All hotels in London, England, United Kingdom
1 room, 2 adults
You can collect Hotels.com® Rewards nights here45 St Martin's Lane, London, England, WC2N 4HX, United Kingdom, ‏‎800-491-6126
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4.5 / 5Excellent

Score breakdown (from 302 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.6
  • Comfort
    4.4
  • Condition
    4.4
  • Neighborhood
    4.8
5.0 / 5Outstanding
"Ideal for escape trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Perfectly located. Ambient minimalistic design. Impeccable service. Asia de cuba and lobby bar are absolutely marvelous.
Genuine Expedia guest review
Other trip Dec 3, 2012
Vlad
US
5.0 / 5Outstanding
"Fantastic staff and Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
This is a fantastic modern hotel in the heart of the West end - if you want traditional decor and tacky wallpaper this clean contemporary hotel is not for you. VERY friendly and helpful staff and a fantastic location - I really want this to be my baseline hotel in London
Genuine Expedia guest review
Other trip Nov 29, 2012
Bob
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The staff were very helpful, especially the concierge, Cam. The hotel is modern with a fresh, clean atmosphere.
Genuine Hotels.com guest review
1 night trip Nov 20, 2012
A Traveler
US
5.0 / 5Outstanding
"Open windows? Lol"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel and staff were great. Except maid kept opening our window and leaving it open and at night we couldn't figure out why it was so cold despite having the heat on- until day 2 when we realized the window was open. Despite telling the front desk- the maid continued to leave the window open every day- not sure why this was -considering it is winter. The open window also led to increased street noise and construction noise which was not great considering we left nyc to get away from the noise. Nonetheless the staff did send up free coffee to our room the morning we left for the inconvenience.
Genuine Expedia guest review
Other trip Nov 23, 2012
TK
US
5.0 / 5Outstanding
"Location, location and a great gym."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great location. Has free access to an excellent gym - Gym Box - next door.
Genuine Expedia guest review
Other trip Nov 19, 2012
A Traveler
US
4.0 / 5Excellent
"Nice, but not perfect..."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Our room was very small. Couldn't fit an open suitcase anywhere. There was a lot of noise from closing hallway doors slamming. Felt a bit dorm-like. I like minimalism, but it was somewhat extreme. The hallway reminded me of a stark no-frills ship. The lobby was cold and unwelcoming. The staff was very nice. I think the star rating is one star too high. No coffee maker in the room was not good. Luckily Starbucks is across the street. I'd stay here again in a jam only.
Genuine Hotels.com guest review
1 night trip Oct 23, 2012
L
US
5.0 / 5Outstanding
"Excellent choice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel does not have a great street appearance. In fact I don't think the name is on the front of the hotel. But don't let the outside fool you. Inside it is great. Modern design and the rooms are very functional. The staff was great! Location terrific
Genuine Hotels.com guest review
3 night family trip Oct 7, 2012
A Traveler
US
4.0 / 5Excellent
"Modern retreat in the heart of Soho"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
A modern trendy hotel in a great location in Soho, close to everything. The staff was nice with no attitude. The rooms are nicely furnished, though on the small side. The extra charge for WiFi is irritating, and so are the high prices for the soaps and other items offered for sale in the room. However, there are several great breakfast places nearby with free WiFi. Overall, a very pleasant stay and centrally located, though a few small items don't give it the top rating.
Genuine Expedia guest review
Other trip Oct 7, 2012
A Traveler
US
4.0 / 5Excellent
"Fastidious but non-fussy minimalism"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel staff fantastic with exception of the bar the evening a friend and I visited after a play––service here was horrid, uninterested, inattentive and glacially slow.
Genuine Expedia guest review
Other trip Oct 7, 2012
A Traveler
US
4.0 / 5Excellent
"Excellent, trendy, and very friendly."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Fantastic location, very friendly and attentive staff, child friendly (I stayed there with my 4 year old). Excellent restaurant (Asia to Cuba), breakfast was also excellent. I highly recommend this hotel.
Genuine Expedia guest review
Other trip Aug 25, 2012
Mike
US
4.0 / 5Excellent
"Excellent all around!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I just stayed at the St. Martin's Lane, could not have been a more convenient location, super nice hotel staff, and pretty room. I took several meetings on the premises, and it was very convenient and impressive. Will stay there most certainly again.
Genuine Hotels.com guest review
Business trip May 29, 2012
FilmProfessional
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Favourite Hotel In London."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Best hotel. Always is. I love this place. Great staff. Great rooms - there's not a bad one and I've stayed here for about 6 weeks this year.
Genuine Hotels.com guest review
2 night business trip May 6, 2015
Simon
GB
5.0 / 5Outstanding
"a great place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I have stayed here a number of times and it continues to be a great place to stay. It is not cheap, but the rooms are great and the beds very confortable. Great location.
Genuine Hotels.com guest review
2 night business trip Apr 19, 2015
camilla
AU
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a fabulous stay ; brilliant location for exploring Covent Garden and theatreland, Trafalgar Square and the Galleries. Hotel staff very friendly and helpful. Room had fantastic views of London Eye and was very comfortable, all in all could not fault it.
Genuine Hotels.com guest review
1 night family trip May 2, 2015
A Traveler
GB
5.0 / 5Outstanding
"lovely getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel is currently renovating the lobby restaurant. The rooms are great, the beds comfortable, the walls are a bit thin though. Location is perfect.
Genuine Hotels.com guest review
2 night romance trip Mar 14, 2015
A Traveler
AS
5.0 / 5Outstanding
"Nice quiet hotel close to English National Opera"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is a nice,quiet hotel close to English National Opera.I would stay here again.
Genuine Hotels.com guest review
1 night trip Mar 7, 2015
Christopher
IE
3.0 / 5Good
"Refurbishment"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    1.0
  • Neighborhood
    5.0
Disappointed that the hotel was being refurbished. Wouldn't have chosen hotel if I had known
Genuine Hotels.com guest review
2 night romance trip Feb 27, 2015
Russell
GB
5.0 / 5Outstanding
"Central business hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Construction being done in the reception but couldn't be heard in the room
Genuine Hotels.com guest review
1 night business trip Feb 26, 2015
A Traveler
IE
4.0 / 5Excellent
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    -
Stayed at St Martins Lane as it was really close to both the theatre and restaurant where we were eating. The reception was excellent, the room was great. Just a shame the bar was closed for refurb. I'd certainly stay at this hotel again.
Genuine Expedia guest review
Other trip Feb 2, 2015
Glen Bicknell
GB
5.0 / 5Outstanding
"Stylish and central"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Took a short break with my husband and 20 year old son. Wanted to be very central, which we were, but were pleasantly surprised that the bedrooms were so amazingly quiet. Great base for exploring the West End in a charming, lively neighbourhood.
Genuine Expedia guest review
Other trip Jan 13, 2015
Mara
GB
5.0 / 5Outstanding
"St Martins Lane"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed for a couple of days between Xmas and New Year as a mini-break. We has a 2nd floor room, great design, comfort and cleanliness. The hotel is ideally placed for a trip to the capital with much easily accessible on foot. We would definitely return.
Genuine Hotels.com guest review
2 night romance trip Dec 28, 2014
A Traveler
GB
5.0 / 5Outstanding
"A great stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Went there as a Christmas present for my wife. This was the third time we have stayed here. The location is excellent for a weekend or short break.The National Gallery, Theatreland, great restaurants and my favourite pub in London all within a 3 minute walk!! We checked in on Friday 2nd Jan and left on Sunday 4th Jan. The staff are very helpful, but not intrusively so. They're there if you need them. The hotel is very clean, rooms are a good size and facilities are top class. The bed is very comfortable. We thoroughly enjoyed ourselves, will certainly return and also would highly recommend the hotel.
Genuine Hotels.com guest review
2 night romance trip Jan 2, 2015
Mr Sean
GB
5.0 / 5Outstanding
"Wonderful experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice bedroom, friendly staffs, good location.
Genuine Hotels.com guest review
4 night family trip Dec 27, 2014
SZE TING
AS
4.0 / 5Excellent
"fabulous stay...minor grumbles"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Largely this was a wonderful stay. The hotel staff were very helpful and courteous. Few minor grumbles: our booking was made 5 months in advance and we specified a smoking room, however on arrival we were told we couldn't have one as they were all occupied. There are no tea or coffee facilities in the room whatsoever and I would expect for a 5* hotel this would have been standard. Very comfortable, cozy, romantic and we'll positioned in the city.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
charlene
GB
4.0 / 5Excellent
"Boutique style in fab location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Good hotel and friendly staff in superb central location. Only slight negative would be the bedrooms are very small.
Genuine Expedia guest review
Other trip Dec 16, 2014
A Traveler
GB
5.0 / 5Outstanding
"An excellent modern hotel in stye heart of London"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My husband and I stayed at this hotel for our wedding anniversary weekend. This is a modern understated hotel. There is no signage at the door or inside to say that you are at this hotel. If you are a local and know this hotel as we did this is no issue for those that don't follow your Google maps, take a cab or know that it's opposite the theatre showing Shakespeare in love. We loved the modern simplicity of this hotel with its coloured lighting adding a sense of fun to the reception and the rooms. The bar was very busy on the Saturday night. It was bustling with life. The cocktails were to die for. A massive choice and very high quality. The hotel has 6 floors. We were in the 6th floor so it was nice and quiet to see we were in the middle of London. The room numbers are not on the doors they are on the carpets in the halls so look down whilst looking for your room. The room was small but perfectly formed. The room was immaculate and again very contemporary in its design. Everything is white. In our room yellow and red lights added a quirky sense of fun to the room. The bathroom was sleek and modern. It was also immaculate. The room has a shower. No bath. The bed was deliciously comfortable and after a long day in London on our feet, a night at the theatre and many cocktails in the hotels bar it was an absolute delight to fall asleep in this bed. If I could buy the bed and the pillows I would. All in all we had a brilliant stay at this hotel. I would highly
Genuine Expedia guest review
Other trip Dec 13, 2014
debra
GB
5.0 / 5Outstanding
"Perfect for central London"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel, staff very helpful. would recommend for couples and groups of friends.
Genuine Hotels.com guest review
2 night trip with friends Dec 5, 2014
Peter
GB
5.0 / 5Outstanding
"great location for the west end"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
very enjoyable - stay staff were helpful and happy. The hotel was mdern and clean and the rooms were great. Its a very convenient location for the main west end area and covent garden
Genuine Expedia guest review
Other trip Dec 9, 2014
WILL
GB
5.0 / 5Outstanding
"St Martins Lane Hotel London."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great service, great hotel. I really enjoyed some starters and champagne in Asia De Cuba. Then we continued with some more drinks in the Light Bar, also great service and atmosphere. The room was very clean and contemporary with there lovely ambience changing changing light settings. In room breakfast was of a very high standard, fast and delicious. The hotel reception is contemporary and very interesting. Great staff, great stay. Very pleased.
Genuine Expedia guest review
Other trip Dec 9, 2014
Rob
GB
5.0 / 5Outstanding
"Sexy and quiet break"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Warm welcome, great room, very good location. We'll be back !
Genuine Expedia guest review
Other trip Dec 5, 2014
François
GB
5.0 / 5Outstanding
"Recommended"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location. Friendly staff. Fancy room
Genuine Hotels.com guest review
1 night romance trip Nov 29, 2014
A Traveler
GB
3.0 / 5Good
"A little dissapointing"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Perfectly located however, room was very small, found that some lights weren't working and bathroom door handle was broken. Minor points but felt these should have been picked up before they put someone in the room. Staff were very friendly and helpful on the plus side. Overall a little disapointed considering the prices they charge.
Genuine Hotels.com guest review
2 night romance trip Nov 28, 2014
A Traveler
GB
5.0 / 5Outstanding
"Great weekend"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel - centrally located hotel for Covent garden and theatre land ... will definitely use again
Genuine Hotels.com guest review
1 night romance trip Nov 22, 2014
David
GB
5.0 / 5Outstanding
"Absolutely five star experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Fantastic hotel and wonderful staff. I booked the hotel for my wife's birthday, to try and make a special birthday a bit more special. We had a wonderful time from the moment we walked in the hotel door. All the staff were most attentive and nothing seemed to be any trouble. The hotel arranged for bottle of champagne to be delivered to our room on my wife's birthday. The food and drink prices are not cheap, but this did not have any detrimental effect on our stay.
Genuine Expedia guest review
Other trip Nov 20, 2014
Alan
GB
4.0 / 5Excellent
"Very good but!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
The room was very cold when we checked in and an air conditioning fan rattled throughout the night, which was a shame as the hotel otherwise was first class.
Genuine Hotels.com guest review
1 night trip with friends Nov 15, 2014
James
GB
5.0 / 5Outstanding
"Excellent hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Upgraded me without request, loved the quiet King Standard room. Helped with requests and very pleasant team.
Genuine Expedia guest review
Other trip Oct 13, 2014
I
SG
5.0 / 5Outstanding
"Fantastic experience all around!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We enjoyed our stay tremendously. Wonderful hotel! Great and friendly services! (special shout out to Nicole). Thanks for making it such a memorable experience for us in London!
Genuine Hotels.com guest review
3 night family trip Sep 19, 2014
A Traveler
SG
5.0 / 5Outstanding
"great location, great staff, great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
great attitude on the part of staff; very helpful and friendly. Location was terrific.
Genuine Expedia guest review
Other trip Oct 5, 2014
A Traveler
CA
5.0 / 5Outstanding
"Great hotel, you get what you pay for ..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
From the moment I stepped into the the reception to check in till the moment I checked out, this hotel was an absolute wonder. My room was fantastic, the people who work here genuinely can't do enough to make sure you are ok. I will come back here again in a heart beat. This is how a hotel should be.
Genuine Expedia guest review
Other trip Sep 22, 2014
Jo
GB
5.0 / 5Outstanding
"Stunning hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel. Just class from check in to check out. Rooms were spotless and the entire building was fresh and neat. Room was full of tech. Would definitely stay here again.
Genuine Hotels.com guest review
1 night business trip Sep 18, 2014
A Traveler
GB
5.0 / 5Outstanding
"Great Location totally Awesome place to stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I only stayed for one night but I wish I could have stayed one more night! My overall experience was awesome! What an amazing place to be based whilst in the heart of London's Covent Garden! The Rooms and the staff were outstanding. All the staff made you feel very welcome and were very helpful and knowledgeable and attention to detail. Rooms was spotless. Very yummy breakfast and I they do a fabulous cocktails in the bar! You won't be disappointed.
Genuine Hotels.com guest review
1 night trip Sep 11, 2014
Jayney
AU
5.0 / 5Outstanding
"Perfect weekend getaway"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Superb! Fantastic location, friendly staff and probably the best cocktails in London.
Genuine Hotels.com guest review
1 night trip Sep 6, 2014
Nikki
GB
5.0 / 5Outstanding
"Great hotel central location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed at hotel for an anniversary Hotel staff made a real effort and we were given an upgrade to a room with unique view of city skyline Cool place, friendly and good buzz
Genuine Expedia guest review
Other trip Sep 9, 2014
martyn
GB
5.0 / 5Outstanding
"st martin's lane"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Lovely hotel and got an earlier check in to one of the refurbished rooms which was lovely. Although on the main street our room was quiet at night and the surroundings felt safe to wander about in. We ahd one night to go to theatre down the road and it was perfect. Very relaxed atmosphere, very comfortable bed, lovely bathroom, everything was spotless. Would go again
Genuine Hotels.com guest review
1 night trip Aug 30, 2014
A Traveler
GB
5.0 / 5Outstanding
"A central London hotel that get's it right"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Staff were thoughtful and consistently helpful without being obtrusive. Hotel was clean and our room was very comfortable - you can't go wrong choosing this hotel.
Genuine Hotels.com guest review
1 night business trip Aug 27, 2014
Ann
GB
4.0 / 5Excellent
"Excellent location, not too trendy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
An excellent location about a block from Trafalgar Square, yet remarkable quiet. Excellent, friendly staff but the property is beginning to show its age a bit. From the outside, it looks like it started life as an awful 60's-era government office building, but inside is trendy but still friendly. Our room was on the small side, but decent by London standards, but being in the middle of the actions means you don't spend a lot of time there. A good bathroom and bed.
Genuine Expedia guest review
Other trip Aug 15, 2014
Simon
CA
4.0 / 5Excellent
"Excellent location, not too trendy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
An excellent location about a block from Trafalgar Square, yet remarkable quiet. Excellent, friendly staff but the property is beginning to show its age a bit. From the outside, it looks like it started life as an awful 60's-era government office building, but inside is trendy but still friendly. Our room was on the small side, but decent by London standards, but being in the middle of the actions means you don't spend a lot of time there. A good bathroom and bed.
Genuine Expedia guest review
Other trip Aug 15, 2014
Simon
CA
5.0 / 5Outstanding
"The perfect hotel but.............."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice hotel and very well situated in the heart of the theater land.i had a garden room very nice but YOU COULD HEAR THE MUSIQUE OF THE BAR. So disappointed about this specialy at the price of the room.
Genuine Hotels.com guest review
1 night trip Aug 5, 2014
Joseph
GB
4.0 / 5Excellent
"Great hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We had a fantastic stay in this gorgeous hotel. The location is fantastic and the staff were great during our stay. The only downside was that as we had our daughter with us (age 7) we could not use the hotel bar as you had to be 21 to go in. After asking a few times we could eventually use the restaurant bar to have a drink. We were not told of this upon our check in.
Genuine Hotels.com guest review
2 night family trip Jul 28, 2014
Sue
GB
5.0 / 5Outstanding
"Fantastic and Phenomenal service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Me and my other half booked in to the Duplex suite to celebrate our anniversary - the staff took it upon themselves to make us feel like a kind a queen!!! free champagne and roses scattered over the bed. The staff cannot help enough and will bend over backwards to make your stay amazing
Genuine Hotels.com guest review
1 night trip Jul 25, 2014
Ranbir Rai
GB
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