"Great Hotel in the heart of Zurich old city"
We were thrilled when we arrived at Wellenberg. Our room was large and clean. The bathroom was also roomy and had all of the amenities. It was a quick 20 minute walk from Zurich Hofbahn and located in the heart of Zurich"s historic old city. Our room overlooked a small charming plaza and was in walking distance of many small cafes and restaurants. My […] only complaint was that my stay there was not long enough. We would definitely choose to stay at the Wallenberg again. Read moreGenuine Expedia guest review
"Not a 4 star"
First of all, this is a 3 star hotel, 3.5 max, not 4 stars at all. Secondly, make sure you don't think that a "deluxe" room is a - deluxe - room, because it really isn't. We thought that we were getting a better room because we booked a deluxe, but turns out that the deluxe is a SMALLER room than the standard. When we inquired about this, we were told […] that the reason for deluxe was because of the "modern furniture of course". Not sure why it is "of course", because in my mind deluxe means more than just more modern furniture, so make sure you do NOT get a deluxe queen, get a standard two twin. The location is very central and easy walking to places, but yes there is a red-light district a block away. However it didn't bother us as we just went the other way. The breakfast staff was very nice however one of the check ladies didn't think we understood German, and when we brought up the issue of the whole deluxe/no deluxe room she complained about us on the phone with the reception after showing us a standard room which we preferred (much bigger). Quite weird and rude, and when I told her in German that I did understood what she was saying about us, she got very defensive. Should be reprimanded. Would I stay there again? Well, only if it was MUCH cheaper than 4 star alternatives, and I would always think that it was a 3 star, not 4 star. (I wonder who gave them that 4th star...?) Read moreGenuine Expedia guest review
room furniture badly worn. Frayed chair coverings. Night manager could not communicate well.Genuine Hotels.com guest review
Room temperature couldn't be adjusted on a per room basis. The humidity was so bad and we were so hot at night. The room only came with a full comforter and fitted sheet, so sleeping with a comfortable temperature was impossible. Rooms and hotel were really clean. Breakfast was great! Rooms also had a teapot and free tea, which we had each night. That […] was such a nice touch. Read moreGenuine Expedia guest review
"Not so hot"
This hotel has a good location to downtown and is in Old Zurich. However, it is in a questionable are because of "Red Light" activity and near some sleezy bars..The rooms are very small and the outside noise is very loud at night because of all the restaurants, bars and foot traffic at all hours. The rooms were very warm, requiring us to keep windows […] open, thus more noise. Read moreGenuine Expedia guest review
Paid for the mini suite. The room was huge. So was the tv. The location was a 10. The king bed great. Great customer service at the front desk. Ordered more towels and they arrivied in minutes Not one complaint. I probably won't go back to Zurich because now I have seen it. But if I did this is the place I would stayGenuine Hotels.com guest review
"Nice budget hotel. Noisy at night"
The hotel overlooks a bar and restaurant. Late night noise and revelry will go on beyond 2 Am on weekdays and weekends. Not a good choice if you want to sleep with your windows open in a European hotel with no AC. If you do stay here, make sure that yuo do not get a room facing the square outside.Genuine Hotels.com guest review
"Outstanding location with surprisingly large room"
The location of the hotel is outstanding and, in my opinion, cannot be beat. The amenities in the room in which we stayed were nothing particularly spectacular, but the size was surprisingly large for any intercity hotel (European or otherwise), and there was a good sized bathtub that was completely unexpected. I would definitely stay here again.Genuine Hotels.com guest review
"Bad for all"
the rooms are small. no air conditioning. The location and access are not adequate.Genuine Expedia guest review
"A great hotel close to everything in the old town."
The rooms are small but very comfortable. I had a room that was opposite the square so it was very peaceful. The breakfast room with terrace is a great way to start the day.Genuine Hotels.com guest review
"great place location and staff"
its was a woundrful hotel staff staff staff , they where great , the reception where super friendly the location was wooooow , near everything and all restaurants and main streets are near u the room was big enough , larger the the average europ style breakfast was typical , nothing more than that the internet was ok , dispute u need to renew the access […] every 24hrs definite will go there again , highly recommended Read moreGenuine Expedia guest review
Amazing space, very tastefully decorated rooms and the location was stellar!!! Highly recommend this hotel!Genuine Hotels.com guest review
"Stylish Hotel in Great Area"
We loved our room, which was large, clean and very stylish. Our room had a computer in it, as well as great internet access. The location makes it a challenge to get to the hotel, at least by car, and there is practically no place to park. The hotel is within walking distance of most of the sights and the lake, so it is well situated (if you like to […] walk). We liked everything about the hotel except the noise. If you are looking for a good night sleep, this may not be the best choice. The square below the hotel was full of people partying (noisly) late in the night. Read moreGenuine Expedia guest review
it was nice for two nights stay... in the heart of the city...Genuine Expedia guest review
"Ceiling Paint Peeling"
Peeling ceiling paint, very noticable. Might have been water damage.Genuine Expedia guest review
Our hotel exceeded our expectations, from the staff preparing an extra bed ( that was comfortable too) , perfect breakfast, clean room and a warm atmosphere from staff/facilities. Great value and a must next trip to Zurich. Loved the walking area around hotel in Old Zurich too.Genuine Hotels.com guest review
It was OK. Location is great, breakfast was medium. The room itself is not very spacious and the remote control to the TV had no batteries in it :-)Genuine Expedia guest review
"Clean, modern hotel in a great area."
Fantastic location on a very charming street. Clean, modern design. Good buffet breakfast in the morning. Really enjoyed our stay.Genuine Expedia guest review
Lovely hotel and location. The staff were very friendly, approachable and very helpful. It even had a secret entrance to a little bar which was perfectGenuine Hotels.com guest review
"Perfect for our Zurich City Stay"
Fantastic location in the heart of Niederdorf, especially for short visits as everything is right on your doorstep. A short tram ride from the train station. Very comfortable beds too!Genuine Hotels.com guest review
"Great hotel at a perfect location"
Great hotel at a perfect locationGenuine Hotels.com guest review
"Old Town Zurich"
Very good place to stay in old part of Zurich. Staff very helpful and friendly.Genuine Hotels.com guest review
"Great location. Rooms are overrated."
Reception Staff were very helpful and polite. Room was large but old and tired looking. Furniture was dirty and shabby. Housekeeping left a lot to be desired. Bath tub did not drain properly and facial tissues were never replaced during the 4 day stay. Perfect location. Would stay in the area again, but probably not this hotel. The other amenities at […] the hotel were good, bar, library, restaurant etc. breakfast was good. Read moreGenuine Expedia guest review
This Hotel was in the perfect location for us as we only had a one night stopover. Staff very friendly and helpful. The Rooms were of a generous size but unfortunately they did not have any air conditioning. This was a problem for us as it was summer when we visitedGenuine Hotels.com guest review
"Great service and best breakfast!"
Good location - lots of restaurants about and close to train station- very central. Service is brilliant - very helpful ladies at the reception! Delicious breakfast!!!Genuine Hotels.com guest review
This hotel is in a very good position right in the heart of where you would like to be Only drawback we found is that there was no air conditioning and as you would expect in summer does get hotGenuine Hotels.com guest review
"Nice area, in the old city"
If you need taxi, forget it, from train station no taxi driver would take to hotel as it is too close but if you have suitcases it will be difficult. Otherwise it is nicely located, clean and comfortableGenuine Hotels.com guest review
"Location very good."
Location very good. Staff so helpful & friendly. In the hub of the old town.Genuine Expedia guest review
The hotel is under construction and noise is every where. The room we got was boiling as there was no AC. Upon asking the front desk, they said they were completely booked and cannot do anything. I ask them for some credit and they refused as the hotel was booked by expedia. It was so hot that the chocolate in the room actually melted completely. The […] amenities were minimal and no one even came to make the room and upon enquiring we were told that the cleaning staff has left for the day. For 450 CAD a night there are far better option. Never again Read moreGenuine Expedia guest review
"Great location. Room is quite small."
No air condition in the room, due to extremely hot day. We had to leave window opened, no fly screen. Breakfast is quite limited choice which is quite common/ standard in Europe, great coffee. Staffs are good, quite helpful and great service. Personally, bed is too soft/ uncomfortable ( I was in superior room, at 5th floor, room is very small). Old […] stain on carpet, noticeable, which unique smell of old carpet. I can hear clearly of noise/ conversation along hall way, and next door who always returned very late. Read moreGenuine Expedia guest review
The directions to the hotel on the website from the train station are probably not the best. When arriving at the main train station, its difficult to figure out the right way to exit the station. I ended up walking in the wrong direction for a while, wasting about 15-20 mins. That said, that hotel was quite easy to find, once I heading in the right […] direction. The reception area is a little small and gets cramped very quickly if there are more than 2-3 people in it. My room was comfortable, but I found it a bit smaller than I expected considering it was a "deluxe" room. Read moreGenuine Expedia guest review
"Very pleasant stay."
We stayed four nights and enjoyed it. The staff were very good. The breakfast was very good. Room clean and quiet.Genuine Expedia guest review
"Good hotel in great location"
Excellent location close to trams and river, with lots of restaurants close byGenuine Expedia guest review
"Great location great front desk staff"
Everything was easy. Front staff very helpful. Junior suite top floor with view of square was very comfortable. Breakfast room & offer very good. All staff relaxed & efficient . Location was central . Evening walk across river good window shopping and seemed safe.Genuine Hotels.com guest review
"Very thin walls!!"
Not a bad hotel. Friendly staff and a good location. However the walls in the hotel seem like they're made from plaster board and you can hear people talking in the next door rooms. The bathroom of a neighbouring room was almost next to my bed, or so it felt, as I knew exactly what and when the occupant was doing. That night I didn't sleep well and […] was a little sickened at what I could hear. Honestly because of this I would avoid. Read moreGenuine Hotels.com guest review
"Great stay in Zurich"
Fantastic time and great accommodationGenuine Hotels.com guest review
Response by Wellenberg Swiss Q Zurich Hotel Dear valued guest Your rating - we like! Thank you very much! Hope to welcome you again at Hotel Wellenberg? Zurich is amazing in summer time! Best regards, Philipp Bode; Resident Manager
"Wellenberg does well"
Convenient location for xmas markets and shops. Restaurants also nearby. Staff very attentive and eager to please.Brolly provided when it rained!Genuine Expedia guest review
Response by Wellenberg Swiss Q Zurich Hotel Dear guest Nice to hear that you enjoyed the christmas time with us in Zurich! Thank you for the pleasant feedback. Best regards, Philipp Bode; Resident Manager
"Great location in old town"
the hotel is a 5-10 min walk from the station and has a great location in the old town. We had a wonderful upgrade and found it a great hotel, good breakfast, wonderful service. there was some loud music, but this finished at 10pm.Genuine Hotels.com guest review
Response by Wellenberg Swiss Q Zurich Hotel Dear valued guest Thank you very much for your nice feedback! It is a pleasure to hear that you had a great time with us in Zurich! Our team would be happy to welcome you once again! Kind regards, Philipp Bode; Resident Manager
The staff was very helpful and friendly, the location was great. Lots of things to do in the area. Only minor issue is that you cannot sleep with the window open, there is a lot going on in the area during the night. But all things considered, the experience was great!!Genuine Hotels.com guest review
Response by Wellenberg Swiss Q Zurich Hotel Dear Dale I would like to thank you for the praise regarding our staff. Please rest assured that we shared it with all of our team. Due to our central location in the middle of the old part of the town, there might be some "life" around us. Thank you once again for the nice review. Kind regards, Philipp Bode; Resident Manager
"Very well situated hotel with good facilities"
This hotel is centrally situated with all the facilities. Rooms are large with plenty of storage space. There are tea making facilities in the rooms although it would be nice if there was coffee as well. The staff are very helpful and friendly. I arrived at 2.00 pm and my room was ready (as one would expect).Genuine Expedia guest review
Response by Wellenberg Swiss Q Zurich Hotel Dear Nigel Thank you very much for your kind feedback regarding your stay with us. We are happy to hear that you enjoyed your time in Zurich. Thank you as well for the tip regarding the coffee - we will discuss this topic internal. Hope welcome you once again. Best regards, Philipp Bode; Resident Manager
"not a botique hotel at all"
The location of the Wellenburg was great, right on a busy (though loud square). easy walking to everything and close to all you might want to do in Zurich. That said the rooms looked nothing like the pictures online, it was a very basic very bland hotel that is over priced and under-serviced. Upon arrival we were charged extra for additional breakfast, […] should have been included and our room was about the level of a college dorm room (at a state school and not one of the nice ones). Desk help was not helpful and not knowledgeable, we never got one bit of sounds advice or help on how to get to places or which trains, etc... Read moreGenuine Hotels.com guest review
"Looks a little seedy from the outside..."
Inside is very clean, very comfortable with lovely rooms. Surrounded by bars and restaurants. Very well situated.Genuine Hotels.com guest review
Breakfast was okay, staff very helpful, knowledgeable barman. Very conviently located in Old Town.Genuine Hotels.com guest review
"Wallenberg close to many restaurants and trams."
Staff are exceptional. Good wifi for multiple devices throughout hotel included. Continental and North American breakfast choices included. Hotel is located amidst big variety of restaurants and shops. Tram stops within 30 meters.Genuine Expedia guest review
"Fab location - right in the heart of the old town"
V friendly and efficient welcome from staff - room was ready early and they extended check out by an hour which was very helpful. Room was small, bathroom tiny (no bath) - but bright, clean and comfortable. Breakfast was lovely, lots of choice, all self-service. Would recommend to a friend and would stay here again if we were in Zurich. Ask for a room […] at the back - despite being right in the hustle and bustle of the old town our room was very quiet. Read moreGenuine Expedia guest review
"Great hotel at great location"
Very friendly and helpful staff that made my short stay most enjoyable in a very comfortable hotel, located in down town Zurich.Genuine Hotels.com guest review
The location in terms of cafe's etc was great, but the noise factor was extreme, so of the worst sleeps I have ever had! Combination of noisy other guests being loud in hallways at late and early hours, plus outside noise. The toiletries were 'men' spiced, meaning as a woman I would not use them as they smelt of aftershave! The room was ok, small but […] not spacious/comfy. The internet was lousy, which I really needed and was surprised for a central Zurich hotel to have such poor business service in this way. The staff were ok, but not really over extending themselves, but given that I could hear a lot of complaints I could understand they may not feel generous - the ambience seemed to be out of order for everyone. I wont be staying again. Read moreGenuine Hotels.com guest review
"Nice hotel in a great location"
This hotel is in a great location for all the restaurants and bars, old town and river. Its a short walk from the Banhoffstrasse, and great too for the lake. All in all, a good location, but if the weather is hot then the noise from the street below is disturbing during the night as the bars below finish late and deliveries start early in the morning! […] The addition of air con would make this place ideal! Read moreGenuine Hotels.com guest review
"Great location and good value"
Stayed here many times and never fails to keep up it's high standards. Great location in the old town, best rooms overlook the courtyard and some have yet to be refurbished. Lovely breakfast in nicely refurbished dining room.Genuine Expedia guest review
Really fantantic location - it has the most amazing smoking room in the Bar on the 2nd Floor.Genuine Expedia guest review
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