"Beautiful room w/ great service but a few quirks"
We stayed at the Aitana while my husband attended a conference at the nearby NH Eurobuilding. The hotel is in a business/residential area rather than tourist spot, and the local stores and restaurants are mostly patronized by locals. (We enjoyed La Vaca Argentina and La Nonna.) For tourists, the number 27 bus will take you straight to the museums. We […] stayed in room 508, facing the street, and did not experience any of the noise problems some reviewers have noted. The room was lovely, with great temperature control and an extremely effective blackout shade. Wi-fi is free in the lobby but very slow there. It's better in the room but costly. The staff is very helpful. There are two quirks worth mentioning. The first is that there are no drawers or shelves for folded clothes. We had to ask for extra hangers and still wound up living out of our suitcases for underwear and such. The second is that the bathroom (shower and toilet) door is translucent glass, which takes a little getting used to for those accustomed to more privacy. The door also jumped its track at one point and we had to get it fixed, for fear of becoming trapped in the bathroom. This was handled promptly while we were out. All in all, a very nice hotel. Read moreGenuine Hotels.com guest review
"Quite Hotel Close to Public Transportation"
We were visiting friends in Madrid. They recommended this hotel and we stayed here 4 nights. This is a small quiet hotel well located for travel to other parts of Madrid by bus or subway. There are a number of decent restaurants, at all price ranges, within easy walking distance, along with a nearby 24 hour store if you need it. Rooms in this hotel […] were quiet and very functional, with good beds. The Chamartin district of Madrid is a lovely residential area with a nice atmosphere. Overall great visit. Read moreGenuine Hotels.com guest review
"Excellent experience, so much fun"
The hotel was absolutely amazing. We really felt comfortable. The staff was wonderful, and it was so much fun being near the Santiago Bernabéu. Metro access is great to get downtown, and no need to fight the crowds or noise. I would highly, highly recommend it.Genuine Hotels.com guest review
Large room, nice extra bed for our daughter. Hotel is a bit outside of city center, easily reachable by subway though.Genuine Hotels.com guest review
Great rooms, friendly staff.Genuine Hotels.com guest review
"Really nice hotel with nice employees"
It was a really nice experience: the hotel is really nice, close to the Barnabeu with a really nice people working in it. I was surprised when the cleaning personal asked us at what time was better for us and the limit was 8pm..Everything was really good and clean.Genuine Hotels.com guest review
"Great for Real Madrid Fans"
Great choiceGenuine Hotels.com guest review
"Great hotel for business travelers"
This hotel is easily accessible and is about 20 minutes from the airport. The rooms are neat, clean and very modern. Wifi was a little slow at times but overall consistent. The bed was comfortable and my room had a wonderful view of the city. The breakfast was very nice. The rooms have wood (wood type) flooring with no rugs, so bring socks or comfortable […] shoes. Buses were easily accessible and the hotel is also very near the Madrid Real stadium. The staff was nice and helpful. Read moreGenuine Expedia guest review
"Great Location. Great Hotel"
Great Hotel overall. about 2 blocks away from Real Madrid Stadium, where you can tour stadium, catch a game if in season, catch the metro (or line 27 bus which goes up and down the main corridor for easy access to all attractions. You can also catch the Double Deck Madrid Bus (extremely recommended, get the 2 day pass and use it as method of transportation […] thru out the city) across from Read Madrid Stadium (Estadio Santiago Bernabeu). Great resturants around area also. Free unlimited wifi in hotel lobby but pay-per-use in rooms. 1 desktop PC available in lobby. Read moreGenuine Hotels.com guest review
Went for long weekend. Very good hotel. Well situated.Genuine Hotels.com guest review
"Perfect for our trip"
We booked this hotel last minute when we books tickets to watch Real Madrid play on 10/01/15. AMAZING location, the hotel was a 2 min walk from the Bernabeau stadium. Hotel staff spoke very good English and were very accommodating, helping us with directions, checking in for our return flights and printing our boarding passes for us. We didn't have […] any evening meals in the hotel as we wanted to see the City but the breakfast had a varied selection and was nice. Rooms were immaculate and entire hotel was well mantained. I would most certainly recommend this hotel especially if you are, like we were, watching a match and wanting to explore the Madrid because the location was perfect. Read moreGenuine Hotels.com guest review
"A GEM OF A HOTEL IN MADRID"
We were very impressed with the staff, the hotel and location. We were going to the Santiago Bernabeu to watch Real Madrid play and also wanted to visit central Madrid. The stadium was within short walking distance, the metro and bus stops also, lovey restaurants just along the side roads and the tour bus just outside the stadium which is a fantastic […] way to see Madrid. After finding this hotel we will stay here everytime we visit Madrid Read moreGenuine Hotels.com guest review
The room was large and very comfortable. Convenient to the metro. Personnel were very helpfull. I recommend the hotel..Genuine Hotels.com guest review
"Great easy modern & clean hotel"
We stayed in the Aitana for two nights and it was absolutely perfect. The location isn't particularly "pretty" as it is just off a main road and a bit outside the Centre of Madrid but our room (708)was facing the road (and the Ministry of Defence) on the 7th floor and couldn't hear much other than the odd police/ambulance siren. It was also less than […] 5 minutes walk to two Metro stations (and the Bernabeau Stadium) and then about 30 mins to the City Centre or 20mins to the Airport. Read moreGenuine Expedia guest review
"Lovely hotel close to the Bernabau"
Could not fault the hotel or it's staff. It was spotlessly clean and room was lovely. Great variety of foods served for breakfast and it's location ideal for the Bernabau. Bus stop a cross the road, bus only1.5 euros into the centre, lovely place to stay.Genuine Expedia guest review
"Nice Hotel close to San Bernabeu stadium & metro"
Visited Madrid to attend a wedding. The buses to /from the wedding were at the stadium so the hotel was ideally located. The room was good &, although we were facing the busy main road , the double glazing was very effective. All of the staff were very friendly & helpful., I must particularly commend Manolo on reception & the young man in the breakfast […] restaurant. The breakfast was very expensive at 22eurps each but you could not fault the quality or the extent of what was available. A very pleasant experience all round. Read moreGenuine Expedia guest review
"1 Night in Madrid"
as we were going to watch Real Madrid, the hote3l was perfect, only 1-2 mins walk from the stadium. Nevertheless, the staff were fantastic for/to us, and cannot fault any of their helpfulness and friendliness, as well as their full understanding of English - impeccable, thanks once again!Genuine Hotels.com guest review
"Good location - charge for wifi in room"
Hotel is great location for Real Madrid Stadium and nearby business. Its 15 minutes by bus to centre (€1.50 per trip). Hotel was clean and the reception team were friendly and helpful. No free wifi in room - when I asked at reception told it was not included and cost was €12 for 24 hours - just ridiculous. The lobby bar has not atmosphere, but reasonably […] priced drinks and light snacks. There are no tea/coffee or complimentary water in room. Overall was a pleasant stay. Read moreGenuine Hotels.com guest review
"Good for business trips"
Hotel is perfect for business travellers. Not so central so tourists may wish to look closer to town. The wifi is listed as complimentary but this is only true for reception. You have to pay in your room. This should be clarified on the hotel description of hotels.comGenuine Hotels.com guest review
"Very Comfortable Business Hotel"
Very nice rooms, convenient location and great service - only thing lacking was the hotel lobby bar - a bit bright and formalGenuine Hotels.com guest review
"Marriott - Madrid, Spain"
We were here on Aug.29, 2012 for the Real and Barcelona game. The hotel is 2-3 minutes walking distance to the stadium. Our room was very clean and we had no issues at all. The hotel staff was very accommodating and helpful. I would definitely recommend this hotel.Genuine Expedia guest review
Good, but they charge a lot to get WiFi in your room.Genuine Hotels.com guest review
"Very well maintained and reasonably priced"
Breakfast was excellent. Staff very helpful, room and the hotel itself in very good condition, clean, well appointed. A pleasant surprise, having endured many dreadful hotels elsewhere around the world. Completely lived up to the hotel's description. Only downside is the distance from the city centre, but a brisk walk is good for you, the metro is close, […] and the taxi back is only about 10€. Read moreGenuine Hotels.com guest review
Was expected a good hotel stay and I got more than expected. The staff were helpful, friendly and the room was clean, spacious and well situated with plenty of natural light from floor to ceiling windows. However, it was the extras that really made the difference, breakfast could be taken in restaurant or room at no extra cost (and it ran until midday). […] The complimentary mini bar was a very nice touch. It would be good to have free wifi in room, this is pretty standard these days. All in all a very pleasant stay. Read moreGenuine Hotels.com guest review
"2 night stay, early April"
Everything about hotel was fine, v good breakfasts as part of deal. Great location for metro transfers to airport (30mins) and city centre (10 mins). Only issue was aircon was not switched on and with recent hot weather rooms were hot. had to open window to room, which meant traffic noise from below. Once aircon is switched on then all will be ok. […] With windows shut the traffic noise was not noticeable. Read moreGenuine Expedia guest review
Muy agradable, nos ofrecieron una habitación superior al mismo precio.Genuine Hotels.com guest review
"Wifi a más de 8€"
En la época que vivimos no se puede cobras 8€ por wifi, cuando voy frecuente por Madrid y es la primera vez que me pasa esto, no lo contrate, claro, después leí algo en el ascensor que siendo socio, pues el wifi era gratis, pero en recepción no me lo ofrecieron, solo me dijeron lo de los 8 € y por cierto mi habitación no era de las normales, era clase […] superior en la novena planta, por lo demás todo bien. Read moreGenuine Hotels.com guest review
"Wifi gratis solo en el lobby"
Muy buen ubicado, el wifi es gratis solo en el lobby.Genuine Hotels.com guest review
"Flott hotell ved Santiago Bernabeu."
Bodde på Aitana i tre netter. Hadde deluxe rom, og det var verdt hver krone. Perfekt hvis du skal på Real Madrid kamp,200 meter til stadion. Kort vei til undergrunn/metro. Et par hundre meter til enten Cuzco eller Santiago Bernabeu stasjon. Enkelt å komme seg til byen, og rimelige priser på dagskort/billetter. Kommer gjerne tilbake til både nye og […] hotellet. Read moreGenuine Hotels.com guest review
muy biGenuine Hotels.com guest review
El hotel está muy bien ubicado, conveniente si se quiere visitar el estadio Santiago Bernabéu, ademas del área de negocios de Paseo La Castellana. Hay muy buenos lugares para comer sobre la calle Padre Damián. El personal es muy atento y amable. Las instalaciones modernas y hien cuidadas. Sólo considero que el WIFI en la habitación debería ser sin cargo […] extra, que si esta abierto en las áreas comunes. Me he quedado ahí dos veces al visitar Madrid y lo volvería a hacer. Read moreGenuine Hotels.com guest review
"Hotel AC Aitana - Ottimo !"
L'Hotel è di facile raggiungibilità anche con i mezzi pubblici dall'areoporto (Metro). Ottima Colazione. Servizio molto corteseGenuine Hotels.com guest review
เดินทางสะดวก มีป้ายรถเมล์อยู่ข้างหน้าเลย ไปไหนก็ไม่ไกลจาก สถานนีรถใต้ดิน แต่อาจจะไม่ใช่ย่านช้อปปิ้ง แต่ก็สะดวกดีGenuine Expedia guest review
Óptimo hotel, sem dúvida a repetir. Limpo, muito confortável, moderno, Staff simpatico e prático. Área excelente, próximo do metro e grandes atrações. Pena o wifi ser a pagar nos quartos.Genuine Hotels.com guest review
Direkt neben dem Bernabeu Stadion bzw. Metro-Station.Genuine Expedia guest review
"Perfecto para ver un partido en el bernabeu"
Todo muy bien,solo pequeño problema con la calefaccion por lo demas perfectoGenuine Expedia guest review
"Good location. Clean rooms."
This was business trip to Madrid for few days. Hotel location is good, room was clean and in good condition. My room windows were unfortunately to "backyard" where there is just other buildings very next to hotel building so no sights at all. Breakfast was one of the bests that I have had in Madrid hotels where I have visited.Genuine Hotels.com guest review
excelente en todos los sentidos.Genuine Hotels.com guest review
Estado del hotel muybien, pero a la hora del desayuno nos lo encontramos desabastecido faltando todavía 45 minutos para cerrar. Cuando apareció el encargado se volvió a llenar pero ya era tarde para disfrutarloGenuine Hotels.com guest review
"Bel hôtel proche du stade Santiago Bernabeu"
Très bon hôtel proche du stade Santiago Bernabeu. Très belle chambre moderne. Petits bémols tout de même, le WIFI est disponible gratuitement dans les espaces communs mais payant dans les chambres. Le parking est un peu cher (24€/jour). La salle de bain est un peu petite. Uniquement une chaîne télé française (France 24). Je retournerai sans problème […] dans cet hôtel pour aller voir un autre match. Read moreGenuine Hotels.com guest review
"Zimmer gut wlan teuer"
Zimmer sind schön und groß aber mal wieder Wlan AbzockeGenuine Hotels.com guest review
"Sentralt for fotballkamp og forretningsreise"
Dette hotellet er av høy klasse, moderne rom med gode senger og alt du trenger av bar, mat og treningsrom. Service var meget god og imøtekommende. Stille og rolig uten støy og en fin atmosfære i lobby. Anbefales alle som skal på forretningsreise eller fotball kamp med Real Madrid (kun noen 100 meter til stadion).Genuine Hotels.com guest review
"perfekt beliggehed i forhold til fodbold stadium"
Det var dejligt.Genuine Hotels.com guest review
"Buffet de Desayuno"
Mi estancia ha sido muy agradable. La única critica que realmente puedo hacer es que el sábado desayuné sobre las 10 de la mañana y no se estaba reponiendo ya el bufet, lo cual no es lógico cuando el horario es hasta más tarde por ser fin de semana.Genuine Hotels.com guest review
Lo recomiendo. Las habitaciones están cómodas, bonitas y muy bién diseñadas. Igualmente los baños. Solo eché de menos mejor iluminación para maquillarme.Genuine Hotels.com guest review
Todo perfecto.Genuine Hotels.com guest review
Muy limpió y excelente tratoGenuine Hotels.com guest review
"Camas amplias y me gusto la cortesia del cafe"
Agradable y todo funcionaba correctamente,es un hotel que se puede recomendar.La habitación muy completa en todos los sentidos.Genuine Hotels.com guest review
"Ventana pequeña. Todavía bañera."
Amabilidad en recepción. Desayuno correcto.Genuine Hotels.com guest review
"睡床很舒適, 位置佳, 服務一流"
Close to Metro Station (~6 to 8 minutes of walking from hotel to Metro Station). Very close to the Real Madrid Stadium. Very to stay at this hotel.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )