Doing construction loud noises at 8 am The pool and hot tub closed at 7 on Sunday and Monday all dayGenuine Hotels.com guest review
"Too expensive for the price they charge"
The hotel is in a good point but they can't handle it when they have too many guests. In my experience it was a excursion that occuped the 80% of the hotel so the other guests didn't get what we expected/wanted. My room was nice but not very good as I expected for the price they charge. It was a good hotel some time ago but now they need to renew it […] urgently. The service manager is very good but all the rest of the employees are not very effective. Read moreGenuine Expedia guest review
"Very nice hotel, great service"
This was an excellent hotel with great service. The room was very comfortable and clean. I found that here and in another South American country, they add a small surcharge for every service you request, including getting a taxi, etc. Not a big deal, just a curiosity and kind of discouraged tipping. They do not charge for internet, though, which was […] nice. Read moreGenuine Hotels.com guest review
"Just a few dollars more and well worth it"
Great place! I have stayed all over. For the price, it is a good deal. Nice SPA and pool. Gym is decent. My bed was great!Genuine Hotels.com guest review
"It is a nice hotel to for a businesses stay"
The front desk clerk need to receive more hospitality lessons.The hotel price for a night is over the edge.Genuine Expedia guest review
"First time in Colombia"
This was my first visit to Colombia. Our guide recommended it and will say it is very comparable to hotels in the USA. The rooms were clean and spacious. Breakfast was included and had ample variety of quality offerings.Genuine Expedia guest review
"Never going back"
Rooms dark and very outdated. Hotel tried to charge me $50 USD for my guest even though I had a receipt stating 2 adults. Bottled water was $10 USD per bottle! Disappointing all around. I HIGHLY recommend when in Bogota go to the Grand House Hotel.Genuine Hotels.com guest review
"NICE BIG ROOMS FRIENDLY STAFF,GREAT FULL BREAKFAST"
TOTALLY ENJOYED OUR STAY, WALKING DISTANCE TO PARK 93, ZONE T, QUICK CAB TO SANTA BARBARA, ARRANGED GREAT TOURS IN FLUENT ENGLISHGenuine Expedia guest review
This is a great hotel; located in a nice/safe area of the city (near shopping/food), rooms are big with large bathrooms, comfortable beds, mini frig in room, a nice roof top heated pool & hot tub, very nice workout/fitness room, full-service spa, a wonderful breakfast (with American foods) is included in the room price, and almost all the staff speak […] English (a huge plus) and are very helpful. Ask for a room that faces the back (not the street)--or else it is noisy. And all for a great price (approx $150 night). The only negatives are that the rooms are not airconditioned--but its generally cool in Bogota and they will bring you a fan. Also, the rooms are a bit dated---but they are renovating. Overall---really great experience! Read moreGenuine Hotels.com guest review
"Classical Hotel in Bogota"
Excellent hotel for those seeking a classical hotel, good service, large rooms. Good location and good brnading. No Air conditioning in room.Genuine Hotels.com guest review
"Hasta la vista !"
Casa Dann Carlton is an old hotel that is over-priced. Despite having paid in advance, they first tried to put in a room with 2 single beds. The second room had the ordered queen bed but was on the second floor with very noisy street traffic. It was like they ignored my reservation and then decided to stick it to me for raising the very issue. Interent […] service was terrible. Hasta la vista Casa Dann !! Read moreGenuine Expedia guest review
"Old charm; accessible location"
I have been staying at the Dann Carlton on 94 street well over 10 years. Quite frankly, up until my previous stay, this hotel had fulfilled all of my lodging needs, in every aspect: great food, superb location, excellent service, plush surroundings, etc. Sadly, after a well needed renovation of their roof top pool area which now includes a top notch […] gym, a sushi bar, and a cozy lounge area, they decided to make the gym inaccessible to the guest !!. That is, unless you buy a costly membership which makes absolutely no sense for a traveler who only returns every 3-4 months. While puzzles me is that they decide on this move while other 4-5 star hotels are being built all over. I can only conclude that the revenues from locals who are buying their gym membership are more important than keeping travelers coming back. Besides this negative point on my rating, and the fact the hotel bath fixtures are due for renovation, the hotel is just fine. Read moreGenuine Hotels.com guest review
Nice hotel, friendly and vey helpful staff. Many spoke english very well. Short walk to park 93 for shops and restaurants.Genuine Hotels.com guest review
"A very good hotel in spite of..."
This is a luxury hotel with friendly and professional front desk staff, but some quirks surfaced: 1. Our room had no A/C and by midnight we had to request a fan. 2. At 3 AM +/-, I was awoken by a staff talking on a walkie-talkie in the hallway and I noticed we had no electricity, which was restored about an hour later.Genuine Expedia guest review
Casa Dann Carlton Hotel and Spa provides excellent service. I had a late evening flight so I asked if I could have a late check out. Their normal check out is 1:00, they gave me until 6:00. I think that is exceptional. Also the first night I asked if I could get an extra lamp because I like to read in bed. Right away they got me another lamp. They did […] everything they could to make my stay wonderful, and it was. The breakfast is included in the room and it is excellent, including the service, they even knew my name at breakfast every morning, and this is a big hotel. Nice job Hotel Dann. Read moreGenuine Hotels.com guest review
I enjoyed my stay.Genuine Hotels.com guest review
Friendly helpful staff. Nice room. Great workout facilities. Excellent included breakfast . I would stay here again.Genuine Hotels.com guest review
"From Houston to Bogota"
Casa Dann Carlton Hotel & Spa in Bogota is very nice. So nice, Novela was filming and episode in the bar on the first floor. I stayed in the suit which is very large, spacious and accommodating. The only thing they should improve upon is mattresses and they need to add feather downs. A place this eloquent and classy should without question have feather […] downs on the beds. Other than that, our stay was completely awesome. I will certainly stay there many more times. Read moreGenuine Hotels.com guest review
"close to nice restaurants AND GREAT MALLS"
Once again a great experience , this is my four time coming into this hotel and will be back soon ....I always recommended to my friends ...Keep up the good work...C.LondonGenuine Hotels.com guest review
"fine but dark"
The room was dark with insufficient lighting and a brownish color scheme that reinforced the dark feeling. its large and comfortable otherwise for working, but without enough light, its hard to get work done. Otherwise fine and good location.Genuine Hotels.com guest review
"OK for 2 - 3 days business trip"
Needs a general refurbishment. Interior design is non existing. Air conditioning/heating is a must. Amenities are scarce.Genuine Expedia guest review
"Nice Bogota hotel with great pool and spa!"
This hotel was just right for our two-night stay in Bogota before Christmas. It is located on the north side of the city, a long but reasonably priced taxi ride from the old town (Candelaria) and in turn offers peace and quiet. The breakfast buffet, including exotic fruits and freshly cooked arepa (pancakes), was fabulous.. The (indoor) pool and spa […] facilities (including jacuzzi and sauna) were excellent and very clean, perfect for relaxing after tourism. The reception staff were nice and very helpful. Read moreGenuine Expedia guest review
Every things was great. Food was deliciousGenuine Hotels.com guest review
Great overall value, price, location, service. Walking distance to great restaurants and bars located in the "parque de la 93" (93rd park) Friendly staff and great amenities. Will be back.Genuine Expedia guest review
"Great hotel in Bogota"
Great location and superb price. Stayed here twice within the last 90 days. Wonderful hotel for the price, security and location.Genuine Expedia guest review
"Nice people but i won't be back"
Definetively it is not the place to try to relax. It is a very noisy hotel and the staff is too eager to help. I put the do not disturbed sign two days in a row and i got a knock on the door 4 times a day asking if i needed anything or checking the bar or looking, etc, etc. The rooms need a little update too.Genuine Expedia guest review
"Very Loud no AC"
I think the hotel is a classic in Bogota, though they don't advice you before hand that the rooms do not have AC and if you wish a room with AC you must choose it and pay extra, but they do not mention this at any point in the reservation. Since its located in a high traffic area and you must open windows then the room is very loud in early morning […] making it hard to rest during your stay. Read moreGenuine Hotels.com guest review
"Good hotel, good food, old furniture, old carpet."
The room and carpet is a little old already. The hotel is good, but the carpet needs to be renewed. Service is good and breakfast is very good. Furniture is ok, but a little too dark and too old style.Genuine Expedia guest review
"Is a lie that is a 5 start Hotel, is a 2 or 3."
It's suppose to be and 5 star hotel, but in the room they gave me, the bed where in a retractable furniture, the mattress was made foam... . Stupid and ridiculous.Genuine Expedia guest review
Because the usual wheather in Bogota no A/C is available, but I was asking for a fan during my 3 days stay and I'm still waiting for it, I was asking to fix the little security box which was broken in order to be use for me and also I'm still waiting for it, So the hotel isn't bad at all but the service is not the best.Genuine Hotels.com guest review
"A great stay"
I had a great stay and the hotel was very kind to let me check in at 5am! The gym is state of the art and the breakfast buffet was fresh and had a large variety. The staff was so helpful. The hotel is in walking distance of many great shops and restaurants. My only thing is that the rooms while super clean are a little dated looking and the bed wasn't […] one of those super soft beds. Read moreGenuine Expedia guest review
Good location, perfect SPA, very old fashioned furnitureGenuine Expedia guest review
"No AIr Conditioner"
The room had no A/C. When I called to ask, they told me that if I want A/C I have to pay more money. This is the first time I have made reservations and pay the regular fees and there is no a/c included.Genuine Hotels.com guest review
"Rated 4 1/2 stars but no air conditioning ???"
Only rooms on the fifth floor have air conditioning. So if you are going to stay at this hotel make sure you request a room on the fifth floor.Genuine Expedia guest review
lousy internetGenuine Hotels.com guest review
"Hotel needs to be Updated"
I stayed at Casa Dann Carolton for three days in July 2012. The hotel location is excellent with a helpful, courteous staff. The hotel is a landmark in Bogota, but in need of a major update. The rooms and the lobby are very dated. The bed was awful and not comfortable at all. I would recommend the hotel for the location, but if you are going for a leisure […] trip I would not recommend the hotel. Read moreGenuine Hotels.com guest review
"Incredible service and location"
Excellent location, spa areas and service! All best restaurant around hotel area with incredible taxi service.Genuine Expedia guest review
The Hotel staff provide exceptional service. My only advice is to use yellow cabs. The Hotel provides a cab service but at a higher rate.Genuine Expedia guest review
"A nice surprise"
Great location. Great staff: the front desk, Jorge at the dinning room, the chef and the attendants at the sushi on the 8th floor, the attendant at the gym. Great stay, I found a new "home" in Bogota.Genuine Expedia guest review
"Great facility! spacious rooms,excellent amenities"
Very spacious rooms, where everything worked (bathroom fan, safe, tv, lights, etc). The rooftop pool is excellent, as is the gym. In fact, the gym is the best hotel gym I've seen in South America. It has olympic weights, dumbells to 70 lbs, multiple machines and about 6 treadmills. Downstairs, the piano lounge is a nice place to relax and share a drink. […] There is a very nice restaurant district about 1 km away. Its a safe neighborhood and going there makes for a nice evening stroll. Overall an excellent facility, very happy I chose to stay there. Read moreGenuine Hotels.com guest review
it was okGenuine Hotels.com guest review
"Expensive telephone calls 6 USA min"
Ok hotel. Bogota avrege not the best not the worst. Expensive and complicated call sistemGenuine Expedia guest review
"Modern, comfortable and great staff"
The room was brand new, comfortable and quiet. The staff were incredibly helpful and friendly. I would definitely stay there again and recommend it to others.Genuine Expedia guest review
"Good hotel in the middle of renovation"
On my second stay at Dann Carlton Bogota I got one of the renovated toons (3rd floor) and was very happy with it. Unfortunately remaining renovation works cause noise, but if you are away most part if the day it is not too disturbing. Restaurant and breakfast is good, as well as gym amenities and internet. Staff messed up couple of times (forgetting […] to charge me for one night and mixing up reservations) but might be just bad day/luck. Overall experience very good. As a tip, ask for one of the renovated rooms! Read moreGenuine Hotels.com guest review
"Good traditional colombian 5 star hotel"
We had a suite in the hotel which was very comfortable.Staff very friendly and helpful and the spa is good with proper facilities, a full size swimming pool and a nice bar. The USP of the hotel is that has 5 star facilities but retains a typical colombian character and is not simply another international hotel in another city.Genuine Expedia guest review
"Good Value for Money....but be wary..."
_Having stayed in literally dozens of hotel the world over, would say that overall hotel is quite good. Service is on the border line between a 4/5 star hotel. Breakfast is excellent and so are the rooms. Only concern is that it appears that other hotel guests or person holding a membership to the spa facilities of the hotel use the place to "approach" […] female guests and ask the most personal and indiscreet questions about them and their husbands/ partners. I found this to be a matter of serious concern and brought it to the attention of the management of the hotel. I was promised that the matter will be investigated and I will be contacted. Had it not been for this unfortunate incident, my stay at the Carlton would have been top notch. Just be careful if you plan to stay at the Carlton with your wife or partner. Read moreGenuine Hotels.com guest review
"extremely overpriced hotel"
1/2 litre of water for 10 USD in the room, the hotel taxi drivers charge about 4 times more than the usual taxi price in Bogota, chocolate bar and other mini bar items are about 4 to 6 times more expensive than in comparable US hotels. The hotel taxi drivers unfortunately can only be described as a crooked mafia who will make extra turns for unaware […] guests just to try to get additional dollars. Hotel staff tried to put on the invoice a dubious insurance charge of 50 USD that I never agreed to and was never asked for. A burger for 20 USD is representative for a highly over prized hotel. There are expensive hotels, which are really worth their service. Then there are hotels like the Casa Dann Carlton unfortunately whose prices other than the room charge can only be described with terms like "rip off". I am bitterly disappointed. I am traveling to Colombia several times per year since 27 years now and never had such a devastating experiences. Read moreGenuine Expedia guest review
"Hmm it was all extra money"
everything was extra a call, a friend visiting using the coffe machineGenuine Hotels.com guest review
"Good breakfast, friendly staff, good facilities"
Have been to Hotel Casa Dann Carlton on several occasions and always managed to stay in 'El Torre' where the rooms are bigger and nicer. It is a separate building but now linked to the main hotel. The breakfast is extensive and fresh. Particularly like the gym, the spa, the swimming pool and the roof terrace which has good views. You will need a taxi […] as there is not much happening within walking distance of the hotel, although Parque 93 with its trendy restaurants is only at a 10 min walk. Always felt perfectly save in this area of Bogota when venturing out by foot. All in all it is probably one of the better hotels in Bogota as have stayed in other similar 4 star hotels in Bogota as well. The service received from all of the staff is very courteous and friendly. Would certainly be happy to recommend this hotel. Read moreGenuine Hotels.com guest review
"like always the best hotel for your money"
I been staying at these hotel since it open around 15 years ago,today star a mayor renovation including the beautiful spa and swimming pool in the top floor which was done couple years ago with incredible views. We stay always at the executive floor with two incredible butlers that will fulfilled your every-needs. Our room was the imperial room and […] is a gorgeous room which on Sundays early in the morning you can see the old steam train pass by your room with passengers going to the small towns as it did during the early years,that is an experience itself. It doesn't matter what floor you are in the service is great and the prices are better than any class hotel in Bogota. We will be back in 6 months for a month- and what better place to be spoil. I can only conclude by saying, " I will love to see a hotel of these level in CANADA (like the Fairmont hotels) at these prices" you will never have a vacancy. Read moreGenuine Hotels.com guest review
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