"I'll stay here again and again!"
Staff was welcoming and friendly, hotel itself was beautiful and clean. Our room was really big and we had a nice view from the 12th floor....not sure what our experience would have been from a lower floor. Overall, I had a great stay at Sofitel and will stay here as often as I can.Genuine Hotels.com guest review
"Not up to Sofitel standards"
I have stayed in Sofitels all over the world, and this one did not measure up. The room had notable defects: the doors didn't close, the shower leaked, the TV reception was imperfect. The staff was lovely and helpful but the overall condition of the hotel was subpar for a Sofitel.Genuine Hotels.com guest review
"Best hotel I have ever stayed in"
Bar none, best hotel. Best bedding, best bathroom, best concierge services, best food from room service.Genuine Hotels.com guest review
"nice hotel good location"
positive experience overall with courteous and efficient staffGenuine Expedia guest review
Would recommend this hotel too anyone,, Very clean, service outstanding, food great,, location great..Genuine Hotels.com guest review
Great location and very friendly stag. Really enjoyed it.Genuine Expedia guest review
"Loved our stay!"
Our room was very spacious and the bed was SO comfortable! Easy check in. Free wifi definitely a plus! Walking distance to shops and restaurants!Genuine Hotels.com guest review
OWnderful stay all the way around. Competent staff and amazing beds!Genuine Hotels.com guest review
The only odd thing about the room is that the glass door to the shower ONLY opens in and as a petite person, I was barely able to squeeze in and out.Genuine Hotels.com guest review
Very nice! Quiet!Genuine Hotels.com guest review
"Will definitely go back!"
very satisfied with everything this hotel had to offer, the only thing that pinched me was valet parking...I was charged $87 for 2 days parking which according to me is a little overpriced for someone staying at the hotel. Apart from that, I loved everything, the location, room, service etc. etc! I will definitely stay here if I have to go back to […] Philly! Read moreGenuine Hotels.com guest review
"Amazing all around"
Stayed at this Sofitel with my boyfriend for our anniversary. We could not have been any more pleased with our weekend getaway. The Sofitel is in such an excellent location, right in Center City. Steps away from dozens of restaurants, shops, bars, Love Park, and all of the other things that make Philly so great. The rooms were absolutely gorgeous and […] THE BED was like sleeping on the fluffiest cloud you could ever imagine. The hotel lounge Liberte was always a great place for a night cap or for a pre dinner drink too. Will definitely stay at the Sofitel again for our next Philly weekend getaway !! Read moreGenuine Hotels.com guest review
Entire place is visually appealing. Rooms clean & roomy. Great staff. Little amenities such as a multi-outlet surge protector on the desk and electrical outlets within easy reach of the bed were welcome. Good lounge. Nice breakfast buffet. Our stay would have been even better if the staff would have known about the craft show 2 blocks away instead of […] sending us 6 blocks in the other direction to spend a few hours. Read moreGenuine Hotels.com guest review
"luxurious and large"
Our room was very clean, huge and the bedding plush and crisp. The bathroom was clean with a large glass shower. Location was great and close to many restaurants and bars. The museum and liberty bell are a bit of a walk, but the city is beautiful so we didn't mind. Probably about 10 min drive otherwise. Parking at the hotel is expensive but only by […] a few dollars more than public ones within walking distance, so it was worth the $5-8 extra for the convenience. Check-in was a breeze and everyone was very friendly. We would definitely stay here again the next time we visit Philadelphia, it may be a little pricier than some other surrounding hotels, but well worth it. Read moreGenuine Hotels.com guest review
"Terrific hotel with friendly staff."
Hotel is well appointed, clean and has a staff which couldn't be more helpful.Genuine Expedia guest review
"A weekend in Philly, no Cheesesteaks"
The Sofitel is very centrally located, in a great neighborhood for hitting the best museums and restaurants. The staff was very helpful with some special requests we had, the rooms were nicely appointed - but some of the wood furnishings are showing their age with chips and scuffed finishes. The breakfast buffet was delicious and well worth the price. […] All in all, a good home-base for a quick weekend getaway to Philadelphia. Read moreGenuine Hotels.com guest review
Great staff and really nice facility with decor! Close to many atttactions!.Genuine Expedia guest review
"Comfort and Class"
First time staying at the Sofitel. My husband and I were very pleasantly surprised. Starting with the doorman and valets. Excellent attentive service and greeting. The front desk check-in was friendly and efficient. Boutique by Sofitel Philadelphia standards, does not mean a closet sized room. Our room was spacious with a very comfortable bed. Loved […] the bathroom. The separate tub was spotlessly clean, so I took a luxurious bath. The lounge dining and wine was divine. Our waiter was very friendly and gave impressive service. The breakfast buffet was very nice too. Walking distance to everywhere downtown. A wonderful 2 day stay. We will be back. Read moreGenuine Hotels.com guest review
Great hotel for Broad Street Run and all that Philadelphia has to offer!Genuine Expedia guest review
I've traveled extensively. However, I can honestly say that this was one of the best stays I've experienced. My rating is based primarily on the service which was exceptiona! The check-in staff in particular were extremely curteous and graciously accommodated my needs. From the bellhop to room service, the service was excellent.Genuine Hotels.com guest review
"Waited 15 minutes to check-in."
Not much bang for the buck. The customer service at the front desk was subpar.Genuine Expedia guest review
"Good not great"
Nice hotel but there is no top sheet, just the comforter, which really wierded me out.Genuine Hotels.com guest review
Nothing to complain about, this is was a superb suiteGenuine Hotels.com guest review
"Excellent customer service"
My 9yr old son and I stayed at the hotel for a quick spring break get-a-way. It was our first stay at a Sofitel and it was a wonderful experience. Everyone on the staff was friendly and helpful. Soon after we checked in, the front desk sent up a child-sized bathrobe, slippers, and an activity pack for my son. We travel quite a bit and this was one of […] the best hotel experiences we've had. Read moreGenuine Hotels.com guest review
"Perfect sister-getaway hotel"
This was our first time staying at the hotel and it was an excellent experience. The location was perfect as it was close by so many great restaurants and shopping. By the second day I couldn't believe how great my back felt in the morning after sleeping in that fantastic bed! The hotel staff was polite, helpful and super professional. I will absolutely […] stay there again and will look for other Sofitel hotels when I travel. The only thing that was unpleasant was the hotel doors didn't have dampeners and some guests allowed their door to slam. Read moreGenuine Hotels.com guest review
Very clean comfy and good location for exploring PhillyGenuine Expedia guest review
"Best hotel in Philadelphia"
This hotel is outstanding and a reasonable price. My daughter is at Penn and I travel a lot for business, so I stay at many hotels. This hotel is unique--First, because the staff there is genuinely helpful and seem to actually like their jobs. Second, it is in a great neighborhood for nice, interesting restaurants. Finally, the room is comfortable--great […] featherbed, the food is excellent, and parking is easy. I have stayed at 7-10 other hotels in Philly and I would stay here again, as long as the price remains reasonable. Read moreGenuine Hotels.com guest review
"Experienced Philly traveler"
My fiancé and I stayed here after we got engaged and the location was perfect. Within walking distance to everything and excellent dining/bars in the area. The staff were very friendly and willing to help. Well worth the money. I've been to Philly many times and woul recommend this hotel to anyoneGenuine Hotels.com guest review
"Great central location"
Great central location close to shopping and restaurants. Midtown location between historical buildings and galleries. Quiet hotel. The suites had room for a family of four. Perfect weekend stay.Genuine Expedia guest review
"Great location in Center City"
Near rittenhouse square in the heart of Center City! The hotel staff were excellent. The housekeeper brought our daughter a cake after we casually mentioned it was her birthday. Rooms were quiet, stylish and comfortable. As a former Philly resident, I highly recommend Sofitel!Genuine Expedia guest review
"Nice hotel, centrally located"
Very well run hotel with friendly efficient and professional staff who attend to every request. Concierge service is terrific. There was some concern over housekeeping. We were gone all day and our suite was untouched. However, we were told , in the future, to request service as we left for the day and all was resolved.Genuine Expedia guest review
"Close to Rittenhouse Square"
I definitely think that this hotel is overrated. For the most part everything was just okay so I am not sure why this hotel has such a high rating. The gym was disappointingly small and the water in the gym tasted horrid! We were able to avoid paying for parking by parking at a street meter which we had to pay for until 10pm and in the morning for two […] hours. All in all we paid less than $15 which was much better than the $43 that I was quotes when I called. Prior to arriving I emailed the hotel to get information about parking. I never got a respond ended up calling. Ironically a day after my stay I got a response... I would recommend only staying here if there is a sale going on. For the record I have been to France and did not find the hotel to be that French at all. Read moreGenuine Expedia guest review
The staff was extremely friendly and helpful. My husband is handicapped and they did everything possible to make sure he was comfortable.Genuine Hotels.com guest review
I enjoyed my stay at the hotel. The service was courteous and prompt, esp. the bar and restaurant and attentive where it matter the most. The room could use one more piece of furniture, like drawers for clothes. The drop off and check-in car area could be improved. I'm not sure how. There was a problem with checking out electronically, but overall it […] was a very pleasant stay.. Read moreGenuine Hotels.com guest review
They charged me 300$ fee and I dont even smokee !! I talked with the manager and he did not care what I said. 0 stars for them.Genuine Expedia guest review
They were unable to provide a fold away bed as requested due to a full hotel with a wedding that was going on. My child slept on the floor. When I complained, they merely deducted a movie charge from my bill.Genuine Expedia guest review
"I would definitely stay here again."
We were looking at colleges. Very friendly front desk staff and concierge. The bed was super comfortable and the hotel was in a great location.Genuine Expedia guest review
MY GIRLFRIEND AND I ENTER THE ROOM WE THOUGHT THE ROOM WAS VERY NICE WE RELAXED FOR ALITTLE WHILE THEN WE WENT OUT BUT WHAT I DIDNT LIKE WHEN WE CAME BACK THE HOUSEKEEPER OR THE PERSON WHO TURNS DOWN OUR BED WAS IN MY ROOM IT SCARED US AND WHY WOULD SHE BE IN OUR ROOM AT THIS TIME THEN I NOTICE THE HOUSEKEEPERS MADE ALOT OF NOISE IN THE MORNING WAKING […] ME UP KNOCKING ON THE DOOR WHEN THERE IS A SIGN OUT SIDE THE DOOR THAT MADE ME ENGRY Read moreGenuine Expedia guest review
"Second to none in Centre City Philadelphia"
Rooms are spacious and comfortable. Gym is very good for a hotel and food and beverage is spot-on. No brainer for anyone traveling, particularly for business or tourists that want to be right in the center of everything.Genuine Hotels.com guest review
"Wonderful Location and Experience"
As a hotel broker who makes a living out of evaluating and selling hotel/resorts daily, I will say that I had a wonderful experience at this property. The staff was extremely professional and courteous, the room was exceptionally clean and comfortable, and the bathroom was not only perfectly "over-sized"(especially for Center City), but it was spotless […] as well. It is in a great central location and within walking distance to everything you could need in terms of shopping/dining. Would highly recommend and would definitely stay again on another visit. Read moreGenuine Hotels.com guest review
We loved the hotel, location and the staff . The only problem we have ever had is the beds are so soft. The hotel puts a comforter over the mattress that makes it that way. We have no problem with it for a day or so ,but we were here for four nights and our backs started to hurt. I fyou love really soft beds it is a great hotel. If ypou like a regularbed […] you should pick one of the many hotels in the area. Read moreGenuine Expedia guest review
"A great hotel!"
Centrally located luxury hotel. My room was spacious (for a Center City hotel), clean and quiet. The room has everything you need--free internet, coffee machine, bath robe, slippers, free bottled water, etc, etc. There was also an espresso machine on the ground floor in the morning. (It took me two days to learn how to fully use it, but I was finally […] able to make a nice cup of cappuccino. It also functioned as a conversation piece since no one knew hot to use it.) The gym was large, clean and well-equipped, too. My only complaint is that there were a few seemingly unfriendly staff members, and cleaning people came right in to the room (they knocked and said "House-keeping," of course) if there was "please do not disturb" sign (which kept on falling down to the floor) on the door. Over all, I enjoyed staying at this hotel, and highly recommend it. Read moreGenuine Expedia guest review
"Nice Staff Nice Surrounding"
Loved it. Very Nice Staff. Would suggest a sheet cover in the closet of the room in the event the guest want it.Genuine Hotels.com guest review
"A weekend away from the teenagers!"
The service was excellent in every aspect of this hotel...valet parking, bellhop, front desk, bar, and the spacious well equipped junior suite we had was perfect for two overworked suburbanites in need of a couple days away from it all to relax and rekindle. Close to everything we needed which included restaurants, the Academy of Music, shopping, and […] the Reading Terminal Market. We will stay here again. Read moreGenuine Hotels.com guest review
As expected, this Sofitel was as excellent as many of the others in the chain. Front desk, bell/valet and Liberte staff were outstanding. Bathrooms great. Featherbeds like clouds for sleeping. Can't wait to go back.Genuine Hotels.com guest review
"Great hotel, great staff, great location"
Our stay at Sofitel Philadelphia was really good! The staff is very helpful and polite. Great rooms, and a great location in Philadelphia. Very friendly and cozy neighboorhoud near Rittenhouse Sq. The concierge William was extremely helpful with our requests and does his outmost to help you. We were moved twice, but this was no problem.Genuine Hotels.com guest review
"Nice hotel right in the middle of Center City"
This hotel is walking distance to many things - restaurants, stores, things to do. The room and bathroom are comfortable, the hotel staff helpful. The one negative is the mini bar, it had outdated/expired and over priced products. The rooms are also NOT soundproof, we could hear anyone in the hallway and the baby fussing next door.Genuine Expedia guest review
Excellent all aroundGenuine Hotels.com guest review
"Great Place and Location"
Very customer oriented and nice hotel. Clean and fresh room with great amenities. The hotel is in a great location to walk to Rittenhouse shops and fine restaurants. Experienced no problems and the room rate was a good value. A great property to relax, have fun, or explore center city.Genuine Hotels.com guest review
"Perfect place to enjoy the city"
This place is really centrally located. It is convenient for shopping, food, walking and everything that we can do in Philadelphia. Nice staffs and spacious room. I will go back again.Genuine Hotels.com guest review
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