"Like a star!"
If I could give this place a 10 star rating I would! The location,the food, the accomodations, the service.... everything was absolutely first class.People were so friendly and helpful. We love our stay and for sure we will coming back to Funchal and the Cliff Bay !Genuine Expedia guest review
"An unforgettable vacation"
The hotel is chosen after reading the reviews. Not disappointed in anything. Lovely welcome, pleasant, friendly atmosphere, cozy rooms. There are a lot of flowers in the hotel. Excellent location. We dream to return.Genuine Expedia guest review
Great place! We were the only couple with a baby (actually the youngest by 30 years)... But would go back in a heartbeat. They had a kiddie pool and toys outside to play with for our 13 month old and even a "kindergarten" or play room inside. Location is great, views are amazing! Breakfast is yummy... Everything you could want!Genuine Hotels.com guest review
The hotel is clean, friendly, and grounds of the hotel are excellent. The view is fantastic. The clients are mostly mature couples from France and Britain with some Germans and Russians. The food in the gourment restaurant is good. The regular hotel restaurant is also fine, but nothing outstanding. The hotel is located close to resort area, and a bit […] removed from the Funchal historic centre, about 5 euro by taxi or 20 mins walk. Good value for money and it seems one of the best places in town Read moreGenuine Hotels.com guest review
"The Gem of Maderia Portugal"
Very nice place hotel, great food and service. The location was also nice and close to all attractions. I have traveled the world and this is truely a nice 5 star hotel at a very resonable daily rate. I would recommend this hotel to anyone that wants to relax on the island on Maderia. The spa service is world class and very clean.Genuine Expedia guest review
We booked this hotel blind - knowing nothing about Funchal. It turned out to be the perfect location and the room (#427) was just wonderful with seaviews. The room was nicely furnished and a nice size. There was a roomy patio to sit on outside. We had to request that our room be cleaned early as there were a couple of days when we returned late in the […] afternoon it had not been cleaned but that was a minor issue. The staff was very friendly and helpful. One issue to consider is that it was extremely difficult to exchange US dollars/travelers checks in Funchal - need to plan ahead. The hotel helped set up private tours for us that were just perfect. Food and drink prices were higher than going outside the hotel but quality was very good. There was a nice full buffet breakfast included with our room. Location was good, we were able to walk or the hotel had a free bus to the city proper. Taxi's were also very plentiful and easy to get. Overall we would highly recommend this property - Read moreGenuine Expedia guest review
Would go back anytime. We met lots of people who went there twice a year and had gone for many years and would not consider anywhere else. The location is a very easy walk to restaurants and shops and the service was wonderful. The pool areas of which there are 2 (fresh and salt water) are wonderful and the views you cannot get from other parts of the […] Island. The gardens were well kept and staff could not do enough for you. My husband and I thought this was THE BEST VACATION EXPERIENCE EVER. Read moreGenuine Expedia guest review
welcome breakGenuine Hotels.com guest review
Everything about the Cliff Bay Hotel was what we expected from a 5 Star Hotel. We were given an upgrade to a Junior Suite which was comfort personified. The array of food for breakfast was exceptional and the staff helpful and courteous. The Cliff Bay was the perfect Hotel for a peaceful and relaxed holiday.Genuine Hotels.com guest review
"Excellent hotel and location"
Brilliant hotel, really helpful staff. Stunning views from our room. Gym really well equipped. Great location - just a 20 mins walk to Funchal. Will stay at the Cliff again.Genuine Hotels.com guest review
We spent three nights at this hotel before Christmas; from the point we arrived to our departure the staff at the hotel were great. The hotel boasts great sea views and is very well appointed throughout, the spa was particularly good.Genuine Hotels.com guest review
"Luxury 5* Hotel"
Stayed here with my mother for one week just got back. We really enjoyed the live music in the Cliff Bar - a great range of very talented musicians.Genuine Expedia guest review
Fantastic hotel, staff were very friendly and always happy to help. Made our first trip to Maderia a great experienceGenuine Expedia guest review
"The Cliff Bay experience"
WOW. What a lovely hotel. I stayed for a week and had a fabulous room with sea views and the lights of Funchal at night. Nothing was too much for the staff, the food was amazing and I thoroughly recommend the thoroughly deserved Mitchelin star restaurant I'll Gallo D'oro - best meal I have had since The London in New York!! Go if you can - its beautiful. […] Great for couples (few children to ruin your holiday) and not just retired oldies - I'm 35 and would go back tomorrow. Read moreGenuine Expedia guest review
"beautiful hotel fantastic views"
we had a fantastic stay at the cliff bay hotel, staff were friendly cheerful and helpful, rooms were superb, very high standards kept up every day. wide variety of delicious food every meal time. views of the Atlantic were stunning. highly recommend it!Genuine Expedia guest review
"Great 5 star hotel!"
Our 4 nights stay was not ong enough! Comfortable big (emperor size) bed made up of two small doubles and a good single roll bed for my son. Our room is spacious, has tea making facilities and have fantastic view towards Funchal and harbour. Make sure you request when you book and also ask when checked in. Overall very good and enjoyed our short st […] ay. Read moreGenuine Hotels.com guest review
"A fabulous hotel in a great location"
Book a sea view room as the view is stunning and the staff are very friendly and helpful.Genuine Expedia guest review
"Perfect Holiday for restful break"
This is our second visit to the Hotel and had a wonderful stay. The hotel is excellent, large rooms and bathrooms . The staff are very welcoming and every effort is made to make your stay memorable. The Michelin restaurant is well worth a visit superb food. Look forward to returning.Genuine Expedia guest review
"Great hotel, caters for all"
Staff very helpful and really accommodated my need for gluten free diet - nothing was too much trouble. Hotel very nice, clean and well maintained. Very handy free bus into Funchal city centre.Genuine Expedia guest review
"Wonderful hotel with very high standards"
We have visited this hotel a number of times before the first time about 18 years ago and the service, staff and hotel in general are still of the same high standard. We would highly recommend this hotel, every member of staff greet you with a genuine smile. Our room overlooked the fabulous view of Funchal, at night time it was a picture with all the […] twinkling lights. Read moreGenuine Expedia guest review
We recently spent four nights at the Cliff Bay and wish we could have stayed longer. We had a garden view room which was much bigger than anticipated with lovely views over the garden and the sea. We were on the second floor and the only criticism is that the music from the bar was quite loud and could be heard clearly in the room. The leisure faciities […] were also very good with a well equipped gym and lovely spa. The main pool is partly indoors which was very useful due to the unusally poor weather. We used the restaurant in the hotel for breakfast each day and also ate there on two evenings for themed 'buffets'. The food was excellent and reasonably priced. We did not use the Michelin Star restaurant so cannot comment. The hotel is in a fantastic position right on the cliff with lovely views over Funchal Harbour. Had the weather been better we would have taken advantage of using the many sun loungers which were very often found in quite hidden areas around the complex. I would definitely recommend this hotel. Read moreGenuine Expedia guest review
"Great hotel for all ages"
For over 50 years I have stayed in numerous hotels, mainly on business from 2 star to 6 star.In every way, I and my wife ( we married 50 years ago next year) would put The Cliff Bay in the top five of all the ones that we have actually stayed in. For example, I rate The Westbury in London better than The Hilton in Park Lane with The Cliff Bay on a par […] with The Westbury if not slightly better from the room & breakfast point of view. This also includes North American Hotels from New York to San Francisco / Toronto to Vancouver. We now frequent Europe more often than the other side of the Atlantic, its an age thing. Read moreGenuine Expedia guest review
"Perfect for a honeymoon"
Great hotel, close to walk to the old town. Lovely place to spend our honeymoon.Genuine Expedia guest review
Stayed at the hotel for a week at the end of March with my wife. We wanted a relaxing break by the pool, and this was perfect. The staff were very professional and helpful, and really delivered on customer service without being over the top. The hotel is in a great location and well maintained. Would certainly stay here again if we return to Madeir […] a. Read moreGenuine Expedia guest review
"Restful spring break"
Welcoming environment - clean & well maintained hotel, staff attentive but not intrusive, half-board buffet offered variety and good value for money. Courtesy bus and fine views from its elevated location more than compensated for distance from Funchal central.Genuine Hotels.com guest review
thank you we had a wonderful holiday the hotel & staff are superbGenuine Expedia guest review
"Great hotel for couples"
This is a lovely hotel with a very good position , although the walk back from the city can seem long after a day of sightseeing etc. There is a complimentary bus if the times fit . The breakfast buffet is excellent . The evening buffet can be unappetising although some nights was excellent . The Michelin starred restaurant is very good but the portions […] ridiculously small and it is expensive as would be expected for a high profile restaurant Read moreGenuine Expedia guest review
"Relax in Madeira"
Spacious room, huge bed(s), generous balcony all very well maintained. Great location (shame about the weather, we were unlucky). The staff were smily and helpful. We did not use the posh restaurant and only used the mid-range restaurant for breakfast which was first class. We had evening bar snacks a couple of times which were very good. There were […] one or two young children at the hotel, in fact a full range of ages but this was really a hotel for the over 30/40's not for youngsters looking for night life. Good atmosphere, very relaxing Read moreGenuine Expedia guest review
"Right on the sea and near to centre of Funchal"
Had a very wet and windy stay in Madeira but lots to do in the hotel - excelleny pool etc.Genuine Expedia guest review
"Great hotel for couples"
wonderful spacious bedroom. superb views over the ocean. lovely comfortable lounges. breakfast to die for. Wow, very relaxing and inviting sauna spa room. loved it.Will be back Very enjoyable evening entertainment.Genuine Expedia guest review
"Fantastic romantic getaway"
The entire holiday could not have gone better. The hotel had superb facilities, very helpful and courteous staff and the the food in the Michelin starred restaurant was excellent.Genuine Expedia guest review
"Excellent Hotel to stay"
I booked this stay for my Husband's 60th Birthday. Before we even got there, Roberto was very helpful with providing me with suggestions to celebrate the occasion and they even provided a birthday cake on the day. We ended up dining in their Michelin star restaurant and the food and ambience was just out of this World. Yes a bit expensive but worth […] every penny, or euro in this case! The hotel was everything I expected and more. Everyone was so friendly and helpful when we asked any questions. They certainly deserve their 5 stars. The location was on top of a hill, hence it's name, Cliff Bay. However for those who would find this a bit difficult to climb, there is a complimenary coach service that runs thoughout the day although not late at night. If you just want to relax at the hotel, there are many areas to choose from both inside and out and different areas to eat at. There are alternatives to the restaurant. The Breakfast buffet is also excellent. We will definitely be returning. Read moreGenuine Expedia guest review
"great hotel for everyone"
It was just perfect in every aspect - location, staff, cleaness, food, facilities, etc.Genuine Expedia guest review
Although this was a 5 star hotel in every sense the atmosphere was relaxed and welcoming. The staff were not intimidating, but extremely friendly and helpful.Genuine Expedia guest review
"Very comfortable and relaxing"
Quiet and relaxing hotel with very attentive staff. 25 mins walk to Funchal (centre) although the return walk is mostly uphill and takes about 30 mins (walk through the park to make it more pleasant). No shortage of sun-beds at this time of year, even though the weather was surprisingly good. Food in the hotel can be expensive depending on where you […] eat, and drink is about 17% more expensive than the nice bar just across the road from the hotel. A couple of decent restaurants nearby but the choice and value in Funchal are much better, with attractive deals in very nice restaurants - and I don't mean the tourist traps! Spa is average to good, but expensive. Use the discount offers that change daily: wait for the treatment you want to be advertised with the discount and get down early to book it. Read moreGenuine Hotels.com guest review
"cliff bay madeira"
we ve stayed at 5 star hotels all over the world and this was right up there with the best of them.Genuine Expedia guest review
"Comfortable relaxing hotel"
Excellent hotel; elegant and comfortable; friendly helpful staff all speaking excellent English; spacious bedroom with nice view; gardens and grounds excellent with numerous areas for sitting/sunbathing; food in buffet restaurant very good with large variety/choice; hotel location within easy walking distance of Funchal town. One criticism - the Michelin […] star restaurant Il Gallo d'Oro is disappointing. The fixed menu dishes were generally good although some items were bland. The main problem was the portions which, although very artistic were so small they were silly. We do not have large appetites but left the restaurant hungry. We are familiar with dining in Michelin restaurants and know what to expect. We thought the practice of attempting to get away with providing such tiny portions disappeared twenty years ago but sadly not in this restaurant. Maybe the a la carte is different. Apart from this we would very much recommend this hotel for a relaxing and comfortable holiday. Many of the guests were regulars. Read moreGenuine Expedia guest review
This was our 3rd stay at Cliff Bay and the high standard stays the same.We had side see -view room which looked partly onto trees but amazing for sunbathing out of wind in afternoon. Some new and excellent restaurants have emerged in this area. Cliff Bay have a mini bus service into town but unfortunately doesn't run in the evening, I guess they want […] to keep you at the hotel to eat in their restaurants. The buffet restaurant was busy in the evenings though and the food was varied and a high standard. Read moreGenuine Hotels.com guest review
"What more could you want?"
It is what you would expect from a 5* hotel; it definitely measures up to the rating. Staff lovely, courteous, helpful. Breakfast buffet fantastic, little need for any lunch. Other meals (and drinks) taken at The Bistro and the Rose Garden restaurant also of good quality and reasonable cost (for a 5* hotel you shouldn't expect cheap as chips). Didn't […] try the Michelin * restaurant in the hotel. Local restaurants nearby also good, we particularly recommend the steaks at Casa Madeirense Restaurante just up the road. In late November there was plenty of room around all the indoor and outdoor areas. Lovely gardens with specimen tropical plants. Beds comfortable, bedroom good size with TV, DVD/CD player. All very clean and well decorated. Read moreGenuine Expedia guest review
Wonderful hotel which we have stayed at previously. Great for couples. The service is second to none, staff very professional. We had a sea view room which was perfect. Very good spa, I had a super pedicure and my husband thoroughly enjoyed his massage, carried out by very experienced staff. Restaurants cater for every need from a la carte to less informal […] dining and le cliff snack and bar, weather permitting outside dining is super. The Cactus bar is great for a drink or snack around the pool. All in all a better hotel you will find hard to beat. Read moreGenuine Expedia guest review
"Fantastic hotel - will be going back"
This is a very , very nice hotel and we have just spent a wonderful 6 days there. The Michelin starred restaurant is well worth a visit as a special treat - yes it is pricey but well worth it for a perfect complete dining experience. Be careful with the drinks and having lunch in the hotel as it is pretty expensive - save your money for the expensive […] restaurant and take a short walk outside to one of the many pubs / restaurants outside - much better value. The spa / heated pool is excellent and you cannot fault the views - there were always plenty of beds and even if it is full at the top take the lift to the pool at sea level - we did have a treatment each in the spa which were both also good value for a 5 star hotel. Read moreGenuine Expedia guest review
"Would suit anyone - strongly recommended."
Excellent in all respects. Plenty of facilities for everyone; nothing was ever overcrowded. Would strongly recommend this hotel.Genuine Expedia guest review
"Excellent hotel for a relaxing holiday."
In one word,excellent. Beautiful location and superb service.Genuine Expedia guest review
"Great place to stay"
Service very very Good. Just the right distance from the center for us, we were able to walk into Funchal OKGenuine Expedia guest review
Great Hotel. Would definitely stay again. Superb location, friendly helpful attentive staff, room huge , most comfortable enormous bed, stylish decor and good food. Michelin star restaurant on site, although expensive, worth a visit. Certainly exceeded expectations and any previous negative reviews should definitely be ignored.Genuine Hotels.com guest review
"Great spa and very relaxing for a minibreak"
The Cliff Bay is a great hotel on a beautiful island. Views from the large, comfortable rooms over the Atlantic are wonderful. Indoor public areas including bars and restaurants are spacious and nicely done. Staff are friendly and helpful. The downstairs spa area (a little hidden!) is really luxurious, and the treatments and therapists are second to […] none. The indoor/outdoor pool is lovely, if a little cooler than we would have liked in March. The food in the hotel is good, if a lot more expensive than you'll find at the good restaurants round the corner and in the town. The breakfast buffet is excellent quality with loads of choice and champagne. The barmen make a great margarita. The hotel is in a great position, a 20 min stroll down into Funchal. My only complaint would be little details like the windows of the pool area not being clean, the jacuzzis being a little tired-looking, the coloured table linen being a bit 90s, and the blue towels and white plastic loungers on some of the many outdoor areas (there are also nicer loungers with thick cushions# not looking or feeling very 5*. If you want a totally relaxing break out of season and don't want to spend hours travelling, I'd thoroughly recommended it, and we will definitely be going back. If you're looking for South East Asian-style luxury and minute attention to detail, you're still going to have to go long haul. Read moreGenuine Expedia guest review
Had a lovely relaxing stay in this very comfortable hotel.Genuine Expedia guest review
"Great holiday will go back"
Lovely hotel in a great location. Chose it for the access to the sea as my husband prefers not swimming in pools, however the lower pool is sea water so he did use it as well.Staff were very helpful and polite and nothing seemed to much trouble. This was our first visit to Madeira and was a little worried that we might be a little young compared to […] other guests but it didn't feel like that. The hotel is just far enough out of Funchal to feel relaxed but very easy to get anywhere - hotel run free buses - and taxis are reasonable. The island is clean, friendly and easy to visit for a week. Will go back Read moreGenuine Expedia guest review
Fabulously relaxing holiday, the perfect getaway!Genuine Expedia guest review
"Free Birthday Cake ! (But don't forget your jacket or tie)"
Madeira is a little gem of an island! I took my wife their for her birthday and 3 days was no where near long enough. If you're looking for a party island then is defineltely not for you but if you appreciate visiting and looking at gardens and flowers during the day followed by top restuarants in the evening then this is the place for you. word of […] warning though - most nice restaurants won't let you in unless you are wearing a jacket and/or tie, I forgot mine but managed to sweet talk us in. The Cliff Bay Hotel is perfectly located on the edge of town just next door to the famous Reids hotel. It's a short walk to the centre of town (about 15 mins) or you can catch the free courtesy bus provided by the hotel. They have all the facilities you would expect of a 5 star along with the service including an on site michelen star restaurant (the only one on the small island). I booked us into to a sea view room which was lovely apart from the interconnecting door and some noisy neighbours. We asked to be moved and the receptionist and porter were extremely helpful showing us a couple of alternatives for us to chose from and promptly moved us with no fuss. As I said it was my wifes birthday and without any prompting from me on the day while we were out they put a free birthday cake in our room which perfectly with some champagne ! Lovely break and we will definetely be going back. Read moreGenuine Expedia guest review
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