"Bright shiny gem"
Great swanky hotel. Décor was beautiful bathrooms cool and it was clean. I had been on the road all week and this was a bight shiny gem compared to some of the places I stated.Genuine Hotels.com guest review
The hot water in hotel was broken. Several guests were upset about this.The Elevator also was in poor repair. The thing was so loud it scared my kids when it came to a stop.Genuine Hotels.com guest review
"Not as advertised"
We reserved two rooms for the night. Check in time was 3:00 and we arrived at 4:30. After checking in, we went to our rooms and found only one was ready. The other had not yet been cleaned from the previous night (something we weren't told at check in). We decided to spend some time at the pool and hot tub while they finished cleaning. When we got to […] the pool area, we found there was no hot tub (it had been completely removed) and the pool was about half the size shown in the picture. Around 2:30 am, the smoke alarm began chirping about every 5 minutes - It was the sound made when the batteries are low. When we called the office, we were told that maintenance had been checking on that and they could "try" to move us to another room. Wasn't the relaxing evening we had in mind. Read moreGenuine Expedia guest review
Response by Holiday Inn Express Fishers I want to take the time to apologize for your recent stay with us and it falling below your expectation. I have communicated your concerns to my staff and we are dedicated to make sure this is not an experience that happens to any future guest. The hot tub was removed from the hotel almost a year ago. Please let me know if you have found a picture of this on any other website so that we can have this removed. We take pride in our property and we want our guests to come back continually throughout the years. I hope you will accept my apology and when traveling to the Fishers area, please give us another try!
"The elevator is broken and it howls all night like"
The elevator howls and slams we asked to be moved further away and were accommodated, stayed a few days and no one fixed. Then we asked for refund early one morning due to daughter was sick and were told it would be no problem and had signed paper. Expedia called on Sunday and was told to call back Monday and manager would take care of. The manager […] said that we stayed the 3rd day which we did not and would not honor. Read moreGenuine Expedia guest review
Was charged 20 dollars without notice of what it was for.Genuine Hotels.com guest review
Very nice. Just request a room that is far away from the elevator. The elevator is noisy.Genuine Hotels.com guest review
"Close to everythling"
We stayed only one night but was very impressed. We would stay there again. Very clean and roomy.Genuine Expedia guest review
"Clean, modern and comfortable"
Had to travel to Fishers last minute for a funeral and was lucky enough to find this hotel to stay in, very satisfied!Genuine Expedia guest review
I have stayed here several times and enjoy the hotel. Lots to do around the area while visiting my grandson. The pool water could be warmer.Genuine Hotels.com guest review
Looked like a brand new hotel, or built very recently. Very nice. Interior design was very stylish, kind of an early 60's retro look, I guess (I'm no expert). Very eye-catching, both in the room and in the hallways. Very good water flow in the bathroom sink, which was a real plus after a week-long stay in a Hampton Inn that had to have the most restricted […] water flow I've ever seen in my life (it would have been easier to shave in the water fountain, it had better flow). That must be a Hampton thing, I've seen it before. Only down downside to the HIE was the little spring tensioning thingees on the toilet paper roll. Seriously? You're worried about me using too much toilet paper? Give me a break. I hope that's not an HIE "thing". Other than that it was great. Clean, quiet, nice area, good staff, etc. Very nice hotel, I'd recommend it to anyone. Read moreGenuine Expedia guest review
Nice and clean, friendly staff. Convenient to expressway.Genuine Expedia guest review
"Just passing through...."
Stayed just one night with my elderly mother. Desk clerk was very accommodating, and located us on the first floor. Accommodations were updated and adequate. Staff friendly and helpful.Genuine Expedia guest review
"Holiday Inn Express in Fishers, Indiana"
We were disappointed we arrived so late that we didn't get to take advantage of the pool, and the exercise equipment. The colors of the hotel were awesome...my favorite color combo of blue and green. So that started me off on the right foot right from the start. The staff was friendly and accommodating, and also seemed very caring about their patrons. […] Breakfast the following morning was wonderful and convenient. CINNAMON ROLLS! Yum! We have no hesitation about where we will be staying the next time we are in Fishers, Indiana! Read moreGenuine Expedia guest review
"Just what we wanted"
Close to where we needed to be. Conveniently located on the north east side of Indianapolis. Bring house slippers since there is no carpet in the rooms, but also much cleaner too. Beds were very hard. Room was nice and cool. Breakfast included and quite good.Genuine Hotels.com guest review
Probably the trendiest holiday inn I've ever seen. Pool was small but everything else was kinda cool actually. I wanted to leave with the office chair.Genuine Expedia guest review
We booked a 3 person double queen room for 2 nites via a super saver with expedia. Which means you are guaranteed a 3 star hotel, but they do not reveal the name only the area, and no refunds. We decided to take the risk and what a mistake! The hotel was a Holiday Inn Express and beautifully decorated. The staff was reasonably pleasant, but seemed […] annoyed when I asked why we were only getting a King size bed and had to pay extra for a roll away. Entering the room it seemed pleasant enough until we heard the noise from upstairs!! None of the rooms have carpet so the wooded floors are very loud, and for some reason the door to the hallway is very thin and the noise from outside is extremely startling. Knowing we were locked in for 2 nites we decided to make the best of it. At least they have a heated pool. Wrong!! Cold, no towels, and where the Jacuzzi was supposed to be nothing but empty space. We went back up to our room to discover there was only one wash cloth and the bathroom had a peculiar smell...like dandruff?? eewwhh, we will never stay here again. We looked longingly out of our window at the Motel 8 thinking we would of been better off. Read moreGenuine Expedia guest review
Response by Holiday Inn Express Fishers I am sorry to hear about your recent stay with us here at the Holiday Inn Express of Fishers. We as a staff care what our guests have to say about their time while with us and I can assure you this is not the normal experience you should have expected while here. We hope that in the future that you will try us again so that we can make it right.
over all very nice room/staff/ breakfast was decent and had good variety. If I had a negative comment it would be that the did not have a mini fridge..(I know most don't...so no biggy) but I wish more would. Over all very clean room/hotel and good staff.Genuine Hotels.com guest review
I was surprised by this hotel. I loved the fact that they had hard wood floors in the rooms. It made it feel much more clean than other hotels I have previously stayed at. The staff was very welcoming and made me feel valued. A must stay for next time!Genuine Hotels.com guest review
"Very nice hotel"
Had an excellent 1 night stay here. The rooms were some of the nicest I've seen. Loved that there was no carpet.Genuine Expedia guest review
"Nice, clean hotel. Great service, fair price."
Great hotel. My only complaint is a $20 charge that's showing up. I did not rent any premium channels or take any snacks or anything so I'm not sure what the charge is for and will have to get that resolved.Genuine Hotels.com guest review
"Nice hotel close to Castleton/Keystone shopping"
Very pleasant stay overall. Was disappointed that the spa had been removed from the pool area.Genuine Expedia guest review
Response by Holiday Inn Express Fishers I'm glad to hear you had a pleasant stay here with us! We are conveniently located right off I-69 and accessible to many attractions in the Indy area. I'm sorry that we no longer have a spa, but glad to hear you had such a positive experience with us. Please come see us again.
Very modern hotel with a decent breakfast. Everything was good with my stay the only thing I could complain about is the showers. They are very low on water pressure and no bathtub and there is a picture advertising a bathtub on the website. That fact would have been nice to know since I've got young kids and stayed a whole weekend who dislike taking […] showers. Didn't use the pool or workout facility. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Express Fishers I'm glad you enjoyed our modern and upscale Holiday Inn Express here in Fishers. I apologize for any misunderstanding of no bathtubs in our guest rooms. We do have bath tubs in our two room suites on property. Next time you are in the area we would love to put you into one.
I really liked the hotel, very well decorated with hardwood floors which leads to my only complaint .We were given a room on the bottom floor and you could hear what seemed like a stampede of people wearing cowboy boots/high heels walking on hardwood right above us, very loud and non stop . I would recommend if you are staying in this hotel you request […] a upper level room!!! Read moreGenuine Hotels.com guest review
"last minute purchase"
great staff -- last minute purchase and even though the room we booked wasn't available we were able to get an upgraded room and we had to leave early for an efvent and they agreed to open the cold bar for breakfast early for us. awesome remodel and great staff!Genuine Hotels.com guest review
Response by Holiday Inn Express Fishers Thank you for your kinds words! I'm glad we were able to upgrade you and you were able to see one of our nice spacious suites! We look forward to seeing you again!
"Very pleasant surprise"
We only stayed one night at this hotel, as it was a stop off on our road trip home. So we were very pleasantly surprised at the level comfort we experienced here - we loved the decor: the paint and color schemes were very interesting, without being off-putting or garrish. I enjoyed the juxtaposition of wallpaper and paint, as there were several that […] seemed textured. All in all, a very nice experience, and we will not hesitate to stay here again. Read moreGenuine Expedia guest review
I did not want to leave. Very modern hotel with all the ammmenities.Genuine Hotels.com guest review
"Nice modern hotel"
Nice hotel and friendly staff. My only complaint is that there was no hot tub in the pool area.Genuine Expedia guest review
"tom petty getaway"
the room was very nice and comfortable and quiet. The breakfast was typical but very good. My wife loved the biscuits n gravy. We would definitely stay here again.Genuine Hotels.com guest review
"Overall very satisfied"
Staff very friendly. Hotel very modern and clean. Breakfast included many options. Rooms nice sized. 4 rating on Comfort category due to synthetic wood floors in the room not insulating the noise from above. We could hear people walking across the floor in the room above us. Decor felt very European to us. We would stay here again.Genuine Hotels.com guest review
"Great hotel for travelers!"
The hotel looked like it had just been remodeled. We loved the location just off the interstate, the room had a very modern feel with wood floors, the bed was quite comfortable as well. We really enjoyed our stay in Indianapolis!Genuine Expedia guest review
"Affordable and way better than most!"
Overall great experience! Plan on staying often!!!Genuine Expedia guest review
The hotel is beautifully updated with hardwood floors. The bed was very comfortable. The gym was small, but served its purpose. The breakfast options could have been a little healthier, including whole grain options and more fresh fruit.Genuine Expedia guest review
"Awesome place to stay with a family!"
It was a pleasant stay! Wish the pool was bigger and warmer though... I love the color schemes and cleanliness of the hotel!Genuine Expedia guest review
This hotel is possibally the best ever!! I just adore the amazing color coordination! The pool is very clean and fun. The breakfast is very nice and delicious and the pancake maker's flower shaped pancakes.. Kid's favorite.Genuine Expedia guest review
very clean, and the restrooms in the lobby were clean and very niceGenuine Hotels.com guest review
We brought our son with us, and he takes bottles. So instead of us having to run up and down stairs they brought a microwave to our room so we could use it. They were great!Genuine Hotels.com guest review
"Nice looking but noisy"
The hotel decorating was very nicely done, however we were awoken several times during the night by noise. This is a very noisy hotel, which made it quite difficult to sleep.Genuine Expedia guest review
"Better off someplace else"
The hotel was cool looking, but what bothered me the most was the lady at the front desk. It seemed like she just wanted to argue. Horrible attitude and a word I chose not to use publicly. She was awful, and if you are reading this, please work on your customer service skills. Thanks.Genuine Expedia guest review
My room shower only had luke warm water, tried to fix it but it never worked properly.Genuine Expedia guest review
"Awful room and service"
This is the worst Holiday Inn Express I have ever stayed at. They had our reservation wrong and when we tried to correct it with them for the correct room type- they did nothing. To top it off we had no hot water- not fun with 3 small children! When I discussed my disappointment with the desk staff- they told me they were busy tending to the hockey […] teams that were staying there also! Stay across the street at the Hilton Garden Inn instead of here! Read moreGenuine Expedia guest review
The bathrooms leave a lot to be desired. Showers didn't feel clean having tile floors. Grout was dirty.Genuine Expedia guest review
"Excellent location for my needs"
Overall it was great except for the TV. Could not get ABC, NBC, CBS or HBO, which are part of the package, without unplugging the cable from the back of the TV, waiting a few seconds, plugging it back in . . . every single time, and then I still couldn't get anything but CBS from the channels listed. Other channels like the cartoon network and ESPN […] were available but come on, not among my interests. Had to call front desk the first morning, and she was helpful, came to my room, showed me what to do, but the overall TV service was sub par. Read moreGenuine Hotels.com guest review
"Good for a business overnight stay."
The hotel was very clean and the room was visually appealing. The staff was very friendly and helpful. The heating unit was noisy and the walls are 'thin'. Overall, it was a nice stay.Genuine Expedia guest review
Pleasantly surprised. Would stay again.Genuine Hotels.com guest review
"Close to Destination"
It was great the hotel was very up to date. Very niceGenuine Hotels.com guest review
This was a brand new hotel. They had just moved into the Indigo Inn and the rooms were great.Genuine Expedia guest review
"Beware of name change, and rennovation"
The hotel recently got renamed as a Holiday Inn Express. We weren't aware of this change and due to the sign being covered and arriving at night it was difficult to know that this was the location. The lobby was under rennovation due to the rebranding and that impacted breakfast and lounge. We would have liked to have known about this change. The room […] we were put into was very spacious and the decor was attractive. Read moreGenuine Hotels.com guest review
"no bar or etc hotel under construction"
very loud and lots of mess everywhere no pool or bar or etc availableGenuine Hotels.com guest review
We really liked Hotel Indigo. It was very clean, modern the staff was very friendly .. The only thing is that we didn't get to enjoy the bar or restaurant because it was beginning redone. Which we wasn't told about when booking the room but would definitely stay again ...Genuine Hotels.com guest review
Was a little disappointed. The room was very nice and clean, but there wasn't even a trash can in our room. We had to go ask for one. Also, the website says there is a bar in the hotel and even shows pictures. However, there is not a bar there. I think they need to update their website to fix this. One of the elevators was making some strange noises […] when we used it and it didn't feel right when it moved. The next morning it was out of order. I'm just glad it didn't break while we were in it. I would probably stay there again if I was going to be in the area, I was just a little disapointed with it. Read moreGenuine Hotels.com guest review
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