Excellent staff, very clean and modern and good breakfast.Genuine Hotels.com guest review
Definitely a nice place to stay. Clean with big rooms. Good breakfast.Genuine Expedia guest review
Great place to stay !!Genuine Hotels.com guest review
"Will be back!!"
Really nice, wish the pool was up and running but the hotel was wonderful. Breakfast was also good!!! I will be back!Genuine Hotels.com guest review
We will be staying a total of 8 days because I'm having surgery at the Laser Spine Institute. This is definitely close. Clean. And quiet. Thanks for a beautiful hotel with all the trimmings!Genuine Hotels.com guest review
"Good value for the money"
Hotel is behind other buildings so there's really no view. Hotel is nice for the money but if traveling with a pet you don't recieve housekeeping, the pet fees are outrageous. It costs us more for our dog to stay then us and out dinner the first night. Room service is ok. Monte cristo was delish but they forgot my molten lava cake and when my husband […] told them they just pulled it out the fridge. He got up to our room and I was very disappointed my lava cake was ice cold with no lava. Oh. The room service isn't actually room service you have to go down to he front desk for it yourself, which sucks when you've showered and gotten ready for bed. However we would stay there again. The beds are comfortable and clean. The rooms have led tvs and staff is friendly enough. For the money it's a good deal. I don't recommend traveling with your pet it's pricey. Read moreGenuine Hotels.com guest review
Ty so much for the wonderful timeGenuine Hotels.com guest review
We enjoyed this hotel very much. No complaints! King bed room was great with a comfy couch & a swivel large tv. Useful cozy desk area & a large roomy shower.Genuine Hotels.com guest review
Honestly, we didn't want to leave. The room was so comfortable and super clean. The location was close to a lot of shopping, dining and entertainment. I would certainly recommend to anyone looking in this area.Genuine Hotels.com guest review
Large room with a great TV. Breakfast was difficult as the hotel was busy and plates/food disappeared quickly! Staff worked hard to bring out food and dishes. Problem not helped by guests having B/fast on the go or take out. One family had 4 kids and "took out" enough food to feed a small nation! Why allow this?Genuine Expedia guest review
"Coped impressively well with tough situation"
When an ice storm wiped out power to 750,000 people in the Philly area--and a few hundred thousand--including us--were left without power for several days, local hotels were, not surprisingly swamped / 100% full. the staff at this Hyatt Place coped remarkably well and patiently with a lot of very stressed out people even though the hotel was far busier […] than usual. Everything worked. The staff remained cheerful and responsive--even delivering replacements for missing blanekt and pillow for teh fold out sofa bed promptly. In terms of overall quality of the facilities, it's up to the usual, uniform Hyatt Place standard--clean, pleasant, not fancy or luxurious but definitely a cut above the Choice hotels type range of hotels. Read moreGenuine Hotels.com guest review
The staff were friendly and accomodating to our needs upon our arrival late at night, including cooking our meal. The room was very clean and comfortable. The complimentary breakfast was very satisfying. I enjoyed my first stay at the Hyatt hotels.Genuine Hotels.com guest review
Very helpful and nice staff! Would stay here again.Genuine Expedia guest review
The hotel was really beautiful and comfortable. The pool was down due to inclement weather. However, the staff made up for it, by being so pleasant and very considerate to our needs. I love hotel and will return in March.Genuine Hotels.com guest review
"Get a new toaster!"
Although we have enjoyed stayed in this hotel a number of times, we had a rather disappointing experience..first, the fire alarm sounded @ 7:45 am on 1/18-it turned out that their (old) toaster burned toast, and set off the alarm! And much later on in the day (4:15 pm.) when we returned to the room, it had not been serviced. When we questioned the management […] staff( and they were all very kind and helpful), they immediately had the room cleaned. That said, hotel location is excellent, they have a very nice breakfast, and excellent staff. Read moreGenuine Hotels.com guest review
"Very nice overall condition"
Very nice room, lobby and parking. Large breakfast area with good tasting food and assortment of breakfast items. Staff was very pleasant and location is easy to find and well maintained.Genuine Expedia guest review
"Comfortable with decent amenities"
We were generally pleased. Room was spacious, with innovative layout. Would have like a microwave in room, as well as fridge, but used breakfast room unit. Slightly disappointed with menu offerings; had hoped for more complete menu, as we had long days and would have liked to eat in the hotel. Surprised that no hand lotion was included with room amenities, […] but had own.Worked well for our needs. Read moreGenuine Hotels.com guest review
We loved this hotel! We booked the room with 2 queen beds with a rollaway crib. We have 4 small kids, and planned on just squeezing in since we only stayed a night. The room was awesome though, and had a huge couch that made into a bed and we had more than enough room. The beds were comfortable enough. The free breakfast was pretty standard, but good. […] Overall a really great stay. I will for sure stay here again when we come back. Read moreGenuine Hotels.com guest review
Value for moneyGenuine Hotels.com guest review
"Great hotel which can use some service improvement"
The stay was great but the front desk employee failed miserably in getting a cab for us. We waited about 45 minutes to call back and find that they did not place an order. The next employee in line was the innocent bystander for the previous one's mistake.Genuine Hotels.com guest review
"Good overall stay"
First time stay I love the large room and sitting area. The queen beds were extremely comfortable.Genuine Hotels.com guest review
Everything was perfect except for the bed. It was very uncomfortable. The staff was very nice. The room was clean.Genuine Expedia guest review
Everything was perfect except for the bed. It was very uncomfortable. The staff was very nice. The room was clean.Genuine Expedia guest review
The Hyatt is a nice hotel close to the King of Prussia mall without the hassle of route 202 traffic. The Hyatt staff were very pleasant and accommodating.Genuine Expedia guest review
"HYATT PLACE PHILADELPHIA / KING OF PRUSSIA RATING"
STAFF WAS VERY ACCOMMODATING TO OUR NEED FOR AN EARLY CHECK IN. THE BED WAS COMFORTABLE AND I SLEPT WELL. THE BREAKFAST PROVIDED WAS ALWAYS FULL AND FRESH. STAFF CLEANED UP ANY MESSES RIGHT AWAY AND WAS ATTENTIVE TO REQUEST ASKED BY GUEST.Genuine Expedia guest review
"Close to casino and King of Prussia Mall"
The sta was very good, had a very comfortable stay, ample parking all major highways easily accessible.Genuine Hotels.com guest review
Hotel was clean and quiet. Hotel staff was very attentive... Front desk clerk Rashawn was pleasant, polite and very informative. Anthony the front desk clerk was wonderful... Very pleasant and helpful...he was calm and polite even though he was attending to his front desk duties along with taking food and drink orders at the cafe. He had exceptional […] customer service skills. Would recommend this hotel to family and friends staying in the Valley Forge/King of Prussia area. Read moreGenuine Hotels.com guest review
Found this hotel through hotels.com and booked it. When we arrived we were happy as soon as we walked into the front lobby. Place is so clean and nice and smells so good. The standard king room was HUGE and very nice. The bed was in its own little area, the tv was huge, nice couch area, 2 places to get ready in the mirror outside the bathroom ect...great […] free breakfast in the am, the bed was very comfortable, and the staff was extremely nice. Only took about 15 minutes to get to Philly/ eastern state pen...also located down the road from VF casino.. All in all this place was amazing and I WILL be staying here again in the future!!!! Read moreGenuine Hotels.com guest review
"New Favorite Hotel Brand"
The room was perfectly suited to our family of four. The wifi was fast, the TV channel selection was great, the late night snacks were unexpected, and the room was super comfortable.Genuine Expedia guest review
"Hyatt Place is Awesome"
I am a hospitality director at a major convention center and usually I am a harsh critic of my hotel experiences however I have nothing but great things to say about the Hyatt Place in K.O.P.! Every member of the staff I came in contact with was warm and friendly. The room was super clean and I slept like a baby the whole time I was there! I absolutely […] love the scent that greeted guests in the lobby :) One thing that surprisingly impressed me was the wifi access...it was exceptional! Read moreGenuine Hotels.com guest review
"Nice family friendly"
We had a great experience and will definatly being staying here in the future. The staff was wonderful!! One of the best experiences we have hadGenuine Expedia guest review
"Great place to stay"
I stayed here while in town for a conference. The staff was friendly and accommodating. The room was very clean as was the bathroom. Overall, I was very comfortable staying here.Genuine Expedia guest review
We reserved two rooms and were able to get them adjoining....they were very nice sized with 2 queen beds and a pull out couch in each room, a large flat screen HD TV and no feeling of being cramped (we were 8 adults and 2 children). The staff were very friendly and helpful. We would absolutely stay here again!Genuine Expedia guest review
"Nice Hotel in King of Prussia"
The Hyatt Place Philadelphia/King of Prussia was a nice place to stay. We believe that the mattresses need to be updated. They were kind of lumpy snd soft, not comfortable for a good nights sleep. The over all room was nice. The breakfast was nice except for the food that was supposed to be hot was kind of cold. We would stay their again when we come […] to Philly. Read moreGenuine Expedia guest review
"Not close enough to expo halls and shopping"
We were assigned the worst possible rooms, 2nd floor with view of kitchen exhaust and A/C units right in front of window. The noise and vibrations these caused made us feel like sleeping in a Truckstop between twenty 18-Wheelers. No restaurant close-by, room service lausy. Mall across Turnpike with no walking access anywhere nearby. Definitely not a […] hotel to recommend or go back to, ever. Does not deserve the HYATT name! Read moreGenuine Hotels.com guest review
"very nice and clean"
We always stay here when we go down to the Tower for a show, it's only about 15-20 minute drive from the hotel. The rooms are very nice and clean and I love the breakfasts. There is something for everyone. They do have a menu 24/7 but is a little pricy. We have not ordered anything from that menu, but the next time we stay we are going to try the hummus […] platter...It looked very appetizing. Read moreGenuine Expedia guest review
"Very Nice Rooms,"
The rooms at this Hyatt Place are modern and very nice. It is a little bit away from the madness of King of Prussia mall, which is a plus in my book. My only knock on the place is that it was a little overwelmed by the crowd staying there on a recent weekend. So service at the bar at night and in the breakfast area was crowded and slow. They could have […] used another staff member working. Read moreGenuine Hotels.com guest review
I have never stayed at Hyatt Place before but I will from now on! Great place, free breakfast, big rooms!Genuine Hotels.com guest review
"Old and Dirty"
The room we had was really OLD...the toilet has crazy stains on it and the toilet seat doesn't work properly. The bed was OLD too, it was making extremely loud noise when you move, will never go back.Genuine Hotels.com guest review
"Nice hotel in a good area of King of Prussia"
We opted for two queen beds versus one king bed but I think the queen beds were full size not queens. There was not a fan/vent in the shower area therefore there was mold in the grout between the tile. They were short staffed for the breakfast which meant there were never plates/cups/bowls available for use and the food was empty sometimes waiting for […] up to twenty minutes for eggs/sausage/yogurt/fruit. We ended up having to use carry out containers for the food. The staff was great! Very friendly, willing to help and always smiling. Read moreGenuine Expedia guest review
Slowest elevators everGenuine Hotels.com guest review
"Value for your Dollars"
We found this hotel very easy to find, staff very helpful, and the cleaning staff - Linda & new trainee (forgotten his name) very helpful and friendly with discussion of area, things to see and do. Breakfast was adequate with some variety every day. Wonderful preservation of historic sites around the area with many great walking trails. The parking […] ticket we received in downtown Philadelphia for being late by 2 minutes on a Sunday afternoon was a bit of a downer so pay attention to those meters. Read moreGenuine Hotels.com guest review
"King of Prussia Mall"
Hotel was nice and family friendly. The complimentary breakfast could use an upgrade.Genuine Hotels.com guest review
"Very comfortable and clean; excellent value!"
Very pleased with this hotel; excellent value for the cost.Genuine Hotels.com guest review
"Hyatt Place Philadelphia/ King of Prussia"
Hotel was very good. Room was comfortable, clean, quiet. Complementary breakfast was good. Appreciate the daily newspapers. Good location. Two suggestions: Add a microwave to the rooms and do something about the very slow elevators-slowest I've ever experienced, especially for a 6 floor hotel.Genuine Expedia guest review
Very satisfied overall!Genuine Hotels.com guest review
Great place to stay. Good rates and excellent accommodations. My only complaint is that the coffee at the complementary breakfast was not very good. Actually tasted a little like soap. Other than that we were completely satisfied with our stay and will probably go there again.Genuine Hotels.com guest review
"Very closed to Valley Forge"
Room was set-up nicely. Liked the separate sitting area, and the ability to turn the TV completely around. The breakfast was good, lots of variety. Perfect location for visiting Valley Forge. The pool was nothing fancy - and very loud when lots of guest were using it.Genuine Hotels.com guest review
We love the Hyatt! Our experience has always been positive and this stay was no different. The large rooms accommodate our family very nicely, the pool is always a highlight for our children (also the fantastic breakfast). Thanks for another great stay!Genuine Hotels.com guest review
We stayed over with my grandaughter before taking her back to college at Valley Forge. The hotel was more than we could have hoped for......very clean....modern.....and comfortable. Thanks for everything!!!Genuine Expedia guest review
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