night!!! I am NOT pleased whatsoever.Genuine Hotels.com guest review
it was cheap and convenience to my transportion, all the help was nice to usGenuine Hotels.com guest review
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