Sofitel Philadelphia - Philadelphia

120 S 17th St, Philadelphia, PA, 19103 United States
Hotel Info: 866-539-0036
Guest rating 4.7 / 5
97% Recommend
(Neighbourhood average 4.1)
4.7 overall guest rating
Reviewed by 385 guests
Average for the neighbourhood is 4.1
"Service is an issue"
Room and facilities were very nice. Service needs some improvement. Back-up of cars for valet par...
12/09/09
39.9508, -75.16897
Hotel coordinates:

Street map

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Guest review summary

  • 4.7 Average rating: All Trip Types
  • 97% Recommended
  • 385 Reviews
  • 4.7  Hotel Service
  • 4.8  Room Comfort
  • 4.8  Hotel Condition
  • 4.8  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (385) 4.7
Business (72) 4.6
Romance (113) 4.8
Family (26) 4.8
With Friends (50) 4.8
All Others (124) 4.7

Overview

Location.
This business-friendly city-center property is located in Philadelphia, close to Rittenhouse Square, Academy of Music, and Kimmel Center for the Performing Arts. Also nearby are Ben Franklin National Memorial and Reading Terminal Market.

Features.
Sofitel Philadelphia has a health club and a fitness facility. Business amenities include wireless Internet access (surcharge) and audio-visual equipment. Sofitel Philadelphia has a restaurant and a bar/lounge. Room service is available during limited hours. Event facilities consist of a ballroom, exhibit space, conference rooms, and banquet facilities. The staff can arrange tour/ticket assistance, wedding services, event catering, and dry cleaning/laundry services. Additional amenities include valet parking, room service during limited hours, and a concierge desk.

Guestrooms.
Amenities featured in guestrooms include air conditioning, minibars, and complimentary newspapers. In addition, amenities available on request include hypo-allergenic bedding, extra towels/bedding, and wake-up calls. Guestrooms have cable/satellite television with pay movies. Business-friendly amenities include voice mail. Complimentary bottled water is provided. All guestrooms provide complimentary bottled water. Bathrooms feature separate bathtubs and showers, bathroom phones, and bathrobes. Guestroom services include a turndown service and housekeeping.

Notifications:

  • Guests must be at least 21 years old to check in at this property.
  • Additional fees and deposits may be charged by the property at time of service, check-in, or check-out.

    • Valet parking: US$ 36 per night

    Why book with us?

    • Hotels.com doesn't charge cancellation fees
    • We're just a phone call away: 800-2-HOTELS (800-246-8357)

    Amenities

    Services

    • ATM/banking
    • Babysitting or child care
    • Breakfast available (surcharge)
    • Complimentary newspapers in lobby
    • Concierge desk
    • Doorman/doorwoman
    • Express check-out
    • Fitness facilities
    • Health club
    • Internet access in public areas - high speed
    • Internet access in public areas - surcharge
    • Limo or Town Car service available
    • Multilingual staff
    • Parking (surcharge)
    • Parking (valet)
    • Porter/bellhop
    • Room service (limited hours)
    • Safe-deposit box - front desk
    • Security guard
    • Shoe shine
    • Tour assistance
    • Wedding services
    • Wheelchair accessible

    Business & Event

    • 24-hour front desk
    • Audio-visual equipment
    • Banquet facilities
    • Conference room(s)
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space

    Accessibility Features**

    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible path of travel
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Rooms (all rooms include)

    • Air conditioning
    • Bathrobes
    • Bathroom phone
    • Cable/satellite television channels
    • Climate control
    • Clock radio
    • Complimentary bottled water
    • Complimentary newspaper
    • Cribs (infant beds) available
    • Designer toiletries
    • Extra towels/bedding
    • Hair dryer
    • High-speed Internet access
    • Housekeeping
    • Hypo-allergenic bedding available
    • In-room safe
    • Internet access (surcharge)
    • Iron/ironing board
    • Makeup/shaving mirror
    • Minibar
    • Pay movies
    • Separate bathtub and shower
    • Turndown service
    • Video-game console
    • Voice mail
    • Wake-up calls

    General

    • Air-conditioned public areas;
    • Ballroom(s);
    • Bar/lounge;
    • Elevator/lift;
    • Number of floors: 14;
    • Number of meeting and conference rooms 15;
    • Number of rooms: 306;
    • Restaurant(s) in hotel;
    • Tours/ticket assistance;
    • Umbrella;
    • Wireless (high-speed) Internet access - surcharge;
    • Year Built 2000
    Check-in time is 3 PM
    Check-out time is Noon
    Pets accepted

    Extra-person charges may apply and vary depending on hotel policy.
    Photo identification and credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Know before you go

  • Guests must be at least 21 years old to check in at this property.
  • Awards

    A Green / Sustainable Property - Second Party Certified
    This property participates in The Green Leaf Environmental Standard (GLES), a second-party certification program. Second-party certification measures the property’s impact on one or more of the following: environment, community, cultural-heritage, the local economy. An assessment of a company’s sustainable tourism practices has been performed at this property by an assessor or auditor that is not independent of the second-party certification program.

    Sofitel Philadelphia is listed in the 2009 Travel + Leisure 500.

    Dining

    Chez Colette - Breakfast, lunch, and dinner are served in an informal 1920s ambiance at this charming French brasserie.

    La Bourse - Lobby lounge with floor-to-ceiling windows. Appetizers, light fare. Open from late morning until late evening. The lounge includes the So Connected Café; computers with complimentary high-speed Internet access and printers.

    Room Service - Available from early morning until late evening.

    Guestrooms Guestrooms

    Jr. Suite - 1 king, extra living

    Hotel Info: 866-539-8117

    1 king bed with hypo-allergenic featherbed. 500 square feet. Separate living room and dressing area. High-speed Internet access (surcharge). 37-inch flat-panel HDTV with pay movies, digital music, and video games. Multi-line speakerphone with voice mail. Complimentary newspaper. Minibar. Marble bathroom with separate shower and bathtub, L'OCCITANE bath amenities, bathrobes, and hair dryer. Iron/ironing board. In-room safe. Turndown service with Evian bottled water.

    All rooms include All rooms include
    • Air conditioning
    • Bathrobes
    • Bathroom phone
    • Cable/satellite television channels
    • Climate control
    • Clock radio
    • Complimentary bottled water
    • Complimentary newspaper
    • Cribs (infant beds) available
    • Designer toiletries
    • Extra towels/bedding
    • Hair dryer
    • High-speed Internet access
    • Housekeeping
    • Hypo-allergenic bedding available
    • In-room safe
    • Internet access (surcharge)
    • Iron/ironing board
    • Makeup/shaving mirror
    • Minibar
    • Pay movies
    • Separate bathtub and shower
    • Turndown service
    • Video-game console
    • Voice mail
    • Wake-up calls
    Accessibility features Accessibility features
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible path of travel
    • In-room accessibility
    • Roll-in shower

    These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    LUXURY ROOM - 2 double beds, Sunny Expos

    Hotel Info: 866-539-8117

    2 double beds with hypo-allergenic featherbed. Down comforter. Premium bedding. City View. 390 square feet. Desk. Wireless Internet access – surcharge. High-speed (wired) Internet access – surcharge. 37-inch flat-panel HDTV. Cable service. HBO. OnCommand Video. Multi-line speakerphone with voice mail. Free local calls. Complimentary newspaper. Minibar. Marble bathroom with separate shower and bathtub, L'OCCITANE bath amenities, bathrobes, and hair dryer. Iron/ironing board. In-room safe. Turndown service with Evian bottled water. Blackout drapes/curtains.

    All rooms include
    Accessibility features

    Room to be Selected Upon Check-in

    Hotel Info: 866-539-8117

    One king bed or two double beds with hypoallergenic featherbedding. High-speed Internet access (surcharge). 37-inch, flat-panel HDTV with pay movies, digital music, and video games. Multi-line speakerphone with voice mail. Complimentary newspaper. Minibar. Marble bathroom with separate shower and bathtub, L'OCCITANE bath amenities, bathrobes, and hair dryer. Iron/ironing board. In-room safe. Turndown service with Evian bottled water. Room type and quality depend on availability at time of check-in.

    All rooms include
    Accessibility features

    SUPERIOR ROOM - 1 king bed

    Hotel Info: 866-539-8117

    1 king bed with hypo-allergenic featherbed. 370 square feet. High-speed Internet access (surcharge). 37-inch flat-panel HDTV with pay movies, digital music, and video games. Multi-line speakerphone with voice mail. Complimentary newspaper. Minibar. Marble bathroom with separate shower and bathtub, L'OCCITANE bath amenities, bathrobes, and hair dryer. Iron/ironing board. In-room safe. Turndown service with Evian bottled water.

    All rooms include
    Accessibility features

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Photo identification and credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Valet parking: US$ 36 per night
    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
    Prices shown exclude taxes and fees unless otherwise stated.

    Area map

    Sofitel Philadelphia Center City, Philadelphia

    A short guide to Center City, Philadelphia

    Distinct neighborhoods comprise this pedestrian-friendly downtown. Family-run stands serve international cuisine at Reading Terminal Market in the Convention Center. The steps immortalized in Rocky lead to the Philadelphia Museum of Art in the Museum District. Upscale shops and restaurants surround Rittenhouse Square. Funky boutiques, restaurants, and bars draw an eclectic crowd to South Street

    see all hotels in Center City, Philadelphia

    Nearby Activities & Points of Interest

    Less than 0.5 mile

    • Downtown Philadelphia - 400 yards
    • Rittenhouse Square - 400 yards
    • Academy of Music - 500 yards
    • Civil War Library and Museum - 600 yards
    • City Hall - 600 yards
    • Kimmel Center for the Performing Arts - 600 yards
    • Free Library of Philadelphia - 700 yards
    • Rosenbach Museum and Library - 700 yards
    • Museum of American Art - 800 yards
    • Pennsylvania Academy of the Fine Arts - 800 yards

    3.0+ mi

    • Philadelphia Intl. Airport (PHL) - 6.3 miles
    • Northeast Philadelphia Airport (PNE) - 12 miles
    • Blue Bell Wings Field (BBX) - 14 miles
    • Mount Holly South Jersey Regional Airport (LLY) - 17 miles
    • Trenton Mercer Airport (TTN) - 29 miles
    • Wilmington New Castle Airport (ILG) - 30 miles
    • Coatesville Chester County G. O. Carlson Airport (CTH) - 37 miles
    • Millville Municipal Airport (MIV) - 40 miles
    • Princeton Airport (PCT) - 41 miles
    • Atlantic City Intl. Airport (ACY) - 47 miles

    Reviews

    Sofitel Philadelphia 2009.12.09
    Recommended Trip type: All Others "Service is an issue"

    Reviewed by a Hotels.com guest on Dec 9, 2009

    Room and facilities were very nice. Service needs some improvement. Back-up of cars for valet parking left us sitting in the street for 10 minutes being honked at before we could pull into driveway, then I had to look for someone to give keys to. No help was offered with our bags. Room service tray sat in hallway for 6 hours before being cleared. Most of the employees seemed dour and put out - which I don't expect in a 4 star hotel. Maybe because Philadephia is such a union town they have to accept that from employees.

    Overall Rating

    4.0 out of value="5"
    • 3.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Philadelphia 2009.12.06
    Recommended Trip type: Business "Boring Art, Good Service, Pleasant Stay"

    Reviewed by a Hotels.com guest on Dec 6, 2009

    The staff is really great at the Sofitel - helpful without being cloying. The place was clean and quiet and the room service was very good. The decor was modern and fresh looking, though the art was like an updated version of unoffensive lowest-common-denominator hotel art (in this case, pseudo-Zen). The bar area is nice -- hip, happening, warm. Generally a very nice place with excellent staff.

    Overall Rating

    4.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Philadelphia 2009.12.02
    Recommended Trip type: Romance "great hotel"

    Reviewed by Jim of Baltimore on Dec 2, 2009

    Everything was perfect. The rooms are very nice, elegant, clean and comfortable. The neighborhood is full of shopping and area around the hotel is clean and inviting and it feels safe. A city vacation at its best! The $36 valet parking is expensive, but not much more than the garages around, plus you can get your car in and out whenever you want with a 15 minute notice. Very convenient and nearby street parking is a nightmare.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Philadelphia 2009.12.02
    Recommended Trip type: Romance

    Reviewed by a Hotels.com guest on Dec 2, 2009

    This guest did not leave a comment.

    Overall Rating

    4.0 out of value="5"
    • 4.0 Hotel Service
    • 5.0 Hotel Condition
    • 3.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Philadelphia 2009.11.30
    Recommended Trip type: All Others "nice experience"

    Reviewed by a Hotels.com guest on Nov 30, 2009

    Hotel and it's accomodations what you would expect from a 4 star. The food was excellent as well

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Philadelphia 2009.11.27
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Nov 27, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Philadelphia 2009.11.26
    Recommended Trip type: All Others "A European treat"

    Reviewed by a Hotels.com guest on Nov 26, 2009

    We thoroughly enjoyed our stay. We were in town for the Philadelphia marathon and the location was perfect. We liked the European atmosphere, the down bedding, and the restaurant. The pick up breakfast before the marathon was an added blessing.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Philadelphia 2009.11.26
    Recommended Trip type: Family "Outstanding Hotel"

    Reviewed by Alan of Lincoln on Nov 26, 2009

    Our stay at the Sofitel Philadelphia was great! The staff went above and beyond (especially for marathoners staying here) and the location was very convenient. The quality of the room also exceeded expectations. I'll stay here again and recommend it without any qualifications.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Philadelphia 2009.11.26
    Recommended Trip type: Family

    Reviewed by a Hotels.com guest on Nov 26, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 4.0 Room Cleanliness
    Sofitel Philadelphia 2009.11.25
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Nov 25, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Philadelphia 2009.11.24
    Recommended Trip type: With Friends "outstanding hotel"

    Reviewed by a Hotels.com guest on Nov 24, 2009

    outstanding hotel

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Philadelphia 2009.11.17
    Recommended Trip type: Romance "Outstanding Hotel!"

    Reviewed by a Hotels.com guest on Nov 17, 2009

    Service was excellent, the room was gorgeous, the bed was like sleeping on a cloud! By far my best hotel experience.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Philadelphia 2009.11.16
    Recommended Trip type: Business "Very good hotel"

    Reviewed by a Hotels.com guest on Nov 16, 2009

    extremely comfortable bed. great neighborhood with cute shops and excellent restaurants. The only complaint is that they charge for internet use, which feels a little cheap.

    Overall Rating

    4.0 out of value="5"
    • 4.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Philadelphia 2009.11.07
    Recommended Trip type: Romance "great location"

    Reviewed by a Hotels.com guest on Nov 7, 2009

    a good time with a nice room, close to everything we wanted

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 4.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Philadelphia 2009.11.05
    Recommended Trip type: Business "OUTSTANDING HOTEL"

    Reviewed by Rosa of Boston on Nov 5, 2009

    Centrally located, huge clean rooms, great Sunday brunch, pleasant staff!

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Philadelphia 2009.11.01
    Recommended Trip type: Business

    Reviewed by a Hotels.com guest on Nov 1, 2009

    This guest did not leave a comment.

    Overall Rating

    4.0 out of value="5"
    • 5.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 4.0 Room Cleanliness
    Sofitel Philadelphia 2009.10.28
    Recommended Trip type: All Others "Outstanding Hotel"

    Reviewed by a Hotels.com guest on Oct 28, 2009

    Our two day hotel stay was wonderful. The Sofitel offered all the amenities you expect in a 4 star hotel. The room was very nicely decorated, had a beautiful marble bathroom and had one of the most comfortable beds I have ever slept in at a hotel. In addition, the staff was very pleasant and attentive. We would absolutely stay at this Sofitel again.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Philadelphia 2009.10.14
    Recommended Trip type: Romance "Nice Hotel"

    Reviewed by a Hotels.com guest on Oct 14, 2009

    Nice room, pleased with the service!!!!

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Philadelphia 2009.10.06
    Recommended Trip type: Business "Very Comfortabe Experience"

    Reviewed by a Hotels.com guest on Oct 6, 2009

    Overall my Sofitel experience was excellent with the exception of the day that I left the hotel for work at 8am and returned at 4pm and my room had not been cleaned. I was very upset given the expectation, branding and amount of money that I spent for the room. Other than this mishap, I really enjoyed my stay and I would return.

    Overall Rating

    4.0 out of value="5"
    • 4.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 4.0 Room Cleanliness
    Sofitel Philadelphia 2009.09.28
    Recommended Trip type: Business

    Reviewed by a Hotels.com guest on Sep 28, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Philadelphia 2009.09.27
    Recommended Trip type: Business "Staff Great, Room average"

    Reviewed by a Hotels.com guest on Sep 27, 2009

    The hotel is not as close to the convention center as it seems on the map, I felt like I was on the "Amazing Race". The staff was friendly and professional consistently but the room was worn looking including holes in the carpet as well as stains. 4 star service, 3 star room!

    Overall Rating

    4.0 out of value="5"
    • 4.0 Hotel Service
    • 2.0 Hotel Condition
    • 4.0 Room Comfort
    • 2.0 Room Cleanliness
    Sofitel Philadelphia 2009.09.27
    Recommended Trip type: Business "Good Location"

    Reviewed by a Hotels.com guest on Sep 27, 2009

    Many plus areas: excellent bed comfort; front desk, restaurant & lounge staff were super-accomodating; great location to walk to Convention Center or Rittenhouse Square; very safe. Only dissapointment was fragmented concierge service. Some that staffed the area were very helpful but one man scowled as I asked question and another (maybe it was a bellhop?) did not know answers to directions. But, if you got the right person, all was great.

    Overall Rating

    4.0 out of value="5"
    • 4.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Philadelphia 2009.09.24
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Sep 24, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Philadelphia 2009.09.23
    Recommended Trip type: Romance "Outstanding Hotel"

    Reviewed by a Hotels.com guest on Sep 23, 2009

    The Hotel is situated where it is most convenient to get around the City. The room was excellent, very comfortable bed, duvet cover was warm. The bathroom has a great glass enclosed shower. The valet service was good as was the restaurant for breakfast.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Philadelphia 2009.09.23
    Recommended Trip type: Romance

    Reviewed by a Hotels.com guest on Sep 23, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Philadelphia 2009.09.22
    Recommended Trip type: Business "Great hotel and excellent service"

    Reviewed by a Hotels.com guest on Sep 22, 2009

    Great hotel and excellent service

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Philadelphia 2009.09.20
    Recommended Trip type: Romance

    Reviewed by a Hotels.com guest on Sep 20, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Philadelphia 2009.09.10
    Recommended Trip type: All Others "Sper Hotel"

    Reviewed by margaret of Harrisburg on Sep 10, 2009

    The most comfortable hotel you could stay in Big downy beds and all the ammenities you could desire. Deicious brunch in hotel restaurant. Very French and contemporary. Loved it.

    Overall Rating

    5.0 out of value="5"
    • 4.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Philadelphia 2009.09.08
    Recommended Trip type: Business "excellent hotel"

    Reviewed by a Hotels.com guest on Sep 8, 2009

    Spent one night at the Sofitel while on business. I enjoyed everything about the hotel. Seemed up to date, very comfortable bed. Nice flat screen TV and the staff was very helpful and welcoming. Bartender makes a decennt martini.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Philadelphia 2009.09.03
    Recommended Trip type: Business "A total delight!"

    Reviewed by Anna of Washington, DC on Sep 3, 2009

    This hotel was just a wonderful place to stay at. Central location, gorgeous room, best bed I have slept in for a long time, romantic yet functional without all the frou-frou. The concierge was wonderful and at the last minute we had to extend our stay by a day and the front desk agent got us another night in the same splendid room at an even lower price than we got via hotels.com. Even the bartender and staff were excellent and nice! Definitely would love to stay at Sofitel Philly in the future. Just a lovely, smoothe experience. My only gripe: You have to pay $7.95/24hrs. for wireless internet access which is rather silly in this day and age where it's virtually accessible almost everywhere (it's through T-Mobile so maybe if you already have an account with them you may not have to pay, but we don't use Tmobile so we had to pay).

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Philadelphia 2009.09.03
    Recommended Trip type: Romance

    Reviewed by a Hotels.com guest on Sep 3, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Philadelphia 2009.09.03
    Recommended Trip type: Romance "Great hotel, great location...wonderful time in Philly"

    Reviewed by Andrew of Chapman on Sep 3, 2009

    A weekend without the kids, in a stunning hotel and a wonderful city. We took a junior suite which was really nice. Huge bathroom, seperate lounge and large bedroom. The bed was very comfy. We did not try the room service becuase there are so many great places to eat nearby. Try Di Brunos for lunch (around the corner). Very vibrant area of the city close to the train and shopping. Felt very safe.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Philadelphia 2009.09.02
    Recommended Trip type: Romance "Excellent Hotel"

    Reviewed by a Hotels.com guest on Sep 2, 2009

    Hotel staff was accommodating and professional; quick to give directions as well as suggestions. Concierge made fantastic dinner reccommendation and reservations a short walking distance A+!!!. Valet parking is a must and much worth the $36 where street parking is practically impossible. Definitely a pleasant experience at the Sofitel during our visit.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Philadelphia 2009.09.02
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Sep 2, 2009

    This guest did not leave a comment.

    Overall Rating

    4.0 out of value="5"
    • 4.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Philadelphia 2009.09.02
    Recommended Trip type: Romance

    Reviewed by a Hotels.com guest on Sep 2, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Philadelphia 2009.08.31
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Aug 31, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 4.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Philadelphia 2009.08.28
    Recommended Trip type: All Others "Really great hotel!!"

    Reviewed by Bobbie of Ventura on Aug 28, 2009

    The Sofitel Philadelphia was a very nice place to stay. It's near all the great tourist attractions in Philadelphia; we walked to Independence Hall. The rooms were very elegant, the staff was very friendly, and the signature drinks in the bar were very tasty. The room service we ordered for breakfast arrived the minute we requested on the menu you hang on the door handle. Worth every penny and more! We look forward to staying there again.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Philadelphia 2009.08.28
    Recommended Trip type: All Others "Sofitel Philedelphia"

    Reviewed by Happy Travele of Avon on Aug 28, 2009

    Great!!! We had a 4 day stay and we wished we could have stayed longer. Everyone was pleasant, the service outstanding. We had turn down service at night, with slippers and evian water. The bed was so comfy. The bar was comfortable, nice staff, good wines and food. The restaurant was great as well. The location is great as well,close to everything downtown Philly has to offer. See just Great!

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Philadelphia 2009.08.27
    Recommended Trip type: Romance "Great hotel. Watch out for the "25" rooms!"

    Reviewed by Michael of Philadelphia on Aug 27, 2009

    We've stayed at this hotel before and could not be more satisfied. This time however, we stayed in the same level room called a "superior King" but found out after a night of constant noise from a room nextdoor that it was infact a service room. After asking to be moved for the next night we found that all rooms that end in 25, (ex. 425, 525 etc..) are next to service rooms so the banging and door slamming we heard all night was hotel staff. The other piece was that all of the "25" type rooms are substantially smaller but they charge the same and call it a "Superior King" as well. The staff seemed to know what we were going to complain about before the words left our mouth but they graciously relocated us for the next night which was quiet, larger (normal size) and perfect. This hotel is top notch and I highly recommend it, just don't get a room ending in "25".

    Overall Rating

    4.0 out of value="5"
    • 4.0 Hotel Service
    • 5.0 Hotel Condition
    • 3.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Philadelphia 2009.08.26
    Recommended Trip type: Family

    Reviewed by a Hotels.com guest on Aug 26, 2009

    This guest did not leave a comment.

    Overall Rating

    4.0 out of value="5"
    • 4.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 4.0 Room Cleanliness
    Sofitel Philadelphia 2009.08.26
    Not recommended Trip type: All Others "Not what I expected"

    Reviewed by a Hotels.com guest on Aug 26, 2009

    The service was sub-par for a four star hotel, the sound proofing in the rooms was terrible (we heard every slamming door and every conversation our neighbors were having), it was nice, but definitely not at the level I expected by any means. It felt more like a 2 or 3 star hotel. The only pros were the location and the gym. Would not stay here again.

    Overall Rating

    3.0 out of value="5"
    • 3.0 Hotel Service
    • 3.0 Hotel Condition
    • 2.0 Room Comfort
    • 3.0 Room Cleanliness
    Sofitel Philadelphia 2009.08.26
    Recommended Trip type: Romance "Great location - comfortable bed"

    Reviewed by a Hotels.com guest on Aug 26, 2009

    The hotel was nice. The furniture in the room had some wear and tear, but the comfort and service were excellent. They have a great (but expensive) bar downstairs and the front desk was superb in changing our room when we first checked in as it smelled like a smoking room. They gave us a nice room up on the top floor.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 4.0 Room Cleanliness
    Sofitel Philadelphia 2009.08.25
    Recommended Trip type: With Friends "Comfortable affordable and classy"

    Reviewed by Barb of Livermore on Aug 25, 2009

    Great location. Close to transportation, comfortable and cozy hotel. Rooms are big and comfortable.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Philadelphia 2009.08.25
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Aug 25, 2009

    This guest did not leave a comment.

    Overall Rating

    4.0 out of value="5"
    • 4.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 4.0 Room Cleanliness
    Sofitel Philadelphia 2009.08.22
    Recommended Trip type: All Others "Checkin"

    Reviewed by A of bordeuax france on Aug 22, 2009

    Inflexible check in Room very spacious.

    Overall Rating

    3.0 out of value="5"
    • 2.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 4.0 Room Cleanliness
    Sofitel Philadelphia 2009.08.19
    Recommended Trip type: Romance "Great Hotel"

    Reviewed by Michele of Bronx on Aug 19, 2009

    Can't say enough good things about this hotel. Service was great, room was amazing and location was awesome. Wasn't a huge fan of the parking. It's valet only - $36 - and the hotel is located on a narrow street so there's just a small area directly in front of the hotel that the valet service is available. Given the small space, it's sometimes time consuming trying to exit the area depending on the number of cars being dropped off or picked up. Allow at least 15 minutes to have your car brought around to you.

    Overall Rating

    4.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Philadelphia 2009.08.19
    Recommended Trip type: With Friends

    Reviewed by a Hotels.com guest on Aug 19, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Philadelphia 2009.08.18
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Aug 18, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Philadelphia 2009.08.17
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Aug 17, 2009

    This guest did not leave a comment.

    Overall Rating

    4.0 out of value="5"
    • 4.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 4.0 Room Cleanliness
    Sofitel Philadelphia 2009.08.13
    Recommended Trip type: With Friends

    Reviewed by a Hotels.com guest on Aug 13, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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