All hotels in Harahan, Louisiana, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here5424 Citrus Blvd, Harahan, LA, 70123, United States of America, ‏‎855-239-9485
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4.4 / 5Excellent

Score breakdown (from 49 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.6
  • Comfort
    4.6
  • Condition
    4.4
  • Neighborhood
    4.4
4.0 / 5Excellent
"Overnight stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
My granddaughters and I stayed here for a cheer competition. The hotel is nice, halls are a little dark and narrow. We were in a separate building from the front desk and breakfast area which was a little inconvenient. The room itself was compact but comfortable. I'm told the sleeper sofa was very uncomfortable. But, overall it was a nice stay.
Genuine Hotels.com guest review
1 night family trip Dec 6, 2014
Ricki A.
US
5.0 / 5Outstanding
"worth the stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I loved the hotel the employees weren't so friendly but the overall hotel it's self was nice. I will be returning next year if the Lord above says the same
Genuine Hotels.com guest review
2 night romance trip Feb 13, 2015
A Traveler
US
4.0 / 5Excellent
"StFf"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Staff was very helpful and polite
Genuine Hotels.com guest review
3 night family trip Feb 5, 2015
A Traveler
US
5.0 / 5Outstanding
"nice hotel closest to all the restaurants"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The room is very clean and nice .the bed is very soft. And it got a nice kitchen with appliance you will enjoy your stay .Everybody is nice there.
Genuine Expedia guest review
Other trip Feb 2, 2015
Brian
US
4.0 / 5Excellent
"Great staff but"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel is nice and modern but seems to rely on inexpensive household grade furnishings and interior decor. They need to replace them more frequently. The rooms are showing wear and tear.
Genuine Expedia guest review
Other trip Feb 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Home away from home"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I can't remember our front desk clerk's name but he was AWESOME!Very helpful and friendly. I will be returning this summer!
Genuine Hotels.com guest review
1 night family trip Jan 24, 2015
kimberly
US
5.0 / 5Outstanding
"Weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful cheerful staff. Breakfast was very basic, and we ended up eating breakfast elsewhere. Breakfast could be improved.
Genuine Hotels.com guest review
2 night family trip Jan 19, 2015
Catherine
US
5.0 / 5Outstanding
"Caring staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were in town for a funeral. The staff was very caring and understanding to our situation. The hotel was nice, but the breakfast was not that great. There was not much of a selection.
Genuine Hotels.com guest review
2 night family trip Jan 19, 2015
Catherine
US
5.0 / 5Outstanding
"Short, but great stay!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything was great just a little heavy walking from upstairs guest and old/charming smell to my room very clean though. LOL. The staff was very friendly and helpful. Just loooooved the kitchenette!!! Extremely close to shopping and the theatre is literally next door, BONUS!!! French quarters only about 15-20mins, perfect! My dog felt at home thanks so much Marriott!!!!!
Genuine Expedia guest review
Other trip Dec 31, 2014
Shelly
US
4.0 / 5Excellent
"anything can happen...."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
The staff at this hotel are all extremely friendly, helpful and do a great job of making you feel at home. The place has recently been remodeled in a ketchup and mustard color scheme which is jarring at first but then you get used to it. I was there four nights and each one was different. The first night a big group of kids got thrown out of the hotel and set off the fire alarm before they left. The second night was completely silent. The third night I could hear the couple talking in the next room. The fourth night I could hear the guy SNORING in the next room. The hotel is pet friendly (I love dogs) but you can sometimes hear them barking. The hotel is squeezed into an industrial area that is strangled with big ticket shopping (K-Mart, Best Buy etc.) but you CAN walk to a movie theatre. But overall, believe it or not, I had a good time. :)
Genuine Hotels.com guest review
4 night trip Dec 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Awesome!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice hotel friendly service and would stay there again!!
Genuine Hotels.com guest review
2 night romance trip Dec 20, 2014
Hatti
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was a nice experience an iwill be back.. Would recomend anyone to stay there an everyone is friendly
Genuine Expedia guest review
Other trip Dec 15, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel staff was friendly and accommodating. Hotel was close to where I needed to be. Definitely recommend!
Genuine Expedia guest review
Other trip Dec 11, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent Place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was very friendly and helpful. The location was excellent for our travel to and from New Orleans. When I'm in the area again, I will certainly stay there. I think I've found a home away from home. We enjoyed being close to the shopping mall, and excellent eating places.
Genuine Hotels.com guest review
2 night family trip Nov 28, 2014
Mayme
US
3.0 / 5Good
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel close to the airport and not too far away from downtown New Orleans.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Awesome"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything was great. Enjoyed the stay and the drive was perfect.
Genuine Expedia guest review
Other trip Sep 1, 2014
A Traveler
US
4.0 / 5Excellent
"Excellent Condition"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We stayed 3 nights in one of the 2 bedroom suites. It was wonderful. The staffs were courteous and helpful. Rooms were clean and hotel location was perfect and easily accessible to everywhere. I'll definitely stay here again when next I visit.
Genuine Hotels.com guest review
1 night trip Aug 29, 2014
Lou
US
5.0 / 5Outstanding
"Best hotel that I have stayed at."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was perfect!
Genuine Hotels.com guest review
1 night trip Aug 30, 2014
A Traveler
US
5.0 / 5Outstanding
"towneplace"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
very good hotel - staff are very friendly and helpful
Genuine Expedia guest review
Other trip Aug 17, 2014
kim
US
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel exceeded my expectations. The room were nice and clean, beds very comfortable, the pool was exceptionally clean to be outside, and the the hotel was located in a great area. Only thing was the continental breakfast was very skimpy, I've always had continental breakfasts with much more options. Will definitely return.
Genuine Hotels.com guest review
3 night business trip Jul 18, 2014
Chaundra
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was very clean, spacious, and comfortable. The staff was friendly and helpful. There are coffee shops, restaurants, shopping, and a movie theater all within a five minute drive. The drive to Bourbon Street/Jackson Square/River Walk/the aquarium is about 25-30 minutes. I would definitely recommend this hotel to any visitors who don't mind the drive into the city.
Genuine Hotels.com guest review
2 night trip Jul 18, 2014
A
US
1.0 / 5Poor
"Not happy with service at all"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
We arrived after a 12 hour ride and were excited about having a vacation without kids. When we arrived we were told that we couldn't pay for our room with cash. After being treated poorly because we didn't have a credit card that would cover our whole reservation. We were told they could not split the payment on two separate cards. We were told they were overbooked and that if we couldn't pay for all of our reserved nights we couldn't stay. Website says we could pay with cash when we arrived. Very unhappy and when contacted general manager following Monday we felt like this company really doesn't know what they are doing. Nor do they care if guests are end arrested by their employees. Good luck if you decide to book this hotel.
Genuine Hotels.com guest review
3 night romance trip Jul 4, 2014
Terry Love
US
5.0 / 5Outstanding
"hotel review"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a very nice hotel! The rooms were very clean. The staff was somewhat nice.
Genuine Hotels.com guest review
1 night trip with friends Jun 28, 2014
Megan Armstrong
US
4.0 / 5Excellent
"Centrally located to my family so it was great."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My trip home for a grad party and a reunion made us need a hotel room This one was in the heart of everywhere I needed to go. It was a decent price and I felt safe in the area.
Genuine Expedia guest review
Other trip May 22, 2014
Kathy
US
3.0 / 5Good
"Nice little suite"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It was ok.. i was charged for the room, even though i pre paid thru Expedia. Lady said i will get my refund in a couple of days, if not , i should call her back ...
Genuine Expedia guest review
Other trip Apr 9, 2014
Raul R
US
3.0 / 5Good
"Found a place"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Quick unexpected stay. Local is the business center of the Elmwood area. Decent Roma for the price. Access is strategic, but accessible.
Genuine Hotels.com guest review
1 night trip Jan 7, 2014
TB
US
5.0 / 5Outstanding
"hard to get to the property"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Clean and well maintained rooms. Just hard to get to it.
Genuine Hotels.com guest review
1 night trip Feb 13, 2014
Jim
US
4.0 / 5Excellent
"very convenient"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
nice place, close to shopping and restaurants
Genuine Hotels.com guest review
1 night trip Dec 7, 2013
A Traveler
US
5.0 / 5Outstanding
"Close to new Orleans but away from all the noise"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great Sevice
Genuine Expedia guest review
Other trip Nov 12, 2013
A Traveler
US
4.0 / 5Excellent
"Good Neighborhood and Close to Ariport"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
It was a decent hotel. We didnt have any issues except the fact that the water in the kitchen sink was not that clean so we couldnt drink it.
Genuine Hotels.com guest review
2 night trip with friends Oct 18, 2013
Amit
US
5.0 / 5Outstanding
"Staff very helpful and friendly"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel was newly renovated and extremely clean. Carolyn and the staff were awesome and very hospitable. Full kitchen, spacious living area and safe surroundings. Close enough to restaurants and free breakfast (continental). I would surely stay again!
Genuine Hotels.com guest review
1 night trip Oct 10, 2013
Lisa
US
3.0 / 5Good
"Convenient if you're in town for work and no play"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
It wasn't exactly the nicest place in the world, but it got the job done. Definitely a little overpriced for the quality. However, if you need to be close to all of the warehouses then this is the place to be. I was in town for business and the location was absolutely perfect, I was less than 5 minutes from where I needed to be.
Genuine Hotels.com guest review
2 night business trip Aug 13, 2013
Luke
US
5.0 / 5Outstanding
"great safe location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel is only minutes away from the heart of New Orleans. Metairie has everything you need though. The hotel staff was friendly and professional. Room was clean and modern. I would stay here again.
Genuine Hotels.com guest review
3 night business trip Apr 19, 2013
A Traveler
US
5.0 / 5Outstanding
"Great stay, has everything you need to cook there"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Good hotel, has full kitchen. I came in on a late flight and check in personnel was friendly and helpful. Room was clean, bed was comfy, worked perfect for business trip, one night stay. Would stay here again. Breakfast is standard hotel breakfast, nothing special but worked for me.
Genuine Hotels.com guest review
1 night business trip Apr 7, 2013
Ashley
US

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Para descansar en New Orleans"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excelente, muy buena ubicación, tranquilo y limpio.
Genuine Hotels.com guest review
3 night family trip Jan 3, 2015
David
VE
2.0 / 5Fair
"Básico"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Hotel básico la habitación de 2 habitaciones tiene 1 solo baño
Genuine Hotels.com guest review
Response by TownePlace Suites by Marriott Metairie New Orleans
Thank you for your response to our survey. Our goal is to ensure every guest has an enjoyable experience. All of our two bedrooms suites have one bathroom. We apologize for any misconceptions regarding the details of our suites. We genuinely hope you will consider our hotel again in the future.
3 night family trip Nov 7, 2014
DICKSON L
PA
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night family trip Mar 6, 2015
Tyler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night business trip Dec 5, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
4 night business trip Nov 11, 2014
Jennifer
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night romance trip Nov 15, 2014
Tressy
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night business trip Oct 17, 2014
Clarence
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
4 night business trip Aug 28, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
3 night trip with friends Jul 18, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night family trip Jul 11, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Jul 1, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night business trip Jun 20, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night family trip Apr 12, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night trip with friends Feb 21, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night trip Feb 12, 2014
A Traveler
US

TripAdvisor reviews for TownePlace Suites New Orleans Metairie

Overall rating:Based on 72 traveler reviews

Most recent traveler reviews:

Overall Rating
"Awesome stay for JazzFest 2015!"
05/07/15 Susan P Nashville, Tennessee
Wonderful room layout, kitchen, clean, close to airport, excellent staff. Highly recommend. Be sure to talk to Sherri the breakfast lady. She is wonderful. They have a decent breakfast. The hotel is a bit hard to find - small sign and hotel is situated back in parking lot. Rooms are very clean with a sofa bed. Pull out table under desk.
Overall Rating
"Great staff, Conveniently located, and Clean!"
04/27/15 dsteinkamp_travel Vallonia, Indiana, United States
Myself and two family members stayed here for one night prior to departing on a cruise out of New Orleans. Although this hotel is directed towards longer stays and I only stayed a single night, I wouldn't hesitate to stay a week or two. I have visited New Orleans in the past and was not crazy about staying downtown due to parking, the hustle and bustle, etc. However, I chose the hotel due to finding a great rate and could not have been happier with our overall stay. The room was very spacious, comfortable and clean. The hotel could use some minor updating but nothing that would detour me from staying again. The hotel was a relatively short and easy trip to both downtown New Orleans and the cruise terminal. It seemed to be like a safe area to stay in. I never once questioned it and there were lots of shops around: Best Buy, Old Navy, to name a few. Ultimately, the staff is what stood out to me. Sherry and Loretta at the front desk ALWAYS greeted me with a smile and were beyond accommodating, exactly what one should expect from a Marriott property. I did hear one other guest complaining about noise on the floor above as she was staying on the ground floor. If you're concerned about that, you may request a room that is on the top floor. I did not experience any noise problems, just a suggestion. I would highly recommend this property and will definitely consider returning again in the future.
Overall Rating
"Great Staff, clean, comfy, but needs updating"
04/15/15 eastcoastbb East Coast
Spent a few weeks here for work. Lots of good points here, the best one being the staff. They could not have been more accommodating. The room was equipped with a kitchen, full stove, oven, refrigerator, microwave, good supply of utensils and pans. The bed was comfortable and clean, but the sheets and mattress pad constantly popped off the mattress. Perhaps some new sheets are in order. The other thing greatly in need of updating was the furniture. Sofa was stained in several places. That said, everything that could be cleaned was clean (floors, desks, table, etc). Although the location is outside the city and not close to any public transportation, it is convenient to a large shopping center with restaurants and a movie theater. That was helpful on the nights that my colleagues had the car. Hotel does provide continental breakfast each day, and the attendant is absolutely lovely. She really makes you feel at home.
Overall Rating
"Poorly designed, few amenities, lousy service "
04/03/15 KJC93 Ocala, Florida
We booked a six nights but checked out after the second night. The place is located behind the shopping center with a view of the movie theater parking lot. Front desk staff were not very helpful to say the least. There is a tiny pond (they call that a pool) surrounded by metal picket fences at the front parking lot. Exercise room is adequate. Not much else around the area. Some genius has rearranged the furniture in our one bedroom suite to some cumbersome, nonfunctional, trip hazard death trap. The room was clean but never had enough towels for the four of us. The breakfast buffet was very meager, even for a continental breakfast. Furthermore, we observed the attendants packing up and taking away the food trays 5 minutes early, even as guests were approaching the service tables. Pros: free parking, free wi-fi.
Overall Rating
"Reasonable Rates"
03/30/15 beerstl Saint Louis, Missouri
This property is located in Metairie, a 20 minute drive from downtown New Orleans and the French Quarter. The property was clean and the staff was friendly and helpful. Breakfast was included with the room. Located near many "big box" stores.
Overall Rating
"Great place"
03/28/15 Randy V
very nice rooms clean ever thing you need to feel like a home away from home the hotel had lots of amenities for your stay in what seem to be a great Area and the staff was great as well. We will be staying here again.
Overall Rating
"Warm staff and nice hotel"
03/12/15 Joshua F Pembroke Pines, Florida
While this wasn't my case this is a wonderful hotel for a prolonged stay. There is a kitchenette with a refrigerator, microwave and range for cooking and the room is very well laid out. The service staff is very very kind and professional. Of especial note for me is breakfast captain Sherri. I wen't to New Orleans to visit my best friend that lives there. Sherri made sure that everything was working out and that I was taken care of. In addition to making sure breakfast was always excellent, and the dining area was tidy she even made sure to proactively ask me how my trip was coming along. She is what made my stay 10/10.
Overall Rating
"Badly in need of a upgrade..."
03/05/15 19KingFifty84 Albany, Georgia
I pretty much live in Marriott Hotels 345 out of 365 days a year, and this one is just about completely worn out. It really needs a upgrade our room was practically falling apart. The carpet smelled of cigarettes and wet dogs. The bathtub wouldn't finish draining until ten minutes after you got done showering. The furniture was stained, the sheets actually had little holes in them, etc, etc. I used almost all of my points to stay here as a anniversary gift for my wife, and now I wish I would have just broke the bank and stayed down town. THE STAFF IS GREAT and its a shame but the hotel just couldn't cut it. TERRIBLE
Overall Rating
"Very nice staff, clean property but....."
02/03/15 Dana H Highlands Ranch, Colorado
The staff is pleasant so I feel bad leaving this review but....... If you are used to staying in Marriott Properties, you will not experience what you are used to with Marriott. The lobby is TINY and when I say tiny, I mean barely enough room for more than a few guests to check in. No big deal but I was really surprised. The ceilings are so low and dark in the hall ways your eyes have to adjust. They don't have king size beds and the bedroom part of the property is so small its literally like sleeping in a camper bed. One person has to be on the side where the bed about touches the very loud, in wall bound AC unit. And the bed touches the TV so you can't get out of the bed at night without scooting down and crawling out the end of the bed. The dresser is behind the door and you have to close the bedroom door to get to it. This all being said, if you are getting a good price on this room, and you have kids maybe this is the place for you. The kitchen is CLEAN, the towels are decent, sheets are decent but bed is low quality. It is a clean property. If you are not getting a really good price, I think you could do better staying at the Residence in not far from here. That is what I will do next time. Unless, I get a great deal, then I may stay here again.
Overall Rating
"So relaxing"
02/02/15 Kayla K
Very nice place, friendly staff. Was a nice getaway. And the room was very nice. Full kitchen A++ Good location right in the middle of everything and just a hop skip and jump to get back on the the interstate.
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