We chose this hotel because of the parking---and were so happy with the entire experience.Lovely facility.Genuine Hotels.com guest review
"Eclectic but Nice"
Style of hotel was very eclectic, from the Asian screens in the lobby to the super modern bedrooms to the bathrooms that looked like the came right out of the 70s or 80s. Ultimately, however, the staff were amazing and the bedroom was great. Our only wish was that they would decrease the size of the closet, increase the size of the bathroom, and overall […] renovate it to bring it up to the level of quality that the bedroom is. Read moreGenuine Hotels.com guest review
great hotel-very friendly staff. Very helpfu in answering questions re: site seeing. Great location.Genuine Hotels.com guest review
"Near to Family"
The check-in went very smoothly, pleasant staff, & surroundings. Our only problem was the bed and pillows. The queen bed was so firm that we had difficulty sleeping, pillows not fluffy. If you have a back or neck problem bring your own pillow.Genuine Hotels.com guest review
The staff was very friendly and helpful!! Could be more up-to-date, but was very clean.Genuine Hotels.com guest review
"Came for a demonstration, enjoyed the area!"
Awesome area, right near The Black Cat, incredible restaurants. Great service and staff. I loved staying here, the hotel rooms are well designed, eminently comfortable, and the staff is friendly and helpful.Genuine Hotels.com guest review
Staff were always professional and very friendly - we always had the door held open and received a greeting when leaving/returning to the hotel from any staff member we passed. The hotel is nice and close a large selection of restaurants and cafes and a very easy walk to the White House. Little bit further from the National Mall/Lincoln Memorial/Capitol […] but a short 5-10 minute to the metro station (train network) which can take you to all attractions (and Pentagon City which is great for shopping). There really isn't much in the way of restaurants or shops around the major attractions so would recommend staying a little further away anyway and taking public transport (which we found reliable and clean). The hotel only had a small restaurant/bar area but food was great (recommend the calamari) and room service was reasonably priced with very large servings. Spacious rooms with plenty of space for luggage and shopping. Would definitely stay here again. Read moreGenuine Hotels.com guest review
Hotel was very nice and within walking distance of many sites. Hotel was noisy during the day because they were doing extensive work to it outside. However, that stopped by evening.Genuine Hotels.com guest review
Great hotel in a great location if you are headed to the city for sight seeing or any events downtown. It's close to everything!Genuine Hotels.com guest review
"Construction, but a convenient, comfortable hotel"
There is currently quite a bit of construction going on in the hotel. It did not start terribly early in the morning, but during the few times that I was in my room around mid-day trying to get some work done, it was quite loud and distracting. Otherwise, though, the rooms are very nice, they seem recently updated, and very comfortable. The hotel restaurant […] and lounge are quite good, and the staff are fantastically friendly and helpful. Once the construction is over, I would definitely stay again. Read moreGenuine Hotels.com guest review
Well done at a fair priceGenuine Hotels.com guest review
Construction going on at the front entrance of the hotel.Genuine Hotels.com guest review
I frequently stay at this hotel and find it a good choice. Would have liked knowing at the point of booking that it is currently undergoing construction. The jack hammer and an afternoon catch-up nap were a little incompatible. However, the staff is nice, the location good, and I got by. Not as pleasant at the moment as it is usually, but should be […] even better once the improvements are finished. I am rating it lower then usual to reflect this most recent experience. Read moreGenuine Hotels.com guest review
"Very good experience"
It was great.Genuine Hotels.com guest review
"All the taxis knew this address!"
Staff was exceptionally attentive and gracious. Rooms are comfortable. An intimate, inviting atmosphere in the lobby bar. Very generous portions in the room service breakfast. We visited all over the city, yet every taxi driver knew the hotel by name.Genuine Hotels.com guest review
"CLOSE TO ALL"
The hotel staff was very friendly. They allowed us to check in early. The beds were comfortable and the restaurant had a nice buffett breakfast. I would recommend this to anyone staying in DC.Genuine Hotels.com guest review
The hotel is nice. Service is better than average. The rooms are nice, and I had a great view of the pool and Thomas Circle Park. The neighorhood is convenient and safe. My only complaint, was that I left some clothes in a drawer, and called the next day, to see if they had been found. They had not made it back to lost and found. Given that this happens […] frequently in hotels, I have usually had little trouble getting things mailed to me, I found it disappointing that my belongings had disappeared in less than 24 hours of my leaving the hotel. Read moreGenuine Hotels.com guest review
"Calm area close to metro/bus stops"
Hotel was very clean and comfortable even though they were having some remodeling outside. They were very careful not to have loud construction going on at night. The Staff was helpful and friendly. Each night we had cocktails at the bar before dinner and the bartender recommended some awesome places to eat. It would have been a perfect trip if the […] government had been working and all of the museums and exhibits had been open, although that was not the fault of the hotel :( Read moreGenuine Hotels.com guest review
Convenient location and reasonable price. Easy to get to all parts of town by foot, bus and rail. Friendly, helpful staff.Genuine Hotels.com guest review
"convenient, comfortable 14th accomodation"
All the staff were very courteous, professional and attentive. Very convenient location for 14 Street destinations.Genuine Hotels.com guest review
"Within walking distance to White House"
Room was small but clean. Bathroom was in desperate need of updating. Shower floor was peeling. Staff was very friendly and helpful. Breakfast buffet was wonderful.Genuine Hotels.com guest review
For what I paid for a night here I expected better. Showed up to the hotel 15 minutes before check in time was rudely told to wait until 3 for the room to be available . At around 6 pm I took a shower. In the shower were black hairs, likely from the previous guest disgusting. Once I got out of the showrt amd was changing I heard a small knock on […] the door before I could put clothes on to answer it, the maid tried to enter the room! I had to yell to keep her from seeing me naked! Lastly I looked under the bed and it had trash underneath. Avoid this place. Read moreGenuine Hotels.com guest review
Restaurant was helpful and staff went out of their way to make up for the fact that the hotel is under construction. Sandblasting/drilling occurred outside my window promptly at 9:30 every weekday morning. Lots of dust everywhere. The hotel is very convenient and when the work is done it will be marvelous, BUT in the meantime, it is not a quiet place […] to stay during the day. Wifi was free. Parking was free (because of the construction), so accommodations were made, but I had to find another place to work during the day. It is a direct shot from Reagan National and very near the Metro, so convenience was great. In the evening the rooms were quiet and very comfortable. I would stay there again--after the construction has been completed. Read moreGenuine Hotels.com guest review
"Watch out-construction and pool closed!"
Not as satisfying as my 1st stay. There were no warnings when booking of construction and pool closure...and I specifically picked the hotel for the outdoor pool. This was very dissappointing. A roach crawlwd up the wall near the the window area. I can't remember if I've ever seen a roach in my hotel room. Also we noticed a petty theft of a package […] of food that had had been imported from another country, my sister had bought 7 items and on the second night we noticed only 6. Overall my stay was disappointing compared to the first. Read moreGenuine Hotels.com guest review
Construction going on outside, about which there was no warning prior to arrival, that was so loud it made talking on the phone impossible. Refrigerator leaked and ruined business papers in bag that had been placed on ground nearby. When I complained, I was told there was nothing that could be done, and rewarded with a (admittedly nice) fruit bowl.Genuine Hotels.com guest review
Hotel staff was very friendly and helpful I would stay there again however restaurant in hotel needs improvement service and food wiseGenuine Hotels.com guest review
"My 2nd stay"
My 2nd stay was not as good as the first. The room was very small and a lot noise most of the time.Genuine Hotels.com guest review
Nice hotel! Loved the view, nice room, friendly staff! Would definently recommend!Genuine Hotels.com guest review
I was very satisfied. he staff was friendly and facilities were clean.Genuine Hotels.com guest review
We stayed here while my husband was attending a conference. We have stayed in several hotels in this section of DC in the past, but never have we stayed anywhere and had service like we did at the Washington Plaza. We were at the hotel for 8 nights and the service was definitely top notch!! Every time we entered or left the hotel we were personally […] greeted, doors were held open for us, the staff recognized us after the second day and talked to us, etc. The front desk personnel also acknowledged us every time we passed the desk, the housekeeping staff were particularly pleasant, etc. The only minor "glitch" was that there was construction going on at the hotel, but every effort was made to have this not be an inconvenience to the guests. Construction noise didn't start until after 9:00 in the morning, and the hotel provided ear plugs to all guests to minimize any noise. I would definitely recommend this hotel, and we plan to stay there again in the future. Read moreGenuine Hotels.com guest review
The room was much smaller than we expected. The hotel staff was very nice and even allowed us to check in early to an available room. Service was prompt and everyone was friendly. I also appreciated that we were able to check our bags after checking out of our room to do some last minute sight-seeing.Genuine Hotels.com guest review
"Clean and convenient"
The staff is helpful and professional. The service is top-notch and that really adds to the fact that the hotel room is clean and updated. There was construction taking place while I was there and ear plugs were provided, which helped. It wasn't as close to the Metro as I had hoped but still very convenient and restaurants nearby. Taxi was easy to […] grab. Read moreGenuine Hotels.com guest review
The customer service is very nice and considerateGenuine Hotels.com guest review
Location was a bit far from attractions. Very friendly staff; the rooms were clean. There was maintenance in the front area therefore the main entrance had limited access.Genuine Hotels.com guest review
My 23 daughter and I stayed at the hotel for the week end. I was very pleased with the cleanliness of the room. We didnt really have to interact with the personal of the hotel, but they were fine. Doormen were always very courteous. Breakfast wasn t included and it was kind of expensive. Parking also should be included with room. I paid 25 dollars for […] 24 hours parking. So, we left the car in the carage and we went to do our tourist things. I do recommend this hotel, and I will most likely reserve here again. Read moreGenuine Hotels.com guest review
Did not know what to expect for such a large hotel. But it was a nice, conveniently located space that felt welcoming. Cool furniture in lobby, clean room.Genuine Hotels.com guest review
We liked this hotel very much. The room was big.Genuine Hotels.com guest review
The first room was small & A/C did not work properly. Once moved to a larger room and knowing where the temp/control was located, everything worked out swell. I would recommend a stay here. The DC restaurant, only 3 blocks away served outstanding meals - ate there two nights.Genuine Hotels.com guest review
"Not The Best Customer Service"
I had decided to book this hotel through Hotels.com in order to celebrate my anniversary. I had specifically booked a ONE queen sized bed online and had even called in the day before to confirm. When I arrived the next day, not only had the rooms been sold out, BUT they had decided to "upgrade me" to a two bedded room. Coming to the hotel with balloons […] and rose pedals to celebrate a romantic getaway, they asked me to pay an ADDITIONAL fee in order to get the room that I wanted/booked. Customer service was not on their list of priorities as they didn't seem to care about my current anniversary condition. I found this extremely rude and disrespectful as my booking info had said otherwise. At the end of the day, they could have waived the fee in order to satisfy an error on their behalf instead of making one customer really angry and NOT willing to come back to this hotel. Not one of the highlights I had expected during my anniversary weekend. Read moreGenuine Hotels.com guest review
"Close to the best sights."
The Plaza was very clean, very professional: and the staff was pleasant and helpful at all hours. Room prices were right in line with other nice hotels in the city, and cheaper than quite a few. There was construction going on but they limited the hours the crews could work and it never bothered us at all. The Plaza is a little over a mile from the […] National Mall but the walk isn't bad, a lot of streets to cross. The resturant is nice; lunch is the most affordable meal they offer but their prices are not out of line of any other major city for breakfast or dinner. They do close between lunch and dinner so if you want to eat late afternoon you have to go to the lounge or order room service for an extra fee. All in all I would stay there again if I go to D.C. Read moreGenuine Hotels.com guest review
"Clean, convenient, easy"
I would stay here again, though I'd ask for my room not to be next to the stairwell. This fall (2013), there is construction going on, which limited access by car a little bit, but there were plenty of hotel staff members on hand to help with luggage and to point the way to the guest entrance. And the construction did not generate any noise during the […] evening/nighttime hours when I was there. The hotel features were very nice; wish the pool hadn't already closed for the season - it looked great. Read moreGenuine Hotels.com guest review
room was smallGenuine Hotels.com guest review
hotel staff told me that because I booked with Hotels.com I was not guaranteed to get the type of room I had booked. I booked for a queen and got 2 doubles.Genuine Hotels.com guest review
"Avoid until construction is finished"
Very disappointed in the Washington Plaza as they are currently undergoing an extensive construction/renovation project and put me in a room right near the work. I was awakened early the next morning at 7am to ear splitting pounding and drilling DIRECTLY outside my window. They must have hundreds of rooms in the hotel but for some insane reason decided […] to give me a room right where work was being done the next day. Unacceptable. The hotel has no business selling rooms in this type of condition. I needed to get work done online all morning but I was unable to concentrate, much less hear myself think with all the racket. Had to pack up and leave the hotel. All the front desk could say was, "Sorry, but we're under construction." Wouldn't consider staying here ever again. Just an overall terrible experience. Read moreGenuine Hotels.com guest review
"Good option in the heart of things"
I needed to find an affordable hotel that was within walking distance of a meeting I was attending and that was convenient to the Metro. This hotel fit the bill. The room was very small--it would have been difficult if I had been sharing even with my spouse. But it was very clean and had everything I needed.Genuine Expedia guest review
"Great Underrated Hotel"
This is definitely a hidden gem. I loved the free wifi and bottles of water. The rooms were gorgeous and the beds so comfortable I actually slept well. The only thing I didn't like was the varying temperature of the shower water and the room service food, but considering you're a block from most of the action the latter should be reparable.Genuine Hotels.com guest review
"excellent service from concierges"
I had a wonderful stay. I do need to say that the desk help should be better informed of the double decker bus service. The one gal said we could ride from the Westin but that is only in the morning. She also was going to charge us more for tickets that the concierges did.Genuine Hotels.com guest review
"Discounted rooms are given poor location"
The location was perfect--close to multiple metro stops and a quick walk to everywhere I wanted and needed to go. The main dining room is really pathetic but the menu/prices are the same in the bar and room service (excessively expensive) so no need to sit in that sad space to eat. They were also doing construction at the main entrance so an eye sore […] but showed they are working on updates. The rooms assigned for discounted rates are the worst size and location. I was supposed to have a "superior king" but had a teeny little room right off the elevator. I had 3 separate occasions of drunk people trying to get in my room that left me frazzled. No deadbolt or inside lock either so when one of the drunk people couldn't get in they tried to get help from maintenance and I had to jump up to put on clothes to tell them that it was the wrong room. It was a rattling experience that perhaps could've been eliminated if it was just a different location. The staff was very friendly and helpful and the rooms were always clean. It is $100-200 cheaper per night than other hotels on same circle--you really can't beat it! I'd definitely stay there again, just ask for a room change if placed there again. Read moreGenuine Hotels.com guest review
"Excellent hotel right downtown"
The rooms were lush, clean and comfortable, but the staff made my stay extra special! Very friendly and helpful!Genuine Expedia guest review
"Two nights stay!"
My stay at Washington Plaza was great. The location is central to many of the attractions, bars, clubs and restaurants.Genuine Expedia guest review
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