Topaz Hotel, a Kimpton Hotel - Washington

I stayed here one night for a party night after working a couple days in DC. I chose this hotel over some cheaper ones because, well, I'm a hotel snob and I wanted to stay at a fun and posh hotel. It's also in a great area and close to Eighteenth Street Lounge, which is where my gal pals and I were going to the night we stayed here. The room we were […] checked into smelled like cigarette smoke, so we were immediately moved to a cleaner room. Thanks! The staff was super friendly and helpful. I really enjoyed staying here, and I would highly consider staying again if I am ever in DC. Read more

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Very comfortable apart from the pillows. Love the hotel staff and location.

Beautiful hotel with exceptional, cooperative staff. Probably the friendliest and most helpful staff I've ever encountered! Never been to DC and they were well-informed on the Metro, timinng, etc-very helpful! Great neighborhood - only had to walk 5 mins. to Pinkberry for our nightly frozen yogurt!!! Only drawback, a little far from the main attractions-15 […] min. walk to White House - but a very safe, nice walk. Would definately go back to DC and would probably stay there again. Thanks Topaz staff! Read more

I booked through hotels.com for four nights. I got there at 9PM and they had no room for me--I had to travel 20 minutes across town to another Kimpton. Theyvwere quite nice and apologetic afterwards, but this cost me crucial time that I needed in DC. And, when I finally settled at the Topaz, the room, although large had an odd smell and as always seems […] to be the case with the Kimpton hotels, getting room service is a huge struggle. They are clearly understaffed. I will avoid Kimpton hotels in future. Read more

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The room and bathroom were extremely small. I also had a baby crib in the room and had to have that removed to get around the room. For the price of the room and comparing it to other Kimpton hotels, I was disappointed. The bartender was great though! She is an asset to the hotel!

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Boutique in iots best sense: small, intimate, attentive, well-appointed, well-proportioned room. Very short walk to excellent next door restaurant. Considerably longer to other eateries, shopping. Definitely on my list for future DC trips.

I lived in DC and was familiar with Topaz's location. The reception staff demonstrated the prototype of what hospitality reception -- professionalism, friendliness, informative with a great, genuine smile. Room and decor are beautiful and pleasant. Location is superb in proximity to Dupont Circle and subway entrances.

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The hotel was located in the perfect spot for our plans. It was in walking distance to great restaurants & night spots. The staff was very friendly & accommodating. The room's decor was stylish, as was the overall look of the hotel. Two minor issues: we reserved a room with a king size bed (celebrating our anniversary) but we received a room with two […] queen beds instead. I called the front desk and was told we were given an upgrade and nothing comparable was available. The staff was nice enough about it but the bed we requested would have been nicer. Also, it was New Years Eve and the hotel bar closed at 11pm...on New Years Eve. All in all, it was a nice hotel and I would definitely go there again. Read more

My girlfriends and I spent New Years in D.C. and needed a hotel close to the club where we were spending the evening. The Topaz Hotel had the most convenient location for the best price. The staff was very friendly (and even wore New Years hats!). The vibe in the lounge area was great, nice staff in a fun atmosphere. We shared a double queen room, which […] turned out great for four ladies because there was a vanity area. Overall, it was a great experience and I will definitely go back to stay! Read more

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The only negative aspect was that the hotel refused to honor the lesser price we paid on our first night!

The hotel was perfect- very spacious, conveniently located, quiet, and modern. It was very clean too!

The rooms are spacious and comfortable. The location is wonderful-can walk to almost anything around the White House and Mall. Hotel staff very polite and helpful.

The hotel was in a good location. Close to Dupont Circle, metro, some shopping and good restaurants. Only thing we did not like was that here were events every night we were there and we could not utilize the bar or restaurant until after 10pm. Otherwise nice place to stay.

Had a good stay at this fine hotel in Washington DC. Only complaint was that it was a little pricey.

Wanted to be near our daughter who lives in Dupont circle. Convenient and nice room within walking distance so perfect for our purpose.

It's ok. Nothing at all special about the rooms. Nothing. The bathroom is pedestrian at best, and I was "upgraded" to a room with 2 queens when what I really wanted was one King size bed. In general, the place just didn't seem that fresh or interesting for the amount of money I paid.

Convenient location, boutique size, 10 min walk to subway, enjoyed chatting to other guests during the happy hour at the end of the day, fantastic staff

Staff is friendly (greeting us every time we come and go), hotel is clean and modern and stylish, and rooms are HUGE for the modest price. I've stayed here twice now and had a great experience both times. I'd recommend this hotel to anyone.

we had a really nice stay here, the location is great for the Du Point Circle neighbourhood which is great for restaurants and bookstores etc. It’s still within walking of the White House etc. The staff is exceptionally helpful and friendly. The rooms are spacious and clean although it is a refurbished older building so there are some imperfections […] in the corridors and common areas but all in all it is very nice. Complimentary wine every evening around 6 pm is a plus. Read more

The convenient location and fabulous rooms are great, but the staff are what make this Kimpton hotel such a knock out. They were fun, helpful, meticulous, caring, and professional; every staff interaction impressed me and made for a wonderful week-long stay.

My stay at Hotel Topaz far exceeded my expectation. The deluxe king room we stayed at was roomy, comfortable with a great work station. It's an oasis in a bustling area. Kudos to the hotel staff for making our stay a wonderful experience.

Beautifully decorated hotel but due to the fact the AC had kicked out multiple times throughout the night in the midst of a Washington hot summer, this hotel is only receiving 2stars out of 3. This sort of ruined the hotel experience for me.

Fabulous staff and nice rooms, but I asked two days in a row to have my air conditioning fixed - VERY loud tweeting all night. Nearly impossible to sleep. Staff claimed both times it was done. Not so, it was simply turned off so when I came in no noise until 3 am. Pretty frustrating.

The entire staff was extremely friendly and helpful. Location on a quiet street with little traffic is a plus. Yet Metro and good restaurants are a relatively short walk. We enjoyed our stay.

I stayed for 5 days as my daughter had never seen Washington DC. Kelly at the front desk was wonderful and greeted me every time she saw me, a nice touch. We had a Queen/Queen room which was just what we wanted. The beds were comfortable, the bathroom was huge and the room was quiet. I did miss not having a refrigerator or microwave since we stayed […] for a few days, but I knew it wasn't offered when I booked the room. They have a free comedy night on Thursday's, which is a nice touch. The hotel is on a quiet street about 3 blocks from the red line train, which is easy to get to, and you are at the end of DuPont circle for activities and restaurants, which there are plenty. I would definitely stay at this hotel again if I come back to visit more sights. Read more

The hotel is lovely and very nicely located near a lot of restaurants, Metro, Dupont Circle. The staff is friendly. The rooms are well appointed and quite large. We chose the hotel because it said that it was pet friendly and allowed dogs. However, on both days we were there the room wasn't cleaned until I called the front desk. The first day, it was […] cleaned at 3:30 pm, the second day, no one came in even after I called at 4 pm. Then I was told that the Housekeeping staff went home. They tried to explain the reason (which they never told me before) was that we had our two dogs there. This made no sense since the front desk told us it would not be a problem to clean the room with the dogs in there. We have two small Cockapoos who are extremely friendly. They finally cleaned the room (the head Housekeeper did it) but only after several phone calls to the Front Desk. They should get their act together regarding their pet friendly advertisement and outline the limitations for bringing pets, explaining that the owners should not leave the dogs alone, etc. on their Website or through Hotels.com. Read more

Pros: friendly and helpful staff, great location with easy metro access, variety of restaurants within walking distance, nice lounge off lobby Cons: small tub/shower, expensive valet parking Other note: Customer service was excellent. The staff provided us with tour information and restaurant recommendations. We had a problem with housekeeping entering […] our room with a "do not disturb" sign on the door while we were out. Due to a previous robbery at another hotel, I never have housecleaning enter during my stay. I was very upset, and the front desk handled the situation well. I would definitely return to Topaz and recommend it to others. Read more

I had a wonderful stay at the Topaz. The staff were very pleasant, professional, and helpful, and the hotel has some very nice touches. The wine reception is a nice plus. Terrific location too. I would definitely stay again.

The room was spacious, comfortble and pleasingly furnished. The valet parking service was convenient and excellent. Latanya, the front desk clerk on arrival and departure, was extremely friendly, pleasant, and helpful and was a good ambassador for you for our first visit. We are coming to stay at the Topaz again this month with friends from Australia. […] See you soon Read more

Customer Service has to be the most important thing for me when it comes to hotels. The staff went above and beyond to service our requests. The Topaz Bar (right in the hotel) also had a great staff and excellent drinks. I would highly recommend this hotel and I will definitely be staying at the Topaz Hotel on any and all of my future trips to D.C.

I can't say enough about this hotel! The first impression was the best, we arrived and they offered complimentary wine reception and all the employees were extremely nice. The hotel room itself was beautiful. Very spacious, it almost felt like an apartment room with separate rooms including a vanity room outside the bathroom with plenty of mirrors (which […] is something hotels tend to lack), as well as a separate eating nook off in a corner. The room also had a couch and a large tv. We had a king bed and it felt like sleeping in heaven. I actually ended up missing quite a few sights (including the fireworks on the 4th of July) because I stayed in bed too long. It was also conveniently located, a little off from the main bar strip so it wasn't loud but close enough to be a 2 minute walk. I'd go to a Kimpton hotel every time if I could! Read more

a little to corporate for us, but good location and tasteful room. Very comfortable beds but questionable art.

Not a great value....a lot less room than I figured for the price...outrageous parking fees unless you took a chance and parked on the street...

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Pretty rooms, nicely decorated. That's about all. Indifferent staff. Had to lug own bags from the cab into lobby and up several steps to the elevators. No closet in the room - open hanging area, Small bathroom, Empty bar. Overpriced for what you get.

The hotel is an easy walk to the Dupont Circle metro stop so convenient for sight seeing. The staff was very personable and helpful. The room was a great size, not too small, not too large.

Nice location, very artsy hotel, with typical amenities of the Kimpton In-Touch frequent stayer program...highly recommended.

Hotel was okay, but for the price, I was expecting a lot more... they're attempting to be a trendy, boutique hotel, but it seems like they're ignoring the basics - they were understaffed for housekeepers after a sold out night before, so it took 3 hours for our room to be ready when we had requested early check-in (I know that's not always guaranteed, […] but 3 hours seemed a bit much)... there was only 1 bath towel in our room when we checked in and then later the housekeeper knocked on our door to bring us more (she wasn't able earlier to give us enough towels when she prepared our room because laundry wasn't done yet). When she cleaned our room the next day, they didn't have any washcloths for us because none were clean. Other basic things like change from the front desk, recommendations on restaurants, etc., were just lacking. Not a bad hotel, just not ready to be considered a boutique or trendy hotel yet. They have to go back and perfect the basics first. Read more

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The rooms are pretty, and the staff friendly, but there were a lot of little and one big thing that made us never want to stay there again. The A/C was not on or was non-existent in the elevators and hallways. The room had a funny smell, almost moldy, when we first entered. The bathroom was wierdly positioned so it remained hot after showers, etc. as […] no air could circulate easily there. There was no coffee in the room, only a tea service, which I didn't like off hand, so I ordered room service to bring me coffee one morning. 25 minutes later, I called to check on it, they said it would be right there. After a total of 45 minutes, we had to leave, so I cancelled the order. They were nice about it, but how long does it take to brew a pot of coffee? All in all, we were not impressed and will choose another hotel on our next trip to DC. Read more

the hotel looked like it wasnt finished, cardboard boxes in the hallway and the smell of paint, the room was clean and there was a dressing room, which was nice, but the pillows were hard, the mattress uncomfortable, and it was not cheap. the neighborhood was super accessible.... i wouldnt stay here again