The hotel was ok. The adjoining rooms are nice for families traveling together. However, the rooms were a bit "musty" in odor. The staff was very nice, however lacking in any knowledge or assistance for travelers.Genuine Expedia guest review
"Not a place we will return"
Generally we enjoy Hyatt, it's one of our preferred hotels, but we won't return to this one. It has small windows, low ceilings, a cramped feeling in the room and is dirty/sticky. Most surfaces (floors, windows, mirrors, etc.) look wiped down but were still dirty. There is a strong chlorine smell at times so something must be sanitized. There was a […] spill in the elevator and as we were getting off, maintenance came with a cloth to wipe it up, but the elevator continued to be sticky throughout our stay. Read moreGenuine Hotels.com guest review
"a great find"
we were coming in to Philadelphia for the weekend and we figured that we would stay near King of Prussia and Valley Forge. As a result, the Hyatt Place seemed a perfect fit. For the most part the good reviews that are contained in these pages are true. The cautionary statements are true as well but there are different levels of sensitivity among travelers. […] We received a room on the 1st floor not far from the breakfast area however, it did not get loud as was noted previously in one of the reviews. The breakfast service was actually very good. There was hot food and different types of cold food and fruits that would suit almost everyone. We needed to be up and out of the room early and this was particularly suited to this breakfast situation. We had no problem with crowds getting there about 730 in the morning everyday. The pool was a different story. I had heard horror stories about busloads of children and I knew that my children wanted to swim in this pool. At about 5 p.m. There was no one in the pool and we had a great time a little bit later when we were out to dinner upon arriving back we saw a huge crowd in the pool area. Another day when we were using the pool there were a good number of people in there but it was a pleasant experience. After all it's a pool in the hotel it's one of the attractions and people are going to use it to have to yourself is not something you can expect. What I should note is that the rooms are set up pretty well here there's a huge sofa bed that is on the opposite side of the room from two queen beds in our case. One thing they do here to make the illusion of more space in the rooms is to only put a toilet and a shower in the enclosed bathroom. Your bathroom sink is out in your room. This is both good and bad it seems.one thing I also with that is there was kind of a musty smell in the room but everything looks so new that it must have been because of towels or something on the floor or something in the air conditioner system. Ther Read moreGenuine Hotels.com guest review
"Great facility. Friendly and accommodating staff."
Nice rooms, nice morning breakfast, mix up on rooms was handled quickly and professionally by staff as well as possible.Genuine Expedia guest review
My husdand and I spent one night at Hyatt and we were happily surprised with its location, staff and comfort. We will go back in heart beat next time we visit Philadelphia.Genuine Expedia guest review
"Great place to stay!!"
Awesome customer service personnel!! Room was very clean & comfortable. Breakfast was great!! Love that they use 'quiet time' from 10pm-6am!! Location was great-no outside noises (ie cars, etc). Excellent stay & would definitely recommend this hotel!!!Genuine Hotels.com guest review
Great night sleep. Quiet area. Would definitely stay here again.Genuine Expedia guest review
"Excellent bang for the buck"
Went to business conference at the Valley Forge Casino and Conference Center. Decided to stay at the Hyatt for a few $ per night more. WELL worth it!!! Room was GREAT, staff super friendly and helpful. Will definitely stay there again!Genuine Hotels.com guest review
We needed a room for 4 adults and wanted breakfast included. The room was great - very spacious with a sitting area, and two queen sized beds. The shower was roomy and the sink area had ample counter space for all the bathroom stuff a person needs to have handy. The breakfast had good variety and was tasty. The dining area was pretty full but not overly […] crowded or loud. All in all, a great experience and we will likely be back! Read moreGenuine Expedia guest review
our stay was wonderful, the staff, so accommodating! I have three young children and we had a horrible vacation, but the hotel helped us greatly. I ended up very sick and in the hospital even after the initial emergency room visit. We had to leave quickly, and I even asked for some help from the hotel staff-they went above and beyond to help us, from […] getting us a crib before bedtime at the last minute to helping us with the children and an early morning breakfast to help us on our way. Amazing service, thank you so much! Read moreGenuine Hotels.com guest review
"Hyatt King of Prussia"
This hotel was very clean and staff very friendly. We stayed here on a stopover to Philadelphia. Great amenities and close to mall and lots of restaurants and places to eat. It's even close to a Casino and Valley Forge.Genuine Expedia guest review
The hotel was located very near a Pa Turnpike exit, a freeway that takes you into the heart of Philadelphia (when it isn't choked with traffic) and a major suburban mall. The staff was friendly. The room was spotless.Genuine Expedia guest review
We had a what sounded like a kennel of dogs on one side of us and a daycare on the other side.Genuine Expedia guest review
"We stayed here for the price and loation."
The only problem, is the hotel is to close to the 76 or the 476 freeway. There is a low sound wall but that does not stop the sound of trucks passing by all early to late morning. The back side of the hotel by the pool is the worst location for a room. Ask to avoid that. Management should invest in double pane glass or another sound wall.Genuine Expedia guest review
My stay here was very nice and relaxing. The staff were very friendly and I do planning on coming back.Genuine Hotels.com guest review
"Nice hotel, out of the way"
Good clean place. Excellent breakfast buffet. Chose a "suite" for 4 adults attending a college graduation and when the fold-out sofa was extended it was pretty much wall-to-wall mattresses, with no privacy. Room came with three sets of towels throughout our stay, despite the fact that we booked it for four.Genuine Hotels.com guest review
Stayed overnight with my 2 daughters for a tournament nearby. Very clean, the room (2 queens) was huge and well appointed. Even though the hotel was full of groups ranging in age from 12-20, very quiet. What I have come to expect from Hyatt Place. First rate accommadations for a great price.Genuine Expedia guest review
This was our 4th visit to this hotel, and it never dissappointsGenuine Expedia guest review
"Great for families"
Large room, great breakfast and a pool. Our family of 6 was very comfortable and really enjoyed our stay. Clean and very helpful staff!Genuine Expedia guest review
"More than I expected"
I rented a two queen bed room for a night. The room was much larger than other two queen bed rooms that I've stayed at. Everything in the room was clean and organized when I entered the room. The service at the hotel was excellent. Michele at the front desk was very helpful with all my questions on places to shop and grab drinks. Will definitely be […] coming back. Complimentar breakfast was decent. Read moreGenuine Hotels.com guest review
"very good...just minor issues"
Good hotel and close to all. The staff was kind and responsive. My only complaint was the king size bed in our room appears to "sag" a bit, and wasn't too comfortable.Genuine Hotels.com guest review
Love this Hotel! I have staid here a few times. Would stay here again.Genuine Hotels.com guest review
"We had a very nice stay"
We had a very nice stay and the staff was very pleasantGenuine Expedia guest review
"Nice, family-friendly stay"
We had a single overnight here, and it was surprisingly pleasant. It's a relatively small hotel, less upscale than your typical Hyatt, but quite comfortable. Every room is pet friendly, for one, and the entire vibe just feels a bit more friendly, a bit less stuffy, than your typical hotel. The rooms were especially large and comfortable for the price. […] The only real downside? No real restaurant or bar, which is a minor point but at the end of a long day can be a nice way to unwind. Otherwise, two thumbs up. I'd definitely stay at one of these again. Read moreGenuine Hotels.com guest review
Great hotel. Perfect for my family of six. Omar at the front desk was very helpfulGenuine Hotels.com guest review
"4 stars at an affordable price"
Staff was exceptionally friendly and courteous. Place was clean from common areas to private rooms. Housekeeping staff was quick and efficient. Breakfast was outstanding as well as the 24/7 grill! The only thing I could complain about was the toilet seat was a little loose. Literally, cannot think of anything worse than that!Genuine Expedia guest review
"Staff and room where great."
We were very pleased with the hotel. Visiting family so only needing the hotel to sleep in. But worked great for our family. Room was clean and plenty of room as we got the slightly larger room. Staff was very friendly.Genuine Hotels.com guest review
We checked in quickly and were in our room in no time. The room was clean and well laid out. My husband is very picky about hotels and he was even pleased with the room and overall state of the hotel. The staff was very friendly. Even the breakfast was well stocked and the staff worked hard to keep it that way through out the morning rush. I would definitely […] stay here again. Read moreGenuine Expedia guest review
"Excellant place to stay"
Hotel was well maintained excellant food as well as breakfast Buffett would recommend to anyone else and will consider the chain for further hotel stays in the areaGenuine Hotels.com guest review
"Nice Sized Rooms"
This is an overall nice hotel. The area is a mixture of hotels and industry, so not a great window view. We were on the top floor (there's 6) and there was some wind noise from rooftop ducts. Lobby is nice, didn't try the breakfast, very small pool. Rooms were a very nice size. Unique layout, but it was nice to have a separate sitting area.Genuine Expedia guest review
"Good Hotel in KoP Highly Recommended"
I would recommend this hotel to anyone staying in KoP. The one thing I would like to see is an ice machine on the sixth floor...other than that it was great.Genuine Expedia guest review
"Nice hotel near Philly"
This is a nice, well maintained and reasonably priced hotel. The beds are comfortable, the neighborhood is fairly quite for a good night rest. Every thing in to room is very clean. Rooms had refrigerator and coffee maker. The breakfast has hot and cold selections offered in a nice dining area. The exercise room had equipment with personal TV's and everything […] worked! unlike some of the ones I ran into in my recent stays. The indoor pool and hot tub next door to the fitness room are nice and clean. I would recommend this to hotel for any occasion. Read moreGenuine Hotels.com guest review
Nice hotel, close to the mall, and nice rooms. A large youth-sports team (plus families) were staying the same weekend and the kids were extremely loud. At 11pm we made a call to the front desk and a manager was kind enough to take care of it. Nice hot, breakfast in the morning.Genuine Expedia guest review
It was good.Genuine Hotels.com guest review
"Clean and well appointed"
The locations is off the main road, quiet, but not too far away from the large mall. The breakfast was included in room charge and was more than adequate.Genuine Expedia guest review
Stayed at the Hyatt for a basketball tourney. Hotel was super clean. Kids had a blast. Great location to KOP mall. Friendly staff. Would definitely stay here again.Genuine Expedia guest review
greatGenuine Hotels.com guest review
Excellent staff, very clean and modern and good breakfast.Genuine Hotels.com guest review
Definitely a nice place to stay. Clean with big rooms. Good breakfast.Genuine Expedia guest review
Great place to stay !!Genuine Hotels.com guest review
"Will be back!!"
Really nice, wish the pool was up and running but the hotel was wonderful. Breakfast was also good!!! I will be back!Genuine Hotels.com guest review
We will be staying a total of 8 days because I'm having surgery at the Laser Spine Institute. This is definitely close. Clean. And quiet. Thanks for a beautiful hotel with all the trimmings!Genuine Hotels.com guest review
"Good value for the money"
Hotel is behind other buildings so there's really no view. Hotel is nice for the money but if traveling with a pet you don't recieve housekeeping, the pet fees are outrageous. It costs us more for our dog to stay then us and out dinner the first night. Room service is ok. Monte cristo was delish but they forgot my molten lava cake and when my husband […] told them they just pulled it out the fridge. He got up to our room and I was very disappointed my lava cake was ice cold with no lava. Oh. The room service isn't actually room service you have to go down to he front desk for it yourself, which sucks when you've showered and gotten ready for bed. However we would stay there again. The beds are comfortable and clean. The rooms have led tvs and staff is friendly enough. For the money it's a good deal. I don't recommend traveling with your pet it's pricey. Read moreGenuine Hotels.com guest review
Ty so much for the wonderful timeGenuine Hotels.com guest review
We enjoyed this hotel very much. No complaints! King bed room was great with a comfy couch & a swivel large tv. Useful cozy desk area & a large roomy shower.Genuine Hotels.com guest review
Honestly, we didn't want to leave. The room was so comfortable and super clean. The location was close to a lot of shopping, dining and entertainment. I would certainly recommend to anyone looking in this area.Genuine Hotels.com guest review
Large room with a great TV. Breakfast was difficult as the hotel was busy and plates/food disappeared quickly! Staff worked hard to bring out food and dishes. Problem not helped by guests having B/fast on the go or take out. One family had 4 kids and "took out" enough food to feed a small nation! Why allow this?Genuine Expedia guest review
"Coped impressively well with tough situation"
When an ice storm wiped out power to 750,000 people in the Philly area--and a few hundred thousand--including us--were left without power for several days, local hotels were, not surprisingly swamped / 100% full. the staff at this Hyatt Place coped remarkably well and patiently with a lot of very stressed out people even though the hotel was far busier […] than usual. Everything worked. The staff remained cheerful and responsive--even delivering replacements for missing blanekt and pillow for teh fold out sofa bed promptly. In terms of overall quality of the facilities, it's up to the usual, uniform Hyatt Place standard--clean, pleasant, not fancy or luxurious but definitely a cut above the Choice hotels type range of hotels. Read moreGenuine Hotels.com guest review
The staff were friendly and accomodating to our needs upon our arrival late at night, including cooking our meal. The room was very clean and comfortable. The complimentary breakfast was very satisfying. I enjoyed my first stay at the Hyatt hotels.Genuine Hotels.com guest review
Very helpful and nice staff! Would stay here again.Genuine Expedia guest review
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