Room had little bugs. AC didn't work. Iron board was broken.Genuine Expedia guest review
"2 nights to visit Philadelphia and it's museums"
Enjoyed the town and especially the Barnes foundation and some of the murals spread out through townGenuine Expedia guest review
I stayed at the Sofitel due to a business conference at a neighboring hotel. My stay was excellent. Room was elegant and comfortable. Would definitely recommend this to friends, family & co-workers for any trip purpose.Genuine Expedia guest review
Best location in Philly for shopping, eating, and walking around! Very nice hotel and great beds.Genuine Expedia guest review
Above average in every way. Classy and they take care of you.Genuine Hotels.com guest review
The toilet didn't work. That's kind of a big part of hotel room.Genuine Hotels.com guest review
We had a very enjoyable one-night stay at the hotel. The valet service was excellent as was the rest of the staff. We particularly enjoyed the room upgrade we were given upon registration. The room was fantastic!Genuine Expedia guest review
"The best smelling, odoriferous lobby!"
The Sofitel smells like heaven when you walk in and the room was equally celestial. I stayed in a junior suite which was modern, comfortable and well worth the price. Great, convenient location.Genuine Hotels.com guest review
"Great weekend stay!"
Stayed at the Sofitel in Philadelphia for a weekend this summer and had a fabulous time. The staff was kind and accommodating. As expected the hotel was beautiful. Highly recommend it! And don't forget to have a croissant!Genuine Hotels.com guest review
"Good Location, close to Rittenhouse Square"
Very attentive staff.Genuine Hotels.com guest review
"Great hotel, Great Price, Great Location"
We loved our stay... Hotel was very clean and in a pretty central location to many things. Easy to walk to a multitude of restaurants and shops.Genuine Hotels.com guest review
"Gracious and very quiet !"
This was my first time both in Philly and at staying at Sofitel for business. The location is wonderful; right within walking distance to just about anywhere. Conveniently located near restaurants, bars, and tourist sights. Room was spacious with excellent amenities, including expresso maker in room. Only downfall the hotel had No pool.Genuine Expedia guest review
"Repeat stay. We still find this a great hotel"
Sofitel and its excellent staff goes the extra step to make your stay comfortable. Their breakfasts are healthy and delicious.Genuine Hotels.com guest review
This is a beautiful hotel with a great staff and top notch rooms. We stayed in a junior suite on an upper floor that had a nice view. The hotel is located within 10 blocks of all the downtown historic sites as well as several very good bars and restaurants. It is also just a short cab ride to the Art Museum as well as South St. and the Delaware River […] waterfront. My only complaint, a small one, is in getting to this hotel downtown. If you are unfamiliar with Philly it is a bit of a pain with all the one way streets, and pulling into the valet area, which is very small, can be a challenge if several people are trying to check in at the same time - but this shouldn't be a deterrent to staying here. Read moreGenuine Hotels.com guest review
"Walk anywhere in Center City"
The hotel is lovely, and is located in an excellent, central location, a walking distance from just-about anywhere in Center City Philadelphia.The staff was extremely cordial and friendly. The only slight negative is the parking situation: the only options are valet parking or go hunt for a space on your own -- tough. Valet parking is off sight, so […] be prepared to wait for your car. We didn't use the car at all -- walk anywhere! -- but had to wait a while when we left. Overall, lovely and highly recommended. Read moreGenuine Hotels.com guest review
"Comfort and joy"
I thoroughly enjoyed my stay at the Sofitel Philadelphia. The staff were all extremely friendly and incredibly friendly. I didn't want to leave the room it was so nice! The room service was impeccable--the food wonderful. Everything about my stay was absolutely the best.Genuine Hotels.com guest review
"Great location & staff, needs better housekeeping."
The good points: The customer service was great! The style and design of the rooms was really cool. The bad: However, the A/C was broken, there was mildew on 2 towels and hair on the comforter on a bed w/no top sheet. Having no top sheet is standard for the hotel, which thought was strange.Genuine Expedia guest review
"Nice hotel in Philly"
Room was small but comfortable, although the decor was oddly conceived - the only "unifying" theme could have - by a stretch - been the palette. . . many textures, stripes, patterns. The painting over the bed was weird and aggressive, earth tones, jagged brushwork, not at all pleasing, with a torqued human figure. When we mentioned it to the front desk, […] they said it was supposed to reference Rodin, the French sculptor. I've been to the Musee Rodin in Paris - it didn't. Read moreGenuine Expedia guest review
"Not at all what it should be"
We were so disappointed . From beginning to end. The valet parking situation is a nightmare. They were to have flowers in our room for a special both bday surprise and they were not there. They charged our bill on drinks we had paid for with cash. The room was VERY unclean and we had upgraded to one of the nicest rooms they had. There was food left […] out in the hallway for literally 3 days until we had to ask they to take it away. VERY unclean unkept hotel. Would NEVER stay there again. For the price they charge they should be ashamed . Read moreGenuine Expedia guest review
"nice hotel, not very special"
I had a lovely stay at this hotel. It is clean and comfortable, and the service was excellent. However I can't say that anything about it really stood out or felt special, especially considering the price. The bathrooms are great though!Genuine Hotels.com guest review
"Affordable luxury in center city!"
I am a repeat Sofitel guest and have never been disappointed. Rooms are clean, beyond comfortable, and every need is met from slippers and robes to a cork screw and umbrella. This visit was the best as I brought my toddler son. We were upgraded to a junior suite, given a lovely crib and baby supplies, a fridge for the baby's food, and every staff member […] gave him special treatment. I will always choose Sofitel. A few bucks more takes you from good to fabulous. Read moreGenuine Expedia guest review
Felt like I was rich for 3 days... Great place! My favorite band was there too!! Awesome service!Genuine Hotels.com guest review
Beautiful property in an amazing location, loved being able to walk everywhere. Anthony from the front desk and Ally at the bar did a great job helping us navigate the city!Genuine Expedia guest review
Stayed one night. Excellent hotel, my favorite in Philadelphia.Genuine Expedia guest review
Polite,professional, friendly,European service. Spacious room with separate shower. Withing walking distance of Amtrak station, and most sites. One unsightly room service tray remained outside a room for over a day even after requesting its removal. I highly recommend this hotel.Genuine Hotels.com guest review
"great place to stay"
Very clean, well maintained luxary hotel with an excellent staff. One problem was that the doors to the room don't close securely by themselves. You have to pull them shut. Another issue was there are no good views of the city which nearby hotels do have. Other than those things, you will enjoy your stay there.Genuine Hotels.com guest review
This hotel is fantastic! Perfect location, friendly staff, excellent accommodations. Will be staying there every visit.Genuine Hotels.com guest review
Decor was.very nice, front desk staff was great. Valet parking staff was very friendly. Would go back next time in Philadelphia.Genuine Hotels.com guest review
"Fabulous rooms, wonderful service"
We were on family vacation. Many places of tourist interest are within walking distances. The rooms are quite big. Everyone from front desk to housekeeping were very helpful.Genuine Hotels.com guest review
"Terrible beds and pull out sofa! Dirty shower"
For a junior suite the comfort of bed and sofa bed were very poor. Shower floor dirty and in poor condition. Cupboard shelves dusty. When we entered the hotel we were expecting the same good quality in the suite. Very friendly and helpful staff however!Genuine Expedia guest review
The room was very small and dated. The furniture was scratched and the bathroom tile was yellowing.Genuine Expedia guest review
"good for the Hotels.com price only"
The hotel was a comfy stay but not luxurious at all. The rate paid at Hotels.com of $200.00 was the max a standard room should be at this hotel. Paying more would just make it not worth it.Genuine Hotels.com guest review
We were both very pleased with the room and staff. They have a kuerig in the rooms and free bottles of water and wifi...so nice. Also coffee and croissants in the lobby. The rooms are very updated and huge. I think anyone would be pleased.Genuine Expedia guest review
The staff was great. Everyone was so pleasant and helpful. We would select this hotel again.Genuine Hotels.com guest review
I enjoy this hotel in Philadelphia. It is centrally located, has a good price point, staff is friendly, rooms are clean, and the bar/lounge is a good place to wait for friends or guests.Genuine Hotels.com guest review
"Good location- hotel showing a lot of wear & tear."
I arrived at 710pm on day of check in...my room was not ready. Hotel gave me a drink voucher. I sat in the bar until 8pm when my room was ready. Room was a good space- view was of an abanbed boarded up building. Carpet, woodwork and walls of room rather worn and run down. Not worth even the reduced price that I paid.Genuine Expedia guest review
Everything as promised. Friendly staff. I can't think of anything negative.Genuine Hotels.com guest review
This was a last minute booking and we feel lucky to have found a room at this classy hotel. We were greeted with a refreshing glass of champagne before we even checked in. The room was spacious, well designed and very clean. We were not familiar with the area and were happily surprised with the wonderful location, restaurants, shops and sites. After […] an evening out, we arrived back to the room. The evening was topped off with sinking into the most comfortable bedding and pillows. Will definitely stay here again. Read moreGenuine Hotels.com guest review
"Love this spot"
From the amazing bartenders too the bed that is so comfortable you never want to get out of it.. Amazing hotel :)Genuine Hotels.com guest review
Great Place to Stay in Center City Philly. Would definitely recommend this hotel.Genuine Expedia guest review
"Great hotel with character"
It was my boyfriend's birthday and the hotel sent up a complimentary dessert and drinks with "Happy Birthday" written on the cake -- such a nice touch on top of an already great stay. I highly recommend the SofitelGenuine Expedia guest review
Room stayed at constant cool temp (very hot out) and I never heard that annoying noise of a fan going on and off or fan blowing on me.Genuine Hotels.com guest review
Everything about this hotel is great except for the gloominess inside the room. Even though the gloominess did not bother me a lot, I would love to have better interior for the price am paying.Genuine Hotels.com guest review
Sofitel was in a great neighborhood and had extremely attentive and welcoming staff. From the valet service to the bartenders, everyone made you feel comfortable. We especially loved that the hotel was pet friendly and that our dog received a treat upon checkout! Thank you Sofitel!Genuine Hotels.com guest review
After hearing great things about the Sofitel, I booked a room for a romantic night in Philly. One of the reasons we chose the Sofitel, is because the pictures of the separate shower and tub shown on the website, show large soaking tubs. I was extremely dissappointed to find a tub which was very small and very shallow. Smaller than my basic tub at home. […] Then, after a long day and night out, we came back to find the bed had NO top sheet! Disgusting. At that point it was 1 am and we were too exhausted to wait for someone to come change the bed, so we slept on top of the comforter. I will not be staying at the Philadelphia Sofitel again. Read moreGenuine Hotels.com guest review
"We felt like royalty!"
My husband and I chose the Sofitel Philadelphia for one night for our annual anniversary trip. We requested early check in for convenience of making it to a sports event, but it wasn't a make or break thing. We arrived an hour early and they could not accomodate, so they upgraded us to a Junior Suite! We were still able to have our car valet parked […] and had our bags stowed until we returned. We walked out of the hotel to go to dinner and a taxi was immediately hailed for us. The hotel is older but is in good shape. Our bed was comfy and it was nice having a soaking tub and shower. Room service was excellent but pricey, but that is to be expected. Everyone we came into contact with on the phone and at the desk was very courteous and professional. We will definitely stay here again! Read moreGenuine Expedia guest review
My room wasn't ready when I arrived at 1 pm, so I looked for lobby chair to sit and rest while I retooled my plan: none existed. Only pricey restaurant/lounge. Lobby outfitted like a subway station. TV guide awkward and cumbersome to use, so I just gave up. Pillows were all far too soft for my preference. I found the hotel decor flat out ugly with hideous […] paintings everywhere; distractingly ugly. Dark & dingy hallways. Read moreGenuine Expedia guest review
"Comfortable 4+ star hotel, nice value"
Good value. Nice room, sufficient amenities, pleasant and professional staff, and nice bar. Much nicer than many 3 and 4 star hotels, but not a 5 star, but priced accordingly. Convenient location in a neighborhood with lots of restaurants and activity.Genuine Hotels.com guest review
"Love this place"
Everyone is terrific. A little slow at the front desk but good people. And what is it that hotels can't break hundred dollar bills today. Hard to tip the quality staff with out change. They always take care of us which makes us feel great. And the rooms are quiet and nice. And the price is very reasonable.Genuine Hotels.com guest review
Friendly staff. The waiter in the breakfast area was the main reason we would return. Excellant gentlemen.....Genuine Hotels.com guest review
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