"Ceiling Paint Peeling"
Peeling ceiling paint, very noticable. Might have been water damage.Genuine Expedia guest review
Our hotel exceeded our expectations, from the staff preparing an extra bed ( that was comfortable too) , perfect breakfast, clean room and a warm atmosphere from staff/facilities. Great value and a must next trip to Zurich. Loved the walking area around hotel in Old Zurich too.Genuine Hotels.com guest review
It was OK. Location is great, breakfast was medium. The room itself is not very spacious and the remote control to the TV had no batteries in it :-)Genuine Expedia guest review
"Clean, modern hotel in a great area."
Fantastic location on a very charming street. Clean, modern design. Good buffet breakfast in the morning. Really enjoyed our stay.Genuine Expedia guest review
no commentGenuine Expedia guest review
If you want to party with the kids, this is the place. Otherwise was an old run down dirty hotel with no service to speak of. Has 4 stars over the door from when I am sure was a nice place.Genuine Expedia guest review
"If going back to Zurich I would stay here again"
Excellent location, very modern and cozy rooms at the same time. The girls in the front desk multi-lingual, very nice and helpful, and the breakfast was excellent. The location was just perfect, in the old area of the town, several sturbucks around the corner, wonderful restaurants all around and nice shopping.Genuine Expedia guest review
"A fine stay in Zurich"
Good location, polite service, good breakfast served, surrounding neiborhood is good and amenities are within hand reach.Genuine Expedia guest review
European style hotel with a killer locatiion for shopping and restaurants. Check in and check out process is a bit slow, but the facility itself is fantastic.Genuine Expedia guest review
"decent hotel in heart of historic old zurich downtown"
hotel is in downtown zurich, lots of shops and restaurants to walk to, rail station is right nearby. hotel is clean and comfortable, fairly modern. not a big hotel by any means. i enjoyed my stay and got a pretty good rate. wifi is available but not included in the price, which was disappointing, why do hotels do that? the marginal cost to a hotel […] to let someone use wifi is pennies. the included breakfast was superb, great fruits, breads, cheeses, juices, coffee are all high quality. i was please with the location and the comfort of the stay, i do recommend. Read moreGenuine Expedia guest review
"Hotel Wellenberg not 4*"
This hotel did not have 4 star service at front desk. There is no concierge equivalent, staff could not give directions to airport, staff could not give accurate directions to parking garage, parking is NOT included, and very very expensive. Would not recommend to anyone traveling by car, as the hotel is in a pedestrian zone, and very diffcult to find. […] Internet is NOT included in price. There is a city tax above and beyond the taxes included when you book, yet we thought our booking included all hotel taxes. Staff was also unable to give suggestions as to where to eat. Good points are that the location is very central and great for tourism, hotel breakfast was good, and hotel seemed well maintained. Read moreGenuine Hotels.com guest review
"Cute and convenient!"
I really loved staying at Hotel Wellenberg in October 2011. It was about 20 minute shuttle ride from the airport, conveniently located in Old Town Zurich. The staff was wonderful, breakfast was good, and the rooms were nice. Very happy with my stay there!Genuine Hotels.com guest review
This hotel is supposed to be 4 stars and perhaps the only 4 star quality about this hotel is the decor in the lobby and hallways. Our room smelled terrible, the carpet was worn, the chairs in the room were ripped and dirty. I felt deceived by their advertising and am so disappointed that I chose this hotel and spent the amount of money I did.Genuine Hotels.com guest review
"Wellenberg in Zurich"
An excellent hotel to stay, a small hotel but very clean and centrally located to everything you want to see or do in Zurich. The Hotel staff were very pleasant and helpful. Zurich on a hold is very expensive but i would recommend this hotel to anyone visiting Zurich and if i were to return to Zurich i will definitely stay here again without any he […] sitation. Read moreGenuine Hotels.com guest review
"Disco In Courtyard!"
The Wellenberg here in Zurich was quite nice, close to eating, the river, Starbucks, you name it Large room, nicely appointed, what more could a guy want? But about 7 PM in the courtyard below they set up a tent and into the tent went a disco complete with very loud music, you cannot filter out the base by closing the windows, even four floors above. I […] went to the lobby and we could not even talk till we got the door closed. Read moreGenuine Hotels.com guest review
Great location. Junior Suites look out to the placa and are very noisy 24/7. We hardly slept. The bathroom is not really functioning for 2 people (way too small for a Junior Suite) and the closets are not functioning well as well. The fridge for the Mini bar was also not working. Generally overprized for what you get. The one redeeming feature is the […] breakfest buffet. I am reluctant to recommend the hotel. We have booked somewhere else on our return in early August. Read moreGenuine Hotels.com guest review
Good location, friendly stuff, excellant breakfast.Genuine Expedia guest review
"Great location great front desk staff"
Everything was easy. Front staff very helpful. Junior suite top floor with view of square was very comfortable. Breakfast room & offer very good. All staff relaxed & efficient . Location was central . Evening walk across river good window shopping and seemed safe.Genuine Hotels.com guest review
"Very thin walls!!"
Not a bad hotel. Friendly staff and a good location. However the walls in the hotel seem like they're made from plaster board and you can hear people talking in the next door rooms. The bathroom of a neighbouring room was almost next to my bed, or so it felt, as I knew exactly what and when the occupant was doing. That night I didn't sleep well and […] was a little sickened at what I could hear. Honestly because of this I would avoid. Read moreGenuine Hotels.com guest review
"Great stay in Zurich"
Fantastic time and great accommodationGenuine Hotels.com guest review
Response by Wellenberg Swiss Q Zurich Hotel Dear valued guest Your rating - we like! Thank you very much! Hope to welcome you again at Hotel Wellenberg? Zurich is amazing in summer time! Best regards, Philipp Bode; Resident Manager
"Wellenberg does well"
Convenient location for xmas markets and shops. Restaurants also nearby. Staff very attentive and eager to please.Brolly provided when it rained!Genuine Expedia guest review
"Great location in old town"
the hotel is a 5-10 min walk from the station and has a great location in the old town. We had a wonderful upgrade and found it a great hotel, good breakfast, wonderful service. there was some loud music, but this finished at 10pm.Genuine Hotels.com guest review
Response by Wellenberg Swiss Q Zurich Hotel Dear valued guest Thank you very much for your nice feedback! It is a pleasure to hear that you had a great time with us in Zurich! Our team would be happy to welcome you once again! Kind regards, Philipp Bode; Resident Manager
The staff was very helpful and friendly, the location was great. Lots of things to do in the area. Only minor issue is that you cannot sleep with the window open, there is a lot going on in the area during the night. But all things considered, the experience was great!!Genuine Hotels.com guest review
Response by Wellenberg Swiss Q Zurich Hotel Dear Dale I would like to thank you for the praise regarding our staff. Please rest assured that we shared it with all of our team. Due to our central location in the middle of the old part of the town, there might be some "life" around us. Thank you once again for the nice review. Kind regards, Philipp Bode; Resident Manager
"Very well situated hotel with good facilities"
This hotel is centrally situated with all the facilities. Rooms are large with plenty of storage space. There are tea making facilities in the rooms although it would be nice if there was coffee as well. The staff are very helpful and friendly. I arrived at 2.00 pm and my room was ready (as one would expect).Genuine Expedia guest review
"not a botique hotel at all"
The location of the Wellenburg was great, right on a busy (though loud square). easy walking to everything and close to all you might want to do in Zurich. That said the rooms looked nothing like the pictures online, it was a very basic very bland hotel that is over priced and under-serviced. Upon arrival we were charged extra for additional breakfast, […] should have been included and our room was about the level of a college dorm room (at a state school and not one of the nice ones). Desk help was not helpful and not knowledgeable, we never got one bit of sounds advice or help on how to get to places or which trains, etc... Read moreGenuine Hotels.com guest review
"Looks a little seedy from the outside..."
Inside is very clean, very comfortable with lovely rooms. Surrounded by bars and restaurants. Very well situated.Genuine Hotels.com guest review
Breakfast was okay, staff very helpful, knowledgeable barman. Very conviently located in Old Town.Genuine Hotels.com guest review
"Wallenberg close to many restaurants and trams."
Staff are exceptional. Good wifi for multiple devices throughout hotel included. Continental and North American breakfast choices included. Hotel is located amidst big variety of restaurants and shops. Tram stops within 30 meters.Genuine Expedia guest review
"Fab location - right in the heart of the old town"
V friendly and efficient welcome from staff - room was ready early and they extended check out by an hour which was very helpful. Room was small, bathroom tiny (no bath) - but bright, clean and comfortable. Breakfast was lovely, lots of choice, all self-service. Would recommend to a friend and would stay here again if we were in Zurich. Ask for a room […] at the back - despite being right in the hustle and bustle of the old town our room was very quiet. Read moreGenuine Expedia guest review
"Great hotel at great location"
Very friendly and helpful staff that made my short stay most enjoyable in a very comfortable hotel, located in down town Zurich.Genuine Hotels.com guest review
The location in terms of cafe's etc was great, but the noise factor was extreme, so of the worst sleeps I have ever had! Combination of noisy other guests being loud in hallways at late and early hours, plus outside noise. The toiletries were 'men' spiced, meaning as a woman I would not use them as they smelt of aftershave! The room was ok, small but […] not spacious/comfy. The internet was lousy, which I really needed and was surprised for a central Zurich hotel to have such poor business service in this way. The staff were ok, but not really over extending themselves, but given that I could hear a lot of complaints I could understand they may not feel generous - the ambience seemed to be out of order for everyone. I wont be staying again. Read moreGenuine Hotels.com guest review
"Nice hotel in a great location"
This hotel is in a great location for all the restaurants and bars, old town and river. Its a short walk from the Banhoffstrasse, and great too for the lake. All in all, a good location, but if the weather is hot then the noise from the street below is disturbing during the night as the bars below finish late and deliveries start early in the morning! […] The addition of air con would make this place ideal! Read moreGenuine Hotels.com guest review
"Great location and good value"
Stayed here many times and never fails to keep up it's high standards. Great location in the old town, best rooms overlook the courtyard and some have yet to be refurbished. Lovely breakfast in nicely refurbished dining room.Genuine Expedia guest review
Really fantantic location - it has the most amazing smoking room in the Bar on the 2nd Floor.Genuine Expedia guest review
"Great hotel for families"
Great location in the Old Town. Very helpful desk staff. No air con in rooms meant that it was rather a hot stay with ambient temps of 36 deg!Genuine Expedia guest review
"Very good hotel"
Very comfortable hotel in great location with excellent staff.Genuine Expedia guest review
Great staff.. excellent rooms. Breakfast OK.. nothing special.Genuine Expedia guest review
"Zurich Old Town"
Great hotel in the old town within easy walking of main attractions. Variety of restaurants close by. Hotel staff very friendly and helpful and spoke English. Room was spacious and quiet, very clean.. There were no public rooms, but adjacent to the breakfast room on the 2nd floor was a vine covered terrace.Genuine Hotels.com guest review
"Cannot recommend it!"
I booked a superior room, and I asked the reception to confirm that the roomk was a'nice room'. In fact the room was miserable, in the eves with a very small window that was overlooked by a roof terrace of the block directly opposite. Breakfast was just passable. I won't be staying there again!Genuine Hotels.com guest review
"Old town location. Fantastic"
Great service. Close to the Train station. Good Bk included.Genuine Hotels.com guest review
"Pleasant hotel in central Zurich"
The hotel was acceptable in terms of comfort, price, and convenience. The stay was memorable for the delightful receptionist, Karin, who had a lovely smile and gave my daughter plenty of free chocolate Easter eggs!Genuine Hotels.com guest review
"Warm and old fashioned attic room"
We were there for only one night. The room was comfortable and well appointed. Would revisit if in town again and would recommend to others.Genuine Expedia guest review
"Excellent location - clean and comfortable, helpfu"
Excelent locatoin in the Old Town. Staff most helpful, good breakfast, business centre - nothing to complain about. Recommend it.Genuine Expedia guest review
A delightfully spacious room (204) overlooking the square below. Modern facilities and a good quality restaurant. We were made most welcome. The walk from the station with heavy suitcases was a challenge, but our taxi driver to the airport was the nicest chauffeur ever! And the snow made it magical!Genuine Expedia guest review
"Great Small Hotel in the Right Location"
First time we have used Hotels.com and will again. On arrival we had been upgraded to a larger room, in the garret on the 5th floor (elevator so no baggage worries) overlooking the local square. Christmas tree in the square, snowed overnight so we woke to a picture book scene. Staff were obliging, hotel clean, breakfast good and the hotel located right […] in the old town. A surfeit of restaurants and walking distance to everywhere. Magic! Read moreGenuine Hotels.com guest review
we enjoyed our short stay at the Wellenberg - the staff were personable, accommodating and very helpful. the room was nice- well laid out, comfy bed and great view (we were at the back of the hotel, so had a view of the roofs of other buildings and mountains). Only slight issue with the room was that it was a bit stuffy (no AC), but this was easily […] solved by opening the window to get some fresh air! The location of the hotel was great - we only stayed 2 days in Zurich, but because of the location, was able to wander around and see many sights. Read moreGenuine Expedia guest review
"Very nice comfortable hotel"
Very niceGenuine Hotels.com guest review
"Great for business and pleasure"
The hotel is both near the railway station and bus terminus but is also in the old part of the city which is lovely. I always stay there when going to Zurich on business. Dozens of restaurants line Niederdorf strasse outside. It has everything.Genuine Expedia guest review
"Good Zurich Hotel"
Stayed in July when the weather was quite warm and although the room was not air conditioned, a fan was provided and coupled with the outside shutters made the room comfortable. As with other hotels we stayed at in Europe, the bed covering was a fairly thick duvet which we had to remove from its cover for comfort sake. Reception staff were friendly […] on check-in and check-out and arranged our shuttle ride to the airport. Breakfast was included in our price and was really good. Location of the hotel also could not have been better as it was within easy walking distance to major attractions and the shopping street. Overall, I would have to say it was a good experience. Read moreGenuine Expedia guest review
"Lovely hotel with a superb but no air conditioning"
The cleanliness and quality of service was good. The staff were very friendly and helpful. The hotel had a breakfast room, a bar and a restaurant which were also good. The most notable aspect of this hotel is it's superb location right in the middle of the old town with all it's character and many restaurants, bars and shops only steps away. The Bahnhoffstrasse […] is only a short walk across one of the bridges. My only complaint is that there was no air conditioning and it was very hot when we were there which made sleeping extremely difficult. Read moreGenuine Hotels.com guest review
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