"Great service, new hotel, but snug for 6 people"
Great service. They listened to what you were asking for, and tried to find a way to better meet your need than what you requested. Indoor pool was nice. Breakfast buffet was quite nice. Rooms were nice but snug for family of six. If you pulled out the sofa you couldn't really get around the main room. Technology was current and could plug laptops into […] tv to let the kids watch dvd's. TV's spun to display to any side of room. Fridge was small but usable. Toothpaste out by sink rather than typical hotel of only soap was nice touch. Looked like brand new hotel. Read moreGenuine Hotels.com guest review
Fabulous service from front desk - really took care of us - among most helpful ever experienced!Genuine Expedia guest review
"Lax Tournament Stay"
Hotel was clean and room was spacious. Overall good experience!Genuine Hotels.com guest review
This room smelled a little musty, but very clean. Overall, we were very satisfied with the spacious room and comfortable stay.Genuine Hotels.com guest review
This was our first time staying here, and we will definitely stay here again. Very nice place to stay.Genuine Hotels.com guest review
"Nice clean hotel room."
Wife and kids liked the hotel. Room was nice and clean. Kids enjoyed the pool. The breakfast was included and was decent. Staff was good at replenishing items as they ran out. I'll probably stay here again next time I visit Philadelphia, if the price is right.Genuine Expedia guest review
"Nose and lack of food"
We have stayed here many times. One of the chief concerns is always with the lack of available food at breakfast. The food provided is acceptable but the hotel is always so busy they struggle with keeping it on the table (it is buffet) and the tea / coffee stocked. We stayed in a room that had a door that adjoined to another room (we didn't know the […] other family). They had a baby who cried several times in the night (pretty typical of the baby) but the door did nothing to keep the noise in their room. They may as well have been in the room with us. If you stay there make sure you don't stay in a room that adjoins to another or you will literally hear everything they do. Read moreGenuine Expedia guest review
"Nice hotel to rest after a long ride."
Just needed a place to sleep. The kids had fun in the pool.Genuine Expedia guest review
Went for US Open. Very nice, clean rooms and Hotel. Close to King Of Prussia mall and Valley Forge Casino.Genuine Hotels.com guest review
My children and I appreciated the hot breakfast and many varieties of food to choose from in the morning. The decor was modern and cool. The indoor pool was fun and clean for the kids and the hot tub was enjoyed by the adult. I would stay at this hotel again in the future.Genuine Hotels.com guest review
"Great place to stay for a group"
The hotel is great -- the rooms are big, the TV is nice, and the beds are comfortable. Could not ask for anything more at this price point. Location is also very close to King of Prussia mall (good food and good shopping)Genuine Hotels.com guest review
"Great location !"
Stayed at the Hyatt Place with 4 grandchildren for a weekend of swimming and relaxing. Pool was clean but smaller than anticipated. Fresh clean towels in the pool area daily were a bonus. We ate at the café located on site both evenings and were very happy with the quality of the food. Only suggestion would be a few kid friendly meals on the menu- such […] as macaroni and cheese or kid size portions of meals. Room was clean and set up for maximum comfort. Staff and front desk personnel were exceptional !!! Would stay here again ! Read moreGenuine Hotels.com guest review
"Great for business travel"
We always book this room for clients from out of town as it's very close to our office. Our clients are always happy here & everyone enjoys the indoor pool.Genuine Hotels.com guest review
"Hotel does not honor reservation commitments"
I booked the hotel through Expedia.com. I booked a double queen bed room for 3 nights. When I arrived I was given a single king bed room. I was there with my family (2 adults, 1 16 year old and 1 infant). When I explained to the hotel staff that I had reserved a double Queen room and showed them my confirmation, I was told that there were no other rooms […] available and that I had to take that room. They stated that they had a large party coming that weekend and did not have any rooms available. I had reserved this room over a month prior. They offered a roll-out bed for my 16 year old. When I arrived in the room it was a handicap room with no bath tub, only a shower. I had an infant with me and needed a tub. When I complained to the front desk they then placed me in a free room across the hall which was a double Queen bed room. On the 3rd night, a skunk had sprayed outside the side of the hotel. We were on the 4th floor and the entire room smelled of skunk. The windows did not open and we still smelled the skunk smell through the windows. Overall I am not happy with this hotel. I was told that the room that I had reserved was not available due to a large party (youth soccer tournament). Yet, when I arrived in my room and complained I was given the room I originally reserved (even though I was told it was unavailable). Read moreGenuine Expedia guest review
"Spacious room for a family"
Good hotel for a family. The room is spacious. No bath tub, shower only.Genuine Expedia guest review
"Great family friendly hotel"
very clean, courteous staff, could upgrade the breakfast a bit, but otherwise a great experience overall.Genuine Expedia guest review
My only complaint is that when we checked in the person at the front desk was rude about my online reservation through hotels.com, but thankfully we only had the one encounter with him. The pool, weight room and the daily breakfast were all very nice. The King of Prussia Mall is very close and a "must shop"!Genuine Hotels.com guest review
"Very nice hotel"
Very nice hotel. Clean. Friendly staff. Their computer (and wi-fi) actually worked. They had a printer available which also worked. The complimentary breakfast was tasty. Two downsides. (1) They use feather pillows as a standard and do not have feather free/hypo-allergenic rooms. They provided synthetic pillows upon request and vacuumed the room a […] second time. There were feathers on the pull-out sofa, the carpet, etc. when I first entered the room. So, depending on how allergic you are to feathers, this might be a problem. I was fine. (2) Our room only had a shower. I had a 5 year old with me so she was able to take a shower instead of a bath. A year or so earlier and this would have been a problem. Not sure if they have baths in other rooms. Read moreGenuine Expedia guest review
This was the 2nd nicest hotel I have ever stayed in. The only thing was that the beds were too firm and noisy. Just sitting down, it sounded like they were going to collapse. Other than that, it was awesome! The hotel staff was incredible and the breakfast and convenience of everything was great! I loved our stay!!!!Genuine Expedia guest review
The staff was very accomodating, the room was very nice, the asthetics were warm, the free breakfast was good including hot items. This is our hotel ppick every time we are in the area.Genuine Hotels.com guest review
"Very comfortable stay."
Loved the floor plan of the room.The tv was great too and I especially liked the fact that it could be moved by simply just turning it from one side of the room to the other. The room service was reasonalby priced but you have to pick it up yourself when it's ready. The free breakfast was amazing, very good food! I would stay here again without hes […] itation. Read moreGenuine Expedia guest review
My 2 night stay at this hotel was great. The employees were very nice and the hotel was kept quite clean. The location was close to the mall but not right next store making travel easy. I would definitely stay here again.Genuine Hotels.com guest review
"Great customer service!"
Everything about the hotel was wonderful! It was easy to find and close to the major highways and the mall. The room was spacious (well, spacious enough) and comfortable. Staff was wonderful! When I asked one staff person if they sold milk (since I had forgotten to buy some for my daughter prior to checking in) he told me no, but that he would be happy […] to give me some from the kitchen! I asked what I owed and he responded "your satisfaction as a guest is all the payment that we need!" This is a hotel that clearly values customer satisfaction! My kids had a great time at the pool and in the hot tub and everyone loved the complimentary breakfast! Read moreGenuine Expedia guest review
Great hotel. Staff very friendly and breakfast is a amazing.Genuine Expedia guest review
We loved the Hyatt Place; it was clean and very well kept. Rooms are very spacious and facilities are great! Service was excellent and staff members were very friendly. Breakfast buffet was great. The hotel is not very close to Philadelphia but there are lots of places and restaurants around the area. I would definitely stay here again.Genuine Hotels.com guest review
"Nice Place, Staff is light, but friendly"
This is a smartly designed hotel experience. Rooms are functional and comfortable. Gym is pleasant, as is food area. There isn't much staff -- hard to get their attention. But they sure are nice. I'd stay there again.Genuine Hotels.com guest review
"Loved the location!!"
We had a great stay at this Hyatt! Our room was generous, clean and comfortable, although I'm not sure I like the new trend of putting the sink area outside of the bathroom! (Many newly built and remodeled hotels are doing this now). Some of us are early risers and hate to disturb the other roommates. There were doors slamming up and down the hall until […] 12 am, which was rude, but the hotel cannot police all the inconsiderate people around! The hotel employees were well kept and polite, and very helpful, not matter what the request! They even found my daughter's stuffed animal we had left in the bed, and held it for us to stop back by for it! That makes it a 10 in our book!! We also enjoyed a clean and comfortable workout, and a wonderful dip in the hottub! BREAKFAST was generous and excellent! I would love to have the opportunity to stay at this hotel again! It's also VERY close to the KOP Mall, and it's so easy to get there! Read moreGenuine Hotels.com guest review
"Very nice place"
They took really good care if the room when they cleaned it and were very thorough but also respectful of my privacy. The pool could stay open later but it's still a very nice place.Genuine Expedia guest review
"30th anniversary Trip"
Our family stayed here for 4 nights during our 30th wedding anniversary. (New job with no vacation yet didn’t allow for an extravagant vacation.) But we were very pleased with the size, comfort, cleanliness and quality of the room and staff. The small living room we had was an excellent area to place all our "stuff" and relax after a long day of seeing […] the sights in the Philadelphia/Valley Forge area. The TV set rotates so it can be viewed in the Sleeping area or the relaxing area. The dinner we had at the hotel one night was excellent...and they have "Great Pizza". Staff did a wonderful job of taking care of us, even providing a free bottle of soda and water because the dinner was a "tad" late. Breakfast each morning provided all that was necessary in fruit, cereals, breads, pancakes, French toast, bacon egg cheese muffins and juices. All the staff was very friendly. Pool is good and exercise room was sufficient. Non Smoking facility was refreshing. No issues with parking. No noise at night. We are neatnicks, the place was very clean and NO BUGS. The only issue was that we should have stayed longer... Read moreGenuine Expedia guest review
Nice place, but very thin walls...heard "everything" neighbors were doing. Also terrible traffic into downtown Historic sites which was our main purpose for the tripGenuine Hotels.com guest review
"Great place to stay."
Our second stay here was as nice as the first. Very clean and modern, great location and a nice complimentry breakfast. We will come here again.Genuine Expedia guest review
The room sizes were nice and big. Would go backGenuine Hotels.com guest review
Great customer serviceGenuine Hotels.com guest review
"Great Birthday weekend!"
The front desk employee who checked me in was Rosa who was very professional and courteous upon my arrival and very knowledgable of the area. The room was very comfortable and very clean for me and my boyfriend who stayed for his birthday weekend! The free breakfast was great. I will recoomend this hotel to family and friends and will stay here aga […] in. Read moreGenuine Hotels.com guest review
Stayed with a bunch of friends, the room was beautiful and spacious!! Everyone there was very nice and helpful, specially Ivan (the great) at the front desk. Check-in was very smooth and quick. Room service was fast and fresh, even went out of there way to get something that they were out of. The pool & pool area was very clean, only issue was there […] weren't any towels left, but the hotel was very busy that weekend. We will definitely be staying there again next year!!! Read moreGenuine Hotels.com guest review
Can't ask for a better location, in the middle of everything. Rooms are spacious, clean and friendly service. Breakfast was so enjoyable, different from most buffet hotels. Restaurant could make services better for other meals, there is no room service and the food is expensive for a little bit of higher quality fast food. I will go to the same hotel […] if I visit Philly again for sure. Read moreGenuine Expedia guest review
We had a great experience. Workout facilities were better than expected. Would stay again!Genuine Hotels.com guest review
Great amenities and service. Problembwith thermostat on f I r s t night. Fixed and we were compedroom service next ni that. Great breakfast and very friendly and courteous service. Wo held be happy to stay here again.Genuine Hotels.com guest review
"Hyatt Place Valley Forge"
Excellent stay at this Hyatt Place! The rooms were well designed and the breakfast was very good. My choice for Phila next time we visit.Genuine Hotels.com guest review
"Closer to King of Prussia Mall & Arnold Family Fun"
Nice suite and reasonable price...Genuine Hotels.com guest review
"Great if you need to be in that area"
Stayed for business, but the hotel was clean, comfortable, and easy to find. I didn't go to the mall, but it was incredibly close. Not a lot of food options in the surrounding area though.Genuine Hotels.com guest review
"Ideal hotel if planning King of Prussia shopping"
Great hotel. Stayed during a girls weekend at King of Prussia mall. Very close to the mall. Pool and spa and spacious rooms were a nice ending to our day. Planning on returning again.Genuine Expedia guest review
Friendly staff, beautifully decorated hotel, reasonable price. Definitely would go back!Genuine Hotels.com guest review
hotel was nice. hard to find restaurants that are not in the mall.Genuine Hotels.com guest review
I booked the room thinking it would be large based on the picture. I was wrong. It was much smaller than I thought. The fridge didn't work properly ruined the half and half.Genuine Hotels.com guest review
Very good service, the room was big enough for 1 person, I doubt it'll be comfortable for 2. the heating system was acting up, I needed to put the thermostat up to 80 to have hot air coming out of the vent. Because if I set it to, let's say 70 it would only let cold air out. I told the guy at the front desk, he came in, but honestly there was nothing […] that could be done. So I let it as it was. I thought that since I got this hotel on sale for half the price, it was not a big deal. Breakfast was complete, the pool a little bit cold but enjoyable. All in all a good nice stay. Read moreGenuine Expedia guest review
"Better choice than staying in downtown Philly"
If you are visiting Philly but don't want to pay the high cost of a night's stay, I would recommend driving about 20-25 minutes west to this hotel. It's a Hyatt so my wife and I expected a great hotel and were not disappointed. If you don't mind the drive, this place is cheaper and without a doubt better quality than if you compare to a hotel in Philly […] for the same price. The only downfall is that it's a bit of a drive outside of Philly but if you don't mind, then I would definitely recommend it. Read moreGenuine Hotels.com guest review
"Love hyatt place"
Each Hyatt place I've stayed at are equally modern, clean and comfortable. This one is no different.Genuine Hotels.com guest review
"Nice and clean"
Our first stay at Hyatt Place was pleasant, the hotel was clean and well maintained, the staff was helpful and friendly. We also got a very nice and spacious room. The only not so pleasant surprise was that our room was very cold when we entered, I just wonder why anybody had not turned the heating on.Genuine Hotels.com guest review
"Great Hotel but...."
we had an excellent stay at the hyatt place except for the fact that all though it is a pet friendly hotel, a $150 pet charge is a little excessive in my opinion, especially if the room is in perfect condition upon departure.Genuine Hotels.com guest review
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