"Nice stay, clean"
Room was clean, I would stay here again. Although someone called my room at 5:20 AM & woke the whole family. Woman at the desk was very accommodating & friendly. Sink area was very bright when I got up early & in a weird place, right next to the bed. Overall, very nice, food in morning was good.Genuine Hotels.com guest review
Staff was extremely helpful. We were there to visit family(my 99 year old mother) and she passed away while we were there. We had to scramble to reserve rooms for other family members who were arriving on short notice and the staff was very cooperative in helping us.Genuine Hotels.com guest review
Nice, Comfortable and Convenient. Could use a little more variety for breakfas.tGenuine Hotels.com guest review
I enjoyed my stay. It was clean and quiet. I stayed in the middle of the week. Not sure if that's way it was so quiet. The bed was comfortable.I got a good night sleep.Genuine Hotels.com guest review
"A night of odors and noise"
I very much disliked my stay from the moment I walked into the room. The employees were nice and kind the room was big (2 queens) but the room had a strong damp and musty smell. The walls and doors seemed to pass a lot of sound through them. Not very quiet and the mustiness was made me check out the next morning. I stayed my 1 night and cancelled my […] extension for 2 other nights I had made and moved to a different hotel. It has got to be old carpets and old airconditioning units not being cleaned in my opinion. Read moreGenuine Hotels.com guest review
"GREAT HOTEL AND STAFF - POOR BREAKFAST SERVICE"
THE HOTEL WAS GREAT. IT WAS CLEAN AND VERY WELL MAINTAINED. THE STAFF WAS EXTRA FRIENDLY AND HELPFUL. THE ONLY COMPLAINT I HAVE WAS THE BREAKFAST PROVIDED. VERY LIMITED SELECTION OF ITEMS. THE FOOD WAS GOOD BUT THERE WAS NO FOOD AVAILABLE. WENT DOWN THE 1ST MORNING AT 8:40 ( CLOSES @ 9:30) - 4 SAUSAGES AVAILABLE, NO EGGS, NO WAFFLE BATTER. THE 2ND DAY […] WENT DOWN AT 8:30 AND THERE WAS EVEN LESS AVAILABLE. NO YOGURT, NO BOILED EGGS , NO WAFFLE BATTER, NO BAGELS. THE DINING ROOM WAS FULL OF PEOPLE WITH NOTHING TO EAT. THREE LADIES CAME IN ABOUT 9:00 AND REALLY GOT BUSY PUTTING EVERYTHING OUT SO EVERYONE DID GET TO EAT. THE BUSIEST TIME OF BREAKFAST IS ALWAYS THE LAST HOUR TO HOUR AND A HALF. THEY NEED TO BE MORE PREPARED FOR THIS AND NOT CUT OFF THE FOOD AT 8:30. Read moreGenuine Hotels.com guest review
The rooms were clean and the front desk attendant was very friendly.Genuine Hotels.com guest review
Every one on staff was great !Genuine Hotels.com guest review
"Zero customer service"
Had 3 night reservation and spent just one night as plans were changed due to bad weather. Booked through Expedia and had to cancel remaining nights through Expedia. Hotel had to approve cancellation and 4 attempts by Expedia over a 10 day period resulted in "manager required to approve but the manager is not available" each time they called. It is […] obvious that the hotel has no intention to aprove the cancellation and the manager does not have the common courtesy to respond to the issue. Read moreGenuine Expedia guest review
Would like to see nuts put out for oatmeal.Genuine Hotels.com guest review
"Surprisingly very nice."
Well priced and very comfortable and clean.Genuine Hotels.com guest review
The Sleep Inn was great for what we needed. 25 minutes to Augusta National, a couple of places to eat nearby and a nice breakfast included. The room was clean and the bed comfortable, the only odd thing was that the sink was located in the room as opposed to in a separate bathroom.Genuine Hotels.com guest review
"Out of the way but worth the trip"
I had to find a hotel that wasnt in Augusta since the Masters was goint on the week I was there. Aiken is a 30-40 minute easy ride and gave me everything I needed without getting stuck downtown.Genuine Expedia guest review
"close to must see event"
As expectedGenuine Hotels.com guest review
"quiet weekend hotel"
very quiet hotel on the weekend. good breakfast items and popcorn at night s a nice touch.Genuine Hotels.com guest review
"Don't be fooled by the plainness of the lobby."
I arrived at the hotel quite tired and did not expect much from the room after seeing how plain the lobby appeared to be at first glance. The room proved to be very nice -- spacious, very comfortable, attractive, rich in amenities.Genuine Expedia guest review
"Not bad for over night stay"
Was overall a good stay. They were setting up for happy hour when I arrived & I was offered snacks & beverage. Room was clean. Only problem was not being able to get temperature adjusted to a comfy level. Staff was great!!Genuine Hotels.com guest review
Stayed there to see friends from military in Germany. We had not seen them since 1973! Hotel was right down the street from their house. Arrived on 10/09/13 at approx. 1:00 PM. Staff at the desk was friendly, helpful and very welcoming. We were able to check in early as our room was ready. We needed it after the long drive we had. Room was perfect and […] very comfortable. I would stay at this hotel again and would be very receptive to using Sleep Inns again. Read moreGenuine Expedia guest review
Well I didn't interact with the staff much, but when I did, they were a great help, and always smiled. Very informative also about there benefits when you stay. Were generous with everything they offered. Room was great, clean and well stocked. Had everything I needed in the room and more. Only thing I would say could change is a stronger internet signal […] for the 3rd floor. Other then that, perfect experience. Read moreGenuine Expedia guest review
"Friendly staff,clean rooms"
We were in town for a family matter. The staff was friendly and room was nice for the price.Genuine Expedia guest review
"Golf and sight seeing, shopping, too."
The motel was convenient and the people nice; inquired if everything was o.k. The room was a nice size and pleasant enough except the bathroom was extremely small! Had we been large people it would have been very unpleasant! Plus, the pocket door was difficult to close and there was no privacy! It looked as though a former closet area had been turned […] into a bathroom; just too small and especially for such a nice large room. When we arrived the laundry room door, which was adjacent to the hallway was open and not a pleasant site nor odor. Most unusual for a hotel! The price was good but I'll probably think twice before staying as Sleep Inn again because of these two matters. Read moreGenuine Hotels.com guest review
"Great for Masters"
We were looking for a reasonable place to stay for the Masters and we found it at the Sleep Inn in Aiken. I don't think we've ever stayed at a Sleep Inn before but I definitely would again. The room was clean, bed was comfy and the hotel was tastefully designed. It was a nice touch having sacks with chips, bottled waters and coozies waiting for us in […] our room. Also, the person at the desk when we checked in, Josh, was fabulous! Even though the place was insanely busy with a lobby full of golf fans, he seemed to delight in the activity and took time to assist every single person quickly and with a smile. He even helped us find a restaurant for dinner that night and gave us directions to the golf course for the next morning (maybe a 20-30 minute drive). Our Masters trip was perfect and if I ever get lucky enough to get tickets again, I will immediately make reservations at this hotel. Read moreGenuine Expedia guest review
"Service with a smile!"
Pleasant gentleman at the reception desk. Check in was quick because of prepayment. Services and food were good. Room quiet and well furnished. Refrigerator was nice and convenient in room. Coffee available all day.Genuine Expedia guest review
Efficient and Josh at desk was very helpful.Genuine Hotels.com guest review
The hotel was very clean and comfortable. The staff was great at check in. They were helpful and even gave all the guests a small gift to help them enjoy the Masters golf tournament. My only concerns were that the hotel is much further from the interstate than I was led to believe (about 7 miles)-althought the hotel was located in a busy part of Aiken […] with plenty of stores and restaurants around. And Aiken is a nice little town, so being that far from the interstate wasn't the worst inconvenience. But it was still an inconvenience. And the prices were very high the week of the Masters. I bet during regular weeks the prices are lower and that would make this hotel even a better value. Read moreGenuine Expedia guest review
"good alternative to staying in Augusta"
very good hotel - friendly staff. Breakfast staff was overworked - garbage overflowing both mornings, etc.Genuine Hotels.com guest review
Julia and Josh went above and beyondGenuine Hotels.com guest review
"One of my top 5 experiences ever at a hotel."
The staff was exceptional. They couldn't have been more helpful. We were there for two practice rounds for the Masters in Augusta. They made sure that we had directions. They had a great happy hour starting at 5:30 which was much appreciated as we were really too tired to go out to eat. Breakfast was substantial, hot food and plenty of it. This to was […] free as well. We could stay closer to Augusta next year if we get tickets again but we would not want to miss the Sleep Inn in Aiken. Great job folks. Keep up the good work! Read moreGenuine Expedia guest review
"Great place for rest from the travels of the road"
Josh at the front desk was very good. Excellent greeting and had my room key ready quickly. He was informative about area surroundings and overall very friendly. The hotel's pool was very clean/new and the hotel provided a very nice afternoon happy hour with food and beverages - free. Rooms were very clean and furnished nicely. Overall a very good place […] to stay and with convenient restaurants located very near by. I would stay here again. Read moreGenuine Expedia guest review
"nice hotel, great people"
Great location, employees are exceptional. Clean rooms, comfortable beds, walking distance to shops and restaurants. Little pricey, attribute that to the fact the Master's tournament was in Augusta and visitors stayed there.Genuine Hotels.com guest review
Huge room, huge comfortable king bed. The 2 people i dealt with at the front desk were exceptional. Walking distance from restaurants. Breakfast was a little better than the typical continental, including scrambled eggs and over-nuked sausage (second batch of sausage was better). No complaints...great value at teh $85 i paid.Genuine Expedia guest review
This location has had a recent face-lift and was in great shape. Our room was clean, very comfortable, tastefully decorated and quiet. Free breakfast was adequate with several hot food items. Staff friendly and courteous. Over all more than expected for the value.Genuine Hotels.com guest review
great staff super clean roomGenuine Hotels.com guest review
"Good for a night. Quiet."
Staff is very friendly and helpful. Room shows wear but comfortable. Needs a good cleaning, not just a vaccuum and dusting. Dirty handprints on door including bathroom. Two lights out in room. Brought it up to the staff they took care of it. Not right on a busy highway. Quiet as I like it. Area has everything you need.Genuine Hotels.com guest review
Bus driver had 'critters' in his bed. Everything else was outstanding.Genuine Hotels.com guest review
"Clean and Comfortable"
Comfortable and clean. The shower was a galley style without a bathtub, which would be a problem if you wanted a bath. A little overpriced for the area, but clean and friendly.Genuine Expedia guest review
"Super nice stay in Aiken"
I was extremely satisfied and frankly surprised that a Sleep In Hotel could be so nice. I'll definitely stay there again.Genuine Hotels.com guest review
"Excellent service and value"
Great hotel for the money. Very comfortable and in the most convenient location in Aiken.Genuine Hotels.com guest review
Clean. Comfortable. Quiet. Professional. Everything was great.Genuine Hotels.com guest review
"Redone rooms very nice"
Rooms were redecorated and bed was very comfortableGenuine Hotels.com guest review
"Comfortable stay in Aiken, SC"
Very nice hotel in good location. Our only concern is the lighting in the rooms is a little less than desired. But, I would stay here again.Genuine Expedia guest review
"Best Hotel in Aiken"
I really enjoyed my stay here. This hotel gets 5'a across the board. Hilton doesn't even compare to this hotel. The staff is superb. The beds are the most comfortable I've felt in a long time. Also, they even give you complimentary wine and popcorn at nite and free access to Gold's Gym. I will definitely be back again.Genuine Hotels.com guest review
"Excellent Hotel-Relaxing stay"
The hotel was beyond what I expected. Comfortable, clean, great customer service and breakfast was good. Not the greatest, but I enjoyed it. 1000% will return to this hotel.Genuine Hotels.com guest review
"One Of My Best Stays"
Considering the 2 star rating. This hotel is beyond that. Excellent customer service. Very Clean throughout. The rooms are very well put together and comfortable. Breakfast is average, was not the best. Breakfast area is very small, only 5 tables. You can always take it to your room. You'll have free access to use the Gold's Gym. I will definitely stay […] here on my next trip to the area. Read moreGenuine Hotels.com guest review
We are vendors at festivals through out NC, VA and SC. This is the first time we have stayed at a Sleep INn but it is now the first hotel that I check for. We travel April-October and look forward to checking out as many as we can. In the 6 years we have been doing festivals, this is the first time that we made a not to return to a hotel!Genuine Hotels.com guest review
"clean & comfortable"
We were just passing through for a brief stay (one night). The room and facilities were very clean. The complimentary Breakfast was more than enough - cereal, scrambled eggs, sausage, oatmeal, waffles, bakery items, toast/bagels, juice, coffee, tea, fruit, yogurt. Very friendly staff.Genuine Expedia guest review
Air conditioner was broken and had to change roomsGenuine Hotels.com guest review
"GREAT - Location, Breakfast, Service, Rest"
Definately will stay at the Sleep Inn Aiken next time I visit. People were great! Excellent breakfast. Restful nights. Business center provided computer & printer needs.Genuine Hotels.com guest review
"Sleepless night in Aiken"
I checked in around 3PM and was given a room on the 2nd floor I soon discovered the remote for the TV didn't work. No big deal and the front desk gave me another room right away. The second room was great so I decided to go to bed early. I found the mattress very uncomfortable so I tossed and turned. Around 9PM someone started pounding on my door. I […] called the front desk, no answer. I tried to go back to sleep and finally did. I slept untill about 5 AM when the herd of buffalo staying in the room above me started to jump up and down and run around. I found I could cure this by turning the TV up, so I did. Now for the final straw. I needed to be somewhere at 9 AM, So I started to take a shower around 8. My shower was broken as the temperature could not be controlled. I called the front desk again. This call was finally answered and a young lady came to my room right away. She saw the problem and said she would fix it. However she could find no tools and opened the door for still another empty room so I could use the shower. Needless to say, after all this, I was lare for my event. I do not believe I will be staying at this location again. Read moreGenuine Hotels.com guest review
"Decent place to stay"
I've stayed here twice on business and I'd say this place is a great value. The hotel was recently remodeled and so everything is in really good condition even though the outside may not look quite as nice. I rated the staff as average - not overly helpful but they were quick and took care of my check in/check out without any problems.Genuine Hotels.com guest review
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