Guesthouse Inn & Suites - Pico Rivera

Pillows not fluffy. Called reception to request additional pillow and blanket but never received. I think it was a language barrier.

Genuine Hotels.com guest review

This hotel says queen beds, but they are full.They advertise breakfast but there is cereal with no milk, coffee and no cups. The pool is permanently closed and u have to park down the street because the hotel hols used cars. Definitely a huge disappointment.And the beds are so hard it feels like your sleeping on a board.

Genuine Hotels.com guest review

This hotle had a bad customer service and the room was clean except that the carpet was durty and rip and you can hear all the people passing by and the out side noise, to my point of view staying at this hotel is was like Motel 6.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

nice place, but there was not many place to eat at around there.

Genuine Hotels.com guest review

Beautiful room that needs minor appliances to be upgraded, remote control not given at the beginning when we asked for it the employee gave me the company phone? Was having problem with the wifi, the pillows should be upgraded they were flat causing ne k pain. Staff was not rude but needs to be more helpful on what guest needs when asking for assistance. […] We do recommend to stay there just make sure to fix the minor problems that we encounter on our stay. We will love to come back and enjoy our night like the night we stayed. Thank you Read more

Genuine Hotels.com guest review

Our stay was comfortable..the rooms were nice and accomidating. The only hang ups were the key entry was falling apart and the wiring was exposed. And there was exsessive noise and some part on the night coming from upstairs. Other than those few hang ups the hotel was nice..I would stay there again..

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

locker is broken N hair dryer is not working &when order is non smoking room time we get there they give me smoking room n my wife smell ......the rest is ok

Genuine Hotels.com guest review

Not too bad. My rating is based on the hotel itself not hotels.com. The hotel staff was a bit rude and unprofessional when checking us in. They made us wait and discussed many things besides our hotel. But hotels.com of course took care of us! The staff refused to answer the phone all morning when we getting ready to check out but overall wasn't too […] bad. It was clean and comfortable enough for the night. I should mention that we were not in the regular rooms but in the business suites since they overbooked as well as our original hotel we picked. Read more

Genuine Hotels.com guest review

Hi ,I reserved a two queen size bed room. When I went there he initially gave a room key of two queen size bedroom and when i was getting my stuff from the car and started to move he came running and gave me other key and said he mistakenly gave me. When I entered that room it was smelling very bad and to my surprise I found only one bed. When I called […] him he said that he would put other bed and offered a discount of 5 $. Then he came with a small kids bed. Then I fought with him that i want a two queen sized bed else i am going to vacate. Then to my surprise I saw arround 6 rooms are empty. Then he gave me one. They cheat us if we dont ask and they save it for other customers because I have made a payment already. NO ETHICS. Read more

Genuine Hotels.com guest review

stay was verify satisfied, peaceful environment and friendly staff

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

not the best hotel but its the best if you're a local

Genuine Hotels.com guest review

Our stay there was perfect stay..

Genuine Hotels.com guest review

The continemtal breakfast was the worst ever. They shouldnt even bother doing it. They have packaged danishes with old stale cereal with coffee and juice. Thats it...and we had to ask them to bring it out and swtup. Not what i was expecting. Im used to cont.breakfaats with much morw to choose with waffle maker and fruit...oatmeal. This was pathetic […] . Read more

Genuine Hotels.com guest review

I will be staying there again.

Genuine Hotels.com guest review

The receptionist promises me during the checkin time that there will be breakfast available every morning from 7:00am onwards. When I went to 7:15 am the hotel staff were merrily sleeping. The room carpet were full of stains. There was strange odor in the room. The lady who showed up in the morning did not have courtesy to wish us morning started cribbing […] about support staff not coming to work. Read more

Genuine Expedia guest review

The room was ok. Don't expect too much.

Genuine Hotels.com guest review

Take my advice stay somewhere else, unless you're looking for an overpriced crappy room. Then it's perfect.

Genuine Expedia guest review

I can't really complain about the rooms. The beds and pillows were comfortable and they were cleaned daily, very well. When we first got to the rooms, there was a damp smell but we found out it was because the carpets had just been cleaned. Our biggest complaint was the "continental breakfast". It really wasn't what we were hoping. Cereal and packaged […] bread (cheese bread or rasberry bread, etc.) were really the only food items. 3 juices were offered and coffee but it was really dissapointing to see our family would have to look for breakfast everday because the options were so limited. Had the hotel offered a better breakfast, we would have been very pleased. Also the jacuzzi next to the pool was not heated. Other than that, it was an ok hotel- not great not horrible. Read more

Genuine Expedia guest review

Poorly customer service.

Genuine Expedia guest review

We used it just to visit LA, and we were looking for something cheap. The room was Ok, clean and in good shape. We received services all days. On the other hand the complimentary continental breakfast wasn't that good and the coffee horrible. The front desk attention wasn't that nice, but they solved everything was needed. In summary, I was very good […] that we pay for Read more

Genuine Hotels.com guest review

It was not in a very safe neighborhood so the front desk was encased in a plastic "shield" and the front desk was very unfriendly. We also forgot conditioner and they said they HAD NONE?? what... There was also a bee in our room? Lastly,the wallpaper was peeling back and the room had an unpleasant odor.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

we were extremely happy with the price & hotel, we will definitly stay again. We were just overnight for a youth sports tournament but ideal location & fee.

Genuine Hotels.com guest review

Upon check in the receptionist was no where to be found. After waiting and ringing the bell for several minutes someone finally arrived but was very rude. Very improfessional. He was checking my reservation at the same time he was talking on the phone. I reserved 1 room with 2 queen beds. He said there was no availability and gave me 1 room with 1 bed. […] I was traveling with my husband and 2 kids. We could not all fit on 1 bed! I'm sorry but I wanted what I paid for and was not happy. Not even my kids would fit on a rollaway. If that was the case I would have reserved a room at a different hotel. My husband had to literally argue with the front desk person to get us a room with 2 queen beds. When a room with 2 queen beds miraculously appeared to be avalilable they wanted to charge us more for a room we already paid for. VERY VERY DISSAPOINTED. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Bons quartos, mas empregados antipáticos e pequeno fraquinho

Genuine Hotels.com guest review