"Perfect weekend getaway"
Superb! Fantastic location, friendly staff and probably the best cocktails in London.Genuine Hotels.com guest review
"st martin's lane"
Lovely hotel and got an earlier check in to one of the refurbished rooms which was lovely. Although on the main street our room was quiet at night and the surroundings felt safe to wander about in. We ahd one night to go to theatre down the road and it was perfect. Very relaxed atmosphere, very comfortable bed, lovely bathroom, everything was spotless. […] Would go again Read moreGenuine Hotels.com guest review
"A central London hotel that get's it right"
Staff were thoughtful and consistently helpful without being obtrusive. Hotel was clean and our room was very comfortable - you can't go wrong choosing this hotel.Genuine Hotels.com guest review
"The perfect hotel but.............."
Very nice hotel and very well situated in the heart of the theater land.i had a garden room very nice but YOU COULD HEAR THE MUSIQUE OF THE BAR. So disappointed about this specialy at the price of the room.Genuine Hotels.com guest review
We had a fantastic stay in this gorgeous hotel. The location is fantastic and the staff were great during our stay. The only downside was that as we had our daughter with us (age 7) we could not use the hotel bar as you had to be 21 to go in. After asking a few times we could eventually use the restaurant bar to have a drink. We were not told of this […] upon our check in. Read moreGenuine Hotels.com guest review
"Fantastic and Phenomenal service"
Me and my other half booked in to the Duplex suite to celebrate our anniversary - the staff took it upon themselves to make us feel like a kind a queen!!! free champagne and roses scattered over the bed. The staff cannot help enough and will bend over backwards to make your stay amazingGenuine Hotels.com guest review
Impressed with this hotel. The room we stayed in was clean and spacious with a good shower. Our room had a terrace with table and chairs and was really quiet, despite us being only a couple of minutes walk away from Leicester Square. Would definitely stay at this hotel again.Genuine Hotels.com guest review
"Overall great product"
Excellent standard throughout.Genuine Hotels.com guest review
"Best location imaginable and treated like royalty"
Staff went above and beyond. From the doormen to the desk staff, we felt welcomed and taken care of. The room was so comfortable, yet modern. Can't say enough about our experience and will tell everyone back in Victoria Canada.Genuine Expedia guest review
"This hotel is truly a over priced crash pad."
Poorly executed remodel. Truly seems like cheap apartments, with bizarre layouts. The dark hallway masks the run down nature of the halls, but highlights the single core, unsealed room doors that let light into it. Rooms are so basic that they don't even have tea and coffee facilities. Now, if this was a low cost room, hey not so bad. But it's price […] is on par with the Savoy and Langham - which are truly quality hotels. You can hear everything in all adjoining rooms, as well as the floors above and the hallway. Next trip I will give this dog a miss. Read moreGenuine Expedia guest review
The staff are lovely from check in to check out. The rooms are very cosy and everything you would want is there. I would highly recommend this hotel.Genuine Expedia guest review
We had a lovely stay, room was clean, comfy bed and bathroom really nice. We would definitely stay again.Genuine Hotels.com guest review
"Great location, great style, fantastic service"
This is a very stylish hotel discretely tucked away in St Martin's Lane, Soho. The room was perfectly designed with an exquisite shower room and very comfortable. The hotel is a very short walk to Leicester Square Underground and many cafe's, restaurants and theatres. The staff were all friendly, helpful and great to talk to. I couldn't find any fault […] with this hotel. Read moreGenuine Hotels.com guest review
"Good Location Hotel"
Great central location. Trendy and quirky Hotel. Nice BarGenuine Expedia guest review
Wonderful in every way, just breakfast is better at the Sanderson, for everything else, this is a perfect hotel.Genuine Hotels.com guest review
"Feel like home!"
This is my x- time at St Martin and i'm not desipointement!Service is fantastic, very friendly and efficient (Alex is THE best!)Genuine Hotels.com guest review
"Nice hotel next to Covent Garden, Soho,..."
It's my home address in London ;-). I've stayed at this hotel nearly 20 times the last 4 years.... So what can I say except loving this hotel.. :-)Genuine Expedia guest review
"Great Room Service"
The restaurant at the hotel is fantastic. Enjoyed the room service while working. The beds were very comfortable. The hallways and rooms were a bit small, but bathrooms were roomy.Genuine Hotels.com guest review
Disappointing check in experience when reception could not find a record of our booking made via Expedia and told us the hotel was fully booked. They managed to sort it out and find us a room and were apologetic about the mix up.Genuine Expedia guest review
For Oxford / Regent / Bond Streets, Covent Garden, Theatres, this has the perfect location. The hotel was busy, but our room was quiet. Food in the resteraunt, especially the unusual afternoon tea, was really enjoyable. It's not cheap, but we felt it was good value, and we will be using it again.Genuine Expedia guest review
"Brilliant hotel for central London"
Very modern hotel with unique features Walking distance of all central sights and restaurants.Genuine Hotels.com guest review
"Stunningly cool, fantastic service, great location"
Impressed,top notch, fab design n stunning P Stark decor, with great staff, most comfy beds, supported by Asia de Cuba- yummy fusion restaurant, situated right in the middle of theatre land n a short walk to Trafalgar Square and Chinatown. Actually situated by the side exit of the Coliseum.Genuine Hotels.com guest review
"Nice Hotel, great location"
Lovely Hotel, friendy staff, clean rooms, good restarant and bar, great location for threatre land. Would have liked free wifi and tea/coffee making facilities in room.Genuine Expedia guest review
"Perfect hotel in Perfect Location!"
Very neat and tidy hotel with exceptional staff who have knowledge of the city. We loved our stay here and would definitely return.Genuine Expedia guest review
"Excellent location for ENO"
A good experience all roundGenuine Expedia guest review
Loved it allGenuine Expedia guest review
The staff's way of talking is too chit chatty and too popular of tone, which makes them very fake. What ever happened to just professional and polite? The rooms are so small you can hardly open your suitcase, even the beds are small (140cm for a double or so). I usually don't stay here only if I have an event around the corner and benefit from the walking […] distance. I also think it's a disgrace to charge for internet (10 pounds a day), I think this is like charging for electricity. All hotels should make this inclusive unless they are a budget hotel, like budget airlines do for a drink. Why do these big hotel chains simply don't get that? A great shame. Read moreGenuine Hotels.com guest review
"Great Location, nice hotel."
Walked past the hotel at first because there was no sign- I thought it was a gym! Disappointed the outside of hotel was not all lit up at night like in all the official photos of hotel. The iPod dock in room did not work and the remote control for TV needed new batteries. Anyway the positives are great size room, amazing big comfortable bed, lovely […] shower, great location. Read moreGenuine Hotels.com guest review
"Perfect hotel for a stylish short stay"
Excellent cocktails, lovely room as ever, but the air-con was broken in the room (temp set to 17 or nothing at all), and why do hotel pillows do this? Two pillows is like trying to sleep bolt upright, one pillow is as thick as an uncooked poppadum.... I did report the air con thing to the front desk at around 00:00 - the guy offered for the maintenance […] guy to come up, but I declined. Read moreGenuine Expedia guest review
Amazing hotel, amazing Staff- can't say enough about them. Location was superbGenuine Hotels.com guest review
"A good hotel for singles and couples only."
Unfortunately the quality of my stay was reduced because my pre-paid room was not ready for occupancy when I arrived several hours after the 2pm check-in time.Genuine Expedia guest review
"Perfect in every way"
Stunning hotel in the heart of London, incredibly friendly and efficient staff who couldn't have done more to make our stay a complete delight, and a massive room that was impeccably designed - we'll definitely be returning!Genuine Hotels.com guest review
"Hearbeat of London"
Location is perfect and the service at the hotel is 110%. Fantastic bar as well.Genuine Expedia guest review
Great location in the heartbeat of London. The service was impeccable.Genuine Expedia guest review
Excellent location for the centre of London and the West EndGenuine Expedia guest review
"Beautiful Lobby. Comfortable room. I really enjoyed my stay here. I had a one night deal from Hotels.com for this Hotel.Genuine Hotels.com guest review
Really good hotel in great location. Cool bar if pricey for drinks. Recommended.Genuine Expedia guest review
"Worth a visit"
Had a great stay. All the staff were excellent, proffesional and friendly. Hotel is very cool. Nice bar downstairs - pricey drinks but in keeping with everywhere else. Our room was superb & amazingly quite ! The location is fantastic - just off Covent Garden, so it's just round the corner from everything but also in a nice quiet spot.Genuine Hotels.com guest review
Always my first choice hotel in London. A stylish, modern hotel with professional, polite staff in an ideal central location.Genuine Hotels.com guest review
"Great romantic treat"
Amazing service and attention to detail made a special surprise even better. Definitely not the cheapest hotel around but really worth it. Felt looked after and welcomed and the little touches to ensure the stay was perfect really made the differenceGenuine Expedia guest review
"Great service, good location"
The hotel staff was exceptional - opening doors, giving directions, etc. Room was always clean when I returned and the lit candle in the bathroom was a nice touch. Only (minor) issue was the wake-up call button was broken on my room telephone, so I needed to call the reception desk, who then transferred me to the wake-up call line. Overall, a great […] place to stay and hope to come back. Read moreGenuine Hotels.com guest review
"Plain block hotel on outside, beautiful inside"
We were very pleased overall with our stay at the hotel. It was bright and clean and the location was perfect for busy nightlife and within easy reach of shopping and tube station. I did have reservations that the standard room would be tiny but it was spacious for both of us. We didnt have hotel breakfasts, instead dining at Cotes next door where the […] breakfasts were superb. The light bar at the hotel is extremely pricey but not surprising - two drinks totalled £20. All staff were professional and friendly. I pleasant change from the old fashioned London hotels. Would stay again without question. Read moreGenuine Hotels.com guest review
"Very cool hotel"
with exceptional serviceGenuine Hotels.com guest review
Bathrooms were very nice and lobby and bar were impressive but rooms were too small and bed was very hardGenuine Expedia guest review
"Stylish hotel for a couples"
I had stayed here before but it has been about 4 years or more. The hotel staff were fantastic. Very welcoming instead of the "we are so cool" attitude you get in cool hotels like St Martins Lane. The room was great. Small, but it is central London. Decor was great. No noise from the street. Had a drink in the bar after our show. Super friendly staff […] again. Read moreGenuine Expedia guest review
A little more than wanted to pay for our trip to see a show in London but worth every penny particularly as they upgraded room for no extra cost. Excellent choice and definitely stay again.Genuine Hotels.com guest review
Central and convenient, efficient and courteous staffGenuine Expedia guest review
"Location Location Location it is."
The Hotel was great but unfortunately there was no stair access within the hotel and one of our guests had a phobia of lifts. On new years eve upon our return there were some yobs hanging around the entrance outside to the stairs which scared our guest.Genuine Hotels.com guest review
"Perfect hotel for city break"
Upgraded upon arrival to a beautiful loft room. As soon as we walked in Matt from front desk phoned to make sure we liked it! Fantastic location, attentive staff, beautiful room - can't wait tI visit again!Genuine Expedia guest review
"Perfect location for visiting West End"
Room was very quiet. Staff very friendly and helpful. Excellent location, very close to Trafalger Square and Convent Garden. Definately recommend if it's you first time in London.Genuine Hotels.com guest review
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