All hotels in Funchal, Portugal
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereEstrada Monumental 147, Funchal, 9004-532, Portugal, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.9 / 5Outstanding

Score breakdown (from 175 reviews)

Average rating for:

  • Cleanliness
    4.9
  • Service
    4.9
  • Comfort
    4.9
  • Condition
    4.9
  • Neighborhood
    4.7

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"faultless"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Lovely sea view, accommodation and facilities combined with great breakfast
Genuine Expedia guest review
Other trip Mar 26, 2014
A Traveler
GB
5.0 / 5Outstanding
"Exellent view from every corner"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Had a very pleasant time,convenient to town,outside restaurants and walking to promenede
Genuine Expedia guest review
Other trip Mar 24, 2014
Saba
GB
5.0 / 5Outstanding
"Couples retreat"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent quality hotel. Good facilities. Perfect for relaxing. Interesting cliff location. Good quality food and service. Shame the Michelin star restaurant had a strict dress code. Relaxation is the name of the game.
Genuine Expedia guest review
Other trip Mar 18, 2014
lindsay
GB
5.0 / 5Outstanding
"Beautiful Hotel over looking the ocean"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Weekend break with a friend. Lovely and relaxing.
Genuine Expedia guest review
Other trip Mar 18, 2014
A Traveler
GB
5.0 / 5Outstanding
"Excellent Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
From previous reviews we had high expectations and were not disappointed. the hotel is in a great location and our upper floor room had a big balcony and great views. Staff were brilliant and nothing was to much trouble. Food was as exoected and overall ..."we'll be back"
Genuine Expedia guest review
Other trip Mar 16, 2014
mark
GB
5.0 / 5Outstanding
"Lovely location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Our first visit to the maderia, and would return as enjoyed it
Genuine Expedia guest review
Other trip Mar 16, 2014
A Traveler
GB
5.0 / 5Outstanding
"Wonderful setting"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
An excellent hotel. First class facilities. Faultless service. Superb breakfasts
Genuine Expedia guest review
Other trip Mar 15, 2014
Jeremy
GB
4.0 / 5Excellent
"Convenient hotel, close to port of Funchal"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
We'll appointed hotel with good sea and harbour views - at a price. Very friendly and helpful staff.
Genuine Expedia guest review
Other trip Mar 14, 2014
Peter
GB
5.0 / 5Outstanding
"A superb holiday"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
A welcoming hotel with all the facilities you would expect for its five stars. The staff were friendly, the facilities superb with good food and great service.
Genuine Expedia guest review
Other trip Mar 4, 2014
Nigel & Barbara
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
welcome break
Genuine Hotels.com guest review
5 night trip Feb 24, 2014
A Traveler
GB
5.0 / 5Outstanding
"True 5*hotel with lovely rooms and fantastic staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel is among one if the best I have stayed at. The sea view rooms are lovely and the staff only to happy to help! The spa is really lovely and there are many areas to chill including a cliff top jacuzzi! Definitely will go there again!
Genuine Expedia guest review
Other trip Mar 2, 2014
kate
GB
5.0 / 5Outstanding
"Six stars if I could"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent espa spa. Indoor pool great for cloudy days, but plenty of outdoor pool areas for when the sun is shining. Great restaurants and walking distance to lots more. Very friendly long serving staff, so lots of familiar faces. A real home from home feel. Great big beds with tempur mattresses and very clean. Great access to all areas even if you have problems with knees or hips. Spoil yourself and opt for a Funchal facing room, it's beautiful at night. If you fancy a lazy morning in your room in your robe do try the breakfast room service, it's fantastic' Give this hotel a try, you will not regret it. We are already planning our next visit
Genuine Expedia guest review
Other trip Feb 25, 2014
jules
GB
5.0 / 5Outstanding
"This hotel was outstanding-staff were v friendly"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The weather was a little disappointing but the hotel facilities made up for it. The indoor-outdoor swimming pool was fantastic and heated to 30 and the sauna and steam room were great.
Genuine Expedia guest review
Other trip Feb 21, 2014
Linda
GB
5.0 / 5Outstanding
"Absolutely perfect"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
They start as they mean to go on. When you arrive in your room the cases are there before you are. A fisrt class hotel. Most of the guest are returnees. We will too.
Genuine Expedia guest review
Other trip Jan 29, 2014
Gary
GB
5.0 / 5Outstanding
"Overall Excellent Experience - couple of letdowns"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
In the main, the hotel is excellent and we would definitely come back. The room was a cheaper one overlooking the front of the hotel, but was still huge and clean and modern. The staff in general could not do enough for us. The spa and pool facilities were wonderful. The only let downs were a miserable waiter one night, and on the last day, the staff allowed children to scream and dive bomb in the spa pool despite rules to the contrary and a larger pool downstairs. Those with electrical items such as Kindles and tablets beware!
Genuine Expedia guest review
Other trip Jan 29, 2014
A Traveler
GB
5.0 / 5Outstanding
"Stunning Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Everything about the Cliff Bay Hotel was what we expected from a 5 Star Hotel. We were given an upgrade to a Junior Suite which was comfort personified. The array of food for breakfast was exceptional and the staff helpful and courteous. The Cliff Bay was the perfect Hotel for a peaceful and relaxed holiday.
Genuine Hotels.com guest review
9 night trip Jan 11, 2014
Hollers
GB
5.0 / 5Outstanding
"Classy resort hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Decided to visit Madeira in the hope of some winter sun but, knowing that the weather wasn't guaranteed, decided to splash out on a hotel with full facilities. I was worried that The Cliff Bay wouldn't live up to its reviews, but if anything, it exceeded my expectations. We upgraded to a sea view room, which was huge with a balcony overlooking Funchal and possibly the most best shower we've ever tried (my partner is a man who likes his showers). Service was efficient, friendly and unobtrusive, outdoor breakfast in the Rose Garden a real treat, especially when the Harris Hawks (Peejay and Bacchus) were in attendance As it happened, we were lucky with the weather so never did try the Spa, any of the in hotel restaurants or the arranged entertainments, but did enjoy the heated outdoor pool and appreciated the courtesy couch into the town centre. Not surprised that many of our fellow guests were repeat visitors.
Genuine Expedia guest review
Other trip Jan 20, 2014
AD
GB
5.0 / 5Outstanding
"5 star hotel in every way"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed at the Cliff Bay for a short break in January. Excellent Hotel beautifully positioned overlooking the sea. We had a room on the 6th floor with balcony.The food and drink was superb with the breakfast buffet, which included champagne, being quite amazing. All the staff were really pleasant and helpful. It was my wife's birthday a few days before we arrived and we were given a complementary bottle of champagne delivered to our room in an ice bucket something we were definitely not expecting. Very interesting breakfast on the terrace watching the Harris Hawk being flown. Too much to see in Madeira for one short visit so will be back to stay at this hotel again.
Genuine Expedia guest review
Other trip Jan 17, 2014
Tony & Alyson
GB
5.0 / 5Outstanding
"Best Hotel Yet"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is the best hotel from Expedia yet...free upgrade...wonderful location....superb food..including a Michelin Star rbar...music....everything!estaurant....spa...swimming pools...sea pools...
Genuine Expedia guest review
Other trip Jan 14, 2014
A Traveler
GB
5.0 / 5Outstanding
"Excellent hotel and location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Brilliant hotel, really helpful staff. Stunning views from our room. Gym really well equipped. Great location - just a 20 mins walk to Funchal. Will stay at the Cliff again.
Genuine Hotels.com guest review
7 night romance trip Nov 23, 2013
Mel
GB
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We spent three nights at this hotel before Christmas; from the point we arrived to our departure the staff at the hotel were great. The hotel boasts great sea views and is very well appointed throughout, the spa was particularly good.
Genuine Hotels.com guest review
3 night romance trip Dec 20, 2013
A Traveler
GB
5.0 / 5Outstanding
"Perfect hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Superb hotel - faultless service and great sea view rooms. Food in hotel is very good but at least 30 good restaurants within 5 minute walk. My advice - try as many as you can - they're all good! Note that some restaurants in the hotel itself require smart casual.
Genuine Expedia guest review
Other trip Dec 30, 2013
Dave
GB
5.0 / 5Outstanding
"Luxury 5* Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed here with my mother for one week just got back. We really enjoyed the live music in the Cliff Bar - a great range of very talented musicians.
Genuine Expedia guest review
Other trip Nov 15, 2013
Denise
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Fantastic hotel, staff were very friendly and always happy to help. Made our first trip to Maderia a great experience
Genuine Expedia guest review
Other trip Nov 15, 2013
Mary
GB
5.0 / 5Outstanding
"The Cliff Bay experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
WOW. What a lovely hotel. I stayed for a week and had a fabulous room with sea views and the lights of Funchal at night. Nothing was too much for the staff, the food was amazing and I thoroughly recommend the thoroughly deserved Mitchelin star restaurant I'll Gallo D'oro - best meal I have had since The London in New York!! Go if you can - its beautiful. Great for couples (few children to ruin your holiday) and not just retired oldies - I'm 35 and would go back tomorrow.
Genuine Expedia guest review
Other trip Nov 3, 2013
Bunny
GB
5.0 / 5Outstanding
"beautiful hotel fantastic views"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
we had a fantastic stay at the cliff bay hotel, staff were friendly cheerful and helpful, rooms were superb, very high standards kept up every day. wide variety of delicious food every meal time. views of the Atlantic were stunning. highly recommend it!
Genuine Expedia guest review
Other trip Nov 1, 2013
Liz
GB
5.0 / 5Outstanding
"Great 5 star hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our 4 nights stay was not ong enough! Comfortable big (emperor size) bed made up of two small doubles and a good single roll bed for my son. Our room is spacious, has tea making facilities and have fantastic view towards Funchal and harbour. Make sure you request when you book and also ask when checked in. Overall very good and enjoyed our short stay.
Genuine Hotels.com guest review
4 night family trip Oct 21, 2013
A Traveler
GB
5.0 / 5Outstanding
"A fabulous hotel in a great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Book a sea view room as the view is stunning and the staff are very friendly and helpful.
Genuine Expedia guest review
Other trip Sep 3, 2013
Gregory's
GB
5.0 / 5Outstanding
"Perfect Holiday for restful break"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is our second visit to the Hotel and had a wonderful stay. The hotel is excellent, large rooms and bathrooms . The staff are very welcoming and every effort is made to make your stay memorable. The Michelin restaurant is well worth a visit superb food. Look forward to returning.
Genuine Expedia guest review
Other trip Jun 24, 2013
A Traveler
GB
5.0 / 5Outstanding
"Great hotel, caters for all"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff very helpful and really accommodated my need for gluten free diet - nothing was too much trouble. Hotel very nice, clean and well maintained. Very handy free bus into Funchal city centre.
Genuine Expedia guest review
Other trip Jun 10, 2013
A Traveler
GB
5.0 / 5Outstanding
"Wonderful hotel with very high standards"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We have visited this hotel a number of times before the first time about 18 years ago and the service, staff and hotel in general are still of the same high standard. We would highly recommend this hotel, every member of staff greet you with a genuine smile. Our room overlooked the fabulous view of Funchal, at night time it was a picture with all the twinkling lights.
Genuine Expedia guest review
Other trip May 28, 2013
Sweetheart
GB
5.0 / 5Outstanding
"Highly recommended."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We recently spent four nights at the Cliff Bay and wish we could have stayed longer. We had a garden view room which was much bigger than anticipated with lovely views over the garden and the sea. We were on the second floor and the only criticism is that the music from the bar was quite loud and could be heard clearly in the room. The leisure faciities were also very good with a well equipped gym and lovely spa. The main pool is partly indoors which was very useful due to the unusally poor weather. We used the restaurant in the hotel for breakfast each day and also ate there on two evenings for themed 'buffets'. The food was excellent and reasonably priced. We did not use the Michelin Star restaurant so cannot comment. The hotel is in a fantastic position right on the cliff with lovely views over Funchal Harbour. Had the weather been better we would have taken advantage of using the many sun loungers which were very often found in quite hidden areas around the complex. I would definitely recommend this hotel.
Genuine Expedia guest review
Other trip May 14, 2013
Anne
GB
5.0 / 5Outstanding
"Great hotel for all ages"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
For over 50 years I have stayed in numerous hotels, mainly on business from 2 star to 6 star.In every way, I and my wife ( we married 50 years ago next year) would put The Cliff Bay in the top five of all the ones that we have actually stayed in. For example, I rate The Westbury in London better than The Hilton in Park Lane with The Cliff Bay on a par with The Westbury if not slightly better from the room & breakfast point of view. This also includes North American Hotels from New York to San Francisco / Toronto to Vancouver. We now frequent Europe more often than the other side of the Atlantic, its an age thing.
Genuine Expedia guest review
Other trip May 4, 2013
John
GB
4.0 / 5Excellent
"Perfect for a honeymoon"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great hotel, close to walk to the old town. Lovely place to spend our honeymoon.
Genuine Expedia guest review
Other trip Apr 17, 2013
Jay
GB
5.0 / 5Outstanding
"relaxing break"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed at the hotel for a week at the end of March with my wife. We wanted a relaxing break by the pool, and this was perfect. The staff were very professional and helpful, and really delivered on customer service without being over the top. The hotel is in a great location and well maintained. Would certainly stay here again if we return to Madeira.
Genuine Expedia guest review
Other trip Apr 11, 2013
Mike
GB
4.0 / 5Excellent
"Restful spring break"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Welcoming environment - clean & well maintained hotel, staff attentive but not intrusive, half-board buffet offered variety and good value for money. Courtesy bus and fine views from its elevated location more than compensated for distance from Funchal central.
Genuine Hotels.com guest review
14 night family trip Mar 9, 2013
GG
GB
5.0 / 5Outstanding
"great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
thank you we had a wonderful holiday the hotel & staff are superb
Genuine Expedia guest review
Other trip Mar 26, 2013
A Traveler
GB
4.0 / 5Excellent
"Great hotel for couples"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is a lovely hotel with a very good position , although the walk back from the city can seem long after a day of sightseeing etc. There is a complimentary bus if the times fit . The breakfast buffet is excellent . The evening buffet can be unappetising although some nights was excellent . The Michelin starred restaurant is very good but the portions ridiculously small and it is expensive as would be expected for a high profile restaurant
Genuine Expedia guest review
Other trip Mar 22, 2013
Anon
GB
5.0 / 5Outstanding
"Relax in Madeira"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Spacious room, huge bed(s), generous balcony all very well maintained. Great location (shame about the weather, we were unlucky). The staff were smily and helpful. We did not use the posh restaurant and only used the mid-range restaurant for breakfast which was first class. We had evening bar snacks a couple of times which were very good. There were one or two young children at the hotel, in fact a full range of ages but this was really a hotel for the over 30/40's not for youngsters looking for night life. Good atmosphere, very relaxing
Genuine Expedia guest review
Other trip Mar 22, 2013
A Traveler
GB
5.0 / 5Outstanding
"Right on the sea and near to centre of Funchal"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Had a very wet and windy stay in Madeira but lots to do in the hotel - excelleny pool etc.
Genuine Expedia guest review
Other trip Mar 12, 2013
Monica
GB
5.0 / 5Outstanding
"Great hotel for couples"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
wonderful spacious bedroom. superb views over the ocean. lovely comfortable lounges. breakfast to die for. Wow, very relaxing and inviting sauna spa room. loved it.Will be back Very enjoyable evening entertainment.
Genuine Expedia guest review
Other trip Mar 10, 2013
Marina
GB
5.0 / 5Outstanding
"Fantastic romantic getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The entire holiday could not have gone better. The hotel had superb facilities, very helpful and courteous staff and the the food in the Michelin starred restaurant was excellent.
Genuine Expedia guest review
Other trip Mar 6, 2013
Chris
GB
5.0 / 5Outstanding
"Excellent Hotel to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I booked this stay for my Husband's 60th Birthday. Before we even got there, Roberto was very helpful with providing me with suggestions to celebrate the occasion and they even provided a birthday cake on the day. We ended up dining in their Michelin star restaurant and the food and ambience was just out of this World. Yes a bit expensive but worth every penny, or euro in this case! The hotel was everything I expected and more. Everyone was so friendly and helpful when we asked any questions. They certainly deserve their 5 stars. The location was on top of a hill, hence it's name, Cliff Bay. However for those who would find this a bit difficult to climb, there is a complimenary coach service that runs thoughout the day although not late at night. If you just want to relax at the hotel, there are many areas to choose from both inside and out and different areas to eat at. There are alternatives to the restaurant. The Breakfast buffet is also excellent. We will definitely be returning.
Genuine Expedia guest review
Other trip Mar 4, 2013
Lin
GB
5.0 / 5Outstanding
"great hotel for everyone"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was just perfect in every aspect - location, staff, cleaness, food, facilities, etc.
Genuine Expedia guest review
Other trip Mar 1, 2013
A Traveler
GB
5.0 / 5Outstanding
"Restful luxury"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Although this was a 5 star hotel in every sense the atmosphere was relaxed and welcoming. The staff were not intimidating, but extremely friendly and helpful.
Genuine Expedia guest review
Other trip Feb 28, 2013
Penny
GB
4.0 / 5Excellent
"Very comfortable and relaxing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Quiet and relaxing hotel with very attentive staff. 25 mins walk to Funchal (centre) although the return walk is mostly uphill and takes about 30 mins (walk through the park to make it more pleasant). No shortage of sun-beds at this time of year, even though the weather was surprisingly good. Food in the hotel can be expensive depending on where you eat, and drink is about 17% more expensive than the nice bar just across the road from the hotel. A couple of decent restaurants nearby but the choice and value in Funchal are much better, with attractive deals in very nice restaurants - and I don't mean the tourist traps! Spa is average to good, but expensive. Use the discount offers that change daily: wait for the treatment you want to be advertised with the discount and get down early to book it.
Genuine Hotels.com guest review
7 night family trip Feb 17, 2013
J&C_D
IE
5.0 / 5Outstanding
"cliff bay madeira"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
we ve stayed at 5 star hotels all over the world and this was right up there with the best of them.
Genuine Expedia guest review
Other trip Feb 5, 2013
Denis
GB
5.0 / 5Outstanding
"Comfortable relaxing hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent hotel; elegant and comfortable; friendly helpful staff all speaking excellent English; spacious bedroom with nice view; gardens and grounds excellent with numerous areas for sitting/sunbathing; food in buffet restaurant very good with large variety/choice; hotel location within easy walking distance of Funchal town. One criticism - the Michelin star restaurant Il Gallo d'Oro is disappointing. The fixed menu dishes were generally good although some items were bland. The main problem was the portions which, although very artistic were so small they were silly. We do not have large appetites but left the restaurant hungry. We are familiar with dining in Michelin restaurants and know what to expect. We thought the practice of attempting to get away with providing such tiny portions disappeared twenty years ago but sadly not in this restaurant. Maybe the a la carte is different. Apart from this we would very much recommend this hotel for a relaxing and comfortable holiday. Many of the guests were regulars.
Genuine Expedia guest review
Other trip Feb 4, 2013
Ertvore
GB
5.0 / 5Outstanding
"consistently good"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was our 3rd stay at Cliff Bay and the high standard stays the same.We had side see -view room which looked partly onto trees but amazing for sunbathing out of wind in afternoon. Some new and excellent restaurants have emerged in this area. Cliff Bay have a mini bus service into town but unfortunately doesn't run in the evening, I guess they want to keep you at the hotel to eat in their restaurants. The buffet restaurant was busy in the evenings though and the food was varied and a high standard.
Genuine Hotels.com guest review
6 night trip Jan 12, 2013
A Traveler
GB
5.0 / 5Outstanding
"What more could you want?"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It is what you would expect from a 5* hotel; it definitely measures up to the rating. Staff lovely, courteous, helpful. Breakfast buffet fantastic, little need for any lunch. Other meals (and drinks) taken at The Bistro and the Rose Garden restaurant also of good quality and reasonable cost (for a 5* hotel you shouldn't expect cheap as chips). Didn't try the Michelin * restaurant in the hotel. Local restaurants nearby also good, we particularly recommend the steaks at Casa Madeirense Restaurante just up the road. In late November there was plenty of room around all the indoor and outdoor areas. Lovely gardens with specimen tropical plants. Beds comfortable, bedroom good size with TV, DVD/CD player. All very clean and well decorated.
Genuine Expedia guest review
Other trip Nov 22, 2012
Steve
GB
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews